# Compare ServiceTrade vs FieldPulse 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ServiceTrade and FieldPulse based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/132690-153475/ServiceTrade-Commercial-vs-FieldPulse --- # ServiceTrade vs FieldPulse Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ServiceTradeFieldPulse2/4 selected [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.6 (340)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.6 (426)](https://www.capterra.com/p/153475/FieldPulse/reviews/) [## ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.6 (340)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment JL Based on [340 reviews](#user-reviews) Positive 326 Neutral 11 Negative 3 [## FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.6 (426)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.5 Customer Service 4.7 Reviews Sentiment Based on [426 reviews](#user-reviews) Positive 395 Neutral 18 Negative 13 ## Send this comparison chart to my inbox What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 6,058 reviews from field service management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 80%Fit Not enough reviews Feature ratings Mobile Access 4.3 Scheduling 4.6 Billing & Invoicing 4.2 Quotes/Estimates 4.6 CRM 4.0 85%Fit Not enough reviews Feature ratings Mobile Access 4.5 Scheduling 4.6 Billing & Invoicing 4.5 Quotes/Estimates 4.5 CRM 4.0 User satisfaction User satisfaction 4.6 User reviews[340](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.5 Customer support 4.7 User satisfaction 4.6 User reviews[426](https://www.capterra.com/p/153475/FieldPulse/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.5 Customer support 4.7 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for It is designed for commercial mechanical and fire contractors, HVAC contractors, fire protection services, mechanical service providers, refrigeration contractors, and electrical service providers. Best for FieldPulse is an all-in-one business management solution for field service teams. It brings scheduling, invoicing, CRM, and job tracking together in one easy-to-use platform. ## User reviews Pros & cons JL Jessica L. Dispatcher > "I use ServiceTrade every day to dispatch our technicians, I like that they are able to have all information for..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6350240) JT Janea T. Data Analyst > "My biggest gripe is that there should be an option to set up notifications for things like New Deficiencies Added..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6301231) HM Hope M. Operations Manager > "It has cut down on the time it takes for scheduling, helps us assure that our repeat services are on track, and..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6609711) KG Kenneth G. Safety Manager > "There is nothing worse than being stranded at a customer for an extra half hour on a Friday because someone decided..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6850752) CH Carlo H. Dispatcher > "Scheduling, dispatching, creation of job/services, collection of client information for a robust and useful..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6450019) AK Adam K. Regional manager > "Do not like that you have to write a service and job description think they are the same." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6814049) GP Geoff P. General Manager > "I like how jobs are created, how a technician can create deficiencies (with pictures), the quoting process,..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6421429) DG Dave G. National Service Manager > "We have also has some issues with Time Card and glitches with the software over time." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6321543) JH Jerry H. General Manager - Owner > "With ST we are able to fully run our business with the easy of customer locations, ticket prep, quoting and..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6763770) AB Andrew B. VP of Life Safety > "We get multiple deficiencies in ST because the form asks the same question multiple times" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6758844) CH Carlo H. Dispatcher > "My experience with Service Trade has been mostly positive and the only real snags have been the lack of even broader..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6450019) DS Donovan S. Supervisor > "Trying to get a person on the phone to talk about issues was a nightmare." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6808143) CA Chelsea A. administrative assistant > "Super helpful, and that the map showing what jobs are already on the schedule and each person has their own color..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6292119) DB Dean B. Service Manager > "Labor and Material entry screen on work orders is a little jumpy." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6517469) MT Marek T. CEO > "The software provided a comprehensive solution for managing service operations, from scheduling and dispatching to..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4822637) CH Cj H. Service manager > "Sometimes the tech photos will not load properly" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6304658) MT Marek T. CEO > "Additionally, the integration with mobile devices allowed technicians to access and update information in real-time,..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4822637) SD Steve D. Service Manager > "They seemed to have problems before using the app before some of the updates." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6879379) BB Brad B. President > "Servicetrade makes all team members communicate better with our customers to best serve them." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6314089) DE Doug E. VP > "It's not compatible to with ProContractor, our accounting system." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6551637) CH Carlo H. Dispatcher > "The best part of Service Trade is the cohesive integration of between roles." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6450019) VR Verified Reviewer Lead Coordinator > "Not syncing with the appropriate codes, is a hassle." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6371013) HC HEATHER C. Office manager > "We especially love how we can set up reoccurring services and reoccurring jobs." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6603844) DG Dusty G. HVAC Service > "I dislike the web and or the app availability to ServiceTrade." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6778574) JH Jerry H. General Manager - Owner > "I continually push this product to other fire service providers that I know as well as other field service providers." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6763770) JG Josh G. RSI Reports Developer > "I've gone through the certification process a few months ago and those seemed a bit dated as well." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6186442) JM John M. OwnerOperator > "Service trade staff are always there to help with any issues. " [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___7019161) JD Jacob D. Owner > "It's too restrictive for any work other than service work, and it's too expensive to only be one of multiple..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4627497) CA Chelsea A. administrative assistant > "Also, what I like is that you can look up an account just by the address." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6292119) LF Lance F. General Manager > "We are lacking on the service contract, installation management and service inspection forms." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4641441) HM Hope M. Operations Manager > "Service trade has made my work life so much easier." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6609711) PD Paul D. President > "Each update results in more bugs, and have a cumulative negative result on the performance of the software." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3814419) DB Dean B. Service Manager > "Both our office and field staff learned the program very quickly." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6517469) BS Beau S. Service Technician > "There are a lot of feature we could use that Service trade offers but they are too expensive of upgrades." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4641445) JM John M. OwnerOperator > "Customer service is top notch. " [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___7019161) ER Eric R. Me > "I like the service link but I don’t like that I have to leave service trade to send a message to a client" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4651016) AL Amy L. Office Manager > "Service trade is very easy to navigate. " [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6820323) NR Ned R. Operations Manager > "Tracking time for payroll is almost impossible." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4657735) WL William L. Service tech foreman > "What I do like most about Service trade, is just it's so user friendly." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6729825) GB Gene B. Owner > "Integrations with accounting software is inadequate" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3523998) PA Peggy A. Service Coordinator > "Support is always a click away and they are very quick to respond." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6358827) BS Billy S. Director of Service > "The sales side of the software can be time consuming to teach." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4641448) GP Gregg P. Service Operations Manager > "I like the quoting features the most, it allows for quick turna round from tech to the customer for fast approval of..." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4657718) BS Beau S. Service Technician > "With how expensive this app is that is something that should be included not an up charge." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4641445) GC Gabriela C. Scheduler > "It's GREAT for scheduling jobs daily, weekly & monthly." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6247530) HC Huntere C. Operations Specialist > "The "mobile app" is great for getting PO's easily but it gets stuck all the time and glitches all the time." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3288690) HM Hope M. Operations Manager > "Love, Love, service trade!" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6609711) HC Huntere C. Operations Specialist > "It stops working all the time and the process of reversing or editing a PO is too complicated." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3288690) CA Chelsea A. administrative assistant > "Love service trade!" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6292119) AV Anthony V. Vice President > "Not worth the money for a small business" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4627573) JE Jason E. Operations Manager > "Ease of use and customer support. " [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___6655304) JB Jay B. National Training Manager > "Really illustrates the time costs and highlights where resources are lost" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3284557) VR Verified Reviewer Operator > "Mobile interface is acceptable" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#GetApp___6166128) PA Pearlene A. Operations Manager > "I am very busy and when I need help I do not have time to read an article. " [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3284933) NR Ned R. Operations Manager > "The email tracking of quotes to customers is nice." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4657735) SM Steve M. Estimator > "Not being able to update or change anything." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___3284588) PA Patrick A. Service Manager > "Overall its revamped the way we do business and has vastly improved the accuracy in which we do things." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4641511) VR Verified Reviewer Service Manager > "There have been issues with syncing from the mobile devices." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___2485868) SM Seth M. VP Operations > "From rollout to ongoing field operation, ServiceTrade has been a breath of fresh air for our service department." [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___4641455) JL Jimmy L. Business Dev. Manager > "Loss of information if not saved immediately" [See full review](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#Capterra___2473461) [View Reviews](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) MG Matthew G. Electrician > "The customer service is top notch, the app does everything we need, and we are able to organize everything from small service calls to large rojects all in the same..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7033510) SD Sherilynne D. Owner > "The system is clunky, with poor interconnection between components (services, estimates, invoices, purchase orders), requiring staff to have to click on multiple..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7127322) KS Kim S. Office and Accounting Manager > "I like that it is user friendly, has an awesome and responsive customer support team, and diverse features that make it a one stop shop for estimating, invoicing,..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7087983) SK Stanley K. Plumber > "We are currently hindered by the lack of Canadian financing options like Acorn and an unsustainable $1,500 transaction limit on CardConnect that fails to accommodate our..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7103320) CM Christi M. Bookkeeping > "What I like most about FieldPulse is the quick responses from customer support, and the ability to use templates for invoices." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7097455) SK Stanley K. Plumber > "Furthermore, the permission settings are far too restrictive, lacking the granularity to allow Team Managers to create forms, while the Operator AI has proven less..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7103320) AZ Andrew Z. Operations Manager > "FieldPulse has allowed us to better track and maintain our field services for less monthly costs than our old software." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7102937) JV Jessica V. Managing Partner > "We still haven't quite been able to successfully sync FieldPulse with Quickbooks Online, mostly because of over a decade of pre-existing Client Lists from 2 different..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7130471) DM Davis M. Owner > "Our account rep, \[sensitive content hidden\], didn’t just troubleshoot things, he dove deep into our customer journey and helped us to create a process map that would..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7043801) AA Astrid A. Dispatch > "Some downsides include not having a feature to help our plumbers write estimates or invoices, but we know this will come with time." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7097329) DS David S. Owner > "the best part about FieldPulse is the scheduling and work orders all being in one place and accessible from the app anywhere I am. " [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7081026) John P. Owner > "They say they're all customer satisfaction and 100 percent guarantee that their system will meet our needs when in fact once it did not meet our needs within the first..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7110903) AS April S. Showroom Sales Manager > "User permissions and access controls make it feel secure, and I’m comfortable storing customer information, invoices, and signatures in the system." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7093454) JS Joseph S. Owner > "Navigation around the system needs to be better. When I make an estimate, invoice, asset, or anything really, once it is saved I need to click back to the starting point..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6795752) BW Branden W. Residential Service Plumber > "From scheduling, estimating, invoicing & interacting with my residential plumbing service customers, I look like a pro when using Field Pulse on my tablet." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6788328) Ramsey R. Chief Growth Officer > "That's not a minor UI glitch - that's a trust-destroying problem when you're sending quotes to real customers." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7119417) JC Josh C. Electrican > "Having the phones ring through the app and the ability to seamlessly transfer the details of customer calls into creating new customers and setting up appointments have..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6846477) AW Alexis W. Office Manager > "The reporting is not user friendly, it takes about an hour to find the report you need and about another hour for the report to run." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7093302) BB Bradley B. Operations Manager > "I think Fieldpulse is a great service tool for our company using its scheduling features to assign jobs to our project managers and then have them be able to assign the..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6884186) DS David S. Owner > "For example, the option to have the customer pay online randomly quit working even though we were selecting that option. " [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7081026) JB Jeremy B. President > "Field Pulse has been a very good asset to our 30 year electrical business as we transition from primitive ways of processing all aspects of our daily work flows." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7099342) VR Verified Reviewer Inventory Management > "This can slow down job updates or prevent certain actions from saving on the first try." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7087400) Amy K. Permit Coordinator > "She has given our team dedicated attention, providing clear communication and thoroughly researching solutions to support our project management and SOP needs." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7060919) SK Stanley K. Plumber > "The current platform experience for Canadian customers feels like an afterthought, characterized by significant operational gaps and system instability." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7103320) PL Paul L. Owner > "I like that it is an all in 1 work flow CRM from lead tracking to maintenance contracts to a payment portal." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7092922) AV Alita V. Commercial Estimator > "Additionally, troubleshooting issues between the two systems can be time-consuming and may require assistance from support, which slows down workflow and affects overall..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6829843) AV Alita V. Commercial Estimator > "What I liked most about Field Pulse is its user-friendly interface and how easily it streamlines scheduling, job management, and invoicing all in one platform." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6829843) ES Exel S. Assistant Project Manager > "Search engine at times does not work well when trying to find proposals or work orders." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7132918) DR Dan R. President > "Integration into other systems such as payments, ERP, etc allow for seamless business processes." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7090456) JL Jose L. Owner > "We specifically asked for two user accounts and a limited account which they still charge you 15 to 20 dollars after trying to use the program and not being able to make..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6715938) AZ Andrew Z. Operations Manager > "The scheduling tools have been key for keeping our teams working together from sales to field services all the way to accounting." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7102937) BP Bonnie P. Owner > "I do not like that it takes 3 days for payments, I really need instant payouts, If I switch from field pulse in the future that will be the only reason why." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6815972) AZ Andrew Z. Operations Manager > "FieldPulse Payments has been a positive experience for our customers adding the convenience of immediate pay to our invoices." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7102937) TS Tammy S. Dispatch > "Scheduling and navigating screens not user friendly also there appears there should be more buttons inside of a work order" [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7080178) VR Verified Reviewer Inventory Management > "It keeps jobs organized, makes scheduling easier, and helps track customer information without the usual headaches." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7087400) AZ Andrew Z. Operations Manager > "Moving from Estimates to Jobs to Invoices still feels a bit disjointed." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7102937) ES Emily S. Owner and COO > "Field Pulse also offers great options for communicating with customers and technicians while keeping it all within Field Pulse." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7112144) LP Larry P. Operations Manager > "Some of the functions are not very intuitive and don't make sense in the work flow of a customer service company." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7074860) AB Amber B. Customer Service Representative > "I like that Fieldpulse has so many integrations and capabilities that makes it easy for our team to complete all of their necessary work." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7032645) JS Julie S. service coordinator > "It seems to be slow moving recently and this causes a lot of frustration when trying to complete information on our jobs." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7118845) PM Paula M. Service Lead > "One of the standout features for me has been the customer support—any time I’ve had a question or run into an issue, the support team has been responsive, knowledgeable..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7124141) JS Julie S. service coordinator > "I don't like that you have to exit out of job by back arrow until you get to a job again after moving from that screen." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7118845) EG Ethan G. Field service manager > "Fieldpulse has a large variety of categories that allow me as a service manager to better plan the schedules for our employees." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7009389) KB Kirill B. CEO > "Minor interface glitches, sorting of fields/columns." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7105836) LC Luke C. Technician > "One of the biggest benefits is the increased efficiency—it’s helped us miss fewer appointments because we have better visibility of our schedules and job statuses." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6831476) John P. Owner > "They don't care about you Customer service is nonexistent once you sign up they say you're under contract when in fact I know I didn't sign anything I have an attorney..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7110903) AO Alethea O. Admin manager > "Quick response and awesome customer support. As a small family owned business having people who are quick to respond to an email text and call is super helpful!" [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7061443) BR Brent R. Service Manager > "QBO is the main limiting factor to the integration and it limits a lot of capabilities on the field pulse side." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6843308) HG Hillary G. Manager - CHOAC Certified > "What I like most, is the ability to have everything for billing, scheduling and all customer information in one place." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6804871) ES Exel S. Assistant Project Manager > "There is nothing in the system to let you know the proposal or work order may be a duplicate." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7132918) RR Ruben R. Department Mangaer > "My guys enjoy the real live updates and the notification the office staff gets when changes are made." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7043909) KB Kirill B. CEO > "Emails don't always find my customers and invoices get deferred." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7105836) MB Malachi B. Vice-President > "Their customer support is fantastic, the software is feature packed, the client communication feature is a huge game changer for the way we do business." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6851320) DS David S. Owner > "There are random glitches where certain things stop working/ don't work. " [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7081026) JH Jake H. Owner > "The mobile app is great for our technicians, letting them update jobs and create invoices on the go. Plus, it integrates easily with other tools and offers responsive..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6509985) ML Michael L. Director of Service Operations > "Some of the repetitive/similar terminology makes it hard to differentiate but is being referred to." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7103058) JB Jeremy B. President > "It has helped in streamlining it with full team collaborations and transparencies across departments." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7099342) JL Jose L. Owner > "First the salesperson \[sensitive content hidden\] misled us by telling us the software did what we needed it to do after we explained how our process works he told us..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6715938) LT Lori T. Accountant > "It’s made a big difference in how we manage our day-to-day operations — everything from scheduling to invoicing is more organized and efficient." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7008960) SD Sherilynne D. Owner > "Very slow processing, causing the system to freeze quite often." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7127322) JB Jamisen B. Director of Technology and Operations > "It has also made dispatching, invoicing, and estimates, all much easier to create and follow up on." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7044848) RL Rob L. Owner > "There’s no way around it, it’s not cheap. But neither am I. I can’t expect my customers to spend more money on quality if I’m not willing to do the same." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7130227) DM Darrin M. Owner > "I like the ability to customize the forms to show what is needed and even to create our own forms to suit our needs. " [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6498197) MM Margaret M. Owner > "Turning estimates into invoices is confusing - sometimes the estimate says open and a new job # is open. " [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6827520) TC Tyler C. Service Manager > "I also like the notifications I receive when a customer has opened an estimate I have sent them." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7051652) NC Nicole C. Accounting and Administrative Coordinator > "Occasionally we run into syncing issues with QuickBooks." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7116120) JS Julie S. service coordinator > "We used to use spreadsheets to keep track of our services and jobs and this is so much better." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7118845) KN Kailani N. VP, Office Manager > "I don't like that it takes the main persons contact information and is tied to each invoice instead of being able to change it to the corresponding project manager or..." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6757622) KH Kinley H. Dispatch Operations Specialist > "I also enjoy a lot of its features that let me view the same information in different ways!" [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7101406) VR Verified Reviewer General Manager > "Load times are sometimes slow and occasionally you have to refresh the page to get it to load properly." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6872916) PM Paula M. Service Lead > "Setting up tasks, managing timelines and keeping everything organized feels straightforward and efficient." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7124141) AH Aaron H. Owner > "I have had issues with price, flexibility in changing my setup." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7110376) SD Sam D. Owner > "Fieldpulse is versatile and customizable to fit the needs of our most niche customers." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7122688) SH Sheila H. Dispatch > "The merge process is confusing to me, although it has been explained clearly I am usually unsure I am doing it correctly" [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7075670) AB Alex B. COO > "The built-in communication tools allowed us to keep in constant contact with the client, providing updates and receiving feedback in real-time." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6452780) EO Elizabeth O. Operations Manager > "I do not like how simplistic the invoices look to our customers." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7107248) Wayne G. Owner > "I like the current software, however implementation and customization has some room to improve from the end users perspective." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7090211) DL Danielle L. Operations manager > "Sometimes the platform runs slowly and takes some time to load." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7047316) AA Astrid A. Dispatch > "It has helped us with scheduling and staying in communication with our plumbers." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___7097329) SG Shawn G. COO > "More cosmetic issues we have with how things are laid you for each area for the work orders." [See full review](https://www.capterra.com/p/153475/FieldPulse/#Capterra___6822313) [View Reviews](https://www.capterra.com/p/153475/FieldPulse/reviews/) ## User interface 4.62 (340) [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/) 4.58 (426) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Accounting Integration 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important ServiceTrade 32/45 - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - AI Summarization - Alerts/Notifications - API - Billing & Invoicing - Calendar Management - Chatbot - Contact Database - Contract/License Management - CRM - Customizable Fields - Customizable Forms - Dispatch Management - Documentation Management - Drag & Drop - Electronic Signature - File Storage - Forms Management - Generative AI - GPS - Inventory Management - Maintenance Scheduling - Mobile Access - Monitoring - Online Time Clock - Payment Collection in the Field - Personalization and Recommendation - Process/Workflow Automation - Quotes/Estimates - Real-Time Data - Reporting & Statistics - Resource Allocation - Routing - Scheduling - Self Service Portal - Service History - Service Level Agreement (SLA) Management - Status Tracking - Third-Party Integrations - Workflow Management - Workforce Management - Work Order Management [See all features](https://www.capterra.com/p/132690/ServiceTrade-Commercial/#features) FieldPulse Top features 41/45 - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - AI Summarization - Alerts/Notifications - API - Billing & Invoicing - Calendar Management - Chatbot - Contact Database - Contract/License Management - CRM - Customizable Fields - Customizable Forms - Dispatch Management - Documentation Management - Drag & Drop - Electronic Signature - File Storage - Forms Management - Generative AI - GPS - Inventory Management - Maintenance Scheduling - Mobile Access - Monitoring - Online Time Clock - Payment Collection in the Field - Personalization and Recommendation - Process/Workflow Automation - Quotes/Estimates - Real-Time Data - Reporting & Statistics - Resource Allocation - Routing - Scheduling - Self Service Portal - Service History - Service Level Agreement (SLA) Management - Status Tracking - Third-Party Integrations - Workflow Management - Workforce Management - Work Order Management [See all features](https://www.capterra.com/p/153475/FieldPulse/#features) ### Recognition No recognitions have been awarded to ServiceTrade No recognitions have been awarded to FieldPulse ### Deployment & support ServiceTrade Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos FieldPulse Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ServiceTrade - By ServiceTrade - Located in United States - Founded in 2013 FieldPulse - By FieldPulse - Located in United States - Founded in 2015 ## Popular Comparisons [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.62 (340)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,438)](https://www.capterra.com/p/127994/Jobber/reviews/) Contact vendor for pricing Price $39/month 4.4 Features 4.3 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-132690/Jobber-vs-ServiceTrade-Commercial) [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.58 (426)](https://www.capterra.com/p/153475/FieldPulse/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,438)](https://www.capterra.com/p/127994/Jobber/reviews/) Contact vendor for pricing Price $39/month 4.4 Features 4.3 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-153475/Jobber-vs-FieldPulse) [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.62 (340)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,127)](https://www.capterra.com/p/153140/Connecteam/reviews/) Contact vendor for pricing Price $29/month 4.4 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/132690-153140/ServiceTrade-Commercial-vs-Connecteam) [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.58 (426)](https://www.capterra.com/p/153475/FieldPulse/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,127)](https://www.capterra.com/p/153140/Connecteam/reviews/) Contact vendor for pricing Price $29/month 4.4 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-153475/Connecteam-vs-FieldPulse) [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.62 (340)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) vs [BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (175)](https://www.capterra.com/p/194155/BuildOps/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.2 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/132690-194155/ServiceTrade-Commercial-vs-BuildOps) [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.58 (426)](https://www.capterra.com/p/153475/FieldPulse/reviews/) vs [BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (175)](https://www.capterra.com/p/194155/BuildOps/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.2 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/153475-194155/FieldPulse-vs-BuildOps) [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.62 (340)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) vs [Fieldd](https://www.capterra.com/p/203654/Fieldd/)[4.96 (142)](https://www.capterra.com/p/203654/Fieldd/reviews/) Contact vendor for pricing Price $199/month 4.4 Features 4.9 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/132690-203654/ServiceTrade-Commercial-vs-Fieldd) [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.58 (426)](https://www.capterra.com/p/153475/FieldPulse/reviews/) vs [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.27 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Contact vendor for pricing Price $245/month 4.4 Features 4.1 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/135788-153475/Service-Fusion-vs-FieldPulse) [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.62 (340)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) vs [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.27 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Contact vendor for pricing Price $245/month 4.4 Features 4.1 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/132690-135788/ServiceTrade-Commercial-vs-Service-Fusion) [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.58 (426)](https://www.capterra.com/p/153475/FieldPulse/reviews/) vs [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.35 (325)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.2 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/150053-153475/ServiceTitan-vs-FieldPulse) [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[4.62 (340)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) vs [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.35 (325)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.2 4.6 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/132690-150053/ServiceTrade-Commercial-vs-ServiceTitan) [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.58 (426)](https://www.capterra.com/p/153475/FieldPulse/reviews/) vs [Synchroteam](https://www.capterra.com/p/129634/Synchroteam/)[4.43 (95)](https://www.capterra.com/p/129634/Synchroteam/reviews/) Contact vendor for pricing Price $49/month 4.4 Features 4.1 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/129634-153475/Synchroteam-vs-FieldPulse)