# Compare Fishbowl vs ShipHero 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Fishbowl and ShipHero based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/123794-166930/Fishbowl-vs-ShipHero

---

# Fishbowl vs ShipHero Features and Cost Comparison

Last updated April 23rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

FishbowlShipHero2/4 selected

[Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[4.2 (1,110)](https://www.capterra.com/p/123794/Fishbowl/reviews/)

[ShipHero](https://www.capterra.com/p/166930/ShipHero/)[4.3 (88)](https://www.capterra.com/p/166930/ShipHero/reviews/)

[## Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[4.2 (1,110)](https://www.capterra.com/p/123794/Fishbowl/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.1

Ease of Use

4.1

Customer Service

4.3

Reviews Sentiment

Based on [1,110 reviews](#user-reviews)

Positive

930

Neutral

84

Negative

96

[## ShipHero](https://www.capterra.com/p/166930/ShipHero/)[4.3 (88)](https://www.capterra.com/p/166930/ShipHero/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.1

Ease of Use

4.3

Customer Service

4

Reviews Sentiment

DM

AV

MH

Based on [88 reviews](#user-reviews)

Positive

73

Neutral

7

Negative

8

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## Summary

* * *

Key features rated by users

Features selected based on 6,060 reviews from inventory management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

77%Fit

Feature ratings

Data Synchronization

3.9

Inventory Tracking

4.4

Inventory Control

4.3

Real-Time Data

3.0

Billing & Invoicing

4.1

\--%Fit

Missing features

Not enough reviews

Feature ratings

Data Synchronization

5.0

Inventory Tracking

4.7

Inventory Control

4.5

Real-Time Data

4.0

Billing & Invoicing

NA

User satisfaction

User satisfaction

4.2

User reviews[1,110](https://www.capterra.com/p/123794/Fishbowl/reviews/)

Ease of use

4.1

Functionality

4.1

Value for money

4.1

Customer support

4.3

User satisfaction

4.3

User reviews[88](https://www.capterra.com/p/166930/ShipHero/reviews/)

Ease of use

4.3

Functionality

4.1

Value for money

4.1

Customer support

4.0

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Fishbowl is manufacturing and warehouse management software that seamlessly integrates with QuickBooks & Xero and offers secure & cost-effective inventory management to manufacturers and so much more.

Best for

eCommerce brands, 3PL providers, warehouse operators, and logistics companies.

## User reviews

Pros & cons

MK

Michael K.

Senior Production and Logistics Manager

> "The support team is awesome, and Fishbowl allows us to monitor and track inventories of our most basic components all the way up through each step..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7130789)

JF

Jason F.

President

> "I don't really have many complaints with Fishbowl other than with our most current website migration, we don't need a lot of the sales features at this..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7130794)

TH

Timothy H.

eCommerce Manager

> "Fishbowl is an excellent production, inventory management and order fulfillment and invoicing platform that integrates well with shipping, commerce..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7134602)

MR

Matthew R.

Finance and Operations Management

> "Well atleast in our case any data migration from a current ERP to a new dual system solution can cause risk and complexity with moving the data over."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7115266)

JF

Jason F.

President

> "We like Fishbowl because it serves as a very robust source of truth handling everything from order processing, to invoicing and payments, to inventory..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7130794)

GH

Grant H.

Director of Strategic Operations

> "The HubSpot integration doesn’t support syncing actual Orders (only Deals), which limits CRM and sales alignment."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6815460)

RP

Ryan P.

Lead Designer

> "My favorite thing about Fishbowl is that it is a powerful inventory and manufacturing management solution, especially for businesses that have outgrown..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7097542)

ES

Edgar S.

IT Director

> "Backups filling up storage causing backups to fail until i manually login to the server and delete old backups."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7121464)

JM

Jaisson M.

warehouse manager

> "We’ve been able to better track inventory, manage orders, and maintain more accurate stock levels, which has improved efficiency across the team. While..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7119675)

JO

Jeff O.

Operations

> "The application's integrations with third-party services exhibit inconsistencies, leading to occasional disruptions in functionality and requiring..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6808814)

JM

Jaisson M.

warehouse manager

> "It provides strong visibility into stock levels, order status, and movement of goods, which helps keep everything organized and reduces errors."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7119675)

JM

Jaisson M.

warehouse manager

> "At times, syncing and performance can lag, particularly when handling large data sets or multiple users."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7119675)

BS

Brent S.

Inventory Specialist

> "I love how it links our financial team to my orders and supplies to streamline the accounting process when invoicing and making payments."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7136217)

MS

Megyn S.

Warehouse and Sales Admin Specialist

> "Certain workflows take extra steps or require more navigation than expected, which can slow things down during busy periods."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7080180)

MM

Manuele M.

CFO

> "Inventory Management: Fishbowl provides comprehensive tools to track, organize, and optimize inventory across multiple locations."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7071350)

TH

Timothy H.

eCommerce Manager

> "If you have an issue that requires attention by the programmers, it can take an extended period of time before they are addressed."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7134602)

MM

Manuele M.

CFO

> "Two of its strongest features are Inventory Management and Order Management, which truly set it apart from competitors."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7071350)

KB

Kaylyn B.

HR and Marketing Assistant

> "Our company was lied to so we would purchase this software back in 2020. When we entered the training, we realized we had to manually import and export..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6854465)

AL

Adam L.

Director

> "Very positive, I do believe firmly that Fishbowl is a great product that also connects (by feed) seamlessly to Quickbooks Online, which has saved us..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7134496)

AS

Amber S.

Business Administrator

> "I do not like the amount of spam notifications that come with Fishbowl."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7129579)

BS

Brent S.

Inventory Specialist

> "I love the ability to adjust Inventories as I walk around the plant, keeps me from wasted paper and time. "

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7136217)

NC

Nicky C.

VP of Operations

> "There are features I didn’t know about so some things were set incorrectly and now I need to fix the problems making more work."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7102522)

TW

Tyler W.

Service Manager

> "It allows for quick and easy inventory management, and notifies users of inventory deficiencies right away."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7050249)

JM

Jaisson M.

warehouse manager

> "Reporting can also be somewhat limited or difficult to customize without additional effort."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7119675)

DB

Deeann B.

Owner

> "We mainly use kits on our selling platforms and Fishbowl's capabilities in this area are versatile."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7130810)

TH

Tony H.

CIS Managaer

> "The lack of reporting options and user friendliness of it."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7067779)

AP

Alissa P.

owner

> "I like the detailed inventory tracking and how it integrates with accounting systems."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7137573)

SN

Samantha N.

Accounting Manager

> "It's harder to correct mistakes (such as clicking too fast or on the wrong key) and some things I wish the software was better geared towards software..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6665313)

MK

Michael K.

Senior Production and Logistics Manager

> "For the most part, Fishbowl has integrated well with other software our company uses like Shopify and HubSpot."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7130789)

TJ

Tom J.

VP of Creative and Marketing

> "My only drawback so far is the interface is a bit crowded and it took me a bit to find (remember where) all the buttons were and which icon did what."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6394565)

JC

Jake C.

Manager, Supply Chain

> "It’s helped us cut down on manual errors, improve visibility across the supply chain, and gain better control of costs. While it takes some effort..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7020797)

VR

Verified Reviewer

Vice President

> "I don't like that it does not differentiate a reship purchase order with a drop ship purchase order from an item costing perspective. "

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6348945)

JM

Jaisson M.

warehouse manager

> "Overall, it has helped streamline processes, improve accuracy, and make it easier for the team to stay aligned and efficient."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7119675)

BD

Brenda D.

Project and Office Manager

> "We didn't like how the billing came right away, even though implementation took a long time."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7078377)

AB

Andrew B.

General Manager

> "The software has a huge set of features for manufacturing and inventory control."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7130795)

JC

Jake C.

Manager, Supply Chain

> "The system can feel overwhelming at first—there are a lot of features, and the learning curve is a bit steep."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7020797)

VR

Verified Reviewer

Founder

> "Overall Fishbowl appears to be a capable tool for organizations with advanced resource and inventory management needs."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7072389)

KG

Krista G.

VP

> "The RMA process is very cumbersome and repetetive."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7134454)

AK

Anchal K.

Manager

> "Overall, Fishbowl has made our operations far more organized and efficient, significantly reducing manual work across the company."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7055667)

AB

Audrey B.

Director of Operations

> "We are stuck in a contract with a software that does not have the functionality we were promised with zero support or customer service assistance in..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#SoftwareAdvice___6459834)

AS

Amber S.

Business Administrator

> "It is a great way to network and also compare salary, tools, managing skills, etc."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7129579)

AP

Allen P.

Owner

> "Also, the LilyPad integration with FishBowl Online is completely broken and I've spent hours having to help both companies with the development fixes."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6393216)

TW

Tyler W.

Service Manager

> "Set up with Makayla was a breeze, she was a great help in getting this moving with Fishbowl, even when our migration was not a simple case by any means."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7050249)

JM

Jacob M.

Operations Manager

> "Sometimes support personnel are not the "subject matter expert" or things that are suggested that would seem logical are missing. When you submit..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6671949)

MM

Manuele M.

CFO

> "Fishbowl stands out as a robust solution for businesses seeking efficiency and control over their operations."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7071350)

JM

Jonathan M.

Operations Supervisor

> "I don’t like how the sales orders and pick reports do not show the total quantity of the units or cartons being picked."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6345658)

JC

Jake C.

Manager, Supply Chain

> "Overall, Fishbowl has been a strong solution for our operations. Once our team got through the training and initial adjustment, the platform has made..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7020797)

EP

Ernesto P.

Purchasing agent

> "System on occasions will stop sending emails and we have to reboot. "

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6795410)

WJ

Will J.

Account Manager

> "Fishbowl makes the whole sales process from estimating to invoicing super simple."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7130773)

Ethan C.

ICT Support and Project Coordinator

> "However, I had a really bad user experience, due to wrong data mapping by the jointed task force."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6871076)

NK

Nicole K.

Business Improvement Specialist

> "Fishbowl is an intuitive inventory/order management system which delivers great value for money invested."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7059253)

NC

Nicky C.

VP of Operations

> "The integration with Hubspot is not easy to set up"

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7102522)

AB

Andrew B.

General Manager

> "Overall I have a good impression from Fishbowl, pricing is affordable for small teams, but its got the feature set for big customers."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7130795)

MK

Michael K.

Senior Production and Logistics Manager

> "The manual workaround is inconvenient."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7130789)

MP

Meridith P.

President

> "The reports make it easy to keep up with what we have order and on hand and what we need to produce."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7059998)

DW

Diana W.

CRM and Sales Operations Manager

> "We also can't manage inventory in our sales channels from Fishbowl which is a very big thing."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6651210)

ES

Edgar S.

IT Director

> "Anytime I have an issue i always feel confident i can call Fishbowl support and get the help to fix my issue on the call."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7121464)

NP

Noah P.

Technician and director of purchasing operations

> "One feature is not being able to see reorder points on the mobile app."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6674837)

CL

Charlotte L.

Inventory Control Specialist

> "It has good options for sorting materials and making build lists, or manuf orders."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6838882)

AD

Alicia D.

purchasing

> "It appears as though they do not want to resolve software problems in order to force customers to purchase service contracts."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6322577)

AB

Andrew B.

General Manager

> "It supports desktop and cloud versions of quickbooks."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7130795)

MM

M M.

Manager

> "Fishbowl still cannot explain what or why it happened with a good explanation or reason."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7135036)

MH

Mark H.

Ecommerce and Customer Relations Manager

> "Customer service is helpful (if you get the right rep) in resolving issues in a timely manner."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7098071)

BM

Becky M.

Accounting Manager

> "I requested a simple report over 4 months ago, and after multiple rewrites, the report writer still doesn't understand what is needed."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#SoftwareAdvice___6510115)

ES

Edgar S.

IT Director

> "Overall good, as IT Director, the product seems solid and its nice to have reliable support to leverage if i ever have any issues i cant resolve."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7121464)

MA

Maiko A.

Supply Chain Manager

> "Without "on time" assistance, it sometimes stops our work process."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7034259)

TB

Tyler B.

Customer Support Specialist

> "I've had a couple of instances of needing help with configuring integrations and everytime I've called upon Fishbowl support, they have done an amazing..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6386104)

CN

Cynthia N.

Owner

> "I do not like the email process for emailing customer's order confirmations. "

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6691129)

DS

David S.

Partner

> "The ease of use and accuracy with inventory management has been a huge benefit to our (two) companies that use Fishbowl"

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7135406)

MA

Maiko A.

Supply Chain Manager

> "Also, the training video was kind of too many to watch and exhausting."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7034259)

AG

Arilene G.

Senior Operations Manager

> "It allows for a lot of customization which is great for organizations that have warehouse practices outside the standard norms."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6757063)

AW

Arla W.

Sales administratior

> "it's missing basic customer reporting like new customer list by month."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6280739)

AL

Aimee L.

Customer Service Representative

> "I work on the customer service side of the business, and I have to say that Fishbowl is one of the most user-friendly apps I have ever used. "

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7090412)

MB

Marja B.

Operations Support Specialist

> "Some days reports don't run, this was blamed on our server space but we could not get a quick answer on how much we have and how much we used. If you..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#SoftwareAdvice___5085921)

TC

Tony C.

Account Manager

> "Fishbowl has great inventory management and customer support. "

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7101304)

CC

Chanel C.

Operations Specialist

> "Over the years, I was not able to log in twice, and the support team fixed it right away when I called in."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6618374)

JC

Jake C.

Manager, Supply Chain

> "The QuickBooks integration is seamless, so we don’t have to manually enter data twice."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7020797)

JN

JONEL N.

Accountant

> "It's powerful software, but it took a while to master. And the lack of app integrations is a real problem."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6721352)

CC

Caleb C.

Accountant

> "Our implementation team has been nothing but helpful and has been able to assist us through the struggles of going live."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7073462)

TT

Tonia T.

CFO

> "No way to have tracking auto pull in from supplier"

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6310514)

[View Reviews](https://www.capterra.com/p/123794/Fishbowl/reviews/)

DM

Dennis M.

Operations Manager

> "The interface is easy to navigate, inventory locations and tote workflows are well thought out, and the platform tracks..."

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___7072302)

DM

Dennis M.

Operations Manager

> "It has felt broken for over a year and lacks basic workflow optimizations like a snake method, forcing teams to manually..."

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___7072302)

AV

Arturo V.

Cmo

> "People like ShipHero most for its automation, real-time inventory tracking, and seamless shipping integration, which..."

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___6716335)

JC

Jeni C.

Operations and Analytics Assistant

> "We do a ton of wholesale, and Shiphero has included a lot of mandatory steps in their wholesale flow that our company..."

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___7096690)

MAH

Mohamed Amine H.

Engineer

> "Multi-carrier support: ShipHero integrates with various shipping carriers like UPS, FedEx, USPS, and others, giving..."

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___6692628)

DM

Dennis M.

Operations Manager

> "Android device support is another gap, as we cannot use high quality Android handheld scanners."

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___7072302)

DG

Dave G.

President

> "It's built for direct-to-consumer 3PLs like us, it has robust capabilities & the team at ShipHero really cares."

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___7076212)

JC

Jeni C.

Operations and Analytics Assistant

> "Onboarding was a little difficult for our company as it was so different than the previous archaic platform we were..."

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___7096690)

JW

James W.

Operations Manager

> "The real-time inventory tracking helped us stay on top of stock levels, and the automated picking and packing system..."

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___6685158)

AJ

Arsen J.

CEO

> "Lack of dashboard and reporting can be a bit challenging."

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___7076759)

DM

Dennis M.

Operations Manager

> "ShipHero excels at fulfillment flow, accountability, and operational visibility."

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___7072302)

VR

Verified Reviewer

Mechanic

> "causing troubleshooting issues because of the confusing messages"

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___6673623)

PR

Peter R.

Director

> "ShipHero streamlined our client's fulfillment workflow."

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___7053307)

LD

Louise D.

Consult

> "They lost our inventory and the company refused to compensate the lost"

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___6638482)

MK

Mahesh K.

Accountant

> "The Dashboard, reports, merge orders & customer support are good, The can still do better in handling wholesale business"

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___6694081)

GL

Greg L.

Owner

> "Out of space now, but INFLATED CHARGING (random charges), missing inventory (lots), its all a scam"

[See full review](https://www.capterra.com/p/166930/ShipHero/#GetApp___4881257)

PR

Peter R.

Director

> "Once configured, it has remained stable and dependable, delivering real value."

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___7053307)

GL

Greg L.

Owner

> "It makes no sense and average delivery time is 7 days. When you have 2 Day or Overnight Shipments, its a lie."

[See full review](https://www.capterra.com/p/166930/ShipHero/#GetApp___4881257)

JM

Julie M.

Dispatcher

> "Using ShipHero has helped our company to keep all information of what, when and who we have shipped to. "

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___6689673)

VR

Verified Reviewer

Manager

> "We also partner with Amazon, and in 3 months Shiphero was unable to process a FBA order, we sent emails daily in regards..."

[See full review](https://www.capterra.com/p/166930/ShipHero/#GetApp___4362652)

JW

James W.

Operations Manager

> "Overall, ShipHero has been a game changer for our business. If you’re running an e-commerce store and need a reliable..."

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___6685158)

VR

Verified Reviewer

Manager

> "Shiphero is not only horrible at shipping out orders and maintaining inventory, but their support is completely..."

[See full review](https://www.capterra.com/p/166930/ShipHero/#GetApp___4362652)

VR

Verified Reviewer

Mechanic

> "offers the pick and pack options great for the warehouse operations or inventory"

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___6673623)

AH

Ari H.

CEO

> "I am still waiting for my promised refund to be processed which was supposed to arrive in 5-7 business days."

[See full review](https://www.capterra.com/p/166930/ShipHero/#GetApp___4318788)

NL

Nolan L.

sales

> "very user friendly website that allows you to manage your shipment needs in a smooth manner"

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___6716532)

CW

Craig W.

VP of Operations

> "Order routing is clunky when running multiple locations and is missing things like the ability to manually move order..."

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___3308742)

AR

Albert R.

Customer Service Expert

> "The UI was very user-friendly and our team was able to get a grasp on how to use it efficiently very quickly!"

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___6677053)

VR

Verified Reviewer

Manager

> "They do everything they can to avoid your questions, and when they have no excuse they just ignore your emails."

[See full review](https://www.capterra.com/p/166930/ShipHero/#GetApp___4362652)

SD

Shannen D.

Owner

> "I really like the best match prices to ship things out."

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___6661540)

VR

Verified Reviewer

Marketing

> "Their customer service is an absolute trash."

[See full review](https://www.capterra.com/p/166930/ShipHero/#GetApp___3755049)

JO

Joshua O.

Asst. Strategic development mgr

> "The fact that it is cloud-based and the support system is very helpful"

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___6716935)

EV

Emily V.

Packing Lead

> "I dislike that the way picking is set up that when the picker is picking the system does not give them more than one..."

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___2424362)

MK

Mahesh K.

Accountant

> "Provides great service, would like to use services more often"

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___6694081)

NC

Nate C.

Operations Manager

> "The one that stands out the most is the inability for a picker to be re-directed to new locations if an item is not in..."

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___2426712)

AM

Amber M.

Office Manager

> "It's user friendly for both general users & administrators alike!!"

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___6699930)

EV

Emily V.

Packing Lead

> "I dislike that we have items in locations that in the system the inventory count is 0 but we physically do have items in..."

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___2424362)

AR

Albert R.

Customer Service Expert

> "It was very easy to get onboarded and our team loves the product."

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___6677053)

BK

Brad K.

COO

> "The backend can be a little obtuse. "

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___3295410)

MP

Mandie P.

Independent Freelancer

> "Simple platform with an easy-to-use interface."

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___6694167)

NC

Nate C.

Operations Manager

> "There are several limitations with this software that handicap our ability to process orders. "

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___2426712)

MK

Mahesh K.

Accountant

> "Customer support is very good"

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___6694081)

EV

Emily V.

Packing Lead

> "I dislike that the item count does not change until it is packed not when it is picked from the location."

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___2424362)

XJ

Xanthe J.

Project Manager

> "Easy to use, some great features for order fulfilment"

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___3864325)

PC

Paul C.

Operations Project Manager

> "I don't like having to switch between the two dashboards (app.shiphero and shipping.shiphero)."

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___2429613)

DY

Diana Y.

Director

> "Thank you \[sensitive content hidden\] for providing a very high level customer service."

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___4721722)

SK

Sergio K.

Online Coordinator

> "Shipping label can't be customized neither the invoice."

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___2447976)

SK

Sergio K.

Online Coordinator

> "The software is fully developed in the fulfilling area, I just wish they would have better reporting, email summarizes of..."

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___2447976)

NC

Nate C.

Operations Manager

> "We continue to have issues that supposedly can be fixed but have had no updates or resolution. "

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___2426712)

DY

Diana Y.

Director

> "Recent expansion to Canada also very smooth!"

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___4721722)

CB

Courtney B.

CX Manager

> "It is not very sophisticated and we wish we could customize it a bit more."

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___2422710)

CW

Craig W.

VP of Operations

> "Easy to set up, connection to our multiple stores was easy, and great for fulfillment team"

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___3308742)

JR

Jessie R.

Outbound Manager

> "Address are not in line with what the customer entered"

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___2416117)

RF

Ryan F.

Head of Finance & Operations

> "The application is very easy to use on our iPads and desktop ship stations."

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___3284552)

NC

Nate C.

Operations Manager

> "We've had numerous issues that we brought to \[SENSITIVE CONTENT HIDDEN\] that we were told would or could not be fixed. "

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___2426712)

RF

Ryan F.

Head of Finance & Operations

> "It's easy to get lost in the features since there are SO MANY, which is a huge benefit."

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___3284552)

EV

Emily V.

Packing Lead

> "It is a pain to have to switch these orders every time."

[See full review](https://www.capterra.com/p/166930/ShipHero/#Capterra___2424362)

[View Reviews](https://www.capterra.com/p/166930/ShipHero/reviews/)

## User interface

[Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)

4.20 (1,110)

4.27 (88)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Fishbowl

Top features

44/48

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backup and Recovery
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Budget Tracking
-   Catalog Management
-   Collaboration Tools
-   Cost Tracking
-   Customer Database
-   Customizable Reports
-   Data Import/Export
-   Data Synchronization
-   eCommerce Management
-   Forecasting
-   Generative AI
-   Inventory Auditing
-   Inventory Control
-   Inventory Optimization
-   Inventory Tracking
-   IoT Integration
-   Kitting
-   Manufacturing Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Management
-   Point of Sale (POS)
-   Predictive Analytics
-   Product Identification
-   Purchase Order Management
-   Real-Time Data
-   Reorder Management
-   Reporting/Analytics
-   Retail Inventory Management
-   Returns Management
-   Sales Reports
-   Search/Filter
-   Shipping Management
-   Status Tracking
-   Supplier Management
-   Third-Party Integrations
-   User Management
-   Vendor Managed Inventory
-   Warehouse Management

[See all features](https://www.capterra.com/p/123794/Fishbowl/#features)

ShipHero

30/48

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backup and Recovery
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Budget Tracking
-   Catalog Management
-   Collaboration Tools
-   Cost Tracking
-   Customer Database
-   Customizable Reports
-   Data Import/Export
-   Data Synchronization
-   eCommerce Management
-   Forecasting
-   Generative AI
-   Inventory Auditing
-   Inventory Control
-   Inventory Optimization
-   Inventory Tracking
-   IoT Integration
-   Kitting
-   Manufacturing Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Management
-   Point of Sale (POS)
-   Predictive Analytics
-   Product Identification
-   Purchase Order Management
-   Real-Time Data
-   Reorder Management
-   Reporting/Analytics
-   Retail Inventory Management
-   Returns Management
-   Sales Reports
-   Search/Filter
-   Shipping Management
-   Status Tracking
-   Supplier Management
-   Third-Party Integrations
-   User Management
-   Vendor Managed Inventory
-   Warehouse Management

[See all features](https://www.capterra.com/p/166930/ShipHero/#features)

### Recognition

No recognitions have been awarded to Fishbowl

No recognitions have been awarded to ShipHero

### Deployment & support

Fishbowl

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ShipHero

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Fishbowl

-   By Fishbowl
-   Located in United States
-   Founded in 2001

ShipHero

-   By ShipHero
-   Located in United States
-   Founded in 2012

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