# Compare N-central vs Atera 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Atera and N-central based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/13803-144309/N-central-vs-Atera --- # Atera vs N-central Features and Cost Comparison Last updated April 9th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: AteraN-central2/4 selected [Atera](https://www.capterra.com/p/144309/Atera/)[4.5 (446)](https://www.capterra.com/p/144309/Atera/reviews/) [N-central](https://www.capterra.com/p/13803/N-central/)[4.1 (195)](https://www.capterra.com/p/13803/N-central/reviews/) [## Atera](https://www.capterra.com/p/144309/Atera/)[4.5 (446)](https://www.capterra.com/p/144309/Atera/reviews/) Starting Price $129.00/month Value-for-Money 4.6 Functionality 4.3 Ease of Use 4.6 Customer Service 4.5 Reviews Sentiment Based on [446 reviews](#user-reviews) Positive 418 Neutral 17 Negative 11 [## N-central](https://www.capterra.com/p/13803/N-central/)[4.1 (195)](https://www.capterra.com/p/13803/N-central/reviews/) Starting Price $1.75 Value-for-Money 3.9 Functionality 4.2 Ease of Use 3.9 Customer Service 3.9 Reviews Sentiment Based on [195 reviews](#user-reviews) Positive 162 Neutral 14 Negative 19 What’s your intended use case? ## Summary * * * Features in Managed Service Providers (MSP) Software 36 / 44 Only Atera - AI Copilot Best performer 40 / 44 Only N-central - Anti Virus - Build Automation - Contract/License Management User satisfaction User satisfaction 4.5 User reviews[446](https://www.capterra.com/p/144309/Atera/reviews/) Ease of use 4.6 Functionality 4.3 Value for money 4.6 Customer support 4.5 User satisfaction 4.1 User reviews[195](https://www.capterra.com/p/13803/N-central/reviews/) Ease of use 3.9 Functionality 4.2 Value for money 3.9 Customer support 3.9 Price starts from Price starts from $129Per User, Per Month - Free version - Free trial Price starts from $1.75Other, Not provided by vendor - Free version - Free trial Best for Best for It caters to IT managers and directors, network and systems administrators, MSP owners, CIOs and CTOs across sectors such as healthcare, education, government, financial services, retail, and more. Best for The software is designed for growing and scaling Manage Service Providers (MSPs)​. Medium to large businesses ## User reviews Pros & cons JH James H. ESG Analyst > "Atera helped me pull together IT asset data, support tickets, and system activity in one place, which made it easier to prepare internal reports and..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7056412) AK Alison K. Project Manager > "In addition, the file transfer functionality within Atera is lacking in that I wish to send a file without initiating a full remote session and thus..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918) Ganapathi G H. CEO > "Patch management feature across OS platforms, Windows, Mac, Ubuntu, and third party application is very good and also it works on agent based so you..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7061847) AK Alison K. Project Manager > "I submitted a ticket regarding a script that would not run and when their response came back weeks later, I had either fixed it myself or given up." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918) AK Alison K. Project Manager > "The scripting generally functions properly and the lightweight nature of the agent makes it possible for me to install it on my client's older..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918) WT Wasek T. IT Support Supervisor > "Patch management for third party apps were not available unless installed via Atera. When generating reports the presentation was not the cleanest..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6868994) JK John K. Chief Technology Officer > "Atera connected to the client's studio workstation and let me edit big after effects files on a small laptop which was amazing." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7075277) JK John K. Chief Technology Officer > "The price is WAY too much money and it uses ALL my CPU, so everything else is slowed down." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7075277) AK Alison K. Project Manager > "Atera gives me the opportunity to maintain low overhead costs; I did find the automation function worked as expected and didn't crash the entire..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918) MN Manoj N. Manager DevOps > "Also, the helpdesk does not let technicians shorten message threads when replying, which makes conversations too long. While the reporting options..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6553433) PS Prince S. Digital Marketing Head > "It has helped in solving several issues like system downtime, delayed customer support and IT operations by providing automated patch management and..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6560356) TS Tom S. Director > "Can be a little slow to open - the interface itself can take upwards of 30 seconds to load, and it doesn’t render well on iPads." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6859294) JD Jesse D. Co-Founder > "Elegant and pre-made clean UI and GUI adapted for seamless and harnessed patch management, RMM, ITSM, unified endpoint management (UEM) among other..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6684505) RN Rohan N. Products and Platforms Engineer. > "Also, sometimes the reporting shows wrong or gets updated late, like If I check the total remote into a machine happened, it shows incorrect info..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6336320) JV Julio V. Head Of Information Technology > "Atera is a top IT service management solution that automates and optimizes operations, providing a comprehensive suite of tools from device..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6554740) DK David K. Information Technology Manager > "Atera has less customization choices since this can be disadvantages for organizations with extremely specific procures or reporting requirement." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6666141) JO Joshua O. Infrastructure Engineer > "Atera is a powerful platform that serves as a one-stop solution for IT management services, addressing every need from remote access and device..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6395987) JN Josh N. Realtor > "Another problem that causes us conflict is that we cannot incorporate two technicians within the same support ticket." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6497933) PS Prince S. Digital Marketing Head > "The platform's remote access features allow technicians to connect instantly to client devices, thereby providing fast and effective support from..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6560356) SJ SUNATHA J. General Manager > "There are drawbacks such as delay in the performance of the remote access when connected to some networks." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763567) JN Josh N. Realtor > "With the help of this IT tool we can have remote management where supervision can be obtained thanks to the operational automation that Atera..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6497933) AF Aaron F. DevOps Manager > "The patch management in terms of Definition updates leaves somewhat to be desired especially as the schedule doesn't within the dashboard GUI allow..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5019725) DS Daniel S. IT support technician > "The ability to seamlessly swap from client device to device is revelatory, along with all the information Atera collates for us without even needing..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6330557) SJ SUNATHA J. General Manager > "This can make it slightly slower at responding to commands which makes continuity difficult especially in emergencies." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763567) MK Mohsen K. IT Manager > "Involving real-time alert condition in Atera makes it possible for me to receive speedy notifications of problems in the IT structure." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763490) HK Huseyin K. Senior IT Engineer > "There is a problem in which the mobile application may not be synchronized with the desktop version." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763486) MN Manoj N. Manager DevOps > "I love that I can create custom scripts when I need something special, and it connects well with other services for extra security and backups." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6553433) TB Tonia B. Director of IT > "The inventory controls can be a bit tricky. " [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6795591) PW Palash W. Operations Consultant > "Atera's dashboard is intuitive and provides insights into the systems we manage, making remote access and troubleshooting tasks easy for us." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6529034) FP Fernando P. Administrative > "Sometimes the user interface can be a bit slow, especially when dealing with a large number of devices." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6465207) PG Patrick G. Network Administrator > "I also enjoy the webinars they throw to show end users roadmaps for new implementations and also current pieces many users do not realize they have..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6333727) MH Martin H. Purchasing Analyst > "I have experienced some discrepancies with its diagnostic results from time to time and they have to be manually checked." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756214) JH James H. ESG Analyst > "The automation features save time, and the pricing is predictable as the team grows." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7056412) MM Mousumi M. Marketing Associate > "Mobile app is buggy sometimes, crashes when switching between tickets." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6686286) VC Vineet C. IT Manager > "In short, Atera provides the tools needed for efficient IT management, cost reduction, and improved system reliability to our organization." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6533833) KR Kyle R. IT Project Manager > "It doesnt always patch correctly and can cause some issues here and there. But not to often." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6829776) Ganapathi G H. CEO > "I can say its a great product and serves the purpose if you are looking for patch management, as well as asset discovery" [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7061847) VR Verified Reviewer IT Director > "The only two things I dislike about Atera is that it is hard to find daytime (to me) appointments with demo and onboarding agents, and it doesn't..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6207932) Sydney B. Information Technology Engineer > "Atera uses AI technology to automate and streamline IT operations thus saving time and eliminating manual work and repetitive tasks." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670) SW Saurabh W. Senior Systems Engineer > "Although Atera has some great offerings and benefits but its UI is not that optimized." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6691132) WT Wasek T. IT Support Supervisor > "Brilliant asset monitoring which includes statistics, alerts and remote control capabilities." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6868994) NS Niraj S. Strategic Alliance Lead > "Occasional performance issues may occur during peak usage times." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6695385) DO David O. Co-Founder > "Real-time security scans, helpdesk and ticketing management are the key benefits which I relish with Atera." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6541938) DC David C. Systems Manager > "Had some issues rolling out the updated version on clients." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6361375) TS Tom S. Director > "Integrates with Splashtop, and offers strong remote tools (including remote Powershell)." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6859294) EK Erick K. Medical Laboratory Technologist > "Atera is way too comprehensive which make learning curve steeper." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6435479) AF Adrian F. CTO > "The remote monitoring and management tools are top-notch, and the integrated helpdesk streamlines my customer support." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6475499) CS Cassandra S. IT System and Support Specialist > "That every time my computer is shut down I have to go thru MFA." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6330106) PW Palash W. Operations Consultant > "It integrates well with ticketing and remote access, allowing our IT team to handle support issues quickly." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6529034) DK Dimitri K. Cultural Mediator > "The reporting lacks granular filters." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756262) RB Ritu B. Computer Facilitator > "The use of detailed reports has enhanced the internal evaluations and customer relations by providing clear satisfaction data.​" [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756228) DO David O. Co-Founder > "Apart from lack of offline access, I do not have any other aspect which I dislike about Atera." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6541938) AN Alex N. Information Communication Technology Specialist > "I like the fact that Atera combines real-time monitoring, RMM, network discovery and IT ticketing tools." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6426403) SG Santosh G. Remote PERM Paralegal > "When it comes to patch management system I have had some difficulties." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756211) SK Shehab K. Director, IT Security and Risk Management > "Atera has thus become a comprehensive solution that brings efficiency to all our IT operations and amplifies our security stance in a great way." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6491598) VR Verified Reviewer Senior Software Development > "I think that its internal antivirus is not the most beneficial and best enough to meet the requirements of what my team needs." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6247873) Sydney B. Information Technology Engineer > "Again, Atera provides ticketing and helpdesk feature thus making it fast to respond and resolve issues." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670) Paul G. Technical Manager > "The helpdesk does not allow the technician to truncate the message trail when replying, so it often happens that the messages being sent between..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___3503781) IS Ilham S. IT Programmer > "It is advantageous that we can perform remote access, monitoring and ticketing all in one platform." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756255) Lucas B. Director > "The interface could use some work and the documentation feature is lacking." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6025611) HK Huseyin K. Senior IT Engineer > "Implementing auto-update and auto-checks the team is free to work on more significant business matters improving productivity in general.​" [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763486) DB David B. Computer Helpdesk Technician > "The website can sometimes be slow to respond and require multiple refreshes." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5023388) IP Issac P. Senior Engineer > "Atera is a reliable RMM that offfer reliable remote connections and supports integration with anydesk." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6563723) AF Aaron F. DevOps Manager > "Support were less than helpful which didn't hold up any hope they would even bother logging this as a feature request." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5019725) MM Mousumi M. Marketing Associate > "Pricing model is very refreshing, per technician instead of per device (saves a ton of money).Remote access is smooth, barely any lag even on slower..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6686286) Sydney B. Information Technology Engineer > "I have encountered anything that is worth mentioning as dislike with Atera." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670) UO Uchenna O. Human Resources Manager > "Availability of remote monitoring management, helpdesk and PSA in one place is what I like most about Atera." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6484249) DH David H. CEO > "multi monitor switching only option, limited support , chrome incompatibility?, lack of vpn option (with webroot)" [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4348665) SG Santosh G. Remote PERM Paralegal > "I have had great success in how I manage different client systems by using Atera real-time monitoring and alerts." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756211) JM Josh M. Networks and Systems Specialist > "The only thing that has been frustrating is the lack of multimonitor support in Splashtop (the main remote connection software). " [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4352237) RM Raymond M. IT Helpdesk Management > "Its automations for patch management have reduce our time for Maintenace and most interesting is the scheduling of" [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6428879) John N. Systems Administrator > "Patch management is a little clunky and the Atera agent does not always restart on its own when the PC is restarted." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___3734882) VR Verified Reviewer Senior IT Analyst > "Easy to see which machines are online and manage resources on servers/computers, remotely accessing machines is also made super easy with splashtop." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6742705) AC Abhinav C. Program Manager > "The patch management is a little bit complicated in terms of understanding ,deployment & management." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4265750) SK Shehab K. Director, IT Security and Risk Management > "The extensive feature set and ability to seamlessly integrate with the rest of our toolset significantly surpassed our expectations." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6491598) GS Graham S. Owner, Computer Technician > "The less than helpful response from Atera also suggested that if I prepaid for the full year, it would be less of an increase overall. " [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4369143) Roshan M. Manager > "This software provides proactive IT infrastructure monitoring to avoid problems and boost efficiency." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6426323) Diego M. IT Manager > "Too bad the Network Discovery tool is not integrated with the basic license" [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4352304) AR Abbie R. Customer Service > "I appreciate Atera for its ease of use and comprehensive feature set, being an all-in-one solution that combines RMM, PSA, and remote access into a..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6421580) RP Rick P. IT Administrator > "When a remote a computer and engage in a call, I can't hear the other line." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4352239) [View Reviews](https://www.capterra.com/p/144309/Atera/reviews/) DL Darius L. Director of Operations > "It's a very comprehensive remote management tool that allows us to properly manage windows patches and gives us the ability to use..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6790940) RD Rodney D. Technical Team lead > "No clear visibility into bandwidth usage and data flow, making it difficult to manage which devices are consuming network resources and..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6802842) CS Caleb S. Network Engineer > "N-Central accomplishes our ability to maintain asset info and has many add-ons that allow you to expand the product to your needs." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6789386) DS David S. President > "It's way overpriced. As the price keeps increasing, it is getting less and less valuable as more of the functionality that used to be unique..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6801456) MS Mitranand S. CEO > "It’s reliable, highly configurable, and continues to be an essential part of our service delivery. While there are areas that could be..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6801082) PB Paul B. Owner > "We have a automated repair for hard drives that fill up that works for most client systems but not for all of them which is confusing." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6789802) Carlos B. IT Technitian > "Excellent choice for MSP that want managing of servers, clients, network devices alike with intune, backup, 365 integration." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6791178) IJ Iman J. IT Administrator > "However, as an MSP, we are expected to provide timely support to our clients, and every moment of delay on our end creates a chain reaction..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6807769) CR Christopher R. IT Tier Two > "Coming from other, more complex RMMs without the same usability, and also from simpler, more user-friendly RMMs without the needed..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6805805) SL Sat L. Engineering Manager > "The Remote take control product has deterioratedd over the last few years, OSX support is terrible and even the Windows version is a hit and..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6808522) KK Karanpal K. User Support Technician > "I like the take control remote service more than the others as it shows info of remote device rightway and real time status of devices." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6791034) CM Chris M. cloud admin > "The UI is difficult to manage sometimes and you dont know if it is your level of access which is a problem or the tool doesnt allow you to..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6795230) Kevin M. R. Senior IT Administrator > "N-Central is great from a standpoint of having one central location to remote support, update, and manage computers for your business and..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6795422) JD James D. CEO > "It needed a lot of work to set up the relevant monitors and checks for machines, not enough out of the box." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6789603) MS Mitranand S. CEO > "It’s flexible, powerful, and lets us manage our clients' environments with a lot of control. But more than the platform itself, the support..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6801082) MS Miranda S. IT Tech I > "Sometimes, N-Able had issues reporting the correct information or doesn't show a computer at all and I have to uninstall it and reinstall it" [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6824358) HN Heather N. VP of Operations > "Strong remote support tools for fast access and troubleshooting, comprehensive network & asset management, real-time alerts and proactive..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6780336) PT Parag T. Infrastructure Engineer > "Custom services monitoring sometimes goes stale and times out, and basic troubleshooting does not help." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6790914) PT Parag T. Infrastructure Engineer > "I like the core functionalities of Automation—using filters, rules, custom services, and custom properties is awesome." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6790914) JP Josh P. IT Technician > "endpoint agents stop working for no real reason, take control would also stop working and would need to constantly be fixed on devices." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6795441) KR Kevin R. Monitoring Systems Administrator > "N-Able has robust automation capabilities, flexible with custom services, and comprehensive service controls." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6805921) MN Mike N. Managing Director > "Furthermore, device detection seems limited, as it struggles to identify some of our hardware." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6795276) UI Unib I. Backup Operation Specialist > "The platform offers a comprehensive suite of tools that effectively support remote monitoring and management of IT infrastructure" [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6813284) AJ Andrew J. NOC Lead > "The downside is the flatform can be very slow and felt like we were fixing more then we were building out the solution." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6803799) RV Roger V. Support Partner > "It has the managed anti-virus that is quite effective (Bitdefender) and seems to work well rolling out Microsoft patches." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6791179) JG James G. Network Operations Engineer > "It was very confusing, had a lot of filters, based on rules, based on auto approve rules." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6805745) CM Chris M. cloud admin > "i like the ability to create filters and have them drill down and investigate aspects of my connected devices" [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6795230) GM Graham M. ICT Manager > "UI / Features have not evolved in the last 5 years. When E8 applied to devices, some functionality breaks" [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6808461) Paul C. Support Manager > "They're not just fixing critical bugs; they're actually implementing features and improvements that people in the community are asking for." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7068884) KH Kyle H. VP > "the fact that the probes and agent updates almost always fail on 1/2 the deployed clients. " [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6795454) Peter G. Service Delivery Manager > "A rock solid and dependable platform for the management of systems, a robust remote access system with is stable and secure" [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6801528) JD James D. CEO > "Patching was supposedly the strong point but the approval rules would take so long to update (we were told 24 hours by one engineer)." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6789603) KK Karanpal K. User Support Technician > "Moreover, it has proactive alerting and patch management tools help ensure efficient system managemnt." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6791034) AB Alex B. IT RMM Technician > "There is an integration module but it does not provide us with what we are looking for in overall management." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6789446) AP Anthony P. Senior network engineer > "Very good does what we need it to do as an msp we are able to setup our customers for success and offer them great value add tools." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6802908) MC Mark C. Director > "The lack of effective mobile device management - Remote control and Antivirus" [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6801609) ML Matthew L. VP of IT > "It worked very well for our environment, and we use other solar wind products in the enable platform like Cove back up as well." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6796573) ZH Zachary H. Systems Administrator > "Certain administrative tasks or simple reports are also non-existent and/or require manual work to produce." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6805816) Joshua J. Director of RMM Operations > "It's ability to handle 3rd party patches is significant for being a default feature set." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6827957) ZH Zachary H. Systems Administrator > "A product that requires the use of support for clarification on any technical issue is not a properly laid out product." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6805816) BM Brian M. Systems Engineer > "We use it regularly to support hundreds of endpoints, across a couple dozen corporate clients." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6789404) DB Daniel B. Account Executive > "We recently moved from on-prem to cloud hosted solution, which seems to have sped this up some, but still not the best." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6805809) MS Mitranand S. CEO > "It’s a solid platform that gives us the tools we need to effectively manage and support our clients." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6801082) Paul C. Support Manager > "You can get the numbers. But honestly, it feels a bit clunky." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___7068884) MC Matthew C. Systems Manager > "N Central does a good job of managing updates and pulls relevant data about each endpoint." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6789741) RG Randy G. Systems Administrator > "Additionally, the product is hard to navigate, and stuff that was setup in the past is hard to review/ refactor." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6796540) MB Matt B. Systems Admin > "Allows scripting, remote access and patching to make remote system management easy." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6795361) HN Heather N. VP of Operations > "MSP Manager software as not as robust as needed and I didn't like that an entire ticket could be deleted with no audit trail." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6780336) LC Lushin C. Senior Engineer > "The amount of features and how it easy it to perform large, complex tasks in the backend and manage patching." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6807586) DT Dinoop T. Project Manager > "At times bug fixing takes a lot of time and it's not ideal to keep waiting until a solution is in place" [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6802893) DD Derek D. vCIO > "It’s powerful and customizable automation, patching, and monitoring are all solid." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6802324) MP Michael P. Technical Manager > "Buying agents in blocks is not cost effective when there are agents not being used" [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6795865) MV Marcel V. Directeur > "The way we can monitor jobs is verry easy and the integration with Halo PSA is working." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6793636) MS Mitranand S. CEO > "It sometimes feels like minor bugs or feature requests take too long to get attention." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6801082) Kevin M. R. Senior IT Administrator > "From pushing out updates to installing programs via scripts, N-Able is able to do it all." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6795422) LK Latha K. NA > "IF we miss any of thing while creating a ticket, sometimes it can be complicated." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6789806) David H. Account Manager > "N central gives us the ability to remotely support our clients users. " [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6809957) ZC Zach C. It manager > "Integrations and scripting have a bit of a learning curve and are difficult to get the hang of." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6791391) DO Dean O. IT operations manager > "The user friendly interface and the quickness of initial response times when raising support cases via chat." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6807274) JP Josh P. IT Technician > "disappointing because as stated a lot of the features around the product are solid but the core experience has slowly been getting worse..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6795441) MN Mike N. Managing Director > "We appreciate the generous allowance of 5,000 free endpoints for auditing." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6795276) KH Kyle H. VP > "It can take months to fix all the broken agents/probe after an update. " [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6795454) JM Jim M. Vice president of Operations > "It is a good tool for me to share with my customer for co-managed solutions." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6804789) JP Josh P. IT Technician > "device status rarely seemed to accurately reflect the state of a device." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6795441) KR Kevin R. Monitoring Systems Administrator > "Overall, N-Able has been a fundamental tool that we use and heavily rely on for managing and supporting customer environments." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6805921) JS JB S. President > "It can be challenging to program custom scripts at times." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6795548) Joshua J. Director of RMM Operations > "They're a great partner. When they promise a feature they deliver it and they're hard at work building the most scalable traditional RMM..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6827957) AH Alex H. IT Tech > "nable take control not working, file retrieval does not work properly" [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6789780) PD Perry D. CTO > "The introduction of SentinelOne also means its easy for us to offer solid protection to client machines." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6809607) DS David S. President > "Additionally, working with N-Able is a miserable experience, whether it's on the sales, provisioning, customer service, or technical support..." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6801456) OS Oliver S. Systems Engineer > "We've also got it as a centralised stored for scheduled tasks, which works great too!" [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6809130) ZH Zachary H. Systems Administrator > "Finding where information or actions are is extremely difficult and certain names make no sense." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6805816) BC Blake C. Owner > "Being able to add in other services as/when needed adds value to the overall service as well." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6802529) HA Hans A. CTO > "They also don't let you have access the Linux that runs N-central." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6790346) JM Joseph M. Account Manager > "The workstation protection is exactly what's needed to make our technicians job a little easier." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6789659) RL Rodger L. District Manager > "Some of the integrations feel clunky. But we do have some older legacy services." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6789781) MC Matthew C. Systems Manager > "SentinelOne integration is a breeze to setup and deploy to endpoints as well." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6789741) HA Hans A. CTO > "All cloud based software already have this downside since the employees most likely have access to their own product." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6790346) DL Darius L. Director of Operations > "It has given us a lot of control and additional functions which we did not have before." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6790940) JC Joe C. Technical Manager > "Its very large - hard to know where to go for all the different features and elements when first stating off." [See full review](https://www.capterra.com/p/13803/N-central/#Capterra___6790496) [View Reviews](https://www.capterra.com/p/13803/N-central/reviews/) ## User interface 4.55 (446) 4.12 (195) ### Features Atera 36/44 - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - Anti Virus - API - Audit Trail - Backup and Recovery - Billing & Invoicing - Build Automation - Compliance Management - Configuration Management - Contract/License Management - CRM - Customizable Reports - Dashboard - Endpoint Protection - Event Logs - Generative AI - Help Desk Management - Inventory Management - Issue Management - IT Asset Tracking - Maintenance Scheduling - Mobile Device Management - Network Monitoring - Patch Management - Performance Metrics - Policy Management - Real-Time Analytics - Real-Time Reporting - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Scheduling - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Support Ticket Management - Task Management - Third-Party Integrations - Vendor Management - Workflow Management [See all features](https://www.capterra.com/p/144309/Atera/#features) N-central Top features 40/44 - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - Anti Virus - API - Audit Trail - Backup and Recovery - Billing & Invoicing - Build Automation - Compliance Management - Configuration Management - Contract/License Management - CRM - Customizable Reports - Dashboard - Endpoint Protection - Event Logs - Generative AI - Help Desk Management - Inventory Management - Issue Management - IT Asset Tracking - Maintenance Scheduling - Mobile Device Management - Network Monitoring - Patch Management - Performance Metrics - Policy Management - Real-Time Analytics - Real-Time Reporting - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Scheduling - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Support Ticket Management - Task Management - Third-Party Integrations - Vendor Management - Workflow Management [See all features](https://www.capterra.com/p/13803/N-central/#features) ### Recognition No recognitions have been awarded to Atera No recognitions have been awarded to N-central ### Deployment & support Atera Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos N-central Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Atera - By Atera - Located in Israel - Founded in 2011 N-central - By N-able - Located in United States - Founded in ## 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