# Compare Paycom vs Justworks 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Paycom and Justworks based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/130949-223913/Paycom-vs-Justworks

---

# Paycom vs Justworks Features and Cost Comparison

Last updated May 5th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PaycomJustworks2/4 selected

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,247)](https://www.capterra.com/p/130949/Paycom/reviews/)

[Justworks](https://www.capterra.com/p/223913/Justworks/)[4.6 (739)](https://www.capterra.com/p/223913/Justworks/reviews/)

[## Paycom](https://www.capterra.com/p/130949/Paycom/)[4.4 (1,247)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [1,234 reviews](#user-reviews)

Positive

1,068

Neutral

104

Negative

62

[## Justworks](https://www.capterra.com/p/223913/Justworks/)[4.6 (739)](https://www.capterra.com/p/223913/Justworks/reviews/)

Starting Price

$59.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [739 reviews](#user-reviews)

Positive

687

Neutral

40

Negative

12

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## Summary

* * *

Key features rated by users

Features selected based on 28,114 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

Feature ratings

Payroll Management

4.6

Direct Deposit

4.8

Tax Compliance

4.3

W-2 Preparation

4.6

Tax Calculation

4.6

74%Fit

Missing features

Feature ratings

Payroll Management

4.7

Direct Deposit

4.9

Tax Compliance

5.0

W-2 Preparation

4.7

Tax Calculation

NA

User satisfaction

User satisfaction

4.4

User reviews[1,247](https://www.capterra.com/p/130949/Paycom/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.3

Customer support

4.3

User satisfaction

4.6

User reviews[739](https://www.capterra.com/p/223913/Justworks/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$59Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Paycom is the most automated HCM platform, and the only HR and payroll software built on a truly single database that automates the employee life cycle from hire to retire.

Best for

Justworks serves small and mid-size businesses by offering effortless payroll, benefits, and healthcare management solutions.

## User reviews

Pros & cons

LB

Lindsey B.

HR Assistant

> "Customizable onboarding lists, ability to upload our company documents for ESS visibility, time off requests are simple, learning platform is nice."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102859)

TC

Tiffany C.

Employee Engagement Specialist

> "Also, when reviewing documents (like PAFs and other documents), you can’t easily go back to where you left off, you have to restart from the employee profile and find..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708)

SS

Susan S.

Benefit Specialist

> "Paycom empowers employees to manage their own benefit elections, updates, and payroll details, which significantly reduces administrative workload and improves data..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137282)

AE

Ashley E.

Administrative Coordinator

> "Good because they can keep track of how much people are working and slightly annoying when I clock 39.99 hours instead of 40 (not that the reporting really changes my..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876)

NT

Nijah T.

THERAPIST

> "It allowed me to learn more about how to electronically submit my work hours, requests for sick days and vacation time in a timely manner."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7064167)

VR

Verified Reviewer

Department Manager

> "Without seamless integration between goal-setting and feedback sessions, employees and managers may miss opportunities to align on priorities, address challenges, or..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

KK

Kelsey K.

Accounting Supervisor

> "Being able to provide all of our employees with easy access to their information through a user-friendly app made daily tasks more efficient and reduced the need for..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111)

CG

Carolyn G.

Director of Finance and Accounting

> "Errors made by employees (missed punches, incorrect tax or benefit selections) often still require HR follow‑up and correction, shifting the burden rather than..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7123696)

VB

Valerie B.

HR Director

> "Paycom excels in customer support from the day-to-day support specialist to the customer relations rep who spends countless hours in person helping to make sure we..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7037307)

KK

Kelsey K.

Accounting Supervisor

> "Support quality can vary depending on the representative assigned to our business, which sometimes led to inconsistent communication and delays in resolving questions or..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111)

CS

Crystal S.

Sr Director of HR

> "I like that we can utilize one system for so many different things including Recruiting, Onboarding, Training, payroll processing, benefits administration, time and..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012320)

Andrew F.

VP, People

> "Their implementation staff will start to show us something, click in one place, and then say "that's not where it is" and move someplace else. When we expressed our..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7108421)

MR

Michelle R.

Human Resource Manager

> "The software has many applications that help with HR responsibilities and the software can be customized to exactly what my company needs"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136908)

VR

Verified Reviewer

Department Manager

> "This disconnect can create inefficiencies and confusion, as progress on objectives may not be accurately tracked or discussed in real time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

CB

Chelsea B.

Director

> "Staff have direct access to all of their information and are able to make changes as needed, which helps take a little work off of managers. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7056210)

AV

Alixandria V.

Human Resources Manager

> "It does seem that the scheduling feature is more for a hospital setting or consistent schedules, which does not work for what we need."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7113618)

KK

Kelsey K.

Accounting Supervisor

> "It has met the needs of our company and provided helpful tools that support our payroll, HR, and employee management processes effectively."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137111)

CP

Chandni P.

Data Analyst

> "Additionally, we were informed that creating an organizational chart requires Beti, which was unexpected and suggests the system lacks flexibility unless we invest in..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6810661)

MJ

Meredith J.

Payroll and Benefits Administrator

> "Their robust suite of products covers a wide range of HR and payroll needs, allowing for streamlined processes within a single platform."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6830757)

SD

Sarah D.

Corporate Payroll Accountant

> "It is insanely frustrating that I can't see a 401k match calculation until I go to the check register preview portion of payroll."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107961)

VR

Verified Reviewer

Department Manager

> "Currently using for payroll, HR, Benefits, reviews, one on ones-It has improved our processes, making it easy to use for the management team and the staff. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

RP

Rebekah P.

HR Manager

> "It is hard to commit to great initiatives (like certifications) when we only need it for 25 percent of our population but have to pay for it per user."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7045003)

AV

Alana V.

HR Manager

> "Paycom consistently delivers accurate payroll processing and offers robust reporting features that are incredibly helpful for audits and ensuring compliance."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7012322)

KM

Karina M.

HR Specialist

> "Sometimes it takes several steps to find the exact report or data needed, which can be a bit time-consuming."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7107924)

CA

Crystal A.

Vice President

> "The system allows for extensive customization to align with specific business needs."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103216)

TC

Tiffany C.

Employee Engagement Specialist

> "Files often have to be downloaded instead of being viewed directly in the browser, which slows things down."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127708)

RE

Rose E.

Administrative Assistant

> "Paycom is a great value for money which includes features like reporting employee performances with ease of recruitment for advancements."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102533)

RL

Rachel L.

HR

> "We tried to adopt Paycom for our Australian operations but the app didn't work in that region and we encounter roadblocks (social security numbers don't exist in..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6608702)

KM

Kendra M.

AVP of HR

> "The platform offers a wide range of features with a strong emphasis on automation, which helps save significant HR time."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137813)

LO

Laurie O.

HR Coordinator

> "Too frequently our support representative has changed, providing little consistency and familiarity with how our company functions."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7124003)

MG

Mike G.

CPO

> "They ensure that the end user and administrators can efficiently and effectively perform tasks without assistance. Both the client and admin sides of the platform are..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7060181)

VR

Verified Reviewer

VP of People

> "Some aspects aren't intuitive - like the ATS - should be able to edit jobs as you post."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102972)

KC

Kelli C.

HR and Operations Manager

> "It's cut down on the amount of time it takes to do things, which has freed up my time to focus on bigger projects."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127827)

VR

Verified Reviewer

Department Manager

> "Currently, goals are not automatically linked or updated during one-on-one meetings or performance reviews."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

CA

Celina A.

Vice President of Human Resources

> "I understand the portal easily without getting lost. When I make changes to a staff member I do not have to worry to make changes in different areas."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136806)

AS

Angie S.

HR Director

> "I often find issues that the average user would not recognize, however, are significant in impacting the company's compliance or finances. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127837)

KP

KELLY P.

General Manager

> "Paycom’s all-in-one platform makes it easy to manage payroll, HR, and employee information in one place."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7074861)

AE

Ashley E.

Administrative Coordinator

> "There is nothing I specifically dislike; my company has it set up to clock in/out with specificity which is good and bad."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7082876)

VR

Verified Reviewer

IT Systems Administrator

> "Overall, this tools is great for HR departments to manage payroll data that can be directly provided to the employee."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132455)

EG

Elizabeth G.

HRIS Manager

> "We didn't have the ability to control a lot of the functionality, it was difficult to work with out Paycom team to get things done, things were often set up incorrectly,..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6356830)

GO

Gabriel O.

People Manager

> "Overall I think Paycom has a robust payroll module and data module along with some other great features that other HCM or HRIS and Payroll systems do not especially with..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7020239)

KS

Kaylee S.

HR Consultant

> "Setups can feel rushed at times and sometimes details get missed as a result."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7036673)

LT

Lucinda T.

Executive Director

> "I like the integrated platform with new-hire onboarding, timekeeping, and payroll all in one complete package. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6812267)

BV

Bien V.

Teacher

> "There were several times that the server would be down which made it impossible to get anything done."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7136244)

KH

Kelley H.

Manager of Payroll and HR

> "I like that Paycom's tools are flexible to the extent that they can provide core functionality for smaller companies and be scaled up at any time to an enterprise level."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7020439)

SB

Stacy B.

HR Director

> "Some thinks are cumbersome like Document and Checklists and PAFs. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7129829)

NS

Natasha S.

Executive Director of Human Resources

> "My emails are answered right away, they are patient as I ask the same question 100 times, the training and guidance they provide is top tier."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7070692)

VR

Verified Reviewer

Manager, Accounts Payable

> "The method of payment request was not professional or in line with normal business standards."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7132140)

RT

Ray T.

Principal Designer

> "Overall I enjoy that Paycom helps me to integrate payroll, HR functions, employee scheduling, and much more which makes it a strong contender for small business owners..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6559843)

AH

Anna H.

consultant

> "The higher ups were not happy regarding the cost and if they wanted to add something on that it was either difficult and/or costly to do so."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7088668)

CD

Chandru D.

Assistant Manager Payroll

> "Paycom has positioned itself as a leading payroll service provider, offering an all-in-one platform that aims to streamline payroll processes and enhance HR..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6533348)

MR

Melissa R.

Senior Accounintg Manager

> "I find it hard to believe that HR and payroll personnel are using their phones to work instead of their computers."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7125943)

SC

Sybil C.

Payroll Manager

> "The new AI feature facilitates fast information that can be useful when I'm in a hurry."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7128032)

SB

Stephen B.

CFO

> "Customer service - without going into detail we had a tax correction that arose and I have never been bounced around so many times for months."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7134473)

JS

Jack S.

Finance Director

> "The automation helps reduce errors and saves time during payroll cycles."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7119717)

AJ

Alyson J.

Accounting and HR Manager

> "I am not fond of Paycom University. If you need to look up anything, there is so much information that it takes a bit to get your answer and sometimes I don't have..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6817596)

LW

Latisha W.

Community Health Navigator

> "This is in addition to several other features I enjoy, such as the ability to view pay stubs, request time off, obtain tax documents, and much more."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6533735)

VR

Verified Reviewer

Support Operations

> "When I have bad internet or are switching networks, the app glitches and I have to close out completely before I reopen."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7004844)

Steven M.

system technique

> "Its configuration execution was long but its entire configuration was perfect, which did not allow errors to be generated regarding payroll or personnel due to having..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6369032)

CP

Chandni P.

Data Analyst

> "However, instead of a contained trial, the system was fully implemented into our environment, which resulted in several changes that couldn’t be reversed after we..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6810661)

LB

Lindsey B.

HR Director

> "You can have everything in 1 place for every employee from time-off, scheduling, timeclock, applicant tracking, background checks, onboarding, benefits enrollment,..."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6567858)

CS

Charles S.

Photo Lot Tech

> "The application sometimes needs to reset because it freezes."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7091521)

AC

Ashley C.

HR Operations Manager

> "It has helped improve efficiency within our HR and payroll processes and reduced manual work."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127303)

SC

Sophie C.

HR Manager

> "When we first started, customer service and the communication and set up process was a bad start."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7103086)

JM

Jordan M.

Corporate Training Manager

> "Onboarding and training is integrated with payroll system which ensures accurate and up-to-date employee information."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6831593)

JC

Jeanine C.

HR Payroll Coordinator

> "I am often overwhelmed by the amount of features and regularly unsure of what each function does. "

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7128707)

BS

Becky S.

People Operations Manager

> "We have the total package of Paycom, so I love being able to track everything in one place."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127821)

JM

Jocelyn M.

Partner

> "The training portal is atrocious along with leave management."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102514)

CW

Colter W.

Developer

> "PayCom houses and displays its employee pay information well, and allows for exporting important tax and pay information when needed."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6659107)

VR

Verified Reviewer

VP of People

> "I also don't understand the lack of ability to get an invoice."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7102972)

KT

Katelyn T.

HR Marketing EA

> "Paycom has completely transformed the way our company handles HR, benefits administration, payroll, and talent management."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6795719)

HT

Hailie T.

RN

> "Bugs and issues with attempting to clock in/out."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7070984)

VR

Verified Reviewer

Department Manager

> "Its intuitive interface and streamlined functionality make it accessible for users of varying technical skill levels."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7069399)

FG

Francesco G.

Instructor

> "The app on iPhone can be slow, passwords need to be reset every 6 weeks, and you get timed out if away on the app for too long even though it is open."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___6678932)

JP

Joanna P.

HR Assistant

> "Paycom is very user-friendly and has all of my payroll and employee data maintenance needs in one spot."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127326)

LA

Lauren A.

Account Manager

> "Setting up tasks and assigning checklists aren't super intuitive."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7137195)

CR

Carman R.

Payroll Specialist

> "The process has streamlined our payroll process from a week to a couple of days."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7050474)

JH

Josh H.

Director of Training

> "There is not much that is available (e.g., 401k integration)."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7128033)

RP

Rose P.

Human Resources Manager

> "This allows us to act using real-time information and be more strategic."

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7127757)

KK

Kassidy K.

Chiropractor

> "I did have some trouble logging on for the longest time and customer support was poor in getting the issue resolved"

[See full review](https://www.capterra.com/p/130949/Paycom/#Capterra___7095413)

[View Reviews](https://www.capterra.com/p/130949/Paycom/reviews/)

Rachel S.

Care Partner

> "It’s intuitive to use and helps reduce a lot of the stress that can come with HR administration. While there are a few..."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___7067937)

Rachel S.

Care Partner

> "Pricing may also feel a bit high for smaller teams, especially if you’re not using every feature available."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___7067937)

Rachel S.

Care Partner

> "I also appreciate the transparency around benefits and payroll details, which helps build trust and clarity."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___7067937)

KK

Karan K.

Senior Accountant

> "Only thing i don't like about it is that for large companies and organization who needs to work for number of people its not..."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___6683294)

AZ

Alexander Z.

CRO

> "Justworks simplifies HR management, making it easier to handle payroll, benefits, and compliance all in one place."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___6679919)

SC

Sarah C.

Senior Marketing Manager

> "Limited services, would be harder to scale as the company grows."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___6563872)

Rachel S.

Care Partner

> "What I like most about Justworks is how user-friendly and well-organized the platform is."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___7067937)

CL

Crista L.

Director

> "Lack of pricing transparency on healthcare renewals and no dedicated account manager for smaller companies"

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___3777225)

VR

Verified Reviewer

Enterprise Account Executive

> "Easy to use and despite us being a really small company, we received really great support across all the various teams we..."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___6790587)

AW

Alisha W.

Owner

> "The ability to create custom schedules and communicate with employees while on shift is subpar."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___2561937)

VR

Verified Reviewer

head of people

> "User-friendly interface: intuitive, clean platform that's easy for both admins and employees to use."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___6859451)

NS

Nick S.

Director, People & Culture

> "Some basic functions seem lacking - like the ability to set up recurring off-cycle payments."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___2301699)

II

Imam I.

HR Manager

> "It comes with amazing time tracking features"

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___6330944)

TM

Todd M.

Executive Director

> "Links to third party resources aren't as efficient as everything that's in-house to Justworks."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___2301219)

BM

Brandon M.

Owner

> "The interface is clean and easy to use, it's intuitive and self explanatory for everyone."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___6768737)

SC

Sonia C.

Office Manager

> "The hard part was working with the insurance and seeing the cost ahead of time vs. waiting for quotes."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___2301597)

MU

Maria U.

Customer Support Manager

> "In addition, the tool offers top HR features"

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___6499070)

LH

Logan H.

COO

> "We switched from SquareUp (which was a complete headache with terrible customer service) and I just wished we had started out..."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___2301856)

CM

Cam M.

Sr. Director

> "The access to our staff directory and the hours they all keep allows freedom to work from anywhere."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___4877630)

BD

Bethany D.

Editor-in-Chief

> "The training courses available were an interesting feature but not super useful for our purposes."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___2762993)

VR

Verified Reviewer

Fulfillment Associate

> "Hands down for the simplicity of the features and no major issues found."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___6668354)

NS

Nick S.

Director, People & Culture

> "It's difficult to get someone on the phone."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___2301699)

JC

Jasmine C.

Assistant

> "This app is great and it is amazing, you get to see when your employee wants to be off and when they want to request time off..."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___6255019)

VR

Verified Reviewer

CEO

> "Very unfriendly customer service - they act like a bunch of entitled officers"

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___2425340)

VR

Verified Reviewer

Enterprise Account Executive

> "Easy to use solution, has everything a small business could need, and fantastic support."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___6790587)

ME

Mike E.

President

> "Honestly, I can't think of one thing that I have a problem with."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___2301614)

[View Reviews](https://www.capterra.com/p/223913/Justworks/reviews/)

## User interface

4.40 (1,247)

[Justworks](https://www.capterra.com/p/223913/Justworks/)

4.58 (739)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

Paycom

Top features

40/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/130949/Paycom/#features)

Justworks

32/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/223913/Justworks/#features)

### Recognition

No recognitions have been awarded to Paycom

No recognitions have been awarded to Justworks

### Deployment & support

Paycom

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Justworks

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Paycom

-   By Paycom
-   Located in United States
-   Founded in 1998

Justworks

-   By Justworks
-   Located in United States
-   Founded in 2012

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[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,247)](https://www.capterra.com/p/130949/Paycom/reviews/)

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Price

Contact vendor for pricing

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Features

4.3

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-130949/WebPay-vs-Paycom)

[Justworks](https://www.capterra.com/p/223913/Justworks/)[4.58 (739)](https://www.capterra.com/p/223913/Justworks/reviews/)

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$59/month

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Contact vendor for pricing

4.4

Features

4.3

4.6

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[View full comparison](https://www.capterra.com/compare/86714-223913/WebPay-vs-Justworks)

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,247)](https://www.capterra.com/p/130949/Paycom/reviews/)

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Price

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4.4

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/130949-185859/Paycom-vs-RUN)

[Justworks](https://www.capterra.com/p/223913/Justworks/)[4.58 (739)](https://www.capterra.com/p/223913/Justworks/reviews/)

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Price

Contact vendor for pricing

4.4

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/185859-223913/RUN-vs-Justworks)

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Contact vendor for pricing

Price

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4.4

Features

4.3

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/130949-155895/Paycom-vs-WorkforceNow)

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4.4

Features

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4.6

Ease of Use

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Contact vendor for pricing

Price

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4.4

Features

4.2

4.4

Ease of Use

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[View full comparison](https://www.capterra.com/compare/130949-133745/Paycom-vs-Paycor-Perform)

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Ease of Use

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