# Compare SimplyBook.me vs Peek Pro 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare SimplyBook.me and Peek Pro based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/140086-142459/Simplybook-me-vs-Peek-PRO-Tour-Operator-Software

---

# SimplyBook.me vs Peek Pro Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SimplyBook.mePeek Pro2/4 selected

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.6 (1,282)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.7 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

[## SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.6 (1,282)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

Starting Price

€9.90/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.3

Customer Service

4.5

Reviews Sentiment

Based on [1,282 reviews](#user-reviews)

Positive

1,198

Neutral

55

Negative

29

[## Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.7 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

AS

Based on [794 reviews](#user-reviews)

Positive

741

Neutral

15

Negative

38

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,246 reviews from reservations software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

75%Fit

Missing features

Feature ratings

Online Booking

4.6

Booking Management

4.5

Calendar Management

4.5

Availability Management

4.7

Channel Management

NA

81%Fit

Not enough reviews

Feature ratings

Online Booking

4.6

Booking Management

4.1

Calendar Management

4.2

Availability Management

5.0

Channel Management

4.7

User satisfaction

User satisfaction

4.6

User reviews[1,282](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

Ease of use

4.3

Functionality

4.4

Value for money

4.5

Customer support

4.5

User satisfaction

4.7

User reviews[794](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

€9.90Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

SimplyBook.me suits all small and midsize companies accepting bookings, such as beauty salons, schools and consultants. The tool helps administrators manage all subsystems within the admin interface.

Best for

Peek Pro is a scheduling tool for tour, activity and equipment rental operators. The platform lets teams manage everything from solo tour guides to large-scale immersive exhibits.

## User reviews

Pros & cons

OR

Oliver R.

Owner

> "The best features is definitely the documentation function, which allows you to save emails, photos and documents related to..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6837495)

KN

Katrin N.

Owner operator

> "The system doesn't recognise it's own bookings. If you're a solo entrepreneur with a life who can't spend constant time on a laptop to..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6871582)

MA

Michael A.

Founder

> "SimplyBook.me works great for our use — it connects with all 3 major platforms (including iCloud calendar), and is easy enough for..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7041988)

Eliška Š.

Production

> "Ironically, the most challenging part of the setup was connecting the payment gateway, since Stripe’s process is quite confusing."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7042150)

Eliška Š.

Production

> "We actually use SimplyBook.me for organizing a two-day event, not for running a business, and it still provides everything we need."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7042150)

Rajesh S.

Owner

> "Initially we had lot of trouble mainly due to number of fields required."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7034750)

PG

Peter G.

owner

> "The system was highly customizable made it easy for clients to book, reschedule, or cancel appointments on their own."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7071226)

VP

Vanessa P.

Counselor

> "The automatic renewal takes a couple days to hit the account, and in those days features are turned off so clients don't get their..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6396803)

VR

Verified Reviewer

Business Development Director

> "The automation saves us hours of administrative work each week—no more back-and-forth emails or double bookings."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7119911)

TA

Temiloluwa A.

Tutor, Musician

> "the site takes a while to load certain webpages especially the page that shows dates, times and services to be booked"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394038)

VR

Verified Reviewer

Business Development Director

> "Saves Time & Reduces Admin: Users love that it eliminates back-and-forth emails and phone calls for scheduling."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7119911)

KN

Katrin N.

Owner operator

> "The provider app doesn't have enough functionality to really be useful (this seems to be an issue with all booking systems..)"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6871582)

AK

Andrew K.

President

> "I've tested over 40 other booking software's and Simpybook is by far the best for a mult-location, multi-calendar, multi-staff,..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6401017)

AP

Aziza P.

Owner teacher

> "I don't like how sometimes it shows your schedule in reverse as some of my clients have paid for future invoices instead of the..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6396547)

RG

Ryan G.

Technology Lead

> "It was very easy to set up an embed on our website to allow our customers to book auto detailing appointments with SimplyBook.me, and..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394968)

CB

Ching B.

Teacher

> "The limit of 8 custom features feels too restrictive."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6858310)

VR

Verified Reviewer

Business Development Director

> "It’s incredibly intuitive and simple to use, allowing us to set up and manage appointments with zero hassle."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7119911)

KN

Katrin N.

Owner operator

> "way sync is pointless - if you're like me and that feature was a main driver to sign up, don't."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6871582)

LN

Lydia N.

Health Coach

> "Fantastic features, easy to use, seamless integration with calendar and other apps."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7115875)

NF

Nathan F.

Director

> "I did not like that I had to pay for setting up a custom domain (to link one I already own - ostensibly for SSL which doesn't make..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6218668)

VR

Verified Reviewer

Student

> "My experience has been great for streamlining my bookings."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7125643)

NA

Nyshea A.

Certified Life Coach

> "does not provide ease of use and the platform editing is not the easiest to use, the features you actually need require more money but..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6404505)

AK

Avash K.

RA

> "A lot of booking website rely just on its website and connected calendars but SimplyBook gives app on paid plans so its easier to use..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6535525)

JR

Jody R.

Owner

> "The first, if you start on the free plan and then upgrade to a paid plan, you CANNOT go back."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6399926)

MH

Marianna H.

Facial therapist

> "I value the fact that they offer free service without time limit , ao you can have a aimole booking site when you are not actually..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6273541)

AM

Anna M.

Owner, web developer, designer

> "Some paid functions are quite expensive compared to other systems I tried."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6855526)

VR

Verified Reviewer

Business Development Director

> "Ease of Use: The platform is consistently described as "easy to set up," "intuitive," and "effortless" for both business owners and..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7119911)

KB

Kristen B.

Center Director

> "There are too many areas that also have to be updated and it becomes frustrating to use and takes time to figure it out."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394866)

Eliška Š.

Production

> "Both options were extremely helpful, and everything was successfully configured in the end."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7042150)

MS

Melanie S.

Owner and Principal Designer

> "It's a little tricky to navigate the back end so if you aren't in there regularly it can feel like learning it all over again."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6395204)

SP

Sami P.

Company Founder

> "I love how multifunctional it is, and the customer service is always really helpful. "

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7038638)

TK

Tim K.

Owner

> "Simplybook.it does that on a simple level, but after several years in use it really frustrates me, that their (paid) features are not..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6287831)

KO

Kaylin O.

Founder

> "Also compared to US-based companies it is sooo affordable and I love all of the custom features that are included especially the..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6396488)

AM

Anjal M.

QA

> "It's expensive when trying to upgrade and creates trouble while trying to send the link."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6656907)

JH

Justin H.

Administrator

> "The exceptionally high level of features and customization options, especially when compared to other booking options / software."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6760826)

MS

Madison S.

Associate Director of Residence Life

> "As an administrator its difficult to book on behalf of other people, and looking at the calendar is confusing"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6395028)

SM

Sandy M.

Chair

> "It’s is affordable and seems to be nearly endlessly customizable. "

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7103957)

TK

Tim K.

Owner

> "The usability and admin interface in general is far from intuitive and current UX standards."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6287831)

LD

Loren D.

Director of Personal Image

> "The customization aspect of everything. Although setup can be confusing, once you get past that, being able to customize it is very..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394929)

TW

Tanner W.

Owner

> "The features are a little tough to figure out, they aren’t explained very well, so you have to do trial and error to figure them out"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394131)

SM

Sandy M.

Chair

> "I have received excellent assistance from the representative I worked with and all the customer support folks I’ve chatted with..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7103957)

Matthew C.

Certified Hypnotherapist

> "It can become expensive when you have to upgrade to get more features."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394618)

KN

Katrin N.

Owner operator

> "I like the idea of the scheduling app for providers as well as clients."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6871582)

JH

Justin H.

Administrator

> "Customization is something of a double-edged sword - the more you have, the more complicated things become. "

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6760826)

CB

Ching B.

Teacher

> "Saved me so much time and cost—I didn’t need to build my own booking system from scratch."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6858310)

RK

Rachael K.

Dog and cat groomer

> "It glitches and needs to bre refreshed frequently."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6395385)

AB

Angelica B.

University intern

> "The software's reporting features also provide insightful data on appointment utilization, enabling data-driven resource allocation..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___4866964)

SA

Stephanie A.

Owner

> "I’ve had a lot of trouble with people trying to get gift cards."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394315)

AF

Ashley F.

Personal trainer and nutritionist

> "I can cancel, reschedule and book appointments fast and easily through the app."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6402363)

MW

Mark W.

Owner

> "However that is because the program has so many options and features I don't use."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394317)

NO

Nick O.

Owner

> "Its platform is pretty simple to use and after a while, everyday tasks become easy."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7084029)

JM

Jai M.

Massage Therapist

> "That being said, I have no loyalty under capitalism, so when and if such a service comes along, I will take them under consideration."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6408829)

JT

Judy T.

Owner

> "A good app and software to assist with the booking of rooms for my co-working space."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394202)

CG

CoSha G.

Hair Stylist

> "My Clients Don't Receive Text Messages"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6409042)

JC

Jesse C.

Photographer

> "My clients get timely notifications, ensuring they're prepped and ready for their shoot, which in turn guarantees better results and..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___4979490)

TK

Tim K.

Owner

> "Which brings me to the central flaw (bug in my opinion) of simplybook.me:"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6287831)

CB

Ching B.

Teacher

> "It’s easy to set up and has saved me time and costs compared to building a booking system with WordPress."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6858310)

KT

Kendyl T.

Nail Technician

> "Besides not getting my notifications sometimes i’d say nothing !"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6396595)

SS

Salar S.

Marketing and Design

> "With the support, I have built a great system for bookings that my employees can easily manage."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6384567)

TK

Tim K.

Owner

> "That just makes me appear bothering and unprofessional."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6287831)

Eliška Š.

Production

> "I can definitely recommend it to anyone looking for a reliable and easy-to-use booking system."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7042150)

AG

Alexandra G.

Owner of AG Tutoring LLC

> "I wish the service providers could see the sessions in their timezone just like the clients can, but the system only allows you to..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___4224595)

MC

Marcy C.

Event Manager

> "I like the ease of it and the ability for clients and future clients to schedule appointments."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394760)

SH

Stephan H.

Ceo

> "Too expencive when you need more Features, every Feature costs money, Not perfect for rental Business"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6100847)

VR

Verified Reviewer

Director

> "This allowed us to sync with business calendars, process payments, send reminders, and more."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___5095157)

AL

Aleyna L.

Owner

> "I don't like how complicated it is to make changes."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6395034)

HD

Hisham D.

CEO

> "Very easy to use, including all payment methods in the Scandinavian area, does what it should for an easy workflow"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6829839)

KG

Katie G.

Physiotherapist

> "Also, the analysis of the data is helpful but you are unable to assess how many sessions each client has had on the export option,..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___4051946)

JG

Jason G.

CEO

> "The integration of additional elements that support overall customer experience."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394868)

SJ

Stacy J.

Program Director

> "We want to be able to, for example, only allow clients who have been prescreened to register for certain events, but we don't see a..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___4224724)

Luz mary R.

teacher

> "The ability to accept different types of reservations, such as services, products, memberships and packages, is incredible."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___5003252)

HG

Heidi G.

Owner

> "lack of customization, user interface/expereince"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6186352)

BY

Bruce Y.

Owner

> "Sometimes when I reach out through the live chat I quickly get my questions answered."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6510175)

DJE

D. J. E.

LMT

> "The software is not user friendly enough."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6596886)

TF

Thanasis F.

owner

> "What sets SimplyBook.me apart is the level of customization available."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6471841)

BH

Beomjin H.

Co-Founder

> "A quick fix to put out a fire, but not viable for long-term growth."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___4835724)

EN

Eric N.

Manager

> "For us, using it as a booking system is our top priority, and it does this well."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394824)

JP

Juliette P.

CEO

> "The problem is that we have 2 showrooms and we had to pay 2 times for the app, one for each showroom."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___3545559)

KJ

Kayla J.

Pet Sitter

> "I like that you can save each client and use their info in the future."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394031)

JH

Joanna H.

Director

> "The scheduling part - where one puts the availability is really terrible."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___4906277)

[View Reviews](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

AS

Andrew S.

Owner, Operator

> "We are confident that this booking site will do most of the tedious work it takes to book our trail rides and..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6682679)

MP

Mark P.

owner

> "Their chatbot offered solutions that failed 90% of the time. If escalated to “live support,” I’d get a canned..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

TR

Tommy R.

Founder and Administrator

> "It is a very complex system and comes with a lot of features that provide a great customer experience when..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6632940)

LS

Luis S.

Manager

> "Due to that, my account is basically blocked and we are not being able to receive reservations neither we are..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6395201)

LJ

Laine J.

Tour Operator

> "The integrated waiver was helpful as was the pre-tipping feature."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6452967)

VR

Verified Reviewer

Owner

> "Other than a fairly user-friendly setup with a learning curve, the experience has been horrid. Once the..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6861353)

MP

Mark P.

owner

> "Lots of promises of a great staff working behind the scenes with cutting edge technology"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

RB

Rachelle B.

Owner

> "Don’t even get me started on the delay of them depositing funds into your account if they’re not withholding..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6705666)

MP

Mark P.

owner

> "Some of the widgets are cool"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

LW

Levawn W.

Director

> "Everything is wrong and unprofessional about peek and absolutely no help but a ai chat and call agent that cant..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980)

VR

Verified Reviewer

President

> "We have grown out of WIX bookings but seriously look at that for a very feature rich low cost solution!"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#GetApp___6299242)

MP

Mark P.

owner

> "Connections failed across the board — Tripadvisor, GetYourGuide, my own website — all broken."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

JG

Joe G.

General Manager

> "Peek allows our customers to book overnight accommodations as well as activities from one booking engine."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4788522)

AD

Aitor D.

Director

> "High fees for the clients and missing a waiting list option and they way to build packages is not very user..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6638369)

KB

Kim B.

Owner

> "The user side of Peek Pro is quite attractive, with the design integration between web and phone making it..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6047076)

LW

Levawn W.

Director

> "Their chat doesn’t work, and you can’t even get someone on the phone."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980)

MR

Molly R.

Reservation Manager

> "We like the checkout process and easy user interface."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6631555)

LS

Luis S.

Manager

> "I have been trying to register on that for almost 2 weeks and because of a bug, I am not being able to complete..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6395201)

LK

Lina K.

Owner

> "The onboarding was good, and the check ins were also helpful."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6752137)

MP

Mark P.

owner

> "Desperate, I turned to their AI chat system, which offered no solutions."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

MP

Mark P.

owner

> "Onboarding started well."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

VR

Verified Reviewer

Owner

> "Customer service, even by present day standards, is non-existent."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6861353)

CG

Chuck G.

Owner

> "More importantly, the sales and onboarding team was excellent to work with. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6629835)

LW

Levawn W.

Director

> "There has been zero accountability or support. If you're a business owner, think very carefully before trusting..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980)

AS

Andrew S.

Owner, Operator

> "It is also very user friendly on the manager side as well."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6682679)

JJ

Jennie J.

Operations Manager

> "Some of the report features are difficult to reconcile with my QuickBooks."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6716457)

LA

Laurie A.

Ogden Ghost Tours manager

> "This service seems to cover most of the things that we need to run this small business."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4981498)

VR

Verified Reviewer

President

> "I question if they are even still in business with how challenging it is to get in contact with them which was..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#GetApp___6299242)

SL

Sarah L.

Founder

> "Love the customer interfaces and customization options."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4848793)

LW

Levawn W.

Director

> "Peek Pro has cost my company clients, money, and reputation."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980)

KS

Katie S.

Taproom Manager

> "They were super helpful and could even reactivate our old account, so we did not have to start all over."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6143927)

MP

Mark P.

owner

> "email — adding insult to injury."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

CG

Chuck G.

Owner

> "Her communication and follow up was top notch! "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6629835)

RB

Rachelle B.

Owner

> "They are zero help and don’t answer your questions, that’s if you can get them to email you back in the first..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6705666)

BG

Blake G.

Captain

> "sensitive content hidden\] made it very easy"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6724372)

RI

Rachael I.

Owner

> "Using the URL on an iPad, you can't see the amount charged or amount owed as that section is cut off."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6134334)

SL

Sarah L.

Founder

> "The booking flow widgets are also really great."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4848793)

MD

Mariam D.

Manager

> "I demand they give us our money or we will be forced to go to the business bureau"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___6545897)

QP

Quoc P.

Business owner

> "Clearly will allow us to book more efficiently."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6189238)

MD

Mariam D.

Manager

> "I wish I never would have signed up with this company that doesn’t care about their customers."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___6545897)

CA

Carrie A.

Owner/Administrator

> "They were very easy to work with and even found a "work around" for something that I requested that wasn't in..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5035171)

WO

Wendy O.

Owner

> "Customer service is absolutely unacceptable. And the lack.of reports and layout of calendar is so far behind..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___6207152)

CK

Chris K.

Owner

> "Its a pretty powerful tool and can manage a lot of reservations"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6255052)

RI

Rachael I.

Owner

> "So if you discount a large group, then have to charge damages, the damages are then discounted."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6134334)

KZ

Kristian Z.

Owner

> "I had a positive experience communicating with and setting up Peek Pro for my clients."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5073605)

KF

Kenneth F.

CEO

> "The software currently lacks the ability to track service or hours of use for our product for maintenance but..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3879231)

CA

Carrie A.

Owner/Administrator

> "I feel our website looks more professional and things are easier for me to manage now!"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5035171)

MB

Marian B.

Engagement Director

> "I didn't even know what questions to ask at the end of sessions, and mysteries I brought up in between still..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6161886)

AM

Allyson M.

Director of Operations

> "Our organizations experience in setting up this service was easy and straight to the point with all questions..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6203267)

ME

Marissa E.

Owner operator

> "I think editing the activity schedule can get a little confusing at first."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6135746)

JB

Jay B.

Project Dude

> "Looking forward to adding more services to the online offerings."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5078230)

Teresa P.

Manager

> "Peek Pro is very complicated to set up and even more complicated for the tour or rental operator to use."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#GetApp___6192030)

CB

Cameron B.

Business Development Cooordinator

> "Once placed, we are able to manage these activities and reservations easily in the back office suite."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4593372)

RB

Rebecca B.

Owner

> "PeekPro has to sell you on lies because they are a subpar product."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___5033892)

MK

Michaela K.

OWNER

> "They were very kind, professional, and were flexible with my client not being the best or most responsive"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6166582)

RB

Rachelle B.

Owner

> "Wouldn’t recommend to my biggest competitors at this point"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6705666)

LS

Logan S.

Box Office Manager

> "This reduces the workload on the office and allows them to spend more time helping customers book who are..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___2886163)

NB

Neil B.

Owner

> "The payment processing is awful. And they dont seem to care about getting it fixed."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6052100)

GR

Gregory R.

Owner

> "I like the customer flows so much more thank FareHarbor."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4950940)

RB

Rebecca B.

Owner

> "You have an option on there called activities that is completely useless."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___5033892)

DP

David P.

Captain/Owner

> "Seamless integration to our website, tracks our bookings and pays quickly..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4723497)

CK

Chris K.

Owner

> "I go through the help articles and cant find a resolution. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6255052)

MW

Melinda W.

Owner/Operator

> "They were professional, detailed, organized and efficient. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4908384)

BW

Barbaara W.

Admin

> "Unable to save repeat customers, confirmation and reminder emails change settings on own. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3778315)

JB

Jill B.

Tourism Director

> "Also, the reschedule feature link on the confirmation email has been such a time saver for my team!"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4191605)

PH

Patrick H.

Owne

> "They refuse to address the issues with their product."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6194417)

MW

Melinda W.

Owner/Operator

> "sensitive content hidden\] helped me sign up and on board with Peek Pro. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4908384)

RI

Rachael I.

Owner

> "Support can't help find them either."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6134334)

MM

Minasse M.

Owner

> "Their customer service is amazing."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6200523)

PH

Patrick H.

Owne

> "Customer support is useless. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6194417)

EW

Elton W.

Owner

> "Customer support is the best in my opinion."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4797178)

PH

Patrick H.

Owne

> "Absolutely no support."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6194417)

OH

Oriya H.

Founder

> "It has been an easy transition into the service and I have already had numerous online bookings and have been..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4344513)

MC

Morgan C.

owner

> "I had no idea how much time I was going to be saving on the computer emailing clients. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3900039)

MH

Marriah H.

Owner

> "Peek Pro has been the only software that I've been able to find that can support my business' booking needs..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3369425)

MM

Meredith M.

Manager

> "I've never used a program where refunds need to be taken from your business's credit card and put into a..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3370382)

AN

Aja N.

Administrator

> "The online booking system has completely streamlined our reservation process."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3834359)

AP

Angela P.

Owner/CEO

> "Dislike that many features require a third party app (I.e., syncing booking to calendar)."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3369459)

MH

Marriah H.

Owner

> "I do like that bookings that I manually create do not have the booking fee and only the payment processor fee..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3369425)

JB

Jill B.

Tourism Director

> "How the waiver works has been our least favorite about this software. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4191605)

[View Reviews](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

## User interface

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)

4.56 (1,282)

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)

4.68 (794)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activities Booking

150

Important

Activity Dashboard

120

Important

SimplyBook.me

39/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/140086/Simplybook-me/#features)

Peek Pro

39/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#features)

### Recognition

No recognitions have been awarded to SimplyBook.me

No recognitions have been awarded to Peek Pro

### Deployment & support

SimplyBook.me

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Peek Pro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

SimplyBook.me

-   By SimplyBook.me
-   Located in Cyprus
-   Founded in 2008

Peek Pro

-   By Peek Travel
-   Located in United States
-   Founded in 2011

## Popular Comparisons

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vs

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[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.68 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

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[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.56 (1,282)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

vs

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[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.68 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

vs

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Contact vendor for pricing

Price

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4.5

Features

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4.6

Ease of Use

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[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.56 (1,282)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

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€9.9/month

Price

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4.4

Features

4.7

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/140086-191978/Simplybook-me-vs-Acuity-Scheduling)

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.68 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

vs

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.7

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/142459-152433/Peek-PRO-Tour-Operator-Software-vs-Hostaway)

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.56 (1,282)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

vs

[Doctoralia for Specialists](https://www.capterra.com/p/253301/Doctoralia-Pro/)[4.67 (409)](https://www.capterra.com/p/253301/Doctoralia-Pro/reviews/)

€9.9/month

Price

€69/month

4.4

Features

4.6

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/140086-253301/Simplybook-me-vs-Doctoralia-Pro)

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.68 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

vs

[Lodgify](https://www.capterra.com/p/131924/Lodgify/)[4.53 (1,283)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Contact vendor for pricing

Price

$16/month

4.5

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/131924-142459/Lodgify-vs-Peek-PRO-Tour-Operator-Software)

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.56 (1,282)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

vs

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

€9.9/month

Price

$28/month

4.4

Features

4.7

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/140086-174830/Simplybook-me-vs-GlossGenius)

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.68 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

vs

[WeTravel](https://www.capterra.com/p/163474/WeTravel/)[4.78 (524)](https://www.capterra.com/p/163474/WeTravel/reviews/)

Contact vendor for pricing

Price

$79/month

4.5

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/142459-163474/Peek-PRO-Tour-Operator-Software-vs-WeTravel)

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.56 (1,282)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

vs

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,988)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

€9.9/month

Price

$99/month

4.4

Features

4.0

4.3

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/40229-140086/MINDBODY-vs-Simplybook-me)

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.68 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

vs

[ResNexus](https://www.capterra.com/p/129392/Reservation-Nexus/)[4.79 (428)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

Contact vendor for pricing

Price

$30/month

4.5

Features

4.7

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/129392-142459/Reservation-Nexus-vs-Peek-PRO-Tour-Operator-Software)