# Compare DaySmart Vet vs Instinct Science 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare DaySmart Vet and Instinct Science based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/133166-234498/DaySmart-Vet-vs-Instinct-EMR

---

# DaySmart Vet vs Instinct Science Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

DaySmart VetInstinct Science2/4 selected

[DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.6 (278)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/)

[Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.9 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/)

[## DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.6 (278)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/)

Starting Price

$116.00/month

Value-for-Money

4.6

Functionality

4.4

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

SR

TD

Based on [278 reviews](#user-reviews)

Positive

261

Neutral

9

Negative

8

[## Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.9 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.8

Functionality

4.8

Ease of Use

4.9

Customer Service

4.9

Reviews Sentiment

Based on [234 reviews](#user-reviews)

Positive

232

Neutral

2

Negative

0

## Summary

* * *

Features in Veterinary Software

Best performer

43 / 46

Only DaySmart Vet

-   CRM
-   Patient Portal

41 / 46

User satisfaction

User satisfaction

4.6

User reviews[278](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.6

Customer support

4.7

User satisfaction

4.9

User reviews[234](https://www.capterra.com/p/234498/Instinct-EMR/reviews/)

Ease of use

4.9

Functionality

4.8

Value for money

4.8

Customer support

4.9

Price starts from

Price starts from

$116Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Veterinarians, veterinary practice managers, veterinary technicians, veterinary groups, veterinary consolidators, animal healthcare providers, mobile vets, equine vets

Best for

Emergency, specialty, multi-practice, and urgent care veterinary hospitals.

## User reviews

Pros & cons

SR

Susan R.

Director of Operations and Marketing

> "We are able to schedule our appointments, manage our patients, keep detailed records and all of it takes less time and effort than it did..."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7028239)

JR

James R.

Veterinarian

> "Unfortunately Daysmart, being an overseas-based software, does not integrate with Australian Pet Insurance platforms for "Gap-Only"..."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6842813)

TD

Tiffany D.

Practice Manager

> "Particularly in our ability to schedule appointments in a more organized way that better utilizes employee time without overbooking and..."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7023588)

MS

Mandi S.

Receptionist

> "My appointment colors dont always transfer to where i put them in my settings and there are many different ways to do things so it makes..."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7050402)

DD

Deanna D.

Receptionist

> "I like the ease of using the calendar for moving appointments, the layout of the client and patient pages, adding to the patient's chart,..."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6808556)

TD

Tiffany D.

Practice Manager

> "I would like to set up the online booking module on our website, but given our workflow and how often clients come in (1-3x a week), it is..."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7023588)

RM

Reese M.

Clinic Manager

> "It is geared to full service vets rather than shelters and spay neuter clinics, but with all of the new services that shelters and clinics..."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7041220)

TD

Tiffany D.

Practice Manager

> "Lately, the search function on the calendar has been buggy, requiring several entry attempts before it works."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7023588)

KW

Katharine W.

Veterinarian and Owner

> "I love the text and email messaging that comes from the PIMS system so everything is saved to patients' records."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7020948)

TD

Tiffany D.

Practice Manager

> "In our previous software, we were able to say "repeat this appointment every other tuesday until December 15th" and we have missed that..."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7023588)

RG

Rachel G.

DVM and Sole Owner

> "It's also very easy to block off times when I'm unavailable and if an error is made, it's a forgiving system that will allow changes to be..."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7100797)

CW

Cami W.

Veterinarian

> "Only other thing I have struggled with is clients with gmail accounts having issues getting emails from the Daysmart. "

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7075753)

CW

Cami W.

Veterinarian

> "I love how you can click on patient, client, invoice, SOAP, etc from most anywhere"

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7075753)

KK

Kiki K.

CSR

> "I do not like that the system does not recognize what patient you have pulled in Daysmart when you go to the calendar to look for..."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6826663)

JL

Jeffrey L.

Practice Manager

> "Super support experience as they solved our issue very quickly allowing us to move seamlessly into revising the appointment and invoice..."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6813709)

JK

Jenna K.

Office Manager

> "Unfortunately, there is no way to send mass communication within this practice management system."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7065539)

AW

Asia W.

Receptionist

> "I like the ability to easily switch between patients profiles and look at different information in different tabs."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6780294)

MR

Michael R.

Veterinarian and Owner

> "It cannot be used across multiple devices at the same time and also each item has to be added individually hence it takes a bit longer"

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6801993)

AL

Alicia L.

Owner veterinarian

> "Satisfied with most aspects of how it works for me and the evolution of the program continues to find helpful ways to improve my workflow"

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7100035)

TD

Tiffany D.

Practice Manager

> "For example, deleting a large amount of repeat appointments that have "broken the chain" is very tedious."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7023588)

MS

Michelle S.

Owner, Veterinarian

> "I like that the platform can help me track controlled drugs so I do not have to keep physical log books anymore."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6796853)

AA

Austin A.

Owner

> "The only thing I have against DaySmart is that there is no option to dump revenue into multiple accounts in quickbooks."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6809770)

EB

Eliza B.

Aftercare Center Manager

> "I greatly appreciate that if the person I'm chatting with can't answer the questions, they find the right people to give me an answer in a..."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7019556)

AW

Asia W.

Receptionist

> "Feels more client/owner based than patient based. When scheduling appointments have to know client first and last name before pet's which..."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6780294)

FH

Fauna H.

RVT and CSR

> "It's even better that they have a text/chat option, which makes trying to get help while working in a busy veterinary clinic a lot easier..."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6814896)

EY

Emari Y.

Owner

> "The text boxes for exam forms do not allow for rich text."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6826927)

AL

Ashley L.

Owner and veterinarian

> "It is easy to find patients and make appointments and add to a digital treatment board."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7118071)

MM

Mere M.

Office Manager and Vet Tech

> "Sometimes our clients get confused with our DaySmart texts because they come from a different number than our clinic number."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6788402)

AL

Ashley L.

Owner and veterinarian

> "They went over all of the security features and they pride themselves as a leader in protecting all data."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7118071)

BL

Bethany L.

Receptionist

> "Daysmart does have a few hiccups, such as sending clients a lot of reminders that cannot be changed, only completely turned off."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6691062)

EC

Emma C.

RVT, Director of Operations

> "Satisfied, but would like to see more enhancements being added for general workflow with regard to veterinary charting"

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7103304)

KG

KarrieAnn G.

Practice Manager

> "It is difficult for our less tech-savvy staff to work with."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7022011)

WV

Will V.

Operations Specialist

> "Over all I have been happy using daysmart for over 8 years. As other companies have approached us to use theirs like Patterson's PMS or..."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6814613)

SR

Susan R.

Director of Operations and Marketing

> "We are still early in our use of DaySmart and have a lot to learn. But, currently there isn't anything that stands out. "

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7028239)

WV

Will V.

Operations Specialist

> "You can go from a patient to the client easy and from the record item to the invoice with one click. "

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6814613)

CR

Christina R.

Practice Manager

> "This does not allow us to specialized text (to my knowledge) for specific appointments."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6724075)

TH

Tina H.

Veterinarian, Owner

> "Regarding the online help support, I was able to chat quickly with support about my issue I was having and receive feedback that was..."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6815529)

KE

Katherine E.

Veterinarian

> "I don't like how I cannot manually change the name of a service. "

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6803342)

KW

Katharine W.

Veterinarian and Owner

> "Daysmart Vet has everything I need to help my housecall practice run smoothly."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7020948)

MB

Meghan B.

Manager

> "The data transfer has had a few hiccups."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6884393)

KG

KarrieAnn G.

Practice Manager

> "The customer service is supportive and helpful but sometimes feels limited in what they can do."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7022011)

NL

Nettie L.

Veterinary technician

> "I don't like when scheduling an appointment you have to know owners name."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6809814)

RC

Robin C.

Customer Service Representative

> "There are certain aspects that can be confusing to work around, but the Help Desk and online Q&A in the chat are very helpful."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6828419)

MJ

Meg J.

Hospital Administrator

> "Sometimes it feels like they don't have developers that know anything about veterinary medicine and how the business works."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6760342)

KR

Karen R.

Owner Veterinarian

> "We switched to DaySmart Vet and have been completely suatisfied with the platform and the support."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7057888)

AH

Andrea H.

Practice Manager

> "Some of the help articles aren't really as helpful as they could be."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6847721)

DG

Diane G.

Vet tech

> "It’s easy to use which is most important to me and provides reports that help with business tracking."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7088291)

CC

Carissa C.

Veterinarian

> "the support who never have answers and rarely get back to me when i have an issue and the reports, i want more reports and searches..."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5004805)

RS

Rebecca S.

Office Manager

> "My favorite part is the "read receipts" for client emails, so we can ensure communication compliance."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6744169)

KG

KarrieAnn G.

Practice Manager

> "It is not a very user-friendly interface."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7022011)

FH

Fauna H.

RVT and CSR

> "I've been working with DaySmart for 10 months now and having been in the veterinary field 12+ years, I'm happy to report this is..."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6814896)

DR

Dallee R.

Assistant Manager

> "Inventory seems to pull the incorrect vaccines so we have to go through each individual vaccine to make sure that the application is..."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___4797158)

NW

Nicole W.

Doctor and owner

> "Being a cloud based software that we can use from our phones or laptops after hours is super helpful. "

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7011654)

MM

Megan M.

DVM and Owner

> "It is confusing to some clients."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6862455)

JR

James R.

Veterinarian

> "We have been with Daysmart Vet since our inception and value it both in-clinic and also on housecall rounds (via Ipad)"

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6842813)

AT

Aaron T.

Practice Manager

> "Not phone friendly at all, reminders by text are a huge fail and daysmart says we have to report each error for any correction to this..."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5005720)

NM

Natalie M.

Customer Service Representative

> "overall daysmart helps keep our Veterinary Practice running smoothly and in an easy to use format."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7090935)

AT

Aaron T.

Practice Manager

> "This may not be a problem with the software as much as a a lack of understanding on our part as the user with inventory numbers being off...."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5005720)

MB

Meghan B.

Manager

> "So far it has been easy to use and the customer service has been spot on. If the AI assistant can not anwser the questions tech support is..."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6884393)

MJB

Maan Joy B.

Veterinarian

> "The sudden shift from our rates allowed was difficult for us to retain the system, unfortunately."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5004087)

AS

Alisa S.

Practice Manager

> "They are always quick in getting back to you, quick in getting the issues fixed and great with communicating when things are in progress..."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6780422)

JR

Jenny R.

Owner

> "The financial data, reminders and inventory management are horrid"

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#SoftwareAdvice___6121817)

BC

Beth C.

Hospital Manager

> "The ability to customize documents for our clients is wonderful!"

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6825998)

AH

Andre H.

Veterinary Technician Assistant

> "When the cloud goes down, or on occasion a text does not come through."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___4774971)

JR

James R.

Veterinarian

> "In 10 years, a handful of minor issues (maybe 2 or 3) were quickly identified and remedied by the Daysmart support team. "

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6842813)

CF

Charlotte F.

Clinical Director

> "The records can be hard to navigate for referrals"

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6229785)

WV

Wanda V.

Receptionist

> "Its my all time favorite vet medicine software and i wished it was used everywhere."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7117886)

KF

Katie F.

Veterinarian/Owner

> "I don't like that I email tech support and it takes 3-4 days for a response. "

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5024578)

Kate H.

Veterinarian Owner

> "I also like the ease of allowing clients to pay online through invoicing."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6856656)

MW

Molly W.

Owner/Veterinian

> "Scheduling patients to their known provider did seem more time consuming."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___4797237)

NW

Nicole W.

Doctor and owner

> "Love being able to do online chat with customer support versus having to call in."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7011654)

AT

Aaron T.

Practice Manager

> "Invoices are redundant, not necessary and cause problems."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5005720)

LF

Lynnlee F.

Practice Manager

> "The DaySmart Vet team is always looking for ways to improve their software."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7032753)

DC

David C.

CFO

> "We chose not to go with DaySmart system due to the problems."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5005655)

LH

Lisa H.

Head receptionist

> "Overall it’s becoming more user friendly but could use a little work at easier options."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7050503)

AT

Aaron T.

Practice Manager

> "Again each error must be reported and that's something we don't have time to do. "

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___5005720)

AW

Arielle W.

Manager

> "Super easy to learn, and if you have questions the staff helps really quickly with all problems!"

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7071113)

DC

Denise C.

Owner Veterinarian

> "Unable to bold text is SOAPs."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___6229419)

RM

Reese M.

Clinic Manager

> "it is buildable for each practice. "

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___7041220)

AH

Andre H.

Veterinary Technician Assistant

> "It can lead to problems and headaches."

[See full review](https://www.capterra.com/p/133166/DaySmart-Vet/#Capterra___4774971)

[View Reviews](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/)

WV

William V.

Office and Accounts Manager

> "A few features (cash handling, patient photos, integration with IDEXX Web PACS, deeper provider analytics) would make it perfect, but..."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6794550)

CF

Courtney F.

Veterinary Technician and CSR Manager

> "Typos or inaccuracies in document titles are not uncommon, and the absence of a simple editing feature means that veterinary staff must..."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6274919)

Sadia A.

Client Service Respresentative

> "One of my favorite features is the "rapid registration" option which allows me to quickly check in new patients with ease (which helps..."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6276589)

BI

Bruce I.

Medical Director

> "The inability for seamless integration of patient data creates excess steps and potential loss of information from patient records."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6835473)

JB

Jesse B.

Veterinarian

> "I've used Instinct in 4 hospitals over the last 10 years and feel it has positively impacted the quality of medicine, the quality of..."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6306893)

CB

Chey B.

Veterinarian

> "The only down fall for our urgent care model is the lack of integration with Idexx Pacs, although this is in the works as I write this!"

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002720)

EM

Emily M.

Registered Veterinary Technician - Anesthesia Lead

> "Being able to easily send feedback and request app updates and features through the app itself in instant-messaging fashion."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6848106)

AP

Annabel P.

Vet

> "Doesn’t communicate with our medical record software yet so we have to manually put in bills from our treatment plans."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002715)

AS

Anupreet S.

Vet

> "Clinician brief is what I usually go to for a lot of articles and recent publications, helps a lot,have been using information"

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002769)

RW

Robyn W.

Veterinarian

> "I struggle a bit with some of the window's being so small. When I'm typing my SOAP or general record, it's about 1/4 of the screen and..."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6274456)

AA

Ares A.

RVT

> "I tell everyone about it and the wonderful features from charting, orders, body maps, and estimates."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002761)

BC

Bridgett C.

Veterinarian

> "It can be difficult to see all of the orders/having to scroll to see things, having things be missed accidentally."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002717)

NS

Natalie S.

Registered Veterinary Technician

> "as an emergency vet tech I like the convenience for patient charts and monitoring, also the quick access to plumbs for any drug-related..."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6631659)

CJ

Cheyanne J.

Veterinary Assistant

> "It can be a bit tedious to fill out everything especially when there are many in-hospitals and you can find yourself spending up to..."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6285840)

AH

Amanda H.

Certified Veterinary Technician

> "Instinct offers an organized grid layout for treatment sheets allowing for easy viewing and easy to monitor values for hospitalized..."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6274458)

SC

Suna C.

Veterinary Student

> "It's hard to search for past patients - I wish there were options for advanced search (e.g. by keywords in diagnosis or notes)."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6631649)

Sadia A.

Client Service Respresentative

> "From the ease of use, the efficiency of communication and billing, the efficiency of data entry and record-keeping of patient..."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6276589)

JE

Jeremiah E.

RVT

> "The invoicing feature does not work great for us, however I think that is more the fault of our PMS (Cornerstone) than Instinct."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6636384)

CF

Courtney F.

Veterinary Technician and CSR Manager

> "Instinct Science provides a platform that allows for the comprehensive management of patient records."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6274919)

JC

Juli C.

Veterinarian

> "I wish that the patient ID numbers were more logical (ie numerical order) but they seem somewhat random."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6278661)

JB

Jesse B.

Veterinarian

> "I love the ease of adjusting medications and the at-a-glance summary of vitals, fluids, medications/doses/timing across a 24-hour..."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6306893)

RA

Rachel A.

ER doctor

> "They are still listed in the pull down menu which can make it difficult to ensure we are picking the appropriate one"

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6278723)

WV

William V.

Office and Accounts Manager

> "Intuitive triage flows and whiteboard that suit a 24/7 GP + ER clinic"

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6794550)

BI

Bruce I.

Medical Director

> "Lack of connectivity with other platforms. "

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6835473)

GP

Gabrielle P.

Veterinary Assistant

> "I like the look up by phone number feature that was added, as it makes my job easier for repeat clients."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6632249)

SC

Susan C.

CVT, Manager

> "It slows us down each time there is an update."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002814)

AS

Amber S.

Vetereinarian

> "Excellent use in a busy hospital with multiple patients, doctors, and nurses all working towards the same goal."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002692)

CG

Coral G.

Veterinary Technician

> "Sometimes when only using treatment view you cannot see when things are PRN."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6279774)

TA

Taryn A.

Vet Assistant

> "Having a quick login in and ability to access from any computer"

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002726)

JB

Jesse B.

Veterinarian

> "It's occasionally annoying to try to match up units on new drugs entered into the system, but generally easy to figure out/work around."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6306893)

EC

Elizabeth C.

Emergency veterinarian

> "I can also refer to my treatments as I am writing in my chart and vice-versa which makes record keeping fast and easy."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6633032)

JP

Jennifer P.

Owner

> "Nothing really, it had only recently been release in the EMR so the initial integration was a little less efficient. "

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6274810)

HW

Haley W.

Veterinary Student

> "online treatment sheets with great visualization and trackability- ease of locating patient records- ease of following the schedule-..."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___5094832)

JD

Jenna D.

veterinary medical scribe

> "Not able to have more than 3 panes visible..."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6274350)

MM

Megan M.

ICU and ECC CVT

> "Absolutely fabulous, in many ways it has made our hospital safer and communication easier not only between individual coworkers, but..."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6631612)

HB

Hannah B.

Client Services Representative

> "Sometimes it crashes, and updates are confusing."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6276509)

DR

Danielle R.

Hospital Administrator

> "It readily adapts and improves all functionality as well as expands functionality to ensure the highest level of care for the patients..."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4938477)

KS

Kavita S.

Large animal resident

> "Loading time is slow with a lot of patients in hospital."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6631516)

JL

Jiaqi L.

Resident

> "The drug manual that is embedded within the webpage makes working on the treatment sheet more efficient."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6276755)

Joel C.

Owner, DVM

> "I have some worries about what happens if we lose internet connection since there is no local copy but with fiber and battery backup,..."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6013187)

CG

Carly G.

ER Veterinarian

> "I’ve used it now for 4-5 years (vet school into my first two ER jobs) and it is the easiest, most user friendly program."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7003165)

CH

Corene H.

Client Service

> "I wish I used update names when I realize it's misspelled"

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6274754)

JD

Jennifer D.

Medical Director

> "The team was very willing to help and keep on goal during on boarding and were helpful after with any questions or concerns."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6795145)

DR

Danielle R.

Hospital Administrator

> "Inability to filter on current txt system and/or task these for reply Lack of Client portal for documents"

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4938477)

RL

Rebecca L.

Medical Director, owner

> "We can just through relief vets into it with minimal training and very intuitive. That it is very intuitive overall. That it is really..."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7003209)

MT

Morgan T.

Vet

> "We didn't think everything through when implementing it."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7003166)

VD

Victoria D.

LVT

> "Fun Paws & Play game for team members & nice scheduling interface."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002655)

PP

Phillip P.

Lab Tech

> "it's color coded and I'm color blind. "

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6274768)

LD

Lorna D.

RVT and Supervisor

> "We have been with Instinct since their early days (treatment sheets only) and have appreciated their willingness to listen to their..."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6632932)

CD

Cisco D.

Veterinary Technician

> "Sometimes has communication errors with our hospital software"

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___5094651)

JW

Jonah W.

Veterinarian

> "Overall, Instinct is a solid choice for a 24 hour ER as the treatment sheets make everything else worth it."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6876018)

JL

JaDasia L.

APCA

> "I find that this application and slow and freezes at times."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___5094869)

SW

Stephanie W.

Hospital Administrator

> "Instinct is responsive to suggestions for improvement and works directly with team members on the floor in real time through the 24/7..."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4713466)

AO

Amy O.

Technician Supervisor

> "There are some issues with double charging with Cornerstone."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6000774)

TK

Tresha K.

Licensed Veterinary Technician

> "It not only helps you calculate drugs easier but also has Plumbs attached to it."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6632145)

Lisa P.

Manager, Telehealth & ER Engagement; Program Director, emERge; ECC Clinician

> "Sometimes, because the ER gets busy, this is not reviewed, and the "doctor to confirm treatment sheet" may not get checked off, or one..."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4688465)

Sadia A.

Client Service Respresentative

> "Instinct makes viewing and managing patient information and billing so simple and efficient."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6276589)

MV

Melissa V.

Advanced patient care tech

> "The only feature I do not like about instinct is being unable to put a treatment in progress."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4473061)

AH

Amanda H.

Certified Veterinary Technician

> "My hospital does not use all functions of Instinct but the portions that we do use function very well with minimal errors."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6274458)

RG

Rob G.

Senior Veterinary Technician

> "The spell check is TERRIBLE and doesn't know medical terminology."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4474812)

LD

Lorna D.

RVT and Supervisor

> "Love the whole package for Charting, Treatment Sheets and Analytics."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6632932)

CK

Colleen K.

Veterinary Technician

> "I did not set up integration on this system, so can't comment to ease."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4684071)

SB

Samantha B.

Manager of ECC

> "The treatment sheet is very good for ICU patients"

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7003269)

HW

Heather W.

cvt

> "I don't care for the toggle of on and off."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4472973)

AR

Amy R.

Practice Manager ER and Spec

> "Customer support has always been exceptional and they are always willing to listen and hear the suggestions the hospitals have and make..."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002661)

AW

Autumn W.

Licensed Veterinary Technician

> "I do not feel like there are any cons about instinct."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4543934)

MB

Meghan B.

Practice manager

> "Extremely user friendly, everything is in one place so you're not having to toggle between different programs,"

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6794037)

CD

Chrystina D.

ICU Lead Vet Tech/Supervisor

> "Less treatments get missed."

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___3324038)

JK

Jessica K.

Emergency Veterinarian and Medical Director

> "I appreciate the responsiveness of customer service and frequent updating to help address any problems encountered. "

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6280398)

MM

Michelle M.

Owner

> "mobile access is not here YET!!"

[See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___3305786)

[View Reviews](https://www.capterra.com/p/234498/Instinct-EMR/reviews/)

## User interface

4.61 (278)

4.91 (234)

### Features

DaySmart Vet

Top features

43/46

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Scheduling
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Client Management
-   Communication Management
-   Confirmations/Reminders
-   CRM
-   Customer Database
-   Data Import/Export
-   Document Management
-   Document Storage
-   Electronic Payments
-   Electronic Signature
-   Email Reminders
-   EMR/EHR
-   E-Prescribing
-   Generative AI
-   Historical Reporting
-   Imaging and X-rays
-   Inventory Management
-   Invoice Management
-   Live Chat
-   Medical Billing
-   Patient Intake
-   Patient Portal
-   Patient Records Management
-   Payment Processing
-   Prescription Processing
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   SMS Messaging
-   SOAP notes
-   Status Tracking
-   Task Scheduling
-   Telemedicine
-   Template Management
-   Third-Party Integrations
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/133166/DaySmart-Vet/#features)

Instinct Science

41/46

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Scheduling
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Client Management
-   Communication Management
-   Confirmations/Reminders
-   CRM
-   Customer Database
-   Data Import/Export
-   Document Management
-   Document Storage
-   Electronic Payments
-   Electronic Signature
-   Email Reminders
-   EMR/EHR
-   E-Prescribing
-   Generative AI
-   Historical Reporting
-   Imaging and X-rays
-   Inventory Management
-   Invoice Management
-   Live Chat
-   Medical Billing
-   Patient Intake
-   Patient Portal
-   Patient Records Management
-   Payment Processing
-   Prescription Processing
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   SMS Messaging
-   SOAP notes
-   Status Tracking
-   Task Scheduling
-   Telemedicine
-   Template Management
-   Third-Party Integrations
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/234498/Instinct-EMR/#features)

### Recognition

No recognitions have been awarded to DaySmart Vet

No recognitions have been awarded to Instinct Science

### Deployment & support

DaySmart Vet

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Instinct Science

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

DaySmart Vet

-   By DaySmart Software
-   Located in United States
-   Founded in 1999

Instinct Science

-   By Instinct Science
-   Located in United States
-   Founded in

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