--- title: "Compare Confluence vs Document360 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Document360 and Confluence based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/136446-177031/Confluence-vs-Document360" page_type: "comparison" language: "en" --- # Document360 vs Confluence Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Document360Confluence2/4 selected [Document360](https://www.capterra.com/p/177031/Document360/)[4.7 (292)](https://www.capterra.com/p/177031/Document360/reviews/) [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.5 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/) [## Document360](https://www.capterra.com/p/177031/Document360/)[4.7 (292)](https://www.capterra.com/p/177031/Document360/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.7 Customer Service 4.8 Reviews Sentiment Based on [292 reviews](#user-reviews) Positive 285 Neutral 5 Negative 2 [## Confluence](https://www.capterra.com/p/136446/Confluence/)[4.5 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/) Starting Price $5.42/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.3 Customer Service 4.3 Reviews Sentiment Based on [3,720 reviews](#user-reviews) Positive 3,441 Neutral 245 Negative 34 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,634 reviews from knowledge base software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit High performer Feature ratings Knowledge Management 4.7 Content Library 4.5 Full Text Search 4.5 Document Storage 4.6 Knowledge Base Management 4.8 75%Fit Missing features Feature ratings Knowledge Management 4.6 Content Library NA Full Text Search 4.3 Document Storage 4.5 Knowledge Base Management 4.6 User satisfaction User satisfaction 4.7 User reviews[292](https://www.capterra.com/p/177031/Document360/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.5 Customer support 4.8 User satisfaction 4.5 User reviews[3,720](https://www.capterra.com/p/136446/Confluence/reviews/) Ease of use 4.3 Functionality 4.4 Value for money 4.3 Customer support 4.3 Price starts from Price starts from \-- - Free version - Free trial Price starts from $5.42Per User, Per Month - Free version - Free trial Best for Best for Businesses of all sizes across SaaS, IT consulting, financial services, manufacturing, healthcare, and customer support industries. Best for Confluence is used by project managers, software developers, IT professionals, product managers, marketers, sales teams, HR departments, finance teams, and remote workers. ## User reviews Pros & cons SP Sumukh P. Assistant Manager > "Its powerful search, category management, version control, and analytics features help maintain documentation efficiently while improving the..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7146762) VS Vignesh S. Sr Manager > "One challenge is the lack of consolidated analytics across workspaces, as reporting is currently available only at the individual workspace level,..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7156193) VS Vignesh S. Sr Manager > "We’ve been using Document360 as our knowledge base and documentation platform, and it has significantly improved how we manage and deliver product..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7156193) VS Vignesh S. Sr Manager > "Additionally, MCOP integration for analytics data is not yet available, limiting deeper reporting capabilities." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7156193) VR Verified Reviewer Technical Writer > "In summary, Document360 is effective for structured documentation and day-to-day content management, with some limitations when it comes to..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7138973) SP Sumukh P. Assistant Manager > "At times, the editor can also feel slightly laggy or fiddly when working with complex tables or large documentation projects." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7146762) VR Verified Reviewer Senior Content Specialist > "The tools provided by Document360, such as bulk management of articles and built-in AI tools, help us scale our operations and get rid of repetitive..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7016549) MS MOHAMED S. Data Analyst > "Additionally, the platform lacks robust mobile optimization, which impacts accessibility for team members who need to quickly access information on..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7060473) VR Verified Reviewer Technical Writer > "It supports clear organization of content through categories and articles, which helps maintain consistency as documentation grows." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7138973) PK Punit K. Technical Content Writer > "I didn’t like that sometimes the interface feels a bit complicated at first, and it can take time to learn all the features." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7022858) VR Verified Reviewer Technical Writer > "They allow you to track changes, restore previous versions, and work confidently without worrying about losing content." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7138973) LB Lorren B. Product Manager > "Certain layouts don’t always carry over as expected, which means extra cleanup work. While not a dealbreaker, it can slow down the documentation..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883239) VR Verified Reviewer Technical Writer > "The editor strikes a good balance between simplicity and control—you can create well-formatted technical content quickly without needing heavy..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7138973) SB Sofi B. Technical writer > "I need to then copy and paste line by line, which is also pretty hideous to insert it inside the callout." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883184) MS MOHAMED S. Data Analyst > "The ability to create customizable workflows helps us streamline the review process with Subject Matter Experts (SMEs)." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7060473) JC Jordan C. Education Coordinator > "This can slow progress on articles or create design issues when it comes to an article's layout." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6570601) VR Verified Reviewer Technical Writer > "What stands out most about Document360 is how well it supports structured, scalable documentation without adding unnecessary complexity." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7138973) LB Lorren B. Product Manager > "The formatting options can be inconsistent at times, especially when importing or editing longer documents." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883239) NG Naman G. Principal Product Manager > "It’s been a reliable knowledge management platform for scaling technical documentation, balancing ease of use with advanced collaboration features...." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6885105) KN Kevin N. Software Engineer > "Reviewing, assignment and publish process was not that intuitive." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7015929) CS Cookie S. Technical Writer > "The platform’s rich analytics provide valuable insights into user behavior, helping us understand what information our users are searching for and..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6503753) PP Prakruti P. Product Documentation Lead > "The costing and pricing structure is revised too frequently." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7031473) SC Shaunna C. Creative Comms and Knowledge Base Admin > "Page Creation & management, ease of use for non-HTML editors, flexibility & customization, pricing is fair, customer support was great, and simple..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883312) VR Verified Reviewer Support Enablement Manager > "Some of the templates feel a little basic, and advanced features take a bit of time to figure out." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883242) LB Lorren B. Product Manager > "Doc360 is a solid documentation platform with a clean interface and powerful search capabilities that make it easy for teams to find and manage..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883239) Brianne B. Technical Writer > "Our main pain points with our previous documentation method, docs as code, were the lack of authoring features, the time spent on maintaining the..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6283297) Atul B. Documentation Writer Sr. > "Also, it has a self-sign facility which helps our end users sign up and easily we can map their domains to specific parts of the documentation..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6849769) BS Britnie S. Operations manager > "Also, can't copy and paste the formatting from other software/ text." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883283) VR Verified Reviewer Documentation Manager > "Outstanding customer support, quick and straightforward setup, clean and intuitive interface, and robust built-in analytics make it easy to manage..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6819764) VR Verified Reviewer Support Enablement Manager > "I’ve also run into the occasional bug or slow load when working with big docs." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883242) VR Verified Reviewer Technical Director > "It offers wide range of features including version control and collaborative editing which enhance our documentation process." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6502810) CI Clio I. Marketing > "can be a little user unfriendly when setting up so training is required if you want to set up your portal correctly" [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6817487) RAJARAMAN R. Technical Writer > "The Version history, draft/publish states, and contributor roles help keep the workflow clean when multiple writers are working in the same space." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6871238) AY Assya Y. Senior Product Content Writer > "I've had instances where there was a system update I was not aware of, and it screwed up my site." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7005420) VS Vignesh S. Sr Manager > "Overall, Document360 has been a reliable platform for creating and maintaining a modern, professional knowledge base." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7156193) ZG Zoe G. Lead Product Writer > "Sometimes my questions took a while to get a response." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7017812) RP Rohit P. Associate Product Management > "It has streamlined our documentation process, improved collaboration across the team, and made it much easier for users to access the right..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6884733) LH Lara H. Business Development > "Everything is divided only by categories and articles, which makes navigation cumbersome." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6885701) AP Alison P. Head of Delivery Methodology > "It has helped our team with defining processes for the business and being able to refer back to them when people are stuck." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7016086) VR Verified Reviewer Knowledge Manager > "Some features that our organization needs are not available." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883263) NG Naman G. Principal Product Manager > "Page creation, categorization, and version control make it easy for multiple PMs and engineers to collaborate on documentation without stepping on..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6885105) Michael F. Standards and Compliance Lead > "The only minor downside I've encountered is the occasional slow loading time for very large documents. While this isn't a frequent issue, it can be..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6420004) LB Lorren B. Product Manager > "The collaboration features are intuitive, and the ability to version and categorize documents has been a big help in keeping our knowledge base..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883239) BS Britnie S. Operations manager > "The page formatting takes forever." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883283) PK Punit K. Technical Content Writer > "It helps me create and share information easily, keeps everything organized, and makes finding things quick." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7022858) VR Verified Reviewer Knowledge Manager > "A bit buggy sometimes." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883263) PP Prakruti P. Product Documentation Lead > "I appreciate the ability to make documentation privately enabled or publicly accessible, giving us flexibility and control." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7031473) CS Christopher S. Business Operations Analyst > "Adjusting these requires specific custom coding.-Changes to the custom code don't automatically save and require you to manually do it each..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4993595) VR Verified Reviewer Technical Writer > "Overall, the experience with Document360 has been positive, especially for building and managing a structured knowledge base from scratch." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7138973) Elliot N. Technical Author > "The Broken link analyser never updated meaning fixed links were still recorded as broken." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6109281) RR Rachael R. Content Designer > "I also like that I have the option to edit the code of an article if I can't achieve what I want to using the normal editor." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6630834) DP Danyel P. Director Customer Operations > "The editing features are not always user friendly." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883376) KN Kevin N. Software Engineer > "The rendered layout for the docs and interaction with pictures seem to be pretty smooth." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7015929) CY Callum Y. Customer Success Manager > "The text editor isn't the most intuitive to use and lacks features compared to competitors in the market." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6012315) PP Prakruti P. Product Documentation Lead > "Overall it meets our needs with features like versioning, category management, AI assistance." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7031473) VR Verified Reviewer Product Specialist > "Our IT department had a lot of questions about security of the data, it was challenging to get all of the required answers" [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6119586) RN Ricardo N. IT Specialist > "Document360 offers an excellent platform for managing and publishing a knowledge base." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7039026) VR Verified Reviewer Help Center Generalist > "Not sure how it can be scaled; the overall page load speed and admin panel load speed is slow on older devices; poor main page configuration..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4617527) VR Verified Reviewer Procurement Analyst > "Document360 is a comprehensive and flexible knowledge base platform known for its intuitive interface and robust feature set." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6499845) ED Emma D. People and Engagement Support Officer > "The search system is not the best, doesn't always pick up what I need." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6214046) RAJARAMAN R. Technical Writer > "I like most about Document360 is how well it balances structured content management with a clean, distraction-free editing experience." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6871238) ZC Zea C. SEO senior writer > "For example, changing the folders icons is difficult because it does not always work, and you need to refresh, delete cookies and cache or just wait." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4284666) VR Verified Reviewer Technical Director > "Document360 integrates well with our existing tools streamlining our workflows and enhancing productivity." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6502810) YB Yevstakhii B. Teacher > "For example, I have felt restricted by the limited design options available on the platform, particularly in terms of image placement and article..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4781833) TT Tory T. Physician > "So, it is more efficient, highly effective, but still allows you to put your own touch and spin on things to allow your work to reflect you." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6824734) ES Emmalee S. Director of Operations > "Sometimes the editing workflows are not always easy to work and navigating and organizing articles versus categories versus folders in the..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___3852388) SH Sam H. Marketing Communications Manager > "Customer services and support are very good - page creation and formatting can be difficult but overall I would recommend the product as a potential..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6884809) HP Hari P. Legal Executive > "Session expiry which happens often is what i found to be a drawback of this application. And some other complications in content editing." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4527891) VR Verified Reviewer Technical Director > "The ability to customize the knowledge base to fit our brands and needs is a significant advantage." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6502810) AC Abigail C. Technical Writer > "For example, we have found we cannot track all the events we would like via Document360's Google Analytics integration." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4979087) Sabitha A. Business Presentation Specialist > "Document360 centralized it, helping us build a single source of truth." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7062131) BF Bryn F. Scientific and Technical Writer > "It's a powerful system, but it doesn't seem to be possible to create internal knowledge bases alongside client-facing knowledge bases." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4361085) BrB Björn B. Lead Technical Writer > "It’s user-friendly, reliable, and has made managing our documentation much simpler, both for our documentation team and our readers." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6842317) JK Jessika K. Senior Technical Writer > "I'd like to note that this bug is inconsistent. Whenever I run into a bug, I email the support team and receive an immediate response (within an..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___3906090) AT Agnesa T. Team lead > "we started with transferring existing manuals on pdf and word, after our company succeed with knowledge base start." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7003850) Michael C. CTSO > "Pricing seems a little more expensive compared to other alternatives we've looked at." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6185133) AM Anna M. Technical Content Developer > "A multitude of features is offered for the Knowledge Base, including many organizational options, a great localization functionality, article..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6393957) YB Yevstakhii B. Teacher > "Limited integrations: I have noticed that Document360's integrations with other tools and platforms can be limited." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4781833) Sabitha A. Business Presentation Specialist > "Document360 strikes a perfect balance between simplicity and enterprise-grade features." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7062131) YB Yevstakhii B. Teacher > "This can be particularly challenging for organizations that are new to creating a knowledge base and may not have the resources to dedicate to..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4781833) JC Jordan C. Education Coordinator > "The system is very intuitive for our readers and is one of our top priorities as an organization." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6570601) AC Abigail C. Technical Writer > "For example, we have found we cannot track all the events we would like via Document360's Google Analytics integration." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4979087) Brianne B. Technical Writer > "I love how easy and intuitive the interface is to use." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6283297) PK Punit K. Technical Content Writer > "I didn’t like that sometimes the interface feels a bit complicated at first, and it can take time to learn all the features." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7022858) VR Verified Reviewer Technical Director > "Document360 integrates well with our existing tools streamlining our workflows and enhancing productivity." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6502810) Brianne B. Technical Writer > "Our main pain points with our previous documentation method, docs as code, were the lack of authoring features, the time spent on maintaining the..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6283297) AK Adam K. Technical Writer > "Has a lot of functionality to develop your sites." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6825449) ZG Zoe G. Lead Product Writer > "Sometimes my questions took a while to get a response." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7017812) BS Britnie S. Operations manager > "Direct integration into our software is also nice" [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883283) SC Sharyl C. Release Manager > "Many of us are self starters who don't like to reach out to support." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4633198) BS Britnie S. Operations manager > "The integration with our software is nice as well." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883283) NM Neil M. Business Architect > "In particular, it is not possible to reply to or resolve individual comments." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___3580248) [View Reviews](https://www.capterra.com/p/177031/Document360/reviews/) Hadi B. Product Coordinator > "In addition, Confluence has great collaboration features, such as inline comments, version history, and page permissions; therefore, teams can collaborate..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136866) Enguerran M. Fullstack web developer > "The page editor software becomes difficult to use when users try to create complex page designs that include multiple levels of table structures which..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136596) LH Leslie H. Founder > "It gives you a bunch of useful tools like templates, page history, comments, mentions, permissions, and real-time collaboration, so it works well for..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7203105) RV Rakhi V. QA Lead > "Page management also becomes harder to maintain over time as spaces grow, and without strict team discipline around naming and organization, things can..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7134416) Denis M. Recruiter > "It’s an powerful tool for team collaboration, and once you start plugging in AI tools to create custom workflows, it gets even better. But I have to take..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7140518) Enguerran M. Fullstack web developer > "The search functionality operates with two main drawbacks because users must already know the exact page title to complete their searches." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136596) Craig M. It infrastructure engineer > "It made collaboration easy by allowing teams to create, share, and update information in real time, ensuring everyone had access to the latest..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7170717) EA Estrella A. Software Engineer > "The built-in search algorithm can be deeply frustrating; it frequently surfaces old, archived pages instead of the latest documentation." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7182465) TD Tom D. Support Executive > "It makes it much easier to keep documentation, project work, and service-related information connected in one place, which helps reduce duplication and..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7175041) OM Oliver M. Cloud Architect > "Way too much configuration options contradicting the agile YAGNI philosophie and the end of life support for onPremise installations" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7161806) EA Estrella A. Software Engineer > "It doesn't have a direct team chat or messaging layout, but for organizing heavy engineering documentation and basic task tracking, it provides solid..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7182465) VR Verified Reviewer Software Engineer > "There are some downsides, such as occasional performance hiccups and small usability issues when working with large amounts of content." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) MT Maisie T. Director of Engineering > "Its intuitive interface makes it easy to create and organize project documentation, and I appreciate its integration with other Atlassian products for a..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7179815) KS Kaynan S. Senior Software Engineer > "The editor can feel a bit slow when working with large pages that contain many embedded elements." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136936) NP Neha P. Incident Manager > "In well-organized environments, it works exceptionally well, but in larger or poorly managed spaces, it can become cluttered and harder to navigate...." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7142868) LH Leslie H. Founder > "However, when you run into more complex permission, technical, or billing issues, it can take a while to get things sorted out." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7203105) VR Verified Reviewer Software Engineer > "You can easily preview documents like PDFs, Word files, and spreadsheets directly inside Confluence without needing to download them, which is convenient..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) PV Prachi V. Frontend Developer > "Confluence can feel slow and cluttered, especially when working with large spaces or a lot of pages." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7122355) Saidi B. product designer > "It’s very useful for keeping everything in one place project notes, requirements, meeting summaries so the whole team can access and update information..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7126001) Fatemeh E. Data Analyst > "I didn’t like that the interface can feel confusing, and finding older pages or specific information isn't always as easy as it could be." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7178995) SM SAJJAD M. Logistics Manager > "The platform makes file sharing incredibly easy across different teams, and the core features—especially the new AI capabilities—greatly reduce the..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156450) LD Leo D. Embedded software test engineer > "Customer support is there, technically, but mostly you’ll find yourself Googling your own problems and landing on a forum post from 2016 with no answers." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7125994) AR Anitha R. Senior Technical Specialist > "I particularly appreciate the ability to create standardised page templates, as this helps maintain consistency across procedures, meeting notes and..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7092906) VR Verified Reviewer Software Engineer > "Finding specific information isn’t always as easy as it should be, and the search doesn’t always give the most relevant results." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) Jiahao H. Deployment Strategist > "The collaborative editing features, version history, and commenting tools support real-time teamwork, while integrations with tools like Jira help keep..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7073220) Kiran R. Senior Product Consultant > "It is noticeable that sometimes, when we are updated a large document with more text, the online version becomes slow." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7080775) Gunther C. Software Engineer > "It meets the needs of nearly any document writing use case and if future upgrades continue to bring additional integrations with other services I think it..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7131409) JJH J.J. H. Revenue Enablement > "The interface can feel clunky and outdated at times, and the search function often fails to pull up relevant content, which can be frustrating when..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6514528) KA Khyan A. Senior Business Development Representative > "Confluence is a really solid platform for documenting processes, sharing knowledge, and keeping internal information centralised across teams." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156050) AM Antoine M. Marketing advisor > "If governance is weak, spaces can become messy after some time." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7143139) SM SAJJAD M. Logistics Manager > "The integrated Atlassian Intelligence (AI) features are an absolute game-changer, especially for handling business SOPs." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156450) SM Sampad M. Software developer > "Editing complex documents is slow when they contain many diagrams and tables." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7055755) Kregg G. Agile Team Lead > "Confluence offers excellent value for the money for product development, test, and release teams, and for clients/customers/end users requiring..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7063165) KB Katie B. BA > "Cons of confluence are , I have found it quite a learning curve and quite hard to work out how to update confluence." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7146219) VR Verified Reviewer Software Engineer > "You can attach files directly to pages and keep everything connected to the relevant context, which makes collaboration easier." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) AD Annie D. HR Assistant > "The functionality is quite limited in terms of creating content and its not very instinctive to use e.g. takes forever to work out where to add a column..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6494929) VR Verified Reviewer Software Engineer > "From a value-for-money perspective, it’s quite solid if your team already uses the Atlassian ecosystem, since it reduces the need for multiple tools." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) Gunther C. Software Engineer > "Confluence has historically not had the greatest search functionality in my experience." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7131409) KB Katie B. BA > "Confleunce is a great tool to store all information and documents on the one site , it is like a library for products /projects. " [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7146219) SJ Sam J. Office Administrator > "The only thing I will say is that since this software is not as big as other major websites and information sources, it can have a lack of information, as..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6551762) KA Khyan A. Senior Business Development Representative > "I can’t comment too heavily on customer support or commercial value as I wasn’t involved in those areas directly, but from an end-user perspective it was..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156050) UC Urgan C. Associate > "However, its search functionality can be hit-or-miss, and finding specific content can be cumbersome in larger spac" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6524068) KB Katie B. BA > "It also allows you to link to your Jira page which helps keep everything in the one place" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7146219) AM Alex M. Sales Operations Manager > "The search function is poor, there is no AI to help guide your choices and people find it hard to navigate and understand where to find the content." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6712705) Basel E. IT Operations Specialist > "It is a strong platform for internal documentation, file sharing, project collaboration, and knowledge management." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7143526) MA Mesut A. HR Analyst > "Exporting a complex page as a PDF results in messy formatting, so I have to fix it manually before sharing." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6830753) VR Verified Reviewer Software Engineer > "Customer support is generally helpful, and there’s also a strong documentation base and community forums where you can quickly find answers to common..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) VK Vatsal K. Software Engineer Intern > "The editor in Confluence has a lot of formatting issues and limited designing elements and is very restricting at times." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6786732) LD Leo D. Embedded software test engineer > "For storing knowledge, collaborating on documentation, and keeping long-term records, it’s extremely useful." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7125994) MH Michael H. Tech Coordinator > "The one problem I faced is when multiple people edit the same page and you get overwhelmed by notifications." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6825126) Hadi B. Product Coordinator > "Its page editor is very easy to use, and it’s very simple to create structured knowledge bases due to its ability to embed Jira issues, diagrams, tables,..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136866) VR Verified Reviewer Content writer > "There are some limitations when setting page permissions. If you are familiar with server permissions, Confluence is not as flexible and easy." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6529070) MT Maisie T. Director of Engineering > "The page structure and ability to link between documents makes finding information pretty straightforward." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7179815) VN Vignesh N. Executive Architect > "Sometimes in confluence page expiration and trying to create child pages and linking them to parent confluence page is not much friendly ." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6658238) Basel E. IT Operations Specialist > "I like that pages can be organized into spaces, linked together, searched easily, and updated collaboratively." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7143526) CH Carnell H. Owner > "Editor can be sluggish at times especially with many macros." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7100196) RV Rakhi V. QA Lead > "Confluence is a solid documentation and knowledge management tool that works best when the team is disciplined about how they use it." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7134416) FY Faye Y. Software Developer > "it's difficult to request permission for specific files or pages. If access hasn’t been granted upfront, there's no clear or quick way to request it." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6829749) EW Emilia W. Network Support Coordinator > "Confluence has been a valuable tool for documenting network infrastructure, support procedures, and internal IT knowledge." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7189414) Parth S. QA Engineer > "Sometimes page formatting is difficult especially when you have diagrams which needs to be included in the middle of text" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6829808) SV Shameek V. Product Lead > "I appreciate how it integrates seamlessly with Jira, making it easier to keep requirements, timelines, and updates in one place. While it’s a powerful..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6768304) PS Paul S. Software Engineer > "Sometimes there are issues with complex search, which could be improved." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7075677) AQ Antoine Q. Project Manager Testing > "This is a really powerful tool for taking notes, sharing datas, creating whiteboards, having box of ideas, create WBS, tracking your actions etc." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6684551) AE Ahmed E. Manager > "It became slower at the most active times editing a mass page with tables embedded took several seconds." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6857068) HK Heather K. Technical Learning Partner > "We use it like an intranet to house policies, updates, documents and calendars in one central spot and it has worked really well in helping employees find..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6553094) GY Gerald Y. IT Consultant > "Some small stuff like editing can feel a bit clunky, and sometimes you’re not sure where something was saved, but nothing too frustrating." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6813871) NP Neha P. Incident Manager > "It makes documenting processes, sharing knowledge, and collaborating with team members very seamless." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7142868) VR Verified Reviewer Account Executive > "The biggest limitation tends to be how consistently teams keep information up to date." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7071066) VR Verified Reviewer Software Engineer > "In general, it still provides good value and works well as a documentation hub, especially for teams already using other Atlassian tools." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) TK Tamara K. QA Software Analyst > "Search indexing can lag, making it harder to find newly added content immediately." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6839184) NW Nolan W. Head of Sales > "It did make for an easy collaborative environment for our initial attempt at Onboarding Workflow, and allowed for an easy organization of materials,..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6811254) JV Jesus V. Server Administrator > "Sometimes the menus are difficult to navigate if the project in confluence is not configured correctly." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6555007) PV Prachi V. Frontend Developer > "It’s a reliable tool for creating, managing, and sharing documentation within a team." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7122355) VR Verified Reviewer SWE > "Additionally, issues with managing permissions and integrating with existing business processes can be a source of frustration." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6789928) PT Petru T. Developer > "It has been reliable and effective for keeping information centralized and accessible across teams, making collaboration much easier." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7161128) JJ Jobin J. Senior Platform Engineer > "The interface can feel a bit complex at first." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7064175) VK Vatsal K. Software Engineer Intern > "The best part about confluence is that you can arrange and very properly organize documentation for your software making it easy for developers and users..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6786732) SA Saheed A. Developer > "Also, its generated PDF are somewhat not of good quality." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7029418) MF Mark F. Content Designer > "Confluence made the recording of our UX delivery from Discovery to Beta really easy, so that people joining the project, stakeholders or future teams..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6571821) SS Subhobrata S. Head - digital wallet and gift cards > "Trying to link multiple pages / tracks can be a little messy." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6790385) Cem K. Software Engineer in Test > "The interface is not half bad in general." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6663138) JJ Jobin J. Senior Platform Engineer > "The interface can feel a bit complex at first." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7064175) MA Mahatma A. Director of Marketing > "It is an easy to use digital workspace that makes work smooth for us." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6868198) AR Arka R. Associate Scientist > "The layout and interface can be confusing at first." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6651372) JS Joe S. CEO > "Confluence is like merging word, excel, and photopshop into an interface that is designed just for software development," [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___4511990) Md A. Senior Technical Advisor > "Interface is complicated for new techie and some features are overwhelming." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6037466) JJ Joyce J. News Correspondent > "Confluence is easy to use and has a user-friendly interface." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6602566) SM Szabolcs M. Customer service specialist > "Sometimes it could be messy the interface" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___5037569) PS Purna S. Mobile Application Developer > "It also has a good integration with another great tool, Jira, which makes project discussions easier." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6581350) AB Anthonie B. Head of Architecture > "The interoperability with external plugins is sometimes lacking." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6629322) VR Verified Reviewer Data Scientist > "The Jira integration is especially helpful for tying everything together, and the overall structure makes it easy to stay organized." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6869417) VR Verified Reviewer Vice president > "They make it hard to remove and replace plugins." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6496606) JS James S. support engineer > "we have also been able to use confluence to drive content on hosted web sites driven from confluence spaces with the help of plugins" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6199393) RL Richard L. Senior Developer > "authentication is something difficult to get with other system integration" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6506399) JM Jennifer M. Sr. Manager > "The integrations with some other platforms we use is helpful as well and easily allows us to pull in things from other places." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6001605) JS James S. support engineer > "great go do business tool and used industry wide, has issues such as very slow support and lack of features which can be expanded with costly plugins" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6199393) Beth A. Copywriter > "It's so easy to find your way around Conference and get hold of what you're looking for." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7022465) MK Mariana K. QA Engineer > "It’s sometimes hard to find exactly what I need." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6580744) JC Jessica C. billing specialist > "I use this for work and it does help my daily work easier." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6505979) AH Abdulbasit H. Electronic Engineer > "I guess that can’t be helped since all good things don’t come easy, doesn’t mean I have to like it though :)" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___4937897) Lisa K. Senior Operations Manager > "Less work makes working smarter not harder." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7001683) VR Verified Reviewer Director > "It can get a little complicated to use." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___4826782) VR Verified Reviewer Administrative Director > "it is very easy to use and great value for money. " [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7086229) Costea D. Proposal Manager > "I cannot say it is user friendly." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___3841654) KA Khyan A. Senior Business Development Representative > "I can’t comment too heavily on customer support or commercial value as I wasn’t involved in those areas directly, but from an end-user perspective it was..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156050) LD Leo D. Embedded software test engineer > "Customer support is there, technically, but mostly you’ll find yourself Googling your own problems and landing on a forum post from 2016 with no answers." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7125994) VR Verified Reviewer Software Engineer > "Customer support is generally helpful, and there’s also a strong documentation base and community forums where you can quickly find answers to common..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) Kedar Mendhurwar C. Sr. IT Security Architect > "The customer support is not the best as Atlassian reliés more on the community support." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___2488986) [View Reviews](https://www.capterra.com/p/136446/Confluence/reviews/) ## User interface 4.66 (292) [Confluence](https://www.capterra.com/p/136446/Confluence/) 4.48 (3,720) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Document360 Top features 27/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - Advanced Search - AI Copilot - Alerts/Notifications - API - Browser Extension - Calendar Management - Catalog Management - Chatbot - Collaboration Tools - Commenting/Notes - Communication Management - Content Editor - Content Library - Content Management - Content Publishing Options - Customizable Branding - Customizable Fields - Customizable Reports - Customizable Templates - Dashboard - Data Import/Export - Decision Trees - Discussions/Forums - Document Classification - Document Management - Document Storage - Drag & Drop - Drag & Drop Editor - Duplicate Detection - Email Alerts - Feedback Management - Full Text Search - Generative AI - In-Content Feedback - Knowledge Base Management - Knowledge Integrations - Knowledge Management - Knowledge Sharing - Live Chat - Mobile Alerts - Mobile Interface - Multi-Language - Natural Language Interaction - Online Forums - Organization - Page Analytics - Permissions [See all features](https://www.capterra.com/p/177031/Document360/#features) Confluence 23/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - Advanced Search - AI Copilot - Alerts/Notifications - API - Browser Extension - Calendar Management - Catalog Management - Chatbot - Collaboration Tools - Commenting/Notes - Communication Management - Content Editor - Content Library - Content Management - Content Publishing Options - Customizable Branding - Customizable Fields - Customizable Reports - Customizable Templates - Dashboard - Data Import/Export - Decision Trees - Discussions/Forums - Document Classification - Document Management - Document Storage - Drag & Drop - Drag & Drop Editor - Duplicate Detection - Email Alerts - Feedback Management - Full Text Search - Generative AI - In-Content Feedback - Knowledge Base Management - Knowledge Integrations - Knowledge Management - Knowledge Sharing - Live Chat - Mobile Alerts - Mobile Interface - Multi-Language - Natural Language Interaction - Online Forums - Organization - Page Analytics - Permissions [See all features](https://www.capterra.com/p/136446/Confluence/#features) ### Recognition Document360 is recognized as a top-rated tool in 4 Capterra Shortlist reports Confluence is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support Document360 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Confluence Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Document360 - By Kovai Limited - Located in United States - Founded in 2017 Confluence - By Atlassian - Located in United States - Founded in 2013 ## Popular Comparisons [Document360](https://www.capterra.com/p/177031/Document360/)[4.66 (292)](https://www.capterra.com/p/177031/Document360/reviews/) vs [Guru](https://www.capterra.com/p/224830/Guru/)[4.85 (640)](https://www.capterra.com/p/224830/Guru/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.8 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/177031-224830/Document360-vs-Guru) [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/) vs [Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,619)](https://www.capterra.com/p/161425/Drive/reviews/) $5.42/month Price $7/month 4.4 Features 4.6 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/136446-161425/Confluence-vs-Drive) [Document360](https://www.capterra.com/p/177031/Document360/)[4.66 (292)](https://www.capterra.com/p/177031/Document360/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,314)](https://www.capterra.com/p/153140/Connecteam/reviews/) Contact vendor for pricing Price $29/month 4.5 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-177031/Connecteam-vs-Document360) [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,708)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $5.42/month Price $7/month 4.4 Features 4.6 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/136446-247901/Confluence-vs-Google-Workspace) [Document360](https://www.capterra.com/p/177031/Document360/)[4.66 (292)](https://www.capterra.com/p/177031/Document360/reviews/) vs [Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.55 (798)](https://www.capterra.com/p/132997/Freshservice/reviews/) Contact vendor for pricing Price $19/month 4.5 Features 4.3 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/132997-177031/Freshservice-vs-Document360) [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/) vs [OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,871)](https://www.capterra.com/p/161304/OneDrive/reviews/) $5.42/month Price $1.99/month 4.4 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/136446-161304/Confluence-vs-OneDrive) [Document360](https://www.capterra.com/p/177031/Document360/)[4.66 (292)](https://www.capterra.com/p/177031/Document360/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,808)](https://www.capterra.com/p/61368/Salesforce/reviews/) Contact vendor for pricing Price $25/month 4.5 Features 4.4 4.7 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-177031/Salesforce-vs-Document360) [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/) vs [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,163)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) $5.42/month Price $6/month 4.4 Features 4.6 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/136446-227157/Confluence-vs-Microsoft-365) [Document360](https://www.capterra.com/p/177031/Document360/)[4.66 (292)](https://www.capterra.com/p/177031/Document360/reviews/) vs [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[4.41 (4,092)](https://www.capterra.com/p/164283/Zendesk/reviews/) Contact vendor for pricing Price $115/month 4.5 Features 4.4 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/164283-177031/Zendesk-vs-Document360) [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/) vs [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.36 (5,469)](https://www.capterra.com/p/1167/SharePoint/reviews/) $5.42/month Price $5/month 4.4 Features 4.3 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/1167-136446/SharePoint-vs-Confluence) [Document360](https://www.capterra.com/p/177031/Document360/)[4.66 (292)](https://www.capterra.com/p/177031/Document360/reviews/) vs [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.67 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Contact vendor for pricing Price $15/month 4.5 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102188-177031/LiveAgent-vs-Document360) [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/) vs [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,114)](https://www.capterra.com/p/147657/monday-com/reviews/) $5.42/month Price $9/month 4.4 Features 4.5 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/136446-147657/Confluence-vs-monday-com)