# Compare Gusto vs RUN Powered by ADP 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Gusto and RUN Powered by ADP based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/131882-185859/Gusto-vs-RUN --- # Gusto vs RUN Powered by ADP Features and Cost Comparison Last updated March 25th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: GustoRUN Powered by ADP2/4 selected [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.6 (4,191)](https://www.capterra.com/p/131882/Gusto/reviews/) [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.6 (1,313)](https://www.capterra.com/p/185859/RUN/reviews/) [## Gusto](https://www.capterra.com/p/131882/Gusto/)[4.6 (4,191)](https://www.capterra.com/p/131882/Gusto/reviews/) Starting Price $49.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.6 Customer Service 4.4 Reviews Sentiment Based on [4,191 reviews](#user-reviews) Positive 3,915 Neutral 162 Negative 114 [## RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.6 (1,313)](https://www.capterra.com/p/185859/RUN/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.5 Ease of Use 4.6 Customer Service 4.4 Reviews Sentiment Based on [1,313 reviews](#user-reviews) Positive 1,192 Neutral 75 Negative 46 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 27,548 reviews from payroll software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 84%Fit Feature ratings Payroll Management 4.6 Direct Deposit 4.7 Tax Compliance 4.4 W-2 Preparation 4.7 Tax Calculation 4.4 75%Fit Missing features Feature ratings Payroll Management 4.7 Direct Deposit 4.9 Tax Compliance 4.7 W-2 Preparation 4.8 Tax Calculation NA User satisfaction User satisfaction 4.6 User reviews[4,191](https://www.capterra.com/p/131882/Gusto/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.5 Customer support 4.4 User satisfaction 4.6 User reviews[1,313](https://www.capterra.com/p/185859/RUN/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.3 Customer support 4.4 Price starts from Price starts from $49Other, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Gusto is the all-in-one HR platform for growing businesses. No matter the size or stage of your company, Gusto puts the tools you need to hire, pay, and manage your team at your fingertips. Best for As a small business owner, you’re managing more than ever, and with less time to get it all done. The RUN payroll & HR platform can help free you up to focus on driving your business forward. ## User reviews Pros & cons Ryan P. Graphic Designer > "As an employee with the employer implementing Gusto as our way to clock hours and bill labor, I found it pretty simple and straightforward, with full transparency as far..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7057520) Hallye N. Operation Management > "Slow support, rising per-employee costs, limited customization, weaker mobile app, and advanced features locked behind higher-tier plans." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7119489) RK Raechel K. Training Manager > "Gusto has given me the opportunity to do everything in one place, from record keeping to onboarding to calendar management and information disburesement." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7023548) Sofia L. Head Administrative Assistant > "Gusto can get pricey depending upon the number of employees being serviced, and some employees have found it difficult to customize their withholdings." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7058600) DH David H. Attorney > "It suits my personal needs as well, since the information I access is required for non-business needs, including loan and other financial matters." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7081595) YP Yolanda P. Founder > "The first time I applied for the Gusto card it took a while before my fun’s were on my card and my deposit was not sent to my card right away." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7075949) VR Verified Reviewer server > "It excels at getting you paid reliably, often early, and without confusion. If that’s your main goal, it delivers. If you want robust banking tools or fast individual..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7072599) GM Gustavo M. Manager > "What I don't like about Gusto is that it can get a bit pricey as your business grows or if you need additional features. While it's affordable for small businesses, the..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6524324) HS Hailey S. Server > "It is the perfect assistant to ensure that paystubs are done accurately, in a timely manner and allow for employees to have access to their tax documents." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6813926) CJ Chris J. Director of Clinical Operations. > "Perhaps one of the bigger challenges with Gusto is its limited customization options. While it does cover the basics well, if your organization has unique payroll or..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6559429) SP Sara P. Director of Operations > "We have been using Gusto for years and it has truly changed how we operate. While we have a relatively small team, I can imagine this software would be equally beneficial..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7065761) VR Verified Reviewer HR Director > "There are limitations on reporting fuctions that needs some customization." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7054840) Ryan P. Graphic Designer > "Overall I found it easy to enter and keep track of my hours each day and week. If I ever add employees and grow the size of my business, I will use Gusto for all of my..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7057520) Carlie R. Owner > "Sometimes the system ran a little bit slower than was supposed to and paychecks were going out late for several months" [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7105844) BK Brianna K. Social Media Manager > "Even after I left a company who used Gusto, the team at Gusto were able to help me track down my W2s or other resources I might need." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7029219) SS Sara S. Client Relations Coordinator > "I also don't enjoy that each contractor has a limit on how many payments per month they can receive - we have had to combine several smaller payments into larger ones for..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6719423) Dan J. COO > "For employee ease, clean interface, and simple to understand platform, Gusto proved a valuable investment. Once you grow beyond a certain size, it can be limiting as you..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7092250) HB Hayleigh B. Infant Teacher > "Gusto requires me to put a note every time I clock in and it doesn’t any of my coworkers." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7067109) NH Nicole H. Director of operations > "Being able to process payroll online and integrate with our scheduling tool is a time saver" [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7073152) Dovid D. Owner > "They lie about forms and tax filing so that they cause loss of money to the company." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7099297) SA Suman A. TAx preparer and Licensed Producer > "Time tracking and scheduling ensure accurate payroll and the mobile app enables management on the go." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7008018) TJ Tanya J. Founder > "Gusto like many software companies FAIL when it comes to providing adequate and thorough support. If you never run into issues, then the software works perfectly. If you..." [See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6361416) VR Verified Reviewer Sr. People Ops > "Overall, it's a great platform to manage payroll and benefits, although sometimes prices seem a bit high for the quality of providers/carriers." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7037192) AD Angie D. Executive Director > "I'd like to do receipts on Gusto but I can't afford the additional cost, sometimes it feels like there are a lot of additional charges for basic features on an already..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6872741) PN Princess N. Legal Associate > "I like the part of accessing everything as everything is readily available from the drop down menu,our teams onboarding is simple and allows us to input our own..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6484529) Abbey W. owner, founder > "It's a bit difficult to link Gusto to benefits like workers comp and insurance." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7084565) SM Sanaa M. Middle School Staff > "As an employee, it is reassuring to be able to view upcoming paychecks, paystubs, tax documents, and account history in a highly convenient app on your smartphone." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6862833) VR Verified Reviewer administrative > "The only drawback I would point out is that it sometimes takes a while to respond, and some advanced features are only available on higher plans." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6802184) SP Sara P. Director of Operations > "Overall, Gusto is an excellent resource for payroll, managing salaries, and tracking time off." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7065761) JB John B. Treasurer > "It was tricky to get Gusto fully integrated with our preferred timekeeping system. " [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7073486) James L. Consultant > "The price point is perfect for taking the responsibility of payroll reporting off the plate for business owners." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7066842) TR Todd R. President > "The hiring module does not have a way of managing one applicant who has applied for multiple jobs. " [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6841973) RK Raechel K. Training Manager > "Our team can access benefits, birthdays, compensation, and time-off in one place." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7023548) VR Verified Reviewer server > "Support favors employers. If you’re just an employee with a problem, response times can feel slower than they should." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7072599) VR Verified Reviewer Sr. People Ops > "It also provides an extensive and descriptive way to manage users and permissions." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7037192) MB Matt B. CEO > "I wish that Gusto handled payroll outside the US, as the lack of that feature has forced us to look at other products." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6817891) JG Janna G. Executive Director > "Gusto allows for individual employee engagement which provides efficiency for the HR team while allowing an autonomous management of personal details such as PTO request,..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6542595) VR Verified Reviewer CEO and Founder > "It was such a mess that what was 100% automated by the doctor and pharmacy, the pharmacy couldn't undo the transaction and was going to send back the prescription." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6865118) DH David H. Attorney > "The login is reasonable easy, and it's easy to find the information I need - in particular the tax and paystub information described above, which is often needed for..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7081595) YB YURI B. HR > "the one con I can think of is that the site seems a little dated like it's not as easy to use as other systems." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7109453) ANDREY V. CEO > "Great management of contracts and compliance documents and great value for money for smaller teams." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7039461) GS Garrett S. Federal WildFire Contracts > "Gusto’s actions continuously creates unnecessary financial strain and wasted time." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7079651) Bryce S. Software Implementation > "It handles tax filings, benefits administration, and direct deposits seamlessly, which saves a lot of time." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6883167) MK Matthew K. CEO > "Their support gaslights you and waste your time for at least an hour before reaching out for help, then they discuss ways to try and explain to you they aren't going to..." [See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6865516) Emily C. Business Manager > "It’s also very affordable compared to many other payroll services, especially for small to mid-sized businesses, and offers good value for what you get." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7080271) SM Sanaa M. Middle School Staff > "Gusto does not contain direct messaging options for employees to contact their company's HR services team." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6862833) MG Moran G. Mobile Marketing Lead > "I love the employee interface, it gives a detailed breakdown of actual hours worked and amounts due, with statistics that enhance transparency." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6641857) JS Jessica S. Program Manager > "Lack of gps tracking function when clocking in and bread crumbs." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6870996) Stenie O. People Care and Coordinator Director > "It provides great help to small business management that do not want to invest a lot of money to do their payroll." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7097567) KO Kearis O. Director > "For instance, the card we had on file to pay our subscription expired, so the whole system went down." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6857654) NH Neil H. Franchise Owner > "I especially like the straightforward pricing model. As you become busier, you pay more, but when things slow down, the pricing also decreases, based on the number of..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6820410) VR Verified Reviewer CEO and Founder > "The family had to go in person to the pharmacy, use a different credit card and not be able to use their own FSA money." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6865118) VR Verified Reviewer Administrative Director > "I love using Gusto it is a great tool for small businesses who what to keep good records and grow professionally" [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7081478) VR Verified Reviewer CEO and Founder > "A receipt for a denied transaction. Before I would ever recommend that great payroll that Gusto has been, they need to either stop doing FSA all together or find a..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6865118) AM Anukriti M. Architectural Designer > "Employees can access their pay stubs, tax forms, and benefits details, which reduces administrative burden and enhances transparency." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6620227) DS Daren S. Owner > "We cancelled our service without running any payroll in the month of April and they charged the full months fee anyway. " [See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6799451) EB Erika B. Massage Therapist > "It also was smooth and easy to view previous pay period information, as well as tax information at the end of the year." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7026222) DS Daren S. Owner > "Gusto has had constant price increases and you are stuck with paying for a full month regardless of when you cancel their service." [See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6799451) James L. Consultant > "Gusto has always been a great platform for managing payroll for small and mid-sized businesses." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7066842) HD Hannah D. HR Coordinator > "I worked for a larger company and it didn't have the dedicated level of service I am used to from other HRIS providers." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6786218) GM Gustavo M. Manager > "After more than two years of using Gusto as my primary payroll tool, my experience has been quite smooth and efficient, especially when managing my store's employee..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6524324) VM Vincent M. Operations Manager > "weeks of behind 401k contributions, and it's not 100% Gusto's fault but my experience is that it's been very hard to get answers from their team that works in this..." [See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6884455) CB Cecelia B. Operations Specialist > "I only had one bad experience with Gusto, but they fixed the bugs and issues really quick, and their customer support helped out as well." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7107707) VR Verified Reviewer Office Manager > "The customer service can be a little frustrating at times." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7075036) LP Lynne P. Office Manager > "What I like most about Gusto is how it simplifies payroll and HR tasks." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7107684) MS Morgan S. Customer Success Manager > "For example, I got married one year, and now have a different email than the one that Gusto uses for login, and I cannot figure out how to change the actual login email..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6523679) AK Amanda K. Assistant Director > "I can pay my team members within a minutes with some clicks and it also takes care of taxes automatically which saves me a lot of time." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6492973) ZB Zakaria B. sales rep > "The limited customization options for reports can be a drawback for businesses with specific needs." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6608809) Abbey W. owner, founder > "I love how simple it is to use as Gusto guides you through all the requirements, from taxes to reports and files them all automatically." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7084565) MH Melanie H. HR Specialist > "The reporting is not as robust or user friendly as our accounting software reporting." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6807540) VR Verified Reviewer Operations Manager > "I have enjoyed my time using Gusto; it alerts me around payday and helps me look through my paystubs and PTO management." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6445284) VR Verified Reviewer server > "Not ideal if you still live in the physical-currency world." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7072599) AG Adina G. Home Healthcare > "Gusto automate tasks like on boarding new clients and running payroll, freeing up time for more strategic work and business." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6529045) AG Allison G. Owner > "We want people to be able to clock in/out for a paid lunch break just to track time, but this isn't possible." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6547872) MS Morgan S. Customer Success Manager > "As a place to track my pay, I appreciate the user-friendly interface making it simple to explore tools within the platform, and find all information that I need at any..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6523679) NW Natasha W. Manager > "The only thing I dislike about Gusto is sometimes there are moments that direct deposit paychecks have been delayed by hours up to a couple of days." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6340372) SR Skyler R. Executive Director > "It simplifies tax filing and takes the guess work out of bookkeeping as it shows everything my contractor made for the year." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6557567) SK Sarah K. People Ops Manager > "The reporting functionality was also lacking compared to some of their competitors." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6853705) IL Ian L. City Lead > "The app allows us to deposit our pay to our bank accounts instantly." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7013107) AH Amanda H. Office Manager > "Have been using Gusto for over 7+ years now and have not even wanted or needed to look for any additional services!" [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7103161) [View Reviews](https://www.capterra.com/p/131882/Gusto/reviews/) Maxwell P. General Manager > "My employees can clock in and out easily, and that data flows directly into the payroll system without me having to manually enter hours, which eliminates so many human..." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7059279) DT Deborah T. Controller > "It cannot handle multiple local jurisdictions so it's not compatible for a small construction business that has multiple job sites, employees living in one state and..." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7091709) KO Kelvin O. Chief Operating Officer > "It helps automate payroll, handle tax filings, and keep employee records organized, which reduces a lot of administrative work. While there are a few areas where the..." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7113468) JM Jeannine M. Accountant and Human Resources > "My particular system has a search engine that ADP does not prefer which causes me to refresh my page in order to print out the information I seek." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7100646) MM Maria M. Human Resources Manager > "Overall, RUN Powered by ADP is a solid, dependable payroll solution that balances usability, compliance, and support, making it a strong option for organizations seeking a..." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7090891) JM Jenny M. Business Manager > "I don't like that I can't enter payroll earlier in the week and specify what day I would like the paychecks delivered. Whenever I enter and approve payroll, checks deliver..." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7065042) HV Hali V. Director of Client Services > "It made key tasks—such as updating our employee handbook and distributing it for review and signatures—much easier and more streamlined. Although there was a slight..." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7050240) RS Ronnii S. Managing Principal > "My previous provider allowed users to activate or deactivate automatic payroll themselves, so ADP’s process feels like an unnecessary extra step." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7095573) DF David F. Manager > "I like how it automates tax filings, direct deposits, and compliance updates, reducing the risk of errors and saving time." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7064948) LB Laura B. Corporate Director of People Operations > "Cons: Advanced HR tools and integrations (e.g., time tracking, benefits management) often require paid add-ons, which can increase costs." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___6885977) MH Michelle H. Office Manager > "The platform provides all the tools I need to manage payroll, policy, taxes, reporting new hires and employees." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7118094) CH Chad H. Owner > "the tech lost his 1099 for 2025 and wanted me to send him another one so I tried to get his specifically but had difficulty figuring it out what I ended up doing was..." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7108289) RP Ronnie P. office manager > "The platform is very user-friendly, allowing you to quickly process payroll, manage employee information, and handle tax filings with confidence." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7107974) Alex D. Manager > "The pricing can feel a bit steep for very small teams, and some of the automated email notifications can be a bit more frequent than necessary." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7119696) MD Militza D. Ownet > "User-friendly and payroll can be processed quickly once everything is Automatic tax calculations, filings, and reminders help reduce errors and stress." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7065931) JL Julie L. office Manager > "I can't customize meal break times, which causes daily alerts that are unneeded." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7113670) JR Jen R. Finance and Accounting Team Member > "The automatic tax filing, time tracking, and direct deposit features save a lot of time and help keep everything accurate." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7032652) NH Nicole H. VIce President > "The only thing that is difficult, is trying to figure out a report for job costing that totals with taxes to match what is debited from our account." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7102955) PS Pratik S. Director - Client Services and Project Management > "The platform is intuitive and helps simplify payroll processing, tax filing, and employee management in one system." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7113089) AC Anisley C. Administrator > "Additionally, some features lack customization options, making it harder to tailor the system to specific business needs." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7065873) DR Danielle R. Owner > "The employee management tools keep payroll records organized, and the implementation process helps guide businesses through the setup step by step." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111159) RP Ronnie P. office manager > "At times, navigating between different sections of the platform can also feel slightly clunky, especially when trying to quickly find specific payroll or employee details." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7107974) QB Quinton B. Owner > "We enjoy the support we need when we run into issues, and we also enjoy that the employees can access their payroll and paystubs and monitor their own pay." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7112122) JC Jacqueline C. Organization Manager > "There are no applications that I can just print off I have to put it together. And I get a lot of emails for retirement plans but we are to small for a retirement plan" [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7096577) ER Emily R. Manager > "The ability to have my weekly payroll summary reports automatically download has also streamlined our bookkeeping process as well!" [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7093292) AS Alex S. COO > "It lacks a little customization. And its actually fairly annoying that you need to verify available funds in your first few payrolls." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7112610) OR Omar R. Business Owner > "It provides plenty of features that meet all of our small business needs and it the ability to scale up as the business grows." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7107813) JS Jasmine S. Office Manager > "I thought I was getting features that I recently found out were not available to me because of the tier we purchased. Since I have less than 25 employees I can not update..." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7103360) MT Michelle T. HR Manager > "It makes life easy for me by automatically calculating taxes, ensuring tax compliance, easy access to reports, and the readily available access for employee's portal..." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7001675) JH Johambert H. PRESIDENT > "The process implementation and initial setup can be somewhat confusing, especially for small business owners who are setting up payroll systems for the first time." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111739) JH Johambert H. PRESIDENT > "It provides reliable payroll processing, good record management, and a user-friendly interface once everything is configured." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111739) AB Alexis B. Human Resources and Payroll > "ADP seems to be making upgrades with this, but it doesn't look like I can go back and have my other employees complete the online paperwork like my new hires now can. " [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7087160) OH Ofek H. CFO > "Reports such as payroll summaries, employee compensation details, and tax forms (including 941s and other filings) are well organized and easy to download when needed." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7063651) BM Brittany M. Executive Director > "Can be confusing/frustrating if there is an issue, typically need to initiate a chat if time cannot be submitted as it does not tell you what the specific error is," [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7110818) RC Rebecca C. HR Consultant > "The help chat is reliable, and I really like the co browsing feature since it allows the reps to walk through things with me whenever I need support." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7086180) Jamie M. Office Manager > "Each time we called support, we spoke with someone new and had to re-explain our payroll setup, which could be time-consuming and less efficient." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7063959) RP Ronnie P. office manager > "It saves time by keeping everything organized in one place, and the reporting tools make it easy to track important details for a growing business." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7107974) JR Jen R. VP Finance Operations > "PTO not calculated correctly when you terminate an employee - based on date of payroll vs. term date." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7086162) Jamie M. Office Manager > "We also appreciated ADP’s strong customer support and compliance expertise, which were particularly valuable in a regulated, multi-job environment such as construction." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7063959) SP Samantha P. Accounting Department > "Existing employment laws already cover unfair treatment, so adding hairstyle‑specific rules could seem unnecessary or overly complicated." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7086172) RS Ronnii S. Managing Principal > "My ADP representative, \[sensitive content hidden\], personally walked me through my first two payroll runs, ensuring accuracy and building my confidence with the system." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7095573) SM Sherae M. Founder > "There were a few times where I didn’t run a payroll and it threw the entire payroll off, and I had a hard time trying to get it back on target." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7064382) DP Daniel P. Owner > "The best thing about this app is it takes the hassle out every day things like my quarterly and annual filing I’m glad I have it not to mention my agent Jenna is the bomb..." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7064000) AS April S. HR > "The 1099 took forever to send out I had to email them and print them at home and hand it to the contractors to be compliant." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7095085) BF Brenda F. Director of Business Development-Practice Administrator > "Real tools for daily, weekly, monthly and yearly tracking, saves time and headaches." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7025183) KM Kerrie M. Owner > "I made an error: I collect hours the same week I process payroll, so my dates are a bit off." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7087550) RM Renee M. Operations Manager > "The products and support save you time and ensure payroll, workers comp, benefits deductions, PTO, PLAWA, ERISA are done correctly." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7002142) KT Kathy T. President > "My only complaint is on the timekeeping which does not allow me to define what a workday is." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7048461) Alex D. Manager > "It handles the calculations and filings efficiently, which provides peace of mind that everything is being processed accurately and on time." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7119696) KM Kevin M. CEO > "verifying funds at the end of the day and threatening not to do payroll if we don't verify is kind of bs. " [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7098577) JH Johambert H. PRESIDENT > "The interface is clean and intuitive, which makes running payroll, reviewing employee information, and generating reports fairly straightforward." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111739) EH Eddie H. Program Director > "Sometimes the products are magnified too much, and I am unable to zoom in on the specifics I'm looking for." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7119378) AF Andrea F. CFO > "I use a couple of different ADP payroll products for different businesses and Run is by far the best, most east to use for a small business like mine. And you cannot..." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111557) KL Kyle L. COO > "The wait time on your phone to get ahold of someone who can help is over an hour, and the reason to make me waste that time is pointless." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7093542) DC Deidra C. HR Administrator > "One of the best features in RUN is CareerPlug, it's helped the implementation process for new employees run so smoothly. Plus, given us very qualified applicants." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7076225) PN Patricia N. Operating Officer > "I was trained in entering the Payroll with a team from ADo and was instructed to enter employees hrs but it was still not entered correctly" [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7064871) MB Margie B. owner > "I appreciate the automated tax calculations and filings, which help ensure compliance and reduce the risk of errors." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7097565) KE Kathy E. CEO > "He did not answer my questions in a manor that helped me to set up the payroll, stating "I don't know" for his answers to some of my questions." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7091535) LR LISA R. Office manager > "ADP makes running payroll, adding new employees, terminating employees, 401K, all easier for me. " [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7097959) CA Callie A. Chief Financial Officer > "RUN is more expensive than my previous provider, and the addition of time keeping to my package added additional cost." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7097146) SW Suzanne W. HR and Business Manager > "I wish it was a little more robust to handle more pay categories, but it works just fine for an average payroll and they handle taxes, etc. which saves me that headache." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7115570) JP Jaime P. director owner > "The lack of information about retirement procedures and how complex the tab for reductions is." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7115980) TE Therise E. Founder > "ADP has extremely knowledgeable support staff willing to provide assistance when needed. When exploring payroll providers, I discovered that the ability to speak with a..." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7000358) LM Larissa M. Office Manager > "The system also doesn't show any change history with things like deductions and pay." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7092605) DR Danielle R. Owner > "Overall, RUN Powered by ADP has been a dependable payroll platform that helps streamline payroll processing and keep employee records organized." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111159) MB Margie B. owner > "Additionally, reaching the correct representative for specific inquiries can be time-consuming, which may delay resolution." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7097565) RL Robert L. Cpa > "Staff are very helpful and having all of my clients in one portal allows me to work on numerous clients at once" [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7064121) MP Mark P. General Manager > "The inability to have invoices sent automatically to my email whenever my checking accounts get debited. " [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7001725) PS Pratik S. Director - Client Services and Project Management > "The platform makes it easy to process payroll, manage employee information, and handle tax filings in one place." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7113089) RM Raven M. Veterinarian Owner > "I do not like that you cannot adjust the meal periods to longer than 30 minutes." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7118950) TG Thomas G. Mobile Detailer > "RUN Powered by ADP has been a great tool for managing payroll and basic HR needs for my small business." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7066032) KE Kathy E. CEO > "He would interupt me when I would ask specifics about the set up, and then I found out that he was incorrect in tellling me that it was set properly." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7091535) MD Militza D. Ownet > "It is a dependable payroll system that simplifies payroll, tax compliance, and employee management." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7065931) RL Ronni L. Office Manager > "The time tracking and attendance can be a little confusing at times." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7067827) CW Carlos W. CEO > "Everything from running payroll to setting up direct deposit is simple, clear, and well organized, which saves time and reduces mistakes." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7063716) Sean B. Bookkeeper > "Again, the only issue is transferring employees (which have to be manually reentered)." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7118073) HK Hunter K. Owner > "I also am so glad that ADP is able to handle all of my tax deposits and filings- something that i used to manually do!" [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7063996) KH Katie H. Administrative > "I've just now shut down the workers comp because my rep was horrible, let our policy lapse and I have tons of unanswered emails." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7098350) CK Collette K. Practice Manager > "Availability to process payroll 24 hours a day is nice and also having access customer service at anytime of the day is helpful." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7086206) MT Marcus T. General Manager > "Some modules are not applicable to our business model, but that will be true of any software or SaaS service." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7118088) [View Reviews](https://www.capterra.com/p/185859/RUN/reviews/) ## User interface 4.62 (4,191) [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) 4.56 (1,313) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 1099 Preparation 207 Important 401(k) Tracking 150 Important Access Controls/Permissions 120 Important Gusto Top features 35/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Process/Workflow Automation - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/131882/Gusto/#features) RUN Powered by ADP 24/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Process/Workflow Automation - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/185859/RUN/#features) ### Recognition No recognitions have been awarded to Gusto No recognitions have been awarded to RUN Powered by ADP ### Deployment & support Gusto Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos RUN Powered by ADP Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Gusto - By Gusto - Located in United States - Founded in 2011 RUN Powered by ADP - By ADP - Located in United States - Founded in 1942 ## Popular Comparisons [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,191)](https://www.capterra.com/p/131882/Gusto/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,263)](https://www.capterra.com/p/205015/Deel/reviews/) $49/month Price $5/month 4.5 Features 4.8 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/131882-205015/Gusto-vs-Deel) [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.56 (1,313)](https://www.capterra.com/p/185859/RUN/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,263)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.5 Features 4.8 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/185859-205015/RUN-vs-Deel) [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,191)](https://www.capterra.com/p/131882/Gusto/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,603)](https://www.capterra.com/p/172127/Rippling/reviews/) $49/month Price $8/month 4.5 Features 4.8 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/131882-172127/Gusto-vs-Rippling) [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.56 (1,313)](https://www.capterra.com/p/185859/RUN/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,603)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.5 Features 4.8 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/172127-185859/Rippling-vs-RUN) [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,191)](https://www.capterra.com/p/131882/Gusto/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/) $49/month Price Contact vendor for pricing 4.5 Features 4.3 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-131882/WebPay-vs-Gusto) [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.56 (1,313)](https://www.capterra.com/p/185859/RUN/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.3 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-185859/WebPay-vs-RUN) [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,191)](https://www.capterra.com/p/131882/Gusto/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,165)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) $49/month Price Contact vendor for pricing 4.5 Features 4.3 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/131882-155895/Gusto-vs-WorkforceNow) [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.56 (1,313)](https://www.capterra.com/p/185859/RUN/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,165)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.3 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/155895-185859/WorkforceNow-vs-RUN) [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,191)](https://www.capterra.com/p/131882/Gusto/reviews/) vs [Patriot Payroll](https://www.capterra.com/p/116050/Patriot-Payroll/)[4.81 (3,627)](https://www.capterra.com/p/116050/Patriot-Payroll/reviews/) $49/month Price $17/month 4.5 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/116050-131882/Patriot-Payroll-vs-Gusto) [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.56 (1,313)](https://www.capterra.com/p/185859/RUN/reviews/) vs [Patriot Payroll](https://www.capterra.com/p/116050/Patriot-Payroll/)[4.81 (3,627)](https://www.capterra.com/p/116050/Patriot-Payroll/reviews/) Contact vendor for pricing Price $17/month 4.5 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/116050-185859/Patriot-Payroll-vs-RUN) [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,191)](https://www.capterra.com/p/131882/Gusto/reviews/) vs [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,783)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) $49/month Price Contact vendor for pricing 4.5 Features 4.1 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/119841-131882/Paychex-Flex-vs-Gusto) [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.56 (1,313)](https://www.capterra.com/p/185859/RUN/reviews/) vs [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,783)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.1 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/119841-185859/Paychex-Flex-vs-RUN)