# Compare SimplePractice vs CentralReach 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare CentralReach and SimplePractice based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/130710-140743/SimplePractice-vs-CentralReach

---

# CentralReach vs SimplePractice Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CentralReachSimplePractice2/4 selected

[CentralReach](https://www.capterra.com/p/140743/CentralReach/)[4.3 (155)](https://www.capterra.com/p/140743/CentralReach/reviews/)

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.6 (2,819)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

[## CentralReach](https://www.capterra.com/p/140743/CentralReach/)[4.3 (155)](https://www.capterra.com/p/140743/CentralReach/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4

Customer Service

4.3

Reviews Sentiment

Based on [155 reviews](#user-reviews)

Positive

134

Neutral

11

Negative

10

[## SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.6 (2,819)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Starting Price

$49.00/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [2,819 reviews](#user-reviews)

Positive

2,641

Neutral

115

Negative

63

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,422 reviews from mental health software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

70%Fit

Not enough reviews

Feature ratings

HIPAA Compliant

4.8

Therapy Notes

\--

Charting

3.9

EMR/EHR

4.3

Appointment Scheduling

4.3

81%Fit

High performer

Feature ratings

HIPAA Compliant

4.5

Therapy Notes

4.5

Charting

4.4

EMR/EHR

4.2

Appointment Scheduling

4.4

User satisfaction

User satisfaction

4.3

User reviews[155](https://www.capterra.com/p/140743/CentralReach/reviews/)

Ease of use

4.0

Functionality

4.3

Value for money

4.1

Customer support

4.3

User satisfaction

4.6

User reviews[2,819](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.3

Customer support

4.4

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$49Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Applied Behavior Analysis providers, Speech therapy, Occupational therapy, Multi-disciplinary

Best for

Health and wellness practitioners in private practice including therapists, psychologists, speech-language pathologists, occupational therapists, dietitians, massage therapists and many more.

## User reviews

Pros & cons

LL

Laura L.

Certified Occupational Therapy Assistant, COTA

> "I mostly use CR Calendar, and convert notes-> billing weekly visits. But it works well for the ABA staff, unless it is..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6773626)

CS

CLAUDIA S.

CEO

> "Central Reach has not provided us with an adequate solution for issues with Change Healthcare and the cost keeps..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#SoftwareAdvice___6322696)

HJ

Harry J.

Chief Executive Officer

> "Their user-friendly platform has allowed us to manage our client data more effectively and has provided our clinicians..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4768072)

AL

Alysia L.

Registered Behavioral Therapist

> "Before the update it was hard to write notes on time and it glitched a lot kicking myself and other coworkers out of..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6692236)

HJ

Harry J.

Chief Executive Officer

> "Central Reach's platform serves as a one-stop-shop for our organizations, enabling us to manage all aspects of our..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4768072)

EQ

Emma Q.

Registered Behavior Technician

> "It often logs me out while I am using it and will delete the data I have inputed within it."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6710375)

CM

Carole M.

Operation Manager

> "Customer service is amazing as you have your own manager attach to your account- Always improving to make client..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6588958)

SP

Shannon P.

Practice Manager

> "This company does not care at all about their customers, they only care about squeezing every last dollar out of you..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#SoftwareAdvice___6425713)

AB

Aaron B.

CEO

> "Extremely comprehensive and customizable to a variety of practices and service models. "

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6587991)

AA

Amber A.

Behavior Analyst

> "I did not like the method to add and manage new goals."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___7006694)

VR

Verified Reviewer

CIO

> "The software is really easy and intuitive to use. And everything is located under one software to manage all aspects of..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6242070)

SN

Sadie N.

RBT

> "What I like least about central reach is when it crashes and does not save data."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6693784)

JH

Jesseca H.

Director of Clinical Operations

> "There has been a lot of growth and new features and they are always there to walk us through the steps and hiccups."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6587696)

JG

Josie G.

Apprentice

> "It often lacks or restarts which requires us to lose data."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6719920)

CM

Carole M.

Operation Manager

> "Robust learning platform for ABA industry."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6588958)

AA

Amber A.

Behavior Analyst

> "Adding and removing appointments was also tedious."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___7006694)

DK

Destini K.

COO

> "Good features, nice customer service, addition of AI will be helpful"

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6608324)

MC

Maria C.

Owner

> "Lastly, it's annoying that they don't connect with all the other platforms we use."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6841682)

CM

Carole M.

Operation Manager

> "The learning platform is growing and adapting to client demand."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6588958)

SP

Shannon P.

Practice Manager

> "The basic mobile site does not work for your BTs and."

[See full review](https://www.capterra.com/p/140743/CentralReach/#SoftwareAdvice___6425713)

AH

Ashley H.

Application Support Specialist

> "CentralReach has opened up so many more avenues for our company to be able to expand and grow within the field of ABA..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4766101)

MF

Maria F.

COO

> "I dislike that calendars do not reflect converted changes."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6618803)

AL

Alysia L.

Registered Behavioral Therapist

> "It was better towards the end of my experience with central reach."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6692236)

MC

Maria C.

Owner

> "The cost of all the add-ons is a bit much. "

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6841682)

JM

Jaime M.

Operations Analyst

> "There have been a lot of growing pains, but we are definitely able to keep an eye on everything from intake to billing..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4779412)

SP

Shannon P.

Practice Manager

> "Supposedly, you can have better reports turned on for your practice, but it costs significantly more."

[See full review](https://www.capterra.com/p/140743/CentralReach/#SoftwareAdvice___6425713)

FM

Freyxa M.

Onboarding and training Supervisor

> "My overall experience with Central region has been really good, really user-friendly and really easy to grab a hold of..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6773675)

SP

Shannon P.

Practice Manager

> "The software is cumbersome, clunky and not at all user-friendly."

[See full review](https://www.capterra.com/p/140743/CentralReach/#SoftwareAdvice___6425713)

BR

Brad R.

Application Analyst

> "Navigation is easy for our users plus there are multiple ways to get to the same "end result" which is highly effective..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4767472)

MC

Maria C.

Owner

> "Just very expensive for us."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6841682)

JG

Josie G.

Apprentice

> "I utilize it daily and it is very feasible."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6719920)

BR

Brad R.

Application Analyst

> "This has presented an obstacle for us in meeting our CIS requirements. "

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4767472)

JG

Josie G.

Apprentice

> "It is very versatile and personalizable."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6719920)

PT

Perle T.

BCBA

> "The procedures are so disjointed between the overall data book, the goals, importing curriculums, I work twice as hard..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#SoftwareAdvice___3207231)

MB

Michelle B.

Billing & Operations

> "We can add all of our data and upload documents easily in CR."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4766189)

JG

Joshua G.

Software Specialist

> "We have been unable to determine why."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4767409)

JB

Jeff B.

CFO

> "I have also been consistently impressed by the system improvements over our time with CR as well as the continued level..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4766112)

PT

Perle T.

BCBA

> "The reports generated looked very unprofessional and you cannot alter graphs to different views unless you manually..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#SoftwareAdvice___3207231)

AH

Ashley H.

Application Support Specialist

> "I will be honest that I was intimidated by all of the features and functions within CentralReach but as I began..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4766101)

MG

Madison G.

Benefits Specialist

> "Slow resolutions to problems, or no answer from them at all."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___3515004)

AH

Ashley H.

Application Support Specialist

> "The support that comes with the system is exceptional as well! Whenever we have questions about whether we can do..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4766101)

MC

Martha C.

VP

> "I can't pull timesheets for payroll or bill out our claims."

[See full review](https://www.capterra.com/p/140743/CentralReach/#SoftwareAdvice___3324091)

BL

Birdem L.

Remote Staff

> "It's very user friendly and clean, with the bonus of having a regular updates and as well as quick responding customer..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4766060)

PT

Perle T.

BCBA

> "The technical difficulties combined with the very complicated user experience make this a platform I discourage ABA..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#SoftwareAdvice___3207231)

BL

Birdem L.

Team Leader

> "Experience is very nice, interface is very easy to navigate."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6609550)

VR

Verified Reviewer

Executive Director

> "Additionally, as soon as you "go live" you are directed to use the support ticket function for any questions or issues,..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___2126959)

AB

Aaron B.

CEO

> "Amazing customer support - best of any tech platform I've ever used! "

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6587991)

PM

Peyton M.

BCBA

> "Some slight glitches or the server being down once and a while"

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___3006200)

MF

Maria F.

COO

> "I appreciate the system is easy to use and pretty straight forward."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___6618803)

VR

Verified Reviewer

owner

> "They charge your account with out even having your data entered."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___2999497)

BT

Brittany T.

Director of Compliance and Systems Support

> "Their support teams can help you before during and after implementation."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4766041)

VR

Verified Reviewer

Owner/COO

> "I have to cut off providers who are leaving on a certain day and may miss out on a week of services because I'm being..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___2569911)

HJ

Harry J.

Chief Executive Officer

> "Overall, Central Reach has been a valuable partner for Jackson Family Human Services, and we highly recommend their..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4768072)

RO

Rachel O.

BCBA/Owner

> "Every single delayed claim impacts my livelihood."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___2896612)

AJ

Amy J.

Billing/coding

> "Our ABA department really loves the program, and for their use it is efficient and compliant."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4767384)

CA

Cassandra A.

A/R Specialist

> "I do not like you do not see what the insurance paid verse patient unless opening lines and doing the math yourself on..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___2142755)

AH

Ashley H.

Application Support Specialist

> "I was most impressed by CentralReach Learn and all of the clinical features that were available to me."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4766101)

RM

Rhonda M.

Executive Director

> "It is not intuitive. If you do not fully understand something (e.g., giving access to contacts), you can be left..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___2570131)

AJ

Amy J.

Billing/coding

> "The implementation process was very organized, thoroughly communicated, and professionally managed. "

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4767384)

CA

Cassandra A.

A/R Specialist

> "I do not like how the claims line look it gets very confusing and can get very frustrating."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___2142755)

KJ

Kayla J.

Practice Manger

> "I like that centralreach has a lot of features."

[See full review](https://www.capterra.com/p/140743/CentralReach/#SoftwareAdvice___4976281)

AA

Audryn A.

Student

> "There always seems to be a glitch which also makes working with EHR very difficult."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___2769501)

BT

Brittany T.

Director of Compliance and Systems Support

> "Overall, CR is a great product for ABA service providers."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4766041)

AJ

April J.

Behavior specialist

> "I didn’t like the tedious billing process when billing insurance."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___2732143)

MG

Madison G.

Benefits Specialist

> "However, while my business has outgrown Central Reach, other small companies may find it's capabilities just right for..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___3515004)

RO

Rachel O.

BCBA/Owner

> "Extremely poor customer service."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___2896612)

BL

Birdem L.

Remote Staff

> "The most impactful feature that I noticed with this product is how easy it is to use."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4766060)

VR

Verified Reviewer

Executive Director

> "I very much regret this purchase and am even considering making a switch AGAIN despite the high switching costs."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___2126959)

BT

Brittany T.

Director of Compliance and Systems Support

> "CentralReach is very user friendly."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___4766041)

AA

Audryn A.

Student

> "It is difficult to use and requires too many steps to get tasks accomplished."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___2769501)

AK

Abigail K.

Owner

> "We’ve been using them since they first arrived on the ABA business management scene and it’s been incredible to watch..."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___2557527)

MH

Mary H.

Speech Therapist

> "I needed to call my supervisor several times to find out what I was doing wrong."

[See full review](https://www.capterra.com/p/140743/CentralReach/#Capterra___2626536)

[View Reviews](https://www.capterra.com/p/140743/CentralReach/reviews/)

VR

Verified Reviewer

Owner

> "It offers all the features I need as a medical provider: customizable templates, ability to add various codes, built in billing, analytics,..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7043146)

RR

Robyn R.

Owner and therapist

> "In addition there are constantly cost raises with very little notice so you have like 30 days to decide if you accept the cost or have the..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120267)

CL

Chatham L.

Outpatient Therapist

> "Simple Practice is definitely one of the better mental health platforms I have used - it integrates a lot of different features in user..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6769640)

VR

Verified Reviewer

Strategic officer

> "Limited customization/reporting, lacking full API integrations."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7046790)

AA

Andrew A.

Therapist

> "SimplePractice also allows basic integration with your personal calendars if you are a provider, allowing you to see your scheduled services..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6733965)

RP

Ryan P.

CEO - Speech-Language Pathologist

> "In addition, being charged per claim after so many increases my monthly bill."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7023573)

VR

Verified Reviewer

Strategic officer

> "SimplePractice shines for its easy design, telehealth, billing tools, and smart automation."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7046790)

TW

TIFFANY W.

Director of Operations and Lead Therapist

> "Technology extremely unreliable, constant connect issues, non existent customer support, price is very expensive ($99 per month) and system..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6633565)

JN

Jennifer N.

Psychologist

> "The scheduling includes the billing codes, alerts before each session and much more so it’s not something easily recreated in google calendar...."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6702503)

GL

Greg L.

Owner-Therapist

> "No auto save feature, so you constantly have to be clicking save or you'll lose progress note input."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6822570)

Alan J.

Chief Psychologist

> "A true all-in-one solution, but not at the expense of quality or innovation. While I've rarely needed customer service, they were quite..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7110016)

FD

Fran D.

Clinical Psychotherapist and Director

> "At times the links are not working for virtual sessions."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7118792)

BB

Bronwyn B.

Lab technician

> "I also like that i can view all scheduled appointments and any invoices i have paid or need to pay."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6851069)

VR

Verified Reviewer

Technology Administrator

> "There were some hiccups in the process to transfer client data to a new instance that we were using from an existing instance."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6831882)

KR

Kristel R.

Owner and Mental Health Therapist

> "They offered Luminello customers a "special deal" with a "lower rate" for the first year. Upon looking up SimplePractice's rates on their..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6643963)

KR

Kristel R.

Owner and Mental Health Therapist

> "They also consistently raise prices for their current customers at well above market increases and charge extra for very basic features that..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6643963)

HD

Hayley D.

Speech-Language Pathologist

> "I always felt organized with my schedule and I loved the reminders for when I missed a session note for a client."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6769666)

EJ

Emily J.

Operations Manager

> "The reporting side is lacking compared to other EHRs for Therapy practices."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7062039)

AG

Allison G.

Biller

> "I enjoy the ease of being able to keep track of billing and analytics information."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6821217)

SM

Scott M.

Transformational Coach

> "Customer service shared that the \[sensitive content hidden\] didn't want to make some much-needed changes to the platform (adding time zone..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6363976)

TD

Tyneisha D.

Owner

> "All of the features that were available and the ability to host a group private practice with the software."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6535164)

SM

Scott M.

Transformational Coach

> "The lack of updating the platform with needed changes and not listening to the customer requests on their request page is ridiculous. Why..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6363976)

AH

Adeline H.

QMHP

> "user interface was good and making appointments was easy i liked how i was able to send notifications to my clients"

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6865489)

BM

Byron M.

Medical Assistant

> "The next day, we received an e-mail saying our account was "under review", and today we got notified that our account was being terminated..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6840861)

RR

Robyn R.

Owner and therapist

> "I loved the ease of use and the user-friendly layout, and I love the customizability."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120267)

AH

Adeline H.

QMHP

> "pretty expensive for smaller practices and had some bugs occasionally that were annoying but eventually were fixed"

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6865489)

VE

Vincent E.

Clinical Sex Therapist

> "I also love the 'Load Last Note' feature where I can save time on filling in standard fields and concentrate more on the weekly/bi-weekly..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6199183)

EJ

Emily J.

Operations Manager

> "It is expensive and the benefits did not outweigh what we were missing that other EHRs had."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7062039)

JN

Jennifer N.

Psychologist

> "That’s it. And if I ever have an issue (very rare) the customer support is so good, they give step by step instructions to fix the issue..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6702503)

RR

Robyn R.

Owner and therapist

> "I used it for about 6 years until the expense became too much."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120267)

FC

Farrah C.

Principal and Practitioner

> "Easy to use interface and nice features such as integration with insurances for claims"

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6792160)

MW

Marianne W.

Psychiatric Clinical Nurse Specialist - prescribing APN

> "Of course, you can waste a lot of time inventing your own templates for vitals, H&P, etc."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6460677)

AH

Adeline H.

QMHP

> "I liked it, wasn't horrible wasn't amazing but it was helpful for charting and appointments and the interface was good to use"

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6865489)

RP

Ryan P.

CEO - Speech-Language Pathologist

> "I have used it less than a year and it has already had a price jump twice."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7023573)

LH

LuAnne H.

Administration

> "There are many features that are missing but if you are a smaller sized company or an individual practitioner, the simplicity is amazing."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6585096)

MV

Mary V.

CEO of LMFT Private Practice

> "Overwhelmed with amount of features I do not require and the increase fee/overall cost for how I use it so I dropped and switched to another..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6681455)

AA

Andrew A.

Therapist

> "I love the integration with treatment planners to make diagnosis and treatment planning easier than ever."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6733965)

EW

Elizabeth W.

Owner

> "The onboarding specialists were annoyed at times, I only had one that was helpful"

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7027523)

OA

Omonoh A.

Licensed Mental Health Counselor

> "I really like that it is user friendly and can incorporate video conferencing for individuals and groups."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6666527)

CP

Carol P.

Therapist

> "I do not like the system invoicing clients without my approval, or billing their credit cards. "

[See full review](https://www.capterra.com/p/130710/SimplePractice/#SoftwareAdvice___6326874)

Teresa L.

Clinician

> "I really like the referral system; one of my colleagues referred me, and I am doing the same for others."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7015242)

EM

Erica M.

Client Care Coordinator

> "Because it is a system built to accommodate any type of practice, it did not work for our unique and specific needs."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6657887)

CP

Carina P.

Therapist

> "I also loved how easy it was to adjust appointments in the calendar, send documents to clients, and so much more."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6441840)

FC

Farrah C.

Principal and Practitioner

> "I liked Simple Practice's product but by the time you add on all of the "extras" it gets really expensive."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6792160)

JL

Jessica L.

Physician

> "I’ve been using Simple Practice in my chiropractic and acupuncture clinic for 5 years and plan to continue doing so for the foreseeable future."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6574783)

Mike D.

Chief of Operations

> "Now, as I am trying to integrate it with our accounting system (Quick Books Online), I can't get past the tier one support team, who keeps..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6103649)

JP

Jason P.

Owner

> "I also like the two-way Google calendar integration."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6247544)

GL

Greg L.

Owner-Therapist

> "It is highly expensive and they recently upped their monthly subscription fees."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6822570)

KH

Kiran H.

Customer Service

> "Its a good comprehensive tool for healthcare management offering many features."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6548754)

TS

Taylor S.

LCSW

> "The billing. When you have a new client, you are automatically set to "cash" instead of the card they have on their account. If you..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___4802044)

LC

LaShundra C.

Licensed Professional Counselor Supervisor Clinical Director

> "They came up with the perfect name for this platform because it does make running my private practice simple."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6477849)

MW

Marianne W.

Psychiatric Clinical Nurse Specialist - prescribing APN

> "Portal does not seem to contain education or information shared with patients (like med ed)."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6460677)

CP

Carina P.

Therapist

> "The ease of editing all assessments, notes, treatment plans, etc was FANTASTIC."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6441840)

VR

Verified Reviewer

Owner

> "ALSO they incorrectly set up the billing and mislabeled NPI2 so that we were getting denied for about 1/3 of our claims. And when we..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#GetApp___6085559)

RR

Robyn R.

Owner and therapist

> "It’s really customizable and easy to use."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7120267)

GM

Grace M.

Clinician

> "It felt like highway robbery paying extra for features that other platforms include in their much lower price."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6634621)

JN

Jennifer N.

Psychologist

> "I love that I can schedule clients for weeks at a time."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6702503)

GM

Grace M.

Clinician

> "I was frustrated with the lack of calendar syncing, and the price, and ultimately chose a different platform."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6634621)

HHW

Hsiang-Hua W.

Therapist

> "It was helpful and I was able to get my notes done in a timely matter without too much issues."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6547768)

GL

Greg L.

Owner-Therapist

> "The high subscription ultimately ended up becoming a financial strain."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6822570)

KP

Katerina P.

therapist

> "SP was straightforward to use and had a lot of features that would be helpful for the solo practitioner as well as someone who was supervising..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6716660)

TP

Trisha P.

Executive Director

> "It didn't allow for multiple therapies as we grew."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6716315)

VR

Verified Reviewer

Owner

> "It truly is simple to use."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7043146)

HA

Harry A.

Psychotherapist

> "Then you chat with a specialist who says something got fixed but it didn’t. "

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6852230)

RM

Racheal M.

Owner

> "It is easy to use: Billing is simple."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___7026153)

MN

Minal N.

Psychotherapist, Founder

> "As a small sole practitioner it felt crazy to spend over $90/mo on an EHR when I didn't need/use a lot of the features."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6531252)

JN

Jennifer N.

Psychologist

> "It seems cliche to say that this platform makes running my practice simple, but in this case that really is the best word."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6702503)

TW

TIFFANY W.

Director of Operations and Lead Therapist

> "Even my clients make jokes about how unreliable the telehealth features are."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6633565)

JN

Jennifer N.

Psychologist

> "I think for me there are 3 things that make running my solo private practice almost too easy."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6702503)

SK

Shawnalee K.

Billing

> "It has to be attached to a created invoice and was sort of annoying."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6691100)

KC

Kimberly C.

Clinical Psychologist

> "It honors its name, it is very Simple to use, specially for medical records and professional documentation."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6678894)

JM

Jameka M.

Admin

> "In February we had a major breach it was hard to see payments and ERA."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6520189)

JL

Jessica L.

Physician

> "The live can’t be beat for all of the features available."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6574783)

VR

Verified Reviewer

Founder, Counselor

> "I will purposely and actively warn others to not use this service."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6871775)

TW

TIFFANY W.

Director of Operations and Lead Therapist

> "At first things were lovely, little connection and tech issues and the it was a very reliable system to use."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6633565)

RM

Renae M.

Licensed mental health therapist

> "I could never use the invoices feature because the billing was always incorrect which made the invoices all incorrect."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6091237)

OB

Olivia B.

FOA

> "What I like most about SimplePractice is how easy the software is to navigate for efficient use."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6467428)

SK

Shawnalee K.

Billing

> "Trying to manage paying just a regular payment was hard."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___6691100)

AG

Amanda G.

Project Manager

> "SimplePractice has, in short, been an incredible tool for our team as we branch into human-therapy in addition to our animal therapy."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#Capterra___5081708)

TD

Todd D.

Therapist

> "I had to reach out to their bots for help which was not helpful either. As I write this review, I’m unable to end my subscription and will be..."

[See full review](https://www.capterra.com/p/130710/SimplePractice/#SoftwareAdvice___4854475)

[View Reviews](https://www.capterra.com/p/130710/SimplePractice/reviews/)

## User interface

4.32 (155)

4.56 (2,819)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

API

120

Important

CentralReach

24/35

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Invoice Management
-   Lab Integration
-   Medical Billing
-   Medication Management
-   Mobile Access
-   Outcome Assessment Tools
-   Patient Portal
-   Reporting & Statistics
-   Role-Based Permissions
-   Secure Messaging
-   Teletherapy
-   Template Management
-   Therapy Notes
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/140743/CentralReach/#features)

SimplePractice

Top features

26/35

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Invoice Management
-   Lab Integration
-   Medical Billing
-   Medication Management
-   Mobile Access
-   Outcome Assessment Tools
-   Patient Portal
-   Reporting & Statistics
-   Role-Based Permissions
-   Secure Messaging
-   Teletherapy
-   Template Management
-   Therapy Notes
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/130710/SimplePractice/#features)

### Recognition

No recognitions have been awarded to CentralReach

No recognitions have been awarded to SimplePractice

### Deployment & support

CentralReach

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SimplePractice

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

CentralReach

-   By CentralReach
-   Located in United States
-   Founded in 2013

SimplePractice

-   By SimplePractice
-   Located in United States
-   Founded in 2012

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