# Compare NetSuite vs ShipMonk 2026 | Capterra > Unsure of what to choose? Check Capterra to compare NetSuite and ShipMonk based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/135757-153768/NetSuite-vs-ShipMonk --- # NetSuite vs ShipMonk Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: NetSuiteShipMonk2/4 selected [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.2 (2,003)](https://www.capterra.com/p/135757/NetSuite/reviews/) [ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.1 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/) [## NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.2 (2,003)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 4.2 Ease of Use 4 Customer Service 3.8 Reviews Sentiment Based on [2,003 reviews](#user-reviews) Positive 1,702 Neutral 206 Negative 95 [## ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.1 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 4.1 Ease of Use 4.3 Customer Service 4.1 Reviews Sentiment Based on [139 reviews](#user-reviews) Positive 104 Neutral 9 Negative 26 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 6,007 reviews from inventory management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 73%Fit Missing features Feature ratings Data Synchronization NA Inventory Tracking 4.3 Inventory Control 4.2 Real-Time Data 4.5 Billing & Invoicing 4.3 \--%Fit Not enough reviews Feature ratings Data Synchronization 1.0 Inventory Tracking 1.0 Inventory Control 4.0 Real-Time Data \-- Billing & Invoicing 5.0 User satisfaction User satisfaction 4.2 User reviews[2,003](https://www.capterra.com/p/135757/NetSuite/reviews/) Ease of use 4.0 Functionality 4.2 Value for money 3.9 Customer support 3.8 User satisfaction 4.1 User reviews[139](https://www.capterra.com/p/153768/ShipMonk/reviews/) Ease of use 4.3 Functionality 4.1 Value for money 3.9 Customer support 4.1 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for From pre-revenue startups to mid-size organizations, businesses use NetSuite to automate core processes and get real-time insights into operational and financial performance. Best for ShipMonk works with clients of all sizes across all verticals. Our 3PL services include: Ecommerce Fulfillment, Warehousing, B2B / Retail Compliance, FBA prep, Marketplace Fulfillment, Section 321 ## User reviews Pros & cons SP Sachin P. Head of business Systems and integration > "Its real-time reporting and scalability were especially valuable for supporting business growth and decision-making. If you want, tell me your role (e.g., finance, ops, sales), and I..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123381) RC Ronerissa C. Netsuite Admin > "Bugs and Issues: Occasionally, workflow automations or integrations (like those with Fiton for serial number tracking) can fail or produce duplicate records, requiring manual..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122536) MM Michael M. Netsuite Administrator > "It allows me to tailor solutions to specific business needs, streamline workflows, and build scalable systems that truly support operational efficiency." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116904) PFS Paul Fabian S. Web Deisngner, Developer. > "This limitation reduces efficiency in space planning and order packing, requiring workarounds that add time and complexity to daily operations." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7095982) SY Sadanandarao Y. NetSuite developer > "Furthermore, the ability to create custom records and fields without complex database management ensures the system scales effortlessly with evolving business requirements." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113826) JC Jasmine C. Accountant > "Probably struggling with the fixed assets - when we get errors that come back but not specific detail and have to create support cases to fix eg depreciation record does not exist" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116918) SP Sonu P. Systems Analyst > "It’s a powerful and reliable platform that streamlines business operations, especially in finance and data management. While there is a learning curve and occasional system..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113746) RK Rizwan K. ERP Solution Architect > "Updates or requested improvements can take a significant amount of time to be implemented, which may slow down business processes or limit the ability to adapt quickly to changing..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123756) GW George W. Information Manger > "I’ve leveraged NetSuite’s customization capabilities, including custom fields and saved searches, to tailor the platform to business needs and help teams move away from outside tools..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269) TD Tasman D. Finance Manager > "At the current time our primary issue is system performance. Although we have reviewed the scripting and workflows and upgraded to 5 processors there still seems to be delays in simple..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116933) PFS Paul Fabian S. Web Deisngner, Developer. > "It scales well as your business grows, provides real-time visibility across departments, and offers extensive customization options to match complex workflows." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7095982) BN Bill N. Senior Accountant > "Creating saved searches is not very intuitive at times, it can be very difficult to find fields as there are several similar named fields." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116895) SS Shailen S. Accounting Manager > "Real-time multi-entity reporting, seamless consolidation, and scalable automation that streamlines close and improves accuracy across finance processes." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122127) AH Adam H. Dir. IT Program Management > "The inability to communicate within the software via a 'chatter' type functionality. While we could leave notes and comments, there wasn't a way to tag users/groups without BluChat..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6841820) GW George W. Information Manger > "I also appreciated the ability to create custom fields, which allowed us to capture the specific data points that matter most to the business and tailor the system to our unique needs." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269) BG Bevan G. Finance Business Partner > "Ability to access the data via reports and searches is somewhat limited which leads to confusion and frustration." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116946) NK Nikunj K. Production and systems engineer > "Users also love its scalability; the "OneWorld" feature handles multi-subsidiary, multi-currency, and global tax needs seamlessly as a company grows. Because it is cloud-native, you..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113760) AW Archie W. Finance Manager > "The complex customization and high subscription costs can make scaling feel like a constant hurdle." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122118) WX Wei X. Senior financial accountant > "It provides strong financial reporting and good visibility into business data. Once users become familiar with the system, it greatly improves efficiency and helps manage company..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113734) RR Rizvi R. Financial Controller > "Integration issues and slow report performance and the built-in reports are not very useful or informative." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7114422) CM Christopher M. Director > "I like NetSuite because it brings finance, operations, and reporting into one \*\*cloud-based\*\* platform, so I always have real-time visibility without wrestling with silos or on‑premise..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122351) SL Shahar L. Business Application Manager > "Creating suite scripts requires development knowledge, i.e. Java script and knowledge of Suite Script configuration. Since this is not accessible to all organization inhouse, this..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6426746) OS Ogi S. Account Payable > "I’ve mainly used it for accounts payable, reconciliations, and reviewing financial data, and it has handled these tasks reliably." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019) EM Evelyn M. Senior Accountant > "Customization and reporting often require technical expertise, and support response quality can be inconsistent." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116876) VR Verified Reviewer Lead Applications Development > "As a developer, I have worked extensively with SuiteScript, workflows, and integrations to automate billing, manage large volumes of financial transactions, and connect NetSuite with..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113754) VR Verified Reviewer Operations and Logistics Coordinator > "Can be complex to navigate, and implementation and ongoing customization require significant time and cost." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7089219) GZ Grace Z. Financial controller > "For example it can pick up memo of electricity bill, it allowed us to allocate expenses to correct period, improved forecast and budget process." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7117599) SB Stephan B. Digital Marketing Manager > "The UI is extremely outdated, the browser compatibility is limited, and input fields exhibit odd behaviors such as defaulting to random values or counterintuitive keyboard navigation..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6654928) DC Dirk C. ERP administrator > "It brings financials, inventory, and operations together in one unified platform, giving you real-time visibility across the business." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116902) KZ Ke Z. Senior Accountant > "In addition, some reports and workflows are not very intuitive to set up, which can slow down daily operations." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865) PJ Praveen J. ICT BUSINESS ANALYST > "You can manage financials, inventory, orders, and customers without jumping between different systems, which makes processes much smoother and more reliable." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113815) YH Yael H. Corporate Controller > "Billing schedules are very challenging- for example quarterly billing for 2 years and for 1 year requires 2 different billing schedules, the system can only divide the quantity for non..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6427290) KY Keson Y. Accountant > "I especially value its real-time reporting and dashboard capabilities, as they support faster decision-making and better visibility across the business." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116869) PLC Pepukai Loyd C. Senior Global AR Assistant > "The interface is not always intuitive, and it often takes time and proper training to fully understand how to navigate and use all its features effectively." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183) NK Nikunj K. Production and systems engineer > "NetSuite’s biggest "pro" is its unified database, which creates a single source of truth across finance, CRM, and inventory." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113760) ES Edward S. Statutory and Regulatory Reporting Specialist > "Can be slow at times to run larger reports. If trying to see data across the whole organization, this can be considerable." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113755) OS Ogi S. Account Payable > "What I like most about NetSuite is that it keeps financial and operational data in one place, which makes it easier to follow transactions from start to finish." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019) MT Mark T. Group Financial Controller > "The Fixed Asset module is slow and clunky and lacks certain reports that auditors would expect." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122132) OS Ogi S. Account Payable > "Over time, I’ve become more comfortable with features like saved searches and reporting, which help me work more efficiently and keep track of outstanding items or exceptions." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7119019) NJ Nicolas J. FPA manager > "Implementation times and cost , for every feature being behind a paywall or additional licensing hard to asses from the start" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113849) RK Rizwan K. ERP Solution Architect > "Instead of relying on rigid, one-size-fits-all approaches, a customizable solution adapts to changing requirements, integrates with existing tools, and scales alongside growth." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123756) VR Verified Reviewer Product owner > "biggest downsides are cost, complexity, and the effort required for implementation and customization" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7104180) AG Andres G. BUSSINES ADMINISTRATION > "The real-time reporting and data visibility are especially valuable for decision-making. Although there is a learning curve at the beginning, once you become familiar with the system,..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7096847) LA Linda A. Staff Accountant > "The initial implementation and ongoing licensing fees are quite high, which can be a significant burden for smaller organizations." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7052245) LA Leandro A. Senior Accountant > "NetSuite offers strong integration, real-time data visibility, and scalable workflows. And the Netsuite Next will bring lots of benefits." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7121811) VR Vanesa R. Global Accounts Payable Manager > "The price is quite high if you want to get the full functionality of the system. And sometimes it is a bit difficult to find how the work" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122216) JV James V. It Support Officer > "NetSuite provides a centralized system where financials, jobs, and operational data can all be managed in one place." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113840) AH Ashley H. Managing Director > "From the outset, the implementation of NetSuite was handled incorrectly, causing significant disruptions to our business operations. Whenever we encountered an issue, the standard..." [See full review](https://www.capterra.com/p/135757/NetSuite/#SoftwareAdvice___6351695) LF Lloyd F. Director > "The way that Oracle netsuite have embraced AI to turbo charge its operation. And enable users to become more intelligent about the date they are using in less time" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122349) LF Lachlan F. GM of Finance > "In recent time we have occassionaly encountered issues with speed of loading pages, which is impacting productivity" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7114435) PLC Pepukai Loyd C. Senior Global AR Assistant > "What I liked most about NetSuite is its ability to centralize all key business functions into one unified, cloud-based system." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183) MK Mack K. COO > "Then on the item receipt, we can't see the total dollar value per line so the guys are constantly receiving parts at the wrong dollar value, making AP's job really difficult. And since..." [See full review](https://www.capterra.com/p/135757/NetSuite/#SoftwareAdvice___6403782) TZ Teresa Z. FC > "What I like the most about NetSuite is its innovative AI technology, which could significantly reduce the amount of manual work involved within the business" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116877) LO Lori O. Controller > "The customization that needed to happen to fit NetSuite into our current work processes and the transferring of data from our QB system to NetSuite was not smooth due to going live..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6476831) KY Keson Y. Accountant > "Overall, NetSuite stands out for its ability to streamline processes, strengthen financial oversight, and support scalable growth in a practical, user-friendly way." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116869) AH Ahmad H. Finance manager > "Prices and the customer service if we are on the normal one we will never have enogh answer and its always short" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7093163) CR Callie R. Finance Manager > "From enhanced efficiency, a reduction of errors, and a consolidation of numerous data sources into one, this has drastically improved our scalability as we take that step from a..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6811136) GA Gabby A. Business Analyst > "Sometimes system can be slow especially on the payroll mode due to having many scripts." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113819) KF Kat F. Admin > "combines accounting, CRM, inventory, e-commerce, and more in one unified platform, Robust dashboards and analytics for better decision-making" [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6817718) NC Nissam C. ERP Consultant > "NetSuite can be expensive, complex to customize, slow at times, and requires training to use effectively." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7093156) SY Sadanandarao Y. NetSuite developer > "It is a powerful tool for any organization that requires a scalable, cloud-native ERP to centralize its operations and technical stack." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113826) SB Stephen B. Accountant > "Works well for most aspects but FSM lets it down and is time consuming to manage with rubbish data." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116899) AG Andres G. BUSSINES ADMINISTRATION > "It’s a robust and comprehensive platform that helps streamline financial and operational processes within a single system." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7096847) SP Sonu P. Systems Analyst > "The system has a learning curve, and the interface can feel outdated at times." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113746) LA Linda A. Staff Accountant > "The ability to customize dashboards and reports is excellent, and the core features like invoicing work very well." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7052245) RR Rasilkrishnan R. Master Data Manager > "This makes issue in our system my duplicate creation of records." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116977) AS Anastasia S. Accounting Manager > "What I like most about NetSuite is its all-in-one structure—financials, reporting, and operations in one place." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116917) FN Fiona N. CFO > "The lack of flexibility to build management reports to requirements." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116937) GW George W. Information Manger > "I started on the operations side as an end user, which gave me a ground-level understanding of how the system supports day-to-day business processes." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7118269) RK Rizwan K. ERP Solution Architect > "One of the main drawbacks is the delay in adding enhancements and new features." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7123756) HV Hernan V. CFO > "It provides the right tools, realiable data in real time that allow to take strategic decisions with less margin error." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7094715) EA Erwin A. Senior Financial Controller > "No module for property and real estate, hospitality, property management aren’t as available." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116903) KZ Ke Z. Senior Accountant > "Having financials, CRM, inventory, and reporting connected in real time makes operations far more efficient and reduces manual work." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865) PLC Pepukai Loyd C. Senior Global AR Assistant > "The implementation process can also be lengthy and resource-intensive for businesses without dedicated IT support." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183) CTB Connor T. B. Financial Operations Manager > "I’m particularly fond of the real-time reporting the ability to quickly retrieve financial and operational data enables me to make quicker, better decisions,” he says, “Without having..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6794548) ES Ekadashi S. Administrative Assistant > "We used to have a customized item to insert multiple serial numbers in one go but now I have to do it one by one because the customization went away and we do not want to keep paying..." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___6577886) KZ Ke Z. Senior Accountant > "I also appreciate its cloud-based accessibility, which allows teams to collaborate from anywhere without complicated infrastructure." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7116865) PLC Pepukai Loyd C. Senior Global AR Assistant > "Another downside is that certain tasks may take more steps than expected, which can slow down productivity." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183) PLC Pepukai Loyd C. Senior Global AR Assistant > "Beyond that, I appreciate how everything is integrated into one system, which makes managing financials, customers, and operations much more efficient." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7122183) PJ Praveen J. ICT BUSINESS ANALYST > "Performance can be inconsistent at times, especially during large data loads." [See full review](https://www.capterra.com/p/135757/NetSuite/#Capterra___7113815) [View Reviews](https://www.capterra.com/p/135757/NetSuite/reviews/) Jackie S. Self-Employed > "What i really like about ShipMonk is that it has great security features to keep you safe, shipping is really fast and there are..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6869251) AG Amitavo G. Owner > "It looks like we'll need to take them to small claims court to retrieve our money. If you must deal with ShipMonk, I strongly..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459) AR Andrea R. Co-Founder > "I was a bit daunted by the process, but having him walk me through it, at times, step-by-step, and at all hours of the day, made..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4881370) MT Michelle T. Co-Owner > "Very costly and once they have your products, lose them, then find them, and wait until you are done with it all and insist on them..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6269734) EB Emmanuel B. Owner > "Shipping service is great, they ship through all major carriers and their backend software is easy to use, they update and improve it..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6684633) AG Amitavo G. Owner > "They were unable to fix basic problems, or take care simple issues in a timely manner. " [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459) EB Emmanuel B. Owner > "We've been with ShipMonk for 4+ years, we've seen them grow to multiple warehouses across the country and world." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6684633) AG Amitavo G. Owner > "Worse, they charged us for an additional month of their minimum picking fee. " [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459) CG Chelsea G. Owner > "Every time I ship my products, \[sensitive content hidden\] goes above and beyond to ensure a smooth and efficient process." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6258533) LD Luke D. CEO > "They are sloppy and do not take care in packing boxes." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136) EB Emmanuel B. Owner > "They have saved my business money and time, and have streamlined our shipping." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6684633) MT Michelle T. Co-Owner > "Losing many of our SKU's, which cost us over a thousand dollars and repeat business!!!" [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6269734) WM Will M. COO > "ShipMonk is quick to respond to emails, quick to fix issues and quick to help you understand any charges." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6520920) AG Amitavo G. Owner > "The poor warehouse staff had to struggle to get the inventory ready. " [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459) JC Jim C. Corporate Fulfillment & Logistics Manager > "is attentive, proactive, has excellent communication and organizational skills, and works her tail off to come up with creative..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___5074687) LD Luke D. CEO > "There are regular billing errors." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136) DV Dave V. Vice President > "Her exceptional support and hard work have been invaluable to our team at 4ocean." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6292675) LD Luke D. CEO > "The sad truth is they just do not care to do a good job, and its clear that they do not feel like change is possible." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136) AC Ana C. Customer Service > "Their ability to provide clear and concise instructions while being readily available for assistance was truly noteworthy." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4954747) LD Luke D. CEO > "The data in their dashboard is always wrong." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136) DL David L. President > "All of this has been crucial for us in reducing shipping times and import costs this year." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4937923) AG Amitavo G. Owner > "So far, there's no indication that they'll return our money. " [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459) KR Kyle R. founder > "I found it rather easy to use, the help is always there should you need it." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6679732) AG Amitavo G. Owner > "The process of leaving ShipMonk was mind-blowingly awful." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459) DL David L. President > "We've had a few support tickets in to them since, and the "Happiness Engineers" have been fairly quick and professional." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4937923) KM Katie M. Owner > "The integration with Cratejoy is not seamless and and there is still no way at this point to automatically send shipping..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271) BL Brian L. Founder / CEO > "He also helped us out EVERY step of the way with onboarding, answering all of our questions and personally navigating us through the..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3907903) KM Katie M. Owner > "There was a lack of Transparency that this was going to be the case, my company is imploding, not Growing, I have not received the..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271) TCA T.C A. Founder > "This software has expedited the SALES GROWTH of my business by removing the headache of shipping, storing, and hiring staff to..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2894012) KM Katya M. Inventory Coordinator > "Another thing is that one is not able to filter out the sales per SKU and inventory value per warehouse." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3634842) SYK Sang Yoon K. Supply Manager > "Everyone is so nice and yet so professional, I couldn't ask for a better team to help me out." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4868909) LA Ludovic A. Founder > "WE had to fulfilled some of our order after 3days SLA passed, they still charge for the minimum pick fee and never give you a credit..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4347272) BL Brian L. Founder / CEO > "Interface is nice, alot cleaner than Amazon FBA but their instructional guides are less detailed." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3907903) YC Yoshi C. Creative Director > "Their software syncing system would list products as in stock on my website, then suddenly change to an inventory level of 0 when the..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3315053) BL Brian L. Founder / CEO > "Trust is earned over time. And due to \[SENSITIVE CONTENT\] and Shipmonk's stellar support, this is the main reason why I choose to..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3907903) JD Jacob D. Co-Founder > "It Took us over a week to get this issue into the hands of someone who can stop the shipments, until we figure out how to fix it." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4496442) CH Chloe H. Operations Manager > "Overall, this positive experience solidifies them as a trusted and exceptional logistics partner." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4804384) KM Katie M. Owner > "I have angry subscribers and my boxes have missed both the June and July ship dates." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271) LB Lauren B. CMO + Co-Founder > "You can easily access all product information, shipping cost, weight and tracking information in minutes." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2902117) LA Ludovic A. Founder > "it was so poor packed that everything was damaged and we were finned for wrong customs declarations." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4347272) AR Andrea R. Co-Founder > "Our onboarding rep, \[sensitive content hidden\], went above and beyond for us." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4881370) SH Suzan H. CEO > "To top it off, they're charging for their mistakes and for them to correct the mistake." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3478394) AT Augusto T. CFO > "SENSITIVE CONTENT\] has really helped in order to navigate Shipmonk since he took care of our Customer Service." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3662156) SH Suzan H. CEO > "They have a lot of hidden fees and charge you for their mistakes." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3478394) YC Yoshi C. Creative Director > "Inventory tracking feature that updated my Shopify stock. When everything went well, being a Shipmonk customer was great." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3315053) RA Roberto A. Managing Director > "Most of the time they don't even understand what's the issue because they have zero experience and you waste your time with them." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4266721) RA Roberto A. Managing Director > "To me these guys are just good with their fancy marketing and have got good sales folks." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4266721) KM Katie M. Owner > "This is not workable for my nonprofit. If I had known any of this, I would have stayed far away from Shipmonk." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271) JCW Jason CR W. Owner > "Their staff/team is very helpful gave a lot of tips in regards to marketing and expanding in different areas of your business needs." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2987344) JD Jason D. Founder > "I chose them as they had a program for shipping overseas but they did not mention this was an add on from another company that cost..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241) SL Shazi L. Senior Operations Manager > "Very easy to use, super intuitive UI, great color use and layout, especially appreciate the at-risk feature for tracking packages..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2945740) HW Hans W. Owner > "WAY WAY WAY more expensive than you will expect." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3483778) LA Ludovic A. Founder > "Easy integration, but nothing else Good storage" [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4347272) AV Andre V. Head of Design and Operations > "Right now we are just disapointed as all is going down the drain" [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4292737) AR Adrian R. Supply Chain & Logistics Manager > "I also like being able to review the month's activities at a glance on the dashboard page." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2912923) JD Jason D. Founder > "They have not been able to put my product in correct packaging for any period of time." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241) RM Raul M. Marketing Operations Associate > "The experience with Shipmonk and our account manager Joraina allow us to provide great customer service." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2925082) YC Yoshi C. Creative Director > "It was incredibly frustrating having to email their customer service every week to report an inventory discrepancy." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3315053) KM Katie M. Owner > "the only good part of the experience was the friendliness of the happiness engineer." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271) Nicole D. CEO > "We would not have signed up with Shipmonk had we known boxes were a requirement (incredibly inefficient for us)." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975) JF Jaisen F. co-founder > "We've been working with ShipMonk for the past 3 months and have had a great experience from the sales process through the onboarding..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2892790) Nicole D. CEO > "Bugs in the software delayed shipments for days with no notice." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975) GH Grant H. Co-Founder > "Shipmonk is incredibly responsive and helped us navigate some issues we had with our SKUs. " [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2892980) HW Hans W. Owner > "Extremely expensive and terrible customer support." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3483778) Jack A. Co-CEO > "The team is great and it updates really quickly." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3627563) JD Jacob D. Co-Founder > "Stay away from this company at all cost!" [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4496442) AW Adam W. Owner > "Everything is easy and automated when it comes to the set up and fulfillment via Shopify." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3173701) JD Jason D. Founder > "Their warehouse is inefficient and incompetent." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241) JD Jason D. Founder > "I did like their dashboard, though it was not customizable. " [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241) Nicole D. CEO > "Major issues with the warehouse." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975) MA Mike A. CEO > "We came to them for their pricing and stayed because of their customer service." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2904697) MD Michael D. Co-Founder > "There are so many better options out there and the biggest regret ever is that I used ShipMonk for the past 18 months. When it came..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2757649) AR Adrian R. Supply Chain & Logistics Manager > "They always push for the best outcome in any scenario, which goes a long way for us." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2912923) MD Michael D. Co-Founder > "They are charging you as much as possible to just provide more profits for them, truly not caring for these small businesses they are..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2757649) GH Grant H. Co-Founder > "The onboarding was a breeze and would rate their customer services a 10/10." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2892980) FS Fanda S. Head of Sales > "Lack of reporting tools, not really many options to export some data." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2179088) KT Kelsi T. Merchandise Development Manager > "The customer service is what makes Shipmonk stand out though!" [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2913323) AL Alex L. President > "We have products that was "lost" and magically reappeared; we have order lost and never found. " [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2664156) SL Shazi L. Senior Operations Manager > "They are open to emails, calls, and are very thorough in their communication." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2945740) Nicole D. CEO > "god knows what else other fees they invented." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975) [View Reviews](https://www.capterra.com/p/153768/ShipMonk/reviews/) ## User interface 4.23 (2,003) [ShipMonk](https://www.capterra.com/p/153768/ShipMonk/) 4.06 (139) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important Alerts/Notifications 120 Important NetSuite Top features 42/48 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Backup and Recovery - Barcode/Ticket Scanning - Billing & Invoicing - Budget Tracking - Catalog Management - Collaboration Tools - Cost Tracking - Customer Database - Customizable Reports - Data Import/Export - Data Synchronization - eCommerce Management - Forecasting - Generative AI - Inventory Auditing - Inventory Control - Inventory Optimization - Inventory Tracking - IoT Integration - Kitting - Manufacturing Inventory Management - Mobile Access - Multi-Channel Management - Multi-Currency - Multi-Location - Order Management - Point of Sale (POS) - Predictive Analytics - Product Identification - Purchase Order Management - Real-Time Data - Reorder Management - Reporting/Analytics - Retail Inventory Management - Returns Management - Sales Reports - Search/Filter - Shipping Management - Status Tracking - Supplier Management - Third-Party Integrations - User Management - Vendor Managed Inventory - Warehouse Management [See all features](https://www.capterra.com/p/135757/NetSuite/#features) ShipMonk 29/48 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Backup and Recovery - Barcode/Ticket Scanning - Billing & Invoicing - Budget Tracking - Catalog Management - Collaboration Tools - Cost Tracking - Customer Database - Customizable Reports - Data Import/Export - Data Synchronization - eCommerce Management - Forecasting - Generative AI - Inventory Auditing - Inventory Control - Inventory Optimization - Inventory Tracking - IoT Integration - Kitting - Manufacturing Inventory Management - Mobile Access - Multi-Channel Management - Multi-Currency - Multi-Location - Order Management - Point of Sale (POS) - Predictive Analytics - Product Identification - Purchase Order Management - Real-Time Data - Reorder Management - Reporting/Analytics - Retail Inventory Management - Returns Management - Sales Reports - Search/Filter - Shipping Management - Status Tracking - Supplier Management - Third-Party Integrations - User Management - Vendor Managed Inventory - Warehouse Management [See all features](https://www.capterra.com/p/153768/ShipMonk/#features) ### Recognition No recognitions have been awarded to NetSuite No recognitions have been awarded to ShipMonk ### Deployment & support NetSuite Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ShipMonk Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details NetSuite - By Oracle - Located in United States - Founded in 1977 ShipMonk - By ShipMonk - Located in United States - Founded in 2014 ## Popular Comparisons [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,003)](https://www.capterra.com/p/135757/NetSuite/reviews/) vs [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,404)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) Contact vendor for pricing Price $38/month 4.2 Features 4.3 4.0 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/135757-190778/NetSuite-vs-QuickBooks-Online) [ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 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