# Compare Brightpearl vs Odoo  2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Brightpearl and Odoo  based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/124180-135618/Brightpearl-vs-Odoo

---

# Brightpearl vs Odoo Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BrightpearlOdoo 2/4 selected

[Brightpearl](https://www.capterra.com/p/124180/Brightpearl/)[4.4 (191)](https://www.capterra.com/p/124180/Brightpearl/reviews/)

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.2 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/)

[## Brightpearl](https://www.capterra.com/p/124180/Brightpearl/)[4.4 (191)](https://www.capterra.com/p/124180/Brightpearl/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [191 reviews](#user-reviews)

Positive

174

Neutral

7

Negative

10

[## Odoo](https://www.capterra.com/p/135618/Odoo/)[4.2 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting Price

$31.10/month

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4

Customer Service

3.9

Reviews Sentiment

Based on [1,291 reviews](#user-reviews)

Positive

1,075

Neutral

100

Negative

116

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,972 reviews from inventory management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

70%Fit

Not enough reviews

Feature ratings

Data Synchronization

3.4

Inventory Tracking

5.0

Inventory Control

4.4

Real-Time Data

\--

Billing & Invoicing

4.5

71%Fit

Not enough reviews

Feature ratings

Data Synchronization

\--

Inventory Tracking

4.2

Inventory Control

4.2

Real-Time Data

4.4

Billing & Invoicing

4.1

User satisfaction

User satisfaction

4.4

User reviews[191](https://www.capterra.com/p/124180/Brightpearl/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.2

Customer support

4.3

User satisfaction

4.2

User reviews[1,291](https://www.capterra.com/p/135618/Odoo/reviews/)

Ease of use

4.0

Functionality

4.2

Value for money

4.1

Customer support

3.9

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$31.10Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Brightpearl is ideal for multichannel retailers of finished goods trading $1M or above, or those that expect to be in the next 12 months

Best for

Odoo is powerful, flexible open-source software designed for everyone, from individuals running a simple blog to large companies managing a full ERP, adaptable to both SMEs and global corporations.

## User reviews

Pros & cons

LO

Lynette O.

CEO

> "It helps keep inventory, orders, and accounting in sync, which saves us time and reduces manual work. While it takes some setup to get everything aligned, once in place..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064348)

RB

Robert B.

Operations Manager

> "Critical features like bulk pricing syncs and Authorize.net integration failed to function, and we were misled into purchasing extra software for reporting that we later..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7023703)

FA

Frank A.

Head of Digital

> "Their team invests real effort into understanding a customer’s operational needs, and the implementation support is strong across the board—from structured training..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7107903)

LB

Livi B.

Order Management Specialist

> "Automations running off-book, status filters not consistently displaying their contents as prescribed, the many layers of BP means that points of failure can be..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7093416)

MK

Marion K.

Operations Manager

> "Pineapple Island use Brightpearl to streamline our business, specifically for stock management across all website channels, and it successfully solves stock issues by..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7062550)

RB

Robert B.

Operations Manager

> "We were sold on Brightpearl’s promises of seamless integration with BigCommerce, automated pricing updates, and built-in reporting; none of which worked as described."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7023703)

Jamie Moxey D.

Business and E-Commerce Development

> "Today, Brightpearl provides a robust platform for stock management, order processing, and reporting. While there are occasional teething issues, the support is reliable,..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106013)

RB

Robert B.

Operations Manager

> "Bulk pricing updates to BigCommerce, Authorize.net integration, and several automation workflows were either non-functional or unreliable."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7023703)

AK

Aisling K.

Managing Partner

> "It is stable, dependable, and well suited to a business like ours that wanted a strong off-the-shelf solution rather than investing in a custom-built system. Despite not..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7060663)

VICKI E.

Deputy CEO

> "Bugs the error issues can be an issue for our sales and warehouse teams, as it can sometimes take up to 5 minutes for it to come back on"

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7118627)

ES

Erlend S.

CEO

> "The biggest strength has been process automation — it handles orders, stock, and purchasing with little manual effort, which saves time across the business. While there..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6881859)

KT

Kathryn T.

Head of Operations

> "The monthly pricing being based on the businesses order volumes does not feel right if both sides are not adding value to the increase in volume."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7118751)

KM

Kevin M.

MANAGING DIRECTOR

> "We have various sales channels and marketplaces we sell on and Brightpearl integrates with them, reducing hugely our labour hours."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7022519)

MB

Mike B.

COO

> "Reporting - whilst you can get a large variety of reports, the ability to edit those reports to include specific data points required is not as flexible as I would like."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6857998)

Jamie Moxey D.

Business and E-Commerce Development

> "From weekly training sessions to opportunities to test real-world scenarios, the support was consistent, thorough, and tailored to our business."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106013)

KT

Kathryn T.

Head of Operations

> "Lack of development on Brightpearl itself for a few years now. Although support tickets are responded to quickly, due to the lack of dev a lot of them result in it..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7118751)

KM

Kevin M.

MANAGING DIRECTOR

> "The automations and integrations have streamlined lots of our order processing processes. "

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7022519)

TL

Taylor L.

Dir Ops

> "Automation rules are also complicated and difficult to figure out a lot of times - requires a lot of trial and error, which can cause problems."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064080)

SP

Sharon P.

Finance Director

> "The integration with Shopify works very well and allows us to seamlessly track our orders as well as managing stock for multiple sites."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6658715)

FA

Frank A.

Head of Digital

> "The built‑in search functionality also feels quite limited, especially for users who rely heavily on quick data retrieval."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7107903)

Jamie Moxey D.

Business and E-Commerce Development

> "Excellent knowledge of Shopify and how the two systems integrate, which was critical during migration from Visualsoft."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106013)

ES

Erlend S.

CEO

> "The search function can be a bit slow when working with large databases, and API limitations sometimes make deeper integrations harder than they need to be."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6881859)

JF

James F.

Director

> "We've been able to move away from multiple systems to one, and streamline many processes saving huge amounts of time and reducing human input and errors. When needed,..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7013471)

TL

Taylor L.

Dir Ops

> "Not conducive to a company growing in size where every single detail matters and accuracy is important. "

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064080)

AK

Aisling K.

Managing Partner

> "Brightpearl keeps our inventory consistently accurate and gives us full confidence in our stock levels."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7060663)

RL

Rachel L.

VP Sales and Administration

> "We have a few cons but one of them is that as a B2B and B2C seller, we have found that our reporting needs are not always met. "

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7065550)

JM

Jolita M.

Buyer

> "Overall, it has saved us time, improved stock control, and made our purchasing process much more efficient."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106991)

DR

Doug R.

Director Technology and Systems

> "Lack of support for BOMs and inability to attach invoices."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7089768)

AP

Alice P.

Creative Director

> "It's taken a lot of stress out of managing inventory and has made our workflow much smoother."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7060533)

TL

Taylor L.

Dir Ops

> "BP is also not great for a company where data management has to be extremely streamlined and uniform. "

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064080)

MS

Monica S.

Procurement and quality control manager

> "Order management is smooth and well-organized, and staff management is simple and effective."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7119366)

RB

Robert B.

Operations Manager

> "Support responses were slow and repetitive, and after months of back-and-forth, we lost all trust in the platform and the company."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7023703)

WS

WILLIAM S.

Director

> "After the initial set up pain and changing our ways of working we now have a very powerful and customised platform for all our needs and future growth."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6847590)

WS

WILLIAM S.

Director

> "Some features we will never use as it is for larger companies but the simple direct bank feed is not available."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6847590)

LB

Livi B.

Order Management Specialist

> "sensitive content hidden\] aided us in understanding and solving an ongoing gap in our processes."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7093416)

JS

Joseph S.

Managing Director

> "I struggle inputting data, by loading products and orders."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6863191)

Richard H.

Director

> "It does most things and if you put the effort in to customising it by integration with other services it will do everything."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6877196)

TH

Tom H.

Managing Director

> "That being said we have used many cheaper platforms that were not user friendly and would not allow you to scale your business."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6708152)

LO

Lynette O.

CEO

> "Brightpearl by Sage has been a reliable tool for managing our day-to-day operations."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064348)

TD

Timothy D.

...

> "Over priced and awful customer service."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#SoftwareAdvice___7103723)

RL

Rachel L.

VP Sales and Administration

> "Moreover, we have been lucky to have been paired with a really great Account Manager and Technical Support manager who keep our partnership with Brightpearl running..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7065550)

JU

James U.

Managing Director

> "The accounting section of Brightpearl meets the minimum requirements but has not really progressed for some time and is behind other tools."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#SoftwareAdvice___2867493)

FA

Frank A.

Head of Digital

> "I also appreciate that Brightpearl provides predictable annual software costs."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7107903)

KJ

Kristoffer J.

CEO

> "The main issues we faced with our old stack was weak inventory, order and supply chain management."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2413145)

Jamie Moxey D.

Business and E-Commerce Development

> "Clear, detailed answers to questions, with practical guidance that helped us make confident decisions."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106013)

SH

Steve H.

President

> "In fact, the training was so incomplete that we never received any training on the general ledger of the ERP. ERPs are rooted in accounting. But we were not trained..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2530188)

FA

Frank A.

Head of Digital

> "The Automations feature is another major advantage."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7107903)

NE

Nick E.

owner

> "Our first 5 months have not been great because we are not proficient at utilizing the software. When we've asked for help they have been simply telling it is a you..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2472926)

DB

Daniel B.

Systems Coordinator

> "A special shoutout to \[sensitive content hidden\] for the excellent training—your clear instructions, patience, and in-depth knowledge made a huge impact."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6853242)

KJ

Kristoffer J.

CEO

> "Also, it feels that they are stuck within old workflows that should be optimised."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2413145)

RL

Rachel L.

VP Sales and Administration

> "We have an overall very positive experience with Brightpearl, our Brightpearl Account Staff, Support Staff and integration partners!"

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7065550)

🤙🏻 Wayne A.

E-commerce Manager

> "It is not pitched as a key part of BrightPearl however so hard to really call it a con."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2476999)

[View Reviews](https://www.capterra.com/p/124180/Brightpearl/reviews/)

Yatra P.

Omni Associate

> "Many features like customization, tasks tracking, multiple integration and automation are available which saves a lot of time."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7094259)

HD

Hana D.

CEO

> "My Odoo database — which I paid for and which should have been created under my company’s ownership — was created and controlled entirely under ADG’s ( odoo authorised partner) internal..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7044153)

RP

Ryan P.

Lead Designer

> "Instead of piecing together multiple tools, Odoo integrates key business functions in one system which can simplify workflows and reduce tool sprawl."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7104273)

HD

Hana D.

CEO

> "No one should be in this situation waking up to see that the fully paid subscription account with database and pos completly deleted without prior notice and althoug im the admin of the..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7044153)

NS

Novellynn S.

Founder

> "On top of that, you can create your own apps, integrate your own tools, and truly make the platform work for you and or your clients."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7025446)

HD

Hana D.

CEO

> "Data Ownership Violation: Despite paying for a full-year Odoo subscription, my database was never created under my CompanyID."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7044153)

FC

Fujimory C.

Founder

> "Odoo is an all-in-one suite of open-source business applications that integrates a vast range of functions from CRM and e-commerce to accounting, inventory, and human resources into a..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6883589)

DB

Didier B.

Product Owner

> "Odoo open-source and modular nature brings potential downsides, especially for businesses needing deep customizations, reliable third-party app compatibility, or a system optimized for..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6573737)

Manuel G.

Manager and Software Architect

> "Wonderful ERP, for small and big businesses, great CRM, Sales Management, Invoicing, and a big community around the world."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7108815)

SB

Sander B.

CEO

> "I told him I wanted the free version to see how I liked the software and then I could move my European susidiary on if it all worked out. Once I clicked the link he gave me I could not..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7007639)

DA

Dan A.

Data Scientist

> "I liked that Odoo provided interaction between the sales and stock modules. When a sale occurred, a delivery order was created and I was also able to track products from within the..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6776570)

SD

Sushmita D.

Executive

> "Every meeting and customization session has drained our subscription hours, and we now find ourselves with only 39 out of the original 100 hours remaining—most of which have been wasted..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6512212)

VT

Vibha T.

seo

> "We especially benefited from the flexibility Odoo gives developers—using it, we’ve even built our own apps like the WooCommerce Connector available on the Prefortune store, which..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6861666)

VR

Verified Reviewer

Dropshipper

> "Some advanced options are not very clear and sometimes the system feels a bit slow."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7067764)

DG

Damian G.

CTO

> "I like the way have in odoo is one big ecosystem, which helps a lot for my clients to have all services in one place."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7120297)

DG

Damian G.

CTO

> "Also customization can get pricey when you need something outside the standard setup."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7120297)

KK

Karanja K.

Managing Partner

> "Odoo has modernised how things used to work from the analogue fashion of having to have skills to create Websites to Digitalisation of Web-creation through one touch of a button."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6859100)

AE

Amany E.

Infrastructure Manager

> "Time spent was not aligned with the invoices, so billing for hourly services as straightforward as expected and required corrections."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6775580)

ES

Elias S.

Marketing Coordinator

> "I like that Odoo provides a wide range of modules for CRM, finance, and operations, all integrated into one ecosystem."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7005121)

JB

Justin B.

System Specialist

> "no native integration with Wordpress or Webflow making it difficult to track website subscriptions"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6883702)

NS

Novellynn S.

Founder

> "One icon, one login, everything right there. And the support team is solid; they reach out and help you stay aligned so your business flows effortlessly."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7025446)

VR

Verified Reviewer

Customer Service and Social Media Manager

> "The only problem i see is that the database is inaccessible while offline, so if you don't have internet connection, you won't be able to get to access the contact info of the person you..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6275857)

GM

Gustavo M.

Manager

> "The fact that everything is integrated into one system – sales, accounting, inventory, and marketing – really helps make workflows smoother and improves overall visibility into operations."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6548020)

YB

Yusuf B.

Systems Engineer

> "I experienced some lag in the backorders and live status when managing multiple SKUs in large or small quantities."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6775578)

MW

Mohammed W.

Adminstraion manager And odoo system admin

> "Odoo has been instrumental in streamlining our manufacturing and customer operations, providing flexibility and control over processes like inventory, accounting, and approvals."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6544283)

JB

Justin B.

System Specialist

> "Odoo’s numerous technical issues, poor performance, lack of crucial integrations, and slow support have made it a poor choice for our business."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6883702)

VR

Verified Reviewer

Sales Manager

> "Very user-friendly, the next-gen of ERPs, cost-effective regarding the development, all-in-one software that automates all business processes like CRM, Purchase, Inventory, Sales,..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6503028)

LD

Lisbet D.

Manager

> "The drag and drop is unfortunately less flexible than I experienced with Elementor (e.g. photos can only be posted as 100%, 50% or 25%.) But with a little creativity and adaptability, I..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6554597)

MW

Mohammed W.

Adminstraion manager And odoo system admin

> "Odoo is the best ERP system, offering unmatched flexibility, seamless integration, and powerful modules that streamline all aspects of business operations."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6544283)

JK

Jon K.

Managing Director

> "Buyer beware!! If this is how they treat potential customers who give real feedback, hate to see what they do with paid customers who will have a hard time switching out once they've..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6840775)

DB

Didier B.

Product Owner

> "Its modular approach, open-source nature, user-friendliness, and support make it an attractive choice, particularly for small and mid-sized businesses looking to streamline their..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6573737)

VR

Verified Reviewer

Co-Founder

> "I still want to use Odoo because the product itself is strong, but the lack of accountability, transparency, and remedy for a paid service I couldn’t use has left a lasting negative..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7005793)

VnC

Verónica C.

Partner

> "It offers many applications. If you manage to integrate all information inside the platform to run your business, can be quite useful."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7000743)

RG

Rahma G.

mechatronics Engineer

> "The only downside I've found with Odoo is the limited variety of design options that include animations and dynamic elements."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6439524)

VR

Verified Reviewer

CEO

> "The overall experience with odoo is great, its opensource and provide all tools that helps the business owner manage their business. but if they update onboarding procedure and UI its..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6458621)

VR

Verified Reviewer

Director

> "The software is difficult to work out and use, documentation is poor..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7092335)

DW

Deepak W.

Production

> "We are using apps on smart phones, PCs, and tablets for communication, notifications, alerts, and reports."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6354156)

SD

Sushmita D.

Executive

> "However, we were shocked to discover later that this substantial amount was only for training and not the full suite of services as promised. Since January 13, 2024, we have yet to fully..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6512212)

SbB

Sébastien B.

Co-founder and manager

> "The flexibility, the number of solutions for SMB and the customer service that ALWAYS solved my issues in less than 48 hours."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6541930)

AA

April A.

President

> "I contacted customer support to help me connect my banking account to the application, and it took them three weeks to respond, and their answer didn’t fix it."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6426885)

Nataliia T.

Buiness Development Manager

> "No need to long customizing, which makes it a good deal for small to medium organisations."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7115116)

HM

Henrique M.

business and sales director

> "whatsapp app is too basic and missing features such as loading a video in the social media managment tool."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6550872)

Alaa J.

General Manager

> "Odoo keeps up with market trends and requirements by offering regular and consistent updates that ensure compatibility with evolving business needs."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6617410)

JZ

Jon Z.

Owner

> "Yet, when our BSA didn't show up one week and we had to email (there is no way to call your BSA) to find out via auto-reply that he was out of the office, well...there was no offsetting..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6477466)

JB

Justin B.

System Specialist

> "the only good thing about Odoo is it has a lot of modules even for employees appraisal and recruitment."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6883702)

ES

Elias S.

Marketing Coordinator

> "Some modules lack depth compared to specialized tools, and setup can be tricky without technical knowledge."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7005121)

TF

Todd F.

President

> "We also liked that Odoo could keep our inventory in sync with all of our selling platforms, such as Amazon, eBay and WooCommerce. "

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6372967)

AB

Aaron B.

President

> "I hate that I am forced to doing a purchase order, then receive and order and then a vendor bill and then a vendor payment."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6561207)

JF

Joe F.

Associate Professor of Law

> "Odoo has helped us to bring together and unify our students data under one central place making it easy to access them whenever we need to."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6754768)

KS

Kamal S.

Financial Controller

> "some report like gain/loss on foreign currency, i see duplication of entries after posting under "management>unrealised currency gain/loss""

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6485582)

ANDREY V.

CEO

> "Customer support is very helpful and willing to assist in set up, going as far as being hands on and fixing issues themselves."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7031136)

LM

Latrice M.

Ceo

> "They’re just there for show I was charged for a second month when I didn’t even access our program ever since they sent me the message saying that there was nothing wrong with it, but if..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6717754)

EO

Elias O.

Data Engineer

> "The vast amount of customization options, particularly in the open source version. While not everything is quite as straightforward, the ability to program things yourself makes it so..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6613761)

MD

Michael D.

Chief Marketing Officer

> "I was not expecting changing the date format settings or removing the "proforma" part of the invoice titles to require so many steps."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6381798)

JF

Joe F.

Associate Professor of Law

> "It offers quality task automations that has allowed us to streamline our routine tasks by automating them."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6754768)

FT

Federico T.

Development manager

> "The membership app is still too lacking in functionality and possibilities, which would be very useful for extending the use of Odoo as a service in the Non-Profit sector"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6540166)

VT

Vibha T.

seo

> "The modular approach makes it easy to implement what you need, from CRM and inventory to accounting and eCommerce."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6861666)

DB

Davis B.

Supply Chain Coordinator

> "There are some functions inside Developer Mode that are not able to be bulk deleted when deactivating Developer Mode."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6562234)

AM

Alfonso M.

CEO

> "I have been in the IT industry for over 40 years and have had manage and deploy instances of SAP and Oracle among a few and have find Odoo so far exceeds them by a great marging in..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6622811)

BM

Brittney M.

Cleaner

> "It’s a useless product for me and my needs and they refuse to refund me so I can switch to something else."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6795459)

SK

Steef K.

Accountant

> "The cooperation with Loic boosted my skills of Odoo system and immedialtely gave me the right benefits for quality and scaleability."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6436436)

RD

Ray D.

Director

> "Trying to import products with variations is a nightmare...even when Odoo do the import themselves the final outcome is nothing but a mess of mis matched data."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6749691)

EA

Ezalldeen A.

Programmer, application auditor, and accountant

> "It also allows users to install the appropriate sections according to their choice and also provides integration with various systems"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6521171)

EM

Erica M.

Owner

> "All I needed was a simple point of sale and inventory system, and Odoo oversold and dramatically underdelivered."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6465654)

ES

Erik S.

CEO

> "Odoo is very simple to set up, use and manage warehouse orders and inventory items at many different warehouse locations."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6863959)

SM

Simonique M.

Tutor

> "After I worked long hours on creating the perfect website, my free trial ended and I had no way of getting back into my original database."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6677835)

NS

Novellynn S.

Founder

> "It’s really flexible and lets you organize things exactly how you want."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7025446)

KK

Kudzai K.

InfoSec Consultant

> "You need to test third-party apps yourself which you might not have the time for and can break current functionality."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6592626)

Nishant T.

Sr analyst

> "Overall, Odoo offers flexible, modular ERP solution with strong integration and scalability."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6826420)

MEC

Mario Enrique C.

Brand Manager

> "We’re concerned about being billed for time spent resolving issues that aren’t our fault, such as bugs or errors within Odoo itself."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6439394)

VR

Verified Reviewer

Dropshipper

> "It is easy to see all important data and follow each customer from first contact to payment."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7067764)

LM

Latrice M.

Ceo

> "They said it wasn’t in their job description to assist you in learning their platform when I came to the person that is handling my account he kept saying I’m not gonna do it for you, but..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6717754)

GE

Greg E.

President

> "Complete albeit light solution that can support multiple small to medium sized businesses....the alternative to massive tech companies (MS, Oracle, SAP)"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6443013)

AA

April A.

President

> "I paid for a two-hour support session with my rep, and during the call, he had to look up or ask somebody else for the answers to my questions on how to do something."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6426885)

KM

Kur M.

Senior ICT Officer

> "Its Enterprise Resource Planning \[ERP\] Software that offers a suite of business applications for all businesses which includes the following:"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6465305)

JZ

Jon Z.

Owner

> "For instance, we were charged for cancelling a weekly meeting that wasn't confirmed since I was literally in a foreign jungle with very spotty internet. "

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6477466)

SS

Shakira S.

Owner and maker

> "It is an easy to use application, though i only used it for inventory there is a lot more you can do with it."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7022575)

KS

Kamal S.

Financial Controller

> "satisfactory, 20% disappointment as not able to generate Official receipt, payment voucher and journal voucher"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6485582)

GM

Gustavo M.

Manager

> "The ability to customize and tailor applications to my business’s specific needs has been a huge plus."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6548020)

EM

Erica M.

Owner

> "I would send error codes to their tech team, and every single time, the tech team said they couldn't do anything with the error code."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6465654)

[View Reviews](https://www.capterra.com/p/135618/Odoo/reviews/)

## User interface

4.40 (191)

4.21 (1,291)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Brightpearl

40/48

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backup and Recovery
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Budget Tracking
-   Catalog Management
-   Collaboration Tools
-   Cost Tracking
-   Customer Database
-   Customizable Reports
-   Data Import/Export
-   Data Synchronization
-   eCommerce Management
-   Forecasting
-   Generative AI
-   Inventory Auditing
-   Inventory Control
-   Inventory Optimization
-   Inventory Tracking
-   IoT Integration
-   Kitting
-   Manufacturing Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Management
-   Point of Sale (POS)
-   Predictive Analytics
-   Product Identification
-   Purchase Order Management
-   Real-Time Data
-   Reorder Management
-   Reporting/Analytics
-   Retail Inventory Management
-   Returns Management
-   Sales Reports
-   Search/Filter
-   Shipping Management
-   Status Tracking
-   Supplier Management
-   Third-Party Integrations
-   User Management
-   Vendor Managed Inventory
-   Warehouse Management

[See all features](https://www.capterra.com/p/124180/Brightpearl/#features)

Odoo

40/48

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backup and Recovery
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Budget Tracking
-   Catalog Management
-   Collaboration Tools
-   Cost Tracking
-   Customer Database
-   Customizable Reports
-   Data Import/Export
-   Data Synchronization
-   eCommerce Management
-   Forecasting
-   Generative AI
-   Inventory Auditing
-   Inventory Control
-   Inventory Optimization
-   Inventory Tracking
-   IoT Integration
-   Kitting
-   Manufacturing Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Management
-   Point of Sale (POS)
-   Predictive Analytics
-   Product Identification
-   Purchase Order Management
-   Real-Time Data
-   Reorder Management
-   Reporting/Analytics
-   Retail Inventory Management
-   Returns Management
-   Sales Reports
-   Search/Filter
-   Shipping Management
-   Status Tracking
-   Supplier Management
-   Third-Party Integrations
-   User Management
-   Vendor Managed Inventory
-   Warehouse Management

[See all features](https://www.capterra.com/p/135618/Odoo/#features)

### Recognition

No recognitions have been awarded to Brightpearl

No recognitions have been awarded to Odoo

### Deployment & support

Brightpearl

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Odoo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Brightpearl

-   By Sage
-   Located in United Kingdom
-   Founded in 1981

Odoo

-   By Odoo
-   Located in United States
-   Founded in 2005

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