# Compare Maintenance Connection vs UpKeep 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Maintenance Connection and UpKeep based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/12444-145635/Maintenance-Connection-vs-UpKeep

---

# Maintenance Connection vs UpKeep Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Maintenance ConnectionUpKeep2/4 selected

[Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/)[4.4 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/)

[UpKeep](https://www.capterra.com/p/145635/UpKeep/)[4.6 (1,320)](https://www.capterra.com/p/145635/UpKeep/reviews/)

[## Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/)[4.4 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.3

Customer Service

4.4

Reviews Sentiment

PP

ar

Based on [443 reviews](#user-reviews)

Positive

404

Neutral

34

Negative

5

[## UpKeep](https://www.capterra.com/p/145635/UpKeep/)[4.6 (1,320)](https://www.capterra.com/p/145635/UpKeep/reviews/)

Starting Price

$20.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [1,320 reviews](#user-reviews)

Positive

1,270

Neutral

41

Negative

9

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 11,548 reviews from maintenance management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

High performer

Feature ratings

Preventive Maintenance

4.5

Work Order Management

4.4

Mobile Access

4.0

Service History

4.2

Scheduling

4.3

77%Fit

Feature ratings

Preventive Maintenance

4.1

Work Order Management

4.2

Mobile Access

4.3

Service History

4.1

Scheduling

4.2

User satisfaction

User satisfaction

4.4

User reviews[443](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.2

Customer support

4.4

User satisfaction

4.6

User reviews[1,320](https://www.capterra.com/p/145635/UpKeep/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.5

Customer support

4.7

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$20Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

It caters to agriculture, automotive/aerospace, chemical processing, construction, discrete manufacturing, education, energy, food & beverage, government, healthcare, and pharmaceutical industries.

Best for

It caters to businesses across manufacturing, healthcare, agriculture, food processing, facilities management, fleet, hotels, oil & gas, construction, distribution, warehousing, utilities, and more.

## User reviews

Pros & cons

PP

Patrick P.

Maintenance Planner

> "The available training resources make it easier for new users to get up and running efficiently. Although I have only been using the system..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7100701)

AR

Alan R.

supervisor

> "Maintenance Connection focus on its steep learning curve, complex user interface, and challenging reporting tools. While users appreciate..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101411)

AR

Alan R.

supervisor

> "Maintenance Connection's comprehensive, user-friendly, and customizable interface as its best features, making it easy to manage assets,..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101411)

HD

Holly D.

Assistant Plant Manager

> "Reporting and customization can also be limited without administrative support, making it harder to quickly tailor the system to specific..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065585)

KB

Kody B.

Maintenance Manager

> "We use it primarily for maintenance management and it makes creating PM's and WO's very easy to track and revert back to in times of need,..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101577)

TK

Thomas K.

Facilities, Maintenance and Procurement Coordinator

> "Not being able to use symbols in the part name field, for example, when I have different lengths & sizes of fittings and can't actually use..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065632)

DE

David E.

Maintenance Tech

> "It strikes the perfect balance between robust data tracking and a clean, clutter-free layout that even our least tech-savvy technicians can..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7100793)

EM

Erik M.

Test Engineer

> "A lot of the interface is confusing and cluttered, especially when adding tasks to work orders and when selecting assets for work orders."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7100691)

BS

Britt S.

CMMS and Planning Supervisor

> "I like the ability to track a lot of information in multiple modules, that each module connects to one another, and the customization that..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7016909)

HD

Holly D.

Assistant Plant Manager

> "The system can feel cumbersome at times, particularly when entering or updating work orders, as it requires multiple steps and fields."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065585)

AN

Anes N.

maintenance planner

> "The platform makes it easy to manage work orders, track asset history, and coordinate preventive maintenance — all in one place."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101382)

DB

David B.

Life Safety Technician

> "For instance, when I tried to add a detail such as the Year Manufactured to the fire extinguishers that I am tracking in the program, it..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065903)

TA

Triston A.

Project Manager

> "it would be great if it could be used as a clean up tool, needle in a haystack finder, system simplifier (when it comes to Rules, UDFs,..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065602)

KL

Keith L.

Associate Director of Physical Plant

> "Updates can end up breaking things before they fix the previous issue. When presented with updates via the road-map, the updates take an..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101354)

JS

Jonathan S.

Tech

> "The system makes it easy to track work orders, schedule preventive maintenance, and keep asset history organized in one place."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101417)

CR

Corey R.

Maintenance

> "Some functions are not at all self explanatory and have no help page (or hard to find) such as the vertical report set up"

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065547)

DS

Dhruv S.

Lead Advance Field service techniain

> "Easy user interface ,efficient team work, Customer support is really continent, value for money, secure, Maintenance management and..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7100722)

RC

Richard C.

Facility Manager

> "I cannot change my stores assets, must be done by facilities coordinator, which adds time to adding or removing assets."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065660)

TL

Tyler L.

Mechanic

> "I love how it makes maintenance requests 95% automated, and reports are easily accessible after the repairs/PM are completed."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101401)

GG

Gaurav G.

Reliability Engineer

> "User interface is not visually good like you have graphs and charts stuff but i heard accruent is doing some upgrades in January to make it..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065526)

AA

Alan A.

Maintenance and Reliability Manager

> "The flexibility to create my own reports to fit my situation and the ease of which people can adapt to using it."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065606)

CP

Chris P.

facilities administrative coordinator

> "there is a time difference of when someone imputs a work order to when it gets published its a bad thing especially when its a high priority..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101496)

PS

Paul S.

Maintenance Planner

> "Overall, Maintenance Connection has proven to be a great value for the cost, providing a secure site with tons of operational tools and..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065623)

SL

Spencer L.

Scheduler

> "Sometimes very glitchy when moving too fast, the system seems to buffer too often whenever lots of users are in the system at the same time."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7102406)

JM

Jeremy M.

Health and Safety Manager

> "It saves a significant amount of time compared to having to switch back and forth between multiple programs, windows, or software tools just..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065742)

AF

Amy F.

Maintenance Schedule Planner Manager

> "Other dislikes have already been fixed/implemented such as the service requester portal and MC express becoming outdated."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065677)

JR

Julia R.

Reception

> "The fast service that can be provided with the help of maintenance connection that we can provide to our guests."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7102225)

AS

Annitta S.

Assistant Director of Facilities Managment

> "The cost of each license seems steep, when there are several of us that need to work in the system, it is a pain to have to wait until..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065898)

KB

Kody B.

Maintenance Manager

> "It has helped eliminate down time in the production area and helped with organizing things during out audits."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101577)

CJ

Christian J.

Maintenance Planner Senior

> "Asset lookup within the hierarchy can be difficult when you are using the maintenance connection application."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065601)

DM

Denisha M.

Facilities Administrator-Maintenance Clerk

> "The easy access historian for all assets to collect data, as well as how easy it is to export the data for KPI/PBI recording."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101563)

SP

Skyler P.

Facilities Coordinator

> "There's a lot of bugs in the system that make asset addition especially difficult/time consuming."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065841)

DS

Debbie S.

CMMS Administrator

> "I love the reporting and the asset module, and of course, the work order and preventative maintenance scheduling!"

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065580)

AM

Aaron M.

Maintenance Supervisor

> "I don't like the problems that I have with work orders getting lost in a dropdown menu for shop location."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101363)

Anne Marie C.

Business Analyst II

> "They respond quickly to any questions or problems we encounter and have helped us with inventive solutions to problems unique to our..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7100693)

JK

Jennifer K.

Coordinator

> "We have been using MC since the spring of last year and all vendors have done the "White Wall Process" and still from time to time, do not..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7100673)

AT

Andrew T.

Sr. Maintenance Technician

> "I particularly appreciate the intuitive design of the windows and the smooth transitions between different sections of the software."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065549)

AG

Anthony G.

Maintenance supervisor

> "updating methods are hard I still have people logged in on my system who no longer work for the company"

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7066514)

JM

Jason M.

Maintenance Supervisor

> "I like the ability to manage staff and completion rates across work order."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065543)

JW

John W.

Field Test Manager

> "The biggest issues come from when changes are made in the back end that breaks PM's"

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7100668)

OMD

Oanh Mai D.

Senior office Assistant

> "customer support and process automation. When we need help form customer support, they respond as fast as they can."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101492)

JS

Jonathan S.

Tech

> "Some parts of the interface feel outdated and can take time to learn for new users."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101417)

AR

Alan R.

supervisor

> "Key benefits include improved organization, reliable performance, and helpful customer support, which collectively boost productivity"

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101411)

JM

Jason M.

Maintenance Supervisor

> "Generation of reports is exceptionally challenging to capture all data needed."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065543)

SK

Sarah K.

Assistant Director of Quality Assurance and Regulatory Compliance

> "Pictures and videos/ documents are all important - and we are able to keep it in one system."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7100714)

JT

Jasmine T.

Maintenance supervisor

> "It wont let me access work orders for a certain location."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7100712)

MM

MARIANNA M.

CLERICAL ASSOCIATE

> "I HAVE TO TEACH PEOPLE HOW TO USE IT OVER THE PHONE QUITE FREQUENTLY (THEY USE SERVICE REQUESTER) AND IT'S EASY FOR THEM TO LEARN"

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065733)

CB

Crystal B.

I and C Technician

> "I don’t like searching for inventory in the setup that we use, because it is hard to find parts."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065626)

MF

Matthew F.

Operations Leader

> "I have had a great experience with Maintenance connection and the usability of it from an operators phone is very useful for our facility. "

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7102251)

CR

Corey R.

Maintenance

> "Cant easily see photo library (cant see full photo library anywhere)."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065547)

AM

Amanda M.

MRO Purchasing Agent

> "I can keep track of literally everything and it benefits me as an employee and the company so much."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101383)

DS

Dakota S.

Analyst

> "However I think too much focus is put into the "what else can we do" and not enough is put into "what can we fix"."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7100744)

TA

Triston A.

Project Manager

> "Overall i have been able to master it within my own scope and needs, helping others learn, and furthering my career because of it."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065602)

MK

Michael K.

Electrical Maintenance Supervisor II

> "Inconstant updates seem to cause some minor glitches."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065594)

JR

Julia R.

Reception

> "The system is highly helpful and helps us keep our office in check and always ready for service."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7102225)

SO

Stephen O.

Manager

> "There are several reports in a LOCKED mode that I am unable to use or modify."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101491)

CW

Caleb W.

Mechanic III

> "I also like the fact that you can almost fully customize your screen to fit you."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101437)

KP

Keyurbhai P.

Field service technician

> "sometime is slow and need to reload every time. and connection is lost."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7103458)

CA

Cole A.

Asset Reliabilty

> "I like the how easy it is to search for assets using global search. And how easy it is to create new assets and PM'."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7100697)

KL

Kevin L.

Maintenance Lead Technician

> "The mobile version is handy, but still not perfect when you're out in the field."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101593)

JM

Jack M.

Administrative Assistant, Campus Operations

> "Its ability to give access to several groups of several people is great."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065678)

LA

Lance A.

Lead Facilities Technician

> "Sometimes it will not load or there are too many users."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065716)

MR

Mary R.

Maintenance Admin

> "It's compatibility with excel makes getting and displaying accurate data an easy process."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065518)

JM

Jack M.

Administrative Assistant, Campus Operations

> "I believe some of our supervisors have limited report abilities but they have expressed these issues too."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065678)

ES

Evan S.

Mountain Operation Service Specialist

> "Mostly good, though with this recent update it has our organization considering other software options if issues can not get resolved."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7100677)

SS

Steve S.

Facilities Manager

> "There are blocks in the learning curve that make it hard to find what you are looking for. "

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7102484)

MB

Monica B.

Administrative Assistant II

> "With the new updates it is much easier to navigate through the system, makes team collaboration easy"

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101427)

KA

Kevin A.

Maintenance Supervisor

> "It is not user intuitive to use, some simple things are buried in categories that are not logical."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101639)

EL

Edgar L.

BESS Technician

> "Overall this is a powerful tool, with a huge amount of options and customization available to the end user."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065793)

GG

Gary G.

Maintenance Planner

> "if you get stuck during training , hard to move past and correct sometimes."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065679)

AD

Amy D.

Program Manager

> "It has been a great experience but am hopeful that Accruent can bring on more enhanced features such as GIS integration."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065569)

SP

Skyler P.

Facilities Coordinator

> "We have used the system for 5 years and Im still not getting what I need from the program and I dont have the support to assist"

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065841)

RM

Rifatt M.

Reliability Engineer

> "Overall, the system works well and has many features that can be utilized to get the most out of Maintenance Connection"

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101510)

DB

David B.

Life Safety Technician

> "I hate that I am unable to access the majority of these features."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065903)

NB

Nijah B.

Sit admin

> "Helps me to complete my everyday assigned tasks at work"

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065636)

KA

Kevin A.

Maintenance Supervisor

> "Setting up PM's, the prime use i feel for this type of product, is not very easy to set up nor control"

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101639)

AS

Annitta S.

Assistant Director of Facilities Managment

> "I have been working in the system for about 2 years, I knew nothing about it when I started, and the trainings were very helpful as well as..."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065898)

SH

SHAYLA H.

Facilities Administrator

> "Don't like the difficulty level to complete simple task."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7101351)

JM

Jaime M.

Parts Room Supervisor

> "What I like most about the program is the traceability of WO and PMs."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7065856)

BP

Bruno P.

EHS Validation Engineer

> "It is not intuitive to create PMs and procedures."

[See full review](https://www.capterra.com/p/12444/Maintenance-Connection/#Capterra___7100683)

[View Reviews](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/)

BR

Brandon R.

Registered Behavior Technician

> "While UpKeep has a relatively slow UI and occasional bugs, I think it facilitates easy creation, assignment, and tracking of work orders in..."

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___6818886)

VR

Verified Reviewer

CFO

> "I feel like all maintenance asking always use more interface updates along with overhaul updates more regularly especially for upkeep. Though..."

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___6029673)

VR

Verified Reviewer

Founder

> "It's alright, mobile app was nice for my technicians, and I was able to track the reporting on my work orders for my team"

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___6823263)

MS

Mehran S.

manager

> "It has a learning curve and takes some time to get used to as there are many different options which can easily be messed up with one another."

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___6725337)

VR

Verified Reviewer

Engineer

> "Solid software for daily maintenance of production assets, easy to get around and constant updates to the product."

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___6822698)

EC

Elvis C.

project officer

> "upkeep has a limited level of hierarchy and uploading documents and photos takes a lot of time to finish up this leads to delays in..."

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4915207)

Edna luci G.

middle technician

> "The platform is very intuitive and allows me to have a complete view of all my assets, schedule maintenance tasks and track work orders in..."

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4790203)

JT

John T.

Technical Services Supervisor

> "also non of the techs can get the book mark feature to work at all."

[See full review](https://www.capterra.com/p/145635/UpKeep/#SoftwareAdvice___6236571)

CW

Casey W.

Office Manager

> "My overall experience with upkeep has been very good, it has streamlines our processes, and made it easier to manage tasks and communication."

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___6493216)

KP

Kim P.

maintenance supervisor

> "Sometimes it is very slow and will not allow you to finish the task you are working on."

[See full review](https://www.capterra.com/p/145635/UpKeep/#SoftwareAdvice___6340314)

MB

Manju B.

Director of Maintenance

> "However, if you're exploring alternatives, you might find https://QByte.ai to offer enhanced capabilities and a more competitive pricing..."

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___6380441)

VR

Verified Reviewer

Founder

> "it was expensive for what it gave me and buggy too."

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___6823263)

LB

Ledton B.

program manager

> "with upkeep you can keep all document files in one central place, I like the ability to allow document uploads, and the application is user..."

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4980445)

NH

Nolan H.

Buyer

> "From the beginning, the approximate monthly user license fee near $100 seemed high, but not for a system that was sold to us as an..."

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___6104826)

MS

Mehran S.

manager

> "The thing which i most like about upkeep is its availability of different options to do different tasks."

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___6725337)

Edna luci G.

middle technician

> "Integration with other systems and software can be a bit difficult. Although UpKeep offers a variety of integrations, I have found that some..."

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4790203)

Gabriela L.

Managing Vice President, Head of Marketing

> "The program could easily be expanded, making it possible for several individuals to monitor each job and assist in keeping up with routine..."

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___5020908)

PN

Priscilla N.

life insurance agent

> "you cant use the application while running updates but updating it takes a lot of time, this needs to be improved"

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4721589)

MB

Manju B.

Director of Maintenance

> "The user interface is intuitive, and the mobile app is particularly useful for on-the-go updates."

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___6380441)

JT

John T.

Technical Services Supervisor

> "i have not seen a resolution and have not recived an update."

[See full review](https://www.capterra.com/p/145635/UpKeep/#SoftwareAdvice___6236571)

VR

Verified Reviewer

CFO

> "As well as some pretty fine Analytics data management that is accessible to users who want to improve and become more efficient with your..."

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___6029673)

NH

Nolan H.

Buyer

> "Many of our assets had several months of missed maintenance due to this as we frantically tried to catch up. "

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___6104826)

IF

Ilenia F.

Accounting Officer

> "The tool makes scheduling easy and it has great mobile access features."

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___6273081)

CB

Chris B.

Site Manager

> "The program has the capabilities we are looking for but the numerous technical issues are making it difficult to work with."

[See full review](https://www.capterra.com/p/145635/UpKeep/#SoftwareAdvice___6225289)

TW

Timmy W.

Supervisor

> "It streamlined our work orders by prioritizing the level of need."

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___6526643)

NH

Nolan H.

Buyer

> "Tech support was very limited, in that they were only able to train in how to use the new module. "

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___6104826)

JB

James B.

executive director

> "i always use upkeep to share my work orders with my team for their input, the application is so easy to use with a clean user interface, I..."

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4972040)

CB

Chris B.

Site Manager

> "The program has not operated without issues since we started using it."

[See full review](https://www.capterra.com/p/145635/UpKeep/#SoftwareAdvice___6225289)

Daniel C.

Principal, Commercial Growth Operations Leader

> "Users can supplement their understanding of the documents for each device we have, this helps to progress the way we try to solve..."

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4972210)

II

Isooba I.

officer program implemetation

> "Software is so limited in the ability to separate inventory and assets"

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4630525)

MT

Marek T.

CEO

> "The mobile app was also a standout feature, allowing for on-the-go access and real-time updates."

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4822654)

DY

Dominic Y.

Logistics Officer

> "Pricing is a bit expensive."

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___5097845)

AG

Adam G.

Deputy executive officer

> "with upkeep am able to truck all assets status in one location with out moving office to office , department to department, its easy to use..."

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4706693)

ESD

Elhadj Sadou D.

Ingénieur avant vente chez E-cash guinée

> "This can make it difficult for users new to the platform to get to grips with all the features."

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4598439)

Edna luci G.

middle technician

> "This has allowed me to increase efficiency in resource management and improve communication with my maintenance team."

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4790203)

Miranda M.

Account Executive

> "Once our team switched to working remotely, we unfortunately did not find much value behind this software afterwards."

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___3866196)

VR

Verified Reviewer

CFO

> "It's pretty good experience definitely if you're starting off with your first and/or grown in employees, orders, basically it's like having..."

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___6029673)

JM

Julyanne M.

Facility Manager

> "I don't know if you can add workers to a work order you create on the app on your phone because I can't find that option."

[See full review](https://www.capterra.com/p/145635/UpKeep/#SoftwareAdvice___2867516)

DO

David O.

software developer

> "using the application to share work orders has helped us to accomplish more task as team since we can support one another"

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4764720)

ND

Nicholas D.

Reliability and Root Cause Analysis Specialist

> "Somewhat limiting on asset management and tier system, fewer options for work order customisation than desired."

[See full review](https://www.capterra.com/p/145635/UpKeep/#SoftwareAdvice___2802107)

JG

Johnstone G.

Quality Control Manager

> "Using UpKeep is easy and comes with great asset management features."

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___6493369)

DB

Daniel B.

HSSE(Q) Advisor

> "I found the system over complicated and this made it harder to use than what was necessary"

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4593382)

MB

Manju B.

Director of Maintenance

> "Overall, UpKeep is a solid choice for maintenance management."

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___6380441)

RM

Richard M.

safety coordinator

> "Unfortunately, we use paper still and when I print pdf work orders the pictures are turned 90 degrees to the right."

[See full review](https://www.capterra.com/p/145635/UpKeep/#SoftwareAdvice___2858352)

NR

Nabasirye R.

sales representative

> "there has been reduction on time spent by technicians f filling work orders for the company and in long run increasing on productivity among..."

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4771137)

RM

Richard M.

safety coordinator

> "The work orders do not update immediately, and the analytics is complex if you don't filter it out right."

[See full review](https://www.capterra.com/p/145635/UpKeep/#SoftwareAdvice___2858352)

AE

ALan E.

Partnership manager

> "upkeep has made work sharing so simple among the team to capture their inputs mostly reporting, the application is so simple to use with good..."

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4910347)

TH

Tiara H.

Front Manager

> "Price was a bit much compared to competitors."

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4219478)

VR

Verified Reviewer

Business owner

> "It comes up with a user friendly mobile app."

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___6350757)

TO

Tim O.

engineer

> "some options are for business users or higher that will involve 5 people and the cost is just too much for me as a sole trader."

[See full review](https://www.capterra.com/p/145635/UpKeep/#SoftwareAdvice___2393037)

FS

Fahd S.

managing director

> "using upkeep is easy, with work orders I just take a photo for work to be done and I sent it to technicians without moving from one office to..."

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4820756)

RD

Rick D.

Facility Manager

> "It's nothing major, but just an annoyance, and I hope this will be fixed soon so that any location will self-populate the box when you begin..."

[See full review](https://www.capterra.com/p/145635/UpKeep/#SoftwareAdvice___2329503)

EC

Elvis C.

project officer

> "the application is easy learn and set up for use in the organization, like its ability to organize once data has been entered in the system."

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4915207)

DH

DAVE H.

Maintenance and life safety manager

> "Biggest problem: someone telling upper management " I told so and so that it needed done", my policy ... if it's not requested on up keep it..."

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___2295006)

AA

Alfred A.

food and beverage manager

> "with upkeep am able to truck all hotel assets and their status in one location while in office,i like the assets and purchase order feature."

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4698546)

MK

Matt K.

Maintenance

> "I don't care for the emails at 3am to remind me of Work Orders that are coming due."

[See full review](https://www.capterra.com/p/145635/UpKeep/#SoftwareAdvice___2436379)

ESD

Elhadj Sadou D.

Ingénieur avant vente chez E-cash guinée

> "UpKeep also has a mobile app that gives service technicians access to work orders, instructions, and maintenance histories, even when they're..."

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4598439)

KK

Kari K.

Editor

> "The scheduling needs to improve. When having to schedule something it can be rather slow at times."

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___2611065)

PA

Parricia A.

program manager

> "upkeep is simple and secure for use, i like the ability to share work orders with my colleagues for compilation."

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4936386)

MK

Matt K.

Maintenance

> "Many of building alarms come via email, causing me to think there is something wrong."

[See full review](https://www.capterra.com/p/145635/UpKeep/#SoftwareAdvice___2436379)

NH

Nolan H.

Buyer

> "The work order function still worked very well, especially for the technicians using the mobile app. "

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___6104826)

TG

TOM G.

Maintenance Manager

> "Requester's sometimes log out of it and forget what their password is."

[See full review](https://www.capterra.com/p/145635/UpKeep/#SoftwareAdvice___2648871)

DC

Debra C.

Owner

> "I love how easy thix app has made sorting through my inventory"

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___6508067)

TN

Todd N.

teacher subsititute

> "Once a work order is closed it is no longer visible. "

[See full review](https://www.capterra.com/p/145635/UpKeep/#SoftwareAdvice___2648697)

MT

Marek T.

CEO

> "The software provided an efficient and user-friendly solution for managing maintenance operations."

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4822654)

SB

Scott B.

Consultant

> "It was difficult to trace back the history of issues and how they were resolved."

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___2185401)

EiN

Eng irene N.

project manager

> "sharing work orders among the team has helped us to complish task in few minutes"

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4772105)

RP

RODNEY P.

owner

> "ALL GOOD, BUT I USE IT ON MY PHONE BUT I DONT KNOW HOW TO PUT IT ON MY COMPUTER"

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___2183001)

SDS

Sekou Djibril S.

Fondateur Président de CSK

> "UpKeep offers quality customer support, with a responsive support team and online training resources to help users get the most out of the..."

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4610875)

BA

Brian A.

Engineering intern

> "Makes it tedious to look at the due date."

[See full review](https://www.capterra.com/p/145635/UpKeep/#SoftwareAdvice___2370321)

EG

Edward G.

Team leader packaging

> "i like the cmms feature which is so efficient for maintenance of management systems and this had simplified a lot of work flows in the..."

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4653251)

KG

Kenneth G.

Facilities Manager

> "Problems with Android platform"

[See full review](https://www.capterra.com/p/145635/UpKeep/#SoftwareAdvice___2669113)

NKM

Nana Kwame M.

Teaching Assistant

> "I also like that I can use the preventive scheduling feature which saves us a lot of cost since our assets are well maintained."

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___4652061)

GH

Gil H.

Customer Rep

> "it has been difficult to learn the use of upkeep. "

[See full review](https://www.capterra.com/p/145635/UpKeep/#SoftwareAdvice___2594279)

Gabriela L.

Managing Vice President, Head of Marketing

> "The utility of the meter for preservation reminders is very helpful."

[See full review](https://www.capterra.com/p/145635/UpKeep/#Capterra___5020908)

RD

Rick D.

Facility Manager

> "Nothing about this software is difficult to use."

[See full review](https://www.capterra.com/p/145635/UpKeep/#SoftwareAdvice___2329503)

[View Reviews](https://www.capterra.com/p/145635/UpKeep/reviews/)

## User interface

4.41 (443)

[UpKeep](https://www.capterra.com/p/145635/UpKeep/)

4.64 (1,320)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

AI Summarization

120

Important

Maintenance Connection

27/41

-   Activity Dashboard
-   AI Copilot
-   AI Summarization
-   Alerts/Notifications
-   API
-   Asset Tracking
-   Audit Trail
-   Barcoding/RFID
-   Billing & Invoicing
-   Budgeting/Forecasting
-   Calendar Management
-   Calibration Management
-   Chatbot
-   Compliance Management
-   Contact Management
-   Customizable Fields
-   Customizable Forms
-   Data Import/Export
-   Document Management
-   Downtime Tracking
-   Equipment Maintenance
-   Generative AI
-   Inspection Management
-   Inventory Management
-   Key & Lock Management
-   Mobile Access
-   Multi-Location
-   Predictive Maintenance
-   Preventive Maintenance
-   Process/Workflow Automation
-   Purchase Order Management
-   Real-Time Data
-   Reporting & Statistics
-   Resource Allocation
-   Scheduling
-   Service History
-   Technician Management
-   Third-Party Integrations
-   Vendor Management
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/12444/Maintenance-Connection/#features)

UpKeep

Top features

34/41

-   Activity Dashboard
-   AI Copilot
-   AI Summarization
-   Alerts/Notifications
-   API
-   Asset Tracking
-   Audit Trail
-   Barcoding/RFID
-   Billing & Invoicing
-   Budgeting/Forecasting
-   Calendar Management
-   Calibration Management
-   Chatbot
-   Compliance Management
-   Contact Management
-   Customizable Fields
-   Customizable Forms
-   Data Import/Export
-   Document Management
-   Downtime Tracking
-   Equipment Maintenance
-   Generative AI
-   Inspection Management
-   Inventory Management
-   Key & Lock Management
-   Mobile Access
-   Multi-Location
-   Predictive Maintenance
-   Preventive Maintenance
-   Process/Workflow Automation
-   Purchase Order Management
-   Real-Time Data
-   Reporting & Statistics
-   Resource Allocation
-   Scheduling
-   Service History
-   Technician Management
-   Third-Party Integrations
-   Vendor Management
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/145635/UpKeep/#features)

### Recognition

No recognitions have been awarded to Maintenance Connection

No recognitions have been awarded to UpKeep

### Deployment & support

Maintenance Connection

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

UpKeep

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Maintenance Connection

-   By Accruent
-   Located in United States
-   Founded in 1999

UpKeep

-   By UpKeep Technologies
-   Located in United States
-   Founded in 2014

## Popular Comparisons

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[Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/)[4.41 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/)

vs

[Fiix](https://www.capterra.com/p/74916/Fiix/)[4.45 (628)](https://www.capterra.com/p/74916/Fiix/reviews/)

Contact vendor for pricing

Price

$45/month

4.3

Features

4.2

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/12444-74916/Maintenance-Connection-vs-Fiix)

[UpKeep](https://www.capterra.com/p/145635/UpKeep/)[4.64 (1,320)](https://www.capterra.com/p/145635/UpKeep/reviews/)

vs

[Fiix](https://www.capterra.com/p/74916/Fiix/)[4.45 (628)](https://www.capterra.com/p/74916/Fiix/reviews/)

$20/month

Price

$45/month

4.4

Features

4.2

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/74916-145635/Fiix-vs-UpKeep)