--- title: "Compare Confluence vs Document360 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Document360 and Confluence based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/136446-177031/Confluence-vs-Document360" page_type: "comparison" language: "en" publication_date: "2026-10-19" --- # Document360 vs Confluence Features and Cost Comparison Last updated October 19th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Document360Confluence2/4 selected [Document360](https://www.capterra.com/p/177031/Document360/)[4.7 (292)](https://www.capterra.com/p/177031/Document360/reviews/) [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.5 (3,726)](https://www.capterra.com/p/136446/Confluence/reviews/) [## Document360](https://www.capterra.com/p/177031/Document360/)[4.7 (292)](https://www.capterra.com/p/177031/Document360/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.7 Customer Service 4.8 Reviews Sentiment Based on [292 reviews](#user-reviews) Positive 285 Neutral 5 Negative 2 [## Confluence](https://www.capterra.com/p/136446/Confluence/)[4.5 (3,726)](https://www.capterra.com/p/136446/Confluence/reviews/) Starting Price $5.42/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.3 Customer Service 4.3 Reviews Sentiment Based on [3,726 reviews](#user-reviews) Positive 3,446 Neutral 246 Negative 34 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,614 reviews from knowledge base software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit High performer Feature ratings Knowledge Management 4.7 Content Library 4.5 Full Text Search 4.5 Document Storage 4.6 Knowledge Base Management 4.8 75%Fit Missing features Feature ratings Knowledge Management 4.6 Content Library NA Full Text Search 4.3 Document Storage 4.5 Knowledge Base Management 4.6 User satisfaction User satisfaction 4.7 User reviews[292](https://www.capterra.com/p/177031/Document360/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.5 Customer support 4.8 User satisfaction 4.5 User reviews[3,726](https://www.capterra.com/p/136446/Confluence/reviews/) Ease of use 4.3 Functionality 4.4 Value for money 4.3 Customer support 4.3 Price starts from Price starts from \-- - Free version - Free trial Price starts from $5.42Per User, Per Month - Free version - Free trial Best for Best for Businesses of all sizes across SaaS, IT consulting, financial services, manufacturing, healthcare, and customer support industries. Best for Confluence is used by project managers, software developers, IT professionals, product managers, marketers, sales teams, HR departments, finance teams, and remote workers. ## User reviews Pros & cons SP Sumukh P. Assistant Manager > "Its powerful search, category management, version control, and analytics features help maintain documentation efficiently while improving the..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7146762) VS Vignesh S. Sr Manager > "One challenge is the lack of consolidated analytics across workspaces, as reporting is currently available only at the individual workspace level,..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7156193) VS Vignesh S. Sr Manager > "We’ve been using Document360 as our knowledge base and documentation platform, and it has significantly improved how we manage and deliver product..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7156193) VS Vignesh S. Sr Manager > "Additionally, MCOP integration for analytics data is not yet available, limiting deeper reporting capabilities." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7156193) MS MOHAMED S. Data Analyst > "The ability to create customizable workflows helps us streamline the review process with Subject Matter Experts (SMEs)." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7060473) SP Sumukh P. Assistant Manager > "At times, the editor can also feel slightly laggy or fiddly when working with complex tables or large documentation projects." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7146762) VR Verified Reviewer Technical Writer > "In summary, Document360 is effective for structured documentation and day-to-day content management, with some limitations when it comes to..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7138973) MS MOHAMED S. Data Analyst > "Additionally, the platform lacks robust mobile optimization, which impacts accessibility for team members who need to quickly access information on..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7060473) VR Verified Reviewer Senior Content Specialist > "The tools provided by Document360, such as bulk management of articles and built-in AI tools, help us scale our operations and get rid of repetitive..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7016549) LB Lorren B. Product Manager > "Certain layouts don’t always carry over as expected, which means extra cleanup work. While not a dealbreaker, it can slow down the documentation..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883239) NG Naman G. Principal Product Manager > "It’s been a reliable knowledge management platform for scaling technical documentation, balancing ease of use with advanced collaboration features...." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6885105) SB Sofi B. Technical writer > "I need to then copy and paste line by line, which is also pretty hideous to insert it inside the callout." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883184) SC Shaunna C. Creative Comms and Knowledge Base Admin > "Page Creation & management, ease of use for non-HTML editors, flexibility & customization, pricing is fair, customer support was great, and simple..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883312) JC Jordan C. Education Coordinator > "This can slow progress on articles or create design issues when it comes to an article's layout." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6570601) LB Lorren B. Product Manager > "Doc360 is a solid documentation platform with a clean interface and powerful search capabilities that make it easy for teams to find and manage..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883239) LB Lorren B. Product Manager > "The formatting options can be inconsistent at times, especially when importing or editing longer documents." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883239) Atul B. Documentation Writer Sr. > "Also, it has a self-sign facility which helps our end users sign up and easily we can map their domains to specific parts of the documentation..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6849769) VR Verified Reviewer Support Enablement Manager > "Some of the templates feel a little basic, and advanced features take a bit of time to figure out." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883242) VR Verified Reviewer Technical Writer > "It supports clear organization of content through categories and articles, which helps maintain consistency as documentation grows." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7138973) Brianne B. Technical Writer > "Our main pain points with our previous documentation method, docs as code, were the lack of authoring features, the time spent on maintaining the..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6283297) VR Verified Reviewer Technical Writer > "They allow you to track changes, restore previous versions, and work confidently without worrying about losing content." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7138973) BS Britnie S. Operations manager > "Also, can't copy and paste the formatting from other software/ text." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883283) VR Verified Reviewer Technical Writer > "The editor strikes a good balance between simplicity and control—you can create well-formatted technical content quickly without needing heavy..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7138973) PK Punit K. Technical Content Writer > "I didn’t like that sometimes the interface feels a bit complicated at first, and it can take time to learn all the features." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7022858) VR Verified Reviewer Documentation Manager > "Outstanding customer support, quick and straightforward setup, clean and intuitive interface, and robust built-in analytics make it easy to manage..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6819764) VR Verified Reviewer Support Enablement Manager > "I’ve also run into the occasional bug or slow load when working with big docs." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883242) RAJARAMAN R. Technical Writer > "The Version history, draft/publish states, and contributor roles help keep the workflow clean when multiple writers are working in the same space." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6871238) CI Clio I. Marketing > "can be a little user unfriendly when setting up so training is required if you want to set up your portal correctly" [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6817487) VR Verified Reviewer Technical Writer > "What stands out most about Document360 is how well it supports structured, scalable documentation without adding unnecessary complexity." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7138973) AY Assya Y. Senior Product Content Writer > "I've had instances where there was a system update I was not aware of, and it screwed up my site." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7005420) VS Vignesh S. Sr Manager > "Overall, Document360 has been a reliable platform for creating and maintaining a modern, professional knowledge base." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7156193) LH Lara H. Business Development > "Everything is divided only by categories and articles, which makes navigation cumbersome." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6885701) RP Rohit P. Associate Product Management > "It has streamlined our documentation process, improved collaboration across the team, and made it much easier for users to access the right..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6884733) KN Kevin N. Software Engineer > "Reviewing, assignment and publish process was not that intuitive." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7015929) NG Naman G. Principal Product Manager > "Page creation, categorization, and version control make it easy for multiple PMs and engineers to collaborate on documentation without stepping on..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6885105) PP Prakruti P. Product Documentation Lead > "The costing and pricing structure is revised too frequently." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7031473) LB Lorren B. Product Manager > "The collaboration features are intuitive, and the ability to version and categorize documents has been a big help in keeping our knowledge base..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883239) VR Verified Reviewer Knowledge Manager > "Some features that our organization needs are not available." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883263) RR Rachael R. Content Designer > "I also like that I have the option to edit the code of an article if I can't achieve what I want to using the normal editor." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6630834) Michael F. Standards and Compliance Lead > "The only minor downside I've encountered is the occasional slow loading time for very large documents. While this isn't a frequent issue, it can be..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6420004) RN Ricardo N. IT Specialist > "Document360 offers an excellent platform for managing and publishing a knowledge base." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7039026) ZG Zoe G. Lead Product Writer > "Sometimes my questions took a while to get a response." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7017812) RAJARAMAN R. Technical Writer > "I like most about Document360 is how well it balances structured content management with a clean, distraction-free editing experience." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6871238) BS Britnie S. Operations manager > "The page formatting takes forever." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883283) TT Tory T. Physician > "So, it is more efficient, highly effective, but still allows you to put your own touch and spin on things to allow your work to reflect you." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6824734) VR Verified Reviewer Knowledge Manager > "A bit buggy sometimes." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883263) SH Sam H. Marketing Communications Manager > "Customer services and support are very good - page creation and formatting can be difficult but overall I would recommend the product as a potential..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6884809) CS Christopher S. Business Operations Analyst > "Adjusting these requires specific custom coding.-Changes to the custom code don't automatically save and require you to manually do it each..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4993595) AP Alison P. Head of Delivery Methodology > "It has helped our team with defining processes for the business and being able to refer back to them when people are stuck." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7016086) Elliot N. Technical Author > "The Broken link analyser never updated meaning fixed links were still recorded as broken." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6109281) Sabitha A. Business Presentation Specialist > "Document360 centralized it, helping us build a single source of truth." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7062131) DP Danyel P. Director Customer Operations > "The editing features are not always user friendly." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883376) BrB Björn B. Lead Technical Writer > "It’s user-friendly, reliable, and has made managing our documentation much simpler, both for our documentation team and our readers." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6842317) CY Callum Y. Customer Success Manager > "The text editor isn't the most intuitive to use and lacks features compared to competitors in the market." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6012315) PK Punit K. Technical Content Writer > "It helps me create and share information easily, keeps everything organized, and makes finding things quick." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7022858) VR Verified Reviewer Product Specialist > "Our IT department had a lot of questions about security of the data, it was challenging to get all of the required answers" [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6119586) AT Agnesa T. Team lead > "we started with transferring existing manuals on pdf and word, after our company succeed with knowledge base start." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7003850) VR Verified Reviewer Help Center Generalist > "Not sure how it can be scaled; the overall page load speed and admin panel load speed is slow on older devices; poor main page configuration..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4617527) PP Prakruti P. Product Documentation Lead > "I appreciate the ability to make documentation privately enabled or publicly accessible, giving us flexibility and control." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7031473) ED Emma D. People and Engagement Support Officer > "The search system is not the best, doesn't always pick up what I need." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6214046) VR Verified Reviewer Technical Writer > "Overall, the experience with Document360 has been positive, especially for building and managing a structured knowledge base from scratch." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7138973) ZC Zea C. SEO senior writer > "For example, changing the folders icons is difficult because it does not always work, and you need to refresh, delete cookies and cache or just wait." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4284666) AM Anna M. Technical Content Developer > "A multitude of features is offered for the Knowledge Base, including many organizational options, a great localization functionality, article..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6393957) YB Yevstakhii B. Teacher > "For example, I have felt restricted by the limited design options available on the platform, particularly in terms of image placement and article..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4781833) Sabitha A. Business Presentation Specialist > "Document360 strikes a perfect balance between simplicity and enterprise-grade features." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7062131) HP Hari P. Legal Executive > "Session expiry which happens often is what i found to be a drawback of this application. And some other complications in content editing." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4527891) CS Cookie S. Technical Writer > "The platform’s rich analytics provide valuable insights into user behavior, helping us understand what information our users are searching for and..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6503753) AC Abigail C. Technical Writer > "For example, we have found we cannot track all the events we would like via Document360's Google Analytics integration." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4979087) CI Clio I. Marketing > "great functionality and organisational features for knowledge base, support is quick and able to provide training sessions" [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6817487) BF Bryn F. Scientific and Technical Writer > "It's a powerful system, but it doesn't seem to be possible to create internal knowledge bases alongside client-facing knowledge bases." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4361085) KN Kevin N. Software Engineer > "The rendered layout for the docs and interaction with pictures seem to be pretty smooth." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7015929) Michael C. CTSO > "Pricing seems a little more expensive compared to other alternatives we've looked at." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6185133) PP Prakruti P. Product Documentation Lead > "Overall it meets our needs with features like versioning, category management, AI assistance." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7031473) YB Yevstakhii B. Teacher > "Limited integrations: I have noticed that Document360's integrations with other tools and platforms can be limited." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4781833) AR Andre R. Head of Marketing > "I would like to highlight the well-structured onboarding process and customer support for the platform, which makes it very easy to implement and..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6798410) YB Yevstakhii B. Teacher > "This can be particularly challenging for organizations that are new to creating a knowledge base and may not have the resources to dedicate to..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4781833) LB Lorren B. Product Manager > "Overall, Doc360 is a reliable tool that provides great value, but improvements in formatting and customization would push it from “great” to..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883239) MJ Mark J. Senior Technology Consultant > "We have encountered issues where the document export encounters problems and we can't use it for a period of time." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4948562) VR Verified Reviewer Technical Director > "It offers wide range of features including version control and collaborative editing which enhance our documentation process." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6502810) AC Abigail C. Technical Writer > "These directly affected our users' ability to view and access our documentation seamlessly." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4979087) JC Jordan C. Education Coordinator > "The system is very intuitive for our readers and is one of our top priorities as an organization." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6570601) AC Abigail C. Technical Writer > "For example, we have found we cannot track all the events we would like via Document360's Google Analytics integration." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4979087) Brianne B. Technical Writer > "I love how easy and intuitive the interface is to use." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6283297) PK Punit K. Technical Content Writer > "I didn’t like that sometimes the interface feels a bit complicated at first, and it can take time to learn all the features." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7022858) AK Adam K. Technical Writer > "Has a lot of functionality to develop your sites." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6825449) Brianne B. Technical Writer > "Our main pain points with our previous documentation method, docs as code, were the lack of authoring features, the time spent on maintaining the..." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6283297) VR Verified Reviewer Technical Director > "Document360 integrates well with our existing tools streamlining our workflows and enhancing productivity." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6502810) ZG Zoe G. Lead Product Writer > "Sometimes my questions took a while to get a response." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7017812) BS Britnie S. Operations manager > "Direct integration into our software is also nice" [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883283) SC Sharyl C. Release Manager > "Many of us are self starters who don't like to reach out to support." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4633198) BS Britnie S. Operations manager > "The integration with our software is nice as well." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883283) NM Neil M. Business Architect > "In particular, it is not possible to reply to or resolve individual comments." [See full review](https://www.capterra.com/p/177031/Document360/#Capterra___3580248) [View Reviews](https://www.capterra.com/p/177031/Document360/reviews/) LH Leslie H. Founder > "It gives you a bunch of useful tools like templates, page history, comments, mentions, permissions, and real-time collaboration, so it works well for..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7203105) Enguerran M. Fullstack web developer > "The page editor software becomes difficult to use when users try to create complex page designs that include multiple levels of table structures which..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136596) Craig M. It infrastructure engineer > "It made collaboration easy by allowing teams to create, share, and update information in real time, ensuring everyone had access to the latest..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7170717) LH Leslie H. Founder > "I've also run into a few glitches—formatting quirks, trouble with large tables, attachments acting up, and copy-paste weirdness." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7203105) TD Tom D. Support Executive > "It makes it much easier to keep documentation, project work, and service-related information connected in one place, which helps reduce duplication and..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7175041) Trishna N. Trainer > "Search could be better: Search results can sometimes be too broad, making it difficult to quickly locate the exact page or information needed" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7196376) EA Estrella A. Software Engineer > "It doesn't have a direct team chat or messaging layout, but for organizing heavy engineering documentation and basic task tracking, it provides solid..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7182465) EA Estrella A. Software Engineer > "The built-in search algorithm can be deeply frustrating; it frequently surfaces old, archived pages instead of the latest documentation." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7182465) MT Maisie T. Director of Engineering > "Its intuitive interface makes it easy to create and organize project documentation, and I appreciate its integration with other Atlassian products for a..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7179815) OM Oliver M. Cloud Architect > "Way too much configuration options contradicting the agile YAGNI philosophie and the end of life support for onPremise installations" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7161806) SM SAJJAD M. Logistics Manager > "The platform makes file sharing incredibly easy across different teams, and the core features—especially the new AI capabilities—greatly reduce the..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156450) RV Rakhi V. QA Lead > "Page management also becomes harder to maintain over time as spaces grow, and without strict team discipline around naming and organization, things can..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7134416) AR Anitha R. Senior Technical Specialist > "I particularly appreciate the ability to create standardised page templates, as this helps maintain consistency across procedures, meeting notes and..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7092906) LH Leslie H. Founder > "However, when you run into more complex permission, technical, or billing issues, it can take a while to get things sorted out." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7203105) Jiahao H. Deployment Strategist > "The collaborative editing features, version history, and commenting tools support real-time teamwork, while integrations with tools like Jira help keep..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7073220) SC Satvik C. Technical Operations Analyst > "Sometimes it takes a little time to find the right page, especially when there are too many pages or spaces." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7208258) Hadi B. Product Coordinator > "In addition, Confluence has great collaboration features, such as inline comments, version history, and page permissions; therefore, teams can collaborate..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136866) Fatemeh E. Data Analyst > "I didn’t like that the interface can feel confusing, and finding older pages or specific information isn't always as easy as it could be." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7178995) KA Khyan A. Senior Business Development Representative > "Confluence is a really solid platform for documenting processes, sharing knowledge, and keeping internal information centralised across teams." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156050) Enguerran M. Fullstack web developer > "The search functionality operates with two main drawbacks because users must already know the exact page title to complete their searches." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136596) Sadaf Yusuf M. HOD > "Confluence is a powerful workspace for team collaboration. While its organization and search tools need improvement, it is indispensable for keeping..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7208964) VR Verified Reviewer Software Engineer > "There are some downsides, such as occasional performance hiccups and small usability issues when working with large amounts of content." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) VR Verified Reviewer Marketing Specialist > "What I like most about confluence is its ability and scope for project management, task division, and folder organization." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7199884) KR Kiran R. Senior Product Consultant > "It is noticeable that sometimes, when we are updated a large document with more text, the online version becomes slow." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7080775) SM SAJJAD M. Logistics Manager > "The integrated Atlassian Intelligence (AI) features are an absolute game-changer, especially for handling business SOPs." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156450) CF Christopher F. Partner Tech > "The part that still costs us a little time: settings are easy to lose if you do not live in the product every day." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7199373) Kregg G. Agile Team Lead > "Confluence offers excellent value for the money for product development, test, and release teams, and for clients/customers/end users requiring..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7063165) KS Kaynan S. Senior Software Engineer > "The editor can feel a bit slow when working with large pages that contain many embedded elements." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136936) Trishna N. Trainer > "Knowledge management: Very useful for maintaining team knowledge, process documentation, meeting notes, and project-related information." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7196376) SM Sampad M. Software developer > "Editing complex documents is slow when they contain many diagrams and tables." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7055755) Denis M. Recruiter > "It’s an powerful tool for team collaboration, and once you start plugging in AI tools to create custom workflows, it gets even better. But I have to take..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7140518) KB Katie B. BA > "Cons of confluence are , I have found it quite a learning curve and quite hard to work out how to update confluence." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7146219) KB Katie B. BA > "Confleunce is a great tool to store all information and documents on the one site , it is like a library for products /projects. " [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7146219) PV Prachi V. Frontend Developer > "Confluence can feel slow and cluttered, especially when working with large spaces or a lot of pages." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7122355) KA Khyan A. Senior Business Development Representative > "I can’t comment too heavily on customer support or commercial value as I wasn’t involved in those areas directly, but from an end-user perspective it was..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156050) LD Leo D. Embedded software test engineer > "Customer support is there, technically, but mostly you’ll find yourself Googling your own problems and landing on a forum post from 2016 with no answers." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7125994) KB Katie B. BA > "It also allows you to link to your Jira page which helps keep everything in the one place" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7146219) AM Alex M. Sales Operations Manager > "The search function is poor, there is no AI to help guide your choices and people find it hard to navigate and understand where to find the content." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6712705) Nikitha Y. AI Proposal Intern > "The platform makes it easier to keep project knowledge organized and accessible, especially when multiple people need to collaborate on the same..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7209596) SC Satvik C. Technical Operations Analyst > "It can also be slightly confusing when you are using some of the features for the first time." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7208258) Nikitha Y. AI Proposal Intern > "The Features make it convenient to create, organize, and maintain project documentation in one central location." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7209596) MA Mesut A. HR Analyst > "Exporting a complex page as a PDF results in messy formatting, so I have to fix it manually before sharing." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6830753) NP Neha P. Incident Manager > "In well-organized environments, it works exceptionally well, but in larger or poorly managed spaces, it can become cluttered and harder to navigate...." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7142868) VK Vatsal K. Software Engineer Intern > "The editor in Confluence has a lot of formatting issues and limited designing elements and is very restricting at times." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6786732) VR Verified Reviewer Software Engineer > "You can easily preview documents like PDFs, Word files, and spreadsheets directly inside Confluence without needing to download them, which is convenient..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) MH Michael H. Tech Coordinator > "The one problem I faced is when multiple people edit the same page and you get overwhelmed by notifications." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6825126) Saidi B. product designer > "It’s very useful for keeping everything in one place project notes, requirements, meeting summaries so the whole team can access and update information..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7126001) VN Vignesh N. Executive Architect > "Sometimes in confluence page expiration and trying to create child pages and linking them to parent confluence page is not much friendly ." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6658238) MT Maisie T. Director of Engineering > "The page structure and ability to link between documents makes finding information pretty straightforward." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7179815) Swetha C. Program Manager > "Finding something specific wasn’t always easy if the content wasn’t organized properly." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7200205) EW Emilia W. Network Support Coordinator > "Confluence has been a valuable tool for documenting network infrastructure, support procedures, and internal IT knowledge." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7189414) CH Carnell H. Owner > "Editor can be sluggish at times especially with many macros." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7100196) SV Shameek V. Product Lead > "I appreciate how it integrates seamlessly with Jira, making it easier to keep requirements, timelines, and updates in one place. While it’s a powerful..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6768304) FY Faye Y. Software Developer > "it's difficult to request permission for specific files or pages. If access hasn’t been granted upfront, there's no clear or quick way to request it." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6829749) Trishna N. Trainer > "Easy collaboration: Makes it easy for teams to create, share, and collaborate on documents and project information in one centralized place." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7196376) VR Verified Reviewer Software Engineer > "Finding specific information isn’t always as easy as it should be, and the search doesn’t always give the most relevant results." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305) AQ Antoine Q. Project Manager Testing > "This is a really powerful tool for taking notes, sharing datas, creating whiteboards, having box of ideas, create WBS, tracking your actions etc." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6684551) AM Antoine M. Marketing advisor > "If governance is weak, spaces can become messy after some time." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7143139) AP Aniket P. senior software engineer > "It helped the team maintain clear project references and reduced dependency on individual team members for information." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7191189) Parth S. QA Engineer > "Sometimes page formatting is difficult especially when you have diagrams which needs to be included in the middle of text" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6829808) Gunther C. Software Engineer > "It meets the needs of nearly any document writing use case and if future upgrades continue to bring additional integrations with other services I think it..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7131409) PS Paul S. Software Engineer > "Sometimes there are issues with complex search, which could be improved." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7075677) NW Nolan W. Head of Sales > "It did make for an easy collaborative environment for our initial attempt at Onboarding Workflow, and allowed for an easy organization of materials,..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6811254) AE Ahmed E. Manager > "It became slower at the most active times editing a mass page with tables embedded took several seconds." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6857068) Nikitha Y. AI Proposal Intern > "The Ease of Use makes it straightforward to create, organize, and access project documentation, while the Features provide a useful central place for..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7209596) GY Gerald Y. IT Consultant > "Some small stuff like editing can feel a bit clunky, and sometimes you’re not sure where something was saved, but nothing too frustrating." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6813871) PT Petru T. Developer > "It has been reliable and effective for keeping information centralized and accessible across teams, making collaboration much easier." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7161128) VR Verified Reviewer Account Executive > "The biggest limitation tends to be how consistently teams keep information up to date." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7071066) VK Vatsal K. Software Engineer Intern > "The best part about confluence is that you can arrange and very properly organize documentation for your software making it easy for developers and users..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6786732) TK Tamara K. QA Software Analyst > "Search indexing can lag, making it harder to find newly added content immediately." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6839184) MF Mark F. Content Designer > "Confluence made the recording of our UX delivery from Discovery to Beta really easy, so that people joining the project, stakeholders or future teams..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6571821) LH Leslie H. Founder > "Honestly, the more content you add, the harder it gets to navigate." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7203105) Luke H. Learning and Development Manager > "I've had a great experience with it, using it for SOPs and training documents in conjunction with my role in L and D." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7198535) VR Verified Reviewer SWE > "Additionally, issues with managing permissions and integrating with existing business processes can be a source of frustration." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6789928) DU Dose U. IT Engineer > "Confluence allows me to centralize project info, meeting notes and decision logs, in a single connected workspace." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6860096) Gunther C. Software Engineer > "Confluence has historically not had the greatest search functionality in my experience." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7131409) EW Emilia W. Network Support Coordinator > "It makes collaboration between support teams much smoother and reduces the time spent searching for technical information." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7189414) JJ Jobin J. Senior Platform Engineer > "The interface can feel a bit complex at first." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7064175) Rene M. Solution Architect > "As an IT manager, I appreciate its reliability, scalability, and comprehensive feature set that supports our off-shore hiring operations." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7067334) SS Subhobrata S. Head - digital wallet and gift cards > "Trying to link multiple pages / tracks can be a little messy." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6790385) Cem K. Software Engineer in Test > "The interface is not half bad in general." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6663138) JJ Jobin J. Senior Platform Engineer > "The interface can feel a bit complex at first." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7064175) MA Mahatma A. Director of Marketing > "It is an easy to use digital workspace that makes work smooth for us." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6868198) AR Arka R. Associate Scientist > "The layout and interface can be confusing at first." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6651372) JS Joe S. CEO > "Confluence is like merging word, excel, and photopshop into an interface that is designed just for software development," [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___4511990) Md A. Senior Technical Advisor > "Interface is complicated for new techie and some features are overwhelming." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6037466) JJ Joyce J. News Correspondent > "Confluence is easy to use and has a user-friendly interface." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6602566) VR Verified Reviewer Data scientist > "Confluence could be overwhelming for new users who are not familiar with its features and interface." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___4990917) PS Purna S. Mobile Application Developer > "It also has a good integration with another great tool, Jira, which makes project discussions easier." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6581350) AB Anthonie B. Head of Architecture > "The interoperability with external plugins is sometimes lacking." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6629322) VR Verified Reviewer Data Scientist > "The Jira integration is especially helpful for tying everything together, and the overall structure makes it easy to stay organized." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6869417) JS James S. support engineer > "great go do business tool and used industry wide, has issues such as very slow support and lack of features which can be expanded with costly plugins" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6199393) JS James S. support engineer > "we have also been able to use confluence to drive content on hosted web sites driven from confluence spaces with the help of plugins" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6199393) ON Omesan N. Senior Software Developer > "Confluence allows for many plugins and macros from third party applications, however, alot of them would require you to have experience using that third..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___4823682) Madelyne V. Technology Manager > "We are waiting for the project to advance a bit more to integrate it with Jira and Bitbucket commits." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6012354) ES Eshwar S. UX Researcher > "Adding addons is hard and requires admins to set up." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6019370) Beth A. Copywriter > "It's so easy to find your way around Conference and get hold of what you're looking for." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7022465) MK Mariana K. QA Engineer > "It’s sometimes hard to find exactly what I need." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6580744) Lisa K. Senior Operations Manager > "Less work makes working smarter not harder." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7001683) AH Abdulbasit H. Electronic Engineer > "I guess that can’t be helped since all good things don’t come easy, doesn’t mean I have to like it though :)" [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___4937897) VR Verified Reviewer Administrative Director > "it is very easy to use and great value for money. " [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7086229) VR Verified Reviewer Director > "It can get a little complicated to use." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___4826782) WW William W. Administrator > "It is so easy to learn and to use." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6735150) VR Verified Reviewer Software Developer > "It is not easy to use which can be quite frustrating." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___4199237) KA Khyan A. Senior Business Development Representative > "I can’t comment too heavily on customer support or commercial value as I wasn’t involved in those areas directly, but from an end-user perspective it was..." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156050) LD Leo D. Embedded software test engineer > "Customer support is there, technically, but mostly you’ll find yourself Googling your own problems and landing on a forum post from 2016 with no answers." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7125994) EW Emilia W. Network Support Coordinator > "It makes collaboration between support teams much smoother and reduces the time spent searching for technical information." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7189414) Kedar Mendhurwar C. Sr. IT Security Architect > "The customer support is not the best as Atlassian reliés more on the community support." [See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___2488986) [View Reviews](https://www.capterra.com/p/136446/Confluence/reviews/) ## User interface 4.66 (292) [Confluence](https://www.capterra.com/p/136446/Confluence/) 4.48 (3,726) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Document360 Top features 27/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - Advanced Search - AI Copilot - Alerts/Notifications - API - Browser Extension - Calendar Management - Catalog Management - Chatbot - Collaboration Tools - Commenting/Notes - Communication Management - Content Editor - Content Library - Content Management - Content Publishing Options - Customizable Branding - Customizable Fields - Customizable Reports - Customizable Templates - Dashboard - Data Import/Export - Decision Trees - Discussions/Forums - Document Classification - Document Management - Document Storage - Drag & Drop - Drag & Drop Editor - Duplicate Detection - Email Alerts - Feedback Management - Full Text Search - Generative AI - In-Content Feedback - Knowledge Base Management - Knowledge Integrations - Knowledge Management - Knowledge Sharing - Live Chat - Mobile Alerts - Mobile Interface - Multi-Language - Natural Language Interaction - Online Forums - Organization - Page Analytics - Permissions [See all features](https://www.capterra.com/p/177031/Document360/#features) Confluence 23/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - Advanced Search - AI Copilot - Alerts/Notifications - API - Browser Extension - Calendar Management - Catalog Management - Chatbot - Collaboration Tools - Commenting/Notes - Communication Management - Content Editor - Content Library - Content Management - Content Publishing Options - Customizable Branding - Customizable Fields - Customizable Reports - Customizable Templates - Dashboard - Data Import/Export - Decision Trees - Discussions/Forums - Document Classification - Document Management - Document Storage - Drag & Drop - Drag & Drop Editor - Duplicate Detection - Email Alerts - Feedback Management - Full Text Search - Generative AI - In-Content Feedback - Knowledge Base Management - Knowledge Integrations - Knowledge Management - Knowledge Sharing - Live Chat - Mobile Alerts - Mobile Interface - Multi-Language - Natural Language Interaction - Online Forums - Organization - Page Analytics - Permissions [See all features](https://www.capterra.com/p/136446/Confluence/#features) ### Recognition Document360 is recognized as a top-rated tool in 4 Capterra Shortlist reports Confluence is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support Document360 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Confluence Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Document360 - By Kovai Limited - Located in United States - Founded in 2017 Confluence - By Atlassian - Located in United States - Founded in 2013 ## Popular Comparisons [Document360](https://www.capterra.com/p/177031/Document360/)[4.66 (292)](https://www.capterra.com/p/177031/Document360/reviews/) vs [Guru](https://www.capterra.com/p/224830/Guru/)[4.85 (640)](https://www.capterra.com/p/224830/Guru/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.8 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/177031-224830/Document360-vs-Guru) [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,726)](https://www.capterra.com/p/136446/Confluence/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.69 (71,571)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $5.42/month Price $7/month 4.4 Features 4.5 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/136446-247901/Confluence-vs-Google-Workspace) [Document360](https://www.capterra.com/p/177031/Document360/)[4.66 (292)](https://www.capterra.com/p/177031/Document360/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/) Contact vendor for pricing Price $29/month 4.5 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-177031/Connecteam-vs-Document360) [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,726)](https://www.capterra.com/p/136446/Confluence/reviews/) vs [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,182)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) $5.42/month Price $6/month 4.4 Features 4.6 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/136446-227157/Confluence-vs-Microsoft-365) [Document360](https://www.capterra.com/p/177031/Document360/)[4.66 (292)](https://www.capterra.com/p/177031/Document360/reviews/) vs [Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.55 (805)](https://www.capterra.com/p/132997/Freshservice/reviews/) Contact vendor for pricing Price $19/month 4.5 Features 4.3 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/132997-177031/Freshservice-vs-Document360) [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,726)](https://www.capterra.com/p/136446/Confluence/reviews/) vs [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.36 (5,472)](https://www.capterra.com/p/1167/SharePoint/reviews/) $5.42/month Price $5/month 4.4 Features 4.3 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/1167-136446/SharePoint-vs-Confluence) [Document360](https://www.capterra.com/p/177031/Document360/)[4.66 (292)](https://www.capterra.com/p/177031/Document360/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,834)](https://www.capterra.com/p/61368/Salesforce/reviews/) Contact vendor for pricing Price $25/month 4.5 Features 4.4 4.7 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-177031/Salesforce-vs-Document360) [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,726)](https://www.capterra.com/p/136446/Confluence/reviews/) vs [Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,718)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/) $5.42/month Price $11.99/month 4.4 Features 4.4 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/136446-143068/Confluence-vs-Dropbox-Business) [Document360](https://www.capterra.com/p/177031/Document360/)[4.66 (292)](https://www.capterra.com/p/177031/Document360/reviews/) vs [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[4.41 (4,116)](https://www.capterra.com/p/164283/Zendesk/reviews/) Contact vendor for pricing Price $115/month 4.5 Features 4.4 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/164283-177031/Zendesk-vs-Document360) [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,726)](https://www.capterra.com/p/136446/Confluence/reviews/) vs [monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,134)](https://www.capterra.com/p/147657/monday-com/reviews/) $5.42/month Price $9/month 4.4 Features 4.5 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/136446-147657/Confluence-vs-monday-com) [Document360](https://www.capterra.com/p/177031/Document360/)[4.66 (292)](https://www.capterra.com/p/177031/Document360/reviews/) vs [SysAid](https://www.capterra.com/p/107225/SysAid/)[4.54 (528)](https://www.capterra.com/p/107225/SysAid/reviews/) Contact vendor for pricing Price $89/month 4.5 Features 4.5 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/107225-177031/SysAid-vs-Document360) [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,726)](https://www.capterra.com/p/136446/Confluence/reviews/) vs [Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (3,046)](https://www.capterra.com/p/76113/Wrike/reviews/) $5.42/month Price $10/month 4.4 Features 4.3 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/76113-136446/Wrike-vs-Confluence)