# Compare Gusto vs Employment Hero 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Gusto and Employment Hero based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/131882-144645/Gusto-vs-Employment-Hero

---

# Gusto vs Employment Hero Features and Cost Comparison

Last updated March 20th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

GustoEmployment Hero2/4 selected

[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.6 (4,191)](https://www.capterra.com/p/131882/Gusto/reviews/)

[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.4 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/)

[## Gusto](https://www.capterra.com/p/131882/Gusto/)[4.6 (4,191)](https://www.capterra.com/p/131882/Gusto/reviews/)

Starting Price

$49.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [4,191 reviews](#user-reviews)

Positive

3,915

Neutral

162

Negative

114

[## Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.4 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/)

Starting Price

$10.00/month

Value-for-Money

4.3

Functionality

4.2

Ease of Use

4.4

Customer Service

4.1

Reviews Sentiment

Based on [239 reviews](#user-reviews)

Positive

209

Neutral

17

Negative

13

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 27,548 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

84%Fit

High performer

Feature ratings

Payroll Management

4.6

Direct Deposit

4.7

Tax Compliance

4.4

W-2 Preparation

4.7

Tax Calculation

4.4

56%Fit

Missing features

Feature ratings

Payroll Management

3.8

Direct Deposit

NA

Tax Compliance

3.6

W-2 Preparation

3.1

Tax Calculation

NA

User satisfaction

User satisfaction

4.6

User reviews[4,191](https://www.capterra.com/p/131882/Gusto/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.4

User satisfaction

4.4

User reviews[239](https://www.capterra.com/p/144645/Employment-Hero/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

4.3

Customer support

4.1

Price starts from

Price starts from

$49Other, Per Month

-   Free version
-   Free trial

Price starts from

$10Usage Based, Per Month

-   Free version
-   Free trial

Best for

Best for

Gusto is the all-in-one HR platform for growing businesses. No matter the size or stage of your company, Gusto puts the tools you need to hire, pay, and manage your team at your fingertips.

Best for

Employment Hero is used by HR departments, payroll managers, recruiters, accountants, and growing organizations across industries like healthcare, hospitality, and retail.

## User reviews

Pros & cons

Ryan P.

Graphic Designer

> "As an employee with the employer implementing Gusto as our way to clock hours and bill labor, I found it pretty simple and straightforward, with full transparency as far..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7057520)

Hallye N.

Operation Management

> "Slow support, rising per-employee costs, limited customization, weaker mobile app, and advanced features locked behind higher-tier plans."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7119489)

RK

Raechel K.

Training Manager

> "Gusto has given me the opportunity to do everything in one place, from record keeping to onboarding to calendar management and information disburesement."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7023548)

Sofia L.

Head Administrative Assistant

> "Gusto can get pricey depending upon the number of employees being serviced, and some employees have found it difficult to customize their withholdings."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7058600)

DH

David H.

Attorney

> "It suits my personal needs as well, since the information I access is required for non-business needs, including loan and other financial matters."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7081595)

YP

Yolanda P.

Founder

> "The first time I applied for the Gusto card it took a while before my fun’s were on my card and my deposit was not sent to my card right away."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7075949)

VR

Verified Reviewer

server

> "It excels at getting you paid reliably, often early, and without confusion. If that’s your main goal, it delivers. If you want robust banking tools or fast individual..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7072599)

GM

Gustavo M.

Manager

> "What I don't like about Gusto is that it can get a bit pricey as your business grows or if you need additional features. While it's affordable for small businesses, the..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6524324)

HS

Hailey S.

Server

> "It is the perfect assistant to ensure that paystubs are done accurately, in a timely manner and allow for employees to have access to their tax documents."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6813926)

CJ

Chris J.

Director of Clinical Operations.

> "Perhaps one of the bigger challenges with Gusto is its limited customization options. While it does cover the basics well, if your organization has unique payroll or..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6559429)

SP

Sara P.

Director of Operations

> "We have been using Gusto for years and it has truly changed how we operate. While we have a relatively small team, I can imagine this software would be equally beneficial..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7065761)

VR

Verified Reviewer

HR Director

> "There are limitations on reporting fuctions that needs some customization."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7054840)

Ryan P.

Graphic Designer

> "Overall I found it easy to enter and keep track of my hours each day and week. If I ever add employees and grow the size of my business, I will use Gusto for all of my..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7057520)

Carlie R.

Owner

> "Sometimes the system ran a little bit slower than was supposed to and paychecks were going out late for several months"

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7105844)

BK

Brianna K.

Social Media Manager

> "Even after I left a company who used Gusto, the team at Gusto were able to help me track down my W2s or other resources I might need."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7029219)

SS

Sara S.

Client Relations Coordinator

> "I also don't enjoy that each contractor has a limit on how many payments per month they can receive - we have had to combine several smaller payments into larger ones for..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6719423)

Dan J.

COO

> "For employee ease, clean interface, and simple to understand platform, Gusto proved a valuable investment. Once you grow beyond a certain size, it can be limiting as you..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7092250)

HB

Hayleigh B.

Infant Teacher

> "Gusto requires me to put a note every time I clock in and it doesn’t any of my coworkers."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7067109)

NH

Nicole H.

Director of operations

> "Being able to process payroll online and integrate with our scheduling tool is a time saver"

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7073152)

Dovid D.

Owner

> "They lie about forms and tax filing so that they cause loss of money to the company."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7099297)

SA

Suman A.

TAx preparer and Licensed Producer

> "Time tracking and scheduling ensure accurate payroll and the mobile app enables management on the go."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7008018)

TJ

Tanya J.

Founder

> "Gusto like many software companies FAIL when it comes to providing adequate and thorough support. If you never run into issues, then the software works perfectly. If you..."

[See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6361416)

VR

Verified Reviewer

Sr. People Ops

> "Overall, it's a great platform to manage payroll and benefits, although sometimes prices seem a bit high for the quality of providers/carriers."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7037192)

AD

Angie D.

Executive Director

> "I'd like to do receipts on Gusto but I can't afford the additional cost, sometimes it feels like there are a lot of additional charges for basic features on an already..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6872741)

PN

Princess N.

Legal Associate

> "I like the part of accessing everything as everything is readily available from the drop down menu,our teams onboarding is simple and allows us to input our own..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6484529)

Abbey W.

owner, founder

> "It's a bit difficult to link Gusto to benefits like workers comp and insurance."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7084565)

SM

Sanaa M.

Middle School Staff

> "As an employee, it is reassuring to be able to view upcoming paychecks, paystubs, tax documents, and account history in a highly convenient app on your smartphone."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6862833)

VR

Verified Reviewer

administrative

> "The only drawback I would point out is that it sometimes takes a while to respond, and some advanced features are only available on higher plans."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6802184)

SP

Sara P.

Director of Operations

> "Overall, Gusto is an excellent resource for payroll, managing salaries, and tracking time off."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7065761)

JB

John B.

Treasurer

> "It was tricky to get Gusto fully integrated with our preferred timekeeping system. "

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7073486)

James L.

Consultant

> "The price point is perfect for taking the responsibility of payroll reporting off the plate for business owners."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7066842)

TR

Todd R.

President

> "The hiring module does not have a way of managing one applicant who has applied for multiple jobs. "

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6841973)

RK

Raechel K.

Training Manager

> "Our team can access benefits, birthdays, compensation, and time-off in one place."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7023548)

VR

Verified Reviewer

server

> "Support favors employers. If you’re just an employee with a problem, response times can feel slower than they should."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7072599)

VR

Verified Reviewer

Sr. People Ops

> "It also provides an extensive and descriptive way to manage users and permissions."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7037192)

MB

Matt B.

CEO

> "I wish that Gusto handled payroll outside the US, as the lack of that feature has forced us to look at other products."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6817891)

JG

Janna G.

Executive Director

> "Gusto allows for individual employee engagement which provides efficiency for the HR team while allowing an autonomous management of personal details such as PTO request,..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6542595)

VR

Verified Reviewer

CEO and Founder

> "It was such a mess that what was 100% automated by the doctor and pharmacy, the pharmacy couldn't undo the transaction and was going to send back the prescription."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6865118)

DH

David H.

Attorney

> "The login is reasonable easy, and it's easy to find the information I need - in particular the tax and paystub information described above, which is often needed for..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7081595)

YB

YURI B.

HR

> "the one con I can think of is that the site seems a little dated like it's not as easy to use as other systems."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7109453)

ANDREY V.

CEO

> "Great management of contracts and compliance documents and great value for money for smaller teams."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7039461)

GS

Garrett S.

Federal WildFire Contracts

> "Gusto’s actions continuously creates unnecessary financial strain and wasted time."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7079651)

Bryce S.

Software Implementation

> "It handles tax filings, benefits administration, and direct deposits seamlessly, which saves a lot of time."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6883167)

MK

Matthew K.

CEO

> "Their support gaslights you and waste your time for at least an hour before reaching out for help, then they discuss ways to try and explain to you they aren't going to..."

[See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6865516)

Emily C.

Business Manager

> "It’s also very affordable compared to many other payroll services, especially for small to mid-sized businesses, and offers good value for what you get."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7080271)

SM

Sanaa M.

Middle School Staff

> "Gusto does not contain direct messaging options for employees to contact their company's HR services team."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6862833)

MG

Moran G.

Mobile Marketing Lead

> "I love the employee interface, it gives a detailed breakdown of actual hours worked and amounts due, with statistics that enhance transparency."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6641857)

JS

Jessica S.

Program Manager

> "Lack of gps tracking function when clocking in and bread crumbs."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6870996)

Stenie O.

People Care and Coordinator Director

> "It provides great help to small business management that do not want to invest a lot of money to do their payroll."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7097567)

KO

Kearis O.

Director

> "For instance, the card we had on file to pay our subscription expired, so the whole system went down."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6857654)

NH

Neil H.

Franchise Owner

> "I especially like the straightforward pricing model. As you become busier, you pay more, but when things slow down, the pricing also decreases, based on the number of..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6820410)

VR

Verified Reviewer

CEO and Founder

> "The family had to go in person to the pharmacy, use a different credit card and not be able to use their own FSA money."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6865118)

VR

Verified Reviewer

Administrative Clerrk

> "I love using Gusto it is a great tool for small businesses who what to keep good records and grow professionally"

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7081478)

VR

Verified Reviewer

CEO and Founder

> "A receipt for a denied transaction. Before I would ever recommend that great payroll that Gusto has been, they need to either stop doing FSA all together or find a..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6865118)

AM

Anukriti M.

Architectural Designer

> "Employees can access their pay stubs, tax forms, and benefits details, which reduces administrative burden and enhances transparency."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6620227)

DS

Daren S.

Owner

> "We cancelled our service without running any payroll in the month of April and they charged the full months fee anyway. "

[See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6799451)

EB

Erika B.

Massage Therapist

> "It also was smooth and easy to view previous pay period information, as well as tax information at the end of the year."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7026222)

DS

Daren S.

Owner

> "Gusto has had constant price increases and you are stuck with paying for a full month regardless of when you cancel their service."

[See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6799451)

James L.

Consultant

> "Gusto has always been a great platform for managing payroll for small and mid-sized businesses."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7066842)

HD

Hannah D.

HR Coordinator

> "I worked for a larger company and it didn't have the dedicated level of service I am used to from other HRIS providers."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6786218)

GM

Gustavo M.

Manager

> "After more than two years of using Gusto as my primary payroll tool, my experience has been quite smooth and efficient, especially when managing my store's employee..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6524324)

VM

Vincent M.

Operations Manager

> "weeks of behind 401k contributions, and it's not 100% Gusto's fault but my experience is that it's been very hard to get answers from their team that works in this..."

[See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6884455)

CB

Cecelia B.

Operations Specialist

> "I only had one bad experience with Gusto, but they fixed the bugs and issues really quick, and their customer support helped out as well."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7107707)

VR

Verified Reviewer

Office Manager

> "The customer service can be a little frustrating at times."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7075036)

LP

Lynne P.

Office Manager

> "What I like most about Gusto is how it simplifies payroll and HR tasks."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7107684)

MS

Morgan S.

Customer Success Manager

> "For example, I got married one year, and now have a different email than the one that Gusto uses for login, and I cannot figure out how to change the actual login email..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6523679)

AK

Amanda K.

Assistant Director

> "I can pay my team members within a minutes with some clicks and it also takes care of taxes automatically which saves me a lot of time."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6492973)

ZB

Zakaria B.

sales rep

> "The limited customization options for reports can be a drawback for businesses with specific needs."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6608809)

Abbey W.

owner, founder

> "I love how simple it is to use as Gusto guides you through all the requirements, from taxes to reports and files them all automatically."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7084565)

MH

Melanie H.

HR Specialist

> "The reporting is not as robust or user friendly as our accounting software reporting."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6807540)

VR

Verified Reviewer

Operations Manager

> "I have enjoyed my time using Gusto; it alerts me around payday and helps me look through my paystubs and PTO management."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6445284)

VR

Verified Reviewer

server

> "Not ideal if you still live in the physical-currency world."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7072599)

AG

Adina G.

Home Healthcare

> "Gusto automate tasks like on boarding new clients and running payroll, freeing up time for more strategic work and business."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6529045)

AG

Allison G.

Owner

> "We want people to be able to clock in/out for a paid lunch break just to track time, but this isn't possible."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6547872)

MS

Morgan S.

Customer Success Manager

> "As a place to track my pay, I appreciate the user-friendly interface making it simple to explore tools within the platform, and find all information that I need at any..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6523679)

NW

Natasha W.

Manager

> "The only thing I dislike about Gusto is sometimes there are moments that direct deposit paychecks have been delayed by hours up to a couple of days."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6340372)

SR

Skyler R.

Executive Director

> "It simplifies tax filing and takes the guess work out of bookkeeping as it shows everything my contractor made for the year."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6557567)

SK

Sarah K.

People Ops Manager

> "The reporting functionality was also lacking compared to some of their competitors."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6853705)

IL

Ian L.

City Lead

> "The app allows us to deposit our pay to our bank accounts instantly."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7013107)

AH

Amanda H.

Office Manager

> "Have been using Gusto for over 7+ years now and have not even wanted or needed to look for any additional services!"

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7103161)

[View Reviews](https://www.capterra.com/p/131882/Gusto/reviews/)

JS

Jane S.

Executive Assistant

> "The self-service portal for employees is a great feature too—it empowers staff to manage their own information and leave requests..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541283)

KW

Ketmanto W.

Application Support Engineer I

> "The employee portal appears to be malfunctioning."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___7061022)

KW

Ketmanto W.

Application Support Engineer I

> "I appreciate its authenticity and its use of AI for job searching and resume building."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___7061022)

LK

Lana K.

Human Resources

> "Creating various contract templates can be a bit tricky initially, as setting up different types of contracts requires some time..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6314238)

SB

Shell B.

HR Advisor

> "Everything is clearly labelled and even if you land on the wrong page, it is super easy to figure out where to go. But what I..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622441)

AT

Angela T.

Office Manager

> "We have had issues with the SWAG App e.g., some employee's timesheets populate to EH HR but some only to EH Payroll, it should be..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6672611)

LN

Lizi N.

Financial Controller

> "We also use the payroll platform, which is so nearly seamless, and I have to give a special shout-out to Waseem, who I’m always..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6670628)

AT

Angela T.

Office Manager

> "The Ask An Expert option has become cumbersome because of the initial AI response - a complicated issue cannot be solved via the..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6672611)

DV

Daniela V.

HR Advisor

> "A good system for its price range, it significantly automates processes, particularly the connection between HR and Payroll and..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6654595)

DC

Dipin C.

CFO

> "Also - when giving access to an employee to the portal it was a bit difficult to understand whether HR side needed to be used or..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6626932)

MR

Marie R.

People Operations Specialist

> "The help center provides valuable resources, and the company’s pre-built templates are handy for internal communications."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622979)

MH

Mandy H.

Chief Operating Officer

> "The support is dreadful - very difficult indeed. But the main issue is that when annual leave is booked in EH it comes over to..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6405440)

VR

Verified Reviewer

Administrative Clerrk

> "reporting and processing payments is super easy."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___7080942)

AT

Angela T.

Office Manager

> "Employment Hero is complicated to establish and takes a lot of time, this was not made clear when the programme was presented..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6672611)

JS

Jane S.

Executive Assistant

> "The platform is user-friendly and makes managing HR tasks much more efficient, from payroll to employee management."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541283)

JS

Jane S.

Executive Assistant

> "The only downside I've experienced with Employment Hero is that setting up our complex Enterprise Bargaining Agreement (EBA) took..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541283)

KP

Kevina P.

Accounts

> "It's great that new employees can load their details in directly to HR and then it will import to Payroll. "

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6628584)

LN

Lizi N.

Financial Controller

> "Still a couple of niggles with the integration between HR and Payroll platform."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6670628)

KM

Kimberley M.

Administration Manager

> "New system for a new company with a platform that is better for staff and easier for payroll."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6686053)

VC

Victoria C.

HR Coordinator

> "Importing data from my existing platform into EH, it was problematic and labour intensive."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622483)

LK

Lana K.

Human Resources

> "Its intuitive interface streamlined the payroll process, ensuring accuracy and efficiency."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6314238)

DG

Dana G.

Accounting

> "Its not easy to cross check the terminated staff in payroll and Hr sites"

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6678971)

MK

Michal K.

IT Engineer

> "Implementation was straightforward, guide sent from their support was really good."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___7080653)

RL

Rachel L.

People and Culture Manager

> "EH is completely let down by their learning management system which is a GO1 product."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6442330)

VC

Victoria C.

HR Coordinator

> "Customer support, on-boarding, payroll and the overall HR platform is the best on the market."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622483)

Evelina S.

Managing Director

> "It's worth noting that, during this period, the company continued to accept our payments despite our non utilisation of their..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#GetApp___6082049)

EC

Edwin C.

Design Consultant

> "Submitting annual leaves to the company I work in through this software is a breeze."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6589291)

KP

Kevina P.

Accounts

> "I am finding the reports difficult as they are very different to my old system I used."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6628584)

JR

Julius R.

Contracts Administration

> "It’s a breeze in navigating the software as it has features that makes the software user-friendly."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6679826)

DV

Daniela V.

HR Advisor

> "Some of the associates do not know the system very well and sometimes we receive odd answers."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6654595)

BH

Bernadette H.

Director

> "We have streamlined onboarding, policy management, contract management, Employee documentation and many other processes."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4822125)

GD

Gwilym D.

CHRO

> "Great system, but woeful support, they don't want you to get in touch with them when you need help."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6518055)

SM

Sarah M.

Payroll Officer

> "Customer service team have really helped us streamline our payroll processes."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6553494)

RP

Rajesh P.

Management Accountant

> "Sometimes my staff do not get paid just because the payroll system is so slow that the pay run is not finished, and we do not..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___6023727)

JR

Julius R.

Contracts Administration

> "Overall, Employment Hero is a highly recommended software especially for offices with large employee number."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6679826)

VR

Verified Reviewer

HR Manager

> "Better access management to features and employee files - security setting and default position on some features can be..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4784669)

DV

Daniela V.

HR Advisor

> "Following the implementation, the customer support team and customer experience team always come back promptly."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6654595)

SriRam Sudarsan V.

Business Owner

> "There is no negotiations with the Employment Hero team since they dont respond"

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6288094)

GY

Gian Y.

Management Accountant

> "Employment hero team are always very responsive. Whenever I have a query, it always get answered within a few minutes."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6628674)

KM

Kirsten M.

CEO

> "went through all this ridiculous training (4-6 weeks of module after module and calls etc) on the system only for most of it to..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6127881)

RL

Rachel L.

People and Culture Manager

> "The Swag app is very easy to use especially for our employees who don't work in front of the PC."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6442330)

MH

Mandy H.

Chief Operating Officer

> "So managers have consistently wrong holiday dates for their employees."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6405440)

KI

Kimolee I.

HR and Office Administrator

> "Our company needed a simple, yet effective solution, and Employment Hero has provided exactly that."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6685196)

Evelina S.

Managing Director

> "We've also had to pay about $500 for the EH Payroll subscription, but we've lost more time/money on our internal resources trying..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#GetApp___6082049)

JS

Jane S.

Executive Assistant

> "However, once it was properly configured, the system has performed smoothly and reliably."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541283)

SriRam Sudarsan V.

Business Owner

> "Very bad customer service who did not even call me but closed the ticket."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6288094)

MR

Marie R.

People Operations Specialist

> "Good robust system but their customer/tech support could be easier to contact"

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6622979)

UC

Utsav C.

Sous Chef

> "Not able to copy and paste an employee's shift to he next day is something that bothers me a lot."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4805385)

LN

Lizi N.

Financial Controller

> "It has helped us streamline our processes."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6670628)

KM

Kirsten M.

CEO

> "I hate that it reverts to obsolete settings and constantly messes with the payroll integration."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6127881)

KM

Kirsten M.

CEO

> "I liked the idea that our onboarding could be hosted in one place and seemlessly integrated with our payroll platform."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6127881)

RC

Rob C.

CFO

> "Some parts aren't intuitive to use."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6697080)

CW

Catherine W.

Business Manager

> "Easy system to follow and use, we have both payroll and HR"

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6655437)

David H.

HR Manager

> "The Payroll and HR platforms, although linked, have small discrepancies of information and other features that do not sync and/or..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4616040)

CS

Cristina S.

HR and Operations Manager

> "Easy to navigate and integrates everything we need."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6553683)

UC

Utsav C.

Sous Chef

> "Maybe I haven't found this option in the interface yet but having to search hard for something so small is not a great experience."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4805385)

EC

Edwin C.

Design Consultant

> "The interface of Employment Hero is very easy to navigate."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6589291)

TN

Tim N.

System Management

> "This means it's important to know which tasks should be performed on each platform to avoid issues. If a problem arises with the..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4544653)

Evelina S.

Managing Director

> "A more responsive approach and transparent communication would greatly enhance our overall experience and confidence in the..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#GetApp___6082049)

Evelina S.

Managing Director

> "The account manager initially thought to guide us, seemed to provide misleading information, possibly in pursuit of expediting a..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#GetApp___6082049)

Suzannah R.

Human Resources Assistant

> "With the HR platform, I can aggregate rules and processes for all staff and rest easy knowing that they comply with all..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___3737734)

MB

Margaret B.

Health Service Manager

> "The role out of SWAG was difficult as employees got confused between HR and payroll."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4828683)

Kellie J.

People and Culture Manager

> "The recruitment function is so easy and allows multiple people to be involved in each step of the process."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4802050)

SA

Solomon A.

Payroll

> "Leaves room for human error and is thus at risk of none compliance."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6110800)

AC

Aljon C.

Bookkeeper

> "All good, the support can contacted easily."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6679080)

RL

Rachel L.

People and Culture Manager

> "It's not intuitive."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6442330)

ADW

April D W.

administration

> "great customer support."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6655318)

JR

Jacob R.

General Manager

> "Setup was painfully long with minimal help especially with payroll."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4824485)

ST

Stephanie T.

National People and Culture Manager

> "Very user friendly for HR, managers & employees!"

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6543081)

TN

Tim N.

System Management

> "Human Resources and Payroll software are two distinct products that result in frustration due to their poor integration with one..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4544653)

MH

Mandy H.

Chief Operating Officer

> "Payroll is quick and easy."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6405440)

RP

Rajesh P.

Management Accountant

> "I guess expansion cannot necessarily be sustained."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___6023727)

ADW

April D W.

administration

> "great service which is hard to find for the money"

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6655318)

SA

Solomon A.

Payroll

> "The last couple have seen it deteriorate considerably. "

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6110800)

AM

Alyssa M.

Operations Manager

> "So far so good, I have had plenty of help from the team,"

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6541312)

CE

Charlie E.

Corporate Services Coordinator

> "The system is not flexible - there are several feature requests that we have put through because it just doesn't work as we need..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___4694527)

KM

Kimberley M.

Administration Manager

> "The sales & onboarding team have been very supportive. "

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___6686053)

CE

Charlie E.

Corporate Services Coordinator

> "It seems that they are intent on creating new features that are not crucial to our business and leaving the core functionality..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___4694527)

CE

Charlie E.

Corporate Services Coordinator

> "Overall, the platform has decreased the amount of time we were spending on the HR & Payroll function, our biggest win was the..."

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#SoftwareAdvice___4694527)

LM

Logan M.

CEO

> "Backend on the website is very complicated compared to the system we use (that we were going to move from but decided not to). "

[See full review](https://www.capterra.com/p/144645/Employment-Hero/#Capterra___4642799)

[View Reviews](https://www.capterra.com/p/144645/Employment-Hero/reviews/)

## User interface

4.62 (4,191)

[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)

4.43 (239)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

Gusto

Top features

35/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/131882/Gusto/#features)

Employment Hero

31/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/144645/Employment-Hero/#features)

### Recognition

No recognitions have been awarded to Gusto

No recognitions have been awarded to Employment Hero

### Deployment & support

Gusto

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Employment Hero

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Gusto

-   By Gusto
-   Located in United States
-   Founded in 2011

Employment Hero

-   By Employment Hero
-   Located in Australia
-   Founded in 2014

## Popular Comparisons

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[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,191)](https://www.capterra.com/p/131882/Gusto/reviews/)

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[View full comparison](https://www.capterra.com/compare/144645-172127/Employment-Hero-vs-Rippling)

[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,191)](https://www.capterra.com/p/131882/Gusto/reviews/)

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[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.43 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/)

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[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,191)](https://www.capterra.com/p/131882/Gusto/reviews/)

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[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.43 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/)

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4.7

[View full comparison](https://www.capterra.com/compare/144645-153140/Employment-Hero-vs-Connecteam)

[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,191)](https://www.capterra.com/p/131882/Gusto/reviews/)

vs

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.56 (1,313)](https://www.capterra.com/p/185859/RUN/reviews/)

$49/month

Price

Contact vendor for pricing

4.5

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131882-185859/Gusto-vs-RUN)

[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.43 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/)

vs

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,033)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

$10/month

Price

Contact vendor for pricing

4.2

Features

4.2

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/133745-144645/Paycor-Perform-vs-Employment-Hero)

[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,191)](https://www.capterra.com/p/131882/Gusto/reviews/)

vs

[Patriot Payroll](https://www.capterra.com/p/116050/Patriot-Payroll/)[4.81 (3,627)](https://www.capterra.com/p/116050/Patriot-Payroll/reviews/)

$49/month

Price

$17/month

4.5

Features

4.7

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/116050-131882/Patriot-Payroll-vs-Gusto)

[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)[4.43 (239)](https://www.capterra.com/p/144645/Employment-Hero/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,165)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

$10/month

Price

Contact vendor for pricing

4.2

Features

4.3

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/144645-155895/Employment-Hero-vs-WorkforceNow)