# Compare Slack vs Loom 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Slack and Loom based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/135003-191187/Slack-vs-Loom

---

# Slack vs Loom Features and Cost Comparison

Last updated March 29th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SlackLoom2/4 selected

[Slack](https://www.capterra.com/p/135003/Slack/)[4.7 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/)

[Loom](https://www.capterra.com/p/191187/Loom/)[4.7 (518)](https://www.capterra.com/p/191187/Loom/reviews/)

[## Slack](https://www.capterra.com/p/135003/Slack/)[4.7 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

$8.75/month

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [24,036 reviews](#user-reviews)

Positive

22,955

Neutral

905

Negative

176

[## Loom](https://www.capterra.com/p/191187/Loom/)[4.7 (518)](https://www.capterra.com/p/191187/Loom/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.7

Customer Service

4.4

Reviews Sentiment

Based on [518 reviews](#user-reviews)

Positive

494

Neutral

9

Negative

15

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 8,098 reviews from team communication software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Email Management

NA

File Management

NA

Project Management

NA

Workflow Management

4.5

Real-Time Chat

4.8

\--%Fit

Missing features

Feature ratings

Email Management

NA

File Management

NA

Project Management

NA

Workflow Management

5.0

Real-Time Chat

NA

User satisfaction

User satisfaction

4.7

User reviews[24,036](https://www.capterra.com/p/135003/Slack/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.5

Customer support

4.4

User satisfaction

4.7

User reviews[518](https://www.capterra.com/p/191187/Loom/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.5

Customer support

4.4

Price starts from

Price starts from

$8.75Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Slack is used by engineering departments, IT professionals, customer service teams, sales representatives, project managers, marketing teams, HR departments, and security professionals.

Best for

Loom customers report time-savings, fewer meetings, increased prospecting success rates, and more efficient teamwork with video messaging.

## User reviews

Pros & cons

JN

Jon N.

Technology Director

> "We using it for DM's, group chat and project discussion and also allows us to easily share files with each other and we have confgured a number of connected apps and workflows."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7048334)

Maxwell P.

General Manager

> "Also the free version hides message history after a certain period which can be frustrating if you need to reference something from a few months ago and have not upgraded yet."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7059262)

TM

Tristan M.

Engineering

> "It enhances productivity with app integrations, automated workflows for repetitive tasks, robust search capabilities, and quick options for calls and file sharing, ultimately..."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7079709)

Saleem B.

Training and Development Manager

> "The free subscription of slack lacks customer support, you can only access the Slack Help Center for troubleshooting issues."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7057594)

AP

Ajay P.

Staff Accountant Lead

> "Slack provides a swipe system when we use slack on our mobile device, we can easily swipe and keep our transaction, that's a really awesome feature."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7036510)

CM

Claire M.

Regulatory Engineer

> "The only con I can think of is that occasionally I will miss messages if someone sends it in a thread because it will show up as "Activity" rather than a new message."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7071305)

Aman M.

Software Analyst

> "Slack solves the problems of scattered communication across emails and multiple tools and it helps me by centralizing all team conversations making it easy for me to collaborate..."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7084106)

VR

Verified Reviewer

Program Assistant

> "Yes, it did it's job as a communication tool and the channel setup probably works well for many organizations, but I found it bothersome to remember all the commands and didn't..."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7037465)

Aman M.

Software Analyst

> "Reliable features: Slack provides for the real time messagings,file sharing and search functionality inside this platform makes it easy for me to find out the past conversation..."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7084106)

AC

Atalay C.

Senior Manager of US and EMEA, Paid Social and SEM

> "Compared to different solutions we use in other companies, the fact that we can only communicate in written form forces us to use a separate tool for meetings and video..."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6818257)

VR

Victor R.

Product Tech Lead

> "The ability to organize conversations by channels, integrate with our development tools, and quickly search through past discussions has significantly improved our productivity."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7019831)

SS

Shenella S.

Business Developer

> "The software tends to have bugs from time to time and the notifications can be a little overwhelming of not managed voa settings."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7081789)

VR

Verified Reviewer

Account Executive

> "Being able to quickly message teammates, participate in team channels, and have dedicated groups for different functions helps speed up collaboration and decision making."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7071075)

FY

Faz Y.

EMEA Product Manager

> "Notifications and file sharing can be a bit misaligned sometimes and at scale the pricing can become a bit expensive."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7083530)

Jiahao H.

Deployment Strategist

> "The ability to move easily between channels and conversations, combined with clear prioritization of unread messages, helps me stay organized even on busy days."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7073213)

VR

Verified Reviewer

Senior Risk and Fraud Specialist

> "especially if someone was tagged in a post in a channel that has lots of traffic, the mention most times were missed, because it was not in threads and if you didn't go through..."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6879671)

DH

David H.

DEI Consultant

> "The interface is well organized to help you keep track of teammates, priorities, and all your messages. Whether working remotely or in the same office, it helps streamline..."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7066388)

PA

Patrice A.

Assistant

> "Every channel activity triggers a message to official emails, creating unnecessary clutter in the inbox. Although Slack allows custom notifications but default isn't glad."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6884320)

DD

Daniel D.

Product Mamager

> "Channels help organize discussions by topic, integrations streamline workflows, and real-time messaging reduces reliance on email."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7087229)

RN

Ramon N.

Office Manager

> "Messages can get lost, sometimes it is hard to keep track of conversations, especially when juggling multiple threads"

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7026921)

Nathaniel C.

Account Executive

> "Features like Slackbot, reminders, and huddles help streamline internal ops and foster a fast, async-friendly culture."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7085314)

NH

Nitin H.

Associate technical support engineer

> "I did not see an option to clear all the okd chats in direct messages, like if I leave a channel it goes away but in direct message we have to manually delete all the messages and..."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6690666)

Osama A.

Full Stack Developer

> "The best part is it's messages search feature, you can quickly find any text from all chats and channels."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7083807)

VR

Victor R.

Product Tech Lead

> "The notification system can be overwhelming at times, especially in large workspaces with many channels."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7019831)

RK

Raul K.

Senior Director of IT

> "An excellent collaboration platform that has increased internal staff communications and engagement and one that allows us to communication with our clients."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7037646)

DD

Daniel D.

Product Mamager

> "Notification overload and scattered conversations make it easy to miss important context, and Slack isn’t great for long-term knowledge management."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7087229)

Jen B.

Medical Fronter

> "Features like Huddles allowed for instant, one-click audio/video syncs that simulate quick office chats."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7074895)

Shawna S.

Business Development

> "Slack quickly becomes overwhelming; constant pings, endless channels, and notifications make it hard to stay focused."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7062989)

Aman M.

Software Analyst

> "The things that I like most about the Slack are depicted below Effective Communication: Slack provides platform for fast,organized and effective conversation on a particular topic..."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7084106)

VC

Viktorija C.

Project Manager

> "I don't like its customer support because they take a lot of time to respond and besides taking a lot of time, they are not very prompt to resolve issues."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7064685)

SL

Stephanie L.

Compliance Specialist

> "There are lots of useful features such as pinning messages or setting reminders to come back to a message if you're not able to get to it right away."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7027992)

JN

Jon N.

Technology Director

> "This does mean we are using two best in class pieces of software but this does make things much expensive than a simple Microsoft subscription."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7048334)

BH

Brooke H.

Academic Tutor

> "Using Slack can greatly cut down on email traffic and enable rapid responses, collaboration, and transparency while holding space for it to be used asynchronously to protect..."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6826960)

Charlie L.

Video Editor

> "This caused many team memebrs to miss things or respond to urgent maters later than needed."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7098514)

CD

Cari D.

Health Coach

> "Love being able to communicate 1:1, as a team, and as a whole company; pin documents and workflows; integrate with all the essential other platforms; bookmarking, saving chats,..."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6789655)

BA

Bashir A.

Developer

> "Sometimes the notifications are not received properly which leads to missing out on some messages."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7035253)

RJ

Robert J.

Executive Account Manager

> "It updates quickly, allows seamless switching between my phone and PC headset without delays, and provides calendar reminder notifications with direct links to Google Meet lobbies."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6822393)

DS

Dipti S.

Corporate Recruiter

> "Slack is missing integration with different Mailboxes like Outlook due to which meetings could be crated within Slack"

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7018190)

Lucky O.

IT Manager

> "The seamless integration with other tools enhances productivity, and its encrypted messaging and secure data storage ensure top-tier security."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6805514)

GS

Gabriela S.

School leader, team leader

> "If you don’t have premium it deletes your messages after 90 days and the notification system is not always consistent."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6791360)

Norman M.

Partner, Digital

> "I also really like the integrations with other tools I use every day, including Notion, Figma, Google and Linear and the ability to include custom notifications for processes we..."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6860515)

RJB

Rigo Jean B.

Digital Marketing Associate

> "With many channels and notifications, it can become distracting if not managed properly."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7069240)

AF

Angie F.

Director of Human Resources

> "The desktop and mobile apps work seamlessly, making real-time communication possible with staff across multiple locations, enabling us to collaborate with others from outside of..."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7011608)

Jen B.

Medical Fronter

> "Only thing holding me back was I was frequently kicked off when working remotely and had to sign in multiple times."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7074895)

FC

Francesca C.

HR Manager

> "Being able to communicate with my boss either as part of a group or with a single person and being able to upload documents securely through a trustworthy platform knowing your..."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6828158)

NR

Nuria R.

Community Manager

> "When too many convos start at once I kinda lose track, and old messages just disappear unless I remember exact words to search."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6821063)

AA

Aditya A.

Customer Service Representative

> "It’s improved my productivity at my workspace by reducing email noise, enabling me to address customer needs more swiftly, with team responses."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6775980)

SG

Sreevalli G.

Senior QA Engineer

> "It can get overwhelming with too many channels and notifications. Plus, the limited message history in the free plan is a drawback."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7004445)

RP

Rajarishi P.

Product Manager

> "Message composer with the ability to attach files which can render as soon as sent, attach bigger files, notes on each chat and best part is the ability to integrate with a lot of..."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6794236)

VR

Verified Reviewer

Founder

> "I can't speak on the value for money or customer support because we didn't have to contact support and stopped using it because it was too expensive."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7041702)

MD

Marco D.

Area Coordinator

> "Slack excel in team communication and collaboration,ability to create channels team members to communicate quickly and efficiently across different locations at anytime."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6805252)

VR

Verified Reviewer

Operations Lead

> "It’s hard to focus when there are constant pings from multiple channels."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7041224)

VR

Verified Reviewer

Senior Project Specialist

> "I can sync Slack with my Google calendar (it's very useful as I receive reminder notifications 1 minute before my meeting)."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7088979)

TW

Tisha W.

Health Services Coordinator

> "The freemium version is missing so many features that it would be better to stay on google apps."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7104823)

DW

Destinee W.

General Manager

> "Loved the ability of shout outs and gift card redemption but wanted other features like courses, knowledge base for staff, etc.."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7108828)

KC

Kerrissa C.

Marketing Strategist

> "It is quite confusing to see which chats are active and how to navigate the application."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7025672)

AM

Antonella M.

Property Developer

> "One of the best thing about Slack is it makes remote work easier since we are able send message share files and hold meetings with team members fro different locations."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6766503)

VR

Verified Reviewer

Account Executive

> "Sometimes it can become a bit messy with too many different chats, groups, channels to able to find information after a while."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6878459)

CS

Collin S.

Insurance Agent

> "The ability to organize conversations into channels and integrate tools like Google Drive, Zoom, and reminders keeps everything centralized and efficient."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6829876)

MG

Mateusz G.

Architect

> "I don't have access to the history of my posts and files uploaded there."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7056709)

Nathaniel C.

Account Executive

> "Slack has transformed how our team communicates—reducing response time, boosting transparency, and increasing cross-functional visibility."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7085314)

Harshul S.

Network Admin

> "Notifications can get messy when you’re in too many channels."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7108533)

VR

Verified Reviewer

Director

> "I love that you can use it in a way that best suits your business, it integrates with all o the other apps we use in our workflows no matter what company im working with, and..."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6864497)

JT

Junior T.

Data Processor

> "Frequent notifications can disrupt focus unless customized, and important messages may get buried in busy channels."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7015244)

CEN

Chipego Elijah N.

Medical Sciences Tutor

> "The mobile app keeps me connected with colleagues and clients while on the move, ensuring prompt responses that maintain momentum in the loan process."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6808876)

GY

Gerald Y.

IT Consultant

> "Sometimes it bugs a bit, like notifications come late or someone doesn’t see a message unless they open the app again. But nothing that really gets in the way."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6813874)

ZT

Zac T.

Data Manager

> "It works well for a wide range of user-types for our organization; from basically using it in place of texting, to intense project collaboration and file sharing."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6864329)

BW

Bailey W.

Student

> "This causes me to have to scroll down to the most previous message, and even the 'jump to today' button doesn't work."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6865647)

LS

Laura S.

SDR

> "I use it daily for internal communications in the company and within the team, it's super fun bc you can also create emojis related to the team to make interactions more engaging"

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6809349)

AL

Andrea L.

Sales Manager

> "Depending on the level of activity, the notifications can be a bit much, but otherwise I don't dislike anything."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7031131)

FB

Francesco B.

Marketing Consultant

> "Sharing presentation ,online meeting and chatting is just a click of button which help a lot to build better relationship with both clients and teams and drive business income."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6810231)

SM

Sampad M.

Software developer

> "Search feature is not that great with limited message history."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7036326)

VR

Verified Reviewer

Lead Project Manager

> "The chat channel also allows you to set up a video conference and screenshare in real-time."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7041709)

MP

Monica P.

Lead Pastor

> "The limit on uploads can be frustrating at time.s We use the free version, so we understand some of the limitations are due to price."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6777129)

VR

Verified Reviewer

Lead Project Manager

> "I like how easy it is to integrate with many different software into Slack, including Gmail, Google Calendar, Outlook, and Dropbox for quick access and file sharing."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7041709)

VR

Verified Reviewer

Director

> "Mostly I feel that the recent features are not as well made as the original disrupting features."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7075754)

SC

Sarah C.

Teacher Success Manager

> "In remote work it's so important to have a platform where you can share files, calendars, and thoughts all in one place."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7030594)

SH

Shannon H.

Dance Instructor

> "It’s a bit hard to post photos and files."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___7031378)

Judith Ada A.

Administrative assistant

> "I love that slack has become the basic internal communication platform for us remote workers, i love how you can have seperate workspaces for different things as this helps keep..."

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6817402)

DG

Derek G.

Owner

> "The complex management of channels when they become too numerous doesn’t allow us to find our old messages"

[See full review](https://www.capterra.com/p/135003/Slack/#Capterra___6798562)

[View Reviews](https://www.capterra.com/p/135003/Slack/reviews/)

MM

Maureen M.

Adjunct Instructor

> "As an University adjunct instructor teaching online courses, I find Loom so helpful in conveying information to my students so easy...."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7051847)

SV

Sammi V.

Senior Client Manager

> "Editing options are also basic, so it’s not ideal if you need polished, professional video production."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7044768)

MM

Maureen M.

Adjunct Instructor

> "I'm also able to put videos in folders, so they can be organized by the course I teach. Though I can also share links to share from..."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7051847)

GA

Georgina A.

other

> "In both cases, resolution of the avatar window is not the best; specially when using a background, my image flickers weirdly like if..."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7013899)

MC

Matias C.

CEO

> "During that period, Loom became our default for demos, client updates, and internal explanations, it consistently reduced meeting..."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7030931)

MG

Matteo G.

CMO

> "Loom worked well for my needs, but my experience was soured by the lack of customer-friendly support and strict renewal rules."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7047806)

MC

Matias C.

CEO

> "Screen capture is stable, file sharing via links is effortless, and for remote work Loom has been the most effective “show, don’t..."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7030931)

RL

Rebecca L.

Insights Specialist

> "I do find that the record button sometimes has a bug and needs to be clicked multiple times before the record options actually pop..."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7016576)

RL

Rebecca L.

Insights Specialist

> "I regularly have to walk people through how to use certain tools in my team, and I love that I can simply record one Loom video and..."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7016576)

CG

Chris G.

COO

> "They stopped their integration with Trainual when they switched owners that has been super annoying."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7048545)

JK

Jeff K.

Copywriter

> "You can use either the extension or the app, edit before exporting, and there’s a free version that lets you make up to 25 videos."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7015742)

Amr A.

Performance Manager

> "Very horrible and i wish i never used it, i only did because a friend recommended it to me but now after this experience which i..."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7109324)

MC

Matias C.

CEO

> "Screen + camera setup is frictionless, links are instant, and viewers can add comments or emoji"

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7030931)

AC

Atalay C.

Senior Manager of US and EMEA, Paid Social and SEM

> "Not using backround effects in only camera mode causes me great difficulty."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6881198)

HM

Hannah M.

Chief of Staff

> "It saves me a ton of time going back and forth with direct reports internally, and allows me to quick share how I think about..."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6766721)

JG

Julien G.

Revops Specialist

> "These issues are especially frustrating when I need to capture something quickly."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7018690)

PM

Philip M.

Branch Manager

> "I have enjoyed using Loom to see my employees respond to my prompts and check in with others in a more engaging way."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7044128)

JK

Jeff K.

Copywriter

> "The shortcoming is that I could only record 5-minute videos."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7015742)

BM

Barb M.

Manager

> "We paid $180 for a monthly Loom service in May 2025, expecting it to help equip and support our team."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7040642)

Emma H.

Therapist

> "I'm unsure about the security of the recordings. If there is confidential information on my screen when I record it, I don't know..."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6292767)

VR

Verified Reviewer

Sr SDR

> "The pros of Loom are clear: it saves time by replacing meetings with quick, shareable video messages, improving communication and..."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7003140)

ZK

Zunammie K.

Content Creator

> "It was a bit tricky for me to learn how to switch from the circle in the video to a full screen video of myself."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6515068)

VD

Veronica D.

Administrator

> "It's a great and accessible product to make short video captures to troubleshoot issues and provide support to users on our platform."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6765810)

AP

Ashish P.

Chief Marketing Officer

> "I feel like Loom is a bit aggressive when it comes to pushing its premium features."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6851583)

Gouthami K.

Marketing executive

> "What I like most about Loom is its ability to share recorded videos quickly, as it allows users to share them simply by providing a..."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6646243)

HM

Hannah M.

Chief of Staff

> "it can sometimes be really glitchy when it comes down to it."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6766721)

MC

Matias C.

CEO

> "From a security standpoint, sharing controls and link privacy have been clear and reliable for client-facing content."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7030931)

LD

Lashall D.

Owner

> "I dont like that you can't download ypur video with the free version. "

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6539839)

SV

Sammi V.

Senior Client Manager

> "It’s intuitive, lightweight, and perfect for asynchronous communication—no need to schedule a meeting."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7044768)

Zach W.

Director of Sales and Marketing

> "The only issue was that one older person on my team would always forget to record, complaining about it being too hard to use."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6358901)

GA

Georgina A.

other

> "The audio works very well, and when I had to create video presentation, I was very happy that I could even edit the speed of the..."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7013899)

SJ

Sam J.

AE

> "Unable to change the background in Camera only mode."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6285155)

PM

Philip M.

Branch Manager

> "Being able to video record answers is an amazing feature and concept."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7044128)

MS

Mehran S.

Video editor

> "If you mess up your recording you have to start from the beginning."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6697990)

PL

Pierrene L.

Virtual Assistant

> "Generous Free Plan – Loom gives me access to 25 free videos, each up to 5 minutes long."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6762583)

TK

Theresia K.

Freelancer

> "The phone app is very slow when it comes to videos uploading, it sometimes takes hours for the video to be uploaded, they need to..."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___4909311)

MS

Mehran S.

Video editor

> "I used loom for a big project where i had to make almost 1500 videos from scratch and loom helped me in making all of those."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6697990)

VR

Verified Reviewer

Product Marketing Manager

> "It lacks seamless video editing option, which for me is adding more work to the final piece."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6106915)

Jazmin M.

Operations Specialist

> "The free version gives a good preview and worth the purchase if you plan to use and create a lot of content."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7054474)

VR

Verified Reviewer

Customer Support Representative

> "The time limit on recording at times makes it hard to create complex videos."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___5037522)

TF

Tristan F.

Marketing Coordinator

> "Loom makes it really easy to explain ideas, give feedback, or walk through campaigns without scheduling another meeting."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7089181)

JL

Jason L.

President

> "Screen recording feature randomly fails - you'll be making a video to explain something to someone, and recording will stop."

[See full review](https://www.capterra.com/p/191187/Loom/#GetApp___4761097)

MC

Matias C.

CEO

> "Five stars from me because it meaningfully improves communication speed and clarity."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7030931)

JL

Jason L.

President

> "However, you won't \*know\* recording has stopped, so you'll waste minutes talking away, hit save, and find out your video didn't..."

[See full review](https://www.capterra.com/p/191187/Loom/#GetApp___4761097)

Jade M.

Digital Marketing Specialist

> "Provides a fast intuitive platform for screen recording and video messaging."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7003664)

BJ

Brian J.

Library/Media Specialist

> "Sometimes there is a bit of lag on editing capabilties-especially for more lengthy videos. "

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___4751609)

CW

Christin W.

Teacher

> "Look presented itself as an opportunity during the COVID pandemic for me to screen record and share lessons to my students virtually."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6234733)

VR

Verified Reviewer

Marketing Support

> "It might, in some cases, make my laptop (Mac) slower if I have it opened for too long."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6075456)

LH

Lucien H.

VP of GTM

> "We've used a few solutions in the past including slack recordings and clickup but truthfully, Loom has far more powerful..."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6293796)

Favour N.

CEO

> "The last thing I don't like about this software is the fact that some features that are available in the laptop version isn't..."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___4476814)

MC

Matias C.

CEO

> "What I like most is how quickly I can record, share, and get watched."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7030931)

BM

Benson M.

Data Analyst

> "I often need to create content for Linked i.e. Video screen recording. Before Loom I used the Wink or Windows Gaming Video capture..."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___4503081)

EC

Erin C.

Math Teacher, Consultant

> "The mic/speaker quality is great, and I love being able to do just my screen or my screen and camera at the same time (picture in..."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6516804)

VR

Verified Reviewer

UX Writer

> "Lack of video editing and improvement tools."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___4754913)

TF

Tristan F.

Marketing Coordinator

> "It’s been especially helpful for reviews, quick updates, and onboarding."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7089181)

VR

Verified Reviewer

Customer Support Representative

> "Downloading the created videos is at times hard.2."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___5037522)

PL

Pierrene L.

Virtual Assistant

> "Easy Video Downloads on Mobile – The Loom app makes it incredibly easy to download my videos straight to my phone."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6762583)

JL

Jason L.

President

> "However, the infuriating part is that THERE IS NO INDICATION THE RECORDING HAS STOPPED."

[See full review](https://www.capterra.com/p/191187/Loom/#GetApp___4761097)

Emmanuel K.

Sr. Business Administrator

> "Simple integrations to make it easier to begin recordings."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7096780)

LM

Layne M.

Global Head of Product Operations

> "The only frustration I run into is not being able to record from my camera simultaneously whenever I'm screen-sharing using my..."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___3784222)

SV

Sammi V.

Senior Client Manager

> "Loom makes it incredibly easy to record and share videos in seconds."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7044768)

CC

Carol C.

CEO

> "The only minor drawback I've found is that I have to reset my settings frequently because they tend to reset themselves, which can..."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___3526168)

JK

Johanna K.

Senior Manager of Communication

> "It has such easy settings and it takes all of 3 clicks to screen capture any process."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6766383)

HC

Hilda C.

remote assistant

> "everytime i open the desktop app and login with google it opens it on my browser but always says im requesting authentication from..."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___4255167)

KB

Kirstie B.

Freelancer

> "I love that you are able to create videos & record what you are doing on your screen while you are speaking."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6282126)

VR

Verified Reviewer

Advisor

> "I found it not very intuitive to collaborate on a Loom video : you can comment, but not show where in the screen you refer to."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___3548571)

VR

Verified Reviewer

Content Editor

> "I like that you can use it for free (with certain limits) to be able to make an informed decision before buying."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6454179)

Alys G.

Marketing Strategist

> "I’ve found it can sometimes be glitchy when editing videos - particularly cropping or removing a portion of the video"

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___3731344)

JK

Johanna K.

Senior Manager of Communication

> "Loom is the easiest screen and video / voiceover capture."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6766383)

JL

Jason L.

President

> "It's just a feature request system - it's a joke."

[See full review](https://www.capterra.com/p/191187/Loom/#GetApp___4761097)

Jazmin M.

Operations Specialist

> "I like the editing features loom offers and it is very user friendly."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7054474)

JL

Jason L.

President

> "It is unreliable and there is no support."

[See full review](https://www.capterra.com/p/191187/Loom/#GetApp___4761097)

AB

Ashley B.

Teacher

> "I love that it’s FREE to use as a base model."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___7021356)

Osmond E.

Data Analyst

> "Also, the video quality can be inconsistent, and the audio can be distorted at times."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___4542267)

DM

Demi M.

Community Manager

> "Great for showing stuff instead of typing long messages."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6838467)

MJC

Mary Jane C.

Systems Analysis, AR, Documentation Filing

> "I hate being recorded or on cameras!!"

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___4958055)

Babatunde O.

SEO Marketer

> "Simple chrom extension that makes recording easy for me."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6787917)

MD

Manuela D.

IT Administor

> "Sometimes the Chrome extension gets a bit buggy and I have to troubleshoot with my team"

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___3886069)

IV

Isabel V.

Content Marketing Manager

> "I think any team with Customer Success activities or that works with multiple digital tools that require onboarding needs to use..."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___6324451)

MN

Mpho N.

Desifgner

> "Loom consumes lots of data when sending and downloading videos."

[See full review](https://www.capterra.com/p/191187/Loom/#Capterra___4003179)

[View Reviews](https://www.capterra.com/p/191187/Loom/reviews/)

## User interface

4.66 (24,036)

[Loom](https://www.capterra.com/p/191187/Loom/)

4.65 (518)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity/News Feed

120

Important

Slack

Top features

28/38

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity/News Feed
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audio Calls
-   Calendar Management
-   Calendar Sync
-   Collaboration Tools
-   Commenting/Notes
-   Contact Management
-   Content Management
-   Customizable Branding
-   Data Import/Export
-   Discussions/Forums
-   Document Management
-   Drag & Drop
-   Email Management
-   File Management
-   File Sharing
-   Generative AI
-   Meeting Management
-   @mentions
-   Mobile Access
-   Progress Tracking
-   Project Management
-   Real-Time Chat
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Search/Filter
-   Single Sign On
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/135003/Slack/#features)

Loom

17/38

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity/News Feed
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audio Calls
-   Calendar Management
-   Calendar Sync
-   Collaboration Tools
-   Commenting/Notes
-   Contact Management
-   Content Management
-   Customizable Branding
-   Data Import/Export
-   Discussions/Forums
-   Document Management
-   Drag & Drop
-   Email Management
-   File Management
-   File Sharing
-   Generative AI
-   Meeting Management
-   @mentions
-   Mobile Access
-   Progress Tracking
-   Project Management
-   Real-Time Chat
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Search/Filter
-   Single Sign On
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/191187/Loom/#features)

### Recognition

No recognitions have been awarded to Slack

No recognitions have been awarded to Loom

### Deployment & support

Slack

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Loom

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Slack

-   By Slack
-   Located in United States
-   Founded in 2014

Loom

-   By Atlassian
-   Located in United States
-   Founded in 2013

## Popular Comparisons

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vs

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[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/)

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[Loom](https://www.capterra.com/p/191187/Loom/)[4.65 (518)](https://www.capterra.com/p/191187/Loom/reviews/)

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Contact vendor for pricing

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4.7

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[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/)

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[Loom](https://www.capterra.com/p/191187/Loom/)[4.65 (518)](https://www.capterra.com/p/191187/Loom/reviews/)

vs

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Contact vendor for pricing

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4.6

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[View full comparison](https://www.capterra.com/compare/164144-191187/OBS-vs-Loom)

[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/)

vs

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[Loom](https://www.capterra.com/p/191187/Loom/)[4.65 (518)](https://www.capterra.com/p/191187/Loom/reviews/)

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Contact vendor for pricing

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$0/year

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Features

4.3

4.7

Ease of Use

4.5

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[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/)

vs

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4.6

[View full comparison](https://www.capterra.com/compare/144037-191187/Zoom-Video-Conferencing-vs-Loom)

[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/)

vs

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

$8.75/month

Price

€61/month

4.6

Features

4.3

4.6

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/113540-135003/Bitrix24-vs-Slack)

[Loom](https://www.capterra.com/p/191187/Loom/)[4.65 (518)](https://www.capterra.com/p/191187/Loom/reviews/)

vs

[BombBomb](https://www.capterra.com/p/117295/BombBomb/)[4.37 (131)](https://www.capterra.com/p/117295/BombBomb/reviews/)

Contact vendor for pricing

Price

$36/month

4.5

Features

4.2

4.7

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/117295-191187/BombBomb-vs-Loom)