# Compare Cin7 Core vs ShipMonk 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Cin7 Core and ShipMonk based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/133038-153768/Cin7-Core-vs-ShipMonk

---

# Cin7 Core vs ShipMonk Features and Cost Comparison

Last updated March 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Cin7 CoreShipMonk2/4 selected

[Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)[4.3 (732)](https://www.capterra.com/p/133038/Cin7-Core/reviews/)

[ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.1 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/)

[## Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)[4.3 (732)](https://www.capterra.com/p/133038/Cin7-Core/reviews/)

Starting Price

$349.00/month

Value-for-Money

4.3

Functionality

4.2

Ease of Use

4.2

Customer Service

4.4

Reviews Sentiment

Based on [732 reviews](#user-reviews)

Positive

638

Neutral

47

Negative

47

[## ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.1 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

4.1

Ease of Use

4.3

Customer Service

4.1

Reviews Sentiment

Based on [139 reviews](#user-reviews)

Positive

104

Neutral

9

Negative

26

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4.7 (173)

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$35.00

Usage Based,Per Month

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Features in Order Fulfillment Software

Best performer

30 / 34

Only Cin7 Core

-   AI Copilot
-   Catalog Management
-   Discount Management

25 / 34

Only ShipMonk

-   Label Printing

User satisfaction

User satisfaction

4.3

User reviews[732](https://www.capterra.com/p/133038/Cin7-Core/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.3

Customer support

4.4

User satisfaction

4.1

User reviews[139](https://www.capterra.com/p/153768/ShipMonk/reviews/)

Ease of use

4.3

Functionality

4.1

Value for money

3.9

Customer support

4.1

Price starts from

Price starts from

$349Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Connect your inventory, suppliers, sales channels, orders and warehouses in one automated solution with 700 integrations.

Best for

ShipMonk works with clients of all sizes across all verticals. Our 3PL services include: Ecommerce Fulfillment, Warehousing, B2B / Retail Compliance, FBA prep, Marketplace Fulfillment, Section 321

## User reviews

Pros & cons

CL

Christopher L.

Marketing Manager

> "Cin7 Core offers a wide range of features that make it a powerful platform for managing inventory, orders, and integrations."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6857994)

TN

Torisawa N.

Customer Service Representative

> "While the basic functions are there, the lack of flexibility in managing delivery and shipping schedules makes it difficult to adapt to real-world..."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7047370)

CL

Christopher L.

Marketing Manager

> "Once set up properly, it provides strong automation and centralized control, especially when connecting to platforms like Shopify and ShipStation. When..."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6857994)

WM

WISAM M.

DIRECTOR OF SUPPLY CHAIN AND OPERATIONS

> "I would say without Mark Dessanayaka & The Solutions Architect team to ensure we fixed the issues that we were facing that CIN7 is sorely lacking in the..."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6879477)

HH

Harry H.

Owner and Director

> "The Shopify and Xero integrations save so much time and make tracking stock across channels simple."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7015430)

CL

Christopher L.

Marketing Manager

> "In our case, it took five months to fix a problem that affected our shipping workflow, largely due to missed follow-ups, unclear communication, and a..."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6857994)

JG

James G.

Business Development Manager

> "The value of this inventory system was highly justifiable, given that its cost was half that of another system with roughly the same capabilities."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7114178)

JG

James G.

Business Development Manager

> "The only "frustrating" part I ran into was importing CSV files if the title was changed at all, but that was mainly user error."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7114178)

AM

Ana M.

Director of People and Finance

> "His commitment to equipping us with the right tools and setup to keep our business running smoothly has been invaluable."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7122501)

AM

Ana M.

Director of People and Finance

> "Additionally, occasional system quirks and delays in syncing can be frustrating and require follow-up."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7122501)

Sacha A.

Founder and Creative Director

> "We like the ease to split backorders for warehouse stock and drop shipping."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7119001)

CL

Christopher L.

Marketing Manager

> "The biggest downside is the customer support experience. When an issue arises, especially one involving system configuration or integrations, getting it..."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6857994)

QM

Qhawe M.

Managing Director

> "We worked with a great team of individuals who guided us and ensured that we setup the system to our needs successfully."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7040856)

DM

David M.

General Counsel

> "This is a huge drawback for ecommerce and is only one example of what we were mis-sold, along with completely unrealistic and botched 30-day..."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6734447)

QM

Qhawe M.

Managing Director

> "Despite the expense, we see our return already especially in traceability."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7040856)

DM

David M.

General Counsel

> "The software does what it says on the tin, but the ecosystem of partners is rubbish and Cin7 was wholly unsympathetic to the customer experience and..."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6734447)

AM

Ana M.

Director of People and Finance

> "is highly knowledgeable and did an excellent job clearly explaining our challenges and the available solutions in a way that was easy to understand and..."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7122501)

WM

WISAM M.

DIRECTOR OF SUPPLY CHAIN AND OPERATIONS

> "Ease of access as CIN7 has been insanely difficult for us to navigate as a company and we didn't have much support until Mark stepped in."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6879477)

GH

Gretchen H.

Warehouse Operations Manager

> "has been very helpful with getting us up and running even though it took us a bit longer than the standard window, she has guided us through the process..."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7022620)

HH

Harry H.

Owner and Director

> "Some parts of the system aren’t the most user-friendly, so some tasks can take longer than they should."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7015430)

Michelle P.

Founder

> "A very positive experience overall—Cin7 Core is a powerful platform, and the personalized, patient support made all the difference."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7117312)

JM

Jeffrey M.

President

> "They sacrifice reliability, stability and fixing bugs for improvements that they can market as a new features."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#SoftwareAdvice___6518620)

Pierre G.

Co-Founder

> "On the finance side, the seamless QuickBooks Online integration has drastically cut down our reconciliation time each month."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6778412)

PV

PC V.

Managing Director

> "What’s even more questionable is when I asked them why our base subscription costs significantly more than what’s advertised on their site, I received..."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#SoftwareAdvice___6566534)

WM

WISAM M.

DIRECTOR OF SUPPLY CHAIN AND OPERATIONS

> "Mark Dessanayaka & The Solutions Architect team is really the only thing that has led to us continuing with CIN7 as we were on the verge of cancelling..."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6879477)

TW

Tanya W.

Marketing Director

> "Sync issues with Xero"

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7024981)

SR

Sam R.

Director of Planning and Procurement

> "Great value compared to other inventory management software, with the right native integrations for most businesses."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7010767)

DF

David F.

Founder

> "Minor complaints: Having to create separate SKUs for case packs, creating custom forms for purchases/invoices is a bit of a burden and isn't streamlined..."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___4843519)

JG

James G.

Business Development Manager

> "I am very grateful that we paid a little extra for the more personal "at your own pace" onboarding package."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7114178)

JG

Jacques G.

Process Control Manager

> "Job Costing is difficult and need to go to reports to get information cast export job cost directly from Job's BOM in Production cant be exported and..."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___4812697)

QM

Qhawe M.

Managing Director

> "In my opinion, the success of Cin7 is largely because of the support they give with great turnaround times."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7040856)

JS

Julian S.

eCommerce Manager

> "It's evident they’ve designed it this way to continue extracting money from their users."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6347132)

TW

Tanya W.

Marketing Director

> "We have very few issues and if we do I find the support team very helpful and relatively quick to respond even with the time difference."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7024981)

PM

Paul M.

CI Account manager

> "Some features that you would have thought every other customer would want to have are missing, the Portal is a total waste - and independent Cin7 voiced..."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#SoftwareAdvice___4876440)

ND

Nadeesha D.

Finance Manager

> "The session lasted around 45 minutes and was very helpful in getting clarity on our system."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6864995)

EK

Elliot K.

Operations Manager

> "Literally does not work well if you have a complex supply chain"

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#SoftwareAdvice___6293021)

Michelle P.

Founder

> "What stood out most was the level of support."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7117312)

SM

Spencer M.

Project Consultant

> "The customer service was nonexistent once we subscribed."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6421560)

IP

Iulian P.

IT Operations Manager

> "We have 6 businesses with multiple ecommerce channels like Amazon, Woocommerce, offline sales and multiple warehouses."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___4829004)

LM

Luke M.

Director

> "Another one was products that have no history won't show in "Availability" so it wasn;t until I entered SOH that I could see any products but products..."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#SoftwareAdvice___4766586)

KG

Kristen G.

Co-Owner

> "Was incredibly thorough and patient and got to the bottom of the problem. While I tried not to panic, they did a great job solving the urgent issues."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6864097)

AR

Adam R.

Parts Coordinator

> "it is not capable of adding more mandatory fields to quotes but i understand that this is an inventory program not a quoting program"

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6221067)

AM

Ana M.

Director of People and Finance

> "The onboarding experience was positive, especially with support from the Solutions Architect team."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7122501)

AY

Adam Y.

MD

> "This feels like a cash grab, with no regard for existing customers."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6521894)

Sacha A.

Founder and Creative Director

> "Also a great price for lots of features and functionality."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7119001)

AR

Alison R.

Equipment Control Manager

> "That even to simply amend a lot no / serial number, everything gets undone right back from the Invoice and had to be redone."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___4835952)

Dmitriy P.

Automation Consulter

> "You really need good understanding of the way system works and it is point where good onboarding consulter may help.- Responsive and quick interface..."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___4851340)

AM

Alexandra M.

Merchandiser

> "The import/export is not working with our office 365 package so is giving us the error message "csv format not recognised" so we cannot bulk import..."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#SoftwareAdvice___4221757)

SR

Sam R.

Director of Planning and Procurement

> "We honestly have had so much success with the Cin7 Customer Support teams, specifically \[sensitive content hidden\] and his team."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7010767)

IV

Ignatius V.

Stock Managment

> "Frustrating to deal with your help desk people who tell you to log a feature request when they are done talking to you and can't solve your problem"

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#SoftwareAdvice___6040309)

LJ

Lara J.

Procurement Manager

> "sensitive content hidden\] was knowledgeable and patient, and arranged a call very quickly"

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7113243)

AT

Amar T.

Founder

> "Issues such as:- Stock values not updating correctly- FTP integration not functioning- Not responding for days- Support team lack of product knowledge..."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___4651734)

RK

Raj K.

VP Operations

> "Many features and attributes seem intutitive and flexible."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7028429)

JE

Justin E.

CTO

> "We wish the Cash Management screen's cash balance wasn't visible to all users of the till."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___4773991)

ND

Nadeesha D.

Finance Manager

> "I had a meeting with \[sensitive content hidden\] regarding two support tickets, and I’m very pleased with the service provided."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6864995)

GB

Giannina B.

Supply Chain Manager

> "Some very easy and simple features that made our lifes very easy are not cin 7 core now, so for us it has been a lot of work and hours of implementation..."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6267622)

Pierre G.

Co-Founder

> "Now we can confidently promise customers that if it shows as in stock, it really is in stock."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6778412)

PP

Pedro P.

OP Manager

> "Integration with QBO (Quick Books) we wasted lot of resources trying to integrate QBO with DEAR and these 2 programs are not compatible when using QBO..."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#SoftwareAdvice___3591950)

LC

Liza C.

Owner

> "They guided me through an incredibly frustrating situation that I had created and made me excited to use the product again"

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6857890)

KD

Katharine D.

Managing Director

> "Total lack of decent supportHas driven more cost into my business than remove it - extra staff required."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#SoftwareAdvice___4983761)

NN

Nokuthula N.

Admin Manager

> "Great system with very few down times, however it comes with a great price tag !"

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6879136)

DK

Dave K.

CPO

> "It's hard to troubleshoot bugs as you have to pay separate for true IT support"

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___4826706)

TW

Tanya W.

Marketing Director

> "Muditha really understood the issues we were facing and found the source of the problem which I would never have found without her help."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7024981)

DH

Deb H.

Accountant

> "Sometimes it is impossible to redo because the inventory is no longer available."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___4793222)

AR

Adam R.

Parts and Warranty Specialist

> "easily functioning and user capabilities are user friendly."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7119450)

DL

David L.

Manager

> "Many issues are difficult when operating with DEAR/Cin7 Core."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#SoftwareAdvice___4987174)

SR

Sam R.

Director of Planning and Procurement

> "Extremely intuitive layout with exceptionally responsive support."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7010767)

GB

Giannina B.

Supply Chain Manager

> "We will probably change to another system ibn the future, not now because it has been very tiring for the whole team and it has taken a lot of our time."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6267622)

WM

Wilhelmus M.

inventory control

> "For the most part it is intuitive and easy to navigate and understand. When used properly it makes my life super easy"

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7015647)

MS

Megan S.

QA Manager

> "Quite time consuming to upload all current stock to system at initial use"

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___4766999)

LG

Lionel G.

Head of Finance

> "Quick and excellent service"

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7088911)

DJ

Danish J.

Operations Manager

> "E.g. wrong expiry date on assembly --> undo transfers and sales just to fix it and we cannot do that since it would mess with the accounts. "

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#SoftwareAdvice___3567872)

LG

Lionel G.

Head of Finance

> "Amazing service."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7088911)

MC

Mike C.

Director

> "I have been contact them many time and their only reply is someone will contact you asap, but actually no one will contact you."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6193198)

Michelle P.

Founder

> "was absolutely incredible—super patient, knowledgeable, and genuinely invested in helping us succeed."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7117312)

IP

Iulian P.

IT Operations Manager

> "The reporting section has quite a few important gaps."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___4829004)

AS

Abiraami S.

Accountant

> "Security set up done very well."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7096378)

PT

Philip T.

Managing Director

> "No mobile app - it’s not easy to use the system in a browser on a phone"

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#SoftwareAdvice___4906685)

RK

Raj K.

VP Operations

> "First impressions last and they have set the bar very high for CiN7."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___7028429)

KM

Kerry M.

GM

> "Not able to modify sheets."

[See full review](https://www.capterra.com/p/133038/Cin7-Core/#Capterra___6248122)

[View Reviews](https://www.capterra.com/p/133038/Cin7-Core/reviews/)

Jackie S.

Self-Employed

> "What i really like about ShipMonk is that it has great security features to keep you safe, shipping is really fast and there are..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6869251)

AG

Amitavo G.

Owner

> "It looks like we'll need to take them to small claims court to retrieve our money. If you must deal with ShipMonk, I strongly..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459)

AR

Andrea R.

Co-Founder

> "I was a bit daunted by the process, but having him walk me through it, at times, step-by-step, and at all hours of the day, made..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4881370)

LD

Luke D.

CEO

> "They are sloppy and do not take care in packing boxes."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136)

EB

Emmanuel B.

Owner

> "Shipping service is great, they ship through all major carriers and their backend software is easy to use, they update and improve it..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6684633)

MT

Michelle T.

Co-Owner

> "Very costly and once they have your products, lose them, then find them, and wait until you are done with it all and insist on them..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6269734)

EB

Emmanuel B.

Owner

> "We've been with ShipMonk for 4+ years, we've seen them grow to multiple warehouses across the country and world."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6684633)

LD

Luke D.

CEO

> "There are regular billing errors."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136)

EB

Emmanuel B.

Owner

> "They have saved my business money and time, and have streamlined our shipping."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6684633)

LD

Luke D.

CEO

> "The sad truth is they just do not care to do a good job, and its clear that they do not feel like change is possible."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136)

WM

Will M.

COO

> "ShipMonk is quick to respond to emails, quick to fix issues and quick to help you understand any charges."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6520920)

LD

Luke D.

CEO

> "The data in their dashboard is always wrong."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136)

JC

Jim C.

Corporate Fulfillment & Logistics Manager

> "is attentive, proactive, has excellent communication and organizational skills, and works her tail off to come up with creative..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___5074687)

AG

Amitavo G.

Owner

> "They were unable to fix basic problems, or take care simple issues in a timely manner. "

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459)

DV

Dave V.

Vice President

> "Her exceptional support and hard work have been invaluable to our team at 4ocean."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6292675)

KM

Katie M.

Owner

> "The integration with Cratejoy is not seamless and and there is still no way at this point to automatically send shipping..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271)

AC

Ana C.

Customer Service

> "Their ability to provide clear and concise instructions while being readily available for assistance was truly noteworthy."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4954747)

AG

Amitavo G.

Owner

> "Worse, they charged us for an additional month of their minimum picking fee. "

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459)

DL

David L.

President

> "All of this has been crucial for us in reducing shipping times and import costs this year."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4937923)

KM

Katie M.

Owner

> "There was a lack of Transparency that this was going to be the case, my company is imploding, not Growing, I have not received the..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271)

CG

Chelsea G.

Owner

> "Every time I ship my products, \[sensitive content hidden\] goes above and beyond to ensure a smooth and efficient process."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6258533)

MT

Michelle T.

Co-Owner

> "Losing many of our SKU's, which cost us over a thousand dollars and repeat business!!!"

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6269734)

KR

Kyle R.

founder

> "I found it rather easy to use, the help is always there should you need it."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6679732)

AG

Amitavo G.

Owner

> "The poor warehouse staff had to struggle to get the inventory ready. "

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459)

DL

David L.

President

> "We've had a few support tickets in to them since, and the "Happiness Engineers" have been fairly quick and professional."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4937923)

KM

Katya M.

Inventory Coordinator

> "Another thing is that one is not able to filter out the sales per SKU and inventory value per warehouse."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3634842)

BL

Brian L.

Founder / CEO

> "He also helped us out EVERY step of the way with onboarding, answering all of our questions and personally navigating us through the..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3907903)

LA

Ludovic A.

Founder

> "WE had to fulfilled some of our order after 3days SLA passed, they still charge for the minimum pick fee and never give you a credit..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4347272)

TCA

T.C A.

Founder

> "This software has expedited the SALES GROWTH of my business by removing the headache of shipping, storing, and hiring staff to..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2894012)

YC

Yoshi C.

Creative Director

> "Their software syncing system would list products as in stock on my website, then suddenly change to an inventory level of 0 when the..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3315053)

SYK

Sang Yoon K.

Supply Manager

> "Everyone is so nice and yet so professional, I couldn't ask for a better team to help me out."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4868909)

AG

Amitavo G.

Owner

> "So far, there's no indication that they'll return our money. "

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459)

BL

Brian L.

Founder / CEO

> "Interface is nice, alot cleaner than Amazon FBA but their instructional guides are less detailed."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3907903)

JD

Jacob D.

Co-Founder

> "It Took us over a week to get this issue into the hands of someone who can stop the shipments, until we figure out how to fix it."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4496442)

BL

Brian L.

Founder / CEO

> "Trust is earned over time. And due to \[SENSITIVE CONTENT\] and Shipmonk's stellar support, this is the main reason why I choose to..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3907903)

KM

Katie M.

Owner

> "I have angry subscribers and my boxes have missed both the June and July ship dates."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271)

CH

Chloe H.

Operations Manager

> "Overall, this positive experience solidifies them as a trusted and exceptional logistics partner."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4804384)

AG

Amitavo G.

Owner

> "The process of leaving ShipMonk was mind-blowingly awful."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459)

LB

Lauren B.

CMO + Co-Founder

> "You can easily access all product information, shipping cost, weight and tracking information in minutes."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2902117)

LA

Ludovic A.

Founder

> "it was so poor packed that everything was damaged and we were finned for wrong customs declarations."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4347272)

AR

Andrea R.

Co-Founder

> "Our onboarding rep, \[sensitive content hidden\], went above and beyond for us."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4881370)

RA

Roberto A.

Managing Director

> "Most of the time they don't even understand what's the issue because they have zero experience and you waste your time with them."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4266721)

AT

Augusto T.

CFO

> "SENSITIVE CONTENT\] has really helped in order to navigate Shipmonk since he took care of our Customer Service."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3662156)

KM

Katie M.

Owner

> "This is not workable for my nonprofit. If I had known any of this, I would have stayed far away from Shipmonk."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271)

YC

Yoshi C.

Creative Director

> "Inventory tracking feature that updated my Shopify stock. When everything went well, being a Shipmonk customer was great."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3315053)

JD

Jason D.

Founder

> "I chose them as they had a program for shipping overseas but they did not mention this was an add on from another company that cost..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241)

RA

Roberto A.

Managing Director

> "To me these guys are just good with their fancy marketing and have got good sales folks."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4266721)

AV

Andre V.

Head of Design and Operations

> "Right now we are just disapointed as all is going down the drain"

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4292737)

JCW

Jason CR W.

Owner

> "Their staff/team is very helpful gave a lot of tips in regards to marketing and expanding in different areas of your business needs."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2987344)

JD

Jason D.

Founder

> "They have not been able to put my product in correct packaging for any period of time."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241)

SL

Shazi L.

Senior Operations Manager

> "Very easy to use, super intuitive UI, great color use and layout, especially appreciate the at-risk feature for tracking packages..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2945740)

YC

Yoshi C.

Creative Director

> "It was incredibly frustrating having to email their customer service every week to report an inventory discrepancy."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3315053)

LA

Ludovic A.

Founder

> "Easy integration, but nothing else Good storage"

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4347272)

Nicole D.

CEO

> "We would not have signed up with Shipmonk had we known boxes were a requirement (incredibly inefficient for us)."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975)

AR

Adrian R.

Supply Chain & Logistics Manager

> "I also like being able to review the month's activities at a glance on the dashboard page."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2912923)

Nicole D.

CEO

> "Bugs in the software delayed shipments for days with no notice."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975)

RM

Raul M.

Marketing Operations Associate

> "The experience with Shipmonk and our account manager Joraina allow us to provide great customer service."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2925082)

JD

Jacob D.

Co-Founder

> "Stay away from this company at all cost!"

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4496442)

KM

Katie M.

Owner

> "the only good part of the experience was the friendliness of the happiness engineer."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271)

SH

Suzan H.

CEO

> "To top it off, they're charging for their mistakes and for them to correct the mistake."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3478394)

JF

Jaisen F.

co-founder

> "We've been working with ShipMonk for the past 3 months and have had a great experience from the sales process through the onboarding..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2892790)

SH

Suzan H.

CEO

> "They have a lot of hidden fees and charge you for their mistakes."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3478394)

GH

Grant H.

Co-Founder

> "Shipmonk is incredibly responsive and helped us navigate some issues we had with our SKUs. "

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2892980)

JD

Jason D.

Founder

> "Their warehouse is inefficient and incompetent."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241)

Jack A.

Co-CEO

> "The team is great and it updates really quickly."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3627563)

Nicole D.

CEO

> "Major issues with the warehouse."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975)

AW

Adam W.

Owner

> "Everything is easy and automated when it comes to the set up and fulfillment via Shopify."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3173701)

HW

Hans W.

Owner

> "WAY WAY WAY more expensive than you will expect."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3483778)

JD

Jason D.

Founder

> "I did like their dashboard, though it was not customizable. "

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241)

MD

Michael D.

Co-Founder

> "There are so many better options out there and the biggest regret ever is that I used ShipMonk for the past 18 months. When it came..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2757649)

MA

Mike A.

CEO

> "We came to them for their pricing and stayed because of their customer service."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2904697)

MD

Michael D.

Co-Founder

> "They are charging you as much as possible to just provide more profits for them, truly not caring for these small businesses they are..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2757649)

AR

Adrian R.

Supply Chain & Logistics Manager

> "They always push for the best outcome in any scenario, which goes a long way for us."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2912923)

FS

Fanda S.

Head of Sales

> "Lack of reporting tools, not really many options to export some data."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2179088)

GH

Grant H.

Co-Founder

> "The onboarding was a breeze and would rate their customer services a 10/10."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2892980)

AL

Alex L.

President

> "We have products that was "lost" and magically reappeared; we have order lost and never found. "

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2664156)

KT

Kelsi T.

Merchandise Development Manager

> "The customer service is what makes Shipmonk stand out though!"

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2913323)

Nicole D.

CEO

> "god knows what else other fees they invented."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975)

SL

Shazi L.

Senior Operations Manager

> "They are open to emails, calls, and are very thorough in their communication."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2945740)

HW

Hans W.

Owner

> "Extremely expensive and terrible customer support."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3483778)

[View Reviews](https://www.capterra.com/p/153768/ShipMonk/reviews/)

## User interface

[Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)

4.33 (732)

[ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)

4.06 (139)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Cin7 Core

Top features

30/34

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Assignment Management
-   Backorder Management
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Catalog Management
-   Client Portal
-   Contact Database
-   Customer History
-   Data Import/Export
-   Delivery Management
-   Discount Management
-   eCommerce Management
-   For eCommerce
-   Generative AI
-   Inventory Management
-   Label Printing
-   Mobile Access
-   Multi-Channel Management
-   Multi-Location
-   Order Fulfillment
-   Order Management
-   Order Tracking
-   Real-Time Updates
-   Reporting/Analytics
-   Returns Management
-   Search/Filter
-   Shipping Management
-   Supplier Management
-   Third-Party Integrations
-   Warehouse Management
-   Workflow Management

[See all features](https://www.capterra.com/p/133038/Cin7-Core/#features)

ShipMonk

25/34

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Assignment Management
-   Backorder Management
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Catalog Management
-   Client Portal
-   Contact Database
-   Customer History
-   Data Import/Export
-   Delivery Management
-   Discount Management
-   eCommerce Management
-   For eCommerce
-   Generative AI
-   Inventory Management
-   Label Printing
-   Mobile Access
-   Multi-Channel Management
-   Multi-Location
-   Order Fulfillment
-   Order Management
-   Order Tracking
-   Real-Time Updates
-   Reporting/Analytics
-   Returns Management
-   Search/Filter
-   Shipping Management
-   Supplier Management
-   Third-Party Integrations
-   Warehouse Management
-   Workflow Management

[See all features](https://www.capterra.com/p/153768/ShipMonk/#features)

### Recognition

No recognitions have been awarded to Cin7 Core

No recognitions have been awarded to ShipMonk

### Deployment & support

Cin7 Core

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ShipMonk

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Cin7 Core

-   By Cin7
-   Located in New Zealand
-   Founded in 2011

ShipMonk

-   By ShipMonk
-   Located in United States
-   Founded in 2014

## Popular Comparisons

[Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)[4.33 (732)](https://www.capterra.com/p/133038/Cin7-Core/reviews/)

vs

[Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[4.20 (1,110)](https://www.capterra.com/p/123794/Fishbowl/reviews/)

$349/month

Price

Contact vendor for pricing

4.2

Features

4.1

4.2

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/123794-133038/Fishbowl-vs-Cin7-Core)

[ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/)

vs

[Easyship](https://www.capterra.com/p/170399/Easyship/)[4.35 (278)](https://www.capterra.com/p/170399/Easyship/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.1

Features

4.1

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/153768-170399/ShipMonk-vs-Easyship)

[Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)[4.33 (732)](https://www.capterra.com/p/133038/Cin7-Core/reviews/)

vs

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.22 (2,007)](https://www.capterra.com/p/135757/NetSuite/reviews/)

$349/month

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Contact vendor for pricing

4.2

Features

4.2

4.2

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/133038-135757/Cin7-Core-vs-NetSuite)

[ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/)

vs

[Finale Inventory](https://www.capterra.com/p/149851/Finale-Inventory/)[4.72 (218)](https://www.capterra.com/p/149851/Finale-Inventory/reviews/)

Contact vendor for pricing

Price

$99/month

4.1

Features

4.5

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/149851-153768/Finale-Inventory-vs-ShipMonk)

[Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)[4.33 (732)](https://www.capterra.com/p/133038/Cin7-Core/reviews/)

vs

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.21 (1,300)](https://www.capterra.com/p/135618/Odoo/reviews/)

$349/month

Price

$31.1/month

4.2

Features

4.2

4.2

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/133038-135618/Cin7-Core-vs-Odoo)

[ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/)

vs

[Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[4.20 (1,110)](https://www.capterra.com/p/123794/Fishbowl/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.1

Features

4.1

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/123794-153768/Fishbowl-vs-ShipMonk)

[Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)[4.33 (732)](https://www.capterra.com/p/133038/Cin7-Core/reviews/)

vs

[Xero](https://www.capterra.com/p/120109/Xero/)[4.40 (3,284)](https://www.capterra.com/p/120109/Xero/reviews/)

$349/month

Price

$25/month

4.2

Features

4.3

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/120109-133038/Xero-vs-Cin7-Core)

[ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/)

vs

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.22 (2,007)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.1

Features

4.2

4.3

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135757-153768/NetSuite-vs-ShipMonk)

[Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)[4.33 (732)](https://www.capterra.com/p/133038/Cin7-Core/reviews/)

vs

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[4.51 (20,627)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/)

$349/month

Price

$2210/year

4.2

Features

4.4

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/133038-174984/Cin7-Core-vs-QuickBooks-Enterprise)

[ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/)

vs

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (955)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Contact vendor for pricing

Price

$14.99/month

4.1

Features

4.4

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/153768-155621/ShipMonk-vs-ShipStation)

[Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)[4.33 (732)](https://www.capterra.com/p/133038/Cin7-Core/reviews/)

vs

[Wasp Inventory](https://www.capterra.com/p/232310/InventoryCloud/)[4.32 (358)](https://www.capterra.com/p/232310/InventoryCloud/reviews/)

$349/month

Price

$108/month

4.2

Features

4.2

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/133038-232310/Cin7-Core-vs-InventoryCloud)

[Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)[4.33 (732)](https://www.capterra.com/p/133038/Cin7-Core/reviews/)

vs

[EZO](https://www.capterra.com/p/124047/EZOfficeInventory/)[4.59 (1,543)](https://www.capterra.com/p/124047/EZOfficeInventory/reviews/)

$349/month

Price

$65/month

4.2

Features

4.5

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/124047-133038/EZOfficeInventory-vs-Cin7-Core)