# Compare Smokeball vs PracticePanther Legal Software 2026 | Capterra > Unsure of what to choose? Check Capterra to compare PracticePanther Legal Software and Smokeball based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/133656-140231/Smokeball-vs-PracticePanther-Legal-Software --- # PracticePanther Legal Software vs Smokeball Features and Cost Comparison Last updated March 23rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PracticePanther Legal SoftwareSmokeball2/4 selected [PracticePanther Legal Software](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/)[4.7 (522)](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/reviews/) [Smokeball](https://www.capterra.com/p/133656/Smokeball/)[4.8 (356)](https://www.capterra.com/p/133656/Smokeball/reviews/) [## PracticePanther Legal Software](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/)[4.7 (522)](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/reviews/) Starting Price $59.00/month Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.6 Customer Service 4.6 Reviews Sentiment Based on [522 reviews](#user-reviews) Positive 479 Neutral 23 Negative 20 [## Smokeball](https://www.capterra.com/p/133656/Smokeball/)[4.8 (356)](https://www.capterra.com/p/133656/Smokeball/reviews/) Starting Price $49.00/month Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.7 Customer Service 4.7 Reviews Sentiment BA MB JT Based on [356 reviews](#user-reviews) Positive 344 Neutral 6 Negative 6 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 3,331 reviews from law practice management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 80%Fit Feature ratings Legal Case Management 4.4 Billing & Invoicing 4.4 Time Tracking 4.5 Document Management 4.0 Trust Accounting 4.3 83%Fit High performer Feature ratings Legal Case Management 4.7 Billing & Invoicing 4.4 Time Tracking 4.6 Document Management 4.7 Trust Accounting 4.3 User satisfaction User satisfaction 4.7 User reviews[522](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.6 Customer support 4.6 User satisfaction 4.8 User reviews[356](https://www.capterra.com/p/133656/Smokeball/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.5 Customer support 4.7 Price starts from Price starts from $59Per User, Per Month - Free version - Free trial Price starts from $49Per User, Per Month - Free version - Free trial Best for Best for Solo, small, & mid-sized law firms across all practice areas that want an easy-to-use, all-in-one platform to manage cases, clients, calendars, intake, billing, payments, and reporting from anywhere. Best for Designed for law firms based in the United States that practice in family law, personal injury, real estate, estate planning, litigation, business sale & purchase, criminal law, and more. ## User reviews Pros & cons DM David M. Sales manager > "They are very up to date on all the latest technology, which is super crucial for what i need and must have at my job." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___7118135) SW Suleiman W. Associate Attorney > "The mobile app can be a bit limited in functionality compared to the desktop version, making it harder to manage tasks or..." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6496815) JH Jennifer H. Paralegal > "I used it for a brief time and I was able to keep everything organized." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___7057157) DM David M. Sales manager > "They sometimes have lagging issues with the server but it could only be for me and my end. " [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___7118135) Ulrich N. Doctor > "Efficient management of legal affairs with simplicity and facilitation of tasks for clients, as well as transparency in..." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6016186) AG Adam G. Attorney > "Very simple solution they obviously don't want to implement - have a 'cancel my account' option in your account profile." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6697699) SW Suleiman W. Associate Attorney > "Overall, it simplifies day-to-day operations and helps manage my practice more effectively." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6496815) TA Taline A. Senior Paralegal > "Glitches; issues with Google Calendar sync." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6378140) LS Laura S. Legal Assistant > "I am new in the legal field, and this software has made my transition into this field smooth." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6260174) MC Marian C. Attorney-at-law > "In addition, when we tried to make an appointment to talk to support group, it is hard to get an appointment. Once..." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#SoftwareAdvice___4828035) SB Steve B. Attorney > "It is great to have my data from the program online as well so that I can log in, access my data, and work from anywhere I have..." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6225269) DF David F. Attorney > "Delay in transferring payments and high fees" [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6537682) RS Rich S. Attorney > "The online ease of use and its ability to have clients send messages." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6612296) AS Aryn S. attorney > "This is a file management program for a tiny law office that doesn't really need to keep good records or track of dates. " [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#SoftwareAdvice___4899630) KR Kelly R. Attorney > "I like that all of our information for our cases is in one place which can be accessed at any time, anywhere, by all of our..." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6210432) KR Kelly R. Attorney > "The bills are confusing especially if a client has an outstanding balance, but no billable time for the month. " [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6210432) VH Van H. Attorney > "It worked well, and allowed relatively easy billing and access to client payment history, but it cost more than Clio." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#SoftwareAdvice___4834463) BB Bridget B. President > "Did not like duplication of clients from spreadsheet and using Quickbooks. " [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#SoftwareAdvice___4854494) JD Joseph D. Attorney > "Integration with quickbooks and the ability to take credit card payments through PP helps make collections and billing work..." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___4627799) CG Christopher G. Law Office Administrator > "Their Zapier integrations get triggered all the time when they shouldn’t be." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6000817) RS Rich S. Attorney > "it is a good program to use for CRM and clients like it." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6612296) CG Christopher G. Law Office Administrator > "The reporting system is broken, and has been for 2+ years." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6000817) TC Timothy C. Attorney > "Ease of use and integration of one drive." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6270805) BB Barbara B. Owner > "I could not batch invoice. " [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6095215) AC Ashley C. Paralegal > "From the calendar to contacts, to matters to invoicing, this program has it all." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6201627) TP Tt P. Managing Attorney > "So although I enjoy the software overall, I find their customer support inadequate and it hinders my business that I still..." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___3154415) Ulrich N. Doctor > "Easier to use, this software is the guarantee of efficient management of legal affairs and perfect organization of client tasks." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6016186) AS Aryn S. attorney > "Customer service is terrible. " [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#SoftwareAdvice___4899630) DM Derek M. Partner > "Very user-friendly software for our law firm. " [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6645119) JG Jane G. Owner and Managing Attoreny > "Sometimes I have issues when I run invoices and apply payments from contact for several matters." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___2949514) DN Dario N. Attorney > "Practice Panther allows a small law firm to take complete control of its billing and optimize time management. " [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___3457610) KR Kait R. Executive Admin > "The con's of this software is the cloud based aspect. If your wifi/the website is spotty its unusable." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___2955028) SB Steve B. Attorney > "Data is easily merged into Word docs. " [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6225269) SB Sarah B. Paralegal > "I feel there are a lack of useful reports to track certain aspects related to our clients or our cases." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___2955181) LS Laura S. Legal Assistant > "I am enjoying this software, and how easy it is to navigate." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6260174) DW Dawn W. Member > "It costs more monthly so why are they keeping my money for annual and billing me monthly? " [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#SoftwareAdvice___3299162) DM Derek M. Partner > "Would highly recommend for law firm use." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6645119) CP Christopher P. Attorney > "First, there is no single backup system to backup and restore all your files with just a few clicks. While complete backup..." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___2400551) AG Adam G. Attorney > "Easy to use on day 1." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6697699) JK John K. Legal Asst./Office manager > "Technical Support and Correction of Problems - Discovered a serious problem with the partial payment of invoices that does not..." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#GetApp___2594303) JB Jennifer B. Principal > "Easy to use and well priced compared to competitors." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6475000) IS Iris S. Associate Attorney > "Overall it just looks like a legal software designed by some amateurs that just have no idea of what's CRM or legal work..." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___3081583) VR Verified Reviewer Legal Assistant > "Easy to use." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6593347) VR Verified Reviewer Managing Member > "I thought it would be similar to Jotform, but it does not work that way at all. If I were in the Development department, that..." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___3313123) ED Eureka D. Bookkeeper > "Practice Panther has been very user friendly since I first started using." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6718324) DF Danielle F. Managing Partner > "There have been a lot of glitches with the platform and things that don't work intuitively. But the most frustrating and..." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___2305825) JD Jamilex D. Paralegal > "I liked how it had all the necessary features for personal injury cases" [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___4839424) HA Harold A. Senior Partner > "Rarely, there have been times when I wanted to create a report that the program was not able to generate and I would need to..." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___2699561) SO Steve O. Owner > "Excellent legal CRM, it has helped me time track and bill very easily" [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___5037583) GG Graham G. Attorney > "I find some of the flat fee billing confusing but that's probably just because I haven't worked with it enough." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___2965477) MF Michael F. Owner > "The software is intuitive and when we need answers there is a library of how to videos and a very responsive customer service..." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___4635668) DC Donna C. Office Manager > "I don't know if they really have an IT department to fix any problem that is presented them. " [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#SoftwareAdvice___2832195) JC Jamie C. Senior Paralegal > "It is an easy to use software that makes client management and billing easier." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6000889) BS Barbara S. Attorney > "The templates are ridiculous!" [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___3615870) ES Eric S. Owner > "Billing and invoicing is so easy with PracticePanther, and its integration with Quickbooks makes it a valuable piece of..." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___4627367) DC Donna C. Office Manager > "The customer service does not follow-up with any real responses other than "we are working on it". " [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#SoftwareAdvice___2832195) KR Kelly R. Attorney > "The program provides many useful features for a reasonable rate." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6210432) CW Christina W. Paralegal > "It was not state (NC) bar compliant so we had to get rid of it." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___2968995) PC Paul C. Attorney > "Love the convenience of having access to file info at my fingertips all the time; live calendar available 24/7." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___4589495) DS Dawn S. Partner > "The customer service is almost non existent and there seems to be constant turnover." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___2947191) EH Emily H. Associate Attorney > "Practice Panther made the transition into tracking billable hours very easy, with options for adding in multiple entries at..." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___2960580) DD David D. Owner > "Every firm has growing pains, so I was initially worried about acclimating new staff to PracticePanther." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___3192547) FT Farah T. Shareholder > "The invoicing and time tracking features on this software are my favorite. " [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___4589675) RM Ryan M. Intake Specialist > "the automations and the workflow were not what our company needed." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___3091449) JC Jamie C. Senior Paralegal > "I like the simplistic design/look of it and ease of use." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6000889) DM Dawn M. Paralegal > "Panther was not able to migrate over our documents from the old software, but rather we did a data dump to an external..." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___2402482) DD David D. Owner > "We can easily set up payment plans that automatically pull funds from a credit card or bank account which means I don't have to..." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___3192547) GH GREGORY H. Managing Partner > "Poor migration and spotty support. " [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___2955049) LB Lauren B. Owner > "I have found it very simple to use, invite clients to use, and for staff to train and use." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6227190) JJ JG J. Office Manager > "It is great for simple billing tasks but customer support response time is lacking and the developer has limited the software..." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___2742680) RR Ron R. Managing Partner > "The ease of sending new client intake forms, which can be filled out on any device regardless of having a PracticePanther..." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___3316043) CP Christopher P. Attorney > "I have not yet had to restore anything to Practice Panther but I am wary that a system that requires multiple steps could have..." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___2400551) Hossam M. Commercial lawyer > "Giving our clients greater transparency actually indicates that we will use generation to enhance our services." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___4384535) DS Dawn S. Partner > "The customer service is horrible and has gotten progressively worse over the years." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___2947191) FT Farah T. Shareholder > "Very easy to keep track of my time using the online and mobile timer. " [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___4589675) KB Krystal B. OWNER > "I haven't had a chance to fully use all the features." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___2955017) SB Steve B. Attorney > "Customer service is fast and responsive. " [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___6225269) TG Tracy G. CPA > "Wasted hours trying to make it integrated with QuickBooks, only to have PP blame Quickbooks for PP inability to integrate." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___2208001) AR Ashley R. Principal Attorney > "The software is easy to use, there are tons of training videos available, and if that's not enough tech assistance is just a..." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___3444460) PK Priya K. Associate > "The billing is tedious." [See full review](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#Capterra___2965780) [View Reviews](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/reviews/) VR Verified Reviewer Administrator > "The cloud-based system means I can access client matters securely from anywhere, and the built-in automation eliminates repetitive..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7043905) WS Whitney S. Paralegal > "I don’t have many complaints, but one challenge we’ve encountered is with scheduling across different time zones. When an appointment is..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821308) MB Mike B. Principal and Founder > "The interface is brilliant with a tonne of built-in features, and way we can access our files and documents is great and will make..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7041973) MR Morgan R. Paralegal > "The only part of smokeball that bothers me is when I send messages I can only send a certain amount of words before it stops me and doesnt..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821310) JT Joseph T. Managing Partner > "My favorite feature is the AI tracking of my time spent processing emails in Outlook." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7068539) SB Scott B. Attorney > "Some of the interfaces, particularly the one for tracking settlement discussions, are a bit clunky and difficult to use." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821318) RH Rena H. Legal Assistant > "The tags we are able to utilize to track out matters are great, as is being able to correspond multiple matters for 1 client." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821505) AD Alyssa D. Paralegal > "When there are glitches in the system, you're barred from doing your job because we're so dependent on the system." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821271) TF Tyler F. Attorney > "The way it efficiently integrates with other applications and its robust tracking system for the different types of client matters." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821270) BM Brianne M. Lega Assistant > "Smoke Billing feels a little clunky - there are several ways of doing the same thing, which sometimes makes training difficult." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826697) JK Jeffrey K. Managing Attorney > "Just as important, we have eliminated storage needs for old paper files since we are able to purge our files when a case is closed." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821989) JM Jordan M. Founder Principal > "In fact, I think you may not be able to open anything else in Smokeball while waiting for a file to download. And if you get anxious, and..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6593086) DP Dorothy P. paralegal > "It keeps everything organized, automates the tedious stuff, and makes me feel like I have a mini army of assistants (without the payroll)." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826676) CD Colin D. Associate Attorney > "It does not do a great job of summarizing deposition transcripts." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821327) IR Irene R. Attorney > "Imagine how surprised and happily stunned when I clicked on Forms and my letterhead with Client address just popped up! If this is how good..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6798992) JM Jordan M. Founder Principal > "Very bulky. Because SB documents are generally stored in the cloud, you can't open a large file like a video immediately." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6593086) HjK Hee jae K. paralegal > "With strong Microsoft Office integration and responsive customer support, Smokeball streamlines legal work and improves overall efficiency." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826691) DA Douglas A. Principal, Director and CEO > "The bhack room support provided by \[sensitive content hidden\] is 2nd to none." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7110531) JW Jason W. lawyer > "We are a personal injury law firm and the Smokeball platform lends itself beautifully to that practice area." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7049038) RL Ramona L. Paralegal > "Smokeball billing definitely has a learning curve, I believe it's the hardest part of learning the Smokeball software." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826844) PM Patrick M. Paralegal > "UX, integration with Outlook is great, formatting documents from word, .jpeg, etc. to .pdf is invaluable." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821302) CA Christina A. Attorney > "Calendar sharing is proving difficult through Outlook." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6827127) JC Jessica C. Senior Paralegal > "I have been a real estate paralegal for 25 years and the functionality that smokeball provides has allowed me to manage twice the file count..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6584938) JS Joel S. Firm Owner > "I have not hired support staff due to the cost of the support staff license." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821456) MC Mark C. Owner > "Smokeball has been an incredible asset in my practice not only as a client management tool but also in creating documents for clients." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6827541) BW Brian W. Associate Attorney > "Often times Excel freezes up and I must restart the program." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821275) AP Andrew P. Associate Attorney > "SB has saved me countless hours of valuable work time in the drafting of memos, emails and basic motion practice." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826689) RH Rena H. Legal Assistant > "Really my only complaint is the glitches that randomly appear." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821505) GG Genie G. Managing Partner > "I especially love their integration with InfoTrack for Court e-filing and their workflows. " [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821298) EM Emma M. Paralegal > "I have also made attempts to reach Smokeball regarding issues and enhancements, and I never received a call." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826760) MA Melinda A. Paralegal > "I like the ability to have your calendar, your files, and your task all in one place." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826131) CK Chrystal K. Sole practitioner > "I wish they had not reorganized forms and documents." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6822329) CG Crystal G. Legal Assistant > "My favorite is the accessibility of the case files and documents securely from anywhere, promoting flexibility and remote work." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6586125) JM Jordan M. Founder Principal > "Finally, there's no way to collaborate with another firm that has Smokeball unless both firms have the same license." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6593086) JF Josh F. Owner > "It automatically tracks your time; the document automation is fantastic; and Archie, the new AI product, looks like it's going to be a game..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6490244) AP Anna P. Paralegal > "Cannot incorporate "workflow" dates into calendar. " [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6585098) MA Melinda A. Paralegal > "Smokeball helps me keep organized and on top of my files and daily task." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826131) CG Carla G. Paralegal > "The reporting function can be slow or time out." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6588974) KM Kristi M. Legal Assistant > "It is easy to look up information in files. If your not able to find something you can easily search key words to find the document your..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826694) KH Kenneth H. Owner > "The billing module is generally very difficult to use." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821289) CG Crystal G. Legal Assistant > "Automating routine tasks like document creation, calendaring, and billing saves time and reduces errors." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6586125) AW Amber W. Paralegal > "We needed a new software system because our old one (very old) was aging out of the version we used and was no longer going to be supported...." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___5071301) JK Jeffrey K. Managing Attorney > "This is extremely helpful when attorneys are in Court or a deposition and need to find a document immediately. " [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821989) KV Kathy V. Legal Assistant > "It's less customizable than the other programs." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6584906) TH Tara H. Legal Assistant > "Overall, Smokeball has been more than just software, it’s a partner in helping our firm stay organized, productive, and focused on what..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821285) AW Amber W. Paralegal > "I miss being able to calculate forward and backward choosing calendar days or court days and such." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___5071301) MR Maureen R. Senior Paralegal > "Being able to move between Word, Outlook, Smokeball and interoffice correspondence is seamless. Plus, the support team is extremely..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6463883) NN Nick N. Partner > "It is slow to load matters when you deal with cases that have more than 20 parties." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6029760) NA Nilda A. Office Manager > "Everyone has been very helpful all team we worked with Project management, to help bringing the data over." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7042316) EL Elizebeth L. Owner > "Interface was not very user friendly or visually appealing" [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6641777) AA Anadelis A. Legal Assistant > "It's also great to be able to easily revisit email exchanges within each case, making it much simpler to track communication and stay..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6592842) OH Olivia H. Paralegal > "Smokeball can be painfully slow which can be frustrating when you are working in a fast pace environment." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6179652) VR Verified Reviewer Administrator > "It’s a robust system that continues to improve with each update." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7043905) AK Angelika K. Paralegal > "The integration without look sometimes freezes and I have been having issues with outlook." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___5002541) AI Alita I. Paralegal > "Overall, Smokeball has helped us show up stronger for our clients!" [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7116298) DC Diane C. Paralegal > "Smokeball can be slow and cumbersome at times, it is web based. If a form isn't set up to your liking it can be difficult to change it, I..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___3699017) JM Jordan M. Founder Principal > "Obviously, this would not be the case if timekeeping was not important, but when it is, it’s amazing because it captures so much more than..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6593086) JH Jacob H. Associate Attorney > "Smokeball's mobile application needs serious work." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6175288) NA Nilda A. Office Manager > "Easy to use, support and training provided and of course the people behind the scenes helping us as we familiarize ourselves to Smokeball. " [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7042316) AM Andrea M. Andrea Morelos > "It had system errors and glitches more often than I would have hoped. And during those times you have to ultimately who ultimately have a..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___3646150) JP Jackie P. Legal Assistant > "Overall, an amazing application, but should definitely have an option to retrieve certain items that were updated." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826708) JG Jennifer G. Partner > "The billing software is not super intuitive. " [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6183666) JS Joel S. Firm Owner > "I enjoy being able to find a human when needed and the responsive of needing templates is good." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821456) MM Matt M. Managing Attorney > "Communicate is clunky on mobile." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6175260) SS Stephanie S. Paralegal > "I absolutely love that SB is integrated with Outlook to save emails right to the client matter, this way I never forget to save them." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6443173) AF Alex F. Owner > "They shuttle you to email, where the support doesn't read the emails you send." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___4418553) CM Christina M. Paralegal Supervisor > "It has significantly streamlined my workflow, providing a seamless experience that keeps me impeccably organized." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6585003) AF Alex F. Owner > "Now that I have my data out of their system, I am no longer hostage to their garbage. If I had read a review like this during my evaluation,..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___4418553) MB Mike B. Principal and Founder > "Their annual fee is competitive, and that's important for us." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7041973) SE Sara E. Attorney > "Not sure if it’s a Smokeball issue but have had issues with the outlook add-in at times." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___3593335) AE Alec E. Legal Assistant > "We have been using Smokeball in our office for years, and it has been a wonderful program to centralize and manage all of our files." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6585104) MR Michelle R. Director > "It is not user friendly, slow, accounting is terrible," [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6063249) JS Joel S. Firm Owner > "In addition to the aforementioned, the updates and improvements continue to develop with advancements in technology and the law." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821456) AF Alex F. Owner > "I know I sound like a crank. But I feel pretty badly treated by them and in 2023 the lack of an open API is insane." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___4418553) MO Matthew O. Receptionist > "I started in April and I have to say that I was able to quickly learn the ins and outs of the Smokeball platform." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6824737) KW Ken W. Clerk > "Bugs: file naming and renaming; sudden slowdowns in software; and if you have a sub-window open specific to one matter, such as customizing..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___2528241) LL Lauren L. Lawyer > "Smokeball makes it easier for myself and staff to stay on top of our files and communicate with our clients. " [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6592709) SS Steven S. Lawyer > "The only downsides to this software are small, personal nitpicks I have found with certain functions, such as scanning a document or..." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___2528248) AG Angela G. Paralegal > "Been using it a year now and the best software I have used being in the legal field." [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7046834) AL Adeline L. Managing Director > "AS a flat fee operation, I do not like the time/billing feature - it's more complicated, and not adaptable to my needs" [See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___2528513) [View Reviews](https://www.capterra.com/p/133656/Smokeball/reviews/) ## User interface 4.66 (522) [Smokeball](https://www.capterra.com/p/133656/Smokeball/) 4.77 (356) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features PracticePanther Legal Software Top features 45/50 - Access Controls/Permissions - Accounting - Activity Dashboard - Activity Tracking - AI Copilot - AI Redlining - AI Summarization - Alerts/Notifications - API - Appointment Management - Backup and Recovery - Billable Items Tracking - Billing & Invoicing - Billing Rate Management - Calendar Management - Case Law Research - Client Portal - Collaboration Tools - Communication Management - Compliance Management - Conflict Management - Contact Management - Contract/License Management - CRM - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Deadline Management - Document Generation - Document Management - Document Templates - Email Management - Expense Tracking - Forms Management - Generative AI - Legal Case Management - Mobile Access - Payment Processing - Records Management - Reminders - Reporting & Statistics - Search/Filter - Secure Data Storage - SSL Security - Task Management - Third-Party Integrations - Time Tracking - Trust Accounting - Workflow Management [See all features](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/#features) Smokeball 41/50 - Access Controls/Permissions - Accounting - Activity Dashboard - Activity Tracking - AI Copilot - AI Redlining - AI Summarization - Alerts/Notifications - API - Appointment Management - Backup and Recovery - Billable Items Tracking - Billing & Invoicing - Billing Rate Management - Calendar Management - Case Law Research - Client Portal - Collaboration Tools - Communication Management - Compliance Management - Conflict Management - Contact Management - Contract/License Management - CRM - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Deadline Management - Document Generation - Document Management - Document Templates - Email Management - Expense Tracking - Forms Management - Generative AI - Legal Case Management - Mobile Access - Payment Processing - Records Management - Reminders - Reporting & Statistics - Search/Filter - Secure Data Storage - SSL Security - Task Management - Third-Party Integrations - Time Tracking - Trust Accounting - Workflow Management [See all features](https://www.capterra.com/p/133656/Smokeball/#features) ### Recognition No recognitions have been awarded to PracticePanther Legal Software No recognitions have been awarded to Smokeball ### Deployment & support PracticePanther Legal Software Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Smokeball Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details PracticePanther Legal Software - By Paradigm - Located in United States - Founded in 2006 Smokeball - By Smokeball - Located in United States - Founded in 2010 ## Popular Comparisons [PracticePanther Legal Software](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/)[4.66 (522)](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/reviews/) vs [Clio](https://www.capterra.com/p/105428/Clio/)[4.65 (1,691)](https://www.capterra.com/p/105428/Clio/reviews/) $59/month Price $49/month 4.5 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/105428-140231/Clio-vs-PracticePanther-Legal-Software) [Smokeball](https://www.capterra.com/p/133656/Smokeball/)[4.77 (356)](https://www.capterra.com/p/133656/Smokeball/reviews/) vs [Clio](https://www.capterra.com/p/105428/Clio/)[4.65 (1,691)](https://www.capterra.com/p/105428/Clio/reviews/) $49/month Price $49/month 4.6 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/105428-133656/Clio-vs-Smokeball) [PracticePanther Legal Software](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/)[4.66 (522)](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/reviews/) vs [8am MyCase](https://www.capterra.com/p/115613/MyCase/)[4.63 (783)](https://www.capterra.com/p/115613/MyCase/reviews/) $59/month Price $49/month 4.5 Features 4.4 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/115613-140231/MyCase-vs-PracticePanther-Legal-Software) [Smokeball](https://www.capterra.com/p/133656/Smokeball/)[4.77 (356)](https://www.capterra.com/p/133656/Smokeball/reviews/) vs [8am MyCase](https://www.capterra.com/p/115613/MyCase/)[4.63 (783)](https://www.capterra.com/p/115613/MyCase/reviews/) $49/month Price $49/month 4.6 Features 4.4 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/115613-133656/MyCase-vs-Smokeball) [PracticePanther Legal Software](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/)[4.66 (522)](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/reviews/) vs [LEAP](https://www.capterra.com/p/147413/LEAP/)[4.24 (525)](https://www.capterra.com/p/147413/LEAP/reviews/) $59/month Price Contact vendor for pricing 4.5 Features 4.1 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/140231-147413/PracticePanther-Legal-Software-vs-LEAP) [Smokeball](https://www.capterra.com/p/133656/Smokeball/)[4.77 (356)](https://www.capterra.com/p/133656/Smokeball/reviews/) vs [LEAP](https://www.capterra.com/p/147413/LEAP/)[4.24 (525)](https://www.capterra.com/p/147413/LEAP/reviews/) $49/month Price Contact vendor for pricing 4.6 Features 4.1 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/133656-147413/Smokeball-vs-LEAP) [PracticePanther Legal Software](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/)[4.66 (522)](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/reviews/) vs [Litify](https://www.capterra.com/p/160393/Litify/)[4.38 (138)](https://www.capterra.com/p/160393/Litify/reviews/) $59/month Price $150/month 4.5 Features 4.3 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/140231-160393/PracticePanther-Legal-Software-vs-Litify) [Smokeball](https://www.capterra.com/p/133656/Smokeball/)[4.77 (356)](https://www.capterra.com/p/133656/Smokeball/reviews/) vs [CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/)[4.45 (154)](https://www.capterra.com/p/144573/CARET-Legal/reviews/) $49/month Price Contact vendor for pricing 4.6 Features 4.3 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/133656-144573/Smokeball-vs-CARET-Legal) [PracticePanther Legal Software](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/)[4.66 (522)](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/reviews/) vs [Amberlo](https://www.capterra.com/p/162674/amberlo/)[4.75 (110)](https://www.capterra.com/p/162674/amberlo/reviews/) $59/month Price $56/month 4.5 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/140231-162674/PracticePanther-Legal-Software-vs-amberlo) [Smokeball](https://www.capterra.com/p/133656/Smokeball/)[4.77 (356)](https://www.capterra.com/p/133656/Smokeball/reviews/) vs [Litify](https://www.capterra.com/p/160393/Litify/)[4.38 (138)](https://www.capterra.com/p/160393/Litify/reviews/) $49/month Price $150/month 4.6 Features 4.3 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/133656-160393/Smokeball-vs-Litify) [PracticePanther Legal Software](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/)[4.66 (522)](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/reviews/) vs [Neos](https://www.capterra.com/p/58931/Neos/)[4.36 (200)](https://www.capterra.com/p/58931/Neos/reviews/) $59/month Price $109/month 4.5 Features 4.2 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/58931-140231/Neos-vs-PracticePanther-Legal-Software) [Smokeball](https://www.capterra.com/p/133656/Smokeball/)[4.77 (356)](https://www.capterra.com/p/133656/Smokeball/reviews/) vs [Amberlo](https://www.capterra.com/p/162674/amberlo/)[4.75 (110)](https://www.capterra.com/p/162674/amberlo/reviews/) $49/month Price $56/month 4.6 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/133656-162674/Smokeball-vs-amberlo)