# Compare Bloomerang vs Keela 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Bloomerang and Keela based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/131207-154358/Bloomerang-vs-Keela

---

# Bloomerang vs Keela Features and Cost Comparison

Last updated March 27th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BloomerangKeela2/4 selected

[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

[Keela](https://www.capterra.com/p/154358/Keela/)[4.3 (282)](https://www.capterra.com/p/154358/Keela/reviews/)

[## Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

Starting Price

$125.00/month

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

Based on [1,287 reviews](#user-reviews)

Positive

1,246

Neutral

25

Negative

16

[## Keela](https://www.capterra.com/p/154358/Keela/)[4.3 (282)](https://www.capterra.com/p/154358/Keela/reviews/)

Starting Price

$160.00/month

Value-for-Money

4.4

Functionality

4

Ease of Use

4.3

Customer Service

4.5

Reviews Sentiment

Based on [282 reviews](#user-reviews)

Positive

257

Neutral

19

Negative

6

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## Summary

* * *

Key features rated by users

Features selected based on 3,385 reviews from nonprofit crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Donation Tracking

4.8

Donor Management

4.6

Contact Management

4.5

For Nonprofits

4.6

Fundraising Management

4.4

80%Fit

Feature ratings

Donation Tracking

4.6

Donor Management

4.5

Contact Management

4.4

For Nonprofits

4.5

Fundraising Management

4.3

User satisfaction

User satisfaction

4.7

User reviews[1,287](https://www.capterra.com/p/131207/Bloomerang/reviews/)

Ease of use

4.6

Functionality

4.3

Value for money

4.6

Customer support

4.8

User satisfaction

4.3

User reviews[282](https://www.capterra.com/p/154358/Keela/reviews/)

Ease of use

4.3

Functionality

4.0

Value for money

4.4

Customer support

4.5

Price starts from

Price starts from

$125Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$160Usage Based, Per Month

-   Free version
-   Free trial

Best for

Best for

If you’re a nonprofit leader juggling donor engagement, data management, and fundraising goals—while navigating limited resources and growing expectations—Bloomerang CRM was built for you.

Best for

Keela is the ultimate donor management & fundraising platform for nonprofits looking to grow. From valuable donor insights to effortless automation, it’s ideal for nonprofits looking to raise more!

## User reviews

Pros & cons

AnA

Al-nor A.

Teacher

> "The reporting tools are also very handy for analyzing your data and making smart decisions. Plus, their strong customer support and training..."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6484936)

KS

Kaitlyn S.

Executive Director

> "Creating and formatting emails felt restrictive, and tracking engagement wasn’t as robust as expected."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___7125084)

AnA

Al-nor A.

Teacher

> "Its dashboard gives you a clear view of donor engagement and fundraising performance, which makes tracking and improving your efforts straightforward."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6484936)

LT

Laura T.

Executive Director

> "Apparently, Bloomerang has a reputation for poor onboarding execution, which I was unaware of until I researched it, I was also unaware of the lack..."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___7088389)

VR

Verified Reviewer

Director of Development

> "I love being able to track donor contact and gifts over time, as well as storing files and payment information."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6647200)

SK

Susan K.

Development Director

> "We had to create our giving form in another software as the form offered through Bloomerang was not ideal and didn't offer a lot of flexibility or..."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6590326)

LT

Laura T.

Executive Director

> "It would appear to be user friendly/ intuitive, seems to be a great platform is you are able to successfully onboard."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___7088389)

PM

Pat M.

Owner

> "they could not keep track of our customer account, and when I personally set up a debit account and wanted to terminate it, they were unable to do so."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#SoftwareAdvice___6343173)

KS

Kaitlyn S.

Executive Director

> "Bloomerang was easy to use and designed with donor relationships in mind."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___7125084)

AnA

Al-nor A.

Teacher

> "One thing I found less appealing about Bloomerang is that its customization options can be somewhat limited."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6484936)

CJ

Caroline J.

Executive Director

> "We switched from Donor Perfect to Bloomerang for the ease of tracking groups and creating reports that are custom to our organization and couldn't be..."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6234020)

Erin E.

Deputy Director

> "Bloomerang is an old, outdated CRM with barely functional features, terrible customer service, and broken promises."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#GetApp___6645187)

LG

Linda G.

Fundraiser

> "Bloomerang makes it possible for us to keep up with our donations and track our communication with donors which is a huge plus."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4791481)

AnA

Al-nor A.

Teacher

> "However, the limited customization options might be a drawback for some organizations."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6484936)

VR

Verified Reviewer

Director of Development

> "Reporting is super helpful for collecting data and planning for the future."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6647200)

RM

Roxy M.

Director of Development

> "The data migration from our previous platform was tedious and lengthy, but I don't know how that could have been avoided."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6494796)

Steven M.

system technique

> "What I like the most is the possibility of being able to help many people through Bloomerang since many times it is more difficult to do this type of..."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6241762)

VR

Verified Reviewer

Consultant

> "Not the prettiest of CRM's, could use better integrations."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6290791)

VR

Verified Reviewer

Director of Development

> "Bloomerang is user friendly, provides a lot of education for using its features, and their support is very efficient and helpful when needed!"

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6647200)

MB

Megan B.

Director of Programs

> "I also don't like that you cannot apparently schedule reminder emails for tasks or assign multiple responsible parties for tasks."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4793236)

JA

Jessica A.

Director of Donor and Alumni Relations

> "I also love that it's tiered-pricing based on constituent count."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6762768)

SB

Steve B.

Executive Director

> "App not as fully functioning as the computer versio.mn"

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6588808)

BC

Bethany C.

Owner

> "Love the integrated email system that does almost as much as MailChimp."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6519586)

AL

Amy L.

Executive Director

> "There's no ability to pre-load brand guidelines (logo, colors, font) that would pre-populate letters & emails For events, there's no way to show..."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4504714)

HB

Haley B.

Fundraising Director

> "I have used in a few different organizations, and always recommend it as a solution to others looking for a fundraising CRM."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6623179)

KN

Kimberly N.

Director Program Support

> "Wish we could permanently add in all the different military ranks as titles, they only have a few, and each service has their own way of..."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3774759)

SW

Stephanie W.

Senior Manager

> "The product is easy to use, powerful, and the customer service is extremely proficient especially compared to other similar database companies."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6612208)

Alfredo R.

Software Engineer

> "A major feature currently missing from Bloomerang is the ability for users to make multiple updates of their own."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4445837)

KL

Kylee L.

Marketing and Volunteer Coordinator

> "Moving from a small organization to a bit larger it has saved a lot of time"

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6716405)

JR

Janice R.

President

> "Mobile card readers with Stripe require an iOs device and they do not function with an Android device."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3495250)

Kevin H.

Director of Advancement

> "It provides great support and learning videos."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6651076)

JF

Jim F.

Volunteer

> "Doesn’t allow you to create recurring donations which creates extra data entry."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3672992)

SN

Sylla N.

Artist

> "Overall it is a great product for fundraising and it helped me show my support."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6327939)

CA

Crystal A.

Executive Director

> "The process of starting was difficult due to our lack of a tech department and the really crummy system we were using previous to the transition. But..."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3523059)

Abdelati L.

Treasury

> "With regard to experience, it can be noted that it has all the internal and external needs of the organization and gives a lot of internal stability..."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4988221)

LG

Linda G.

Fundraiser

> "We really didn't feel we got the support we needed during the integration process. "

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4791481)

Abdelati L.

Treasury

> "This product is characterized by accuracy in the analysis and management of all areas available within the institution, really wonderful."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4988221)

JM

Jennifer M.

Director of Philanthropy and Strategic Partnerships

> "In fact it encourages/trains people into transactional fundraising mentalities away from the importance of relationships and story."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3645823)

MR

Maria R.

Supervisor of Housing Counseling

> "It has allowed our clients to register paperless online, it has allowed our agency to gather and maintain our mailing list, donor list, etc"

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3607162)

BG

Brenna G.

Executive Director

> "Extremely disappointed with the functionality and customer support."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4938028)

MC

Mitchell C.

Executive Director

> "Our organization is very small, and Bloomerang gives us tools to automate some of our key processes to provide donors with an easy platform for..."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4089648)

MA

Mark A.

VP

> "In this case we were used to multiple access levels (for varied login permissions and views), so the single access limits functionality and creates..."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#SoftwareAdvice___2858357)

AC

Amy C.

Consultant - Bloomerang user/trainer

> "Customer support is highly responsive, training is extensive and free, handles event tracking, grant tracking, major gift fundraising, contact..."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4616301)

EO

Evan O.

Executive Director

> "A few features offered don't live up to their potential and if you have a lot of grants to track this may not be the right software."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3648186)

BD

Ben D.

Donor & Volunteer Coordinator

> "Bloomerang helps us keep track of our donors and volunteers in one place and makes it easy to examine our data through pulling reports."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3540903)

MA

Mark A.

Lead Generator

> "This is not a product designed for a larger organization nor one that was going through growth in the way and timeframe that my organization was/is."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4521126)

JJ

Jill J.

Executive Director

> "Bloomerang is completely right sized for a small to mid-sized organization without a huge or complex development team."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4864168)

AC

Amy C.

Consultant - Bloomerang user/trainer

> "One niggly problem is that you cannot email to multiple email addresses for a given constituent."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4616301)

MD

Mindy D.

Director of Business Operations

> "Bloomerang provides free trainings that are very useful and can be shared with your team based on function and need, as well as excellent customer..."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4745004)

HR

Hamsa R.

Donor Services Specialist

> "There is currently no way to differentiate who we want to send a communication to without adjusting it manually."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3645084)

JJ

Jennifer J.

Director of Development

> "It's saved me a ton of time over my last CRM in terms of mailings and being able to segment my lists. And whenever I have a question, the online..."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4600264)

SC

Suzie C.

Executive Assistant

> "I would imagine that the options offered are not as robust as some other platforms however, we never used a donor software before and this was more..."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4171551)

Steven M.

system technique

> "Productivity and efficiency have increased among the staff, for my part I feel more satisfied with each job done at Bloomerang"

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6241762)

AL

Amy L.

Executive Director

> "It requires self-hosting - which costs us $$ for web design services."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4504714)

JA

Jonathan A.

Director of Digital Media and Engagement

> "Extremely powerful filters for donor segmentation, good built in mass email client, and great relationship management tools."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3619622)

KP

Katrina P.

consultant

> "Creating custom reports is time consuming and its particularly difficult to run year over year reports."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3885674)

SN

Salah N.

HR

> "It is very good and has always spoken and is very easy and makes you happy to work such as excellence confidence safety and constant enthusiasm and..."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4929172)

HR

Hamsa R.

Donor Services Specialist

> "As my organization's admin, the biggest con right now is the Relationships Tab, specifically when it comes to organizations."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3645084)

SW

Scott W.

Operations manager

> "Report system very good."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6590310)

JS

Judy S.

Director of Development

> "I wish I would sit down and take the time to learn how to do reports and pledge reminders, but I haven't done that yet."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3611012)

SK

Susan K.

Development Director

> "It is super easy to use and it does everything I need it to do."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___6590326)

GF

Grace F.

Director of Community Partnerships

> "Donation pages and surveys aren't customizable enough."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3607161)

RAN

Rutendo Angela N.

Plant Chemist

> "I received a great customer service when I had challenges in using Donor Management software."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4789333)

JT

Jessica T.

Foundation Relations & Development

> "Allows for easy duplication of info; some searches are a little clunky."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3607173)

MD

Mindy D.

Director of Business Operations

> "Bloomerang is a robust, affordable donor management software that is easy to implement and has a lot of great features such as dashboards, reporting,..."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4745004)

DL

Diana L.

Administrative and Membership Assistant

> "In the beginning Bloomerang used to show me customer names when I misspelled the first or last name. "

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3598459)

LR

Lena R.

Owner

> "I love the ability to customize our donor data and the many features that can be done with Bloomerang."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4269342)

MM

Michelle M.

Director of Grants & Foundations

> "As a new user, learning how to establish the grant management system was time-consuming instead of having it built into the system."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4231583)

HJ

Holly J.

Community Relations & Development Director

> "I love the dashboard so I can immediately see where I am at with my fundraising on a weekly, monthly, and yearly basis."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3607716)

JS

Judy S.

Director of Development

> "That being said, the number of them is overwhelming and my inbox is always full of more Bloomerang emails."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3611012)

WH

Winnie H.

Minor Mentor Administrator

> "I enjoy the fact that this software can go incredibly deep and detailed when storing information on donor management and fundraising support."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3607362)

SU

Sharilyn U.

Donor Relations Coordinator

> "Does not mail merge perfectly especially does not do envelopes well"

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4606655)

Alfredo R.

Software Engineer

> "I love the tracking features Bloomerang provides and how easy it is to integrate event ticketing, volunteering, and other forms into our existing..."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___4445837)

AW

Andrew W.

Development Director

> "It lacks a good newsletter integration so we use third party."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3523081)

IA

Ian A.

Executive Director

> "Transitioning to new donor management software is always a bit scary because of how valuable donor information is to any nonprofit, but the customer..."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3619789)

AP

Ashley P.

Grant & Development Coordinator

> "It creates duplicates too easily without catching that it's the same donor already in the system and doesn't always record interactions with..."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3150972)

AR

Antoshia R.

President

> "We are able to keep everything in this one system and send out letters to thank our donors as often as we need to."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3677022)

BA

Bristol A.

Development Administrator

> "I do not particularly like how rudimentary the letter generator is, as I am unable to freely edit layout and background graphic content. "

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___2856669)

JL

Jamie L.

Executive Director

> "A value add is that you are offered webinars consitanly about using the product but as well as fundraising and donor management in general."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3550283)

DP

Dorey P.

Development Coordinator

> "Unfortunately, Bloom took payment for training sessions and never followed through with the one-on-one training as promised."

[See full review](https://www.capterra.com/p/131207/Bloomerang/#Capterra___3522409)

[View Reviews](https://www.capterra.com/p/131207/Bloomerang/reviews/)

SS

Sean S.

IT and Grant Management

> "The platform is designed with non-profits in mind, making it easy to manage donors, track engagement, and streamline communications."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6581321)

TT

Trevor T.

Marketing

> "One downside I've found is with the Zapier integration—not all fields are available for mapping, which can be a bit limiting."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6581327)

KH

Karl H.

Executive Director

> "The search function works the way I hope it should (put the name in and information pops up) and it isn't frustrating waiting for results."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6584878)

PB

Peter B.

Marketing Manager

> "No flexibility in email template customization -- can't export external templates"

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6579575)

TT

Trevor T.

Marketing

> "The platform brings together so many tools, which makes it super flexible and efficient for nonprofit management."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6581327)

RR

Ronnie R.

Marketing Communications Specialist

> "Not being able to add stock/ quantities to revenue forms."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6579615)

RA

Rameel A.

Administrative Assistant

> "The integreatted forms and communications feature has been my faviourte part of keela so far."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6585212)

TD

Tina D.

Marketing & Funding Specialist

> "Exporting reports do not always work and I end up doing screen shots in the browser to do my presentations."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5099750)

PB

Peter B.

Marketing Manager

> "Makes email marketing easier, donor and donation tracking"

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6579575)

AF

Annastasia F.

Managing Director

> "integrating our email provider with Keela's email function was difficult and managing unsubscribes has sometimes been a challenge."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___4801220)

SS

Sean S.

IT and Grant Management

> "The automation features save us time, and the reporting tools are incredibly insightful."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6581321)

Adrian H.

CEO

> "Some of the integrations don't seem to work well and the payment portal, KeelaPay, doesn't work over 50% of the time."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5100650)

RB

Riley B.

Managing Director

> "When selecting a new CRM Keela stood out to me due to the fact that it is highly customizable."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6407965)

BB

Brynn B.

Fundraising Coordinator

> "Sometimes imports from external softwares can be tedious but I don't think that is specific to Keela, that is the case with any import."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6007587)

AP

Ash P.

Executive Director

> "Over 6 months we trialled all the main non profit CRMs, and Keela came out head and shoulders above the rest. Although it is an..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004759)

MV

Michael V.

Fundraising Coordinator

> "There are some minor UI issues that need to be fixed, particularly in the outgoing email tools."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6007551)

AP

Ash P.

Executive Director

> "We had a really clunky membership program before Keela, and now people can easily become members and set up an auto-renewal for their..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004759)

HB

Hal B.

Development Manager

> "For example, we had some payment security issues before Keela implemented Captcha features."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5098756)

RB

Riley B.

Managing Director

> "I like that it integrates easily with Paypal and Stripe."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6407965)

CM

Cathy M.

Secretary

> "Overall, I think we aren't using Keela to it's potential, but with a Charity that is basically Volunteer operated, it is difficult to..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5099045)

RB

Riley B.

Managing Director

> "It never takes long to get a response and they will work with you to support you as much as you need."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6407965)

AB

Amber B.

Executive Director

> "The only issue we have had is with the Peer to Peer Fundraising function."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004833)

SG

Shira G.

Fundraising and Development Manager

> "Importing our old data and onboarding the system was painless."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6584777)

AI

Andrew I.

Program and Financial Officer

> "Some of the features don't work well in Firefox which is surprising."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6056317)

AB

Ariana B.

Executive Director

> "Now I am able to find our donors, communicate with them and allow new volunteers and donors the opportunity to get involved as well."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___4800806)

KN

Kayla N.

Administrative Assistant

> "Additionally, I have personally had issues with importing taking up to 6 hours with Keela."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5097778)

RB

Riley B.

Managing Director

> "Keela has an excellent customer support team that is responsive and helpful and I do feel that they take user feedback seriously."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6407965)

MC

Michelle C.

Owner/Creative Director

> "If you're not in the software and using it daily, it can be sometimes confusing to navigate when setting up a new campaign (for example)..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___3835374)

SG

Shira G.

Fundraising and Development Manager

> "Keela is easy to use right out of the box, and comes with outstanding customer support for any kinks you may not be able to work out..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6584777)

VR

Verified Reviewer

Director of Development and Communications

> "The access form a mobile app/iPhone is not super easy."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004965)

MC

Megan C.

Water Programs Coordinator

> "I also like that I can create automated emails for communications we do often (volunteer signup etc.)"

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004868)

TY

Tara Y.

Office and Event Manager

> "It is a big expense for us!"

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004680)

PB

Peter B.

Marketing Manager

> "Its been great but need more customizable templates to use!"

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6579575)

RC

Ron C.

CEO

> "Keela would not return the money to us, so we contacted the CC company and disputed the charged. "

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___4658542)

TY

Tara Y.

Office and Event Manager

> "Keela has a fantastic team that is very supportive and willing to work with you - right from the initial meeting we had with the sales..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004680)

ND

Nicole D.

Co-Founder

> "The user interface can sometimes be challenging."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___3834884)

KN

Karishma N.

Outreach Volunteer

> "Also, I appreciated the customer service when I needed help with the program."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6579760)

NW

Niki W.

accountant

> "We were hoping to integrate donations in Keela with Quickbooks donations revenue, but the automatic integration created a unique customer..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2370685)

HB

Hal B.

Development Manager

> "Keela's product portal is a convenient way to make suggestions and see how Keela genuinely responds to customer comments."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5098756)

Mackenzie D.

Watershed Education Lead

> "For example, the e-blast editor is difficult to navigate on a laptop or smaller desktop screen as some text boxes or drop down menus get..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2360874)

AM

Amber M.

Program Manager

> "For the specific features, we use it for, fundraising and donor communication, it works great!"

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004853)

DL

Douglas L.

President

> "The software was fast (I mean - we have 17,000 contacts and it seemingly always finds the desired contact within 1 second - seriously),..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2500119)

AM

Amina M.

Founder and Executive Director

> "I loved the first point of contact with \[sensitive content hidden\] who walked me through the program and also showed me all the benefits,..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5099095)

RD

Rafael D.

Marketing & Fundraising Manager

> "The platform was sold to us as basic but powerful, in reality it is basic and need a lot of work, in some instances to get the basics..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2572555)

LE

Liam E.

Manager, Community Engagement

> "Additionally, Keela's timely customer support is always appreciated."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6581210)

MH

Michelle H.

Bookkeeper/Fundraising Coordinator

> "Also, the fact that it can only integrate with Eventbrite doesn't help us."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___3055577)

KC

Kristine C.

Chief Executive Officer

> "Keela truly is an "intuitive program" that made integration to our systems easy, and increased our ability to not only recruit donors but..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___3834890)

MJ

Martine J.

Founder, Executive Director

> "The e-blasts templates are lacking in design and appeal."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2420946)

AP

Ash P.

Executive Director

> "There are many features of Keela we don't use, but if you had a sophisticated fundraising team they would be great."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004759)

SB

Susanna B.

Stewardship Coordinator

> "The spreadsheets for doing this are a bit confusing."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2353509)

AM

Angel M.

Operations Manager

> "Keela has streamlined the communication with our members and has also helped us better organize and access all of our contact's data."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___3820620)

DL

Douglas L.

President

> "The reporting module seemed sooooo basic."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2500119)

KN

Kayla N.

Administrative Assistant

> "With Keela being fairly new for us still, everyday we use it we are learning new things that can be done within Keela!"

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5097778)

MB

Maria B.

Operations Manager

> "not very easy to customize my options..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2352195)

SB

Shauna B.

Director, Programs and Information

> "I like that it has features we can use on a daily basis all in one system."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6005541)

DB

Dan B.

Asst. Property Director

> "It is not very friendly to use with my phone. "

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2572557)

[View Reviews](https://www.capterra.com/p/154358/Keela/reviews/)

## User interface

4.65 (1,287)

4.33 (282)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Bloomerang

Top features

44/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   Ad hoc Reporting
-   AI Copilot
-   API
-   Calendar Management
-   Campaign Management
-   Campaign Planning
-   Campaign Segmentation
-   Committee Management
-   Contact Database
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customer Database
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donation Tracking
-   Donor Management
-   Electronic Payments
-   Email Management
-   Email Marketing
-   Email Templates
-   Email Tracking
-   Event Management
-   Forms Management
-   For Nonprofits
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Interaction Tracking
-   Membership Management
-   Mobile Access
-   Real-Time Notifications
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Social Media Integration
-   Summary Reports
-   Task Management
-   Task Scheduling
-   Third-Party Integrations
-   Volunteer Management
-   Web Forms

[See all features](https://www.capterra.com/p/131207/Bloomerang/#features)

Keela

43/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   Ad hoc Reporting
-   AI Copilot
-   API
-   Calendar Management
-   Campaign Management
-   Campaign Planning
-   Campaign Segmentation
-   Committee Management
-   Contact Database
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customer Database
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donation Tracking
-   Donor Management
-   Electronic Payments
-   Email Management
-   Email Marketing
-   Email Templates
-   Email Tracking
-   Event Management
-   Forms Management
-   For Nonprofits
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Interaction Tracking
-   Membership Management
-   Mobile Access
-   Real-Time Notifications
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Social Media Integration
-   Summary Reports
-   Task Management
-   Task Scheduling
-   Third-Party Integrations
-   Volunteer Management
-   Web Forms

[See all features](https://www.capterra.com/p/154358/Keela/#features)

### Recognition

No recognitions have been awarded to Bloomerang

No recognitions have been awarded to Keela

### Deployment & support

Bloomerang

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Keela

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Bloomerang

-   By Bloomerang
-   Located in United States
-   Founded in 2012

Keela

-   By Aplos
-   Located in United States
-   Founded in 2009

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Contact vendor for pricing

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