# Compare TrueContext vs Silvertrac Software 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare TrueContext and Silvertrac Software based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/131789-135436/ProntoForms-Mobile-Forms-vs-Silvertrac-Software

---

# TrueContext vs Silvertrac Software Features and Cost Comparison

Last updated March 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

TrueContextSilvertrac Software2/4 selected

[TrueContext](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/)[4.6 (328)](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/reviews/)

[Silvertrac Software](https://www.capterra.com/p/135436/Silvertrac-Software/)[4.7 (279)](https://www.capterra.com/p/135436/Silvertrac-Software/reviews/)

[## TrueContext](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/)[4.6 (328)](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/reviews/)

Starting Price

$4800.00/year

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [328 reviews](#user-reviews)

Positive

318

Neutral

7

Negative

3

[## Silvertrac Software](https://www.capterra.com/p/135436/Silvertrac-Software/)[4.7 (279)](https://www.capterra.com/p/135436/Silvertrac-Software/reviews/)

Starting Price

$249.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

JF

WB

Based on [279 reviews](#user-reviews)

Positive

267

Neutral

10

Negative

2

## Summary

* * *

Key features rated by users

Features selected based on 8,779 reviews from workflow management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

62%Fit

Missing features

Not enough reviews

Feature ratings

Customizable Reports

\--

Task Management

4.7

Commenting/Notes

NA

Customizable Fields

4.4

Real-Time Data

4.5

\--%Fit

Missing features

Not enough reviews

Feature ratings

Customizable Reports

NA

Task Management

\--

Commenting/Notes

NA

Customizable Fields

NA

Real-Time Data

\--

User satisfaction

User satisfaction

4.6

User reviews[328](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.4

Customer support

4.4

User satisfaction

4.7

User reviews[279](https://www.capterra.com/p/135436/Silvertrac-Software/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.8

Price starts from

Price starts from

$4800Flat Rate, Per Year

-   Free version
-   Free trial

Price starts from

$249Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Over 100,000 users in high-complexity, low-connectivity field environments use TrueContext every day to improve asset uptime, ensure safety and compliance, and deliver certainty to customers.

Best for

Silvertrac serves contract security companies & in-house operations that are looking to streamline operations and leverage real-time communication and accountability to grow their company.

## User reviews

Pros & cons

DD

Diego D.

Digital Solutions

> "The platform allows you to build highly tailored mobile forms without requiring complex coding, which makes it incredibly efficient for..."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7097272)

DK

Dmitry K.

CEO

> "We had Paper Forms EVERYWHERE We would receive Inspection Sheets Back Incomplete or Illegible, and the worst part was Techs would lose the..."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7110417)

HG

Harika G.

IT ServiceMax and Truecontext developer

> "It allows rapid deployment of complex, logic-driven mobile workflows without full-scale app development, while still supporting deep..."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7094330)

DK

Dmitry K.

CEO

> "Also (I know this is minor) the Form Submission Notifications can be delayed in arriving and since we need to wait until the Inspection is..."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7110417)

AM

Aslam M.

Chief Technology Officer

> "TrueContext has allowed us to eliminate the paper trail and now have all of our inspection and site visit information in a single digital..."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7084821)

NP

Narendra P.

System Specialist

> "sometimes form building and conditional logic settings can be tricky for complex forms."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7087526)

IB

Ibrahim B.

Business Applications Analyst

> "Additionally, centralized management of users, submissions, and revisions—combined with reliable offline functionality—gives admins..."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7097456)

VR

Verified Reviewer

Senior Associate II

> "The workflow can feel convoluted at times, and some options aren’t always clearly visible or easy to access when I need them."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7095361)

DK

Dmitry K.

CEO

> "Our biggest feature with the mobile forms are that our Field Techs can now fill out Inspection Reports and Work Orders on Site and all the..."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7110417)

AM

Aslam M.

Chief Technology Officer

> "This is frustrating, especially if you catch a spelling error or you discover that you made an error in the entry."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7084821)

BM

Bianca M.

Commissioning Documentation Engineer

> "It is a very useful tool for tracking issues with technician tasks on site. As they perform a task they complete the checklist and the..."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7094360)

AR

Agnes R.

Chief Executive Officer

> "We used to have reams of paper all over the trucks on the inside and now it’s just our phones."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7073657)

AM

Aslam M.

Chief Technology Officer

> "The GPS tag is great as it will include the date and time you entered the information and the exact location (GPS coordinates) of where you..."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7084821)

PP

Pablo P.

Programmer

> "On the other hand, what I have not liked concerning TrueContext is that occasionally, data synchronization can be a bit slow particularly..."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6449942)

HG

Harika G.

IT ServiceMax and Truecontext developer

> "The solution reduced manual paperwork, improved data accuracy in field operations, and streamlined integration with backend systems."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7094330)

Jonas G.

Director of QA

> "There are various inconvenient limitations to the forms, both regarding customization and usage."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6869110)

VR

Verified Reviewer

Senior Associate II

> "The automated workflows and instant data uploads save us time and strengthen collaboration between field teams and the office."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7095361)

HG

Harika G.

IT ServiceMax and Truecontext developer

> "when workflows become very complex, maintaining can become challenging."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7094330)

CM

Candace M.

Owner

> "We started with a big learning curve as I had to help the tech team redesign a couple of forms. Once the technicians had their login..."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6877245)

TF

Tomasz F.

Productivity and Development manager

> "When working with bigger forms it becomes slightly slower while editing/adding/removing questions (minor issue)."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6867249)

IB

Ibrahim B.

Business Applications Analyst

> "From an admin perspective, what stands out most about TrueContext forms is the level of control and standardization they provide across the..."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7097456)

VR

Verified Reviewer

SWE

> "While TrueContext is easy to use overall, one limitation I noticed is the lack of strong multilingual support."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7098281)

CB

Clodine B.

Project manager

> "Capability to take many pictures within a form, traduction availability, Truecontext team is helpful"

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7097183)

RG

Rich G.

Service and Delivery Manager

> "At times, the syncing process could be a bit slow, especially in areas with poor connectivity."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6870602)

HR

Herrai R.

Project Manager

> "True Content is very simple to set up but the integration into Google and the data we get from it allows us to really provide key..."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7094496)

WC

Wolfgang C.

CMD Admin

> "You can’t program very easily and it really seems like you have to study to program on TC."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7098958)

IS

Ivan S.

IT HELP DESK

> "TrueContext has been a key tool in our digital transformation journey, helping us eliminate paper-based workflows."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7096898)

DR

Diego R.

maintenance

> "This makes it less beginner-friendly than other tools I've used."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7096885)

VR

Verified Reviewer

Senior Associate II

> "TrueContext has helped us move away from paper-based workflows while reducing errors in data collection."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7095361)

TP

Travis P.

IT Manager

> "The program can be complicated to learn without taking significant time to create custom forms and fix mistakes."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6706504)

PC

Pedro C.

Operations Manager

> "All the forms look very neat, and it really makes a difference for our customers, because they can have a clear picture of what the project..."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7095667)

Jack H.

Account Manager

> "It's hard to build forms for non technical users."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6868505)

BA

Bahdjat A.

Structural Inspector

> "TrueContext helps a lot with my daily structural inspections, just with one click i am able to submit a form with photos to the clients and..."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6456403)

JH

Jimmy H.

Customer Liaison

> "Sometimes submitted forms don't always make it to the distribution email list but I believe this may be an internal/personal problem."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6718110)

WC

Wolfgang C.

CMD Admin

> "I have already worked with many products of this kind and I must say that TrueContext is the simplest and most effective way to create and..."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7098958)

DR

Diego R.

maintenance

> "feel that the learning curve is a bit steep."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7096885)

IB

Ibrahim B.

Business Applications Analyst

> "Overall, the platform helps streamline operations while maintaining strong governance and data integrity."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7097456)

MB

Marcella B.

Quality and Safety Manager

> "The biggest hurdle we have had is setting up workflow for our quality audits."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6708783)

Aaron H.

Marketing Manager

> "TrueContext has been a huge asset in transforming our field data collection process."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7018468)

AR

Anee R.

Product Manager

> "The colour scheme used off putting and makes the experience bad overall"

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6868623)

IB

Ibrahim B.

Business Applications Analyst

> "From an admin perspective, the overall experience with TrueContext is very positive due to the strong control, automation, and visibility..."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7097456)

MJ

Michael J.

Senior Data Analylst

> "Form builder can be somewhat clunky."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6710918)

HR

Herrai R.

Project Manager

> "Overall really enjoy using TrueContext, everything is clearly laid out and wit the additional features added has added to the setup ease."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7094496)

DV

Dustin V.

Service Coordinator

> "Reports get stuck in outbox sometimes"

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6449918)

DD

Diego D.

Digital Solutions

> "It has significantly improved the efficiency and accuracy of data collection in the field."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7097272)

TR

Tanya R.

Corporate Safety

> "Lack of data room for some forms - can't expand forms to include additional information."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___4877497)

RH

Ronald H.

Senior System Architect

> "Easy to use, form creation is simple and flexible allowing for quick deployment and customization, the drag-and-drop builder and..."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6872445)

CP

Christian P.

relations mgr

> "the filtering options arent the easiest to use"

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6456694)

VR

Verified Reviewer

SWE

> "The platform has a clean interface that makes navigation simple, even for someone new to it."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7098281)

CE

Chad E.

Service/Operations manager

> "Paperwork used to be a huge issue getting it to our shop weekly for billing and payroll. "

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___4715468)

AS

Alex S.

Applications Specialist

> "The documentation is very solid, makes it very easy to work on creation of users and starting an SSO/connecting an API key."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7016035)

JB

Jared B.

Inventory Controller

> "I felt a bit blindsided by the latest upgrade because we had to change our billing and our rate. "

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___4715765)

VR

Verified Reviewer

Senior Associate II

> "Overall, it makes our field processes faster, more reliable, and much easier to manage day to day."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7095361)

AS

Aseem S.

Design Engineer

> "A minor drawback we've noticed is the occasional freezing of the mobile app."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___4733769)

PF

PAULO F.

Technical Writer

> "I really like how this software increases the effectiveness of writing checklists for our daily works."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6883164)

PK

Parth K.

Web Developer

> "Personally, I'd want to see some improvements in the usage of date and time fields, as well as the kind of computations that can be..."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___4563312)

CM

Candace M.

Owner

> "As a subcontractor, we only had access to certain features but it definitely improved our response time to customers."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6877245)

Joy M.

Virtual Assistant

> "ProntoForms pricing can be costly, particularly for larger businesses."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___4855603)

GW

Glenn W.

Director of Marketing

> "With various form requirements, we've successfully created complex and customized forms for our teams."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6453243)

VR

Verified Reviewer

IT Manager

> "Trying to locate certain settings can be time consuming."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___4716230)

UP

Uriel P.

Sr Tech Support Specialist

> "Since started using ProntoForms, I could start offering end users a great variety of new fields they need to document and report."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6449836)

SS

Sachin S.

Operations Associate IT and Content

> "ProntoForms can be expensive, especially for larger businesses."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___4842386)

RG

Rich G.

Service and Delivery Manager

> "It significantly improved the way we collect and manage data in the field."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6870602)

ST

Sophia T.

Manager Software Engineering

> "My experience with ProntoForms has been less than satisfactory due to the limited capabilities of its standard reports, which necessitate..."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___4665574)

MG

Mikail G.

Digitalization Project Manager

> "Once fully implemented, TrueContext becomes a powerful and efficient operational tool."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___7095386)

Ankur V.

Credit Analyst

> "It is not very mature and often give stoppages to us while integration and linking of apps with other internal and external platforms."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___3825240)

PA

Patrick A.

Bench Technician

> "I like how easy it is to create and customize various forms, Adding and removing users."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6880629)

MA

Mayank A.

Technical recruiter

> "its expensive and initial onboarding was really difficult and one major problem is the report size cannot be bigger than 20 mb."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___4274071)

IG

Isaac G.

Business Analyst

> "I like that it saves files offline and eventually sends the report."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6868885)

MO

Mohammad O.

Director

> "Additionally, some users have reported that the app's interface can be somewhat complex and difficult to navigate, especially for those who..."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___4613791)

RG

Rich G.

Service and Delivery Manager

> "It saved us time, improved accuracy, and gave us better visibility into our operations.”"

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6870602)

CH

Chris H.

GM/VP

> "Customer support is lacking on many levels."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___4716477)

RG

Rich G.

Service and Delivery Manager

> "It also integrates well with other platforms we use, which saves a lot of time.”"

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6870602)

VR

Verified Reviewer

Senior Developer

> "The company misrepresented the contract."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___5050019)

PA

Patrick A.

Bench Technician

> "any time I had difficulty their documentation has been helpful and if I couldn't find what I needed their team helped me promptly"

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6880629)

SJ

Shrinkhala J.

Project Consultant

> "Sometimes, the notifications just clutter the mobile interface and troubles a lot."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___4266424)

KP

Krunal P.

Cybersecurity Analyst

> "TrueContext has a very user friendly interface that allows for forms to be designed quickly."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6488935)

AS

Aamina S.

Manager

> "Moreover, there are times when the mobile application encounters glitches on iOS."

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___4650972)

LH

Latonja H.

CEO

> "Truecontext is a great app that really allows me to see any issues on the job from my home office"

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___6469027)

KK

Keith K.

Managing Partner

> "Size limit on reports is a real problem 20 MB is too small"

[See full review](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#Capterra___3781371)

[View Reviews](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/reviews/)

JF

Joshua F.

V.P. of Operations

> "Customer reports are great for accountability."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___4808236)

JC

Joel C.

Manager

> "Unnecessary information that geta emaild to clients."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___6848856)

WB

Walt B.

Owner

> "When it works it not that bad of reporting system."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___4585993)

JC

Joel C.

Manager

> "Confusing emailing to clients."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___6848856)

GTB

G. T. B.

Owner

> "Over all the software has been a force multiplier and has brought a platform to make our company the most valued,..."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2496495)

RW

Romaine W.

Owner

> "I can't cancel you guys even though it says cancel anytime if I needed you in the future I will be very reluctant..."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___5008381)

PP

Pruet P.

Director of Operations

> "The amount of customization that Silvertrac allows helps us compartmentalize out many sites and employee tasks."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2492148)

JF

Joshua F.

V.P. of Operations

> "You can never get them on the phone, have emails from the sales people who have also asked technical support to..."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___4808236)

JJ

Johnny J.

Owner

> "I also like that I'm able to add options to the duty list on the fly so my officers can place an action that fits..."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2494932)

CP

Cody P.

Technical Operations Director

> "Email correspondence was also unprofessional and they did not communicate clearly or resolve issues clearly."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___6016390)

CA

Christopher A.

Captain

> "The software has proven to be both reliable and helpful to officers in the performance of their duties."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2782472)

DB

David B.

Security guard

> "The camera with flash on and you still can't get a clear picture. "

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#SoftwareAdvice___4935445)

NG

Noelle G.

Executive Assistant

> "Aside from the occasional software issues, if the client had more freedom to adjust/customize features that would..."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2491651)

HM

Hannah M.

Director of Operations

> "Everything, this is bar none the worst item our company has paid for."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___6408728)

YN

Yuta N.

VP Operations

> "SilverTrac provides an user friendly reporting system that is easy to customize to meet client needs and to teach..."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2494620)

SF

Sam F.

Branch Manager

> "I do not like the fact that there is really limited customization as far as reports. If I could create my own..."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2491367)

TP

Timothy P.

Director of Operations

> "It helps that the setup of the program is tailored to the reports, and not the other way around."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2491201)

BM

Brett M.

Account Manager

> "The only downfall is the inability to create incident reports separately from the daily activity report."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2493676)

TM

Tom M.

COO

> "silvertrac offers a wide variety of features that will work for most security operations."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2492266)

JT

James T.

Director of Operations

> "can be glitchy at times- GPS markers dont always show up when updates are made."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2491578)

IC

Ismael C.

QM/CEO

> "It has given our company the ability to compete with, and provide a superior guard service."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2628673)

JJ

Johnny J.

Owner

> "There are times in the middle of the night (this is not often) that the user is kicked off due to the system..."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2494932)

BF

Bob F.

Senior Vice President

> "It makes my job easier to review the reports that are generated by our guards nightly."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2490805)

WH

William H.

Admin

> "For example, the field user cannot search to see if a transient had been previously contacted."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2492088)

GTB

G. T. B.

Owner

> "The ease of implementation (It took less than a week for our employees to become proficient) and the overall..."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2496495)

JC

John C.

Business Manager

> "Sometimes the entries come in out of order making it difficult to follow the sequence of events."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2490800)

CM

Chris M.

Operations

> "I like the way our staff reports look crisp and can easily be sent to our clients"

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2490816)

JA

Joseph A.

Office Manager

> "The software can be slow and often has problems on phones that are not from a major manufacturer."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2492418)

TP

Timothy P.

Director of Operations

> "Our customers love the reports that come from Silvertrac, saying that its the best and easiest reports for them..."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2491201)

TL

Thomas L.

Schedule Manager

> "the fact that we cannot forward schedule by month, only by week. Unless I am not aware of."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2491224)

MH

Michael H.

Security Supervisor

> "I really like the reporting features and photo capabilities."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2490539)

MG

MARK G.

Security Supervisor

> "That you can’t add photo images from your phone."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2494311)

JJ

Johnny J.

Owner

> "I'm actually very pleased with the software and will continue to use it for my officers and build my company..."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2494932)

NG

Noelle G.

Executive Assistant

> "There were also a few instances of the app not working/crashing for all our employees."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2491651)

KK

Kim K.

Dispatch Supervisor

> "great support team, excellent for monitoring performance in the field"

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2526379)

AB

Alan B.

Chief Operating Officer

> "The inability to have access to all features on the iPhone platform."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2491915)

RE

Ryan E.

Operations Manager

> "Tried switching to a similar product and immediately switched back. If you truly utilize this product you will..."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2490697)

MM

Miranda M.

Site Supervisor

> "The photos are not always clear, most are blurry and unfocused. "

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2490472)

PM

Patrick M.

Director of Operations

> "Makes it easy to have provable rounds and patrol stops."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2637973)

CM

Chris M.

Operations

> "Cant use it to schedule staff."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2490816)

NP

Noah P.

Account Manager

> "The clients love the url-based, customer interface."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2491315)

Joseph K.

Business Development/Operations Manager

> "Sales isnt so great."

[See full review](https://www.capterra.com/p/135436/Silvertrac-Software/#Capterra___2958870)

[View Reviews](https://www.capterra.com/p/135436/Silvertrac-Software/reviews/)

## User interface

4.61 (328)

[Silvertrac Software](https://www.capterra.com/p/135436/Silvertrac-Software/)

4.65 (279)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

TrueContext

Top features

29/36

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Business Process Automation
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Customizable Dashboard
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Email Management
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   No-Code
-   Progress Tracking
-   Project Workflow
-   Real-Time Data
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Configuration

[See all features](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/#features)

Silvertrac Software

8/36

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Business Process Automation
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Customizable Dashboard
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Email Management
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   No-Code
-   Progress Tracking
-   Project Workflow
-   Real-Time Data
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Configuration

[See all features](https://www.capterra.com/p/135436/Silvertrac-Software/#features)

### Recognition

No recognitions have been awarded to TrueContext

No recognitions have been awarded to Silvertrac Software

### Deployment & support

TrueContext

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Silvertrac Software

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

TrueContext

-   By TrueContext
-   Located in Canada
-   Founded in 2001

Silvertrac Software

-   By Trackforce
-   Located in United States
-   Founded in 1996

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