# Compare NetSuite vs ShipStation 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare NetSuite and ShipStation based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/135757-155621/NetSuite-vs-ShipStation

---

# NetSuite vs ShipStation Features and Cost Comparison

Last updated April 1st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

NetSuiteShipStation2/4 selected

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.6 (951)](https://www.capterra.com/p/155621/ShipStation/reviews/)

[## NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.8

Functionality

4.2

Ease of Use

4

Customer Service

3.8

Reviews Sentiment

Based on [1,991 reviews](#user-reviews)

Positive

1,690

Neutral

206

Negative

95

[## ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.6 (951)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting Price

$14.99/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [951 reviews](#user-reviews)

Positive

875

Neutral

28

Negative

48

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,782 reviews from order management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

83%Fit

High performer

Feature ratings

Order Fulfillment

4.2

Inventory Management

4.2

Workflow Management

4.0

Billing & Invoicing

4.3

Purchase Order Management

4.3

61%Fit

Missing features

Not enough reviews

Feature ratings

Order Fulfillment

4.3

Inventory Management

4.1

Workflow Management

\--

Billing & Invoicing

NA

Purchase Order Management

4.6

User satisfaction

User satisfaction

4.2

User reviews[1,991](https://www.capterra.com/p/135757/NetSuite/reviews/)

Ease of use

4.0

Functionality

4.2

Value for money

3.8

Customer support

3.8

User satisfaction

4.6

User reviews[951](https://www.capterra.com/p/155621/ShipStation/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.5

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$14.99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

From pre-revenue startups to mid-size organizations, businesses use NetSuite to automate core processes and get real-time insights into operational and financial performance.

Best for

Manage, fulfill, and ship smarter with ShipStation, the intelligent platform for all your shipping and logistics needs.

## User reviews

Pros & cons

MM

Michael M.

Netsuite Administrator

> "It allows me to tailor solutions to specific business needs, streamline workflows, and build scalable systems that truly support operational efficiency."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116904)

PFS

Paul Fabian S.

Web Deisngner, Developer.

> "This limitation reduces efficiency in space planning and order packing, requiring workarounds that add time and complexity to daily operations."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7095982)

SY

Sadanandarao Y.

NetSuite developer

> "Furthermore, the ability to create custom records and fields without complex database management ensures the system scales effortlessly with evolving business requirements."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113826)

TD

Tasman D.

Finance Manager

> "At the current time our primary issue is system performance. Although we have reviewed the scripting and workflows and upgraded to 5 processors there still seems to be delays in..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116933)

SP

Sonu P.

Systems Analyst

> "It’s a powerful and reliable platform that streamlines business operations, especially in finance and data management. While there is a learning curve and occasional system..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113746)

BN

Bill N.

Senior Accountant

> "Creating saved searches is not very intuitive at times, it can be very difficult to find fields as there are several similar named fields."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116895)

GW

George W.

Information Manger

> "I’ve leveraged NetSuite’s customization capabilities, including custom fields and saved searches, to tailor the platform to business needs and help teams move away from outside..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269)

AH

Adam H.

Dir. IT Program Management

> "The inability to communicate within the software via a 'chatter' type functionality. While we could leave notes and comments, there wasn't a way to tag users/groups without BluChat..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6841820)

PFS

Paul Fabian S.

Web Deisngner, Developer.

> "It scales well as your business grows, provides real-time visibility across departments, and offers extensive customization options to match complex workflows."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7095982)

JD

Jhonny D.

Senior IT Manager

> "In multi-location inventory transfers there are times when the systems fail to synchronise for a while thus giving an appearance of wrong balance of stock at certain locations."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6775299)

GW

George W.

Information Manger

> "I also appreciated the ability to create custom fields, which allowed us to capture the specific data points that matter most to the business and tailor the system to our unique..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269)

BG

Bevan G.

Finance Business Partner

> "Ability to access the data via reports and searches is somewhat limited which leads to confusion and frustration."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116946)

NK

Nikunj K.

Production and systems engineer

> "Users also love its scalability; the "OneWorld" feature handles multi-subsidiary, multi-currency, and global tax needs seamlessly as a company grows. Because it is cloud-native, you..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113760)

RR

Rizvi R.

Financial Controller

> "Integration issues and slow report performance and the built-in reports are not very useful or informative."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7114422)

WX

Wei X.

Senior financial accountant

> "It provides strong financial reporting and good visibility into business data. Once users become familiar with the system, it greatly improves efficiency and helps manage company..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113734)

SL

Shahar L.

Business Application Manager

> "Creating suite scripts requires development knowledge, i.e. Java script and knowledge of Suite Script configuration. Since this is not accessible to all organization inhouse, this..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6426746)

OS

Ogi S.

Account Payable

> "I’ve mainly used it for accounts payable, reconciliations, and reviewing financial data, and it has handled these tasks reliably."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019)

EM

Evelyn M.

Senior Accountant

> "Customization and reporting often require technical expertise, and support response quality can be inconsistent."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116876)

VR

Verified Reviewer

Lead Applications Development

> "As a developer, I have worked extensively with SuiteScript, workflows, and integrations to automate billing, manage large volumes of financial transactions, and connect NetSuite..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113754)

VR

Verified Reviewer

Operations and Logistics Coordinator

> "Can be complex to navigate, and implementation and ongoing customization require significant time and cost."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7089219)

GZ

Grace Z.

Financial controller

> "For example it can pick up memo of electricity bill, it allowed us to allocate expenses to correct period, improved forecast and budget process."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7117599)

SB

Stephan B.

Digital Marketing Manager

> "The UI is extremely outdated, the browser compatibility is limited, and input fields exhibit odd behaviors such as defaulting to random values or counterintuitive keyboard..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6654928)

DC

Dirk C.

ERP administrator

> "It brings financials, inventory, and operations together in one unified platform, giving you real-time visibility across the business."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116902)

KZ

Ke Z.

Senior Accountant

> "In addition, some reports and workflows are not very intuitive to set up, which can slow down daily operations."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865)

PJ

Praveen J.

ICT BUSINESS ANALYST

> "You can manage financials, inventory, orders, and customers without jumping between different systems, which makes processes much smoother and more reliable."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113815)

YH

Yael H.

Corporate Controller

> "Billing schedules are very challenging- for example quarterly billing for 2 years and for 1 year requires 2 different billing schedules, the system can only divide the quantity for..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6427290)

KY

Keson Y.

Accountant

> "I especially value its real-time reporting and dashboard capabilities, as they support faster decision-making and better visibility across the business."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116869)

ES

Edward S.

Statutory and Regulatory Reporting Specialist

> "Can be slow at times to run larger reports. If trying to see data across the whole organization, this can be considerable."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113755)

NK

Nikunj K.

Production and systems engineer

> "NetSuite’s biggest "pro" is its unified database, which creates a single source of truth across finance, CRM, and inventory."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113760)

NJ

Nicolas J.

FPA manager

> "Implementation times and cost , for every feature being behind a paywall or additional licensing hard to asses from the start"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113849)

OS

Ogi S.

Account Payable

> "What I like most about NetSuite is that it keeps financial and operational data in one place, which makes it easier to follow transactions from start to finish."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019)

VR

Verified Reviewer

Product owner

> "biggest downsides are cost, complexity, and the effort required for implementation and customization"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7104180)

OS

Ogi S.

Account Payable

> "Over time, I’ve become more comfortable with features like saved searches and reporting, which help me work more efficiently and keep track of outstanding items or exceptions."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019)

LA

Linda A.

Staff Accountant

> "The initial implementation and ongoing licensing fees are quite high, which can be a significant burden for smaller organizations."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7052245)

AG

Andres G.

BUSSINES ADMINISTRATION

> "The real-time reporting and data visibility are especially valuable for decision-making. Although there is a learning curve at the beginning, once you become familiar with the..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7096847)

AH

Ashley H.

Managing Director

> "From the outset, the implementation of NetSuite was handled incorrectly, causing significant disruptions to our business operations. Whenever we encountered an issue, the standard..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#SoftwareAdvice___6351695)

JV

James V.

It Support Officer

> "NetSuite provides a centralized system where financials, jobs, and operational data can all be managed in one place."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113840)

LF

Lachlan F.

GM of Finance

> "In recent time we have occassionaly encountered issues with speed of loading pages, which is impacting productivity"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7114435)

TZ

Teresa Z.

FC

> "What I like the most about NetSuite is its innovative AI technology, which could significantly reduce the amount of manual work involved within the business"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116877)

MK

Mack K.

COO

> "Then on the item receipt, we can't see the total dollar value per line so the guys are constantly receiving parts at the wrong dollar value, making AP's job really difficult. And..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#SoftwareAdvice___6403782)

KY

Keson Y.

Accountant

> "Overall, NetSuite stands out for its ability to streamline processes, strengthen financial oversight, and support scalable growth in a practical, user-friendly way."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116869)

LO

Lori O.

Controller

> "The customization that needed to happen to fit NetSuite into our current work processes and the transferring of data from our QB system to NetSuite was not smooth due to going live..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6476831)

CR

Callie R.

Finance Manager

> "From enhanced efficiency, a reduction of errors, and a consolidation of numerous data sources into one, this has drastically improved our scalability as we take that step from a..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6811136)

AH

Ahmad H.

Finance manager

> "Prices and the customer service if we are on the normal one we will never have enogh answer and its always short"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7093163)

KF

Kat F.

Admin

> "combines accounting, CRM, inventory, e-commerce, and more in one unified platform, Robust dashboards and analytics for better decision-making"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6817718)

GA

Gabby A.

Business Analyst

> "Sometimes system can be slow especially on the payroll mode due to having many scripts."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113819)

SY

Sadanandarao Y.

NetSuite developer

> "It is a powerful tool for any organization that requires a scalable, cloud-native ERP to centralize its operations and technical stack."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113826)

NC

Nissam C.

ERP Consultant

> "NetSuite can be expensive, complex to customize, slow at times, and requires training to use effectively."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7093156)

AG

Andres G.

BUSSINES ADMINISTRATION

> "It’s a robust and comprehensive platform that helps streamline financial and operational processes within a single system."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7096847)

SB

Stephen B.

Accountant

> "Works well for most aspects but FSM lets it down and is time consuming to manage with rubbish data."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116899)

LA

Linda A.

Staff Accountant

> "The ability to customize dashboards and reports is excellent, and the core features like invoicing work very well."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7052245)

SP

Sonu P.

Systems Analyst

> "The system has a learning curve, and the interface can feel outdated at times."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113746)

AS

Anastasia S.

Accounting Manager

> "What I like most about NetSuite is its all-in-one structure—financials, reporting, and operations in one place."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116917)

RR

Rasilkrishnan R.

Master Data Manager

> "This makes issue in our system my duplicate creation of records."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116977)

GW

George W.

Information Manger

> "I started on the operations side as an end user, which gave me a ground-level understanding of how the system supports day-to-day business processes."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269)

FN

Fiona N.

CFO

> "The lack of flexibility to build management reports to requirements."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116937)

HV

Hernan V.

CFO

> "It provides the right tools, realiable data in real time that allow to take strategic decisions with less margin error."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7094715)

EA

Erwin A.

Senior Financial Controller

> "No module for property and real estate, hospitality, property management aren’t as available."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116903)

KZ

Ke Z.

Senior Accountant

> "Having financials, CRM, inventory, and reporting connected in real time makes operations far more efficient and reduces manual work."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865)

ES

Ekadashi S.

Administrative Assistant

> "We used to have a customized item to insert multiple serial numbers in one go but now I have to do it one by one because the customization went away and we do not want to keep..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6577886)

CTB

Connor T. B.

Financial Operations Manager

> "I’m particularly fond of the real-time reporting the ability to quickly retrieve financial and operational data enables me to make quicker, better decisions,” he says, “Without..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6794548)

PJ

Praveen J.

ICT BUSINESS ANALYST

> "Performance can be inconsistent at times, especially during large data loads."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113815)

KZ

Ke Z.

Senior Accountant

> "I also appreciate its cloud-based accessibility, which allows teams to collaborate from anywhere without complicated infrastructure."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865)

CP

Carolina P.

Procurement Director

> "I don't understand Why only at this type of events is that the clients undertand all the features and actualizations"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7094733)

SP

Sonu P.

Systems Analyst

> "NetSuite provides strong value by combining multiple business functions into one platform, reducing the need for separate tools."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113746)

NC

Nick C.

Director of Support and Technology

> "While it's very customizable, the interface itself is cumbersome, non-intuitive, and essentially requires an architect who is fully trained in Netsuite to get the most from it. If..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6563964)

PJ

Praveen J.

ICT BUSINESS ANALYST

> "It’s a powerful system that brings multiple business functions together, which has helped streamline operations and improve efficiency."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113815)

AD

Aaron D.

Tech Specialist

> "Netsuite is very expensive the features are pieced out so you have to buy additional features."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7030226)

CTB

Connor T. B.

Financial Operations Manager

> "Nsuite has simplified our ability to keep track of financial records, inventory, and order processing in one place."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6794548)

MAK

Muhammad Asif K.

Finance Manager

> "I like alot of functions and easy to use feature of Netsuite however rhe one thing i didnt like is the lagging in terms of performance sometimes.. its frustrating sometimes."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7093176)

US

Umesh S.

Client Success Director

> "It is good and best for the for multi company and country concept with single database and good for scalability"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7093227)

NS

Nishant S.

Platform manager

> "NetSuite not able to deliver on finished product such as NetSuite next."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7117007)

TD

Tasman D.

Finance Manager

> "It enables a large amount of customisation to enable the system to meet company requirements"

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116933)

HK

Haimal K.

Founder and CEO

> "Also making simple accounting reports is far more complicated than it needs to be, which is ridiculous."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7050186)

HK

Haimal K.

Founder and CEO

> "With a little patience you can really customize your dashboards if you are willing to spend time configuring your own custom fields."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7050186)

LT

Lucas T.

Finance Manager

> "The steep learning curves that comes with Netsuite for a new user can be intimidating."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116894)

KS

Kevin S.

Ap senior officer

> "The system’s automation reduces manual work, I also appreciate that the platform is highly customizable, which means it can be adapted to different industries and business models."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7002983)

LP

Liz P.

Owner

> "We are 7 people, and most employees have to switch between roles daily to accomplish their goals. When we reach out to NetSuite for help or suggestions, they do not treat the..."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6282319)

Tony P.

CEO

> "Very positive when using for large organizations while integrating into multiple net suite products including mechanic analysis tools."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7097686)

KK

Kenny K.

Administrator

> "Performance issue specially dealing with large amount of data."

[See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113769)

[View Reviews](https://www.capterra.com/p/135757/NetSuite/reviews/)

MH

Maria H.

Owner

> "It connects to many e-commerce platforms like eBay, Shopify, and Amazon, letting you print shipping labels, track packages,..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6647837)

TZ

Trevor Z.

General Manager

> "My branded tracking page is non-existent, and my shipping services were no longer displayed on my website checkout pages."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6862449)

VR

Verified Reviewer

Warehouse Leader

> "What i like most is the Tracking, Email Notifications, and Customer support."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7096677)

CL

Chris L.

Owner

> "It's harder to login to my shipstation account than it is my bank, me credit cards, my 401k and more combined."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6821612)

AR

Anthony R.

Web Developer

> "It's seamless integration with ecommerce platforms, one in particular I use frequently is WooCommerce."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7064920)

Joe R.

IT Director

> "It can sometimes be a little clunky when printing quick labels."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7075467)

RM

Ryan M.

Operations Manager

> "It integrates with almost all of our shopping carts very easily."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7029204)

KL

Kathy L.

CEO

> "Even though his vocabulary was large, it's pretty clear, because of his lack of comprehension, that English was not his first..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6312537)

AR

Anthony R.

Web Developer

> "That reliability has made day‑to‑day fulfillment much more efficient."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7064920)

Hillel G.

Director of Implementation

> "Some features are a little confusing. Since there are alot of different moving parts it can be challenging for what i need to..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7008174)

DV

Desiree V.

Owner and manager

> "Shipstation helped my team and I to be organized and not only on time but ahead of time when it came to shipping products to..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6660930)

NS

Nicole S.

Owner

> "I used ShipStation for a couple years until they added postage fees to my account that were not for my shipments and wouldn't..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6504552)

VR

Verified Reviewer

Head of Core experiences

> "It's easy and intuitive to use, with great support and tools for everyday workflows, with good value for money."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7105606)

LH

Lucas H.

owner

> "You can't open a claim on UPS because you used shipstation and shipstation won't open claims on your behalf."

[See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___6363443)

RA

Rachel A.

Director

> "It's easy to keep track of order, track the orders, send communication about orders to customers, and access labels."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6595975)

LB

Lucas B.

Owner

> "I used it with PayPal and honestly miss the interface."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7073302)

LM

Laz M.

Fulfillment Operations Manager

> "Shipstation offers everything one needs to operate a compact, medium or large fulfillment business."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6433471)

RC

Ryan C.

President

> "The big issue is the MASSIVE price increase they are forcing on their smaller customers."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6797627)

MK

MATTHEW K.

Partner

> "It got me excellent rates and it let me ship from every marketplace."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6764090)

TZ

Trevor Z.

General Manager

> "I would have to pay an extra $480 per year just to have a packing slip that is scannable!"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6862449)

MA

Mike A.

Owner

> "Great value keep track of inventory with ease defiantly a go to for anyone in the business sector.."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7009362)

RC

Ryan C.

President

> "For them not to accommodate their existing customers is awful and just shows how little they care about us."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6797627)

KN

Kyle N.

Operator

> "It integrated well with Shopify, Walmart.com, Etsy, eBay and Amazon."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6350346)

CL

Chris L.

Owner

> "Annoying as all hell, would be faster to just go to the individual apps and order the shipments."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6821612)

MD

Mitch D.

Lead Co-ordinator

> "I liked the ability to track progress across multiple time frames easily"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6749605)

JT

Jordan T.

COO

> "Their software is not updated in a timely manner, so when Shopify makes an update , ShipStation no longer works and you are..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___4912448)

LB

Lucas B.

Owner

> "I never had any issues. When I made a mistake in ordering, it was easy to make adjustments."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7073302)

KP

Kristin P.

Admin

> "There are occasional errors on the website that can last a while and the customer service take a while to get through."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6475479)

MH

Maria H.

Owner

> "ShipStation makes it simple to manage shipping for your online store."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6647837)

CP

Christie P.

Director of Operations

> "Sometimes it takes forever for a label to process."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6765813)

BM

Brandy M.

Ceo

> "it had lots of great features easy made labels, tracking, inventory management , choice of couriers, prices were good when..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6045197)

JC

Jazmin C.

Customer Engagement Specialist

> "I did not like how they started to have a minimum shipment quote for certain pricing."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6712419)

LM

Laz M.

Fulfillment Operations Manager

> "It has grown to be able to assist us in shipping thousands of shipments per day."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6433471)

KL

Kathy L.

CEO

> "Will it be down a week because support is non-existent? Or can I trust a company to build a quality product when they won't..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6312537)

CZ

Christie Z.

GM

> "As soon as I can find a better shipping option, I will switch."

[See full review](https://www.capterra.com/p/155621/ShipStation/#SoftwareAdvice___6811239)

EH

Eddy H.

IT Support Engineer

> "Sometimes the cache on your account makes it slow to check on order if you have high volume (customer support can assist on..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5051979)

LM

Lenecca M.

Owner

> "Ship Station is a convenient and cheaper way to ship your products to your customers."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6265810)

RC

Ryan C.

President

> "Think hard before you spend countless time and money getting set up with them."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6797627)

LB

Lucas B.

Owner

> "Everything seemed secure and easy!"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7073302)

LK

Lydia K.

Shipping and QC Supervisor

> "The cost recently increased by a lot but there was no additional benefits to the price increase."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6590052)

MH

Maria H.

Owner

> "Overall, ShipStation is a solid choice for businesses looking for an easy way to manage their shipping."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6647837)

AL

Alice L.

Operations coordinator

> "Cannot split orders automatically."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6394367)

AR

Amelia R.

Wholesale Director

> "ShipStation allows us to process orders in batches, saving time and improving efficiency."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6047524)

LM

Lenecca M.

Owner

> "Sometimes I may have trouble logging into my account."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6265810)

JL

Jade L.

Customer Relations

> "Printing is straight forward and platform sorts into couriers nicely"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6723431)

KN

Kyle N.

Operator

> "I would have to frequently disconnect and reconnect the software."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6350346)

VR

Verified Reviewer

CEO

> "I like that it’s a trusted name and that they offer competitive shopping rates."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6350003)

AJ

Abby J.

Admin

> "They offer great prices but customer service is hard to get a hold of"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6564036)

MP

Marco P.

Owner

> "This product saved us money and gave us a great way to manage and integrate all our shipping and orders."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6083293)

EP

Emily P.

Solutions Analyst

> "Splitting shipment can be difficult to manage and often fail to fulfil correctly in our connected ERP system."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5048639)

JL

Jade L.

Customer Relations

> "Platform is easy to use and amendments can be made easily to orders."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6723431)

KL

Kathy L.

CEO

> "Is it just something I don't understand because the explanations on the page weren't clear?"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6312537)

MA

Mohsin A.

CEO

> "The product integrates with almost every third-party platform, we have BigCommerce and it works perfectly fine for us. When..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___3658352)

RW

Robin W.

Shipping Manager

> "The additional insurance cost to a FedEx label does not properly translate over to our operating system."

[See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___6051981)

RC

Ryan C.

President

> "Decent user interface"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6797627)

KL

Kathy L.

CEO

> "I couldn't say and live chat was not helpful at all. "

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6312537)

ZL

Zach L.

Warehouse Manager

> "ShipStation is fast and easy to learn and set up."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6854321)

RD

Robert D.

Owner

> "Canceling by email or message to rep or customer service WONT get you cancelled and your credit card charged."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5090534)

VR

Verified Reviewer

Chief Marketing Officer

> "Totally necessary for our small business to ship our cosmetic products with ShipStation."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5067966)

AJ

Abby J.

Admin

> "I had trouble changing my account settings"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6564036)

JH

Jonathan H.

Production

> "It's an all in one setup I can price a shipment, print a label and get it out the door all with one easy to use service."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4855970)

MH

Margaret H.

IT Administrator

> "Instead, I have to click on each shipment individually to view delivery information."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6012519)

DV

Desiree V.

Owner and manager

> "I recommend to anyone selling on amazon or eBay."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6660930)

RA

Rachel A.

Director

> "I cannot think of a feature I didn't like about Shipstation."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6595975)

KG

Krista G.

Shipping Specialist

> "Easy to use and navigate making for a quick shipping process"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6588762)

SK

Steve K.

CMO

> "We had a card expire and it automatically disconnects from our Shopify store. Once I correct and update my card I did not..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___3490241)

AR

Amelia R.

Wholesale Director

> "ShipStation integrates seamlessly with our e-commerce platform."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6047524)

MA

Mohsin A.

CEO

> "On and off you do get issues with tracking the deliveries and getting the up-to-date real-time tracking but again would not..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___3658352)

MT

Mckenna T.

Owner

> "ShipStation is extremely easy to use, I like that you can assign weights to products to where you don't have to manually type..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6114752)

SB

Shira B.

CEO

> "It wasn't available in Israel, and doesn't work with Israeli shipping companies."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4778503)

AS

Alexis S.

CSR

> "The business may easily connect with a variety of marketplaces, shopping carts, order management systems, and other systems..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4593778)

JH

Jeff H.

Owner

> "They recently are demanding more money unless you use their carriers, which ShipperHQ doesn't support."

[See full review](https://www.capterra.com/p/155621/ShipStation/#SoftwareAdvice___4817348)

MH

Margaret H.

IT Administrator

> "I love that ShipStation is fully integrated with PayPal, no extra steps required."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6012519)

JT

Jordan T.

COO

> "I would stay away from them completely unless they hire new staff and rebuild their software and their customer support team."

[See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___4912448)

RMF

Rutchie Mae F.

Quality Assurance Analyst

> "With ShipStation, it helps the company to coordinate with multiple carriers and order sources in one place."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4565028)

MP

Marc P.

General Manager

> "It ends up being $0 for shipping that gets charged to our customers."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4739373)

JK

Jawad K.

Owner

> "The very best thing is the price is based on the number of packages being shipped."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6048463)

Matthew B.

President

> "I am pretty sure they are failing and going bankrupt, suckering people out of as much money as possible before they..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5011431)

VR

Verified Reviewer

Owner

> "Filters, tags, notes, automations help streamline our shipping and order processing."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___3489841)

BS

Brie S.

Logistics Manager

> "There is nowhere to be able to input a weight of a shipping carton itself to help with calculations of when something will be..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4699675)

[View Reviews](https://www.capterra.com/p/155621/ShipStation/reviews/)

## User interface

4.22 (1,991)

4.57 (951)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

NetSuite

Top features

32/39

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backorder Management
-   Batch Processing
-   Billing & Invoicing
-   Contact Database
-   Customer Management
-   Customizable Branding
-   Discount Management
-   eCommerce Management
-   Exchange Management
-   Forecasting
-   Generative AI
-   Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Fulfillment
-   Order Processing
-   Order Routing
-   Order Tracking
-   Promotion Optimization
-   Purchase Order Management
-   Quotes/Estimates
-   Real-Time Data
-   Recurring Orders
-   Reporting/Analytics
-   Returns Management
-   Search/Filter
-   Shipping Labels
-   Shipping Management
-   Special Order Management
-   Third-Party Integrations
-   Vendor Management
-   Warehouse Management
-   Workflow Management

[See all features](https://www.capterra.com/p/135757/NetSuite/#features)

ShipStation

27/39

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backorder Management
-   Batch Processing
-   Billing & Invoicing
-   Contact Database
-   Customer Management
-   Customizable Branding
-   Discount Management
-   eCommerce Management
-   Exchange Management
-   Forecasting
-   Generative AI
-   Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Fulfillment
-   Order Processing
-   Order Routing
-   Order Tracking
-   Promotion Optimization
-   Purchase Order Management
-   Quotes/Estimates
-   Real-Time Data
-   Recurring Orders
-   Reporting/Analytics
-   Returns Management
-   Search/Filter
-   Shipping Labels
-   Shipping Management
-   Special Order Management
-   Third-Party Integrations
-   Vendor Management
-   Warehouse Management
-   Workflow Management

[See all features](https://www.capterra.com/p/155621/ShipStation/#features)

### Recognition

No recognitions have been awarded to NetSuite

No recognitions have been awarded to ShipStation

### Deployment & support

NetSuite

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ShipStation

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

NetSuite

-   By Oracle
-   Located in United States
-   Founded in 1977

ShipStation

-   By Shipstation
-   Located in United States
-   Founded in

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[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.22 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

vs

[Sage Intacct](https://www.capterra.com/p/76/Intacct/)[4.26 (606)](https://www.capterra.com/p/76/Intacct/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.2

4.0

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/76-135757/Intacct-vs-NetSuite)

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (951)](https://www.capterra.com/p/155621/ShipStation/reviews/)

vs

[PitneyShip](https://www.capterra.com/p/251583/PitneyShip/)[4.59 (133)](https://www.capterra.com/p/251583/PitneyShip/reviews/)

$14.99/month

Price

$0/month

4.5

Features

4.5

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/155621-251583/ShipStation-vs-PitneyShip)