# Compare FareHarbor vs Peek Pro 2026 | Capterra > Unsure of what to choose? Check Capterra to compare FareHarbor and Peek Pro based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/135106-142459/FareHarbor-vs-Peek-PRO-Tour-Operator-Software --- # FareHarbor vs Peek Pro Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: FareHarborPeek Pro2/4 selected [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[4.7 (1,126)](https://www.capterra.com/p/135106/FareHarbor/reviews/) [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.7 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) [## FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[4.7 (1,126)](https://www.capterra.com/p/135106/FareHarbor/reviews/) Starting Price $0.01one time Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.6 Customer Service 4.8 Reviews Sentiment Based on [1,126 reviews](#user-reviews) Positive 1,076 Neutral 23 Negative 27 [## Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.7 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment AS Based on [794 reviews](#user-reviews) Positive 741 Neutral 15 Negative 38 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,246 reviews from reservations software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 70%Fit Missing features Not enough reviews Feature ratings Online Booking 4.5 Booking Management 3.9 Calendar Management 3.9 Availability Management NA Channel Management 5.0 81%Fit Not enough reviews Feature ratings Online Booking 4.6 Booking Management 4.1 Calendar Management 4.2 Availability Management 5.0 Channel Management 4.7 User satisfaction User satisfaction 4.7 User reviews[1,126](https://www.capterra.com/p/135106/FareHarbor/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.6 Customer support 4.8 User satisfaction 4.7 User reviews[794](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.6 Customer support 4.7 Price starts from Price starts from $0.01One Time - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Tour operators, rental companies, boat tours, attractions, trains, ziplines, and farms. Best for Peek Pro is a scheduling tool for tour, activity and equipment rental operators. The platform lets teams manage everything from solo tour guides to large-scale immersive exhibits. ## User reviews Pros & cons KH Kevin H. General contractor > "Another great feature is the automated confirmations and reminders sent to customers—it helps reduce no-shows and keeps everyone informed." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7109207) KH Kevin H. General contractor > "FareHarbor has potential as a service, but based on my experience it needs significant improvement in efficiency, communication, and respect for..." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7109207) BB Bree B. Admin Assistant > "It played a key role in keeping our fishing charter operations organized and running smoothly, particularly with the fast-paced nature of cruise..." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7130189) KH Kevin H. General contractor > "One of the biggest issues I encountered was how long certain processes take compared to what you would expect from a modern booking and management..." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7109207) KH Kevin H. General contractor > "Overall, the platform is reliable and makes day-to-day operations smoother for businesses that rely on scheduling and reservations." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7109207) RN Reini N. Owner > "No warning we are told the website is theirs now and Fareharbor disputes anything they promised, and claim ownership of the website, litterally..." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6579685) BB Bree B. Admin Assistant > "The online booking system made it super easy for customers to snag their spots without a ton of back-and-forth chatting." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7130189) AS Al S. Manager > "They changed the fee structure and would not credit our funds into their account so that we can refund clients, despite numerous calls and emails..." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6631840) Ilich Rafael T. Visiting Lecturer > "The most thing that I like about the FareHarbor is the User-Friendly Interface of the program it allowed me to use it easily without any hassle, as..." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6348712) AS Al S. Manager > "They have the worst customer service I encountered in any business, not replying to emails or calls, nor assisting even if things are urgent." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6631840) DP Dustin P. Owner > "It allows you to look at future bookings and see future sales." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6804937) DP Darren P. Owner > "They don't innovate, their fees are higher and their support went overseas and can't solve problems." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6872952) BB Bridgette B. Manager of Education > "This simplicity improves efficiency and reduces errors, allowing us to focus more on delivering exceptional experiences to our customers." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6354643) RN Reini N. Owner > "You can't keep and manage your "own" website unless you pay $5,000." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6579685) KH Kevin H. General contractor > "FareHarbor is very easy to use and makes managing bookings much more organized." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7109207) Ilich Rafael T. Visiting Lecturer > "The cost is what makes it quite a setback for me, but overall the quality of the program compensates the price." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6348712) VR Verified Reviewer IT Manager > "Being a cloud-based service, FareHarbor allowed us to move away from our antiquated reservation system to a more robust system that allows online..." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6053222) VR Verified Reviewer Administrative Assistant > "The one thing I really did not like about FareHarbor was the high fees. " [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___7077394) CH Craig H. Owner > "The speed of the hosted environment keeps up with our check-in flow, and the system seemlessly integrates with our website for online booking. " [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4791894) MH Mark H. Director > "Exorbitant fees that we couldn't with clear conscience pass on to customers." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6692394) KS Katie S. Operations Manager > "Great customer support and does almost everything you can think of and they are always implementing new features." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6881664) CG Camilo G. Director > "Now, they seem more interested in finding creative ways to destroy small businesses." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6550830) LC Lucy C. President of Sales > "There are very useful features for every booking and reservations website." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6406903) AS Andrew S. Owner > "Customers didn’t like the platform." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6863345) CD Christina D. Owner Manager > "The customer support is awesome, however different time zone sometimes makes it not practicable to solve the problems in 24 to 48 hours." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4783761) MB Michael B. General Manager > "Company values shifted and are now only out to make money." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6702398) CW Cynthia W. General Manager > "Our account manager checks in with me once a month which is great!" [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6641555) BN Bobby N. Consultant > "customers could not get on to use, can take up to an hour just to get in a cew then takes another hour before it is your turn to book ." [See full review](https://www.capterra.com/p/135106/FareHarbor/#SoftwareAdvice___4938410) CG Camilo G. Director > "Customer service WAS very good, and commission rates WERE fair (Past tense)" [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6550830) CG Camilo G. Director > "I've been using Fareharbor for 6 years, and I must say I have passed from being a very satisfied customer to being totally dissatisfied." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6550830) EH Ewa H. Director > "It is also reasonably priced." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6801277) CG Camilo G. Director > "I hope whoever reads this review avoids this company at all costs." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6550830) CD Christina D. Owner Manager > "The integration with other platform is great, user friendly, simple step to add/edit/archive items." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4783761) DB Daeus B. President > "Some of the booking restrictions get funky on some of our items." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6033365) MS Mark S. Director > "The initial sales guy tried to setup the system to drive too many of our bookings online, at the expense of doing them manually to make better use of..." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3866458) DD Dennis D. CFO > "The overall user interface just did not seem to live up to what other products on the market can offer." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6197517) JR José R. Manager > "What I like most is the way I can manage times and dates at bookings (blocking, availability, etc)." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4675311) CM Conor M. CEO > "They send a lot of marketing emails that are irrelevant." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___5006091) JB Jim B. Business Systems Analyst > "Great product (have made use as a consumer for vacation and recreation activities), just more than we need at this time." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4848328) CD Christina D. Owner Manager > "Not suitable for multi day tour." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4783761) CW Cynthia W. General Manager > "How easy it is to use." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6641555) CB Clint B. Founder > "After the connection we realized over approximately two weeks our bookings completely stopped as there were continuous issues with the API..." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3872211) HF Heather F. Founder/Owner > "Overall Fare Harbor is a great tool that helps my manage my food tour and excursion business on a day to day basis quickly and easily." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4635999) CB Cleopatra B. Managing Director > "Some of the features can be a little confusing initially." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4793680) DB Daeus B. President > "Usually able to help and solve your problems within 24-36 hours." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___6033365) CB Clint B. Founder > "We went through another two weeks of dozens of overbookings and missed bookings in the system then of course the API was not working again. " [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3872211) VR Verified Reviewer Marketing > "Gives direct connection with some OTAs, through API.The software has some interesting features that could be very useful (shared resources, crew...),..." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4588192) NB Nuno B. Sales & Marketing Manager > "There are a aspects that constantly requires the intervention of the support team which is always a bit time consuming for changes that requires some..." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3526854) CD Christina D. Owner Manager > "This software is suitable for day tour operators." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4783761) SC Sarah C. Outreach / Visitor Services Manager > "Our non-profit arts organization / national historic landmark started shopping for a new ticket vendor amidst the pandemic when our formerly tried..." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___2839517) TB Teresa B. CEO > "Due to the world wide partnerships it is a great and profitable Booking Software, offering a large range of Reports and management tools." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4684990) BC Bryan C. Director > "Service cancelled and funds frozen in my account because I am not a US company, which they knew for 6+ years." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3572286) HF Heather F. Founder/Owner > "I find the software easy to use and easy for me update and edit tours and availabilities. As a major player in the rez tech arena, Fare Harbor is..." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4635999) VR Verified Reviewer Marketing > "The rate managing is a hassle, especially if you have many distributing channels." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4588192) KO Kelly O. Accounts, Admin & Reservations > "Easy to use, especially the app when out and about, bookings and payments are easy as are cancellations and refundsDashboard is easy to see..." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4676890) ML Melissa L. Owner /Operator > "super can’t seem to complete a request, even when it’s costing my business." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3577968) FS Felipe S. Owner > "I was impressed with how fast the team was able to set up my account and start running the app for my reservations, and within a week everything was..." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4676563) YH Yiannis H. Owner > "I would rather that customer support handled some issues rather than providing users demos on how to do it themselves" [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4680737) SC Sarah C. Outreach / Visitor Services Manager > "The customer service team has been exceptional in providing complete information and support throughout the vetting process and then getting us set..." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___2839517) VR Verified Reviewer Front Desk Agent > "The only issue I have with Fare harbor is that I wish they would accept Paypal payments, this would diversify the amount of payment options available..." [See full review](https://www.capterra.com/p/135106/FareHarbor/#GetApp___3164942) CH Craig H. Owner > "My interactions with their support organization have been very satisfying." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4791894) BC Brenda C. OWNER > "Also, doesnt support retail add-ons well (Point of Sale)" [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4529655) JL Jorge L. Activity & Tour > "All the options FareHarbor offer combined with an efficient bine technology developed by the company's technical team" [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4686936) TB Teresa B. CEO > "The website handling is strict and not allowed." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4684990) PT Peterson T. Captain / Ownerq > "It is a system that is a great fit for my small charter / tour operation." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4679150) JR José R. Manager > "Nothing at the moment. When we are not able to solve something we ask Fareharbor for help" [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4675311) Oscar P. Captioner > "What I like the most about this software is that is very easy to use, it has many features which will help you depending on the services that you are..." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3079435) DD Demian D. Owner/Operator > "I didn't find value in that department, so do not offer my services for a commission." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3529930) DM David M. Business Manager > "It operates our booking system, website and payment system flawlessly" [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4679101) DT Dean T. Owner > "If you need support be prepared to wait a week or more for changes with little to no reply as to when it will be addressed." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3464465) JB Janet B. CEO > "As a business owner, FareHarbor has helped me by freeing up my time for other tasks." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4676297) RC Rebecca C. Campground Manager > "We have a few concerns about how it works for us, which I went into detail about in the question above; but the biggest issue facing us now is..." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___2634491) JM James M. Captain > "Fareharbor takes care of the booking of customers and they do it well." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4677616) ES Eric S. CEO > "I don't want to pass fees on to the customer and there doesn't seem to be an option to change it." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___2942975) HF Heather F. Founder/Owner > "Their knowledge base and resources are outstanding as well as there in person customer service." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4635999) BO Bob O. President > "Terrible customer service" [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___3625208) DM David M. Business Manager > "They have an excellent team for answering any and every query." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___4679101) SP Steve P. Managing Director > "Our website has a dark theme and Fareharbor currently does not have any flexibility to move beyond its white background booking windows (Rezdy does)...." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___2487531) LH Liam H. Tour Guide > "Easy to use, I worked as a tour guide, and we used this system as our main way of taking bookings, printing manifests and organizing our staffing for..." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___2816547) SP Steve P. Managing Director > "We selected and installed Fareharbour over Rezdy but one of the big disadvantages I see with Fareharbor relates to branding." [See full review](https://www.capterra.com/p/135106/FareHarbor/#Capterra___2487531) [View Reviews](https://www.capterra.com/p/135106/FareHarbor/reviews/) AS Andrew S. Owner, Operator > "We are confident that this booking site will do most of the tedious work it takes to book our trail rides and..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6682679) MP Mark P. owner > "Their chatbot offered solutions that failed 90% of the time. If escalated to “live support,” I’d get a canned..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659) TR Tommy R. Founder and Administrator > "It is a very complex system and comes with a lot of features that provide a great customer experience when..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6632940) LS Luis S. Manager > "Due to that, my account is basically blocked and we are not being able to receive reservations neither we are..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6395201) LJ Laine J. Tour Operator > "The integrated waiver was helpful as was the pre-tipping feature." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6452967) VR Verified Reviewer Owner > "Other than a fairly user-friendly setup with a learning curve, the experience has been horrid. Once the..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6861353) MP Mark P. owner > "Lots of promises of a great staff working behind the scenes with cutting edge technology" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659) RB Rachelle B. Owner > "Don’t even get me started on the delay of them depositing funds into your account if they’re not withholding..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6705666) MP Mark P. owner > "Some of the widgets are cool" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659) LW Levawn W. Director > "Everything is wrong and unprofessional about peek and absolutely no help but a ai chat and call agent that cant..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980) VR Verified Reviewer President > "We have grown out of WIX bookings but seriously look at that for a very feature rich low cost solution!" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#GetApp___6299242) MP Mark P. owner > "Connections failed across the board — Tripadvisor, GetYourGuide, my own website — all broken." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659) JG Joe G. General Manager > "Peek allows our customers to book overnight accommodations as well as activities from one booking engine." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4788522) AD Aitor D. Director > "High fees for the clients and missing a waiting list option and they way to build packages is not very user..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6638369) KB Kim B. Owner > "The user side of Peek Pro is quite attractive, with the design integration between web and phone making it..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6047076) LW Levawn W. Director > "Their chat doesn’t work, and you can’t even get someone on the phone." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980) MR Molly R. Reservation Manager > "We like the checkout process and easy user interface." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6631555) LS Luis S. Manager > "I have been trying to register on that for almost 2 weeks and because of a bug, I am not being able to complete..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6395201) LK Lina K. Owner > "The onboarding was good, and the check ins were also helpful." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6752137) MP Mark P. owner > "Desperate, I turned to their AI chat system, which offered no solutions." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659) MP Mark P. owner > "Onboarding started well." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659) VR Verified Reviewer Owner > "Customer service, even by present day standards, is non-existent." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6861353) CG Chuck G. Owner > "More importantly, the sales and onboarding team was excellent to work with. " [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6629835) LW Levawn W. Director > "There has been zero accountability or support. If you're a business owner, think very carefully before trusting..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980) AS Andrew S. Owner, Operator > "It is also very user friendly on the manager side as well." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6682679) JJ Jennie J. Operations Manager > "Some of the report features are difficult to reconcile with my QuickBooks." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6716457) LA Laurie A. Ogden Ghost Tours manager > "This service seems to cover most of the things that we need to run this small business." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4981498) VR Verified Reviewer President > "I question if they are even still in business with how challenging it is to get in contact with them which was..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#GetApp___6299242) SL Sarah L. Founder > "Love the customer interfaces and customization options." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4848793) LW Levawn W. Director > "Peek Pro has cost my company clients, money, and reputation." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980) KS Katie S. Taproom Manager > "They were super helpful and could even reactivate our old account, so we did not have to start all over." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6143927) MP Mark P. owner > "email — adding insult to injury." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659) CG Chuck G. Owner > "Her communication and follow up was top notch! " [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6629835) RB Rachelle B. Owner > "They are zero help and don’t answer your questions, that’s if you can get them to email you back in the first..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6705666) BG Blake G. Captain > "sensitive content hidden\] made it very easy" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6724372) RI Rachael I. Owner > "Using the URL on an iPad, you can't see the amount charged or amount owed as that section is cut off." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6134334) SL Sarah L. Founder > "The booking flow widgets are also really great." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4848793) MD Mariam D. Manager > "I demand they give us our money or we will be forced to go to the business bureau" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___6545897) QP Quoc P. Business owner > "Clearly will allow us to book more efficiently." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6189238) MD Mariam D. Manager > "I wish I never would have signed up with this company that doesn’t care about their customers." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___6545897) CA Carrie A. Owner/Administrator > "They were very easy to work with and even found a "work around" for something that I requested that wasn't in..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5035171) WO Wendy O. Owner > "Customer service is absolutely unacceptable. And the lack.of reports and layout of calendar is so far behind..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___6207152) CK Chris K. Owner > "Its a pretty powerful tool and can manage a lot of reservations" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6255052) RI Rachael I. Owner > "So if you discount a large group, then have to charge damages, the damages are then discounted." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6134334) KZ Kristian Z. Owner > "I had a positive experience communicating with and setting up Peek Pro for my clients." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5073605) KF Kenneth F. CEO > "The software currently lacks the ability to track service or hours of use for our product for maintenance but..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3879231) CA Carrie A. Owner/Administrator > "I feel our website looks more professional and things are easier for me to manage now!" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5035171) MB Marian B. Engagement Director > "I didn't even know what questions to ask at the end of sessions, and mysteries I brought up in between still..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6161886) AM Allyson M. Director of Operations > "Our organizations experience in setting up this service was easy and straight to the point with all questions..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6203267) ME Marissa E. Owner operator > "I think editing the activity schedule can get a little confusing at first." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6135746) JB Jay B. Project Dude > "Looking forward to adding more services to the online offerings." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5078230) Teresa P. Manager > "Peek Pro is very complicated to set up and even more complicated for the tour or rental operator to use." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#GetApp___6192030) CB Cameron B. Business Development Cooordinator > "Once placed, we are able to manage these activities and reservations easily in the back office suite." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4593372) RB Rebecca B. Owner > "PeekPro has to sell you on lies because they are a subpar product." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___5033892) MK Michaela K. OWNER > "They were very kind, professional, and were flexible with my client not being the best or most responsive" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6166582) RB Rachelle B. Owner > "Wouldn’t recommend to my biggest competitors at this point" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6705666) LS Logan S. Box Office Manager > "This reduces the workload on the office and allows them to spend more time helping customers book who are..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___2886163) NB Neil B. Owner > "The payment processing is awful. And they dont seem to care about getting it fixed." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6052100) GR Gregory R. Owner > "I like the customer flows so much more thank FareHarbor." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4950940) RB Rebecca B. Owner > "You have an option on there called activities that is completely useless." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___5033892) DP David P. Captain/Owner > "Seamless integration to our website, tracks our bookings and pays quickly..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4723497) CK Chris K. Owner > "I go through the help articles and cant find a resolution. " [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6255052) MW Melinda W. Owner/Operator > "They were professional, detailed, organized and efficient. " [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4908384) BW Barbaara W. Admin > "Unable to save repeat customers, confirmation and reminder emails change settings on own. " [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3778315) JB Jill B. Tourism Director > "Also, the reschedule feature link on the confirmation email has been such a time saver for my team!" [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4191605) PH Patrick H. Owne > "They refuse to address the issues with their product." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6194417) MW Melinda W. Owner/Operator > "sensitive content hidden\] helped me sign up and on board with Peek Pro. " [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4908384) RI Rachael I. Owner > "Support can't help find them either." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6134334) MM Minasse M. Owner > "Their customer service is amazing." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6200523) PH Patrick H. Owne > "Customer support is useless. " [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6194417) EW Elton W. Owner > "Customer support is the best in my opinion." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4797178) PH Patrick H. Owne > "Absolutely no support." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6194417) OH Oriya H. Founder > "It has been an easy transition into the service and I have already had numerous online bookings and have been..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4344513) MC Morgan C. owner > "I had no idea how much time I was going to be saving on the computer emailing clients. " [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3900039) MH Marriah H. Owner > "Peek Pro has been the only software that I've been able to find that can support my business' booking needs..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3369425) MM Meredith M. Manager > "I've never used a program where refunds need to be taken from your business's credit card and put into a..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3370382) AN Aja N. Administrator > "The online booking system has completely streamlined our reservation process." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3834359) AP Angela P. Owner/CEO > "Dislike that many features require a third party app (I.e., syncing booking to calendar)." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3369459) MH Marriah H. Owner > "I do like that bookings that I manually create do not have the booking fee and only the payment processor fee..." [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3369425) JB Jill B. Tourism Director > "How the waiver works has been our least favorite about this software. " [See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4191605) [View Reviews](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) ## User interface 4.74 (1,126) [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/) 4.68 (794) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activities Booking 150 Important Activity Dashboard 120 Important FareHarbor 33/46 - Access Controls/Permissions - Activities Booking - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Availability Management - Billing & Invoicing - Booking Management - Booking Notes - Calendar Management - Calendar Sync - Channel Management - CRM - Customer Database - Customer History - Customer Support - Customizable Branding - Customizable Reports - Customizable Templates - Discount Management - Dynamic Pricing - Email Templates - Event Scheduling - Generative AI - Group Reservations - Inventory Management - Mobile Access - Multi-Language - Multi-Location - Online Booking - Payment Processing - Price/Margin Management - Promotions Management - Rate Management - Ratings/Reviews - Real-Time Updates - Reminders - Reporting/Analytics - Room Booking - SMS Messaging - Social Media Integration - Third Party Booking - Third-Party Integrations - Website Integration [See all features](https://www.capterra.com/p/135106/FareHarbor/#features) Peek Pro Top features 39/46 - Access Controls/Permissions - Activities Booking - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Availability Management - Billing & Invoicing - Booking Management - Booking Notes - Calendar Management - Calendar Sync - Channel Management - CRM - Customer Database - Customer History - Customer Support - Customizable Branding - Customizable Reports - Customizable Templates - Discount Management - Dynamic Pricing - Email Templates - Event Scheduling - Generative AI - Group Reservations - Inventory Management - Mobile Access - Multi-Language - Multi-Location - Online Booking - Payment Processing - Price/Margin Management - Promotions Management - Rate Management - Ratings/Reviews - Real-Time Updates - Reminders - Reporting/Analytics - Room Booking - SMS Messaging - Social Media Integration - Third Party Booking - Third-Party Integrations - Website Integration [See all features](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#features) ### Recognition No recognitions have been awarded to FareHarbor No recognitions have been awarded to Peek Pro ### Deployment & support FareHarbor Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Peek Pro Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details FareHarbor - By FareHarbor Holdings - Located in Netherlands - Founded in 2013 Peek Pro - By Peek Travel - Located in United States - Founded in 2011 ## Popular Comparisons [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[4.74 (1,126)](https://www.capterra.com/p/135106/FareHarbor/reviews/) vs [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.61 (5,756)](https://www.capterra.com/p/114949/Eventbrite/reviews/) $0.01one time Price Contact vendor for pricing 4.5 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/114949-135106/Eventbrite-vs-FareHarbor) [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.68 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) vs [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[4.61 (5,756)](https://www.capterra.com/p/114949/Eventbrite/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/114949-142459/Eventbrite-vs-Peek-PRO-Tour-Operator-Software) [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[4.74 (1,126)](https://www.capterra.com/p/135106/FareHarbor/reviews/) vs [Booqable](https://www.capterra.com/p/138689/Booqable/)[4.83 (1,134)](https://www.capterra.com/p/138689/Booqable/reviews/) $0.01one time Price $29/month 4.5 Features 4.6 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/135106-138689/FareHarbor-vs-Booqable) [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.68 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) vs [Booqable](https://www.capterra.com/p/138689/Booqable/)[4.83 (1,134)](https://www.capterra.com/p/138689/Booqable/reviews/) Contact vendor for pricing Price $29/month 4.5 Features 4.6 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/138689-142459/Booqable-vs-Peek-PRO-Tour-Operator-Software) [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[4.74 (1,126)](https://www.capterra.com/p/135106/FareHarbor/reviews/) vs [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) $0.01one time Price Contact vendor for pricing 4.5 Features 4.7 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135106-152433/FareHarbor-vs-Hostaway) [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.68 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) vs [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.7 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/142459-152433/Peek-PRO-Tour-Operator-Software-vs-Hostaway) [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[4.74 (1,126)](https://www.capterra.com/p/135106/FareHarbor/reviews/) vs [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[4.69 (1,318)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/) $0.01one time Price $149/month 4.5 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/17313-135106/OpenTable-for-Restaurants-vs-FareHarbor) [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.68 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) vs [Lodgify](https://www.capterra.com/p/131924/Lodgify/)[4.53 (1,283)](https://www.capterra.com/p/131924/Lodgify/reviews/) Contact vendor for pricing Price $16/month 4.5 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/131924-142459/Lodgify-vs-Peek-PRO-Tour-Operator-Software) [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[4.74 (1,126)](https://www.capterra.com/p/135106/FareHarbor/reviews/) vs [Lodgify](https://www.capterra.com/p/131924/Lodgify/)[4.53 (1,283)](https://www.capterra.com/p/131924/Lodgify/reviews/) $0.01one time Price $16/month 4.5 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/131924-135106/Lodgify-vs-FareHarbor) [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.68 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) vs [SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.56 (1,282)](https://www.capterra.com/p/140086/Simplybook-me/reviews/) Contact vendor for pricing Price €9.9/month 4.5 Features 4.4 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/140086-142459/Simplybook-me-vs-Peek-PRO-Tour-Operator-Software) [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[4.74 (1,126)](https://www.capterra.com/p/135106/FareHarbor/reviews/) vs [WeTravel](https://www.capterra.com/p/163474/WeTravel/)[4.78 (524)](https://www.capterra.com/p/163474/WeTravel/reviews/) $0.01one time Price $79/month 4.5 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/135106-163474/FareHarbor-vs-WeTravel) [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.68 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) vs [WeTravel](https://www.capterra.com/p/163474/WeTravel/)[4.78 (524)](https://www.capterra.com/p/163474/WeTravel/reviews/) Contact vendor for pricing Price $79/month 4.5 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/142459-163474/Peek-PRO-Tour-Operator-Software-vs-WeTravel)