# Compare Cin7 Omni vs Order.co 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Order.co and Cin7 Omni based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/133133-161813/Cin7-vs-Order-Software

---

# Order.co vs Cin7 Omni Features and Cost Comparison

Last updated March 25th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Order.coCin7 Omni2/4 selected

[Order.co](https://www.capterra.com/p/161813/Order-Software/)[4.5 (171)](https://www.capterra.com/p/161813/Order-Software/reviews/)

[Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.3 (600)](https://www.capterra.com/p/133133/Cin7/reviews/)

[## Order.co](https://www.capterra.com/p/161813/Order-Software/)[4.5 (171)](https://www.capterra.com/p/161813/Order-Software/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

Based on [171 reviews](#user-reviews)

Positive

160

Neutral

5

Negative

6

[## Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.3 (600)](https://www.capterra.com/p/133133/Cin7/reviews/)

Starting Price

$349.00/month

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.2

Customer Service

4.1

Reviews Sentiment

Based on [600 reviews](#user-reviews)

Positive

518

Neutral

37

Negative

45

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,782 reviews from order management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

78%Fit

High performer

Feature ratings

Order Fulfillment

4.5

Inventory Management

4.2

Workflow Management

3.3

Billing & Invoicing

4.6

Purchase Order Management

4.5

78%Fit

High performer

Feature ratings

Order Fulfillment

4.4

Inventory Management

4.4

Workflow Management

3.8

Billing & Invoicing

4.1

Purchase Order Management

4.2

User satisfaction

User satisfaction

4.5

User reviews[171](https://www.capterra.com/p/161813/Order-Software/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.4

Customer support

4.5

User satisfaction

4.3

User reviews[600](https://www.capterra.com/p/133133/Cin7/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.1

Customer support

4.1

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$349Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Order.co is used by procurement departments, finance teams, accounts payable departments, CFOs, controllers, and operations managers.

Best for

Brands, wholesalers, retailers, distribution and light-manufacturers who need automation across everything to run smoothly, operate at scale, and easily match supply to demand.

## User reviews

Pros & cons

JK

Janeen K.

Physical Therapist

> "The ability to include product links makes it simple to compare prices and select options with the best reviews, ensuring both..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022800)

EW

Erin W.

Brand Manager

> "The only drawback I’ve noticed is that shipping can take a little longer for items that usually arrive faster through Amazon, and..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7023476)

KG

Karissa G.

Director of Administration and HR

> "In terms of cost and expense management, order.co really gives the ability to have all our expenses on one platform, which makes..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022869)

HR

Hayley R.

Accounts Payable Manager

> "it's sometimes hard to properly map/code your catalog of products to match your accounting software's related GL codes"

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022693)

MJ

Maria J.

Sourcing Manager

> "The platform simplifies approvals and consolidates invoices, which has helped reduce manual processing time and improve auditability."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7023721)

MG

Michelle G.

Staff Accountant

> "That said, there are occasional challenges with the search function and product substitutions, and sometimes orders take longer than..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022661)

PG

Paul G.

general Manager

> "It provides a centralized, easy-to-use platform that helps us manage inventory more efficiently and ensures we never miss a restock."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022960)

MJ

Maria J.

Sourcing Manager

> "Reporting can be limited, and it’s still challenging to manage complex vendor relationships or non-catalog orders efficiently."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7023721)

CY

Charles Y.

Chief of Staff

> "I can't wait to get my hands on the beta platform as it was shown to be ready to tackle a bunch of initiatives that have been on my..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022702)

AZ

Andrew Z.

Accountant

> "Still very clunky for a website, it sometimes can be hard to justify the value. When what you order isn't available, pricier items..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022715)

AW

Alicia W.

Senior Director, Operations Strategy

> "Easy way for our 200+ unit business to seamlessly order products from a variety of vendors from one log in."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7024262)

JM

Jack M.

Compliance and Operations Manager

> "Ordering from vendors with complicated ordering/fulfillment processes can be a challenge."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022694)

NP

Nick P.

Operations Manager

> "The order.co site makes it more streamline to shop from multiple platforms for the best pricing available."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022739)

AO

ALYCIA O.

Franchise Owner

> "I have in the past ordered products that are not in stock and I will receive a notice the order is complete when in fact it is not. "

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022937)

DP

Drew P.

President, Owner

> "We are happy we made the switch a few years ago to using Order.co because it has improved our budgeting and delivery process to be..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022672)

LH

Lauren H.

Senior Marketing Manager

> "Sometimes it's a little slow to load and it can get overwhelming with the amount of products we have in. But it's easy to remove..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022837)

HM

Heidi M.

Director

> "I like my overall experience with Order.co, being able to order what I need when I need it with a click of a button."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7023800)

RH

Ralph H.

Operations Manager

> "The only issue I had once is that I ordered something through Amazon but was never ordered or cancelled without letting me know."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022762)

CW

Clint W.

District Manager

> "I like the updated features and being able to approve orders directly from my email."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7023145)

LD

Lori D.

bookkeeper

> "Tracking items is also a little clumsy to get to."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022684)

DR

David R.

Lab Manager

> "I like the way that the team is very friendly and helpful to resolve any errors and guide us through times when we need replacements..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022729)

RM

Robert M.

NSOM

> "Some of the tracking didn't come in so that was an issue."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022678)

JP

Joshua P.

Inventory Specialist

> "I love that I can order for multiple locations at once with multiple products instead of one by one."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022677)

MM

Miranda M.

Studio Manager

> "It can be hard to navigate the website to find what I need quickly."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7023890)

MG

Michelle G.

Staff Accountant

> "What I like most about Order.co is how much it simplifies and centralizes our purchasing process."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022661)

SL

Steven L.

Center Operations Supervisor

> "It doesn't always feel like I'm paying the lowest price for products especially if they are on Amazon."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022720)

JK

Janeen K.

Physical Therapist

> "I really appreciate how easy and efficient Order Co is to use. Whenever I reach out to my company, they quickly add the link to..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022800)

KL

Karinda L.

General Manager

> "The abundance of the packaging materials is a waste."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7024374)

EP

Evan P.

Operations Manager

> "My overall experience with Orderco. has been phenomenal. As management this tool is one of the most needed tools at my disposal and..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022688)

EL

Eugene L.

Physical Therapist

> "some products not labelled well"

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022885)

PG

Paul G.

general Manager

> "Overall, it’s been incredibly helpful in keeping our operations running smoothly and has made a noticeable difference in our..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022960)

JB

Jade B.

General Manager

> "Not very user friendly in adding products to the site."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7023666)

PG

Paul G.

general Manager

> "It has significantly improved the way we manage our supply ordering process."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022960)

JC

Jared C.

Technical Process Manager

> "The platform feels dated."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7046102)

DW

Darius W.

Manager

> "Being able to order all the stores needs from one place is a huge plus."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022667)

DANI N.

Manager of Operations

> "It's not intuitive or easy."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___6860420)

AB

Amanda B.

Business Operations Manager

> "Helps streamline across teams, departments and companywide."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7030565)

SH

Staci H.

HR Director

> "It's really confusing to say place your order with Order."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___6556228)

BD

Brian D.

Head of Finance

> "We're also able to add new locations/sub-accounts efficiently as our business scales."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022737)

JH

Jackie H.

Procurement Analyst

> "The search function made it very difficult for people to find items already in the catalog. When people are purchasing off the..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4643994)

MB

Monique B.

Regional Manager

> "Saving time, money, and improving our process management with these boundaries."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022861)

SF

Stefanie F.

Buyer

> "The basic functions it is lacking as a supply chain software application are too numerous to count and the obvious automation and..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4610425)

SL

Steven L.

Center Operations Supervisor

> "I also love the fact that if there are issues with the order customer service is easy to get a hold of and the issues are easily..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022720)

SL

Steph L.

Manager

> "not much that can be improved."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___6533033)

MM

Miranda M.

Studio Manager

> "I like that it gives me a heads up when something may be out and then shows me another option."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7023890)

BW

Bianca W.

Office Administrator

> "How difficult it is to add products - waiting hours for new products to upload to the catalog is frustrating How difficult it is to..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4633028)

EW

Erin W.

Brand Manager

> "It keeps everything streamlined and ensures we’re sourcing from the right vendors."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7023476)

SF

Stefanie F.

Buyer

> "We purchased the favorite energy drinks of an employee as a reward and when the vendor was out of stock, Order.co substituted it for..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4610425)

DK

Damian K.

Cost Optimization Manager

> "Order.co has made it exceptionally easy on our AP department to pay invoices."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022761)

SF

Stefanie F.

Buyer

> "I hate that I don't have access to the purchasing documents and have to go through the support system to take care of things that I..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4610425)

LW

Lucky W.

Procurement and Project Manager

> "My favorite function is the Google chrome extension but also how we can tailor the order platform to our business structure. "

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___6517737)

MB

Margaret B.

Registered Dental Hygienist

> "Sometimes there are items available for what I need, but because I do not use the proper search terms or a different word for the..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4614894)

NP

Nick P.

Operations Manager

> "The overall experience is great and has streamlined our procurement process to make it easy to use and source supplies and equipment..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022739)

SF

Stefanie F.

Buyer

> "It feels like you have a purchasing team working for you, but they don't do things with the urgency or thoroughness you need so you..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4610425)

LH

Lauren H.

Senior Marketing Manager

> "I like the ease of using Order.co for multiple shipping locations and multiple cost locations."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022837)

EC

Elaine C.

admin

> "linking of vendors has been slowsubstitutions are not the best product and are slow to get and may not be the right..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4610350)

EW

Erin W.

Brand Manager

> "Overall, it’s a dependable, easy-to-use system that helps our studios stay organized and efficient."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7023476)

CM

Cala M.

General Manager

> "This would be the one minor setback. If you were in a rush to get something shipped asap, it could cause an issue. If you are..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4610348)

SS

Stacey S.

DM

> "Great for the most part- easy to order, confirm orders, edit existing, and reject if needed."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7023838)

SP

Sharon P.

Administrative Assistant - Operations

> "You cannot track an item even if it's unavailable. "

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4612011)

RS

Rebecca S.

Field Operations Manager

> "Ordering for our lab has been exceptionally better with the use of this platform."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022740)

KI

Kashana I.

General Manager

> "Sometimes things go out of stock and then your order gets cancelled"

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4627011)

KR

Kirsten R.

Studio Manager

> "I appreciate that it recommends a different item if it is low in stock or previously backordered."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7023891)

JH

Jackie H.

Procurement Analyst

> "The substitution preference "when savings is available" was not a very good option."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4643994)

KL

Karinda L.

General Manager

> "The service is professional, the customer services is always available, the products get updated regularly."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7024374)

VR

Verified Reviewer

Quality Manager

> "Linking vendor accounts can be difficult."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4663504)

PG

Paul G.

general Manager

> "Communication with vendors is smoother, and the approval process is much faster."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022960)

VR

Verified Reviewer

Director

> "The company changed its name and talking about purchases is really confusing with the name "Order"."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4663271)

CW

Clint W.

District Manager

> "It is easy to add items and track all my orders."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7023145)

JS

Jesenia S.

General Manager

> "Order delivery is not as accurate as it could be."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4664194)

AD

Aissata D.

Head of Finance and procurement

> "The solution has grown a lot and is offering more to our organization. When we were limited to our catalog in the past, the off..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___6532400)

JB

Jayce B.

Inventory Coordinator

> "Order minimums are not in the order page so we often have to go back and forth to get to the order minimum due to unavailable..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___3179990)

KU

Kim U.

VP Compliance

> "I find that it is easy to remove and add products based on company needs. "

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7023025)

JH

Jackie H.

Procurement Analyst

> "However, this report did not include units in the analysis."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4643994)

RH

Ralph H.

Operations Manager

> "Overall, it has been a very useful tool to order products for our facility."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022762)

KR

Kara R.

Clinical Director/Board Certified Behavior Analyst

> "Delays in accounting shipping costs and actual costs deducted from budget frequently result in people going over their specified..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___2803029)

MP

Maxwell P.

Bookkeeper

> "Everything is so easy to find, and the hyperlinks bring up new pages fast as ever!"

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7055519)

LP

Lauren P.

Staff Accountant

> "There are some reporting & visibility issues I've come across having all of our invoices for seven entities under one log in. "

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___3182487)

LD

Lori D.

bookkeeper

> "I like the how easy it is to find what you want from many suppliers with one order. "

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022684)

KY

Kylie Y.

General Manager

> "This means that we usually cannot purchase other like-items, but are restricted to the selection of our organization instead of..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___3091932)

[View Reviews](https://www.capterra.com/p/161813/Order-Software/reviews/)

MT

Mike T.

COO

> "What I liked most about Cin7 Omni is its robust API and the flexibility it offers in the UI."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7114248)

LT

Liza T.

COO

> "We also ran into issues with the import functionality, particularly with Sales Orders. While the copy-paste feature is convenient, it only allows for importing..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

AD

Allan D.

Director

> "We're mostly happy with the product but it would be great if they could address the intermittent performance issues and improve the help articles so they more..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6866375)

LT

Liza T.

COO

> "Our Shopify integration also presented challenges, particularly with the click-and-collect feature, which kept syncing to the wrong branch. Despite several..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

AD

Allan D.

Director

> "Cin7 Omni is packed with functionality and connects to all the common marketplaces we work with."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6866375)

JF

Jarred F.

CEO

> "Not being able to create prefix # for orders."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7034492)

ML

Monique L.

Head of Operations

> "sensitive content hidden\] intiated a video call to talk me through my issue and how to resolve in future which was extremely helpful - thanks so much - 10/10!"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6874340)

LT

Liza T.

COO

> "We later learned that the Main Branch couldn’t be removed, and we would need to re-import our entire inventory to make this change, which was far more..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

LT

Liza T.

COO

> "We hope that Cin7 will address these issues to improve the onboarding and functionality for future users."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

LT

Liza T.

COO

> "One of the most frustrating aspects was the system’s tendency to give error messages when navigating between functions."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

CW

Charlotte W.

Customer Service Representative

> "Their prompt responses and efficient resolution made the entire process smooth and stress-free."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6862218)

Hugh M.

General Manager

> "Ever increasing costs for ever decreasing functionality and service."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7058880)

LT

Liza T.

COO

> "We were initially sold on the idea of having an onboarding specialist to guide us through the process."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

Hugh M.

General Manager

> "I have just submitted my notification of cancellation after 3 years using the system."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7058880)

DO

Darcie O.

Head of Operations

> "sensitive content hidden\] super helpful and responded with great detail and speed in the chat."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7005337)

LT

Liza T.

COO

> "Another key limitation is the customization of fields."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

AE

Andrew E.

Operations Manager

> "Found that navigation was easy and Topic search easy to use and relevant."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6762001)

LT

Liza T.

COO

> "Importing custom pricing into Sales Orders not supported"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

SI

Scott I.

Director

> "Easy to use interface with customizable options to highlight what is most important to our business."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6410117)

EB

Elise B.

Executive Administrator

> "Currently there is still some manual pains with our invoicing process for shipping/freight charges as our selling model doesn't support tiered shipping options."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4747633)

KS

Kieron S.

IT and Marketing Manager

> "Our day 1 transition to completely move away from our old system went a smooth as can be and by day 2 the business was 95% functioning normally with almost all..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5059325)

LT

Liza T.

COO

> "Additionally, we faced challenges with branch management."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028)

VC

Veronica C.

Customer Relations Manager

> "It's helping streamline my work processes, improve my productivity and efficiency, and deliver high-quality results."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4928098)

TM

Tyler M.

Marketing Co-ordinator

> "It isn't the most user-friendly app with some interactions with stock being in strange places and limited flexibility around the information that you can store..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4999645)

AL

Angelo L.

CEO

> "We always had issues with gaining a bird eye view of our inventory with other past inventory softwares, but Cin7 gives a complete snapshot and details for our..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3739882)

LK

Loanne K.

CFO

> "Also in the Woo-commerce platform the client names on orders do not always come through correctly, the system always messes these up."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5026175)

KS

Kieron S.

IT and Marketing Manager

> "The ability to have multiple currency cost pricing on inventory items is excellent."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5059325)

SL

Sara L.

Inventory manager

> "There is no way to bulk invite B2B customers, you have to manually type everyone's name and invite them separately. Once you downloaded products from Shopify you..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4673636)

WJ

Wayne J.

R&D Director

> "The software facilitated the transition from a manual, excel spreadsheet based inventory management system to a software dedicated system - which saves us a lot..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4369469)

VR

Verified Reviewer

Owner

> "The customer service is dreadful and the platform is riddled with bugs that take months, and sometimes years, to be fixed."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4751738)

SD

Soren D.

Operations Manager

> "The ability to import and export products, stock-takes, and BOMs via CSV file or direct copy and paste is especially useful when handling large amounts of data."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4668533)

TN

Tyra N.

Business Operation Manager

> "We had to re-process many EDI error files which caused our EDI processing bill from trading partner increased another $2,000. As I am writing this review with..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3727079)

MB

Matt B.

Senior Sales Representative

> "sensitive content hidden\] was very quick professional and helpful."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6870452)

ME

Michael E.

Managing Director

> "We have had an inventory value difference of $80k that cannot be explained or fixed for over 12 months with zero support."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4898464)

CW

Charlotte W.

Customer Service Representative

> "I truly appreciate their support and professionalism."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6862218)

MS

Milen S.

supply chain

> "Contacted support on numerous occasions but couldn't resolve. When a master code is build with SN and 10 serial numbers are entered, the production job often..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4547542)

DAK

Dari Anna K.

Head of Accounts

> "Furthermore, the customer support provided by CIN7 has been top-notch. Whenever I've had questions or needed assistance, their team has been readily available..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4935862)

LL

Lili L.

Planner

> "restrictions do not exist on module like credit processing."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5082941)

CC

Charlotte C.

General Manager

> "Integration with Shopify and Xero was easy. As we implemented all three programs at once it has been alot to take on board but Cin7 seems to be doing what it..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4975942)

EG

Edward G.

Implementations Manager

> "We have had open tickets on the most basic issues for over a month, everything has to be escalated to teams that are useless at fixing issues and doing their job..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3538286)

VR

Verified Reviewer

Owner

> "Lots of features and capabilities similar to ERP platforms without the cost or complexity of ERP."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4751738)

KA

Karla A.

Director

> "I've had issues or requests for integrations which have taken months to get a reply. If you are lucky enough to get someone in the chat service to chat to you,..."

[See full review](https://www.capterra.com/p/133133/Cin7/#SoftwareAdvice___4537526)

LD

Lawrence D.

Sales Engineer

> "When I joined our company they have issues in tracking orders, keeping copies of POs, order management, etc. When I recommended Cin7 to our \[sensitive content..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4548121)

CC

Charlotte C.

General Manager

> "Having so many onboarding specialists was not ideal for continuity of our onboarding."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4975942)

SK

Stacey K.

Director of Operations

> "On a daily basis Cin7 works well to manage our manually entered orders and inventory receipts and product builds. When it comes to more complicated processes,..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3824524)

TC

Trevor C.

Supply Chain Manager

> "Exposing your customer on ongoing EDI & reporting issues that put sales at risk without support of feedback is not the best way to drive confidence with customers"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3759255)

CC

Charlotte C.

General Manager

> "Our final Onboarding specialist was very knowledgeable, organised for our meetings and prompt with responses and actioing requests."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4975942)

IL

Ian L.

Head of Supply Chain

> "There were certain hardcoded features which could not be changed and any customisation/developments had a 6 month long queue."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3518903)

AB

Andrea B.

Accounts

> "The features that are most impactful for our business is the inventory control, we find it easy to keep track of our orders and stock levels."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4564785)

TC

Trevor C.

Supply Chain Manager

> "Customer Support and resolution of support tickets is poor, Customers reach out for help with the expectation that SME will address your concern in a timely..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3759255)

EJ

Elizabeth J.

Commercial & Operations Manager

> "The actual software is OK to use on a daily basis for setting up products, customers, inventory management, e-commerce and wholesale sales."

[See full review](https://www.capterra.com/p/133133/Cin7/#SoftwareAdvice___4100153)

ZP

Zenia P.

Office Manager

> "At first there were 100+ errors, but we eventually got that under control (growing pains, right?) but now I've realized that the way it connects makes it..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3988205)

MR

Mia R.

Operations Manager

> "Great Experience with lots of support to get you started"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6695913)

ZP

Zenia P.

Office Manager

> "Things often stop working without cause, and the fix seems to be to deselect the relevant setting, reselect, and save."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3988205)

IL

Ian L.

Head of Supply Chain

> "Huge shoutout to the Cin7 team (DJ and Anthony) who went above and beyond in listening to our needs, providing ever-ready guidance and creating the suite of..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3518903)

AA

Amber A.

Customer Care Admin

> "it goes slow in the afternoons and the synch of Paid percent and the Total Owing is delayed"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4547292)

KS

Kieron S.

IT and Marketing Manager

> "I take that as a result and look forward to integrating more systems and apps via API in the coming months."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5059325)

Christian M.

Director

> "Some data syncing processes with ecommerce platforms are very manual."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3521678)

BL

Brigida L.

Operations Manager

> "Overall the experience was good and we had a great onboarding specialist who was very helpful and patient and helped us throughout the journey"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6729107)

KK

Keah K.

Co-Founder

> "We were ready to graduate from a simpler inventory and order management system that didn't support our manufacturing processes and had no integration with our..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___2830250)

YY

Yulia Y.

MARKETING MANAGER

> "The learning curve is slightly longer, but once we are familiar with the functions and the logic behind, all work flows smoothly. Plus, technical support Sri has..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3609667)

Marcos T.

Director of E-Commerce

> "Due to CIN7 not being able to Commit stock for Backorders."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3649039)

BG

Brooke G.

Central Tyre Inflation Systems

> "The support provided was excellent."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6383572)

TN

Tyra N.

Business Operation Manager

> "Their built-in EDI integration is very questionable as it depends on who was assigned to do your set up."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3727079)

BG

Brooke G.

Central Tyre Inflation Systems

> "I had \[sensitive content hidden\] for the onbaording process and he was always very helpful"

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6383572)

Ed G.

Integrations Manager

> "Software is good but the company's attitude towards its customers is very poor, they don't care about you or your business's success, you just represent money in..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4674555)

Lucy W.

Team Assistant

> "The reporting system on Cin7 was fantastic for our company, KPIs were recorded through it, as well as stock management."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4452034)

EJ

Elizabeth J.

Commercial & Operations Manager

> "Right now my experience is terrible and if Cin7 can't improve their customer support we will look to move to new software."

[See full review](https://www.capterra.com/p/133133/Cin7/#SoftwareAdvice___4100153)

AL

Angelo L.

CEO

> "Cin7 has some reports or functionalities for replenishment and re-ordering, but these features are a bit simpler than I though it would be."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3739882)

FA

Fraser A.

Managing Director

> "A little bit buggy with the invoicing system, but otherwise, no issues."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3593116)

RS

Robert S.

Operations Director

> "Cin7 Omni has given us complete visibility of our stock position with almost real time updates."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4606246)

AM

Andrew M.

Consultant

> "I sent in multiple sales call requests and emails, but no one got back to me."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4647429)

NS

Ned S.

Director

> "We find the many integrations Cin7 has with 3PL's and customers like The Iconic to be the big advantage."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3604060)

SD

Soren D.

Operations Manager

> "The lack of NetSuite integration is a negative for our particular business."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4668533)

SC

Susan C.

Managing Director

> "Overall onboarding experience is great, they have very detailed onboarding plan and supporting materials, and they onboarding team provide great support and..."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3498323)

SD

Soren D.

Operations Manager

> "Some low-level or simple processes that intuitively seem like they should be easy are complex or difficult to achieve."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4668533)

YY

Yulia Y.

MARKETING MANAGER

> "We are in progress of setting up wholesale system, our technical support Sri has been really helpful on guiding our team familiar with all the functions of Cin7."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3609667)

SC

Susan C.

Managing Director

> "so it could be a bit annoying when you try to fix a problem and want to see result straight away."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3498323)

TL

Tristan L.

Director

> "B2b is a clean looking site and very simple to use for us and our clients."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4711443)

DD

Deklan D.

Inventory and Logistics Manager

> "Unable to save fixed breakpoints for suppliers so I find I am always having to double check Purchases orders as the costs seem to randomly change."

[See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3241867)

[View Reviews](https://www.capterra.com/p/133133/Cin7/reviews/)

## User interface

4.51 (171)

[Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)

4.29 (600)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Order.co

19/39

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backorder Management
-   Batch Processing
-   Billing & Invoicing
-   Contact Database
-   Customer Management
-   Customizable Branding
-   Discount Management
-   eCommerce Management
-   Exchange Management
-   Forecasting
-   Generative AI
-   Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Fulfillment
-   Order Processing
-   Order Routing
-   Order Tracking
-   Promotion Optimization
-   Purchase Order Management
-   Quotes/Estimates
-   Real-Time Data
-   Recurring Orders
-   Reporting/Analytics
-   Returns Management
-   Search/Filter
-   Shipping Labels
-   Shipping Management
-   Special Order Management
-   Third-Party Integrations
-   Vendor Management
-   Warehouse Management
-   Workflow Management

[See all features](https://www.capterra.com/p/161813/Order-Software/#features)

Cin7 Omni

Top features

32/39

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backorder Management
-   Batch Processing
-   Billing & Invoicing
-   Contact Database
-   Customer Management
-   Customizable Branding
-   Discount Management
-   eCommerce Management
-   Exchange Management
-   Forecasting
-   Generative AI
-   Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Fulfillment
-   Order Processing
-   Order Routing
-   Order Tracking
-   Promotion Optimization
-   Purchase Order Management
-   Quotes/Estimates
-   Real-Time Data
-   Recurring Orders
-   Reporting/Analytics
-   Returns Management
-   Search/Filter
-   Shipping Labels
-   Shipping Management
-   Special Order Management
-   Third-Party Integrations
-   Vendor Management
-   Warehouse Management
-   Workflow Management

[See all features](https://www.capterra.com/p/133133/Cin7/#features)

### Recognition

No recognitions have been awarded to Order.co

No recognitions have been awarded to Cin7 Omni

### Deployment & support

Order.co

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Cin7 Omni

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Order.co

-   By Order.co
-   Located in United States
-   Founded in 2014

Cin7 Omni

-   By Cin7
-   Located in New Zealand
-   Founded in 2011

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4.8

[View full comparison](https://www.capterra.com/compare/133133-138689/Cin7-vs-Booqable)

[Order.co](https://www.capterra.com/p/161813/Order-Software/)[4.51 (171)](https://www.capterra.com/p/161813/Order-Software/reviews/)

vs

[Procurify](https://www.capterra.com/p/129758/Procurify/)[4.58 (196)](https://www.capterra.com/p/129758/Procurify/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.3

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/129758-161813/Procurify-vs-Order-Software)

[Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.29 (600)](https://www.capterra.com/p/133133/Cin7/reviews/)

vs

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[4.51 (20,610)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/)

$349/month

Price

$2210/year

4.2

Features

4.4

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/133133-174984/Cin7-vs-QuickBooks-Enterprise)