# Compare Gusto vs Justworks 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Gusto and Justworks based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/131882-223913/Gusto-vs-Justworks

---

# Gusto vs Justworks Features and Cost Comparison

Last updated April 23rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

GustoJustworks2/4 selected

[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.6 (4,199)](https://www.capterra.com/p/131882/Gusto/reviews/)

[Justworks](https://www.capterra.com/p/223913/Justworks/)[4.6 (739)](https://www.capterra.com/p/223913/Justworks/reviews/)

[## Gusto](https://www.capterra.com/p/131882/Gusto/)[4.6 (4,199)](https://www.capterra.com/p/131882/Gusto/reviews/)

Starting Price

$49.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [4,199 reviews](#user-reviews)

Positive

3,923

Neutral

162

Negative

114

[## Justworks](https://www.capterra.com/p/223913/Justworks/)[4.6 (739)](https://www.capterra.com/p/223913/Justworks/reviews/)

Starting Price

$59.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [739 reviews](#user-reviews)

Positive

687

Neutral

40

Negative

12

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## Summary

* * *

Key features rated by users

Features selected based on 28,114 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

84%Fit

Feature ratings

Payroll Management

4.6

Direct Deposit

4.7

Tax Compliance

4.4

W-2 Preparation

4.7

Tax Calculation

4.4

74%Fit

Missing features

Feature ratings

Payroll Management

4.7

Direct Deposit

4.9

Tax Compliance

5.0

W-2 Preparation

4.7

Tax Calculation

NA

User satisfaction

User satisfaction

4.6

User reviews[4,199](https://www.capterra.com/p/131882/Gusto/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.4

User satisfaction

4.6

User reviews[739](https://www.capterra.com/p/223913/Justworks/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

$49Other, Per Month

-   Free version
-   Free trial

Price starts from

$59Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Gusto is the all-in-one HR platform for growing businesses. No matter the size or stage of your company, Gusto puts the tools you need to hire, pay, and manage your team at your fingertips.

Best for

Justworks serves small and mid-size businesses by offering effortless payroll, benefits, and healthcare management solutions.

## User reviews

Pros & cons

Ryan P.

Graphic Designer

> "As an employee with the employer implementing Gusto as our way to clock hours and bill labor, I found it pretty simple and straightforward, with full transparency as far as..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7057520)

Hallye N.

Operation Management

> "Slow support, rising per-employee costs, limited customization, weaker mobile app, and advanced features locked behind higher-tier plans."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7119489)

JT

Jarvis T.

Sales Rep

> "The integration between the app and the desktop version makes the login and navigation process feel completely seamless, which significantly reduces the administrative burden..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7136223)

Sofia L.

Head Administrative Assistant

> "Gusto can get pricey depending upon the number of employees being serviced, and some employees have found it difficult to customize their withholdings."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7058600)

RS

Radha S.

Legal Assistant

> "The automated payroll runs, tax filings, and built‑in compliance support helped reduce errors and save time, while the clean interface made it easy to navigate without..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7135559)

Lenora H.

Clinical Supervisor

> "There has been times where it has been hours for you to be able to access your money and you cannot call to unlock your card with the customer service number."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7127736)

RK

Raechel K.

Training Manager

> "I appreciate that all of the information that I need is included in this application and provides a menu where I can access my personal information and easily transition to..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7133061)

YP

Yolanda P.

Founder

> "The first time I applied for the Gusto card it took a while before my fun’s were on my card and my deposit was not sent to my card right away."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7075949)

YM

Yasmin M.

Operations Assistant

> "I also appreciated how automated many processes are, like tax calculations and filings, which saves a lot of time and reduces the risk of errors."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7128692)

GM

Gustavo M.

Manager

> "What I don't like about Gusto is that it can get a bit pricey as your business grows or if you need additional features. While it's affordable for small businesses, the pricing..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6524324)

DH

David H.

Attorney

> "It suits my personal needs as well, since the information I access is required for non-business needs, including loan and other financial matters."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7081595)

CJ

Chris J.

Director of Clinical Operations.

> "Perhaps one of the bigger challenges with Gusto is its limited customization options. While it does cover the basics well, if your organization has unique payroll or benefit..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6559429)

VR

Verified Reviewer

server

> "It excels at getting you paid reliably, often early, and without confusion. If that’s your main goal, it delivers. If you want robust banking tools or fast individual support,..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7072599)

VR

Verified Reviewer

HR Director

> "There are limitations on reporting fuctions that needs some customization."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7054840)

HS

Hailey S.

Server

> "It is the perfect assistant to ensure that paystubs are done accurately, in a timely manner and allow for employees to have access to their tax documents."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6813926)

Carlie R.

Owner

> "Sometimes the system ran a little bit slower than was supposed to and paychecks were going out late for several months"

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7105844)

RS

Radha S.

Legal Assistant

> "I found it to be a reliable and user‑friendly platform that simplified payroll and basic HR tasks, especially for small to mid‑sized organizations."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7135559)

CC

Colton C.

Operations Manager

> "I am not a fan of the inability to submit time off requests if hours are not in the bank."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7133098)

SP

Sara P.

Director of Operations

> "We have been using Gusto for years and it has truly changed how we operate. While we have a relatively small team, I can imagine this software would be equally beneficial for a..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7065761)

SS

Sara S.

Client Relations Coordinator

> "I also don't enjoy that each contractor has a limit on how many payments per month they can receive - we have had to combine several smaller payments into larger ones for some..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6719423)

Ryan P.

Graphic Designer

> "Overall I found it easy to enter and keep track of my hours each day and week. If I ever add employees and grow the size of my business, I will use Gusto for all of my payroll..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7057520)

HB

Hayleigh B.

Infant Teacher

> "Gusto requires me to put a note every time I clock in and it doesn’t any of my coworkers."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7067109)

Dan J.

COO

> "For employee ease, clean interface, and simple to understand platform, Gusto proved a valuable investment. Once you grow beyond a certain size, it can be limiting as you scale..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7092250)

Dovid D.

Owner

> "They lie about forms and tax filing so that they cause loss of money to the company."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7099297)

NH

Nicole H.

Director of operations

> "Being able to process payroll online and integrate with our scheduling tool is a time saver"

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7073152)

TJ

Tanya J.

Founder

> "Gusto like many software companies FAIL when it comes to providing adequate and thorough support. If you never run into issues, then the software works perfectly. If you have..."

[See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6361416)

SA

Suman A.

TAx preparer and Licensed Producer

> "Time tracking and scheduling ensure accurate payroll and the mobile app enables management on the go."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7008018)

AD

Angie D.

Executive Director

> "I'd like to do receipts on Gusto but I can't afford the additional cost, sometimes it feels like there are a lot of additional charges for basic features on an already..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6872741)

YM

Yasmin M.

Operations Assistant

> "Everything from running payroll to managing employee information is clearly organized, which makes it easy to navigate even without much prior experience."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7128692)

Abbey W.

owner, founder

> "It's a bit difficult to link Gusto to benefits like workers comp and insurance."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7084565)

VR

Verified Reviewer

Sr. People Ops

> "Overall, it's a great platform to manage payroll and benefits, although sometimes prices seem a bit high for the quality of providers/carriers."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7037192)

VR

Verified Reviewer

administrative

> "The only drawback I would point out is that it sometimes takes a while to respond, and some advanced features are only available on higher plans."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6802184)

PN

Princess N.

Legal Associate

> "I like the part of accessing everything as everything is readily available from the drop down menu,our teams onboarding is simple and allows us to input our own information to..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6484529)

JB

John B.

Treasurer

> "It was tricky to get Gusto fully integrated with our preferred timekeeping system. "

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7073486)

SM

Sanaa M.

Middle School Staff

> "As an employee, it is reassuring to be able to view upcoming paychecks, paystubs, tax documents, and account history in a highly convenient app on your smartphone."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6862833)

TR

Todd R.

President

> "The hiring module does not have a way of managing one applicant who has applied for multiple jobs. "

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6841973)

SP

Sara P.

Director of Operations

> "Overall, Gusto is an excellent resource for payroll, managing salaries, and tracking time off."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7065761)

VR

Verified Reviewer

server

> "Support favors employers. If you’re just an employee with a problem, response times can feel slower than they should."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7072599)

James L.

Consultant

> "The price point is perfect for taking the responsibility of payroll reporting off the plate for business owners."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7066842)

MB

Matt B.

CEO

> "I wish that Gusto handled payroll outside the US, as the lack of that feature has forced us to look at other products."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6817891)

RS

Radha S.

Legal Assistant

> "The clean interface and helpful reminders made it easy to stay on top of deadlines, even without deep payroll expertise."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7135559)

VR

Verified Reviewer

CEO and Founder

> "It was such a mess that what was 100% automated by the doctor and pharmacy, the pharmacy couldn't undo the transaction and was going to send back the prescription."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6865118)

VR

Verified Reviewer

Sr. People Ops

> "It also provides an extensive and descriptive way to manage users and permissions."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7037192)

YB

YURI B.

HR

> "the one con I can think of is that the site seems a little dated like it's not as easy to use as other systems."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7109453)

JG

Janna G.

Executive Director

> "Gusto allows for individual employee engagement which provides efficiency for the HR team while allowing an autonomous management of personal details such as PTO request, pay..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6542595)

GS

Garrett S.

Federal WildFire Contracts

> "Gusto’s actions continuously creates unnecessary financial strain and wasted time."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7079651)

DH

David H.

Attorney

> "The login is reasonable easy, and it's easy to find the information I need - in particular the tax and paystub information described above, which is often needed for..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7081595)

MK

Matthew K.

CEO

> "Their support gaslights you and waste your time for at least an hour before reaching out for help, then they discuss ways to try and explain to you they aren't going to do..."

[See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6865516)

ANDREY V.

CEO

> "Great management of contracts and compliance documents and great value for money for smaller teams."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7039461)

SM

Sanaa M.

Middle School Staff

> "Gusto does not contain direct messaging options for employees to contact their company's HR services team."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6862833)

Bryce S.

Software Implementation

> "It handles tax filings, benefits administration, and direct deposits seamlessly, which saves a lot of time."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6883167)

JS

Jessica S.

Program Manager

> "Lack of gps tracking function when clocking in and bread crumbs."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6870996)

Emily C.

Business Manager

> "It’s also very affordable compared to many other payroll services, especially for small to mid-sized businesses, and offers good value for what you get."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7080271)

KO

Kearis O.

Director

> "For instance, the card we had on file to pay our subscription expired, so the whole system went down."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6857654)

MG

Moran G.

Mobile Marketing Lead

> "I love the employee interface, it gives a detailed breakdown of actual hours worked and amounts due, with statistics that enhance transparency."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6641857)

VR

Verified Reviewer

CEO and Founder

> "The family had to go in person to the pharmacy, use a different credit card and not be able to use their own FSA money."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6865118)

Stenie O.

People Care and Coordinator Director

> "It provides great help to small business management that do not want to invest a lot of money to do their payroll."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7097567)

VR

Verified Reviewer

CEO and Founder

> "A receipt for a denied transaction. Before I would ever recommend that great payroll that Gusto has been, they need to either stop doing FSA all together or find a partner that..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6865118)

NH

Neil H.

Franchise Owner

> "I especially like the straightforward pricing model. As you become busier, you pay more, but when things slow down, the pricing also decreases, based on the number of active..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6820410)

DS

Daren S.

Owner

> "We cancelled our service without running any payroll in the month of April and they charged the full months fee anyway. "

[See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6799451)

VR

Verified Reviewer

Administrative Director

> "I love using Gusto it is a great tool for small businesses who what to keep good records and grow professionally"

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7081478)

DS

Daren S.

Owner

> "Gusto has had constant price increases and you are stuck with paying for a full month regardless of when you cancel their service."

[See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6799451)

AM

Anukriti M.

Architectural Designer

> "Employees can access their pay stubs, tax forms, and benefits details, which reduces administrative burden and enhances transparency."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6620227)

VM

Vincent M.

Operations Manager

> "weeks of behind 401k contributions, and it's not 100% Gusto's fault but my experience is that it's been very hard to get answers from their team that works in this department."

[See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6884455)

BK

Brianna K.

Social Media Manager

> "Even after I left a company who used Gusto, the team at Gusto were able to help me track down my W2s or other resources I might need."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7029219)

VR

Verified Reviewer

Office Manager

> "The customer service can be a little frustrating at times."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7075036)

James L.

Consultant

> "Gusto has always been a great platform for managing payroll for small and mid-sized businesses."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7066842)

MS

Morgan S.

Customer Success Manager

> "For example, I got married one year, and now have a different email than the one that Gusto uses for login, and I cannot figure out how to change the actual login email which..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6523679)

GM

Gustavo M.

Manager

> "After more than two years of using Gusto as my primary payroll tool, my experience has been quite smooth and efficient, especially when managing my store's employee finances..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6524324)

ZB

Zakaria B.

sales rep

> "The limited customization options for reports can be a drawback for businesses with specific needs."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6608809)

CB

Cecelia B.

Operations Specialist

> "I only had one bad experience with Gusto, but they fixed the bugs and issues really quick, and their customer support helped out as well."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7107707)

MH

Melanie H.

HR Specialist

> "The reporting is not as robust or user friendly as our accounting software reporting."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6807540)

LP

Lynne P.

Office Manager

> "What I like most about Gusto is how it simplifies payroll and HR tasks."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7107684)

Lenora H.

Clinical Supervisor

> "With customer support experience, customer service could use some improvement."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7127736)

AK

Amanda K.

Assistant Director

> "I can pay my team members within a minutes with some clicks and it also takes care of taxes automatically which saves me a lot of time."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6492973)

VR

Verified Reviewer

server

> "Not ideal if you still live in the physical-currency world."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7072599)

Abbey W.

owner, founder

> "I love how simple it is to use as Gusto guides you through all the requirements, from taxes to reports and files them all automatically."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7084565)

RK

Raechel K.

Training Manager

> "I cannot always access my personal email while working."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7133061)

VR

Verified Reviewer

Operations Manager

> "I have enjoyed my time using Gusto; it alerts me around payday and helps me look through my paystubs and PTO management."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6445284)

AG

Allison G.

Owner

> "We want people to be able to clock in/out for a paid lunch break just to track time, but this isn't possible."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6547872)

[View Reviews](https://www.capterra.com/p/131882/Gusto/reviews/)

Rachel S.

Care Partner

> "It’s intuitive to use and helps reduce a lot of the stress that can come with HR administration. While there are a few..."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___7067937)

Rachel S.

Care Partner

> "Pricing may also feel a bit high for smaller teams, especially if you’re not using every feature available."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___7067937)

Rachel S.

Care Partner

> "I also appreciate the transparency around benefits and payroll details, which helps build trust and clarity."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___7067937)

KK

Karan K.

Senior Accountant

> "Only thing i don't like about it is that for large companies and organization who needs to work for number of people its not..."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___6683294)

AZ

Alexander Z.

CRO

> "Justworks simplifies HR management, making it easier to handle payroll, benefits, and compliance all in one place."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___6679919)

SC

Sarah C.

Senior Marketing Manager

> "Limited services, would be harder to scale as the company grows."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___6563872)

Rachel S.

Care Partner

> "What I like most about Justworks is how user-friendly and well-organized the platform is."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___7067937)

CL

Crista L.

Director

> "Lack of pricing transparency on healthcare renewals and no dedicated account manager for smaller companies"

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___3777225)

VR

Verified Reviewer

Enterprise Account Executive

> "Easy to use and despite us being a really small company, we received really great support across all the various teams we..."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___6790587)

AW

Alisha W.

Owner

> "The ability to create custom schedules and communicate with employees while on shift is subpar."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___2561937)

VR

Verified Reviewer

head of people

> "User-friendly interface: intuitive, clean platform that's easy for both admins and employees to use."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___6859451)

NS

Nick S.

Director, People & Culture

> "Some basic functions seem lacking - like the ability to set up recurring off-cycle payments."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___2301699)

II

Imam I.

HR Manager

> "It comes with amazing time tracking features"

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___6330944)

TM

Todd M.

Executive Director

> "Links to third party resources aren't as efficient as everything that's in-house to Justworks."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___2301219)

BM

Brandon M.

Owner

> "The interface is clean and easy to use, it's intuitive and self explanatory for everyone."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___6768737)

SC

Sonia C.

Office Manager

> "The hard part was working with the insurance and seeing the cost ahead of time vs. waiting for quotes."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___2301597)

MU

Maria U.

Customer Support Manager

> "In addition, the tool offers top HR features"

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___6499070)

LH

Logan H.

COO

> "We switched from SquareUp (which was a complete headache with terrible customer service) and I just wished we had started out..."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___2301856)

CM

Cam M.

Sr. Director

> "The access to our staff directory and the hours they all keep allows freedom to work from anywhere."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___4877630)

BD

Bethany D.

Editor-in-Chief

> "The training courses available were an interesting feature but not super useful for our purposes."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___2762993)

VR

Verified Reviewer

Fulfillment Associate

> "Hands down for the simplicity of the features and no major issues found."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___6668354)

NS

Nick S.

Director, People & Culture

> "It's difficult to get someone on the phone."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___2301699)

JC

Jasmine C.

Assistant

> "This app is great and it is amazing, you get to see when your employee wants to be off and when they want to request time off..."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___6255019)

VR

Verified Reviewer

CEO

> "Very unfriendly customer service - they act like a bunch of entitled officers"

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___2425340)

VR

Verified Reviewer

Enterprise Account Executive

> "Easy to use solution, has everything a small business could need, and fantastic support."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___6790587)

ME

Mike E.

President

> "Honestly, I can't think of one thing that I have a problem with."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___2301614)

[View Reviews](https://www.capterra.com/p/223913/Justworks/reviews/)

## User interface

4.62 (4,199)

[Justworks](https://www.capterra.com/p/223913/Justworks/)

4.58 (739)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

Gusto

Top features

35/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/131882/Gusto/#features)

Justworks

32/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/223913/Justworks/#features)

### Recognition

No recognitions have been awarded to Gusto

No recognitions have been awarded to Justworks

### Deployment & support

Gusto

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Justworks

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Gusto

-   By Gusto
-   Located in United States
-   Founded in 2011

Justworks

-   By Justworks
-   Located in United States
-   Founded in 2012

## Popular Comparisons

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[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,199)](https://www.capterra.com/p/131882/Gusto/reviews/)

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[Justworks](https://www.capterra.com/p/223913/Justworks/)[4.58 (739)](https://www.capterra.com/p/223913/Justworks/reviews/)

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Contact vendor for pricing

4.4

Features

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[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,199)](https://www.capterra.com/p/131882/Gusto/reviews/)

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$49/month

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4.5

Features

4.3

4.6

Ease of Use

4.3

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[Justworks](https://www.capterra.com/p/223913/Justworks/)[4.58 (739)](https://www.capterra.com/p/223913/Justworks/reviews/)

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$59/month

Price

Contact vendor for pricing

4.4

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/185859-223913/RUN-vs-Justworks)

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4.5

Features

4.3

4.6

Ease of Use

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