# Compare Pulseway vs TeamViewer ONE 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Pulseway and TeamViewer ONE based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/141792-194565/Pulseway-vs-TeamViewer

---

# Pulseway vs TeamViewer ONE Features and Cost Comparison

Last updated March 18th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PulsewayTeamViewer ONE2/4 selected

[Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.7 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.6 (11,619)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

[## Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.7 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

Starting Price

$67.00/month

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

BL

Based on [310 reviews](#user-reviews)

Positive

297

Neutral

10

Negative

3

[## TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.6 (11,619)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

Starting Price

$24.90/month

Value-for-Money

4.4

Functionality

4.6

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [11,619 reviews](#user-reviews)

Positive

11,100

Neutral

431

Negative

88

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,751 reviews from remote support software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Single Sign On

\--

Remote Access/Control

4.5

SSL Security

NA

Multi-Channel Communication

\--

Unattended Access

4.1

75%Fit

Missing features

Not enough reviews

Feature ratings

Single Sign On

5.0

Remote Access/Control

4.7

SSL Security

4.7

Multi-Channel Communication

NA

Unattended Access

4.0

User satisfaction

User satisfaction

4.7

User reviews[310](https://www.capterra.com/p/141792/Pulseway/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.7

Customer support

4.7

User satisfaction

4.6

User reviews[11,619](https://www.capterra.com/p/194565/TeamViewer/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.4

Customer support

4.3

Price starts from

Price starts from

$67Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

$24.90Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Pulseway primarily targets IT professionals, managed service providers (MSPs), and businesses with IT infrastructure that require remote monitoring and management (RMM) solutions.

Best for

Remote desktop, remote support, IT management, web monitoring, remote work , Remote access, Augmented reality support, digitization of work processes, IoT, and Industry 4.0

## User reviews

Pros & cons

BL

Byron L.

Software Developer

> "I have used it to reduce downtime by resolving problems early and monitor many endpoints without hiring an IT assistant."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___7037938)

DE

Darryl E.

IT Manager CISO

> "The remote control feature requires improvement to match the reliability of TeamViewer and currently lacks a centralized management screen for..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6475996)

CR

Christopher R.

Sole Proprietor

> "Pulseway seamlessly integrates their RMM and PSA solutions, allowing me to better track and invoice my time without any additional overhead. "

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6499072)

LM

Lerato M.

IT Security

> "Lately there seem to be issues with Bitdefender where pulseway will show that a unit does not have and Agent installed where else there is an..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6499645)

TpnF

ŠTěpán F.

Chief Operations Officer

> "It offers everything from real-time monitoring and automation to patch management and remote access, ensuring that every aspect of IT..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6525383)

BW

Bryan W.

IT Specialist

> "I am not a fan of the lack of certain features on the web app that their mobile app has such as installing apps and running workflows both ad..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6421319)

RS

Rick S.

Owner

> "The ability to easily keep track of all of my customers computers and get alerts when there is a problem so I can be proactive in their support..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6419731)

ED

Eric D.

Head of IT

> "My Support person \[sensitive content hidden\] is amazing, but I am the type of IT person who likes to dive into the deep end when it comes to..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6415372)

DB

Daniel B.

Systems Manager

> "Its consistent development and adaptability make it a reliable choice for businesses that prioritize cybersecurity and need robust automation..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6504033)

BR

Benjamin R.

Director of Operations

> "Another note is that I find the difference in features available for managing Windows vs Mac clients to be disappointing."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6474588)

MB

Mbuyelo B.

IT Admin

> "Remote Monitoring and Management: It allows you to monitor systems remotely, which is helpful for technicians who need to manage devices from..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6499648)

RG

Randy G.

AVP - Systems Adminitrator

> "The website would sometimes encounter performance issues/unresponsiveness."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6813568)

AB

Adrian B.

IT Specialist

> "I also love the seamless Bitdefender GravityZone integration, which provides solid endpoint detection and response protection without lengthy..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6498687)

VR

Verified Reviewer

Infrastructure Specialist

> "sometimes I have to go to the web interface for things but I know everything can't be on the mobile UI."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6457624)

EP

Ernesto P.

it manager

> "It made managing systems remotely so much simpler, especially the real-time monitoring feature, which gave me peace of mind knowing I could..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6475928)

WB

Will B.

Technical Engineer

> "The mobile app is lacking in some features like remote access into computers."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6454526)

GR

Giovanni R.

CEO

> "The Service is Awesome, we can Manage easily our customer IT infrastructure, concerning price is affordable and they are ready to find a right..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6430082)

BP

Brett P.

Network Admin

> "The mobile app, while useful, occasionally crashes, which can be frustrating."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6483663)

EH

Egil H.

IT manager

> "I work for a small company with less then 50 endpoints, automation and scripting has made a great impact on our environment monitoring is also..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6508469)

AJ

Alexander J.

Head of Technology

> "Third-party services were not as slick to setup as the initial Pulseway instance."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6499750)

LV

Lachezar V.

Fullstack Developer

> "Great allround solution for monitoring, patch management and system administration for users and servers."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6509545)

TS

Troy S.

VP IT

> "I absolutely detest Kaseya and the increasing integrations that Pulseway has with them gives me some reason for concern."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6495136)

MR

Mathieu R.

Programmeur Jouabilité

> "The real-time insight into workloads was a big advantage."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___7052461)

JH

Jacob H.

System and Network Administrator

> "MacOS support for example was broken for us for about a month after a Pulseway update."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6417462)

MA

MOHAMAD A.

Senior System Administrator

> "The intuitive mobile app is particularly useful, allowing for real-time monitoring and instant responses to alerts."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6445208)

BW

Bryan W.

IT Specialist

> "It feels incomplete and can be tricky finding information on a certain feature."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6421319)

TE

Thomas E.

IT Technician

> "It ticks all the boxes we need as an IT department, and it does so at a fraction of the cost of its competitors."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6473703)

DB

Daniel B.

Systems Manager

> "One specific issue is with multi-screen support."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6504033)

RB

Raffaele B.

Developer Manager

> "My experience with the product is definitely positive and it has allowed me to centralize and automate all the updates and configurations of..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6494938)

BO

Boyd O.

Boyd's PCS - Owner

> "I locked my account out once and it took a few days to regain full access."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6510162)

BP

Brett P.

Network Admin

> "The mobile app is particularly impressive, allowing me to monitor and control systems on the go."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6483663)

ZJ

Zoran J.

System Engineer

> "Workflows are not fully developed and have room for improvement"

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6455558)

AE

Armand E.

IT Support Technician

> "Having a centralized RMM tool to manage my user endpoints and servers makes doing my job much easier."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6472322)

RR

Richard R.

Support Engineer

> "You have less posibilities then a solution like Datto and support is not always as good as it should be."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6426973)

HB

Helen B.

Data Manager and Software Developer

> "Pulseway is an awesome tool as it has enabled me to fill two roles and still work from home half time."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6509525)

FR

Frank R.

Director of IS, CTO

> "The PSA is not as feature rich as some other offerings in the space."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6442281)

RR

Richard R.

Support Engineer

> "For a small MSP like me it offers everything i need to monitor and remotely support the systems i manage."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6426973)

KJ

KJ J.

Owner

> "Endpoint protection is not integrated."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6445222)

AM

Andrew M.

Director

> "The ease of remote management and monitoring of our systems in one place is an invaluable time saver for a small team."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6463265)

DD

Destry D.

Engineer

> "Only downfall is that I am the only system administrator, and it is only a minor portion of my"

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6444755)

CR

Christopher R.

Sole Proprietor

> "James really goes the extra mile to make sure we have everything we need from assistance with sales of services, onboarding, and obtaining..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6499072)

DB

Daniel B.

Systems Manager

> "This setup is awkward and hampers productivity."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6504033)

AG

Anthony G.

CEO

> "Thanks to their solutions, we've seen a nearly $100,000 increase in new revenue in less than 6 months, a testament to their effectiveness."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6417837)

JV

J V.

IT Manager

> "Because of a communication error the wrong license got renewed."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6461442)

JS

Jubaire S.

CTO

> "The fantastic UI and app support are great for IT workers who are on the go and can't always sit down at a workstation."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6419921)

OB

Owain B.

IT Service Desk Manager

> "PSA is a bit to basic for our needs."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6500166)

AO

Aaron O.

Infra Service Delivery Manager

> "Its mobile app and desktop interface are intuitive and user-friendly, making it easy to monitor and manage devices on the go."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6452030)

TT

Trenton T.

Owner

> "The AV integration feels just a bit janky (Kaspersky in particular), and difficult to deploy custom whitelists and exclusions that work."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___3273790)

RM

Raul M.

IT Manager

> "I have been relying on Pulseway to manage my 400 devices, and it works great. Plus they never stop releasing new features."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6474967)

CP

Colter P.

IT Manager

> "You can't sort or manage files, you can't type a directory path, you can't send directories."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___2803971)

RM

Rob M.

Technical Director

> "It enables me to monitor my systems, monitor for issues, and support my users regardless of where they are or where I am."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___4955561)

JH

James H.

CEO

> "Sales channel needs improving as chat doesnt seem to get answered upon initial enquiry, but persevere as the product is worth that small pain..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___2933345)

AG

Anthony G.

CEO

> "Their competitive pricing on services has been a significant advantage for us, allowing us to maximize our budget."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6417837)

CP

Colter P.

IT Manager

> "The file transfer for remote control sessions is horrible. "

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___2803971)

BP

Brett P.

Network Admin

> "Its real-time alerts and user-friendly interface are great, though there is room for improvement in performance speed."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6483663)

CP

Colter P.

IT Manager

> "The remote control program organization is weird. "

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___2803971)

JN

James N.

IT Manager

> "RMM is a great product with everything IT management needed from assets management to remote sessions."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6455206)

VR

Verified Reviewer

Managing Director

> "Promised functionality never came, regular downtime and outages, poor performance."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___2202346)

[View Reviews](https://www.capterra.com/p/141792/Pulseway/reviews/)

LB

Lucas B.

IT Service Desk Analyst

> "Its smooth performance, even on slower networks, makes it easy to troubleshoot issues or collaborate in real time, and features like file transfer,..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7113248)

GB

Gunther B.

Managing director

> "The layout is different and much slower to the previous version, because the new version doesn't show immediately that TeamViewer has registered my attempt..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7054160)

CT

Cameron T.

IT Service Desk Analyst

> "TeamViewer has made such a positive impact on my ability to troubleshoot and resolve IT Service Desk tickets remotely with all of it's advanced features, it..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7102139)

WM

Will M.

Owner

> "For me as a small IT person supporting a small number of hosts, the cost having to go to v15.x from my 12 was a bit overwhelming, even with the 2-for-1 rate...."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051178)

JR

Josep R.

Graphic designer

> "Enables IT staff to access systems remotely, solve incidents quickly, and support telework securely across different platforms and devices worldwide."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7038462)

SK

SERGUEI K.

IT Manager

> "It seems all companies compete in changing their interfaces and poor users have to waste their time for learning a new interfaces of this program and that..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050875)

MO

Marj O.

Section Certification Chair

> "TeamViewer is the best service to keep all my devices connected while I process tasks for both my job and for my volunteer work. "

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7059015)

DM

Debbie M.

Owner

> "I have been a teamviewer customer for a number of years and realised I was paying for the more expensive product which I haven't required for some time. ..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051160)

LB

Lucas B.

IT Service Desk Analyst

> "TeamViewer’s biggest strength is how effortless and reliable remote access feels, especially when connecting across different devices and operating systems..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7113248)

LB

Lucas B.

IT Service Desk Analyst

> "The interface, while generally clean, can feel cluttered with secondary features, making simple tasks take longer than expected."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7113248)

NM

Natale M.

Senior Field Technician

> "The remote control capabilities of this software are on par with the best products in the category, allows for a lot of flexibility in transferring files and..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6857445)

SM

STERGIOS M.

Staff Engineer

> "I don't have the option to have 3 different channels on my 3 authenticated devices ."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7054729)

PL

Peter L.

Continuous Improvement and forth Industrial Revolution manager

> "We are currently testing some of their new software solutions which allows our engineers support engineers in a different plant and country."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7056453)

Curt H.

President

> "I told them that this would not work for me and if they wanted to change and make it not available any longer that they could just give me a new license."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7065490)

LB

Lucas B.

IT Service Desk Analyst

> "My overall experience with TeamViewer has been consistently strong, mainly because it delivers dependable, secure remote access with very little friction,..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7113248)

MR

Madeleen R.

Bureau owner

> "The resolution has to be adjusted on connecting pc to work and that annoys the client."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050816)

VR

Verified Reviewer

Realtor

> "What I loke the most about TeamViewer is that its a great file sharing, works well in a large team with team collaboration and task management."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7099491)

MS

Mark S.

Senior ICT Systems Administrator

> "Gaining this control is cumbersome as the option for Windows Authentication is not visible."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7055095)

MR

Mathieu R.

Programmeur Jouabilité

> "TeamViewer has made remote support really simple. Whether I’m troubleshooting a test machine or accessing a development workstation on the go, the connection..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7057917)

WK

Wendy K.

Media Team - Visual

> "Not being able to trouble shoot issues that have to do with connectivity unless I am on campus."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051177)

BK

Brian K.

IT Support Technician

> "It provides me with the ability to support customers remotely wherever they are either in my local area or elsewhere in my country and a couple abroad."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6870814)

STW

Soon Tai W.

Asst. GM, Technology

> "Another issue on auto terminated application when too many tab opened."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051265)

EW

Emma W.

Assistant Manager

> "TeamViewer supports major platformsmaking it convenient to access or control devices remotely across many types of hardware"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7044985)

AI

Alessandro I.

autist

> "Connection Stability: In some cases, users have reported issues with connection stability, including occasional drops or interruptions during remote..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6247540)

CM

CAMERON M.

Volunteer

> "Excluding the bug reported herein, TeamViewer actually saves me a heap of time; decreases the need for carrying equipment and; also many emergency site..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7056573)

RT

Ross T.

Manager

> "The latest "new" layout does not seem as friendly as the old version when using a computer as the master. "

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051180)

ZM

Zarko M.

IT project manager

> "Itis relieable, multi devices connections at the same time, the organization of the web page is very intuitive and clear"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7052140)

BW

Bailey W.

Student

> "Not good for doing tasks that are very time sensitive or requires crystal clear visuals at all times (e.g. 3D animation)."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6865638)

STW

Soon Tai W.

Asst. GM, Technology

> "I find Teamviewer still the best software for remote support the user, especially dealing with those user no knowledge how to install to allow remote access"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051265)

CP

Christopher P.

President

> "The things that I don’t like about TeamViewer, or they keep changing the user interface I really wish they would leave things alone instead of changing them..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051824)

RT

Ross T.

Manager

> "On-site visits can be kept to a minimum meaning better value for the client and the ability for me to do more in the one day."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051180)

SK

SERGUEI K.

IT Manager

> "I seriously consider looking for alternative, especially having in mind that TV is very heavy priced, it is becoming a burden for our midsize business."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050875)

DB

Dale B.

IT Specialist

> "I'm able to support my end users all across the globe, India, St. Thomas, St. Croix, continental US, and Europe"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050825)

SL

Susan L.

Owner Accountant

> "My clients also seem to have a difficult time figuring out how to download TeamViewer from the email invite."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053809)

MB

Manny B.

Senior Desktop and AV Engineer

> "Coming from using SCCM and the built-in Microsoft remote tools, Teamviewer has improved our workflow considerably, allowing our technicians to complete work..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6622695)

TS

Tom S.

Director

> "When the new interface was launched last year, we had multiple complaints from customers that it was difficult to use, and unclear of where the ID/passwords..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6857439)

KB

Kevin B.

Head of Business Operations

> "Ability to easily sign on as a windows Administrator, the file transfer is also a well used feature."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053696)

SL

Susan L.

Owner Accountant

> "I can't figure out how to see my client's double screens, which can be very inconvenient."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053809)

VR

Verified Reviewer

System Architect

> "Expensive, the T&Cs are a must read as they have they are not standard and could cause a surprise cost on termination A great pro if you like unexpected..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7098811)

CY

Cecilia Y.

Customer Service Manager

> "There is no way to export a list of End Point computers. "

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053771)

JC

Jim C.

Adminstrator

> "It's a software that is very convenient for people to work on 2 different workstations remotely; it's especially helpful for people who work remote at home."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6800424)

JC

Jim C.

Adminstrator

> "It seems like the connections can be erratic at different times in the day; possibly due to internet traffic at different time of day."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6800424)

TB

Travis B.

Solutions Engineer

> "Being in the MSP space, TeamViewer is a great way to setup unattended remote access to servers, desktops, etc."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6827792)

DS

DLISA S.

County IT Manager

> "My office needed to extend or modify the contract timeframe, but account management was unable to provide the necessary changes."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6871499)

KB

Kevin B.

Head of Business Operations

> "Teamviewer has really made life easier for me, seamlessly helping support both Windows & Android users"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053696)

VR

Verified Reviewer

System Architect

> "When you stop paying, rather than expire your usage like all other subscriptions."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7098811)

AG

Ash G.

Production Flow Controller

> "This is easy as we have a team in Wellington, I am able to log into the Wellington team computer to do the work I need even though it is rare."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7056424)

GB

Gunther B.

Managing director

> "In some instances I end up having three connections of which two have to be cancelled."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7054160)

AS

Adewale S.

HIO

> "File sharing is more efficient and managrment of task has become more effective."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7087845)

CF

Charles F.

PSYCHOLOGIST

> "At times it refuses Easy Access and demands the other machine's pw which is always changing."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7059046)

SA

Santhanam A.

Head IT

> "Provides good and useful insights about remote pc, which helps administrators"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050800)

VR

Vesa R.

CTO

> "It used to be good and useful, if a bit expensive tool, but then they decided to make a new, worse version, so now it is a frustration to use."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7118383)

TM

Terry M.

Senior Analyst

> "easy to configure the settings for remote access to servers and computers, supported across different platforms from windows to mac os and ios"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6811742)

MN

Mihai N.

Project Manager

> "The last version is quite complicated to use and you need a lot of time to install it in host mode on the PC."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7013040)

VR

Vesa R.

CTO

> "The old interface and funtionality was good and clear, with very few quirks and connections worked most of the time fine."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7118383)

L

Luke ..

Director of Technology

> "Administrator tools are not straightforward and can require manual configuring on end-user machines."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6850122)

MS

Mark S.

Senior ICT Systems Administrator

> "Easy to gain access remotely without having to instruct the user to install the full software. Once you are connected everything is easy to navigate..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7055095)

AP

Autumn P.

Book Reviewer

> "I didn't like that it came preinstalled on my PC because when I first purchased my PC I wasn't sure what team viewer was."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6846109)

RAL

Roma Anne L.

Front Office Clerk

> "What I like about TeamViewer Remote is that I can easily check my office computer even when I am at home or elsewhere."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6341896)

BO

Blessing O.

Administrator

> "I could work remotely from home with my computer. But after switched to the pro version, The connection breaks and its difficult to get it connected back."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6605684)

RS

Rafique S.

Manager

> "The interface is intuitive, and the cross-platform compatibility ensures flexibility in various work scenarios."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6871164)

VR

Verified Reviewer

System Architect

> "Horrible termination experience with huge penalties for not advising them before deciding not to continue subscription"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7098811)

AS

Adewale S.

HIO

> "The application has been helpful for collaboration and trouble shooting for client base."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7087845)

CP

Christopher P.

President

> "Found any issues other than they keep changing the interface and I’m not super fond about that."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051824)

AS

Ashutosh S.

IT Manager

> "Stable and fast remote sessions — works smoothly even on average internet connections."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7056650)

BK

Brian K.

IT Support Technician

> "The initial download and installation of the software, which some of my customer find hard to to accomplish."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6870814)

TE

Tom E.

IT Admin

> "I can connect with multiple devices from wherever I am."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050849)

WT

Wasek T.

IT Support Supervisor

> "Navigating through settings can be difficult at first as it is a bit cluttered."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6868344)

DP

DREW P.

President

> "Teamviewer was easy to set up initially and now is now almost automated on my computer. Since I use it almost daily, it has become a thought-free part of my..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050828)

FA

Fabrizio A.

Techinician

> "Teamviewer can be slow on older machines and it may happen you need to restart service on remote machine in order to connect"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6341705)

SL

Susan L.

Owner Accountant

> "It works very well in letting me operate my client's computer remotely."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053809)

Emin Z.

Co. Owner - Sn. Developer

> "This limit was enough for us. But we can't use the free version anymore. While there are free remote connection programs, TeamViewer's prices are a bit high."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6653311)

L

Luke ..

Director of Technology

> "Teamviewer provides the exact remote support capabilities we need with the security we require."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6850122)

JZ

Joe Z.

Network Administrator

> "When installing choosing the right version is a little tricky. As they will lock you out if you're not sure what youre choosing."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6826782)

Alexander G.

Manager

> "TeamViewer is not bad at all. And it’s actually how a lot of our meetings were done with companies outside the building."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7089899)

HMD

Hernan M D.

Owner

> "The first version had poor performance, but now it is corrected"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050922)

Babatunde O.

SEO Marketer

> "Super useful for consulting and gaining remote access to clients computer without sharing sensitive admin detials."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6786681)

TL

Terry L.

Owner

> "My only trouble is remembering how to add clients."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7058488)

KS

Katie S.

Treatment Coord

> "Overall, TeamViewer has been a great tool, and I’m very satisfied with how well it supports our daily workflow and technical needs."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050802)

SL

STEPHEN L.

Owner

> "Interface is not as simple as it used to be."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050817)

[View Reviews](https://www.capterra.com/p/194565/TeamViewer/reviews/)

## User interface

4.68 (310)

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

4.62 (11,619)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Pulseway

37/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Annotations
-   API
-   Audit Trail
-   Chat/Messaging
-   Collaboration Tools
-   Compliance Management
-   CRM
-   Customizable Branding
-   Customizable Reports
-   Diagnostic Tools
-   File Sharing
-   File Transfer
-   Generative AI
-   Multi-Channel Communication
-   Multiple User Accounts
-   Real-Time Chat
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Update/Installation
-   Reporting/Analytics
-   Screen Sharing
-   Self Service Portal
-   Server Monitoring
-   Session Recording
-   Session Transfer
-   Single Sign On
-   SSL Security
-   Summary Reports
-   Support Ticket Management
-   Surveys & Feedback
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication
-   Two-Way Audio & Video
-   Unattended Access
-   User Management
-   Video Conferencing
-   Video Support
-   Workflow Management

[See all features](https://www.capterra.com/p/141792/Pulseway/#features)

TeamViewer ONE

Top features

39/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Annotations
-   API
-   Audit Trail
-   Chat/Messaging
-   Collaboration Tools
-   Compliance Management
-   CRM
-   Customizable Branding
-   Customizable Reports
-   Diagnostic Tools
-   File Sharing
-   File Transfer
-   Generative AI
-   Multi-Channel Communication
-   Multiple User Accounts
-   Real-Time Chat
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Update/Installation
-   Reporting/Analytics
-   Screen Sharing
-   Self Service Portal
-   Server Monitoring
-   Session Recording
-   Session Transfer
-   Single Sign On
-   SSL Security
-   Summary Reports
-   Support Ticket Management
-   Surveys & Feedback
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication
-   Two-Way Audio & Video
-   Unattended Access
-   User Management
-   Video Conferencing
-   Video Support
-   Workflow Management

[See all features](https://www.capterra.com/p/194565/TeamViewer/#features)

### Recognition

No recognitions have been awarded to Pulseway

No recognitions have been awarded to TeamViewer ONE

### Deployment & support

Pulseway

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

TeamViewer ONE

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Pulseway

-   By MMSOFT Design
-   Located in Ireland
-   Founded in 2011

TeamViewer ONE

-   By TeamViewer
-   Located in Germany
-   Founded in 2005

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