# Compare Zoho Recruit vs Gem 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Gem and Zoho Recruit based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/125768-204052/Zoho-Recruit-vs-Gem

---

# Gem vs Zoho Recruit Features and Cost Comparison

Last updated March 21st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

GemZoho Recruit2/4 selected

[Gem](https://www.capterra.com/p/204052/Gem/)[4.7 (123)](https://www.capterra.com/p/204052/Gem/reviews/)

[Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[4.5 (1,192)](https://www.capterra.com/p/125768/Zoho-Recruit/reviews/)

[## Gem](https://www.capterra.com/p/204052/Gem/)[4.7 (123)](https://www.capterra.com/p/204052/Gem/reviews/)

Starting Price

$135.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [123 reviews](#user-reviews)

Positive

121

Neutral

1

Negative

1

[## Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[4.5 (1,192)](https://www.capterra.com/p/125768/Zoho-Recruit/reviews/)

Starting Price

$30.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.4

Customer Service

4.2

Reviews Sentiment

Based on [1,192 reviews](#user-reviews)

Positive

1,110

Neutral

57

Negative

25

## Summary

* * *

Key features rated by users

Features selected based on 14,575 reviews from recruiting software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Job Posting

3.8

Applicant Tracking

\--

Application Management

\--

Talent Pool

NA

Candidate Management

4.6

81%Fit

High performer

Feature ratings

Job Posting

4.5

Applicant Tracking

4.4

Application Management

4.4

Talent Pool

4.1

Candidate Management

4.4

User satisfaction

User satisfaction

4.7

User reviews[123](https://www.capterra.com/p/204052/Gem/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.6

Customer support

4.7

User satisfaction

4.5

User reviews[1,192](https://www.capterra.com/p/125768/Zoho-Recruit/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.5

Customer support

4.2

Price starts from

Price starts from

$135Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$30Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Over 1,200 companies – from startups to industry leaders like Airbnb, Wayfair, Cintas, Carmax, Doordash, and Zillow – trust Gem to hire with speed and ease.

Best for

Zoho Recruit is used by staffing agencies, corporate HR departments, recruiters, hiring managers, talent acquisition specialists, and temporary workforce agencies.

## User reviews

Pros & cons

CB

Cynthia B.

Talent Acquisition Team Lead

> "Another big plus is being able to reuse your own database and talent pools over time, which reduces reliance on external..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6885781)

TpnH

ŠTěpán H.

Technical Sourcer

> "The other thing I'm missing is more visual alerts on active candidates, so team mess-ups can be avoided for candidates who..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4717312)

CB

Cynthia B.

Talent Acquisition Team Lead

> "From a team lead perspective, the reporting dashboards make it easy to track pipeline health and recruiter performance, which..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6885781)

BC

Billie C.

Marketing coordinator

> "You can’t download the candidate list which is frustrating and it is lacking other features"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6455089)

CB

Cynthia B.

Talent Acquisition Team Lead

> "Setting up sequences is quick and practical, and the wide range of placeholders makes it easy to personalize outreach at scale."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6885781)

GT

Galo T.

Recruiting Coordinator

> "I sometimes have issues with boolean searches not yielding results."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4751650)

TpnH

ŠTěpán H.

Technical Sourcer

> "The feature I love the most are sequences (and their analytics), which are the biggest time saver & continuous improvement..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4717312)

David B.

David

> "Less than 5% accurate emails for candidatesNo live chat for Customer SupportNo communication on the relationship with Account..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4549693)

Mathieu L.

Recruiter

> "I particularly like the collaboration possibilities in GEM."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6676726)

TY

Tommy Y.

Director of Recruiting

> "the support could be much better, working with support on problems is slow."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6006869)

KF

Katinka F.

Technical Sourcer

> "search in the Prospects; email sequencing and automizing the outreach to candidates, being able to set up email sequence "on..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4441214)

Scott K.

Recruiting Manager

> "Sometimes the extension isn't working well with Linkedin recruiter - in that you need to open the profile in public view..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4431208)

Talya M.

Senior Recruiter

> "You can also create a dashboard of analytics on projects you create and on positions linked to your ATS which can really help..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3465557)

GR

Glane R.

Head of Social Media

> "some emails redirects to junk or spam folder due to different email domains in EU"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3815471)

RW

Randi W.

Recruiter

> "I also loved the data provided on candidates opening emails, clicking links, etc - it provided me with the ability to reengage..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4431689)

GR

Glane R.

Head of Social Media

> "have to reinstall the extension because it does not response sometimes (ie. open or save candidates to the project)"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3815471)

AH

Alex H.

Senior Recruiter

> "Gem allows me to communicate quicker with candidates, understand better about where they are in the process and catalogue them..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3987582)

KA

Kait A.

Recruiter

> "It feels clunky at this stage still."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4751688)

VR

Verified Reviewer

Senior Sales Sourcer

> "The data and analytics provided really give you a great look into trends and patterns which help the whole sourcing and..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4554354)

MR

Mark R.

Senior Director, Talent Acquisition

> "Our current ATS (Lever) does not offer some of the features this technology does."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3513392)

CB

Cory B.

Lead Recruiter

> "I like how you can set up drip email campaigns and even thought sending inmails is manual, it's much better to remind you when..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4176950)

Oluwatomilola A.

Talent Acquisition Manager

> "Sending inmail sequence is not automated and that is a lot of stress"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3513720)

VR

Verified Reviewer

Tech Talent Sourcer

> "Gem is great for sourcers and recruiters that want to excel with active sourcing and sending messages to cold candidates via..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3574807)

DL

Dane L.

Technical Sourcer

> "Sometimes it feels a little robotic or to time consuming to change it within the email."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4023274)

RW

Randi W.

Recruiter

> "I made 2 hires immediately through Gem, and I was able to engage with candidates through Gem that had ignored my LinkedIn..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4431689)

RR

Ryan R.

Head of Talent

> "I believe the user interface is a bit clunky and could honestly use a design make-over. "

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3746520)

VR

Verified Reviewer

Tech Talent Sourcer

> "It helps you create message templates, and sequences so it's really great to have scheduled follow-ups."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3574807)

SZ

Serguei Z.

Senior Corporate Recruiter

> "I've been having issues with uploading candidate profiles into out ATS."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3493177)

AB

Alexis B.

Head of Talent

> "I love how easy it is to set up automated outreach sequences for candidates - once I get everything configured and submit, it..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3796684)

RW

Randi W.

Recruiter

> "I do not use the interview/offer etc features, so not sure if that would be helpful. "

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4431689)

MD

Mark D.

Recruiter

> "I love their blogs, articles, open houses, recruiter meetups, and all the other events that they are always hosting."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3505983)

VR

Verified Reviewer

Sourcer

> "Occasionally the data can be incorrect, but that is one of the only cons about gem."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3817395)

TV

Tiffany V.

Sr. Recruiter

> "I love how you can set templates for projects, that they are timed, and that they stop when someone replies..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3814824)

GR

Glane R.

Head of Social Media

> "not that user friendly for EU due to GDPR policy"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3815471)

Victor V.

Recruiting Partner

> "Some of the most helpful features for me when using Gem, is the data and analytics it provides."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3533969)

GR

Glane R.

Head of Social Media

> "seldomly gets angry replies from candidates I message"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3815471)

VR

Verified Reviewer

lead Generation Specialist

> "You could also integrate other software tools for seamless transfer of data."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3832952)

NG

Nelly G.

Talent sourcer

> "It constantly hangs or downloads very slowly"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3639741)

HM

Hannah M.

Sr. Sourcer

> "i love how this tool took out the step of having to do reoutreach - it was great to know that I could rely on it to do so on..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3865229)

VR

Verified Reviewer

Sourcer

> "Sometimes, it can really slow down my computer/takes a while to load reports or send bulk messages."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3208613)

KG

Kevin G.

Recruiter

> "Quick access to saved project folders and sequences for fast workflow."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3662728)

AB

Alejandra B.

Sourcer Associate

> "It’s not so user friendly unless someone teaches you how to use it"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3471452)

MR

Mark R.

Senior Director, Talent Acquisition

> "The technology offers a great dashboard experience for producing reports for our internal clients, they are easy to set up and..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3513392)

KU

Katie U.

Recruiter

> "I am often trying to filter and not sure the EXACT words used to filter through my candidates."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3402127)

TpnH

ŠTěpán H.

Technical Sourcer

> "Gem feels very intuitive and well-designed."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4717312)

MH

Michelle H.

Technical Talent Sourcer

> "Microsoft kept locking the account due to bulk messaging. "

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3241326)

BD

Betty D.

Associate Sourcer

> "The email/inmail sequences are easily the most useful feature of this software."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3986599)

VR

Verified Reviewer

Head of Talent

> "The UI is a bit janky, could be a prettier design."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3203322)

KH

Karl H.

Recruiting Coordinator

> "Gem seems really straightforward and easy to navigate!"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4763390)

Moses S.

Talent Acquisition

> "They are still early in their lifecycles so sometimes things can break."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___2285940)

NM

Nisha M.

Sr. Recruiter

> "The best software that saves time for recruiters."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3677073)

JF

Joe F.

Talent Partner

> "A minor inconvenience for the ROI."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___2247914)

[View Reviews](https://www.capterra.com/p/204052/Gem/reviews/)

VR

Verified Reviewer

HR Admi

> "After setting up automation, custom fields, templates, and pipelines, our workflow became significantly faster and more organized. While there’s still..."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___7051948)

DT

David T.

Director

> "The only feature that is currently missing for me is setting job postings on the career site to automatically be hidden after the closing date."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___7056526)

CS

Carlos S.

Partner Associate

> "The visual appearance and easy integration of the "Career Site" and "Candidate web forms" with your own website in Zoho Recruit, are among the best I..."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___7118444)

Shawn T.

Founder

> "Some of the AI and parsing capabilities are good but not flawless, so complex CVs still need a quick manual review."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___7093634)

Jay K.

HR Manager

> "It consistently delivers where it matters most by keeping recruiting organized, visible, and repeatable as workload and hiring volume increase. While..."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___7064750)

CH

Chantal H.

Owner

> "Its biggest downside is that its extensive customization and features can feel overwhelming and take time to fully set up."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___7048092)

DL

Dhaval L.

Founder

> "One of the key strengths is its customization capability, which allows us to tailor pipelines based on different client requirements."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___7115878)

DE

David E.

RECRUITER

> "VBA aspect still needs some work, the interface does not look very comfortable for me and it makes me look for other althernatives"

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___7107485)

VR

Verified Reviewer

New Business Development Specialist

> "Centralised communication: Being able to send and track emails directly within the system helps me keep a clear record of all candidate interactions."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___7099025)

EY

Elspeth Y.

Head of People and Placements

> "We least like the "Apply" button being called "I'm Interested" and not being able to change it without emailing Zoho directly."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___7111591)

AB

Arthur B.

Owner

> "The system gives me full visibility into every candidate and client interaction, and the automation tools save me a ton of time each week."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#SoftwareAdvice___7031418)

SS

Saumya S.

HR Manager - Talent Acquisition

> "its taking alot of time to set-up Gmail and google calendar, also the free version does not have the feature of sending calendar and video invites"

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___6508723)

FF

Felicia F.

HR Manager

> "One of the biggest advantages is that Zoho allows you to build exactly what your company needs without paying for unnecessary services or add-ons that..."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#SoftwareAdvice___7053985)

AS

Ajay S.

Lead Recruiter

> "The interface can feel a bit busy at first, and setting up advanced features isn’t always straightforward."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___7073398)

MU

Michael U.

Operations manager

> "Zoho's seamless integration with other Zoho apps and third-party tools like LinkedIn and job boards saves time and improves efficiency."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___7050434)

II

Idongesit I.

Human Resources Manager

> "I am yet to see a feature I did not like except the user portal can sometimes delay in loading."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___7080148)

VR

Verified Reviewer

New Business Development Specialist

> "Highly customisable: I like that I can tailor fields, workflows, and candidate stages to suit how I personally work rather than adjusting my process..."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___7099025)

AJ

Ashutosh J.

Sr. Manager - Marketing

> "The main drawbacks of Zoho Recruit include a steep learning curve for advanced features and occiasional performance issues like slow loading times."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___6672934)

DL

Dhaval L.

Founder

> "The platform has been very helpful in organizing candidate data, tracking applicants across different stages, and improving overall recruitment..."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___7115878)

VR

Verified Reviewer

HR Admi

> "Some UI sections can feel overwhelming or cluttered"

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___7051948)

Ricky C.

Customer service

> "I also appreciated how seamlessly it integrates with email and other Zoho apps, which helped keep our whole team aligned and communicating without..."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___7096001)

DS

Daria S.

Manager

> "The resume parsing feature could benefit from some refinement to improve accuracy and consistency, as it doesn’t always work as seamlessly as expected."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___6572010)

AD

Aaron D.

Tech Specialist

> "The tiered pricing, including a forever-free plan, offers good flexibility and value compared with many other ATS tools, especially as hiring needs..."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___7053842)

PC

Pascal C.

Head of Operations and Strategy

> "I did not like the fact that the trial has some restrictions not allowing me to actually experience the tool in full."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___7022572)

BS

Bridget S.

Administrative Manager

> "One of the biggest advantages of Zoho Recruit has been how customizable it is—you can adjust workflows, fields, and templates to match your hiring..."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#SoftwareAdvice___6838152)

VR

Verified Reviewer

VP of Infrastructure

> "We were oversold on on things that the system could do, for example, we were told there was a full integration with RingCentral for phone and SMS. "

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___7011559)

Dhilip K.

Director

> "Overall, Zoho Recruit is a solid recruitment platform that works well for managing candidates, job postings, and hiring workflows."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___7113216)

NA

Niranjana A.

HR

> "For beginners in particular, the UI may initially seem a little daunting."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___7037844)

MA

Mahmoud A.

CTO

> "It’s helped me out a lot by making it easier to review and filter applicants, as well as manage the pipelines throughout the whole process."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___7074696)

NL

Nicquay L.

Project and Ops Manager

> "There are some fields that we can't hide and the Kanban view for the pipeline is just quite confusing and restrictive."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___6803078)

Arryn J.

HR Assistant

> "The system is flexible and customizable, allowing teams to tailor their hiring process and scale as needed."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___7115990)

SG

Shanmugapriyan G.

Founder

> "Occasional loading delays when switching between modules"

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#SoftwareAdvice___7028584)

VR

Verified Reviewer

HR Admi

> "It’s flexible, feature-rich, and allows us to customize almost every part of the recruitment journey."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___7051948)

FS

Fahd S.

Director

> "Zoho Recruit can take quite a bit of time to learn at first, as some of the settings and features are not always easy to locate without trial and..."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#SoftwareAdvice___7002307)

DL

Dhaval L.

Founder

> "Overall, Zoho Recruit is a reliable and cost-effective ATS solution for recruitment agencies looking to streamline their hiring process and improve..."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___7115878)

CN

Christian N.

CEO

> "Licensing Model with different packages can be confusing."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___7044373)

Simeon K.

CEO

> "My technology skills are low, so the ease and simplicity provided by Zoho Recruit has optimized the recruiting side of my business 10x!"

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___7092959)

SJ

Sandeep J.

Business Developer

> "Some faults in translation and not the most flexible for customisation."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___6859811)

DL

Deshauna L.

Tax Preparer

> "That you can post to multiple job boards at one time which allows you to reach more people at one time"

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___7027612)

VR

Verified Reviewer

HR Admi

> "Occasional delays with customer support"

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___7051948)

SC

Steve C.

Director

> "The candidate interview scheduling tools are particularly helpful, allowing us to coordinate efficiently and maintain a professional experience for..."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___7013420)

TY

Tammy Y.

Manager

> "For businesses that need to get started quickly, the learning curve is steep, and the lack of prompt support adds to the challenge."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#SoftwareAdvice___6662337)

NC

Noelle C.

Managing Director

> "I especially love the automation tools, , and the ability to tailor workflows to fit my business needs."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___7060294)

HR

Heidi R.

Director of Human Resources

> "Navigation can be confusing making it time consuming to get back to screens I used in a prior session."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#SoftwareAdvice___6477148)

KB

Kelly B.

Business Development

> "The company itself has not used an ATS software in the past so it's been great to streamline our process and keep candidate tracking all in one place"

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___7063567)

TY

Tammy Y.

Manager

> "The initial experience was not user-friendly, and the system's functionality was confusing, requiring significant time to explore and understand."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#SoftwareAdvice___6662337)

SC

Steve C.

Director

> "The recruitment process is streamlined from start to finish — from sourcing and prospecting candidates to managing interviews, placements, and even..."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___7013420)

JS

Janina S.

Founder

> "Data protection was complicated to install."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#SoftwareAdvice___7003774)

NR

Nisha R.

HR - Executive

> "Specially I loved the templates which helps to share the data with clients in whatever templates we are good with."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___7087635)

NLM

Nyaradzo Lisa M.

Managing Director

> "The customization costs are way too much"

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#SoftwareAdvice___6672486)

Irfan M.

CEO

> "Resume parsing, pipelines, and candidate communications all work flawlessly, keeping everything organized in one place."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___7091624)

JC

Jessica C.

Consultant

> "I won't say that I didn't like anything, I was just unsure how the trial works and where the ads will be posted to."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#SoftwareAdvice___6452382)

NA

Niranjana A.

HR

> "The best thing about Zoho Recruit is its automation feature which makes the recruitment process far more efficient."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___7037844)

Rohit R.

Hr recruiter

> "Performance: Has received a few reports about bugs and performance issues."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___6665996)

JD

Jonathan D.

CEO

> "It automates a lot of our recruitment processes, which saves us time and reduces manual work."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___7019975)

ER

Ed R.

CEO

> "Most likely they have the will but they suffer lack of experience and training"

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#SoftwareAdvice___6769355)

DF

Delfina F.

Managing Partner

> "Some areas noted for improvement include initial setup complexity and pipeline management nuances..., but these do not diminish the overall positive..."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#SoftwareAdvice___7020995)

DC

Diana C.

CEO

> "The functionalities are not very clear and the support don't really know how to answer my questions."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#SoftwareAdvice___6551627)

VR

Verified Reviewer

New Business Development Specialist

> "Strong reporting features: The dashboards give me a clear view of pipeline progress and performance."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___7099025)

Jason S.

Managing Director

> "All other Zoho software apps at least make a bit of sense to beginners, but this is down right frustrating."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___6346032)

NC

Noelle C.

Managing Director

> "It has streamlined our workflow, improved communication, and helped us stay organized during busy hiring cycles."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___7060294)

Jason S.

Managing Director

> "At all. And most of the job boards it posts to aren’t in South Africa."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___6346032)

FS

Fahd S.

Director

> "The system offers a wide range of features for recruitment, is reliable for daily use, and helps streamline the hiring process effectively."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#SoftwareAdvice___7002307)

YJ

Yazan J.

admin

> "A bit complicated to setup, plans are not supper clear."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#SoftwareAdvice___6645895)

Shawn T.

Founder

> "For a solo or small agency recruiter who wants enterprise‑style capability at a reasonable cost, Zoho Recruit feels like a strong, scalable choice."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___7093634)

SD

Souleymane D.

Recruiter

> "I didn't like the analysis and reporting provided by Zoho Recruit for evaluating the recruitment process, which I found less effective."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___5003622)

GK

George K.

Managing Director

> "Zoho Recruit streamlines hiring with a secure, GDPR-compliant platform that’s affordable and fast."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___7022949)

EN

Ejiro N.

Lead Consultant

> "It's difficult to navigate"

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#SoftwareAdvice___6847270)

DF

Delfina F.

Managing Partner

> "Affordable pricing and cost-effectiveness, User-friendly interface and ease of setup and Integration with Zoho ecosystem and other tools"

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#SoftwareAdvice___7020995)

IJ

Ishika J.

HR manager

> "It should have been a little less pricy, because its very costly"

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___6602271)

PG

Perryn G.

Recruitment Head

> "It helps structure workflows, manage candidate pipelines efficiently, and automate key hiring tasks, making it easier to track, evaluate, and..."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#SoftwareAdvice___6688938)

VJ

Vikas J.

Business Head

> "Also I could not find reports"

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___6842258)

Bonnie B.

President

> "We like how it integrates with it's full suite of other biz applications to make the most of data and history without multiple entries."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___6873423)

SK

Sumit K.

Sr. Account Manager Recruitment

> "The pricing structure can be confusing, and some users may find that the cost of the software is too high for their needs."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___4737652)

KL

Kyle L.

Software Engineer

> "I've used Zoho Recruit for managing candidates and I'm really impressed by how comprehensive their feature set is which allows me to be productive in..."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___6855314)

MO

Mohammad O.

Director

> "Limited branding options: Zoho Recruit's job portal and candidate portal have limited branding options, which may not be sufficient for businesses..."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___4612668)

Luis L.

Pursuit Director

> "I'm exploring the options available to me and find it to be intuitive, fairly lightweight, highly configurable, and brimming with potential."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___7018787)

SG

Stella G.

Founder

> "For example, if I go to create a video interview, it actually requires me to create an "assessment" separately, which is located in a hidden tab and..."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___3750506)

KI

Kira I.

Manager

> "The integration with Zoho CRM and other third-party tools like LinkedIn and Indeed is seamless, making it easy to source candidates and track their..."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#SoftwareAdvice___6820550)

VR

Verified Reviewer

Lead Data Engineer

> "Modal data is not saved, in case I fill the interview feedback and accidentally close the modal, we lose all the information."

[See full review](https://www.capterra.com/p/125768/Zoho-Recruit/#Capterra___3340108)

[View Reviews](https://www.capterra.com/p/125768/Zoho-Recruit/reviews/)

## User interface

4.73 (123)

4.49 (1,192)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Gem

27/46

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Applicant Tracking
-   Application Management
-   Assessment Management
-   Background Screening
-   Billing & Invoicing
-   Boolean Search
-   Calendar Management
-   Candidate Management
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   CRM
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   GDPR Compliance
-   Generative AI
-   Internal HR
-   Interview Management
-   Job Board
-   Job Posting
-   Job Requisition
-   Mobile Access
-   Onboarding
-   Process/Workflow Automation
-   Recruiting Firms
-   Reference Checking
-   Referral Management
-   Reminders
-   Reporting/Analytics
-   Resume Database
-   Resume Parsing
-   Resume Search
-   Searchable Database
-   Self Service Portal
-   Social Media Integration
-   Social Recruiting
-   Talent Pool
-   Task Management
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/204052/Gem/#features)

Zoho Recruit

Top features

39/46

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Applicant Tracking
-   Application Management
-   Assessment Management
-   Background Screening
-   Billing & Invoicing
-   Boolean Search
-   Calendar Management
-   Candidate Management
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   CRM
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   GDPR Compliance
-   Generative AI
-   Internal HR
-   Interview Management
-   Job Board
-   Job Posting
-   Job Requisition
-   Mobile Access
-   Onboarding
-   Process/Workflow Automation
-   Recruiting Firms
-   Reference Checking
-   Referral Management
-   Reminders
-   Reporting/Analytics
-   Resume Database
-   Resume Parsing
-   Resume Search
-   Searchable Database
-   Self Service Portal
-   Social Media Integration
-   Social Recruiting
-   Talent Pool
-   Task Management
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/125768/Zoho-Recruit/#features)

### Recognition

No recognitions have been awarded to Gem

No recognitions have been awarded to Zoho Recruit

### Deployment & support

Gem

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Zoho Recruit

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Gem

-   By Gem
-   Located in United States
-   Founded in 2017

Zoho Recruit

-   By Zoho
-   Located in United States
-   Founded in 1996

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