# Gusto vs QuickBooks Online: Features and Cost Comparison 2026 | Capterra > Gusto vs QuickBooks Online: Which payroll tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision. Source: https://www.capterra.com/compare/131882-190778/Gusto-vs-QuickBooks-Online --- # Gusto vs QuickBooks Online Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: GustoQuickBooks Online2/4 selected [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.6 (4191)](https://www.capterra.com/p/131882/Gusto/reviews/) [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.3 (8385)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) [## Gusto](https://www.capterra.com/p/131882/Gusto/)[4.6 (4191)](https://www.capterra.com/p/131882/Gusto/reviews/) [## QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.3 (8385)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) Starting Price $49.00/month Starting Price $49.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.6 Customer Service 4.4 Starting Price $38.00/month Starting Price $38.00/month Value-for-Money 4.2 Functionality 4.3 Ease of Use 4.2 Customer Service 4 Reviews Sentiment Based on [4,191 reviews](https://www.capterra.com/p/131882/Gusto/reviews/) Positive 3,915 Neutral 162 Negative 114 Positive 3,915 Neutral 162 Negative 114 Reviews Sentiment Based on [8,385 reviews](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) Positive 7,225 Neutral 702 Negative 458 Positive 7,225 Neutral 702 Negative 458 Best for (according to reviews) - **Business size**: Small businesses account for 3,441 reviews, representing 83% of feedback, demonstrating broad uptake among this segment. - **Industry**: Computer software, marketing and advertising, and accounting collectively contribute 22% of reviews, indicating diverse industry adoption. - **Use cases**: Payroll (57%), human resources (19%), and onboarding (18%) are the main applications, reflecting a focus on workforce management. Best for (according to reviews) - **Business size**: Small businesses account for 79% of reviews (6492), reflecting high usage rates among this segment. - **Industry**: Accounting, construction, and retail industries together represent 23% of reviews, indicating diverse adoption across these sectors. - **Use cases**: Accounting (55%), billing and invoicing (37%), and payroll (22%) are the main functions, highlighting financial management as a core application. ## Reviewer verdict Gusto Gusto users find it well-suited for small businesses seeking flexible payroll management, automated pay scheduling, and detailed payroll reporting, appreciating its integration with accounting platforms like QuickBooks Online and Xero. Reviewers value its HR management tools and cost-effective pricing for startups, though they mention inconsistent customer service and challenges with multi-state tax compliance as drawbacks. QuickBooks Online QuickBooks Online users consider it a strong choice for small businesses needing comprehensive accounting, automated payroll, and customizable reporting, highlighting its integrations with PayPal, Shopify, and QuickBooks Time for streamlined financial and e-commerce management. Reviewers appreciate its user-friendly automation and scalability, while noting higher costs and occasional issues with reporting customization and bank integrations. ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Features comparison When comparing Gusto and QuickBooks Online in the payroll space, it's important to look beyond price and assess the specific features each one offers. This ensures that the choice you make aligns with your needs and prevents unnecessary costs. Here's a look at some key factors to consider and how these options compare. \[[1](#source-item-1)\] Key features rated by users Features selected based on 64,282 reviews from Payroll users. about the Fit Score methodology. Fit Score methodology To calculate the Fit Score, our proprietary methodology factors in the following: - The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used. - Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings. Please note: - To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews. - If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Gusto 84%Fit High performer Feature ratings Payroll Management 4.6 Direct Deposit 4.7 Payroll Reporting 4.5 Tax Compliance 4.4 QuickBooks Online 83%Fit Feature ratings Payroll Management 4.3 Direct Deposit 4.7 Payroll Reporting 4.5 Tax Compliance 4.5 Payroll Management 4.6 (760) 4.3 (738) Gusto users appreciate the flexibility in scheduling payroll, whether automated or manual, and they find it beneficial for managing various pay types, including salaried, hourly, and contractors. They value the integration with timekeeping systems and the ability to track hours worked accurately. However, some users report issues with late payments and customer service. QuickBooks Online users find the payroll management feature user-friendly and efficient, highlighting its automation of tax remittances and direct deposit. They appreciate the comprehensive reporting and integration with accounting systems, though some mention additional costs and difficulties with larger payrolls. Overall, users find Gusto flexible and integrated, while they value QuickBooks Online for its user-friendly automation and reporting. Direct Deposit 4.7 (508) 4.7 (357) Gusto users find the direct deposit feature reliable and appreciate the ability to split payments across multiple bank accounts. They value the timely deposits and the ease of managing direct deposit details. However, some users report occasional late payments and misreporting issues. QuickBooks Online users praise the convenience and speed of the direct deposit feature, noting its ease of setup and automation. They appreciate the elimination of paper checks and the security it provides. Some users mention the additional cost associated with the feature. In general, users find Gusto's direct deposit flexible and reliable, while they value QuickBooks Online for its convenience and automation. Payroll Reporting 4.5 (464) 4.5 (315) Gusto users appreciate the ease of generating and downloading payroll reports, which they find detailed and organized. They value the integration with tax agencies and the ability to create custom reports. However, some users report issues with incorrect interpretations and lack of detailed information. QuickBooks Online users find the payroll reporting feature comprehensive and customizable, appreciating the ability to access detailed payroll summaries and tax information. They value the automation and ease of generating necessary reports, though some mention slow updates to local changes. Overall, users find Gusto's payroll reporting detailed and integrated, while they value QuickBooks Online for its comprehensive and customizable reports. Tax Compliance 4.4 (454) 4.5 (397) Gusto users appreciate the assistance with federal, state, and local tax compliance, highlighting the automation of tax calculations and filings. They value the peace of mind provided by the compliance team, though some users report issues with multi-state compliance and customer service. QuickBooks Online users find the tax compliance feature essential, appreciating the automation of tax submissions and reminders. They value the ease of staying compliant with tax regulations, though some mention occasional issues with tax updates and support. In summary, users find Gusto helpful for tax compliance with some multi-state challenges, while they value QuickBooks Online for its automated and user-friendly tax compliance features. ## Pricing comparison ### Starting prices Gusto $49.00 Other (Per Month) Free Trial Free Version [View pricing plans](https://www.capterra.com/p/131882/Gusto/pricing/) QuickBooks Online $38.00 Flat Rate (Per Month) Free Trial Free Version [View pricing plans](https://www.capterra.com/p/190778/QuickBooks-Online/pricing/) ### Value-for-money analysis 4.5 (4191) 4.2 (8385) An exploration of what reviewers say about both Gusto's and QuickBooks Online's value for money finds that Gusto reviewers see it as a cost-effective payroll solution for small businesses, while QuickBooks Online reviewers comment on its comprehensive features and flexibility for accounting needs. Reviewers find Gusto's pricing to be competitive and scalable, making it suitable for small businesses and startups. They appreciate the variety of features included in the base package and the cost savings compared to other payroll services. However, some users mention that costs can add up with additional features and as the business grows, and they express a desire for a free trial or lower-cost options for micro-businesses. When it comes to QuickBooks Online, reviewers appreciate its affordability and comprehensive accounting features, which they find valuable for small businesses. They highlight the efficiency and cost-effectiveness of the software in managing finances and reducing accounting costs. Nonetheless, some users note that the subscription model can become expensive over time, especially with frequent price increases and additional costs for advanced features, which may be challenging for small businesses with limited budgets. ## Integrations Popular Integrations Compare available integrations between Gusto and QuickBooks Online. ### OnTheClock Gusto QuickBooks Online ### When I Work Gusto QuickBooks Online ### Accelo Gusto QuickBooks Online ### Workiz Gusto QuickBooks Online ### Buildertrend Gusto QuickBooks Online ### Housecall Pro Gusto QuickBooks Online ### Deputy Gusto QuickBooks Online ### Time Tracker Gusto QuickBooks Online Total Integrations 123 QuickBooks Online Users mention that Gusto integrates with QuickBooks Online for automatic payroll journal entries, which they say saves time and ensures accurate financial statements without manual input. Xero Reviewers state that Gusto integrates seamlessly with Xero, which they note simplifies payroll processing and accounting by automatically feeding payroll data into the Xero platform. Gusto Integrations (123) - [15Five](https://www.capterra.com/p/140437/15Five/) - [7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/) - [Accelo](https://www.capterra.com/p/225762/Accelo/) - [allGeo](https://www.capterra.com/p/142618/allgeo/) - [Aplos](https://www.capterra.com/p/118759/Aplos-Accounting/) - [Asana](https://www.capterra.com/p/184581/Asana-PM/) - [Ashby](https://www.capterra.com/p/10004338/Ashby/) - [AttendanceBot](https://www.capterra.com/p/176253/AttendanceBot/) - [Autobooks](https://www.capterra.com/p/235677/Autobooks/) - [AvaHR](https://www.capterra.com/p/163189/VIVAHR/) - [BambooHR](https://www.capterra.com/p/110968/BambooHR/) - [Bench](https://www.capterra.com/p/137795/Bench-Bookkeeping/) - [Boast](https://www.capterra.com/p/151440/Boast/) - [Bonusly](https://www.capterra.com/p/167338/Bonusly/) - [Bookkeeper360](https://www.capterra.com/p/215737/Bookkeeper360/) - [Box](https://www.capterra.com/p/148766/Box/) - [Brandly](https://www.capterra.com/p/211957/Brandly/) - [Breezy](https://www.capterra.com/p/141702/Breezy-HR/) - [Brex](https://www.capterra.com/p/182054/Brex/) - [brightwheel](https://www.capterra.com/p/144060/brightwheel/) - [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) - [BusyBusy](https://www.capterra.com/p/132787/busybusy/) - [ChartHop](https://www.capterra.com/p/201072/ChartHop/) - [CleanCloud](https://www.capterra.com/p/133390/CleanCloud/) - [ClickUp](https://www.capterra.com/p/158833/ClickUp/) - [ClienTrak](https://www.capterra.com/p/28389/ClienTrak-Spa-Salon-Software/) - [ClockShark](https://www.capterra.com/p/155467/ClockShark/) - [Clover](https://www.capterra.com/p/226864/Clover/) - [Connecteam](https://www.capterra.com/p/153140/Connecteam/) - [Culture Amp](https://www.capterra.com/p/154170/Employee-Effectiveness/) - [CustomBooks](https://www.capterra.com/p/149594/CustomBooks/) - [Dataddo](https://www.capterra.com/p/141592/Dataddo/) - [Deputy](https://www.capterra.com/p/167811/Deputy/) - [Dext](https://www.capterra.com/p/160189/Dext/) - 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[Hour Timesheet](https://www.capterra.com/p/160662/Hour-Timesheet/) - [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) - [Hubstaff](https://www.capterra.com/p/132376/Hubstaff/) - [Hubstaff Tasks](https://www.capterra.com/p/186342/Hubstaff-Tasks/) - [Human Interest](https://www.capterra.com/p/230513/Human-Interest/) - [Hyperproof](https://www.capterra.com/p/202536/Hyperproof/) - [Ignition](https://www.capterra.com/p/140861/Practice-Ignition/) - [IncentFit](https://www.capterra.com/p/210443/IncentFit/) - [isolved Talent Acquisition](https://www.capterra.com/p/119957/ApplicantPRO/) - [JazzHR](https://www.capterra.com/p/87750/JazzHR/) - [Jirav](https://www.capterra.com/p/195572/Jirav/) - [Jobber](https://www.capterra.com/p/127994/Jobber/) - [JobScore](https://www.capterra.com/p/78088/JobScore/) - [JobTread](https://www.capterra.com/p/218503/JobTread/) - [KeldairHR](https://www.capterra.com/p/140872/KeldairHR/) - [LastPass](https://www.capterra.com/p/151988/LastPass/) - [Lattice](https://www.capterra.com/p/151676/Lattice/) - 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[Reach Reporting](https://www.capterra.com/p/184036/Reach-Reporting/) - [Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/) - [Sage Intacct](https://www.capterra.com/p/76/Intacct/) - [Sapling](https://www.capterra.com/p/205030/Sapling/) - [Sapling](https://www.capterra.com/p/151559/Sapling/) - [Sauce Labs](https://www.capterra.com/p/149089/Sauce-Labs/) - [Secureframe](https://www.capterra.com/p/215560/Secureframe/) - [Shoobx](https://www.capterra.com/p/216423/Shoobx/) - [Shopify](https://www.capterra.com/p/83891/Shopify/) - [Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/) - [SINC](https://www.capterra.com/p/165629/SINC/) - [Slack](https://www.capterra.com/p/135003/Slack/) - [Sling](https://www.capterra.com/p/142542/Sling/) - [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/) - [Syft Analytics](https://www.capterra.com/p/161231/Syft-Analytics/) - [Synder](https://www.capterra.com/p/185441/Business-Payments/) - [talech](https://www.capterra.com/p/155256/talech/) - [Teamtailor](https://www.capterra.com/p/144801/Teamtailor/) - [Time Tracker](https://www.capterra.com/p/122309/eBillity-Time-Tracker/) - [Timeero](https://www.capterra.com/p/175900/Timeero/) - [Tinq](https://www.capterra.com/p/235995/Tinq/) - [Trainual](https://www.capterra.com/p/175749/Trainual/) - [Traliant](https://www.capterra.com/p/210466/Traliant/) - [Travitor](https://www.capterra.com/p/130939/Travitor-Pro/) - [Trello](https://www.capterra.com/p/211559/Trello/) - [Uptick](https://www.capterra.com/p/189344/Maintenance/) - [Vagaro](https://www.capterra.com/p/153752/Vagaro/) - [Vanta](https://www.capterra.com/p/211459/Vanta/) - [Veryfi](https://www.capterra.com/p/180429/Veryfi/) - [Vestwell](https://www.capterra.com/p/189123/Vestwell/) - [VGS](https://www.capterra.com/p/195135/VGS-Platform/) - [Webex Suite](https://www.capterra.com/p/237272/Webex/) - [When I Work](https://www.capterra.com/p/121248/When-I-Work/) - [Wizehire](https://www.capterra.com/p/185736/WizeHire/) - [WorkforceHub](https://www.capterra.com/p/228475/WorkforceHub/) - [Workiz](https://www.capterra.com/p/147525/Workiz/) - [Workyard](https://www.capterra.com/p/215558/Workyard/) - [Xero](https://www.capterra.com/p/120109/Xero/) - [ZarMoney](https://www.capterra.com/p/147348/ZarMoney-Cloud-Accounting/) - [ZipBooks](https://www.capterra.com/p/147352/ZipBooks/) Total Integrations 130 PayPal Reviewers mention that integrating PayPal with QuickBooks Online automates transaction recording and reconciliation, which they say simplifies payment processing and financial management, noting that it is essential for handling online sales. Shopify Users report that integrating Shopify with QuickBooks Online streamlines sales data transfer and inventory management, saying that it saves time and improves reporting accuracy, noting that it is crucial for e-commerce operations. QuickBooks Time Users state that integrating QuickBooks Time with QuickBooks Online facilitates employee time tracking and payroll processing, which they note enhances project labor tracking and simplifies timesheet approvals. QuickBooks Online Integrations (130) - [Accelo](https://www.capterra.com/p/225762/Accelo/) - [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) - [ApprovalMax](https://www.capterra.com/p/176713/ApprovalMax/) - [AutoEntry](https://www.capterra.com/p/227227/AutoEntry/) - [Avalara](https://www.capterra.com/p/75673/AvaTax/) - [BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/) - [BigTime](https://www.capterra.com/p/131076/BigTime/) - [BILL Accounts Payable & Receivable](https://www.capterra.com/p/166559/BILL/) - [BILL Spend & Expense](https://www.capterra.com/p/166905/Divvy/) - [Birdeye](https://www.capterra.com/p/152997/BirdEye/) - [BlueFolder](https://www.capterra.com/p/109930/BlueFolder/) - [Bolt](https://www.capterra.com/p/147310/Bolt-Subcontractor-Software/) - [Boxstorm](https://www.capterra.com/p/159774/Boxstorm/) - [BQE CORE Suite](https://www.capterra.com/p/141096/BQE-Software/) - [Buddy Punch](https://www.capterra.com/p/134003/Buddy-Punch/) - [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) - [Celoxis](https://www.capterra.com/p/5923/Celoxis/) - [ChargeOver](https://www.capterra.com/p/141294/ChargeOver/) - [Checkfront](https://www.capterra.com/p/99249/Checkfront/) - [Chrometa](https://www.capterra.com/p/100908/Chrometa/) - [Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/) - [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/) - [Clio](https://www.capterra.com/p/105428/Clio/) - [ClockShark](https://www.capterra.com/p/155467/ClockShark/) - [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) - [Contractor Foreman](https://www.capterra.com/p/166113/Contractor-Foreman/) - [ConvergeHub](https://www.capterra.com/p/134185/ConvergeHub/) - [CreditorWatch Collect](https://www.capterra.com/p/144647/Debtor-Daddy/) - [Datamolino](https://www.capterra.com/p/150838/Datamolino/) - [Deputy](https://www.capterra.com/p/167811/Deputy/) - [Descartes ShipRush](https://www.capterra.com/p/43273/ShipRush/) - [Dext](https://www.capterra.com/p/160189/Dext/) - [Dryrun](https://www.capterra.com/p/135515/Dryrun/) - 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Check out what real users say about Gusto and QuickBooks Online to find out which one would work best for your needs. Users appreciate Gusto for its efficient payroll management, highlighting its automated functionalities, user-friendly interface, and seamless integration with accounting software. They also value its pay administration features, noting the ease of tracking paystubs and managing payments. Additionally, reviewers find Gusto's HR management tools beneficial for streamlining administrative tasks and enhancing productivity. Meanwhile, QuickBooks Online users praise its comprehensive accounting software, emphasizing its ability to manage finances, generate reports, and integrate with other tools. They also commend its invoicing capabilities for automating billing processes and its suitability for small businesses, citing its user-friendly interface and scalability. As for the cons, Gusto users criticize its customer service for being inconsistent and unhelpful, and they find its pricing model expensive. They also mention issues with tax management, citing errors and lack of support. At the same time, QuickBooks Online users find its reporting features limited and difficult to customize, and they consider its pricing high. They also experience problems with bank integration, noting frequent synchronization issues. \[[2](#source-item-2)\] Pros Gusto Ryan P Graphic DesignerDesign, 2 - 10 employeesUsed the software for: 1-2 years. “As an employee with the employer implementing Gusto as our way to clock hours and bill labor, I found it pretty simple and straightforward, with full transparency as far as being able to view accrued hours, break time etc.“ December 6, 2025 RK Raechel K Training ManagerConsumer Services, 11 - 50 employeesUsed the software for: 6-12 months. “Gusto has given me the opportunity to do everything in one place, from record keeping to onboarding to calendar management and information disburesement.“ October 8, 2025 QuickBooks Online Shahid Jamil K ACCOUNTANTLogistics and Supply Chain, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “QuickBooks Online provides a modern, cloud-based accounting experience designed for small to medium-sized businesses that value convenience, automation, and collaboration.“ October 30, 2025 TB Thomas B Bookkeeper-AdministratorEnvironmental Services, 51 - 200 employeesUsed the software for: 1-2 years. “Invoicing and payments are seamless, and financial reporting tools provide all the insights we need without extra software. Because it’s cloud-based, we always have secure access to our financials, and we’ve had no major issues with performance or data integrity.“ November 7, 2025 Cons Gusto Hallye N Operation ManagementMechanical or Industrial Engineering, 11 - 50 employeesUsed the software for: I used a free trial. “Slow support, rising per-employee costs, limited customization, weaker mobile app, and advanced features locked behind higher-tier plans.“ March 26, 2026 Sofia L Head Administrative AssistantAccounting, 2 - 10 employeesUsed the software for: 1-2 years. “Gusto can get pricey depending upon the number of employees being serviced, and some employees have found it difficult to customize their withholdings.“ December 8, 2025 QuickBooks Online AR Andrew R OperationsLogistics and Supply Chain, 2 - 10 employeesUsed the software for: 6-12 months. “QuickBooks Online lacks advanced features found in the desktop version, such as advanced inventory, job costing, and industry-specific tools.“ November 14, 2025 Arianna W OwnerPerforming Arts, 2 - 10 employeesUsed the software for: 1-2 years. “There is no way to reliably set up what is relevant and how to record different suppliers, no chance to have categories remembered, even when defining defaults.“ January 8, 2026 * * * Sources 1. Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from payroll software. This list is not exhaustive. For additional features, refer to the vendor’s website. 2. Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar. * * * Need Help Deciding Between Gusto and QuickBooks Online? Talk to a Capterra advisor for free and get results within 15 minutes. 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