# Compare Brightpearl vs Order.co 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Brightpearl and Order.co based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/124180-161813/Brightpearl-vs-Order-Software

---

# Brightpearl vs Order.co Features and Cost Comparison

Last updated March 25th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BrightpearlOrder.co2/4 selected

[Brightpearl](https://www.capterra.com/p/124180/Brightpearl/)[4.4 (193)](https://www.capterra.com/p/124180/Brightpearl/reviews/)

[Order.co](https://www.capterra.com/p/161813/Order-Software/)[4.5 (172)](https://www.capterra.com/p/161813/Order-Software/reviews/)

[## Brightpearl](https://www.capterra.com/p/124180/Brightpearl/)[4.4 (193)](https://www.capterra.com/p/124180/Brightpearl/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [193 reviews](#user-reviews)

Positive

176

Neutral

7

Negative

10

[## Order.co](https://www.capterra.com/p/161813/Order-Software/)[4.5 (172)](https://www.capterra.com/p/161813/Order-Software/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

Based on [172 reviews](#user-reviews)

Positive

161

Neutral

5

Negative

6

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,568 reviews from order management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

71%Fit

Not enough reviews

Feature ratings

Order Fulfillment

4.6

Inventory Management

4.7

Workflow Management

3.8

Billing & Invoicing

4.5

Shipping Labels

\--

69%Fit

Missing features

Feature ratings

Order Fulfillment

4.5

Inventory Management

4.2

Workflow Management

3.3

Billing & Invoicing

4.6

Shipping Labels

NA

User satisfaction

User satisfaction

4.4

User reviews[193](https://www.capterra.com/p/124180/Brightpearl/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.2

Customer support

4.3

User satisfaction

4.5

User reviews[172](https://www.capterra.com/p/161813/Order-Software/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.4

Customer support

4.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Brightpearl is ideal for multichannel retailers of finished goods trading $1M or above, or those that expect to be in the next 12 months

Best for

Order.co is used by procurement departments, finance teams, accounts payable departments, CFOs, controllers, and operations managers.

## User reviews

Pros & cons

LO

Lynette O.

CEO

> "It helps keep inventory, orders, and accounting in sync, which saves us time and reduces manual work. While it takes some setup to get everything aligned, once in..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064348)

LB

Livi B.

Order Management Specialist

> "Automations running off-book, status filters not consistently displaying their contents as prescribed, the many layers of BP means that points of failure can be..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7093416)

FA

Frank A.

Head of Digital

> "Their team invests real effort into understanding a customer’s operational needs, and the implementation support is strong across the board—from structured training..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7107903)

VICKI E.

Deputy CEO

> "Bugs the error issues can be an issue for our sales and warehouse teams, as it can sometimes take up to 5 minutes for it to come back on"

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7118627)

MK

Marion K.

Operations Manager

> "Pineapple Island use Brightpearl to streamline our business, specifically for stock management across all website channels, and it successfully solves stock issues..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7062550)

KT

Kathryn T.

Head of Operations

> "The monthly pricing being based on the businesses order volumes does not feel right if both sides are not adding value to the increase in volume."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7118751)

Jamie Moxey D.

Business and E-Commerce Development

> "Today, Brightpearl provides a robust platform for stock management, order processing, and reporting. While there are occasional teething issues, the support is..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106013)

MB

Mike B.

COO

> "Reporting - whilst you can get a large variety of reports, the ability to edit those reports to include specific data points required is not as flexible as I would..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6857998)

AK

Aisling K.

Managing Partner

> "It is stable, dependable, and well suited to a business like ours that wanted a strong off-the-shelf solution rather than investing in a custom-built system. Despite..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7060663)

RB

Robert B.

Operations Manager

> "Critical features like bulk pricing syncs and Authorize.net integration failed to function, and we were misled into purchasing extra software for reporting that we..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7023703)

ES

Erlend S.

CEO

> "The biggest strength has been process automation — it handles orders, stock, and purchasing with little manual effort, which saves time across the business. While..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6881859)

KT

Kathryn T.

Head of Operations

> "Lack of development on Brightpearl itself for a few years now. Although support tickets are responded to quickly, due to the lack of dev a lot of them result in it..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7118751)

Jamie Moxey D.

Business and E-Commerce Development

> "From weekly training sessions to opportunities to test real-world scenarios, the support was consistent, thorough, and tailored to our business."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106013)

RB

Robert B.

Operations Manager

> "We were sold on Brightpearl’s promises of seamless integration with BigCommerce, automated pricing updates, and built-in reporting; none of which worked as described."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7023703)

SP

Sharon P.

Finance Director

> "The integration with Shopify works very well and allows us to seamlessly track our orders as well as managing stock for multiple sites."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6658715)

TL

Taylor L.

Dir Ops

> "Automation rules are also complicated and difficult to figure out a lot of times - requires a lot of trial and error, which can cause problems."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064080)

KM

Kevin M.

MANAGING DIRECTOR

> "We have various sales channels and marketplaces we sell on and Brightpearl integrates with them, reducing hugely our labour hours."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7022519)

FA

Frank A.

Head of Digital

> "The built‑in search functionality also feels quite limited, especially for users who rely heavily on quick data retrieval."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7107903)

Jamie Moxey D.

Business and E-Commerce Development

> "Excellent knowledge of Shopify and how the two systems integrate, which was critical during migration from Visualsoft."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106013)

ES

Erlend S.

CEO

> "The search function can be a bit slow when working with large databases, and API limitations sometimes make deeper integrations harder than they need to be."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6881859)

JF

James F.

Director

> "We've been able to move away from multiple systems to one, and streamline many processes saving huge amounts of time and reducing human input and errors. When..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7013471)

TL

Taylor L.

Dir Ops

> "Not conducive to a company growing in size where every single detail matters and accuracy is important. "

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064080)

AK

Aisling K.

Managing Partner

> "Brightpearl keeps our inventory consistently accurate and gives us full confidence in our stock levels."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7060663)

RB

Robert B.

Operations Manager

> "Bulk pricing updates to BigCommerce, Authorize.net integration, and several automation workflows were either non-functional or unreliable."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7023703)

JM

Jolita M.

Buyer

> "Overall, it has saved us time, improved stock control, and made our purchasing process much more efficient."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106991)

RL

Rachel L.

VP Sales and Administration

> "We have a few cons but one of them is that as a B2B and B2C seller, we have found that our reporting needs are not always met. "

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7065550)

AP

Alice P.

Creative Director

> "It's taken a lot of stress out of managing inventory and has made our workflow much smoother."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7060533)

Sarah G.

Operations Specialist

> "Reporting and searching within the system is challenging for our team to quickly find information."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7127178)

MS

Monica S.

Procurement and quality control manager

> "Order management is smooth and well-organized, and staff management is simple and effective."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7119366)

DR

Doug R.

Director Technology and Systems

> "Lack of support for BOMs and inability to attach invoices."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7089768)

WS

WILLIAM S.

Director

> "After the initial set up pain and changing our ways of working we now have a very powerful and customised platform for all our needs and future growth."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6847590)

TL

Taylor L.

Dir Ops

> "BP is also not great for a company where data management has to be extremely streamlined and uniform. "

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064080)

LB

Livi B.

Order Management Specialist

> "sensitive content hidden\] aided us in understanding and solving an ongoing gap in our processes."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7093416)

JM

Jason M.

Managing Director

> "Not currently suited to adding manufacturing capacity and integrating with sales."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7122419)

KM

Kevin M.

MANAGING DIRECTOR

> "The automations and integrations have streamlined lots of our order processing processes. "

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7022519)

WS

WILLIAM S.

Director

> "Some features we will never use as it is for larger companies but the simple direct bank feed is not available."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6847590)

Richard H.

Director

> "It does most things and if you put the effort in to customising it by integration with other services it will do everything."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6877196)

RB

Robert B.

Operations Manager

> "Support responses were slow and repetitive, and after months of back-and-forth, we lost all trust in the platform and the company."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7023703)

LO

Lynette O.

CEO

> "Brightpearl by Sage has been a reliable tool for managing our day-to-day operations."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064348)

JS

Joseph S.

Managing Director

> "I struggle inputting data, by loading products and orders."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6863191)

RL

Rachel L.

VP Sales and Administration

> "Moreover, we have been lucky to have been paired with a really great Account Manager and Technical Support manager who keep our partnership with Brightpearl running..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7065550)

TH

Tom H.

Managing Director

> "That being said we have used many cheaper platforms that were not user friendly and would not allow you to scale your business."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6708152)

Sarah G.

Operations Specialist

> "We have had a wonderful experience with support and our account managers to get the most out of Brightpearl to uphold our business needs."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7127178)

TD

Timothy D.

...

> "Over priced and awful customer service."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#SoftwareAdvice___7103723)

FA

Frank A.

Head of Digital

> "I also appreciate that Brightpearl provides predictable annual software costs."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7107903)

JU

James U.

Managing Director

> "The accounting section of Brightpearl meets the minimum requirements but has not really progressed for some time and is behind other tools."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#SoftwareAdvice___2867493)

Jamie Moxey D.

Business and E-Commerce Development

> "Clear, detailed answers to questions, with practical guidance that helped us make confident decisions."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106013)

KJ

Kristoffer J.

CEO

> "The main issues we faced with our old stack was weak inventory, order and supply chain management."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2413145)

FA

Frank A.

Head of Digital

> "The Automations feature is another major advantage."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7107903)

SH

Steve H.

President

> "In fact, the training was so incomplete that we never received any training on the general ledger of the ERP. ERPs are rooted in accounting. But we were not..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2530188)

DB

Daniel B.

Systems Coordinator

> "A special shoutout to \[sensitive content hidden\] for the excellent training—your clear instructions, patience, and in-depth knowledge made a huge impact."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6853242)

NE

Nick E.

owner

> "Our first 5 months have not been great because we are not proficient at utilizing the software. When we've asked for help they have been simply telling it is a you..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2472926)

RL

Rachel L.

VP Sales and Administration

> "We have an overall very positive experience with Brightpearl, our Brightpearl Account Staff, Support Staff and integration partners!"

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7065550)

KJ

Kristoffer J.

CEO

> "Also, it feels that they are stuck within old workflows that should be optimised."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2413145)

RM

Rob M.

e-commerce manager

> "Top tier ERP system that once live is pretty bomb proof."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7126991)

🤙🏻 Wayne A.

E-commerce Manager

> "It is not pitched as a key part of BrightPearl however so hard to really call it a con."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2476999)

[View Reviews](https://www.capterra.com/p/124180/Brightpearl/reviews/)

KG

Karissa G.

Director of Administration and HR

> "In terms of cost and expense management, order.co really gives the ability to have all our expenses on one platform, which makes..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022869)

EW

Erin W.

Brand Manager

> "The only drawback I’ve noticed is that shipping can take a little longer for items that usually arrive faster through Amazon, and..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7023476)

JK

Janeen K.

Physical Therapist

> "The ability to include product links makes it simple to compare prices and select options with the best reviews, ensuring both..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022800)

HR

Hayley R.

Accounts Payable Manager

> "it's sometimes hard to properly map/code your catalog of products to match your accounting software's related GL codes"

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022693)

MJ

Maria J.

Sourcing Manager

> "The platform simplifies approvals and consolidates invoices, which has helped reduce manual processing time and improve auditability."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7023721)

MG

Michelle G.

Staff Accountant

> "That said, there are occasional challenges with the search function and product substitutions, and sometimes orders take longer than..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022661)

PG

Paul G.

general Manager

> "It provides a centralized, easy-to-use platform that helps us manage inventory more efficiently and ensures we never miss a restock."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022960)

MJ

Maria J.

Sourcing Manager

> "Reporting can be limited, and it’s still challenging to manage complex vendor relationships or non-catalog orders efficiently."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7023721)

CY

Charles Y.

Chief of Staff

> "I can't wait to get my hands on the beta platform as it was shown to be ready to tackle a bunch of initiatives that have been on my..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022702)

AZ

Andrew Z.

Accountant

> "Still very clunky for a website, it sometimes can be hard to justify the value. When what you order isn't available, pricier items..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022715)

AB

Amanda B.

Business Operations Manager

> "Helps streamline across teams, departments and companywide."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7030565)

JM

Jack M.

Compliance and Operations Manager

> "Ordering from vendors with complicated ordering/fulfillment processes can be a challenge."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022694)

AW

Alicia W.

Senior Director, Operations Strategy

> "Easy way for our 200+ unit business to seamlessly order products from a variety of vendors from one log in."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7024262)

AO

ALYCIA O.

Franchise Owner

> "I have in the past ordered products that are not in stock and I will receive a notice the order is complete when in fact it is not. "

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022937)

NP

Nick P.

Operations Manager

> "The order.co site makes it more streamline to shop from multiple platforms for the best pricing available."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022739)

LH

Lauren H.

Senior Marketing Manager

> "Sometimes it's a little slow to load and it can get overwhelming with the amount of products we have in. But it's easy to remove..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022837)

DP

Drew P.

President, Owner

> "We are happy we made the switch a few years ago to using Order.co because it has improved our budgeting and delivery process to be..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022672)

RH

Ralph H.

Operations Manager

> "The only issue I had once is that I ordered something through Amazon but was never ordered or cancelled without letting me know."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022762)

LW

Lucky W.

Procurement and Project Manager

> "My favorite function is the Google chrome extension but also how we can tailor the order platform to our business structure. "

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___6517737)

LD

Lori D.

bookkeeper

> "Tracking items is also a little clumsy to get to."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022684)

HM

Heidi M.

Director

> "I like my overall experience with Order.co, being able to order what I need when I need it with a click of a button."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7023800)

RM

Robert M.

NSOM

> "Some of the tracking didn't come in so that was an issue."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022678)

CW

Clint W.

District Manager

> "I like the updated features and being able to approve orders directly from my email."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7023145)

MM

Miranda M.

Studio Manager

> "It can be hard to navigate the website to find what I need quickly."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7023890)

DR

David R.

Lab Manager

> "I like the way that the team is very friendly and helpful to resolve any errors and guide us through times when we need replacements..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022729)

SL

Steven L.

Center Operations Supervisor

> "It doesn't always feel like I'm paying the lowest price for products especially if they are on Amazon."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022720)

JP

Joshua P.

Inventory Specialist

> "I love that I can order for multiple locations at once with multiple products instead of one by one."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022677)

KL

Karinda L.

General Manager

> "The abundance of the packaging materials is a waste."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7024374)

MG

Michelle G.

Staff Accountant

> "What I like most about Order.co is how much it simplifies and centralizes our purchasing process."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022661)

EL

Eugene L.

Physical Therapist

> "some products not labelled well"

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022885)

MM

Mona M.

Store Manager

> "Delivery is reliable and the communication about my orders is clear and timely."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7124928)

JB

Jade B.

General Manager

> "Not very user friendly in adding products to the site."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7023666)

JK

Janeen K.

Physical Therapist

> "I really appreciate how easy and efficient Order Co is to use. Whenever I reach out to my company, they quickly add the link to Order..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022800)

JC

Jared C.

Technical Process Manager

> "The platform feels dated."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7046102)

EP

Evan P.

Operations Manager

> "My overall experience with Orderco. has been phenomenal. As management this tool is one of the most needed tools at my disposal and I..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022688)

DANI N.

Manager of Operations

> "It's not intuitive or easy."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___6860420)

PG

Paul G.

general Manager

> "Overall, it’s been incredibly helpful in keeping our operations running smoothly and has made a noticeable difference in our..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022960)

SH

Staci H.

HR Director

> "It's really confusing to say place your order with Order."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___6556228)

PG

Paul G.

general Manager

> "It has significantly improved the way we manage our supply ordering process."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022960)

JH

Jackie H.

Procurement Analyst

> "The search function made it very difficult for people to find items already in the catalog. When people are purchasing off the..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4643994)

DW

Darius W.

Manager

> "Being able to order all the stores needs from one place is a huge plus."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022667)

SF

Stefanie F.

Buyer

> "The basic functions it is lacking as a supply chain software application are too numerous to count and the obvious automation and..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4610425)

AD

Aissata D.

Head of Finance and procurement

> "The solution has grown a lot and is offering more to our organization. When we were limited to our catalog in the past, the off..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___6532400)

SL

Steph L.

Manager

> "not much that can be improved."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___6533033)

BD

Brian D.

Head of Finance

> "We're also able to add new locations/sub-accounts efficiently as our business scales."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022737)

BW

Bianca W.

Office Administrator

> "How difficult it is to add products - waiting hours for new products to upload to the catalog is frustrating How difficult it is to..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4633028)

MB

Monique B.

Regional Manager

> "Saving time, money, and improving our process management with these boundaries."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022861)

SF

Stefanie F.

Buyer

> "We purchased the favorite energy drinks of an employee as a reward and when the vendor was out of stock, Order.co substituted it for..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4610425)

SL

Steven L.

Center Operations Supervisor

> "I also love the fact that if there are issues with the order customer service is easy to get a hold of and the issues are easily..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022720)

SF

Stefanie F.

Buyer

> "I hate that I don't have access to the purchasing documents and have to go through the support system to take care of things that I..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4610425)

MM

Miranda M.

Studio Manager

> "I like that it gives me a heads up when something may be out and then shows me another option."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7023890)

MB

Margaret B.

Registered Dental Hygienist

> "Sometimes there are items available for what I need, but because I do not use the proper search terms or a different word for the..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4614894)

MP

Maxwell P.

Bookkeeper

> "Everything is so easy to find, and the hyperlinks bring up new pages fast as ever!"

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7055519)

SF

Stefanie F.

Buyer

> "It feels like you have a purchasing team working for you, but they don't do things with the urgency or thoroughness you need so you..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4610425)

EW

Erin W.

Brand Manager

> "It keeps everything streamlined and ensures we’re sourcing from the right vendors."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7023476)

EC

Elaine C.

admin

> "linking of vendors has been slowsubstitutions are not the best product and are slow to get and may not be the right replacementorders..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4610350)

DK

Damian K.

Cost Optimization Manager

> "Order.co has made it exceptionally easy on our AP department to pay invoices."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022761)

CM

Cala M.

General Manager

> "This would be the one minor setback. If you were in a rush to get something shipped asap, it could cause an issue. If you are..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4610348)

NP

Nick P.

Operations Manager

> "The overall experience is great and has streamlined our procurement process to make it easy to use and source supplies and equipment..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022739)

SP

Sharon P.

Administrative Assistant - Operations

> "You cannot track an item even if it's unavailable. "

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4612011)

LH

Lauren H.

Senior Marketing Manager

> "I like the ease of using Order.co for multiple shipping locations and multiple cost locations."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022837)

KI

Kashana I.

General Manager

> "Sometimes things go out of stock and then your order gets cancelled"

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4627011)

EW

Erin W.

Brand Manager

> "Overall, it’s a dependable, easy-to-use system that helps our studios stay organized and efficient."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7023476)

JH

Jackie H.

Procurement Analyst

> "The substitution preference "when savings is available" was not a very good option."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4643994)

SS

Stacey S.

DM

> "Great for the most part- easy to order, confirm orders, edit existing, and reject if needed."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7023838)

VR

Verified Reviewer

Quality Manager

> "Linking vendor accounts can be difficult."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4663504)

RS

Rebecca S.

Field Operations Manager

> "Ordering for our lab has been exceptionally better with the use of this platform."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022740)

VR

Verified Reviewer

Director

> "The company changed its name and talking about purchases is really confusing with the name "Order"."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4663271)

KR

Kirsten R.

Studio Manager

> "I appreciate that it recommends a different item if it is low in stock or previously backordered."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7023891)

JS

Jesenia S.

General Manager

> "Order delivery is not as accurate as it could be."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4664194)

KL

Karinda L.

General Manager

> "The service is professional, the customer services is always available, the products get updated regularly."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7024374)

JB

Jayce B.

Inventory Coordinator

> "Order minimums are not in the order page so we often have to go back and forth to get to the order minimum due to unavailable product."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___3179990)

JC

Jared C.

Technical Process Manager

> "Very easy to navigate, clean UI, and low learning curve."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7046102)

JH

Jackie H.

Procurement Analyst

> "However, this report did not include units in the analysis."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4643994)

PG

Paul G.

general Manager

> "Communication with vendors is smoother, and the approval process is much faster."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022960)

KR

Kara R.

Clinical Director/Board Certified Behavior Analyst

> "Delays in accounting shipping costs and actual costs deducted from budget frequently result in people going over their specified..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___2803029)

AD

Aissata D.

Head of Finance and procurement

> "The convenience : we have many people in our organization ordering various supplies to various location."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___6532400)

LP

Lauren P.

Staff Accountant

> "There are some reporting & visibility issues I've come across having all of our invoices for seven entities under one log in. "

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___3182487)

SH

Staci H.

HR Director

> "I really like that our employees can shop for supplies in one place... having all the vendors set-up in the background."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___6556228)

KY

Kylie Y.

General Manager

> "This means that we usually cannot purchase other like-items, but are restricted to the selection of our organization instead of price..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___3091932)

[View Reviews](https://www.capterra.com/p/161813/Order-Software/reviews/)

## User interface

4.40 (193)

4.52 (172)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Brightpearl

Top features

30/39

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backorder Management
-   Batch Processing
-   Billing & Invoicing
-   Contact Database
-   Customer Management
-   Customizable Branding
-   Discount Management
-   eCommerce Management
-   Exchange Management
-   Forecasting
-   Generative AI
-   Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Fulfillment
-   Order Processing
-   Order Routing
-   Order Tracking
-   Promotion Optimization
-   Purchase Order Management
-   Quotes/Estimates
-   Real-Time Data
-   Recurring Orders
-   Reporting/Analytics
-   Returns Management
-   Search/Filter
-   Shipping Labels
-   Shipping Management
-   Special Order Management
-   Third-Party Integrations
-   Vendor Management
-   Warehouse Management
-   Workflow Management

[See all features](https://www.capterra.com/p/124180/Brightpearl/#features)

Order.co

19/39

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backorder Management
-   Batch Processing
-   Billing & Invoicing
-   Contact Database
-   Customer Management
-   Customizable Branding
-   Discount Management
-   eCommerce Management
-   Exchange Management
-   Forecasting
-   Generative AI
-   Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Fulfillment
-   Order Processing
-   Order Routing
-   Order Tracking
-   Promotion Optimization
-   Purchase Order Management
-   Quotes/Estimates
-   Real-Time Data
-   Recurring Orders
-   Reporting/Analytics
-   Returns Management
-   Search/Filter
-   Shipping Labels
-   Shipping Management
-   Special Order Management
-   Third-Party Integrations
-   Vendor Management
-   Warehouse Management
-   Workflow Management

[See all features](https://www.capterra.com/p/161813/Order-Software/#features)

### Recognition

No recognitions have been awarded to Brightpearl

No recognitions have been awarded to Order.co

### Deployment & support

Brightpearl

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Order.co

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Brightpearl

-   By Sage
-   Located in United Kingdom
-   Founded in 1981

Order.co

-   By Order.co
-   Located in United States
-   Founded in 2014

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Price

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