# Compare Cin7 Omni vs ShipMonk 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Cin7 Omni and ShipMonk based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/133133-153768/Cin7-vs-ShipMonk --- # Cin7 Omni vs ShipMonk Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Cin7 OmniShipMonk2/4 selected [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.3 (600)](https://www.capterra.com/p/133133/Cin7/reviews/) [ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.1 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/) [## Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.3 (600)](https://www.capterra.com/p/133133/Cin7/reviews/) Starting Price $349.00/month Value-for-Money 4.1 Functionality 4.2 Ease of Use 4.2 Customer Service 4.1 Reviews Sentiment Based on [600 reviews](#user-reviews) Positive 518 Neutral 37 Negative 45 [## ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.1 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 4.1 Ease of Use 4.3 Customer Service 4.1 Reviews Sentiment Based on [139 reviews](#user-reviews) Positive 104 Neutral 9 Negative 26 ## Not a match? 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What’s your intended use case? ## Summary * * * Features in Order Fulfillment Software Best performer 29 / 34 Only Cin7 Omni - Catalog Management - Discount Management - Supplier Management 25 / 34 User satisfaction User satisfaction 4.3 User reviews[600](https://www.capterra.com/p/133133/Cin7/reviews/) Ease of use 4.2 Functionality 4.2 Value for money 4.1 Customer support 4.1 User satisfaction 4.1 User reviews[139](https://www.capterra.com/p/153768/ShipMonk/reviews/) Ease of use 4.3 Functionality 4.1 Value for money 3.9 Customer support 4.1 Price starts from Price starts from $349Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Brands, wholesalers, retailers, distribution and light-manufacturers who need automation across everything to run smoothly, operate at scale, and easily match supply to demand. Best for ShipMonk works with clients of all sizes across all verticals. Our 3PL services include: Ecommerce Fulfillment, Warehousing, B2B / Retail Compliance, FBA prep, Marketplace Fulfillment, Section 321 ## User reviews Pros & cons MT Mike T. COO > "What I liked most about Cin7 Omni is its robust API and the flexibility it offers in the UI." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7114248) LT Liza T. COO > "We also ran into issues with the import functionality, particularly with Sales Orders. While the copy-paste feature is convenient, it only allows for importing..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028) AD Allan D. Director > "We're mostly happy with the product but it would be great if they could address the intermittent performance issues and improve the help articles so they more..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6866375) LT Liza T. COO > "Our Shopify integration also presented challenges, particularly with the click-and-collect feature, which kept syncing to the wrong branch. Despite several attempts..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028) AD Allan D. Director > "Cin7 Omni is packed with functionality and connects to all the common marketplaces we work with." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6866375) LT Liza T. COO > "We later learned that the Main Branch couldn’t be removed, and we would need to re-import our entire inventory to make this change, which was far more..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028) ML Monique L. Head of Operations > "sensitive content hidden\] intiated a video call to talk me through my issue and how to resolve in future which was extremely helpful - thanks so much - 10/10!" [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6874340) LT Liza T. COO > "One of the most frustrating aspects was the system’s tendency to give error messages when navigating between functions." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028) LT Liza T. COO > "We hope that Cin7 will address these issues to improve the onboarding and functionality for future users." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028) Hugh M. General Manager > "Ever increasing costs for ever decreasing functionality and service." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7058880) CW Charlotte W. Customer Service Representative > "Their prompt responses and efficient resolution made the entire process smooth and stress-free." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6862218) Hugh M. General Manager > "I have just submitted my notification of cancellation after 3 years using the system." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7058880) LT Liza T. COO > "We were initially sold on the idea of having an onboarding specialist to guide us through the process." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028) LT Liza T. COO > "Another key limitation is the customization of fields." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028) DO Darcie O. Head of Operations > "sensitive content hidden\] super helpful and responded with great detail and speed in the chat." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7005337) JF Jarred F. CEO > "Not being able to create prefix # for orders." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7034492) SI Scott I. Director > "Easy to use interface with customizable options to highlight what is most important to our business." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6410117) LT Liza T. COO > "Importing custom pricing into Sales Orders not supported" [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028) KS Kieron S. IT and Marketing Manager > "Our day 1 transition to completely move away from our old system went a smooth as can be and by day 2 the business was 95% functioning normally with almost all..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5059325) LT Liza T. COO > "Additionally, we faced challenges with branch management." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___7011028) VC Veronica C. Customer Relations Manager > "It's helping streamline my work processes, improve my productivity and efficiency, and deliver high-quality results." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4928098) TM Tyler M. Marketing Co-ordinator > "It isn't the most user-friendly app with some interactions with stock being in strange places and limited flexibility around the information that you can store..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4999645) AL Angelo L. CEO > "We always had issues with gaining a bird eye view of our inventory with other past inventory softwares, but Cin7 gives a complete snapshot and details for our..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3739882) LK Loanne K. CFO > "Also in the Woo-commerce platform the client names on orders do not always come through correctly, the system always messes these up." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5026175) KS Kieron S. IT and Marketing Manager > "The ability to have multiple currency cost pricing on inventory items is excellent." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5059325) SL Sara L. Inventory manager > "There is no way to bulk invite B2B customers, you have to manually type everyone's name and invite them separately. Once you downloaded products from Shopify you..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4673636) AE Andrew E. Operations Manager > "Found that navigation was easy and Topic search easy to use and relevant." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6762001) TN Tyra N. Business Operation Manager > "We had to re-process many EDI error files which caused our EDI processing bill from trading partner increased another $2,000. As I am writing this review with many..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3727079) WJ Wayne J. R&D Director > "The software facilitated the transition from a manual, excel spreadsheet based inventory management system to a software dedicated system - which saves us a lot of..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4369469) ME Michael E. Managing Director > "We have had an inventory value difference of $80k that cannot be explained or fixed for over 12 months with zero support." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4898464) SD Soren D. Operations Manager > "The ability to import and export products, stock-takes, and BOMs via CSV file or direct copy and paste is especially useful when handling large amounts of data." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4668533) MS Milen S. supply chain > "Contacted support on numerous occasions but couldn't resolve. When a master code is build with SN and 10 serial numbers are entered, the production job often fails..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4547542) MB Matt B. Senior Sales Representative > "sensitive content hidden\] was very quick professional and helpful." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6870452) LL Lili L. Planner > "restrictions do not exist on module like credit processing." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5082941) CW Charlotte W. Customer Service Representative > "I truly appreciate their support and professionalism." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6862218) EB Elise B. Executive Administrator > "Currently there is still some manual pains with our invoicing process for shipping/freight charges as our selling model doesn't support tiered shipping options." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4747633) DAK Dari Anna K. Head of Accounts > "Furthermore, the customer support provided by CIN7 has been top-notch. Whenever I've had questions or needed assistance, their team has been readily available and..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4935862) EG Edward G. Implementations Manager > "We have had open tickets on the most basic issues for over a month, everything has to be escalated to teams that are useless at fixing issues and doing their job..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3538286) CC Charlotte C. General Manager > "Integration with Shopify and Xero was easy. As we implemented all three programs at once it has been alot to take on board but Cin7 seems to be doing what it needs..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4975942) KA Karla A. Director > "I've had issues or requests for integrations which have taken months to get a reply. If you are lucky enough to get someone in the chat service to chat to you,..." [See full review](https://www.capterra.com/p/133133/Cin7/#SoftwareAdvice___4537526) LD Lawrence D. Sales Engineer > "When I joined our company they have issues in tracking orders, keeping copies of POs, order management, etc. When I recommended Cin7 to our \[sensitive content..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4548121) CC Charlotte C. General Manager > "Having so many onboarding specialists was not ideal for continuity of our onboarding." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4975942) SK Stacey K. Director of Operations > "On a daily basis Cin7 works well to manage our manually entered orders and inventory receipts and product builds. When it comes to more complicated processes, CIn7..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3824524) TC Trevor C. Supply Chain Manager > "Exposing your customer on ongoing EDI & reporting issues that put sales at risk without support of feedback is not the best way to drive confidence with customers" [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3759255) CC Charlotte C. General Manager > "Our final Onboarding specialist was very knowledgeable, organised for our meetings and prompt with responses and actioing requests." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4975942) IL Ian L. Head of Supply Chain > "There were certain hardcoded features which could not be changed and any customisation/developments had a 6 month long queue." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3518903) AB Andrea B. Accounts > "The features that are most impactful for our business is the inventory control, we find it easy to keep track of our orders and stock levels." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4564785) TC Trevor C. Supply Chain Manager > "Customer Support and resolution of support tickets is poor, Customers reach out for help with the expectation that SME will address your concern in a timely fashion." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3759255) EJ Elizabeth J. Commercial & Operations Manager > "The actual software is OK to use on a daily basis for setting up products, customers, inventory management, e-commerce and wholesale sales." [See full review](https://www.capterra.com/p/133133/Cin7/#SoftwareAdvice___4100153) ZP Zenia P. Office Manager > "At first there were 100+ errors, but we eventually got that under control (growing pains, right?) but now I've realized that the way it connects makes it impossible..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3988205) MR Mia R. Operations Manager > "Great Experience with lots of support to get you started" [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6695913) VR Verified Reviewer Owner > "The customer service is dreadful and the platform is riddled with bugs that take months, and sometimes years, to be fixed." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4751738) IL Ian L. Head of Supply Chain > "Huge shoutout to the Cin7 team (DJ and Anthony) who went above and beyond in listening to our needs, providing ever-ready guidance and creating the suite of..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3518903) ZP Zenia P. Office Manager > "Things often stop working without cause, and the fix seems to be to deselect the relevant setting, reselect, and save." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3988205) KS Kieron S. IT and Marketing Manager > "I take that as a result and look forward to integrating more systems and apps via API in the coming months." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___5059325) AA Amber A. Customer Care Admin > "it goes slow in the afternoons and the synch of Paid percent and the Total Owing is delayed" [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4547292) BL Brigida L. Operations Manager > "Overall the experience was good and we had a great onboarding specialist who was very helpful and patient and helped us throughout the journey" [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6729107) Christian M. Director > "Some data syncing processes with ecommerce platforms are very manual." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3521678) YY Yulia Y. MARKETING MANAGER > "The learning curve is slightly longer, but once we are familiar with the functions and the logic behind, all work flows smoothly. Plus, technical support Sri has..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3609667) KK Keah K. Co-Founder > "We were ready to graduate from a simpler inventory and order management system that didn't support our manufacturing processes and had no integration with our..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___2830250) BG Brooke G. Central Tyre Inflation Systems > "The support provided was excellent." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6383572) Marcos T. Director of E-Commerce > "Due to CIN7 not being able to Commit stock for Backorders." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3649039) BG Brooke G. Central Tyre Inflation Systems > "I had \[sensitive content hidden\] for the onbaording process and he was always very helpful" [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___6383572) TN Tyra N. Business Operation Manager > "Their built-in EDI integration is very questionable as it depends on who was assigned to do your set up." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3727079) Lucy W. Team Assistant > "The reporting system on Cin7 was fantastic for our company, KPIs were recorded through it, as well as stock management." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4452034) Ed G. Integrations Manager > "Software is good but the company's attitude towards its customers is very poor, they don't care about you or your business's success, you just represent money in..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4674555) AL Angelo L. CEO > "Cin7 has some reports or functionalities for replenishment and re-ordering, but these features are a bit simpler than I though it would be." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3739882) EJ Elizabeth J. Commercial & Operations Manager > "Right now my experience is terrible and if Cin7 can't improve their customer support we will look to move to new software." [See full review](https://www.capterra.com/p/133133/Cin7/#SoftwareAdvice___4100153) RS Robert S. Operations Director > "Cin7 Omni has given us complete visibility of our stock position with almost real time updates." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4606246) FA Fraser A. Managing Director > "A little bit buggy with the invoicing system, but otherwise, no issues." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3593116) NS Ned S. Director > "We find the many integrations Cin7 has with 3PL's and customers like The Iconic to be the big advantage." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3604060) AM Andrew M. Consultant > "I sent in multiple sales call requests and emails, but no one got back to me." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4647429) SC Susan C. Managing Director > "Overall onboarding experience is great, they have very detailed onboarding plan and supporting materials, and they onboarding team provide great support and always..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3498323) SD Soren D. Operations Manager > "The lack of NetSuite integration is a negative for our particular business." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4668533) YY Yulia Y. MARKETING MANAGER > "We are in progress of setting up wholesale system, our technical support Sri has been really helpful on guiding our team familiar with all the functions of Cin7." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3609667) SD Soren D. Operations Manager > "Some low-level or simple processes that intuitively seem like they should be easy are complex or difficult to achieve." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4668533) JRP Jan Rae P. Assistant Operations Manager > "setting/ linking of products from Shopify to Cin7 was good, did not have so much problem and I was well assisted by \[SENSITIVE CONTENT\] on the overall onboarding..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___4251915) SC Susan C. Managing Director > "so it could be a bit annoying when you try to fix a problem and want to see result straight away." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3498323) LS Luke S. Director > "To layout the journey as we found it - Sales Team: They were very knowledgeable, work hard to find a pricing solution that would work for us but may have slight..." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3499866) DD Deklan D. Inventory and Logistics Manager > "Unable to save fixed breakpoints for suppliers so I find I am always having to double check Purchases orders as the costs seem to randomly change." [See full review](https://www.capterra.com/p/133133/Cin7/#Capterra___3241867) [View Reviews](https://www.capterra.com/p/133133/Cin7/reviews/) Jackie S. Self-Employed > "What i really like about ShipMonk is that it has great security features to keep you safe, shipping is really fast and there are..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6869251) AG Amitavo G. Owner > "It looks like we'll need to take them to small claims court to retrieve our money. If you must deal with ShipMonk, I strongly..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459) AR Andrea R. Co-Founder > "I was a bit daunted by the process, but having him walk me through it, at times, step-by-step, and at all hours of the day, made..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4881370) LD Luke D. CEO > "They are sloppy and do not take care in packing boxes." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136) EB Emmanuel B. Owner > "Shipping service is great, they ship through all major carriers and their backend software is easy to use, they update and improve it..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6684633) MT Michelle T. Co-Owner > "Very costly and once they have your products, lose them, then find them, and wait until you are done with it all and insist on them..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6269734) EB Emmanuel B. Owner > "We've been with ShipMonk for 4+ years, we've seen them grow to multiple warehouses across the country and world." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6684633) LD Luke D. CEO > "There are regular billing errors." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136) EB Emmanuel B. Owner > "They have saved my business money and time, and have streamlined our shipping." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6684633) LD Luke D. CEO > "The sad truth is they just do not care to do a good job, and its clear that they do not feel like change is possible." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136) WM Will M. COO > "ShipMonk is quick to respond to emails, quick to fix issues and quick to help you understand any charges." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6520920) LD Luke D. CEO > "The data in their dashboard is always wrong." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136) JC Jim C. Corporate Fulfillment & Logistics Manager > "is attentive, proactive, has excellent communication and organizational skills, and works her tail off to come up with creative..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___5074687) AG Amitavo G. Owner > "They were unable to fix basic problems, or take care simple issues in a timely manner. " [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459) DV Dave V. Vice President > "Her exceptional support and hard work have been invaluable to our team at 4ocean." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6292675) KM Katie M. Owner > "The integration with Cratejoy is not seamless and and there is still no way at this point to automatically send shipping..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271) AC Ana C. Customer Service > "Their ability to provide clear and concise instructions while being readily available for assistance was truly noteworthy." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4954747) AG Amitavo G. Owner > "Worse, they charged us for an additional month of their minimum picking fee. " [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459) DL David L. President > "All of this has been crucial for us in reducing shipping times and import costs this year." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4937923) KM Katie M. Owner > "There was a lack of Transparency that this was going to be the case, my company is imploding, not Growing, I have not received the..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271) CG Chelsea G. Owner > "Every time I ship my products, \[sensitive content hidden\] goes above and beyond to ensure a smooth and efficient process." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6258533) MT Michelle T. Co-Owner > "Losing many of our SKU's, which cost us over a thousand dollars and repeat business!!!" [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6269734) KR Kyle R. founder > "I found it rather easy to use, the help is always there should you need it." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6679732) AG Amitavo G. Owner > "The poor warehouse staff had to struggle to get the inventory ready. " [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459) DL David L. President > "We've had a few support tickets in to them since, and the "Happiness Engineers" have been fairly quick and professional." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4937923) KM Katya M. Inventory Coordinator > "Another thing is that one is not able to filter out the sales per SKU and inventory value per warehouse." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3634842) BL Brian L. Founder / CEO > "He also helped us out EVERY step of the way with onboarding, answering all of our questions and personally navigating us through the..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3907903) LA Ludovic A. Founder > "WE had to fulfilled some of our order after 3days SLA passed, they still charge for the minimum pick fee and never give you a credit..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4347272) TCA T.C A. Founder > "This software has expedited the SALES GROWTH of my business by removing the headache of shipping, storing, and hiring staff to..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2894012) YC Yoshi C. Creative Director > "Their software syncing system would list products as in stock on my website, then suddenly change to an inventory level of 0 when the..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3315053) SYK Sang Yoon K. Supply Manager > "Everyone is so nice and yet so professional, I couldn't ask for a better team to help me out." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4868909) AG Amitavo G. Owner > "So far, there's no indication that they'll return our money. " [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459) BL Brian L. Founder / CEO > "Interface is nice, alot cleaner than Amazon FBA but their instructional guides are less detailed." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3907903) JD Jacob D. Co-Founder > "It Took us over a week to get this issue into the hands of someone who can stop the shipments, until we figure out how to fix it." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4496442) BL Brian L. Founder / CEO > "Trust is earned over time. And due to \[SENSITIVE CONTENT\] and Shipmonk's stellar support, this is the main reason why I choose to..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3907903) KM Katie M. Owner > "I have angry subscribers and my boxes have missed both the June and July ship dates." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271) CH Chloe H. Operations Manager > "Overall, this positive experience solidifies them as a trusted and exceptional logistics partner." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4804384) AG Amitavo G. Owner > "The process of leaving ShipMonk was mind-blowingly awful." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459) LB Lauren B. CMO + Co-Founder > "You can easily access all product information, shipping cost, weight and tracking information in minutes." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2902117) LA Ludovic A. Founder > "it was so poor packed that everything was damaged and we were finned for wrong customs declarations." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4347272) AR Andrea R. Co-Founder > "Our onboarding rep, \[sensitive content hidden\], went above and beyond for us." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4881370) RA Roberto A. Managing Director > "Most of the time they don't even understand what's the issue because they have zero experience and you waste your time with them." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4266721) AT Augusto T. CFO > "SENSITIVE CONTENT\] has really helped in order to navigate Shipmonk since he took care of our Customer Service." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3662156) KM Katie M. Owner > "This is not workable for my nonprofit. If I had known any of this, I would have stayed far away from Shipmonk." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271) YC Yoshi C. Creative Director > "Inventory tracking feature that updated my Shopify stock. When everything went well, being a Shipmonk customer was great." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3315053) JD Jason D. Founder > "I chose them as they had a program for shipping overseas but they did not mention this was an add on from another company that cost..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241) RA Roberto A. Managing Director > "To me these guys are just good with their fancy marketing and have got good sales folks." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4266721) AV Andre V. Head of Design and Operations > "Right now we are just disapointed as all is going down the drain" [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4292737) JCW Jason CR W. Owner > "Their staff/team is very helpful gave a lot of tips in regards to marketing and expanding in different areas of your business needs." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2987344) JD Jason D. Founder > "They have not been able to put my product in correct packaging for any period of time." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241) SL Shazi L. Senior Operations Manager > "Very easy to use, super intuitive UI, great color use and layout, especially appreciate the at-risk feature for tracking packages..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2945740) YC Yoshi C. Creative Director > "It was incredibly frustrating having to email their customer service every week to report an inventory discrepancy." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3315053) LA Ludovic A. Founder > "Easy integration, but nothing else Good storage" [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4347272) Nicole D. CEO > "We would not have signed up with Shipmonk had we known boxes were a requirement (incredibly inefficient for us)." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975) AR Adrian R. Supply Chain & Logistics Manager > "I also like being able to review the month's activities at a glance on the dashboard page." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2912923) Nicole D. CEO > "Bugs in the software delayed shipments for days with no notice." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975) RM Raul M. Marketing Operations Associate > "The experience with Shipmonk and our account manager Joraina allow us to provide great customer service." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2925082) JD Jacob D. Co-Founder > "Stay away from this company at all cost!" [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4496442) KM Katie M. Owner > "the only good part of the experience was the friendliness of the happiness engineer." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271) SH Suzan H. CEO > "To top it off, they're charging for their mistakes and for them to correct the mistake." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3478394) JF Jaisen F. co-founder > "We've been working with ShipMonk for the past 3 months and have had a great experience from the sales process through the onboarding..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2892790) SH Suzan H. CEO > "They have a lot of hidden fees and charge you for their mistakes." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3478394) GH Grant H. Co-Founder > "Shipmonk is incredibly responsive and helped us navigate some issues we had with our SKUs. " [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2892980) JD Jason D. Founder > "Their warehouse is inefficient and incompetent." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241) Jack A. Co-CEO > "The team is great and it updates really quickly." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3627563) Nicole D. CEO > "Major issues with the warehouse." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975) AW Adam W. Owner > "Everything is easy and automated when it comes to the set up and fulfillment via Shopify." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3173701) HW Hans W. Owner > "WAY WAY WAY more expensive than you will expect." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3483778) JD Jason D. Founder > "I did like their dashboard, though it was not customizable. " [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241) MD Michael D. Co-Founder > "There are so many better options out there and the biggest regret ever is that I used ShipMonk for the past 18 months. When it came..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2757649) MA Mike A. CEO > "We came to them for their pricing and stayed because of their customer service." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2904697) MD Michael D. Co-Founder > "They are charging you as much as possible to just provide more profits for them, truly not caring for these small businesses they are..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2757649) AR Adrian R. Supply Chain & Logistics Manager > "They always push for the best outcome in any scenario, which goes a long way for us." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2912923) FS Fanda S. Head of Sales > "Lack of reporting tools, not really many options to export some data." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2179088) GH Grant H. Co-Founder > "The onboarding was a breeze and would rate their customer services a 10/10." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2892980) AL Alex L. President > "We have products that was "lost" and magically reappeared; we have order lost and never found. " [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2664156) KT Kelsi T. Merchandise Development Manager > "The customer service is what makes Shipmonk stand out though!" [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2913323) Nicole D. CEO > "god knows what else other fees they invented." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975) SL Shazi L. Senior Operations Manager > "They are open to emails, calls, and are very thorough in their communication." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2945740) HW Hans W. Owner > "Extremely expensive and terrible customer support." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3483778) [View Reviews](https://www.capterra.com/p/153768/ShipMonk/reviews/) ## User interface [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/) 4.29 (600) [ShipMonk](https://www.capterra.com/p/153768/ShipMonk/) 4.06 (139) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Cin7 Omni Top features 29/34 - Activity Dashboard - AI Copilot - Alerts/Notifications - Assignment Management - Backorder Management - Barcode/Ticket Scanning - Billing & Invoicing - Catalog Management - Client Portal - Contact Database - Customer History - Data Import/Export - Delivery Management - Discount Management - eCommerce Management - For eCommerce - Generative AI - Inventory Management - Label Printing - Mobile Access - Multi-Channel Management - Multi-Location - Order Fulfillment - Order Management - Order Tracking - Real-Time Updates - Reporting/Analytics - Returns Management - Search/Filter - Shipping Management - Supplier Management - Third-Party Integrations - Warehouse Management - Workflow Management [See all features](https://www.capterra.com/p/133133/Cin7/#features) ShipMonk 25/34 - Activity Dashboard - AI Copilot - Alerts/Notifications - Assignment Management - Backorder Management - Barcode/Ticket Scanning - Billing & Invoicing - Catalog Management - Client Portal - Contact Database - Customer History - Data Import/Export - Delivery Management - Discount Management - eCommerce Management - For eCommerce - Generative AI - Inventory Management - Label Printing - Mobile Access - Multi-Channel Management - Multi-Location - Order Fulfillment - Order Management - Order Tracking - Real-Time Updates - Reporting/Analytics - Returns Management - Search/Filter - Shipping Management - Supplier Management - Third-Party Integrations - Warehouse Management - Workflow Management [See all features](https://www.capterra.com/p/153768/ShipMonk/#features) ### Recognition No recognitions have been awarded to Cin7 Omni No recognitions have been awarded to ShipMonk ### Deployment & support Cin7 Omni Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ShipMonk Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Cin7 Omni - By Cin7 - Located in New Zealand - Founded in 2011 ShipMonk - By ShipMonk - Located in United States - Founded in 2014 ## Popular Comparisons [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.29 (600)](https://www.capterra.com/p/133133/Cin7/reviews/) vs [Sortly](https://www.capterra.com/p/169199/Sortly-Pro/)[4.54 (951)](https://www.capterra.com/p/169199/Sortly-Pro/reviews/) $349/month Price $49/month 4.2 Features 4.3 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/133133-169199/Cin7-vs-Sortly-Pro) [ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/) vs [Easyship](https://www.capterra.com/p/170399/Easyship/)[4.35 (278)](https://www.capterra.com/p/170399/Easyship/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.1 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/153768-170399/ShipMonk-vs-Easyship) [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.29 (600)](https://www.capterra.com/p/133133/Cin7/reviews/) vs [Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[4.20 (1,110)](https://www.capterra.com/p/123794/Fishbowl/reviews/) $349/month Price Contact vendor for pricing 4.2 Features 4.1 4.2 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/123794-133133/Fishbowl-vs-Cin7) [ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/) vs [Finale Inventory](https://www.capterra.com/p/149851/Finale-Inventory/)[4.72 (218)](https://www.capterra.com/p/149851/Finale-Inventory/reviews/) Contact vendor for pricing Price $99/month 4.1 Features 4.5 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/149851-153768/Finale-Inventory-vs-ShipMonk) [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.29 (600)](https://www.capterra.com/p/133133/Cin7/reviews/) vs [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.22 (2,007)](https://www.capterra.com/p/135757/NetSuite/reviews/) $349/month Price Contact vendor for pricing 4.2 Features 4.2 4.2 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/133133-135757/Cin7-vs-NetSuite) [ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/) vs [Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[4.20 (1,110)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.1 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/123794-153768/Fishbowl-vs-ShipMonk) [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.29 (600)](https://www.capterra.com/p/133133/Cin7/reviews/) vs [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.21 (1,300)](https://www.capterra.com/p/135618/Odoo/reviews/) $349/month Price $31.1/month 4.2 Features 4.2 4.2 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/133133-135618/Cin7-vs-Odoo) [ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/) vs [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.22 (2,007)](https://www.capterra.com/p/135757/NetSuite/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.2 4.3 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/135757-153768/NetSuite-vs-ShipMonk) [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.29 (600)](https://www.capterra.com/p/133133/Cin7/reviews/) vs [Booqable](https://www.capterra.com/p/138689/Booqable/)[4.83 (1,136)](https://www.capterra.com/p/138689/Booqable/reviews/) $349/month Price $29/month 4.2 Features 4.6 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/133133-138689/Cin7-vs-Booqable) [ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/) vs [ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (955)](https://www.capterra.com/p/155621/ShipStation/reviews/) Contact vendor for pricing Price $14.99/month 4.1 Features 4.4 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/153768-155621/ShipMonk-vs-ShipStation) [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.29 (600)](https://www.capterra.com/p/133133/Cin7/reviews/) vs [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[4.51 (20,627)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/) $349/month Price $2210/year 4.2 Features 4.4 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/133133-174984/Cin7-vs-QuickBooks-Enterprise) [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.29 (600)](https://www.capterra.com/p/133133/Cin7/reviews/) vs [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[4.54 (1,042)](https://www.capterra.com/p/225601/WooCommerce/reviews/) $349/month Price Contact vendor for pricing 4.2 Features 4.5 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/133133-225601/Cin7-vs-WooCommerce)