# Compare PagerDuty vs Datadog 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare PagerDuty and Datadog based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/125693-135453/PagerDuty-vs-Datadog-Cloud-Monitoring

---

# PagerDuty vs Datadog Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PagerDutyDatadog2/4 selected

[PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[4.6 (219)](https://www.capterra.com/p/125693/PagerDuty/reviews/)

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.6 (358)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/)

[## PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[4.6 (219)](https://www.capterra.com/p/125693/PagerDuty/reviews/)

Starting Price

$10.00/month

Value-for-Money

4.2

Functionality

4.4

Ease of Use

4.3

Customer Service

4.4

Reviews Sentiment

Based on [219 reviews](#user-reviews)

Positive

209

Neutral

9

Negative

1

[## Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.6 (358)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.1

Functionality

4.5

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

Based on [358 reviews](#user-reviews)

Positive

345

Neutral

10

Negative

3

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## Send this comparison chart to my inbox

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,147 reviews from it management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Patch Management

NA

Server Monitoring

NA

Security Tools

NA

Real-Time Monitoring

NA

Remote Monitoring & Management

NA

\--%Fit

Missing features

Feature ratings

Patch Management

NA

Server Monitoring

4.6

Security Tools

NA

Real-Time Monitoring

4.6

Remote Monitoring & Management

NA

User satisfaction

User satisfaction

4.6

User reviews[219](https://www.capterra.com/p/125693/PagerDuty/reviews/)

Ease of use

4.3

Functionality

4.4

Value for money

4.2

Customer support

4.4

User satisfaction

4.6

User reviews[358](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/)

Ease of use

4.3

Functionality

4.5

Value for money

4.1

Customer support

4.3

Price starts from

Price starts from

$10Per Feature, Per Month

-   Free version
-   Free trial

Price starts from

$15Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Engineering teams, Support Teams, System Administrators, NOC teams at any scale -- from startups to Fortune 500 companies.

Best for

Datadog is a unified observability and security platform that provides IT, DevOps, and security teams with real-time monitoring, application performance insights, log management, and threat detection.

## User reviews

Pros & cons

VR

Verified Reviewer

IT Support Engineer

> "It is great to alert us when critical services are needing attention."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___7076290)

MN

Matthew N.

Tech lead

> "I did not like the UI, found it a bit cluttered and confusing."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___6475475)

VR

Verified Reviewer

IT Support Engineer

> "It is a good product and service, and it has helped us out quite a bit."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___7076290)

AJ

Alexander J.

Senior Software Engineer

> "The UI of the PagerDuty dashboard is not very discoverable, making it difficult to learn about many of the..."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4875427)

VR

Verified Reviewer

IT Manager

> "Administration is easy and responding to pages is also easy."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___6868272)

AM

Ally M.

Engineering Manager

> "Its user experience is confusing."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___6849707)

DP

Dipesh P.

Lead cloud Architect

> "Reduced downtime, improved team response."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___6780630)

BS

Boyang S.

Junior Data Integration Developer

> "The only downside we have encountered with PagerDuty is that the pricing can be somewhat expensive for..."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4647445)

Naveeth A.

Support specialist

> "The real time monitoring of our application is highly critical to deliver the higher degree end user..."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___3724370)

VR

Verified Reviewer

VP of Eng

> "Expensive, and the on-call schedules with overlays are a bit confusing."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4405922)

MA

Mahatma A.

Director of Marketing

> "PagerDuty has been secure and reliable to use."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___6868186)

BS

Boyang S.

Junior Data Integration Developer

> "Additionally, the customer support could use some improvement, as responses are sometimes slow."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4647445)

VR

Verified Reviewer

Consultant C2

> "The best thing about this software is that if the user does not respond to the ticket on the PagerDuty portal..."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___3740405)

VR

Verified Reviewer

Consultant C2

> "This might cause a confusion between the users and the alerting process."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___3740405)

DP

Dipesh P.

Lead cloud Architect

> "A must have for smooth operations."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___6780630)

SW

Stephen W.

Senior Solutions Engineer

> "For colleagues in some regions, PagerDuty requires VPN to access which can be somewhat inconvenient."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___2940049)

MF

Marcos F.

SRE Team Lead

> "My overall experience it's that it's a great product. If you need an incident management tool it's the best..."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4404049)

JS

Jeff S.

Delivery Operations Manager

> "We have not yet found a feature of PagerDuty that we don't like."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4189780)

VR

Verified Reviewer

Senior Manager

> "Pagerduty is an excellent tool to enable on-call teams to response to and collaborate on operational issues..."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4351677)

VR

Verified Reviewer

Solution Engineer

> "We do not have access to resolved incidents."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___3470549)

BS

Boyang S.

Junior Data Integration Developer

> "The integration capabilities have been especially helpful in allowing us to quickly integrate into our..."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___4647445)

SW

Stephen W.

Senior Solutions Engineer

> "Pricing for the highest tier is expensive."

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___2940049)

VR

Verified Reviewer

Technical Support Manager

> "From simple to difficult tasks, leveraging PagerDuty functionality was easy to figure out. "

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___6104923)

EM

Emeline M.

Business Team Lead

> "PagerDuty is very expensive and this is why we have decided to switch to another solution"

[See full review](https://www.capterra.com/p/125693/PagerDuty/#Capterra___2781321)

[View Reviews](https://www.capterra.com/p/125693/PagerDuty/reviews/)

TW

Tobias W.

IT Admin

> "The wide range of services and excellent customer care from customer succes. If you compare it to other competitors, Datadog offers a better..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064651)

OL

Omri L.

Senior devops engineer

> "some areas are too vague, no reply on issues like metric rate changes by time window, custom metrics insights, APM changes, pricing..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064686)

PL

Philip L.

Analyst

> "Teams appreciate its customizable dashboards, live container views, and automated alerting, which provide full-stack visibility and support..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6831771)

YK

Yury K.

CTO

> "The biggest drawback is the relatively slow pace at which issues are addressed, along with the incomplete and sometimes inconsistent..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064958)

KL

Kayden L.

IT Manager

> "log management and RUM, it is most helpful for us to investigate problem, also it sends us an alert when log reaches an serval errors"

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064809)

PG

Prateek G.

Senior Software Engineer - DBRE

> "To an engineer who doesn't have admin privileges to the Database, these recommendations might sound confusing and they would create tickets..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064769)

AG

Amol G.

Team Lead

> "Documentation clear, support is highly knowledgeable, public cloud supports is unbeatable, they do prove why they are on costlier end..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064664)

AG

Amol G.

Team Lead

> "Cost, i think most of the customer might feel the same, for some organisation this becomes an burning issue. As when organisations try to..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064664)

PG

Prateek G.

Senior Software Engineer - DBRE

> "I work in Data Reliability and so far the best thing about Datadog has been its APM feature and the Postgres integration."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064769)

PG

Prateek G.

Senior Software Engineer - DBRE

> "The recent AI recommendations are sometimes not very useful. When a query is slow obviously the first recommendation would be to add indexes."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064769)

JS

Jad S.

SRE

> "I like the customizability coupled with the ability to have a centralized place for most of our monitoring needs."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064661)

JS

Jad S.

SRE

> "What first comes to mind is cost, you have to actually need the feature to get approval for the cost associated with its price."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064661)

WYL

Wai Yip L.

SRE

> "It has helped streamline on-call workflows and reduced mean time to resolution across multiple services."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7065093)

GG

Guntas G.

Software Developer

> "UI can be a bit cluttered when lot of metric to follow, and pricing model feel complex at first look."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6838480)

TG

Tushar G.

Software developer

> "It has been great experience using datadog as it provide all the features and tools needed for observability and monitoring in one platform."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7069881)

WM

Will M.

COO

> "White label branding and frequent automatic monitoring is quite expensive and not included on the free plan."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6798300)

KL

Kye L.

SRE

> "The wide array of features that Datadog offers, allowing for a truly comprehensive observability suite."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064724)

PL

Philip L.

Analyst

> "Daily digests frequently report dozens of triggered alerts—many of which are repetitive or low-priority."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6831771)

Brennan G.

System Admin I

> "It offers deep insights, great integrations, and real-time alerting, though it can be a bit complex and pricey at scale"

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6861702)

VS

Vaibhav S.

Monitoring DevOps Engineer

> "Billing & Usage although transparent, can sometimes be difficult to understand."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7065362)

PL

Philip L.

Analyst

> "Teams have highlighted the benefits of migrating logs from Splunk to Datadog, which has improved user experience and reduced operational..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6831771)

BC

Bradley C.

Platform Engineer

> "Navigating is difficult, it relies on you memorizing icon means what, or what dropdown a service falls under."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626158)

MWK

Md Wasim K.

Software Developer

> "The ability to correlate logs, traces, and metrics in one place helps speed up root cause analysis. While there’s a bit of a learning curve..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6627079)

EP

Estella P.

Sr system engineer

> "Can get a bit messy if you dont implement teams well in the beginning"

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7011012)

TS

Thomas S.

Co-Founder

> "It provides an easy way for a team to analyze most logs, performance, metrics on the same platform as it connects with multiple services"

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6713898)

AF

Angel F.

IT Manager

> "The cost can be a bit high for smaller businesses and the learning curve for some features is steep."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6579606)

PD

Peter D.

Site Reliability Engineer

> "Through APM, tracing, infrastucture metrics and log explorer, I’m able to triage my incidents effectively."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626191)

AR

Anurag R.

Software Engineer

> "I'm nitpicking, but the IaaS code needed to write monitors isn't intuitive."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626358)

SG

Sonal G.

Devops Engineer

> "Easy to use with all the observability features at one place including logs,trace,metrics and now the new AI features."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7067794)

MWK

Md Wasim K.

Software Developer

> "The pricing becomes expensive as usage scales, especially for log ingestion."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6627079)

GJ

Giovanny J.

Director, Enterprise Infrastructure Architect

> "Datadog has become our single source of truth for observability across infrastructure, applications, and user experience."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7065100)

SS

Sneha S.

QA Engineer

> "Search Explorer for logs filtering is not very efficient."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626267)

PG

Prateek G.

Senior Software Engineer - DBRE

> "Time to respond to a database incident has really improved and we have more visibility into the systems"

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064769)

OT

Orlando T.

DevOps Engineer

> "The UI can be a bit sluggish/slow at times."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626417)

WL

Whitney L.

Business Owner

> "It also allows you to integrate from their mobile app on App Store so you don’t have to always get a laptop out to fix any issues occurring."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6715698)

YB

Yves B.

Principal SRE

> "They tend to be extremely dismissive, often trying to close the ticket as quickly as they can without offering any help."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626392)

YK

Yury K.

CTO

> "Its UX stands out and helps streamline daily monitoring tasks."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064958)

Juan B.

CEO

> "There are times when I have experienced difficulties with initial setup and integration with certain services. Although they offer extensive..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4942833)

JS

Jad S.

SRE

> "Customer support is pretty good, documentation sometimes is lacking or old and good customer support compensate for that."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064661)

RM

Ritesh M.

Senior Java Developer

> "problems with multiline log ingestion"

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626522)

VR

Verified Reviewer

App Developer

> "My overall experience with Datadog was very positive—powerful, reliable monitoring with great visibility, though pricing can scale quickly."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7099533)

VR

Verified Reviewer

IT Manager

> "Datadog is pretty expensive so I guess the price."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6882533)

RM

Robert M.

SRE Manager

> "After bringing Datadog to two companies it has proved essential to bringing observability to all."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064656)

MP

Michal P.

Software Engineer

> "The UI is a little hard to get used to, so the learning curve is pretty high."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6729731)

PG

Prateek G.

Senior Software Engineer - DBRE

> "I have been able to track issues before they could happen and it had been really useful during incidents"

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064769)

BP

Belen P.

Administrative

> "I wish the initial setup was more user-friendly, and the pricing can be a bit high."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6545611)

PL

Philip L.

Analyst

> "One of the most appreciated aspects of Datadog is its ability to unify application observability."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6831771)

RM

Reza M.

Software Developer

> "You cannot filter the menu on the left."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6632920)

TZ

Terence Z.

Technical Support Specialist

> "Overall, datadog is a good tool that I use within our organization's tool stack to look at logs to identify issues and troubleshoot for our..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6639173)

SH

Sam H.

DevOps Engineer

> "It is very complicated at times and we end up not using things very efficiently."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626150)

AH

Amit H.

Technology Support Engineer.

> "It is a one-shot tool that provides a complete solution to all your requirements with the best customization capability."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626263)

Shayla B.

Human Resources Specialist

> "Our experiences with Datadog support have been continuously negative; the company goes out of its way to avoid direct communication and..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4852257)

VS

Vaibhav S.

Monitoring DevOps Engineer

> "The ease of use and friendly UI, tagging and integrations all add to reason of having it as your preferred tool."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7065362)

CA

Cojoe A.

Founder

> "I find it a bit too pricey."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6678711)

PN

Praba N.

Senior DevOps Engineer

> "Its dashboards are highly customizable and interactive, making it easy to visualize."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7066233)

Bishal D.

Backend Developer

> "It can get a tad pricey when you scale up. Plus, the learning curve can be a bit steep for beginners. And, the free tier isn't as generous..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___5038169)

BG

Bharat G.

VP Enginnering

> "Earlier we were using a set of different tools for monitoring and logs but it helped us consolidate them giving us over 80% in cost s saving..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626241)

Srinivas N.

Vice President

> "There was not clear visibility into the root cause of an issue when it happens and that caused finger pointing between teams. While there..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4362091)

TZ

Terence Z.

Technical Support Specialist

> "The dashboard in datadog is very customizable, allowing me to view metrics and logs to my preference."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6639173)

VR

Verified Reviewer

Problem Setter

> "It can be complex for someone who is new to monitoring systems and integration is quite difficult with other tools"

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6018829)

VR

Verified Reviewer

Software Developer and Consultant

> "The cost for datadog was greatly outweighed by the value it provided for our team."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064735)

SR

Shagun R.

Cloud Engineer

> "Limited Customization Options: While Datadog provides a lot of pre-built dashboards and visualizations, it does not support extensive..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4364832)

LV

Lakshmi V.

Software Engineer

> "Also the Datadog monitors for monitoring CPU and memory usage have been a real game changer in resolving memory leaks."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6628213)

YB

Yves B.

Principal SRE

> "Just be aware that support is lacking."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626392)

WL

Whitney L.

Business Owner

> "I like the alerts it gives and areas it categorizes to narrow down any mishaps with webstore and server."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6715698)

VR

Verified Reviewer

Operation & Maintenance Engineer

> "probably the integration with log management with DD trace with APM, as we have some difficulties link the log injested with trace ID etc..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4377792)

AS

Adewale S.

HIO

> "Overall, datadog has been a high level security structure for our entire system."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7092559)

AA

Ayoub A.

IT Manager

> "The documentation is too broad, adding to the complexity as a user."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6105916)

EP

Eduardo P.

Security Manager

> "The strong correlation features allow us to have deep visibility into our IT environment and take actions to address issues."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6775199)

RC

Ryan C.

CTO

> "We had an accidental infinite loop in our software and a logging statement in that loop. Because of that simple bug, we got charged 10x..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4376288)

AG

AKKY G.

Software engineer

> "DBM really help us in indentifying the slow queries and co-relating it to the service call."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626530)

AM

Aron M.

VP of Engineering

> "I did so again this morning! But I've lost hope that I'll ever land on a do not call list because I'm convinced they don't have one."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6153540)

VV

Vinay V.

SDE

> "Dashboard and session logs all at one place is good thing to have, also the services listed and getting data around it is also good."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6627387)

CM

Cara M.

Sr. Cloud Engineer

> "If there's one drawback, it's the cost, which can become expensive for monitoring high-throughput systems or systems with a lot of hosts."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4357222)

PN

Praba N.

Senior DevOps Engineer

> "It’s particularly strong in cloud-native environments."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7066233)

RP

Richard P.

Senior DevOps Architect

> "The lowest is every 5 minutes but if a site is down, 5 minutes is too long to wait to see if it is down."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4353402)

VP

Venelin P.

Co-founder

> "It's robust features and capabilities allowed us to gain valuable insights into our system's performance."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6625242)

AQ

Andy Q.

Software Developer

> "It can be difficult making sure the data is being aggregated correctly in the "DD-esque" way"

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4354073)

DC

David C.

Director of IT

> "Datadog has improved our insights and visibility into database and virtual machine performance."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6720525)

NT

Nat T.

Sr Software Engineer

> "Some of the search is unintuitive, for example, it's sometimes hard to search traces."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4353364)

[View Reviews](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/)

## User interface

[PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)

4.59 (219)

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)

4.56 (358)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

PagerDuty

14/37

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Dashboard
-   Data Import/Export
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Patch Management
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Ticket Management

[See all features](https://www.capterra.com/p/125693/PagerDuty/#features)

Datadog

Top features

19/37

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Dashboard
-   Data Import/Export
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Patch Management
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Ticket Management

[See all features](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#features)

### Recognition

No recognitions have been awarded to PagerDuty

No recognitions have been awarded to Datadog

### Deployment & support

PagerDuty

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Datadog

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

PagerDuty

-   By PagerDuty
-   Located in United States
-   Founded in 2006

Datadog

-   By Datadog
-   Located in United States
-   Founded in 2010

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Contact vendor for pricing

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4.3

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[View full comparison](https://www.capterra.com/compare/135453-168192/Datadog-Cloud-Monitoring-vs-Site24x7)

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4.4

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4.3

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[View full comparison](https://www.capterra.com/compare/125693-227102/PagerDuty-vs-JIRA-Service-Management)

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.56 (358)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/)

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$15/month

Price

Contact vendor for pricing

4.5

Features

4.7

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/135453-175185/Datadog-Cloud-Monitoring-vs-Log360)

[PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[4.59 (219)](https://www.capterra.com/p/125693/PagerDuty/reviews/)

vs

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$10/month

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$10

4.4

Features

4.5

4.3

Ease of Use

4.2

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[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.56 (358)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/)

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4.5

Features

4.5

4.3

Ease of Use

4.3

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4.4

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4.3

Ease of Use

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[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.56 (358)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/)

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Contact vendor for pricing

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4.3

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4.4

Features

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4.3

Ease of Use

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[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.56 (358)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/)

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