# Compare Maintenance Connection vs MaintainX 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare MaintainX and Maintenance Connection based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/12444-179296/Maintenance-Connection-vs-GetMaintainx

---

# MaintainX vs Maintenance Connection Features and Cost Comparison

Last updated April 11th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MaintainXMaintenance Connection2/4 selected

[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.8 (1,024)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

[Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/)[4.4 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/)

[## MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.8 (1,024)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Starting Price

$25.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

Based on [1,024 reviews](#user-reviews)

Positive

1,006

Neutral

15

Negative

3

[## Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/)[4.4 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.3

Customer Service

4.4

Reviews Sentiment

PP

ar

Based on [443 reviews](#user-reviews)

Positive

404

Neutral

34

Negative

5

## Send this comparison chart to my inbox

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 11,843 reviews from maintenance management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

88%Fit

High performer

Feature ratings

Preventive Maintenance

4.8

Work Order Management

4.8

Mobile Access

4.8

Service History

4.7

Scheduling

4.5

79%Fit

Feature ratings

Preventive Maintenance

4.5

Work Order Management

4.4

Mobile Access

4.0

Service History

4.2

Scheduling

4.3

User satisfaction

User satisfaction

4.8

User reviews[1,024](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Ease of use

4.8

Functionality

4.6

Value for money

4.7

Customer support

4.8

User satisfaction

4.4

User reviews[443](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.2

Customer support

4.4

Price starts from

Price starts from

$25Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

MaintainX is used by manufacturing plants, food and beverage facilities, chemical companies, automotive factories, distribution centers, oil and gas operations, and mining sites.

Best for

It caters to agriculture, automotive/aerospace, chemical processing, construction, discrete manufacturing, education, energy, food & beverage, government, healthcare, and pharmaceutical industries.

## User reviews

Pros & cons

Scott U.

Maintenance Manager

> "It brings clear structure to how we track assets, PMs, work orders, labor time, and daily priorities, which makes it much easier to manage both people and..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7098628)

CD

Colin D.

Maintenance Planner

> "There are some missing features when compared to SAP PM e.g. strategy plans/maintenance plan schedule overview/material reservations which have set us back..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7040225)

VR

Verified Reviewer

National Facilities Manager

> "The mobile app is especially valuable for technicians in the field, and the visibility it provides to leadership helps drive accountability, consistency,..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7066475)

Scott U.

Maintenance Manager

> "One of my main challenges is that some of the data recording and documentation features don’t feel as strong or consistent as I’d like."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7098628)

Scott U.

Maintenance Manager

> "The visibility into KPIs and task tracking helps drive better business decisions and keeps our team accountable. While there are still areas to improve —..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7098628)

Allen C.

Admin

> "Work orders support only one asset, complicating multi-asset tasks, and can't link to purchase orders."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7036611)

VR

Verified Reviewer

Facilities Manager

> "From the user interface, to the parts tracking, asset management, and work order assignment, this aspect of my job has become a lot more streamlined."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7127247)

JT

Joe T.

Plant Engineer

> "Because our old ways of creating work orders online were so cumbersome, it was hard to wrap our mind around some of the new procedures - we were..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7042636)

Jason L.

Director of Solutions

> "It’s helped bring structure and clarity to how we run our service department, and it’s made a noticeable difference in organization, communication, and..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7118524)

VST

Vikas Singh T.

Purchasing agent

> "The reporting and analytics features feel limited, especially when trying to generate custom insights."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7042277)

Brennen L.

Wastewater Supervisor

> "I like the ability to print a monthly report on the team's monthly progress and the ability to track issues with equipment."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7122092)

CH

CHARLES H.

Senior Maintenance Manager

> "Sometimes it can be slow as it is cloud based. If you do not have good Wi-Fi - it can frustrate the team, however this is not the software's fault."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7064835)

Elena G.

Maintenance Manager

> "The interface is user-friendly, and the ability to attach photos, documents, and comments to each request helps ensure clear communication and..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7058694)

ZF

Zack F.

Product Manager

> "Before using it, I had to create work orders in Google Docs, which was incredibly time-consuming."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7053811)

VR

Verified Reviewer

National Facilities Manager

> "The platform is easy for technicians to adopt, improves communication, and centralizes documentation and history in a way that supports better..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7066475)

CS

Collin S.

Chief Engineer

> "Some of the functions are pretty basic so it takes some tweaking to get the desired outcome on some projects"

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7126285)

AV

Anthony V.

Project Manager

> "I especially like the ability to track preventive maintenance schedules, assign tasks, and document issues with photos."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7099464)

MS

Michael S.

facilities manager

> "the calendar feature doesn't show long term projects as good as i would like."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7103798)

ZF

Zack F.

Product Manager

> "What I like most about MaintainX is that it gives me a single space to create custom work orders for my operations crew."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7053811)

TN

Travis N.

Quality Assurance Manager

> "I find that moving a field from one position to another within a procedure is quite tiresome, and not always successful."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7119239)

VR

Verified Reviewer

Project Manager

> "The ability to organize our existing inventory sheets from Excel and transfer them into the Maintain X platform easily has been a big plus."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7128569)

BP

Bhavin P.

Mechanical Engineer

> "There are some minor glitches that not getting able to reach to root cause."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7065827)

TB

Tom B.

General Manager

> "Very functional: work order , purchase orders, part inventory, ability to pull reports, asset tracking"

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7124048)

CM

Clint M.

Maintenance Manager

> "I know that it is bc it is going in the direction of AI controlled and I just don't like my options being limited."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7130029)

CD

Colin D.

Maintenance Planner

> "I like how intuitive and user friendly the system is, the clear visualisation of work order scope, ownership and priority makes it easy to decipher our..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7040225)

GB

Gabriel B.

Maintenance Technician

> "It can get fairly complicated and confusing at times if it's not explained to you by someone experienced in it or trained to use the software."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7052233)

KD

Kescia D.

Quality Nurse Manager

> "I appreciate how it ensures no preventative maintenance work orders get missed and ensures documentation is completed on the work that is done."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7111686)

ML

Michelle L.

Senior Accountant

> "We wish there were more features of the platform we could use actively, but due to the complexity and needs of our organization some of the features don't..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6861005)

DM

Daniel M.

Director of Fabricating and Converting

> "Easy user interface, provides very easy to understand tracking of maintenance, both PM and reactive, as well as metrics like MTTR and MTBF."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7110389)

RR

Rafael R.

Director of Maintenance - Pressure

> "Not being able to back-date work time when someone can't or forgets to add time/comments yesterday."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6795651)

VR

Verified Reviewer

Facility Management

> "User-friendly interface, resource management features, scheduling options, visibility of all maintenance tasks, request tracking, and excellent return on..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7019713)

EY

Elizabeth Y.

Office Manager

> "some of the reports are a little too detailed for us."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7127257)

CC

Cody C.

Executive Director of Operations

> "MaintainX offers the best user experience for asset management (i.e. preventative maintenance, reactive maintenance, building maintenance functions, work..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6861907)

BF

Brooks F.

Director of Continuous Improvement

> "The drag/drop features when building procedures are extremely finnicky and make editing things a pain."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6860389)

AV

Anthony V.

Project Manager

> "The mobile accessibility makes it simple for frontline employees and maintenance staff to complete work orders in real time."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7099464)

CG

Crystal G.

Maintenance planner

> "you can't add more than one asset to a work order so my guys have to fill out multiple work orders and that takes up their time they could be doing..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6594453)

KT

Kevin T.

Facilities Manager

> "It can be used for inventory, asset tracking, work order and workflow allocation, communication, and reporting (which is always helpful with management)."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6860422)

JC

James C.

Infrastructure and Property Manager

> "Asset information (serial, model number, warranty, etc.) not showing up on work orders."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7026159)

JG

Joe G.

Maintenance and Facilities Manager

> "The application allows us to streamline our maintenance department and provides a place to centralize our equipment documentation."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6797592)

DS

Don S.

Maintenance manager

> "Other con and pro is that when working with a cloud software there is always a chance of an isp, Wi-Fi, or external server issue."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6858295)

Smaranda Z.

Head of Service

> "Actually thanks to choosing MaintainX, I got promoted, reduced downtime in 9 Plants, have comprehensive reports and client extended the Service Contract"

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7123491)

Brennen L.

Wastewater Supervisor

> "The mobile app is not as intuitive as the desktop."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7122092)

SS

Seth S.

MECHANC

> "You enjoy seeing the results of your effort stack up over time, and maintaining X becomes more than a task; it’s a way to stay grounded, organized, and..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7113459)

AB

Andrew B.

Maintenance Engineer

> "The parts inventory part is also lacking in my opinion."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7047140)

VR

Verified Reviewer

Project Manager

> "We have not used the integrations feature yet, other than importing data from Excel spreadsheets, which works flawlessly."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7128569)

JF

Jackson F.

Inventory and Logistics

> "The past 2 months or so there seems to be more and more problems on the mobile app."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7125596)

VR

Verified Reviewer

Maintenance supervisor

> "I am happy with the software and allowing use to schedule inspections and stay on top of issues that can been seen by multiple employees."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7051649)

JM

Jesse M.

Maintenance Manager

> "We don't need or track some of the information on the work order form and the inability to change or remove it is frustrating."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6773437)

AG

Alex G.

Plant Manager

> "It allows each plant to customize and implement while still living within the same framework company wide."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7056999)

BF

Brooks F.

Director of Continuous Improvement

> "The AI and OEM features are unusable due to inaccurate data."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6860389)

DE

Daniel E.

Plant manager

> "It has many bells and whistles and we found it beneficial for our facility while focusing on work order, preventative work orders, and inventory management."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7002210)

TH

Tom H.

Asset Manager

> "Sometimes there's an issue with the keyboard not disappearing on the mobile application."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7016010)

DR

Dale R.

Senior Maintenance Manager

> "It keeps us audit-ready, gives us better visibility into downtime causes, and makes PM management way less painful."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7069537)

CC

Cody C.

Executive Director of Operations

> "I do not have many negative comments, however if I had to provide feedback, I would say the biggest hurdle I have experienced is with the iPad application,..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6861907)

Tanner R.

Maintenance Coordinator and Special Projects

> "It also helps keep communication clear between the team since everything is in one place instead of spread across emails, texts, or paper notes."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7108401)

AS

Anjaly S.

Quality Manager

> "cannot save and go back to different tab."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7037328)

JB

James B.

VP Event Sales and Facilities

> "Reporting data to the organization has significantly improved our presence and has also allowed us additional visibility within the organization."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7127121)

JM

Jesse M.

Maintenance Manager

> "the data import from the original migration was hacked and caused unusable data in the maintainx system."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6773437)

John C.

TPM Coordinator

> "They also helped us recognize differences in data types from our various sites and modify to fit everyone."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7038429)

JS

Jamie S.

Maintenance Team Leader

> "Timing engineers out of app for too quickly."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7039630)

LA

Leanne A.

Controller

> "Overall we are pleased with the addition of MaintainX. Our mechanics now have a place to record in one spot all maintenance records, user manuals etc to..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6866226)

KJ

Kaleb J.

Maintenance Planner

> "Just like any system you use there will be some road blocks on certain features based off how the program is written but it is not anything that hasn't..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6594069)

DT

Daniel T.

Facility Manager

> "user interface for requestors make it easy for them to send work orders properly, being able to manage work orders and sort is very handy. "

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6863405)

Dan M.

Facilities Manager

> "It was a little hard to learn at first switching from another software that I was used to."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7120040)

Elena G.

Maintenance Manager

> "He has taken the time to understand our workflows and has been extremely responsive in helping us get our reporting and setup exactly how we need it."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7058694)

CD

Conner D.

Audit and Data Specialist

> "It can just be rough sometimes having to reach out and then wait in order to get certain things uploaded."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6869051)

CM

Chris M.

CIO

> "The Teams that are using the software appreciate how easy it is to track work orders, manage assets and stay up to date on the tasks they are assigned."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7048277)

TN

Tiffany N.

Customer Care Coordinator

> "The exisiting calendar on the website is hard to manage."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6862038)

Tanner R.

Maintenance Coordinator and Special Projects

> "That makes it a lot easier to track what’s been done, what still needs attention, and the maintenance history of equipment."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7108401)

DM

DJ M.

Millwright

> "Seriously, the only thing that irks me a bit is when I order parts or supplies that have more than two decimal places in the cost. And I hear they're..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6294231)

MB

Mark B.

Maintenance and Service manager

> "first rate has saved me time on paperwork and planning works, creating work procedures via the AI tool"

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7092426)

SF

Sonny F.

Facilities Administrator

> "The cost is quite high compared to other CMMS companies on the market."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7036183)

CG

Crystal G.

Maintenance planner

> "you can customize the pm's to do all kinds of stuff, it is very easy to search for work orders and parts, and you can add files and pictures to the assets,..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6594453)

EP

Emily P.

Manager

> "It's so hard to keep up with notifications within the software/app."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6795232)

AL

Alicia L.

VP Finance

> "The real-time reporting and mobile accessibility allow for quick decision-making on the go, while its inventory tracking helps maintain accurate stock..."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6762966)

MP

Mike P.

Engineering Supervisor

> "One notable downside of MaintainX is the cost associated with its enterprise-tier pricing."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6861509)

NH

Natasha H.

Operations Manager

> "Maintainx is a great way to track all assets, customers and history of machine services."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7114919)

ET

Edward T.

Corporation Yard Manager

> "I don't like the transition when using desktop vs mobile app. "

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7004319)

SW

Sam W.

Senior Manager - Technical Services

> "Users can easily complete procedures on a device at the point of use, upload photos and provide accurate, real-time updates on work orders."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___6641768)

SD

Sonya D.

Administrative Assistant

> "I don't like that some features are not available via the mobile app."

[See full review](https://www.capterra.com/p/179296/GetMaintainx/#Capterra___7018910)

[View Reviews](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

PP

Patrick P.

Maintenance Planner

> "The available training resources make it easier for new users to get up and running efficiently. Although I have only been using the system..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7100701)

AR

Alan R.

supervisor

> "Maintenance Connection focus on its steep learning curve, complex user interface, and challenging reporting tools. While users appreciate..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101411)

AR

Alan R.

supervisor

> "Maintenance Connection's comprehensive, user-friendly, and customizable interface as its best features, making it easy to manage assets,..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101411)

HD

Holly D.

Assistant Plant Manager

> "Reporting and customization can also be limited without administrative support, making it harder to quickly tailor the system to specific..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065585)

KB

Kody B.

Maintenance Manager

> "We use it primarily for maintenance management and it makes creating PM's and WO's very easy to track and revert back to in times of need,..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101577)

TK

Thomas K.

Facilities, Maintenance and Procurement Coordinator

> "Not being able to use symbols in the part name field, for example, when I have different lengths & sizes of fittings and can't actually use..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065632)

DE

David E.

Maintenance Tech

> "It strikes the perfect balance between robust data tracking and a clean, clutter-free layout that even our least tech-savvy technicians can..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7100793)

EM

Erik M.

Test Engineer

> "A lot of the interface is confusing and cluttered, especially when adding tasks to work orders and when selecting assets for work orders."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7100691)

BS

Britt S.

CMMS and Planning Supervisor

> "I like the ability to track a lot of information in multiple modules, that each module connects to one another, and the customization that..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7016909)

HD

Holly D.

Assistant Plant Manager

> "The system can feel cumbersome at times, particularly when entering or updating work orders, as it requires multiple steps and fields."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065585)

AN

Anes N.

maintenance planner

> "The platform makes it easy to manage work orders, track asset history, and coordinate preventive maintenance — all in one place."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101382)

DB

David B.

Life Safety Technician

> "For instance, when I tried to add a detail such as the Year Manufactured to the fire extinguishers that I am tracking in the program, it..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065903)

TA

Triston A.

Project Manager

> "it would be great if it could be used as a clean up tool, needle in a haystack finder, system simplifier (when it comes to Rules, UDFs,..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065602)

KL

Keith L.

Associate Director of Physical Plant

> "Updates can end up breaking things before they fix the previous issue. When presented with updates via the road-map, the updates take an..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101354)

JS

Jonathan S.

Tech

> "The system makes it easy to track work orders, schedule preventive maintenance, and keep asset history organized in one place."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101417)

CR

Corey R.

Maintenance

> "Some functions are not at all self explanatory and have no help page (or hard to find) such as the vertical report set up"

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065547)

DS

Dhruv S.

Lead Advance Field service techniain

> "Easy user interface ,efficient team work, Customer support is really continent, value for money, secure, Maintenance management and..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7100722)

RC

Richard C.

Facility Manager

> "I cannot change my stores assets, must be done by facilities coordinator, which adds time to adding or removing assets."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065660)

TL

Tyler L.

Mechanic

> "I love how it makes maintenance requests 95% automated, and reports are easily accessible after the repairs/PM are completed."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101401)

GG

Gaurav G.

Reliability Engineer

> "User interface is not visually good like you have graphs and charts stuff but i heard accruent is doing some upgrades in January to make it..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065526)

AA

Alan A.

Maintenance and Reliability Manager

> "The flexibility to create my own reports to fit my situation and the ease of which people can adapt to using it."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065606)

CP

Chris P.

facilities administrative coordinator

> "there is a time difference of when someone imputs a work order to when it gets published its a bad thing especially when its a high priority..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101496)

PS

Paul S.

Maintenance Planner

> "Overall, Maintenance Connection has proven to be a great value for the cost, providing a secure site with tons of operational tools and..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065623)

SL

Spencer L.

Scheduler

> "Sometimes very glitchy when moving too fast, the system seems to buffer too often whenever lots of users are in the system at the same time."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7102406)

JM

Jeremy M.

Health and Safety Manager

> "It saves a significant amount of time compared to having to switch back and forth between multiple programs, windows, or software tools just..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065742)

AF

Amy F.

Maintenance Schedule Planner Manager

> "Other dislikes have already been fixed/implemented such as the service requester portal and MC express becoming outdated."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065677)

JR

Julia R.

Reception

> "The fast service that can be provided with the help of maintenance connection that we can provide to our guests."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7102225)

AS

Annitta S.

Assistant Director of Facilities Managment

> "The cost of each license seems steep, when there are several of us that need to work in the system, it is a pain to have to wait until..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065898)

KB

Kody B.

Maintenance Manager

> "It has helped eliminate down time in the production area and helped with organizing things during out audits."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101577)

CJ

Christian J.

Maintenance Planner Senior

> "Asset lookup within the hierarchy can be difficult when you are using the maintenance connection application."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065601)

DM

Denisha M.

Facilities Administrator-Maintenance Clerk

> "The easy access historian for all assets to collect data, as well as how easy it is to export the data for KPI/PBI recording."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101563)

SP

Skyler P.

Facilities Coordinator

> "There's a lot of bugs in the system that make asset addition especially difficult/time consuming."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065841)

DS

Debbie S.

CMMS Administrator

> "I love the reporting and the asset module, and of course, the work order and preventative maintenance scheduling!"

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065580)

AM

Aaron M.

Maintenance Supervisor

> "I don't like the problems that I have with work orders getting lost in a dropdown menu for shop location."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101363)

Anne Marie C.

Business Analyst II

> "They respond quickly to any questions or problems we encounter and have helped us with inventive solutions to problems unique to our..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7100693)

JK

Jennifer K.

Coordinator

> "We have been using MC since the spring of last year and all vendors have done the "White Wall Process" and still from time to time, do not..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7100673)

AT

Andrew T.

Sr. Maintenance Technician

> "I particularly appreciate the intuitive design of the windows and the smooth transitions between different sections of the software."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065549)

AG

Anthony G.

Maintenance supervisor

> "updating methods are hard I still have people logged in on my system who no longer work for the company"

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7066514)

JM

Jason M.

Maintenance Supervisor

> "I like the ability to manage staff and completion rates across work order."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065543)

JW

John W.

Field Test Manager

> "The biggest issues come from when changes are made in the back end that breaks PM's"

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7100668)

OMD

Oanh Mai D.

Senior office Assistant

> "customer support and process automation. When we need help form customer support, they respond as fast as they can."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101492)

JS

Jonathan S.

Tech

> "Some parts of the interface feel outdated and can take time to learn for new users."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101417)

AR

Alan R.

supervisor

> "Key benefits include improved organization, reliable performance, and helpful customer support, which collectively boost productivity"

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101411)

JM

Jason M.

Maintenance Supervisor

> "Generation of reports is exceptionally challenging to capture all data needed."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065543)

SK

Sarah K.

Assistant Director of Quality Assurance and Regulatory Compliance

> "Pictures and videos/ documents are all important - and we are able to keep it in one system."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7100714)

JT

Jasmine T.

Maintenance supervisor

> "It wont let me access work orders for a certain location."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7100712)

MM

MARIANNA M.

CLERICAL ASSOCIATE

> "I HAVE TO TEACH PEOPLE HOW TO USE IT OVER THE PHONE QUITE FREQUENTLY (THEY USE SERVICE REQUESTER) AND IT'S EASY FOR THEM TO LEARN"

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065733)

CB

Crystal B.

I and C Technician

> "I don’t like searching for inventory in the setup that we use, because it is hard to find parts."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065626)

MF

Matthew F.

Operations Leader

> "I have had a great experience with Maintenance connection and the usability of it from an operators phone is very useful for our facility. "

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7102251)

CR

Corey R.

Maintenance

> "Cant easily see photo library (cant see full photo library anywhere)."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065547)

AM

Amanda M.

MRO Purchasing Agent

> "I can keep track of literally everything and it benefits me as an employee and the company so much."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101383)

DS

Dakota S.

Analyst

> "However I think too much focus is put into the "what else can we do" and not enough is put into "what can we fix"."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7100744)

TA

Triston A.

Project Manager

> "Overall i have been able to master it within my own scope and needs, helping others learn, and furthering my career because of it."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065602)

MK

Michael K.

Electrical Maintenance Supervisor II

> "Inconstant updates seem to cause some minor glitches."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065594)

JR

Julia R.

Reception

> "The system is highly helpful and helps us keep our office in check and always ready for service."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7102225)

SO

Stephen O.

Manager

> "There are several reports in a LOCKED mode that I am unable to use or modify."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101491)

CW

Caleb W.

Mechanic III

> "I also like the fact that you can almost fully customize your screen to fit you."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101437)

KP

Keyurbhai P.

Field service technician

> "sometime is slow and need to reload every time. and connection is lost."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7103458)

CA

Cole A.

Asset Reliabilty

> "I like the how easy it is to search for assets using global search. And how easy it is to create new assets and PM'."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7100697)

KL

Kevin L.

Maintenance Lead Technician

> "The mobile version is handy, but still not perfect when you're out in the field."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101593)

JM

Jack M.

Administrative Assistant, Campus Operations

> "Its ability to give access to several groups of several people is great."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065678)

LA

Lance A.

Lead Facilities Technician

> "Sometimes it will not load or there are too many users."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065716)

MR

Mary R.

Maintenance Admin

> "It's compatibility with excel makes getting and displaying accurate data an easy process."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065518)

JM

Jack M.

Administrative Assistant, Campus Operations

> "I believe some of our supervisors have limited report abilities but they have expressed these issues too."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065678)

ES

Evan S.

Mountain Operation Service Specialist

> "Mostly good, though with this recent update it has our organization considering other software options if issues can not get resolved."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7100677)

SS

Steve S.

Facilities Manager

> "There are blocks in the learning curve that make it hard to find what you are looking for. "

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7102484)

MB

Monica B.

Administrative Assistant II

> "With the new updates it is much easier to navigate through the system, makes team collaboration easy"

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101427)

KA

Kevin A.

Maintenance Supervisor

> "It is not user intuitive to use, some simple things are buried in categories that are not logical."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101639)

EL

Edgar L.

BESS Technician

> "Overall this is a powerful tool, with a huge amount of options and customization available to the end user."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065793)

GG

Gary G.

Maintenance Planner

> "if you get stuck during training , hard to move past and correct sometimes."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065679)

AD

Amy D.

Program Manager

> "It has been a great experience but am hopeful that Accruent can bring on more enhanced features such as GIS integration."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065569)

SP

Skyler P.

Facilities Coordinator

> "We have used the system for 5 years and Im still not getting what I need from the program and I dont have the support to assist"

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065841)

RM

Rifatt M.

Reliability Engineer

> "Overall, the system works well and has many features that can be utilized to get the most out of Maintenance Connection"

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101510)

DB

David B.

Life Safety Technician

> "I hate that I am unable to access the majority of these features."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065903)

NB

Nijah B.

Sit admin

> "Helps me to complete my everyday assigned tasks at work"

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065636)

KA

Kevin A.

Maintenance Supervisor

> "Setting up PM's, the prime use i feel for this type of product, is not very easy to set up nor control"

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101639)

AS

Annitta S.

Assistant Director of Facilities Managment

> "I have been working in the system for about 2 years, I knew nothing about it when I started, and the trainings were very helpful as well as..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065898)

SH

SHAYLA H.

Facilities Administrator

> "Don't like the difficulty level to complete simple task."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101351)

JM

Jaime M.

Parts Room Supervisor

> "What I like most about the program is the traceability of WO and PMs."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065856)

BP

Bruno P.

EHS Validation Engineer

> "It is not intuitive to create PMs and procedures."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7100683)

[View Reviews](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/)

## User interface

4.77 (1,024)

4.41 (443)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

AI Summarization

120

Important

MaintainX

Top features

34/41

-   Activity Dashboard
-   AI Copilot
-   AI Summarization
-   Alerts/Notifications
-   API
-   Asset Tracking
-   Audit Trail
-   Barcoding/RFID
-   Billing & Invoicing
-   Budgeting/Forecasting
-   Calendar Management
-   Calibration Management
-   Chatbot
-   Compliance Management
-   Contact Management
-   Customizable Fields
-   Customizable Forms
-   Data Import/Export
-   Document Management
-   Downtime Tracking
-   Equipment Maintenance
-   Generative AI
-   Inspection Management
-   Inventory Management
-   Key & Lock Management
-   Mobile Access
-   Multi-Location
-   Predictive Maintenance
-   Preventive Maintenance
-   Process/Workflow Automation
-   Purchase Order Management
-   Real-Time Data
-   Reporting & Statistics
-   Resource Allocation
-   Scheduling
-   Service History
-   Technician Management
-   Third-Party Integrations
-   Vendor Management
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/179296/GetMaintainx/#features)

Maintenance Connection

27/41

-   Activity Dashboard
-   AI Copilot
-   AI Summarization
-   Alerts/Notifications
-   API
-   Asset Tracking
-   Audit Trail
-   Barcoding/RFID
-   Billing & Invoicing
-   Budgeting/Forecasting
-   Calendar Management
-   Calibration Management
-   Chatbot
-   Compliance Management
-   Contact Management
-   Customizable Fields
-   Customizable Forms
-   Data Import/Export
-   Document Management
-   Downtime Tracking
-   Equipment Maintenance
-   Generative AI
-   Inspection Management
-   Inventory Management
-   Key & Lock Management
-   Mobile Access
-   Multi-Location
-   Predictive Maintenance
-   Preventive Maintenance
-   Process/Workflow Automation
-   Purchase Order Management
-   Real-Time Data
-   Reporting & Statistics
-   Resource Allocation
-   Scheduling
-   Service History
-   Technician Management
-   Third-Party Integrations
-   Vendor Management
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/12444/Maintenance-Connection/#features)

### Recognition

No recognitions have been awarded to MaintainX

No recognitions have been awarded to Maintenance Connection

### Deployment & support

MaintainX

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Maintenance Connection

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

MaintainX

-   By MaintainX
-   Located in United States
-   Founded in 2018

Maintenance Connection

-   By Accruent
-   Located in United States
-   Founded in 1999

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4.6

[View full comparison](https://www.capterra.com/compare/145635-179296/UpKeep-vs-GetMaintainx)

[Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/)[4.41 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/)

vs

[Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/)[4.39 (284)](https://www.capterra.com/p/113574/AssetEssentials/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.2

4.3

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/12444-113574/Maintenance-Connection-vs-AssetEssentials)

[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.77 (1,024)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

vs

[Fiix](https://www.capterra.com/p/74916/Fiix/)[4.45 (628)](https://www.capterra.com/p/74916/Fiix/reviews/)

$25/month

Price

$45/month

4.6

Features

4.2

4.8

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/74916-179296/Fiix-vs-GetMaintainx)

[Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/)[4.41 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/)

vs

[Fiix](https://www.capterra.com/p/74916/Fiix/)[4.45 (628)](https://www.capterra.com/p/74916/Fiix/reviews/)

Contact vendor for pricing

Price

$45/month

4.3

Features

4.2

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/12444-74916/Maintenance-Connection-vs-Fiix)

[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.77 (1,024)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

vs

[Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/)[4.39 (284)](https://www.capterra.com/p/113574/AssetEssentials/reviews/)

$25/month

Price

Contact vendor for pricing

4.6

Features

4.2

4.8

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/113574-179296/AssetEssentials-vs-GetMaintainx)

[Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/)[4.41 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/)

vs

[UpKeep](https://www.capterra.com/p/145635/UpKeep/)[4.64 (1,322)](https://www.capterra.com/p/145635/UpKeep/reviews/)

Contact vendor for pricing

Price

$20/month

4.3

Features

4.4

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/12444-145635/Maintenance-Connection-vs-UpKeep)