# Compare AxisCare vs CareSmartz360 2026 | Capterra > Unsure of what to choose? Check Capterra to compare AxisCare and CareSmartz360 based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/135068-233554/Non-Medical-Homecare-Scheduling-vs-CareSmartz360 --- # AxisCare vs CareSmartz360 Features and Cost Comparison Last updated March 24th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: AxisCareCareSmartz3602/4 selected [AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/)[4.7 (728)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) [CareSmartz360](https://www.capterra.com/p/233554/CareSmartz360/)[4.8 (181)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) [## AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/)[4.7 (728)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) Starting Price $200.00/month Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.5 Customer Service 4.6 Reviews Sentiment GK CR Based on [728 reviews](#user-reviews) Positive 692 Neutral 20 Negative 16 [## CareSmartz360](https://www.capterra.com/p/233554/CareSmartz360/)[4.8 (181)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) Starting Price $10.00/month Value-for-Money 4.8 Functionality 4.6 Ease of Use 4.6 Customer Service 4.8 Reviews Sentiment MS DA UA Based on [181 reviews](#user-reviews) Positive 175 Neutral 3 Negative 3 ## Summary * * * Features in Home Care Software 40 / 48 Only AxisCare - Geriatric Care Best performer 43 / 48 Only CareSmartz360 - Employee Portal - EMR/EHR - Medication Management User satisfaction User satisfaction 4.7 User reviews[728](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.5 Customer support 4.6 User satisfaction 4.8 User reviews[181](https://www.capterra.com/p/233554/CareSmartz360/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.8 Customer support 4.8 Price starts from Price starts from $200Other, Per Month - Free version - Free trial Price starts from $10Other, Per Month - Free version - Free trial Best for Best for Enterprise-level non-medical, personal care home care agencies, including those billing to Medicaid. Our clients seek to improve their workflows, simplify billing, and have full reporting abilities. Best for Home Care, Enterprise Home Care Agencies, Private Duty Home Care Agencies, Home Care Franchisors, Independent Home Care Agencies, Multi-Location Home Care Agencies, Large non-medical homecare agencies ## User reviews Pros & cons GK Griselda K. Owner, President > "The system is designated with enough alerts and features to have an efficient workflow from scheduling to payment..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7115501) AS Amanda S. Childcare Scheduler > "so i get a little confused on how to navigate and what filters to use to get exactly what i want or need." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7118019) CR Crystal R. Care Director > "One of the biggest strengths is their customer support—any time we need assistance, we’re able to quickly get in touch..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7115402) TM Tyler M. Administrator > "That makes me a little cautious, especially around stability and data integrity." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7115471) PM Philip M. Office Manager > "The system works seamlessly and smoothly with our accounting software and the customer service is always available and..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6363643) NC Niccole C. Office Manager > "It messes up when we are uploading information." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7116220) CR Crystal R. Care Director > "In terms of features, the real-time scheduling view is one of my favorites." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7115402) SL Susan L. Owner > "There are some features in scheduling that are less intuitive than I would prefer." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7001792) TM Tyler M. Administrator > "API is probably the strongest part. If you know what youre doing you can build around it and fix a lot of the gaps..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7115471) SC Selena C. Care Coordinator > "We get a lot of calls for clocking in and out because the app says they are to far away and they are right in front of..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6351404) AS Amanda S. Childcare Scheduler > "The program overall has some many features to explore and learn how to use to make my job a little bit easier each..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7118019) DC Desiree C. Health aid > "The pricing it can be a little pricey for smaller organizations." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6607541) AS Alison S. Owner > "Their features have evolved nicely with the times in home care and the scheduling elements are intutive and improve..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7004090) TM Tyler M. Administrator > "UI is inconsistent right now." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7115471) TG Tiffany G. Scheduler > "We are able to keep all staffs credentials in one place incase we rehire at a later date." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6887535) TM Tyler M. Administrator > "That’s not something you can afford to get wrong in healthcare." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7115471) DO Dan O. Recruitment, Retention and Technology > "Customer service is phenomenal from a support standpoint, but their hands are tied due to the development team and..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6832921) TS Tanesha S. Scheduling Coordinator > "No a huge fan of the latest update the Beta Navigation because it is not as user friendly." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6682981) GK Griselda K. Owner, President > "It is a very user-friendly system, for both users and caregivers out in the field. " [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7115501) TT Tri T. Owner and CEO > "Sometimes the caregiver app causes confusion." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6686923) MC Melissa C. Unit Supervisor Care Coordinator > "It's a secure and easy-to-use application for daily use, providing better support to customers and employees." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7005616) TS Tanesha S. Scheduling Coordinator > "Also switching from client to caregiver is not an easy transition." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6682981) AS Alison S. Owner > "It makes my job managing more seemy business organized and keeps things running smoothly." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7004090) SB Sahnil B. Human Resources Coordinator > "No option to put “out of office” reminder" [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6712360) CS Candyce S. Owner > "With ability to customize any form and create almost any report, I couldn’t be happier." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6370385) TA Tracy A. Owner > "Basically because I have learned there was none due to Axis care having full knowledge that this service would NOT..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___4785480) AB Amanda B. Area Manager > "Been using for 5 yrs and I think it is great, can use with ease and dependable which is essential to client and..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7002015) TA Tracy A. Owner > "Overall, I would say, poor… Due to the fact that they knew the service would not work in my area." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___4785480) KM Kelly M. CARE MANAGER > "I like that Axis care keeps everything organized in one place." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7118000) BD Bryan D. Home Health Aide > "Axiscare is being short-sighted by not to support end users more directly and not adding end user accessible..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#SoftwareAdvice___3597572) MD Misty D. Case Manager > "It's nice to add info to a call log with the first or last name." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6883259) IN Isaac N. Administrator > "Staff can't sign incident reports and the application for employment doesn't do us much good." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___3701665) TP Thomas P. Accounting Manager > "AxisCare is an effective tool to maximize the processing of employee time management, collect data, onboarding,..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6201511) OA Oluwaseun A. CEO > "They will charge you regardless of your business position without providing and form of service as you are locked down..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#SoftwareAdvice___4567217) RR Ron R. President CEO > "The UI is intuitive, performance is good and the overall system is reliable, minimal or no down time." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7000055) MM Mary M. owner > "I had trouble with my Quickbooks and the support team helped me with that when I could not get Quickbooks support team..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___4089412) CR Crystal R. Care Director > "Overall, AxisCare is a reliable platform that continues to support our team effectively." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7115402) BD Bryan D. Home Health Aide > "The Axiscare software malfunctions about half of the time. " [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#SoftwareAdvice___3597572) CC Carleton C. Owner > "The price was great as well - much cheaper than our old system. " [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7117334) OA Oluwaseun A. CEO > "I am having to pay all expenses and overhead cost out of pocket." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#SoftwareAdvice___4567217) DC Desiree C. Health aid > "It also helps keeping track of who best matches each client." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6607541) Rich J. Director of Customer Experience > "There has to be a better solution for each of their clients than being told that this is not possible." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___3744519) DO Dan O. Recruitment, Retention and Technology > "I like that it is web-based; the support line folks are really great, and they try their best to help you with the..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6832921) BD Bryan D. Home Health Aide > "The most frequent problem is refusing input." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#SoftwareAdvice___3597572) YE Yisel E. Billing Coordinator > "That everytime i have a problem and i call they always help me and make sure that im set up and my problems has been..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6363567) SH Sherri H. Director of Operations > "I would love to have the ability to map AxisCare to our earnings codes in iSolved to automate that process for..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2461697) KC Kenya C. Scheduler > "Keeps me organized and keep things together" [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6883173) LA Loree A. CEO > "Support is difficult to reach and then dismissive." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___4032277) BB Bradley B. Director > "Overall they are fantastic and tell future homecare owners about them." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7118113) MS Melissa S. Owner > "The customer service team was not any better and they were rude to me." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#SoftwareAdvice___3509877) SS Shonna S. HCBS Director > "I like the robust reporting and access to integrations." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6673685) KM Kiera M. Administrator > "Wish there were more functions such as allowing caregivers to see their hours/pay calculations on the app, there is..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2461770) TT Tri T. Owner and CEO > "Nice scheduling and tracking of the many variations." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6686923) BC Bryan C. Franchise Owner > "I have to track my referral sources and potential leads on two separate platforms now and we are having issues with..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2475488) NI NIMI I. Director of Operations > "It is easy to set up and use, safe and secure and updates their technology constantly to meet the ever changing and..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6351352) CW Catherine W. Scheduling/ Client Service Coord > "Not user friendly" [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___3500197) DD Dallas D. Junior Care Manager > "All the features are great." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7120190) JlG José luis G. Manager / owner > "Visually the interface looks I little bit all, just like and old windows, the restrictions for billing and make fixed..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#SoftwareAdvice___2295750) RF Ross F. Owner > "I am a tough grader so this is good." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7115395) CE Carlos E. Admin > "Beta billing; i think it need more work and improvements; I'm still working on the legacy part of the software for..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2462473) KV Kevin V. Treasurer > "It is a secure platform and can handle all my information. " [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6673780) CK Christine K. Owner/Manager > "It is extremely frustrating that I cannot pull up a chronological daily log showing what different staff members have..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2475762) KO Kristina O. Client Specialist > "The user-friendly layout is key, the reminders the system does, and most of all all the detailed reports that can be..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6169508) LG Lauren G. Homecare Coordinator > "Many glitches with windows closing before information can be saved or saving the information and it doesn't show up." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2461793) NE Nichole E. Care Coordinator > "I like how easy it is to navigate the system, and the courses we can take to continue learning to use the system." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6382180) AK Ashley K. Administrative Assistant > "Bottlenecks, this might be an internal internet capacity issue, but we frequently have slow downs in the AxisCare app..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2461907) KV Kevin V. Treasurer > "It handles everything my home care company needs, and does it very well. " [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6673780) LW Lelynn W. Office Manager > "That's quite a pain. If they clock in within 5 min of the shift, we shouldn't be bothered to have to manually verify..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2477645) EP Emeline P. Director of Operations > "This establishes a rhythm that aids in resolving issues and tackling daily operational questions efficiently." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6178681) AG Andrea G. Case Manager / Scheduler > "Five full minutes of dead air waiting for callers to join the call should have been deleted from the file at least..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2461889) SJ Shawnta J. Supervising Scheduler CNA > "For the most part AxisCare is easy to use, it has some glitches here and there but fairly a good app." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6673301) LW Lelynn W. Office Manager > "Right now it appears to only pull information from the site to AxC but will not submit info back to the site from AxC...." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2477645) SM Shirley M. Administrator > "Great experience using their platform from the caregiver and admin viewpoint." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6683098) BL Brittany L. Director of Operations > "It is great when it works but it often has bugs or issues that do not allow our caregivers to utilize the apps..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2461713) LG Lyndsey G. Caregiver > "It is very easy to find what I am looking for and navigate the content" [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6351454) LG Lauren G. Homecare Coordinator > "Customer service is great about getting back to requests for service, but at times they quit communicating and the..." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2461793) PM Paula M. Payroll Specialist > "The software is fairly intuitive, and staff have been helpful and responsive. " [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___6682959) JA Jenny A. Payroll > "I am not able to get both the actual hours worked and the hours that are scheduled. " [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2461733) RR Ron R. President CEO > "positive, customer service is good and responsive." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___7000055) LJ LAWRENCE J. Owner > "Not able to make changes to for access for roles." [See full review](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#Capterra___2461760) [View Reviews](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) MS Marcus S. CEO > "Pair that with how smoothly it manages staff profiles, client records, billing, and compliance, and it feels like we..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7047888) JG Jenelyn G. Admin Assistant > "There may be occasional performance issues such as slow loading times or glitches, which can impact the user experience." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6427045) DA Damilola A. Owner > "I like it's all-in-one functionality that streamlines scheduling, billing, and communication, its user-friendly and work..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7002574) VT Veena T. Scheduler > "It can be quite challenging for new users to navigate the platform without prior experience or training." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6844711) UA Ubah A. Administrator > "The mobile app is great for caregivers in the field, and the real-time updates improve communication. Plus, their customer..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6855656) JT Justin T. President > "That format is nearly impossible to work with." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7045315) MS Mariah S. Caregiver > "CareSmartz360 has truly helped us improve efficiency, compliance, and communication across the board." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7050499) AS Albert S. Administrator > "It did not fit our unique scheduling requirements. " [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7013052) JG Jenelyn G. Admin Assistant > "The system allows for detailed profiles of both clients and caregivers, facilitating better matches and more personalized..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6427045) SK Sarah K. Owner > "I don't have anything that I didn't like about the program. If something was not working for our business format..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6740079) MS Marcus S. CEO > "The scheduling system is hands-down the best feature – it’s a total game-changer." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7047888) MS Melissa S. owner and director of ops > "The software itself, had many glitches, and they were constantly doing upgrades which would normally not be a problem,..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#Capterra___6007817) MS Mariah S. Caregiver > "Our caregivers find it much easier to clock in/out, and administrators appreciate how organized everything is." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7050499) DF DannyRay F. Administrator > "The software may be expensive for smaller agencies, especially when factoring in training and support costs." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6632495) JB Julie B. Director > "I love that staff can report about their clients on the platform." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7101654) NAB Nicole A B. Platform coordinator > "Occasional system glitches which can disrupt operations and require support." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6433383) DF DannyRay F. Administrator > "Its user-friendly design, GPS tracking, and excellent support make managing our agency efficient. While there’s a learning..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6632495) LT Linda T. Manager > "Sometimes the mobile app just isn't enough." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6861771) VT Veena T. Scheduler > "CareSmartz software is designed to meet the demanding needs of small and large organizations alike." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6844711) HG Heidi G. Office Manager > "We have an issue with our questionnaire (it disappears) after a large update." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6517212) JB Julie B. Director > "This keeps clients families and the office staff well informed." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7101654) KW Kendall W. Owner > "Like any software, lack of connectivity can wreak havoc, but they have options for dealing with that too." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6517694) JT Justin T. President > "Absolutely love the built in AI for in app help." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7045315) BB Brian B. CEO > "Not as many integrations as I would like." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6876525) AMP Ana Marie P. Care Manager > "You get quick replies and they guide you on navigating the system in a very professional way." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6827009) MS Melissa S. owner and director of ops > "Their customer service (see my next comment), their pricing (it is insanely expensive), their billing (they make you list a..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#Capterra___6007817) NL NADINE L. founder > "WITH CARESMART'S 360 I WAS VERY RELUCTANT TO JOIN BECAUSE THE BEGINNING PROCESS" [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7043985) MS Melissa S. owner and director of ops > "First of all, a 3 month cancellation policy is theft on so many levels, much less to bill me for client's erroneously, then..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#Capterra___6007817) NL NADINE L. founder > "MANY OF YOU MAY LAUGH BUT I HAD A GREAT FEAR BEFORE LEARNING SARAH WOULD BE THERE TO GUIDE ME!!!" [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7043985) FB Faynetta B. CEO > "The chat is time consuming during a busy work day." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6498231) BB Brian B. CEO > "I would’ve liked to see more integrations with third-party vendors." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6876525) MS Melissa S. owner and director of ops > "Not only was I billed erroneously for client's, but when I addressed it, I was yelled at by a Customer 'Satisfaction' Rep.,..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#Capterra___6007817) WK Wendy K. Director of Operations > "This has not only streamlined my operations but has also improved my overall efficiency." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6456192) MS Melissa S. owner and director of ops > "For those of us in this field, we all understand that this is not logical, and it is extremely expensive, but when I tried..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#Capterra___6007817) KP Kelli P. Staffing Coordinator > "Their IT/and customer support staff is amazing and helpful." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6816503) SH Shanda H. Administrative Assistant > "The only problem I have experienced with caresmartz is sometimes they have glitches and it won't allow caregivers to clock..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___3877943) JT Justin T. President > "Training is excellent." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7045315) JS Janelle S. Admin/Owner > "a lot of clicking too much clicking and searching , in healthcare your patient is priority if you spend a significant..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___3635196) AS Albert S. Administrator > "The company had Great communication and customer support." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7013052) MS Melissa S. owner and director of ops > "I am not raising my rates because a software company is not client focused." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#Capterra___6007817) NH Nancy H. payroll manager > "The ease with which I can import my files directly to ADP is awesome, but the best part of caresmartz360 is the customer..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___4961954) MS Melissa S. owner and director of ops > "Client's struggle to pay their monthly bills" [See full review](https://www.capterra.com/p/233554/CareSmartz360/#Capterra___6007817) KW Kendall W. Owner > "Caresmartz360 does what we need to get the job done professionally and without errors." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6517694) HH Haley H. President > "Not being able to implement software from day one" [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___4987683) KW Kendall W. Owner > "Onboarding was easy, training was enjoyable, and the staff seems knowledgeable about the product and attentive to client..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6517694) SS Shelby S. Scheduler > "whenever i click on a caregivers name their information is not shown (i.e telephone number)" [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___3781081) KP Kelli P. Staffing Coordinator > "The app is very easy to use for admin and caregiving staff alike." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6816503) RM Regina M. Executive Coordinator > "We have not been able to wrap our heads around there not being 24/7 live customer support, considering that most home..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___2816028) MV Medina V. Marketing Director Care Manager > "educational aspect for companies like us that continue to grow and evolve." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6427432) PR Portia R. Client Service Coordinator > "Only problem I had/have are the integration with clearing houses for billing." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___3581140) AMP Ana Marie P. Care Manager > "The technical support team is very attentive and always ready to help." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6827009) TW Talisha W. Owner > "picking up the clients locatiion is sometimes difficult and the caregiver is unable to clock in." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___4699926) KS Kelly S. CEO and Founder > "I was doing everything manually prior to using Caresmartz and am so glad I made the switch." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6303019) MS Melissa S. owner and director of ops > "Absolutely the worst experience with a software company. " [See full review](https://www.capterra.com/p/233554/CareSmartz360/#Capterra___6007817) MR Mahin R. Office Manager > "I love the support team and their quick response. " [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6817640) TT TAQUITA T. FAMILY NP > "WE DO NOT HAVE ANY CONS TO SAY ABOUT CARESMARTZ AT THIS TIME" [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6142741) CC Chuck C. Managing Director > "It’s constantly improving and evolving without adding unnecessary complexity." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6454236) JB Johnnetta B. Office Manager > "Complications being user..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___4744168) SR Stephanie R. Home Services Manager > "The best thing about CareSmartz has been the ability for caregivers to request open shifts on the mobile app which has..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___3816877) SQ Shawndra Q. Owner > "Payroll not automated and it's time consuming to do payroll" [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___3613938) PR Portia R. Client Service Coordinator > "CareSmartz has a lot of useful features that we were looking for, Such as, electronic timesheets, EVV compatibility, GPS..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___3581140) CO Cyril O. Chief Operating Officer > "That feature is not yet available." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___3500060) CG Curtis G. RN Case Manager > "Overall I am pleased with the look, feel and functionality of the software." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6329275) JS Jacob S. Administrator > "Everytime I go to do a new thing, it takes a couple days for me to do so effectively becasue it requires customer support..." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___2814652) JW Jakeyla W. Office Manager > "The system is very easy to understand and navigate thru." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6827736) JS Jacob S. Administrator > "a billing error can take 10-15 minutes to fix and it includes a lengthy process. " [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___2814652) DP Danielle P. Care Coordinator > "They are very quick to respond and are always knowledgable in the areas that I need assistance." [See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6554603) LJ LAWRENCE J. Owner > "The system was complicated for the employees and staff" [See full review](https://www.capterra.com/p/233554/CareSmartz360/#Capterra___2473106) [View Reviews](https://www.capterra.com/p/233554/CareSmartz360/reviews/) ## User interface 4.65 (728) 4.78 (181) ### Features AxisCare 40/48 - Activity Dashboard - AI Copilot - API - Appointment Management - Assessment Management - Billing & Invoicing - Calendar Management - Caregiver Management - Care Plan Management - Charting - Chat/Messaging - Claims Management - Client Management - Client Portal - Clock In/Out - Communication Management - Compliance Management - Customizable Forms - Customizable Reports - Document Management - Electronic Signature - Employee Management - Employee Portal - EMR/EHR - For Long Term Care - Generative AI - Geriatric Care - GPS - HIPAA Compliant - Home Health Care Management - Insurance Management - Knowledge Base Management - Medication Management - Mobile Access - Monitoring - Multi-Location - Patient Records Management - Payroll Management - Point of Care System - Referral Management - Reminders - Reporting & Statistics - Scheduling - Task Management - Telemedicine - Third-Party Integrations - Visit Verification - Workflow Management [See all features](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/#features) CareSmartz360 Top features 43/48 - Activity Dashboard - AI Copilot - API - Appointment Management - Assessment Management - Billing & Invoicing - Calendar Management - Caregiver Management - Care Plan Management - Charting - Chat/Messaging - Claims Management - Client Management - Client Portal - Clock In/Out - Communication Management - Compliance Management - Customizable Forms - Customizable Reports - Document Management - Electronic Signature - Employee Management - Employee Portal - EMR/EHR - For Long Term Care - Generative AI - Geriatric Care - GPS - HIPAA Compliant - Home Health Care Management - Insurance Management - Knowledge Base Management - Medication Management - Mobile Access - Monitoring - Multi-Location - Patient Records Management - Payroll Management - Point of Care System - Referral Management - Reminders - Reporting & Statistics - Scheduling - Task Management - Telemedicine - Third-Party Integrations - Visit Verification - Workflow Management [See all features](https://www.capterra.com/p/233554/CareSmartz360/#features) ### Recognition No recognitions have been awarded to AxisCare No recognitions have been awarded to CareSmartz360 ### Deployment & support AxisCare Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos CareSmartz360 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details AxisCare - By AxisCare - Located in United States - Founded in 2011 CareSmartz360 - By CareSmartz - Located in United States - Founded in 2016 ## Popular Comparisons [AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/)[4.65 (728)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) vs [GEOH](https://www.capterra.com/p/207985/GeoH/)[4.93 (147)](https://www.capterra.com/p/207985/GeoH/reviews/) $200/month Price $13/month 4.4 Features 4.9 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/135068-207985/Non-Medical-Homecare-Scheduling-vs-GeoH) [CareSmartz360](https://www.capterra.com/p/233554/CareSmartz360/)[4.78 (181)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) vs [GEOH](https://www.capterra.com/p/207985/GeoH/)[4.93 (147)](https://www.capterra.com/p/207985/GeoH/reviews/) $10/month Price $13/month 4.6 Features 4.9 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/207985-233554/GeoH-vs-CareSmartz360) [AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/)[4.65 (728)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) vs [eRSP](https://www.capterra.com/p/129443/eRSP/)[4.24 (99)](https://www.capterra.com/p/129443/eRSP/reviews/) $200/month Price $200/month 4.4 Features 4.2 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/129443-135068/eRSP-vs-Non-Medical-Homecare-Scheduling) [CareSmartz360](https://www.capterra.com/p/233554/CareSmartz360/)[4.78 (181)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) vs [eRSP](https://www.capterra.com/p/129443/eRSP/)[4.24 (99)](https://www.capterra.com/p/129443/eRSP/reviews/) $10/month Price $200/month 4.6 Features 4.2 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/129443-233554/eRSP-vs-CareSmartz360) [AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/)[4.65 (728)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) vs [ShiftCare](https://www.capterra.com/p/233684/ShiftCare/)[4.61 (144)](https://www.capterra.com/p/233684/ShiftCare/reviews/) $200/month Price $8/month 4.4 Features 4.4 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135068-233684/Non-Medical-Homecare-Scheduling-vs-ShiftCare) [CareSmartz360](https://www.capterra.com/p/233554/CareSmartz360/)[4.78 (181)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) vs [ShiftCare](https://www.capterra.com/p/233684/ShiftCare/)[4.61 (144)](https://www.capterra.com/p/233684/ShiftCare/reviews/) $10/month Price $8/month 4.6 Features 4.4 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/233554-233684/CareSmartz360-vs-ShiftCare) [AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/)[4.65 (728)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) vs [AlayaCare](https://www.capterra.com/p/147424/AlayaCare/)[4.09 (188)](https://www.capterra.com/p/147424/AlayaCare/reviews/) $200/month Price $1000/month 4.4 Features 3.9 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/135068-147424/Non-Medical-Homecare-Scheduling-vs-AlayaCare) [CareSmartz360](https://www.capterra.com/p/233554/CareSmartz360/)[4.78 (181)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) vs [InMyTeam](https://www.capterra.com/p/215860/InMyTeam/)[4.56 (85)](https://www.capterra.com/p/215860/InMyTeam/reviews/) $10/month Price $200/month 4.6 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/215860-233554/InMyTeam-vs-CareSmartz360) [AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/)[4.65 (728)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) vs [WellSky Personal Care](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/)[4.42 (271)](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/reviews/) $200/month Price $12 4.4 Features 4.2 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/126968-135068/Non-Medical-Private-Pay-System-vs-Non-Medical-Homecare-Scheduling) [CareSmartz360](https://www.capterra.com/p/233554/CareSmartz360/)[4.78 (181)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) vs [AlayaCare](https://www.capterra.com/p/147424/AlayaCare/)[4.09 (188)](https://www.capterra.com/p/147424/AlayaCare/reviews/) $10/month Price $1000/month 4.6 Features 3.9 4.6 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/147424-233554/AlayaCare-vs-CareSmartz360) [AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/)[4.65 (728)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) vs [HHAeXchange](https://www.capterra.com/p/140366/eXchange-Suite/)[3.64 (100)](https://www.capterra.com/p/140366/eXchange-Suite/reviews/) $200/month Price $375/month 4.4 Features 3.7 4.5 Ease of Use 3.7 [View full comparison](https://www.capterra.com/compare/135068-140366/Non-Medical-Homecare-Scheduling-vs-eXchange-Suite) [CareSmartz360](https://www.capterra.com/p/233554/CareSmartz360/)[4.78 (181)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) vs [WellSky Personal Care](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/)[4.42 (271)](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/reviews/) $10/month Price $12 4.6 Features 4.2 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/126968-233554/Non-Medical-Private-Pay-System-vs-CareSmartz360)