# Compare ServiceTrade vs BuildOps 2026 | Capterra > Unsure of what to choose? Check Capterra to compare BuildOps and ServiceTrade based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/132690-194155/ServiceTrade-Commercial-vs-BuildOps --- # BuildOps vs ServiceTrade Features and Cost Comparison Last updated April 24th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: BuildOpsServiceTrade2/4 selected [BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.4 (175)](https://www.capterra.com/p/194155/BuildOps/reviews/) [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.6 (340)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) [## BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.4 (175)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.2 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment Based on [175 reviews](#user-reviews) Positive 160 Neutral 8 Negative 7 [## ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.6 (340)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment JL Based on [340 reviews](#user-reviews) Positive 326 Neutral 11 Negative 3 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 6,058 reviews from field service management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 80%Fit Not enough reviews Feature ratings Mobile Access 4.3 Scheduling 4.5 Billing & Invoicing 4.3 Quotes/Estimates 4.4 CRM 4.0 80%Fit Not enough reviews Feature ratings Mobile Access 4.3 Scheduling 4.6 Billing & Invoicing 4.2 Quotes/Estimates 4.6 CRM 4.0 User satisfaction User satisfaction 4.4 User reviews[175](https://www.capterra.com/p/194155/BuildOps/reviews/) Ease of use 4.5 Functionality 4.2 Value for money 4.3 Customer support 4.5 User satisfaction 4.6 User reviews[340](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.5 Customer support 4.7 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Designed for commercial contractors—including HVAC, mechanical, electrical, plumbing, refrigeration, fire and safety—BuildOps helps streamline business operations and team management. Best for It is designed for commercial mechanical and fire contractors, HVAC contractors, fire protection services, mechanical service providers, refrigeration contractors, and electrical service providers. ## User reviews Pros & cons JH Jennifer H. Service Billing Administrator > "It has significantly improved our ability to manage service operations, track jobs, and streamline invoicing in one centralized system...." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130631) AB Ashley B. Department Head > "It often takes extra time to build reports that provide the specific data we need, and the process isn’t as intuitive as it could be." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131317) AB Ashley B. Department Head > "Having everything in one place gives our team better visibility, improves communication between office and field staff, and helps us stay..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131317) JH Jennifer H. Service Billing Administrator > "These can disrupt workflows, especially in accounting and invoicing where timing and consistency are critical." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130631) JH Jennifer H. Service Billing Administrator > "We’ve been using BuildOps as our primary platform for service management, invoicing, and operational tracking, and overall it has been a..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130631) AB Ashley B. Department Head > "This can make it harder to quickly pull insights or track performance without additional effort." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131317) SS Sasha S. Co-Founder, Chief Executive Officer and President > "It groups most of the business in one software that’s an improvement over the jumbled mess we had on hand and it also prevents customers and..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7119361) RF Ralph F. Accounts Manager > "I don't like that I'm unable to make changes to the Asset Checklist after they have been attached to an Agreement. If we clone them and the..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6549951) AB Ashley B. Department Head > "It provides a fast, customer-friendly way to process payments, which has improved our overall customer experience and helped us get paid..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131317) HE Holly E. Service Coordinator > "We have been live for about a year and we are still struggling with making it more efficient on the accounting side of our business." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130600) JH Jennifer H. Service Billing Administrator > "The system is robust, and getting everything configured correctly—especially syncing workflows between operations and accounting—takes time." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130631) TS Thomas S. President > "The program CANNOT sync successfully with QuickBooks Desktop as promised." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6823737) JH Jennifer H. Service Billing Administrator > "Invoicing is streamlined from job completion through billing, and it integrates well with accounting systems like QuickBooks Online." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130631) DD Dani D. Dispatcher > "Seems like the people on the line don't know the product and have to call back constantly." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130894) HE Holly E. Service Coordinator > "It allows me to dispatch and assign calls from anywhere, which as a dispatcher is amazing." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130600) DG Dan G. Data Admin > "Accounting integration does not work well with Sage300 so update is a must." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6274165) MW Melissa W. Office Manager > "I would like if they could make the software more customizable for the customer, simplify for customers that don't need all the details..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130669) TS Thomas S. President > "Support is quick to send out an email that they are looking into the issue but slow to solve the issue." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6823737) KP Kevin P. sales and technology > "The interface is straightforward enough for the team to pick up without too much hassle, and having everything in one place has made things..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130643) DT Darrin T. Operations Manager > "It does get frustrating when I am on the phone with a customer or tech and have to wait for pages to load." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6445365) JH Jennifer H. Service Billing Administrator > "It provides strong visibility into job progress, which helps both operations and accounting stay aligned." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130631) KZ Kaitlin Z. Office Coordinator > "Most other issues are fairly minor, like sorting a list of Assets (i.e. RTUs on a property) will not sort them numerically or there being..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4938620) MI Matthew I. General Manager > "Build Ops has revolutionized our project management workflows, offering a centralized platform that seamlessly coordinates tasks, resources,..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6274349) MW Melissa W. Office Manager > "Cost-very expensive" [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130669) KP Kevin P. sales and technology > "It does exactly what it's supposed to do — keeping our jobs organised, our teams connected, and our scheduling on track." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130643) AP Amanda P. Senior Project Manager > "Syncing errors can be troublesome." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6274778) GW Grant W. President and CEO > "BuildOps is extremely configurable - features can be turned on and off at the company level or the user level to obtain the optimal system..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6378239) TC Tom C. Owner > "Maybe there are companies that are fine with very expensive non customizable software. But when your quote template look like it came from a..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4791895) MI Matthew I. General Manager > "In conclusion, the successful implementation of Build Ops Project Management and Service Software has been a transformative journey for our..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6274349) CI Christian I. Operations Analyst > "Some of the workflows are more cumbersome." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6777346) WP Whitney P. Executive Assistant > "Smooth transition to it, with a lot of tools in the system that helps us with our everyday jobs. " [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130603) DM Dorothy M. CFO > "The pricebook currently does not have a search feature and reporting feature which would be beneficial when updating pricing." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6054488) DT Darrin T. Operations Manager > "I always get a real person on the phone when I call. When I email, I get a response back usually within a couple of hours. If there is an..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6445365) AM Aaron M. Project Manager > "The customer service and technical support are nonexistent." [See full review](https://www.capterra.com/p/194155/BuildOps/#SoftwareAdvice___6678901) AM Aisha M. Operations Manager > "The dispatch board revolutionized our scheduling system eliminating miscommunication and streamlined the quote to job process." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6506376) MB Michele B. Office Manager > "I struggle with billable materials/items being connected to an sales/expense account instead of the WO department driving it to the right..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6196020) HE Holly E. Service Coordinator > "The accessibility it is from both desktop and mobile side. " [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130600) EM Emily M. Accounting specialist > "It seems to struggle daily with glitches." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6292099) WP Whitney P. Executive Assistant > "Learning to use it was a quicker adjustment than expected and the esthetics of BuildOps is pleasing." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130603) FA Frederick A. Company Onwner > "It seems that the software needs a few more years of development to be branded as a premium software, there are many bugs and the software's..." [See full review](https://www.capterra.com/p/194155/BuildOps/#SoftwareAdvice___6065679) ZB Zachariah B. Data Entry > "Everything is streamlined to enter data most efficiently, such as being able to enter line items quickly without going through multiple..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6507939) TP Tori P. Dispatch Manager > "Of course, it is frustrating when the server is down or when a common command suddenly goes buggy, but that would happen with any software..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6227599) AB Ashley B. Department Head > "Another major advantage is how easy it is to track quotes and work orders." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131317) ZB Zachariah B. Data Entry > "Just the loading will take longer than expected sometimes." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6507939) AB Ashley B. Department Head > "With continued enhancements, it has the potential to be an even more powerful all-in-one solution." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131317) Ashton G. Client services > "Getting to pipeline is a little difficult, but I might just not see it." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6367444) Keith O. Owner > "Great value for the money easy install, format is user friendly, invoicing is pretty simple, decent features." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7079019) KZ Kaitlin Z. Office Coordinator > "Some areas of functionality where users with full permissions cannot edit basic things can be frustrating." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4938620) LD Les D. Book Keeping > "Sync's well with QB's desktop." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7115488) AM Aaron M. Project Manager > "Save yourself the frustration—don’t waste your time or money." [See full review](https://www.capterra.com/p/194155/BuildOps/#SoftwareAdvice___6678901) DC Dallas C. Dispatcher > "Overall, it has allowed us to better manage our technicians and workflows, resulting in enhanced productivity." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6526833) EC Emily C. Operations Manager > "I could never go back to the pen and paper of doing things." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6443586) JM John M. Forman > "Ease of storage and utilizing files on app." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131860) VR Verified Reviewer Business Process > "Reporting does not show all the data we expect such as the total cost of the contract." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6050190) DC Dallas C. Dispatcher > "BuildOps has been an asset to our business, helping streamline field service operations and improve overall efficiency." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6526833) LM Loura M. Administrator > "The software can be buggy, and the constant changes mean that when you take the time to learn something, it is likely to be changed." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6049365) JB Joshua B. Life Safety Division Manager > "Just a few of the features we love are the submittal packaging and dashboard in the project management side, the ease of invoicing service..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4940436) JH Jana H. Credit and Collections Specialist > "I feel that understanding what we do on the end user (accounting / billing )side was not explored fully prior to go live." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___5061108) BB Brittany B. Feild Services Manager > "Buildops is very functional if used correctly, I really like that I can just type in what I'm searching for and I can find it." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6324697) TC Tom C. Owner > "Reporting is fancy pie charts and bar graphs with useless information." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4791895) MM Marci M. General Manager > "Technician communication with dispatch is easy with job flags and our integration with QBO has been seamless." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6467919) RW Robin W. dispatcher > "I don't like that I can't tag different items in my work orders." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___5061273) KL Kati L. Construction Admin > "They have a dedicated customer service team that offers continuous support and extensive training resources." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6374363) MP Matthew P. Service Manager > "The forms are very limited in functionality with no integrated logic." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4995649) DM Dorothy M. CFO > "They have exceeded our expectation with streamline design, integration with our previous software and Quickbooks and most of all the..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6054488) JB James B. Service Coordinator > "The updates sometimes are not the best and can slow up the software" [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6092749) MH Madi H. Admin > "BuildOps helps coordinate our maintenance schedule, provide quick quotes, and keep jobs organized from start to finish. " [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4799446) CB Cameron B. Payroll Accounts Receivable Specialist > "We struggled getting our voices heard and struggled getting the customization done." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6208185) RF Ralph F. Accounts Manager > "I also really like how I can attach equipment manuals to the Service Agreements." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6549951) AM Aaron M. Project Manager > "Now, they are completely unresponsive." [See full review](https://www.capterra.com/p/194155/BuildOps/#SoftwareAdvice___6678901) JH Jennifer H. Service Billing Administrator > "This is one of the stronger areas." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130631) LH Liz H. CFO/Integrator > "It was residential based and workflows seemed more difficult than current work flows. " [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4839774) KH Kevin H. Financial Anlayst > "The dispatch board is intuitive, clear, and easy to update. With the large amount of customization available, my favorite feature is..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___5019112) JL Joseph L. Project Manager/Estimator > "The service agreement module is a little cumbersome and takes some getting used to." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___5011617) AM Aisha M. Operations Manager > "BuildOps Academy is an amazing ongoing knowledge center and the quick 24/7 customer service is comforting." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6506376) DE Dana E. Account Manager > "some of the customizable aspects are still lacking" [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6187753) Samantha J. Vice President of Operations > "They are constantly making updates and improvements to their product based on the requests of their users which is what you want to see in a..." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6221506) LP Logan P. Office Manager > "The time tracking feature is one that we have not used at all." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4921439) SP Sage P. Project Engineer > "It allows our jobs to have one place to live start to finish, which is really helpful to not loose track of information." [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4919289) MH Matt H. SME > "Initial startup issues and lack of hierarchy system" [See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___5061061) [View Reviews](https://www.capterra.com/p/194155/BuildOps/reviews/) JL Jessica L. Dispatcher > "I use ServiceTrade every day to dispatch our technicians, I like that they are able to have all information for..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6350240) JT Janea T. Data Analyst > "My biggest gripe is that there should be an option to set up notifications for things like New Deficiencies Added..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6301231) HM Hope M. Operations Manager > "It has cut down on the time it takes for scheduling, helps us assure that our repeat services are on track, and..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6609711) KG Kenneth G. Safety Manager > "There is nothing worse than being stranded at a customer for an extra half hour on a Friday because someone decided..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6850752) CH Carlo H. Dispatcher > "Scheduling, dispatching, creation of job/services, collection of client information for a robust and useful..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6450019) AK Adam K. Regional manager > "Do not like that you have to write a service and job description think they are the same." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6814049) GP Geoff P. General Manager > "I like how jobs are created, how a technician can create deficiencies (with pictures), the quoting process,..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6421429) DG Dave G. National Service Manager > "We have also has some issues with Time Card and glitches with the software over time." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6321543) JH Jerry H. General Manager - Owner > "With ST we are able to fully run our business with the easy of customer locations, ticket prep, quoting and..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6763770) AB Andrew B. VP of Life Safety > "We get multiple deficiencies in ST because the form asks the same question multiple times" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6758844) CH Carlo H. Dispatcher > "My experience with Service Trade has been mostly positive and the only real snags have been the lack of even broader..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6450019) DS Donovan S. Supervisor > "Trying to get a person on the phone to talk about issues was a nightmare." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6808143) CA Chelsea A. administrative assistant > "Super helpful, and that the map showing what jobs are already on the schedule and each person has their own color..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6292119) DB Dean B. Service Manager > "Labor and Material entry screen on work orders is a little jumpy." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6517469) MT Marek T. CEO > "The software provided a comprehensive solution for managing service operations, from scheduling and dispatching to..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4822637) CH Cj H. Service manager > "Sometimes the tech photos will not load properly" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6304658) MT Marek T. CEO > "Additionally, the integration with mobile devices allowed technicians to access and update information in real-time,..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4822637) SD Steve D. Service Manager > "They seemed to have problems before using the app before some of the updates." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6879379) BB Brad B. President > "Servicetrade makes all team members communicate better with our customers to best serve them." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6314089) DE Doug E. VP > "It's not compatible to with ProContractor, our accounting system." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6551637) CH Carlo H. Dispatcher > "The best part of Service Trade is the cohesive integration of between roles." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6450019) VR Verified Reviewer Lead Coordinator > "Not syncing with the appropriate codes, is a hassle." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6371013) HC HEATHER C. Office manager > "We especially love how we can set up reoccurring services and reoccurring jobs." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6603844) DG Dusty G. HVAC Service > "I dislike the web and or the app availability to ServiceTrade." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6778574) JH Jerry H. General Manager - Owner > "I continually push this product to other fire service providers that I know as well as other field service providers." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6763770) JG Josh G. RSI Reports Developer > "I've gone through the certification process a few months ago and those seemed a bit dated as well." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6186442) JM John M. OwnerOperator > "Service trade staff are always there to help with any issues. " [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___7019161) JD Jacob D. Owner > "It's too restrictive for any work other than service work, and it's too expensive to only be one of multiple..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4627497) CA Chelsea A. administrative assistant > "Also, what I like is that you can look up an account just by the address." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6292119) LF Lance F. General Manager > "We are lacking on the service contract, installation management and service inspection forms." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4641441) HM Hope M. Operations Manager > "Service trade has made my work life so much easier." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6609711) PD Paul D. President > "Each update results in more bugs, and have a cumulative negative result on the performance of the software." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3814419) DB Dean B. Service Manager > "Both our office and field staff learned the program very quickly." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6517469) BS Beau S. Service Technician > "There are a lot of feature we could use that Service trade offers but they are too expensive of upgrades." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4641445) JM John M. OwnerOperator > "Customer service is top notch. " [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___7019161) ER Eric R. Me > "I like the service link but I don’t like that I have to leave service trade to send a message to a client" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4651016) AL Amy L. Office Manager > "Service trade is very easy to navigate. " [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6820323) NR Ned R. Operations Manager > "Tracking time for payroll is almost impossible." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4657735) WL William L. Service tech foreman > "What I do like most about Service trade, is just it's so user friendly." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6729825) GB Gene B. Owner > "Integrations with accounting software is inadequate" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3523998) PA Peggy A. Service Coordinator > "Support is always a click away and they are very quick to respond." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6358827) BS Billy S. Director of Service > "The sales side of the software can be time consuming to teach." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4641448) GP Gregg P. Service Operations Manager > "I like the quoting features the most, it allows for quick turna round from tech to the customer for fast approval of..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4657718) BS Beau S. Service Technician > "With how expensive this app is that is something that should be included not an up charge." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4641445) GC Gabriela C. Scheduler > "It's GREAT for scheduling jobs daily, weekly & monthly." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6247530) HC Huntere C. Operations Specialist > "The "mobile app" is great for getting PO's easily but it gets stuck all the time and glitches all the time." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3288690) HM Hope M. Operations Manager > "Love, Love, service trade!" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6609711) HC Huntere C. Operations Specialist > "It stops working all the time and the process of reversing or editing a PO is too complicated." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3288690) CA Chelsea A. administrative assistant > "Love service trade!" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6292119) AV Anthony V. Vice President > "Not worth the money for a small business" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4627573) JE Jason E. Operations Manager > "Ease of use and customer support. " [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6655304) JB Jay B. National Training Manager > "Really illustrates the time costs and highlights where resources are lost" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3284557) VR Verified Reviewer Operator > "Mobile interface is acceptable" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#GetApp___6166128) PA Pearlene A. Operations Manager > "I am very busy and when I need help I do not have time to read an article. " [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3284933) NR Ned R. Operations Manager > "The email tracking of quotes to customers is nice." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4657735) SM Steve M. Estimator > "Not being able to update or change anything." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3284588) PA Patrick A. Service Manager > "Overall its revamped the way we do business and has vastly improved the accuracy in which we do things." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4641511) VR Verified Reviewer Service Manager > "There have been issues with syncing from the mobile devices." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___2485868) SM Seth M. VP Operations > "From rollout to ongoing field operation, ServiceTrade has been a breath of fresh air for our service department." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4641455) JL Jimmy L. Business Dev. Manager > "Loss of information if not saved immediately" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___2473461) [View Reviews](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) ## User interface 4.43 (175) 4.62 (340) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Accounting Integration 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important BuildOps 24/45 - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - AI Summarization - Alerts/Notifications - API - Billing & Invoicing - Calendar Management - Chatbot - Contact Database - Contract/License Management - CRM - Customizable Fields - Customizable Forms - Dispatch Management - Documentation Management - Drag & Drop - Electronic Signature - File Storage - Forms Management - Generative AI - GPS - Inventory Management - Maintenance Scheduling - Mobile Access - Monitoring - Online Time Clock - Payment Collection in the Field - Personalization and Recommendation - Process/Workflow Automation - Quotes/Estimates - Real-Time Data - Reporting & Statistics - Resource Allocation - Routing - Scheduling - Self Service Portal - Service History - Service Level Agreement (SLA) Management - Status Tracking - Third-Party Integrations - Workflow Management - Workforce Management - Work Order Management [See all features](https://www.capterra.com/p/194155/BuildOps/#features) ServiceTrade Top features 32/45 - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - AI Summarization - Alerts/Notifications - API - Billing & Invoicing - Calendar Management - Chatbot - Contact Database - Contract/License Management - CRM - Customizable Fields - Customizable Forms - Dispatch Management - Documentation Management - Drag & Drop - Electronic Signature - File Storage - Forms Management - Generative AI - GPS - Inventory Management - Maintenance Scheduling - Mobile Access - Monitoring - Online Time Clock - Payment Collection in the Field - Personalization and Recommendation - Process/Workflow Automation - Quotes/Estimates - Real-Time Data - Reporting & Statistics - Resource Allocation - Routing - Scheduling - Self Service Portal - Service History - Service Level Agreement (SLA) Management - Status Tracking - Third-Party Integrations - Workflow Management - Workforce Management - Work Order Management [See all features](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#features) ### Recognition No recognitions have been awarded to BuildOps No recognitions have been awarded to ServiceTrade ### Deployment & support BuildOps Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ServiceTrade Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details BuildOps - By BuildOps - Located in United States - Founded in 2018 ServiceTrade - By ServiceTrade - Located in United States - Founded in 2013 ## Popular Comparisons [BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (175)](https://www.capterra.com/p/194155/BuildOps/reviews/) vs [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.58 (426)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.4 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/153475-194155/FieldPulse-vs-BuildOps) [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.62 (340)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) vs [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.58 (426)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.4 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/132690-153475/ServiceTrade-Commercial-vs-FieldPulse) [BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (175)](https://www.capterra.com/p/194155/BuildOps/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,438)](https://www.capterra.com/p/127994/Jobber/reviews/) Contact vendor for pricing Price $39/month 4.2 Features 4.3 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-194155/Jobber-vs-BuildOps) [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.62 (340)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,438)](https://www.capterra.com/p/127994/Jobber/reviews/) Contact vendor for pricing Price $39/month 4.4 Features 4.3 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-132690/Jobber-vs-ServiceTrade-Commercial) [BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (175)](https://www.capterra.com/p/194155/BuildOps/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,127)](https://www.capterra.com/p/153140/Connecteam/reviews/) Contact vendor for pricing Price $29/month 4.2 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-194155/Connecteam-vs-BuildOps) [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.62 (340)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,127)](https://www.capterra.com/p/153140/Connecteam/reviews/) Contact vendor for pricing Price $29/month 4.4 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/132690-153140/ServiceTrade-Commercial-vs-Connecteam) [BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (175)](https://www.capterra.com/p/194155/BuildOps/reviews/) vs [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.27 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Contact vendor for pricing Price $245/month 4.2 Features 4.1 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/135788-194155/Service-Fusion-vs-BuildOps) [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.62 (340)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) vs [Fieldd](https://www.capterra.com/p/203654/Fieldd/)[4.96 (142)](https://www.capterra.com/p/203654/Fieldd/reviews/) Contact vendor for pricing Price $199/month 4.4 Features 4.9 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/132690-203654/ServiceTrade-Commercial-vs-Fieldd) [BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (175)](https://www.capterra.com/p/194155/BuildOps/reviews/) vs [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.35 (325)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.2 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/150053-194155/ServiceTitan-vs-BuildOps) [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.62 (340)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) vs [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.27 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Contact vendor for pricing Price $245/month 4.4 Features 4.1 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/132690-135788/ServiceTrade-Commercial-vs-Service-Fusion) [BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (175)](https://www.capterra.com/p/194155/BuildOps/reviews/) vs [Fracttal One](https://www.capterra.com/p/159911/Fracttal/)[4.64 (1,773)](https://www.capterra.com/p/159911/Fracttal/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.5 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/159911-194155/Fracttal-vs-BuildOps) [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.62 (340)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) vs [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.35 (325)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.2 4.6 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/132690-150053/ServiceTrade-Commercial-vs-ServiceTitan)