# Compare TenantCloud vs PayHOA 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare TenantCloud and PayHOA based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/133029-146693/TenantCloud-vs-PayHOA

---

# TenantCloud vs PayHOA Features and Cost Comparison

Last updated February 26th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

TenantCloudPayHOA2/4 selected

[TenantCloud](https://www.capterra.com/p/133029/TenantCloud/)[4.3 (451)](https://www.capterra.com/p/133029/TenantCloud/reviews/)

[PayHOA](https://www.capterra.com/p/146693/PayHOA/)[4.7 (574)](https://www.capterra.com/p/146693/PayHOA/reviews/)

[## TenantCloud](https://www.capterra.com/p/133029/TenantCloud/)[4.3 (451)](https://www.capterra.com/p/133029/TenantCloud/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.3

Functionality

4.1

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

Based on [451 reviews](#user-reviews)

Positive

389

Neutral

35

Negative

27

[## PayHOA](https://www.capterra.com/p/146693/PayHOA/)[4.7 (574)](https://www.capterra.com/p/146693/PayHOA/reviews/)

Starting Price

$54.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

GC

Based on [574 reviews](#user-reviews)

Positive

546

Neutral

20

Negative

8

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,986 reviews from property management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

64%Fit

Missing features

Feature ratings

Reservations Management

NA

Rent Tracking

4.6

Channel Management

NA

Online Payments

4.3

Communication Management

4.5

\--%Fit

Missing features

Not enough reviews

Feature ratings

Reservations Management

NA

Rent Tracking

4.6

Channel Management

NA

Online Payments

4.7

Communication Management

\--

User satisfaction

User satisfaction

4.3

User reviews[451](https://www.capterra.com/p/133029/TenantCloud/reviews/)

Ease of use

4.1

Functionality

4.1

Value for money

4.3

Customer support

4.2

User satisfaction

4.7

User reviews[574](https://www.capterra.com/p/146693/PayHOA/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.7

Customer support

4.7

Price starts from

Price starts from

$15Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$54Other, Per Month

-   Free version
-   Free trial

Best for

Best for

TenantCloud is used by landlords, property managers, real estate brokers, property owners, tenants, and service professionals.

Best for

PayHOA is trusted by board members, homeowners, community association managers, and property managers—serving self-managed and professionally managed communities alike.

## User reviews

Pros & cons

SW

Stacy W.

Property manager

> "I have been using tenant Cloud for almost a year now and the software has streamlined my leasing process. Once the potential..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011502)

BS

Ben S.

Owner

> "The transaction tracking. If I want to see the last time a person made a payment it's almost impossible to do sometimes. If..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6543693)

DW

Derrick W.

Managing Member

> "As soon as the platform can handle credit card reconciliation properly & build out its reporting a bit more, our CPA says we can..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011588)

ME

Maury E.

Owner

> "The only thing I don’t like is the payment method to pay for the subscription, if it fails, then the whole use of the app fails,..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011451)

MM

Matthew M.

Landlord

> "The app makes it easier to keep track of payments and renewals and any issues a tenant may have."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7079660)

KB

Kim B.

Owner

> "No text message notification to Tenant, does not allow reminders via text to tenants."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011473)

WB

Wayne B.

Owner

> "Good tool, helps with payments he most, and at least captures the incoming for tax purposes, good price and therefore value"

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7080321)

RH

Rickie H.

Owner

> "If you manage more than one companies properties through your account then payments and questions from all companies go to users..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6543707)

VS

Veeral S.

Realtor

> "TenantCloud has been valuable for tracking expenses, managing leases, and handling payments all in one place."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011518)

PB

Pedro B.

CEO

> "Nothing, i have not found anything that I did not like about TenantCloud. IF i had to say something, it would be to have better..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7080961)

PC

Peggy C.

Owner

> "Excellent overall experience--we use the platform for applications, leases, maintenance and messaging between tenants"

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7079773)

FR

Fabian R.

President

> "TenantCloud does not support the full financial reporting aspect of running a rental business."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011432)

MM

Michael M.

.

> "It's a great tool to manage applications, leases, tenant payments, and accounting. "

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7079560)

MM

Michael M.

.

> "I struggle with lease changes and renewals. "

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7079560)

XD

Xavier D.

Owner

> "The app, both web and mobile are very intuitive, the feature offer everything I need to manage my nine properties while holding..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6415402)

NL

Nathan L.

Landlord

> "Can't find a way to stop the income verification"

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7079685)

GBM

Gerald “Bo” M.

Account Manager

> "Customer service and response have been great and once everything is set up and entered properly tracking expenses and income is..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7083056)

BG

Bimala G.

Owner

> "Initially, it can be somewhat challenging to get accustomed to the user interface, especially when modifying lease agreements or..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6545250)

WB

Wayne B.

Owner

> "A single shop for all my Landlord needs, it’s online, available from my mobile and reasonably easy to use without any formal..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7080321)

DC

Daria C.

Manager

> "I do not like the feature of not being able to delete messages and attachments from the chat between landlord and tenant."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6463947)

LD

Loretta D.

Office Manager

> "We liked that the we were able to call Customer Service to help us navigate through TC in case we had questions. "

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7012280)

SP

Sharon P.

owner

> "just me) When i try to copy and paste it comes in all over the place and it takes more time to fix than to just type it in."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6415370)

EL

Eric L.

Property Manager and Realtor

> "You can list and manage all your properties for a pretty decent price, especially when compared to everything else that is out..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011570)

WB

Wayne B.

Owner

> "It’s not as intuitive as some other tools, I’m often going round in circles"

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7080321)

LF

Lindsay F.

Owner

> "Loading my properties, assigning my admin, tenant screening, it's all great!"

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7012092)

AD

Anes D.

Manager

> "Poor QA, bugs that delete user data (e.g. Terms of Use)."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6415849)

TK

Tiffany K.

Accounting

> "Manage rental property expenses with ease, using easy to fill in forms."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7081534)

AD

Avery D.

Property Owner

> "What I least like about Tenant Cloud is that some functions can only be done on a computer/web browser."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6463977)

CR

Charlee R.

Real Estate

> "Like TenantCloud easy to use and provides needed tools to help manage properties. "

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7080823)

JB

Josiah B.

Manager

> "The accounting is a bit lacking, in the sense of how things are categorized or how things are put on reports."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6415351)

CR

Courtney R.

Property Manager

> "I like that the support is fairly quick and there's YouTube videos to watch as well for help."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7081072)

ME

Maury E.

Owner

> "I also struggle to change the payment method which isn’t convenient."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011451)

NL

Nicolas L.

CEO FOUNDER

> "The software also offers great tenant screening tools, helping me find reliable renters more efficiently."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6543638)

RD

Robert D.

CEO

> "Used to be phone call (which is the best), then chat (which is meh), now it is a stupid ticket system that creates LOADS AND..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___5052583)

AG

Ashley G.

Property Owner and Manager

> "I am thankful that we can now cut the expense of using quickbooks because this software has all things "accounting" on the..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7014546)

JK

Joie K.

Realtor

> "live updates on apartments not available and applicants losing their money resulting in complaints."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6514146)

MC

Miriam C.

Project Management Consultant

> "I had some issues connecting the software to our bank account, but your customer service team quickly responded with helpful..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011495)

Himanshu J.

Real estate Sales Specialist

> "Little bit issues in performance while paying or receiving rents."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6624685)

AG

Ashley G.

Property Owner and Manager

> "For the value of the money we are able to use one platform for a reasonable amount per property."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7014546)

Himanshu J.

Real estate Sales Specialist

> "Customization in the platform is very limited and restricted."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6624685)

PS

Perry S.

Property Manager

> "TenantCloud offers a great entry-level property management software for my small real estate portfolio."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6543939)

CH

Calyn H.

Owner

> "Long wait times for payments to reach my account."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6547182)

SW

Stacy W.

Property manager

> "After I had my initial onboarding with tenant cloud I had no problem adding my properties and getting started. "

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011502)

LP

Luke P.

Owner

> "I feel like the processing time is extremely slow, I'll get an email stating my deposit has processed and then it's another week..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___5046074)

JC

Jake C.

Co-owner

> "I am a new landlord and TenantCloud made it simple to figure out alongside my tenants."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7079536)

HW

Hailee W.

Manager

> "Everything about TenantCloud has been easy, there isn’t anything significant I don’t like."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7079605)

AA

Ana A.

Landlord

> "Its a great software to receive rents from my tenants."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7079573)

ED

Eva D.

Property Manager

> "the set up process was a bit hectic."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011846)

PR

Philly R.

Property Manager

> "Really useful for recording all messages with tenants. Like also the maintenance feature for assigning service pros"

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6554201)

MW

Michael W.

Owner

> "Many issues would arise and it would take weeks or months to get a response."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6523954)

GB

Gideon B.

Owmer

> "For the last 4yrs they have been great to work with, making improvements where they can - changing things that may not have been..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011593)

ZD

Zach D.

Property Manager

> "The accounting function can be difficult to get through."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6463678)

PB

Pedro B.

CEO

> "It also has all the features that you need as a landlord."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7080961)

Kelly C.

Administrative Assistant

> "You can't send group messages."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6294188)

DW

Derrick W.

Managing Member

> "My tenants absolutely adore using TC to manage and pay rent."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011588)

RB

Ron B.

Owner

> "So comprehensive at times that using certain features is not intuitive."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6463868)

KD

Kim D.

Owner

> "Great financal reports, can see inflow or rents, and a repository for receipts, allows alutomatic owner distributions and alerts."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___5045734)

DB

David B.

Owner

> "It can over complicate some of the costing and maintenance items by having many of the drop downs sound to be the exact same..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___4919621)

MK

Matt K.

Property Management

> "It's great for tenants and landlords. When tenants need help, they can walk them through the steps."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011492)

JS

Jonathan S.

Owner

> "TenantCloud implemented steep price increases last year, then changed payment processors and added/increased payment processing..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___4931086)

SW

Stacy W.

Property manager

> "We are acquiring more rentals this year and am looking forward to utilizing the report and accounting options. "

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011502)

DA

David A.

CEO, Principal Broker

> "Also the onboarding & new customer support is quite terrible."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011474)

NL

Nathan L.

Landlord

> "Easy to look through applications and add properties"

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7079685)

DS

Dylan S.

Owner

> "Lack of quality financial reporting."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6465380)

DC

Derek C.

Owner

> "I like the auto payments, the maintenance Kanban board, and the ability to track your appliance part numbers, etc."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___4919735)

MD

Melissa D.

Owner

> "Lack of connectivity with Quicken. "

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6417514)

RD

Robert D.

CEO

> "I like the application system, background checks, automated ACH systems, ability to put my leases and proprietary documents in,..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___5052583)

JJ

Jenna J.

Owner

> "Initial set up was a bit daunting and difficult to find help at first."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6238327)

CD

Christine D.

Property Manager

> "I'm glad there is a phone number I can call with a short wait time to reach someone."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7012450)

SG

Scott G.

VP

> "I paid twice for the property analysis because the first time it allowed me to overwrite a square footage field that was derived..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___3712424)

FR

Fabian R.

President

> "Very easy to use property management platform for tracking leases and tenant charges."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011432)

RS

Rebecca S.

HR and Accounting Administrator

> "It is sometimes difficult to navigate through."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6758497)

RH

Rickie H.

Owner

> "I love having access to all my tenants information as well as each of the properties."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___6543707)

JS

Jonathan S.

Owner

> "Unfortunately, once you're setup with all your properties, owners, and tenants, it is difficult to switch to another platform. "

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___4931086)

EL

Eric L.

Property Manager and Realtor

> "Their customer support is responsive and you almost always get a live person."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011570)

Patrick G.

Broker

> "The property owner portal does not show all of the transactions from the property."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___4919453)

DR

Danielle R.

Broker

> "The price is good for the features and once you learn your way around its fairly easy to use and the tenants can easily work it..."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011452)

RJ

Roland J.

President / CEO

> "I sometimes struggle with the lease renewal process and making sure I am doing things right before actully committing changes."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___4924134)

DAM

D'Ann M.

Owner

> "The customer service has been top notch when I’ve had questions."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___7011421)

CT

Carter T.

Director of Operations

> "The worst part about Teantcloud is the lease builder (which they say is getting a refresh) and accounting."

[See full review](https://www.capterra.com/p/133029/TenantCloud/#Capterra___4919350)

[View Reviews](https://www.capterra.com/p/133029/TenantCloud/reviews/)

GC

Ginger C.

Board Secretary

> "Its a great centralized hub for all of our HOA documents, finances and communications, as we're a self managed HOA of 20 units that didnt want a lot of..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7024373)

AC

Alex C.

Manager

> "It does not allow formatting within ballot descriptions — no spacing, no bold text, and everything appears in one continuous paragraph."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

CC

Caryn C.

President, Board of Directors

> "It's helped us organize our work orders and resident communications while offering an easy online payment option for residents. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7049551)

RH

RaeAnne H.

Community Association Manager HOA Management

> "This forced transition into unfamiliar areas of the software is frustrating, especially during budget season, which highlights a disregard for user experience..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7027296)

MJ

McKenzie J.

Executive Director of Portfolio Management

> "The mail room, integrated bill payment processing, public websites through Weebly, 1099 and tax filing services, and robust communication tools—including mass..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6784927)

RH

RaeAnne H.

Community Association Manager HOA Management

> "Additionally, the requirement for multiple bank integrations, even after initial setup, demonstrates a lack of responsiveness to customer needs."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7027296)

KB

Kevin B.

President

> "It has worked great -easily communicate with the homeowners through email/ mail/ phone using the platform, easily collect assessments, and generate reports."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6854929)

MM

Mitchell M.

Asset Manager

> "There is only one major drawback to PayHOA and that is the fact my owners cannot make a prepayment via an online payment."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7082082)

EG

Ebrahim G.

Treasurer

> "The automated payment reminders and ACH features have reduced the back-and-forth with owners and helped us stay on top of dues collection."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543)

SC

Sandra C.

CFO

> "Sometimes the interface is not user friendly. When a CD is closed out and transferred to another account, it results in double entries, which is annoying."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7025526)

MP

Michael P.

President

> "We have a very small community, 29 total condos, and Pay HOA has allowed us to operate without incurring the high costs of a management company."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7022593)

EG

Ebrahim G.

Treasurer

> "That said, the inability to connect our bank account (Salem Five Business) for automatic transaction syncing has added some manual work on the financial side."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543)

CK

Catherine K.

Retired

> "Customer support is fantastic - using rhe built in tool or scheduling a quick 15 min video training session are extremely helpful."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7083680)

SS

Stacy S.

Resident

> "Our financial reports are unable to be run reliably still (2 months now) and many entries are double entry."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7107857)

AB

Anisa B.

HOA Board Secretary

> "It integrates all our needs in one place, from payments to communications and records."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7080375)

DM

Dennis M.

Treasurer

> "In addition, PayHOA lacks aspects of automation other online accounting programs have typically, such as Recurring Journals for such things as monthly..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6563949)

SH

Stuart H.

Treasurer

> "PayHOA helps you to invoice residents, manage accounts, provides a collection point for all your HOA documents - everything you need to be successful."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717683)

GG

Greg G.

Retired

> "We currently have no transactions flowing from our bank for the last two weeks and still have no eta."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7079595)

HB

Hilary B.

Association Director

> "PayHOA allows us to quickly and easily process our billing, complete mass mailings, and print out member statements."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717748)

VC

Vincent C.

President

> "Its hard to manage accounting... balance does not true up the way cash accounting would expect..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7086249)

ST

Steve T.

Treasurer

> "Our HOA adapted easily to the format and we use it for everything - financials, assessments, payables, document repository, communications, etc."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717643)

MC

Mark C.

President

> "We have not figured out the Homewise application yet nor have we done the website and transferred our domain name. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7073842)

AH

Andrea H.

HOA Board President

> "I do like having a system that the entire HOA can have access to, make online payments, receive notifications and bills, and also where we can post important..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6724455)

JB

Jordan B.

Cost Analyst

> "PayHOA does offer the training course, and I believe there isn't an additional charge for it, but like I said, I wasn't able to attend for my own reasons."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7080181)

KM

Katie M.

Community Manager

> "Homeowners are able to see their accounts in real time and make payments. When we have a question, the search tab is super helpful. If we cannot find the..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6718212)

WR

Wayne R.

Treasurer

> "Not having 30-60-90 notices sent out to owners with late charges attached."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7059324)

JB

Jordan B.

Cost Analyst

> "The support team is dedicated and friendly when working with the board to resolve issues, and even found an issue I wasn't aware of while we were going through..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7080181)

AA

Annemarie A.

Secretary

> "Some of the billing/invoice procedures cause us some issues."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7081725)

AC

Alex C.

Manager

> "On top of that, the help articles have been a tremendous resource for residents, making it easy for them to find answers quickly without needing direct..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

AC

Alex C.

Manager

> "While PayHOA offers strong overall value, there are still some system bugs that can create frustration."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

AC

Alex C.

Manager

> "The ongoing upgrades show that the company is actively developing and listening to feedback, which gives confidence that current issues will be resolved."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

EG

Ebrahim G.

Treasurer

> "As treasurer, this has been a real limitation—it means I have to manually enter or upload transactions instead of having them synced automatically."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543)

MJ

McKenzie J.

Executive Director of Portfolio Management

> "The oh-so-simple design literally allows anyone with even basic computer skills to quickly utilize the system fully with minimal training."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6784927)

GB

Gene B.

President

> "For 10 years I heard the management company say we couldn't go with electronic communications or we couldn't send payment reminders before late fees were..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7004006)

VL

Vencent L.

CEO

> "We believe that PayHOA has been well received by the office as end users, assisting with providing a streamline path to completing daily activities, and its..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6721854)

PQ

Paula Q.

Secretary

> "Not being able to modify the invoices to include information and having to send it a letter with the invoices to include that info. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717626)

VL

Vencent L.

CEO

> "The platform has positively impacted HOA operations by improving financial tracking, accessibility, and user engagement. While some community members have yet..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6721854)

MP

Michael P.

President

> "Some homeowners, due to their age and inexperience, have difficulty entering info."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7022593)

SE

Samantha E.

Secretary

> "The new features such as the petition and ballot/voting section are going to come in handy!"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7031859)

GI

Gary I.

Treasurer

> "The only con has been an occassional incompatibilty issue with Firefox when generating consecutive emails. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6834412)

AC

Alex C.

Manager

> "The system is user-friendly, well-supported by helpful documentation, and backed by a responsive support team."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

EG

Ebrahim G.

Treasurer

> "It’s a bit surprising that a tool designed for HOAs wouldn’t support more regional banks, especially for business accounts."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543)

VR

Verified Reviewer

HOA Board

> "My overall experience with PayHOA is very good and I really encourage small community who wants to manage HOA themself to leverage it, it is pretty cheap..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7073855)

GG

Gary G.

President of HOA

> "Also, for some reason, expense transactions stopped being listed in transactions although income transactions still were listed. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7016129)

JM

Jaci M.

Board of Directors, Secretary

> "As a Board member it has been an excellent tool for communicating with members (e.g. easily send an email or text, send invoices, receive owner requests, etc)"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6749656)

WP

William P.

Retired

> "The layout, means of accessing information, and nomenclatures are not particularly intuitive, which makes the site difficult to learn and navigate."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6747167)

KC

Kendra C.

Treasurer

> "The lockbox feature is great, processing expense payments through Payables is easy, and it has decreased the necessary time for our HOA volunteers."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717855)

TS

Tiffany S.

President

> "The structure of the Budgeting tab can be a bit confusing when trying to add new line items to consider in the budget."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6719263)

DM

Daniel M.

HOA President

> "Great communication platform and covers all key operational processes for us. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7076443)

JA

Jeanine A.

HOA board president

> "Their service staff is willing to answer questions or direct us to how-to videos if necessary. When our management company let us go due to financial issues,..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6747546)

VR

Verified Reviewer

HOA BOD President

> "As the President of my neighborhood HOA, the Return on Investment is excellent and we now have tools to run a professional neighborhood HOA."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7070456)

TO

Terry O.

Director

> "Not able to chose a autopay date of your choice it only uses the set payment due date from the invoicing process."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717684)

AA

Anthony A.

Treasurer

> "The ability to directly access our homeowners has saved a lot of headaches for us and the people of our neighborhood. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7010921)

AC

Alex C.

Manager

> "There have been issues with exporting financial statements."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

EB

Eric B.

HOA president

> "The HOA's treasurer asked to try a new platform for better invoicing, and after free trials on several platforms, we settled on PayHOA as the one that checked..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6718207)

BB

Brooke B.

Architect

> "Bank information system is difficult to add if you don’t have online access to your account."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6851200)

MP

Mark P.

Treasurer

> "PayHOA provides an economical solution for our 40-home HOA, giving us control without the high cost of a management company."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717789)

JS

Julie S.

Administer

> "Hard to link compliance to homeowners profiles, hard for homeowners to change payment maximum for homeowners."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6758802)

CR

Catherine R.

Member

> "It's Good for receiving email blasts from the community management board"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7108051)

CR

Catherine R.

Member

> "Probably my biggest problem is unsolicited emails"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7108051)

RH

Ryan H.

Treasurer

> "By switching to PayHOA we were able to eliminate spending to HOA management companies and bring everything in house for quick and easy management for all..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6718333)

EM

Emily M.

Homeowner Support and Accounting

> "The financial packets and categorizing seem to be a little off, specifically the account credits not counting towards actuals."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6367248)

LH

Lisa H.

HOA treasurer

> "At the time of this writing, using this bank (specializing in collecting dues) also gives you a discount on your Pay Hoa subscription. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6747505)

KW

Kenneth W.

President

> "So far, although it is not PayHOA's fault, we have only gotten 50% of the neighborhood to sign up, which makes communication more difficult."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6887788)

RH

RaeAnne H.

Community Association Manager HOA Management

> "Now, I'm in a rush to find another company that doesn't charge exorbitant onboarding fees so I can get on a more reliable platform."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7027296)

MP

Mark P.

Treasurer

> "Being an online service, there is no opportunity for face to face interaction however I have to say that we did not experience that even with the local company..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717789)

Bill V.

Treasurer

> "It's a complete solution that allows us to easily manage all of the administration of our HOA."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6865332)

GA

Guy A.

President

> "For example, checks have been canceled without notice, leading to frustration with vendors or for some support issues (vendor page not working)"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717791)

LG

Linda G.

Treasurer

> "Our POA is purely a volunteer board and we all have our own careers, this has saved us countless hours of intensive work on reports, mailings, billing, etc. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6753575)

ES

Ethan S.

Owner

> "We had to drive to our property managers office to make monthly payments before, what a nightmare."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6866788)

GG

Greg G.

Retired

> "Overall I love the features of the software and the fact I can access it from anywhere and from any device."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7079595)

IR

Iulia R.

Vice President

> "Sometimes the online bookings are sold out and need to wait the next day or days to book an appointment with support staff."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6500269)

AS

AC S.

president

> "PayHOA is good portal for small HOA's because it simplifies/reduces the burden to manage dues, fees, and communications"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6729201)

JD

Joanne D.

Treasurer

> "The reaccuring invoices do not send correctly and are worded weird when sent to homeowners."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6747061)

SS

Stacy S.

Resident

> "The AI aspect for support has been a great asset as well for us on weekends."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7107857)

Jamie B.

HOA Board

> "I keep looking for thigs to complain about but they have fixed all the normal gen1 or gen2 things"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6852774)

VR

Verified Reviewer

HOA BOD President

> "The PayHOA team are very responsive and dedicated to resolving any programming issues or mis-connections. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7070456)

CB

Carrie B.

HOA President

> "We have a few issues with duplicates that we log vs. import from our bank."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6727866)

JM

James M.

Controller

> "There are many features we like too - texting, email, surveys, tags, violations, and pictures. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717829)

HB

Hilary B.

Association Director

> "Parts of the platform are changed and updated without notifying customers, which negatively affects the user experience."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717748)

[View Reviews](https://www.capterra.com/p/146693/PayHOA/reviews/)

## User interface

4.34 (451)

4.66 (574)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

TenantCloud

Top features

39/50

-   Accounting
-   Activity Tracking
-   AI Copilot
-   API
-   Billing & Invoicing
-   Channel Management
-   Commercial Properties
-   Communication Management
-   Contact Management
-   Credit Check
-   Dashboard
-   Document Management
-   Dynamic Pricing
-   Electronic Signature
-   Expense Tracking
-   Financial Management
-   For Hospitality Industry
-   For Residential
-   Generative AI
-   Guest Tracking
-   Housekeeping Management
-   Lease Management
-   Listing Management
-   Maintenance Management
-   Marketing Management
-   Mobile App
-   Multi-Location
-   Occupancy Management
-   Online Payments
-   Overdue Payments
-   Owner Portal
-   Property Database
-   Reminders
-   Rent Collection
-   Rent Tracking
-   Reporting & Statistics
-   Reservations Management
-   Role-Based Permissions
-   Search/Filter
-   Service Request Management
-   Task Management
-   Tax Management
-   Tenant Portal
-   Tenant Screening
-   Tenant Tracking
-   Third-Party Integrations
-   Transaction History
-   Utility Billing
-   Vendor Management
-   Violation Tracking

[See all features](https://www.capterra.com/p/133029/TenantCloud/#features)

PayHOA

26/50

-   Accounting
-   Activity Tracking
-   AI Copilot
-   API
-   Billing & Invoicing
-   Channel Management
-   Commercial Properties
-   Communication Management
-   Contact Management
-   Credit Check
-   Dashboard
-   Document Management
-   Dynamic Pricing
-   Electronic Signature
-   Expense Tracking
-   Financial Management
-   For Hospitality Industry
-   For Residential
-   Generative AI
-   Guest Tracking
-   Housekeeping Management
-   Lease Management
-   Listing Management
-   Maintenance Management
-   Marketing Management
-   Mobile App
-   Multi-Location
-   Occupancy Management
-   Online Payments
-   Overdue Payments
-   Owner Portal
-   Property Database
-   Reminders
-   Rent Collection
-   Rent Tracking
-   Reporting & Statistics
-   Reservations Management
-   Role-Based Permissions
-   Search/Filter
-   Service Request Management
-   Task Management
-   Tax Management
-   Tenant Portal
-   Tenant Screening
-   Tenant Tracking
-   Third-Party Integrations
-   Transaction History
-   Utility Billing
-   Vendor Management
-   Violation Tracking

[See all features](https://www.capterra.com/p/146693/PayHOA/#features)

### Recognition

No recognitions have been awarded to TenantCloud

No recognitions have been awarded to PayHOA

### Deployment & support

TenantCloud

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

PayHOA

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

TenantCloud

-   By TenantCloud
-   Located in United States
-   Founded in 2014

PayHOA

-   By Pay HOA
-   Located in United States
-   Founded in 2008

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$54/month

Price

$49/month

4.6

Features

4.5

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/146693-237509/PayHOA-vs-Easy-HOA)

[TenantCloud](https://www.capterra.com/p/133029/TenantCloud/)[4.34 (451)](https://www.capterra.com/p/133029/TenantCloud/reviews/)

vs

[Innago](https://www.capterra.com/p/166893/Innago/)[4.87 (502)](https://www.capterra.com/p/166893/Innago/reviews/)

$15/month

Price

$0

4.1

Features

4.8

4.1

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/133029-166893/TenantCloud-vs-Innago)

[PayHOA](https://www.capterra.com/p/146693/PayHOA/)[4.66 (574)](https://www.capterra.com/p/146693/PayHOA/reviews/)

vs

[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.48 (2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

$54/month

Price

$62/month

4.6

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/47428-146693/Buildium-Property-Management-Software-vs-PayHOA)