# Compare Fishbowl vs ShipMonk 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Fishbowl and ShipMonk based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/123794-153768/Fishbowl-vs-ShipMonk

---

# Fishbowl vs ShipMonk Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

FishbowlShipMonk2/4 selected

[Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[4.2 (1,095)](https://www.capterra.com/p/123794/Fishbowl/reviews/)

[ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.1 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/)

[## Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[4.2 (1,095)](https://www.capterra.com/p/123794/Fishbowl/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.1

Ease of Use

4.1

Customer Service

4.3

Reviews Sentiment

Based on [1,095 reviews](#user-reviews)

Positive

917

Neutral

82

Negative

96

[## ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.1 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

4.1

Ease of Use

4.3

Customer Service

4.1

Reviews Sentiment

Based on [139 reviews](#user-reviews)

Positive

104

Neutral

9

Negative

26

## Not a match? Find software alternatives tailored to your priorities.

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Other,Per Month

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### Wasp Inventory

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rated it above 4 stars

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 6,007 reviews from inventory management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

77%Fit

High performer

Feature ratings

Data Synchronization

3.8

Inventory Tracking

4.4

Inventory Control

4.3

Real-Time Data

3.0

Billing & Invoicing

4.1

\--%Fit

Not enough reviews

Feature ratings

Data Synchronization

1.0

Inventory Tracking

1.0

Inventory Control

4.0

Real-Time Data

\--

Billing & Invoicing

5.0

User satisfaction

User satisfaction

4.2

User reviews[1,095](https://www.capterra.com/p/123794/Fishbowl/reviews/)

Ease of use

4.1

Functionality

4.1

Value for money

4.1

Customer support

4.3

User satisfaction

4.1

User reviews[139](https://www.capterra.com/p/153768/ShipMonk/reviews/)

Ease of use

4.3

Functionality

4.1

Value for money

3.9

Customer support

4.1

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Fishbowl is manufacturing and warehouse management software that seamlessly integrates with QuickBooks & Xero and offers secure & cost-effective inventory management to manufacturers and so much more.

Best for

ShipMonk works with clients of all sizes across all verticals. Our 3PL services include: Ecommerce Fulfillment, Warehousing, B2B / Retail Compliance, FBA prep, Marketplace Fulfillment, Section 321

## User reviews

Pros & cons

RP

Ryan P.

Lead Designer

> "My favorite thing about Fishbowl is that it is a powerful inventory and manufacturing management solution, especially for businesses that have..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7097542)

MR

Matthew R.

Finance and Operations Management

> "Well atleast in our case any data migration from a current ERP to a new dual system solution can cause risk and complexity with moving the..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7115266)

JM

Jaisson M.

warehouse manager

> "We’ve been able to better track inventory, manage orders, and maintain more accurate stock levels, which has improved efficiency across the..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7119675)

GH

Grant H.

Director of Strategic Operations

> "The HubSpot integration doesn’t support syncing actual Orders (only Deals), which limits CRM and sales alignment."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6815460)

JM

Jaisson M.

warehouse manager

> "It provides strong visibility into stock levels, order status, and movement of goods, which helps keep everything organized and reduces errors."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7119675)

ES

Edgar S.

IT Director

> "Backups filling up storage causing backups to fail until i manually login to the server and delete old backups."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7121464)

MM

Manuele M.

CFO

> "Inventory Management: Fishbowl provides comprehensive tools to track, organize, and optimize inventory across multiple locations."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7071350)

JO

Jeff O.

Operations

> "The application's integrations with third-party services exhibit inconsistencies, leading to occasional disruptions in functionality and..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6808814)

MM

Manuele M.

CFO

> "Two of its strongest features are Inventory Management and Order Management, which truly set it apart from competitors."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7071350)

JM

Jaisson M.

warehouse manager

> "At times, syncing and performance can lag, particularly when handling large data sets or multiple users."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7119675)

TW

Tyler W.

Service Manager

> "It allows for quick and easy inventory management, and notifies users of inventory deficiencies right away."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7050249)

MS

Megyn S.

Warehouse and Sales Admin Specialist

> "Certain workflows take extra steps or require more navigation than expected, which can slow things down during busy periods."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7080180)

JC

Jake C.

Manager, Supply Chain

> "It’s helped us cut down on manual errors, improve visibility across the supply chain, and gain better control of costs. While it takes some..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7020797)

KB

Kaylyn B.

HR and Marketing Assistant

> "Our company was lied to so we would purchase this software back in 2020. When we entered the training, we realized we had to manually import..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6854465)

JM

Jaisson M.

warehouse manager

> "Overall, it has helped streamline processes, improve accuracy, and make it easier for the team to stay aligned and efficient."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7119675)

NC

Nicky C.

VP of Operations

> "There are features I didn’t know about so some things were set incorrectly and now I need to fix the problems making more work."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7102522)

VR

Verified Reviewer

Founder

> "Overall Fishbowl appears to be a capable tool for organizations with advanced resource and inventory management needs."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7072389)

JM

Jaisson M.

warehouse manager

> "Reporting can also be somewhat limited or difficult to customize without additional effort."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7119675)

AK

Anchal K.

Manager

> "Overall, Fishbowl has made our operations far more organized and efficient, significantly reducing manual work across the company."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7055667)

TH

Tony H.

CIS Managaer

> "The lack of reporting options and user friendliness of it."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7067779)

TW

Tyler W.

Service Manager

> "Set up with Makayla was a breeze, she was a great help in getting this moving with Fishbowl, even when our migration was not a simple case by..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7050249)

SN

Samantha N.

Accounting Manager

> "It's harder to correct mistakes (such as clicking too fast or on the wrong key) and some things I wish the software was better geared towards..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6665313)

MM

Manuele M.

CFO

> "Fishbowl stands out as a robust solution for businesses seeking efficiency and control over their operations."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7071350)

MA

Maiko A.

Supply Chain Manager

> "Without "on time" assistance, it sometimes stops our work process."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7034259)

JC

Jake C.

Manager, Supply Chain

> "Overall, Fishbowl has been a strong solution for our operations. Once our team got through the training and initial adjustment, the platform..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7020797)

TJ

Tom J.

VP of Creative and Marketing

> "My only drawback so far is the interface is a bit crowded and it took me a bit to find (remember where) all the buttons were and which icon..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6394565)

NK

Nicole K.

Business Improvement Specialist

> "Fishbowl is an intuitive inventory/order management system which delivers great value for money invested."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7059253)

VR

Verified Reviewer

Vice President

> "I don't like that it does not differentiate a reship purchase order with a drop ship purchase order from an item costing perspective. "

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6348945)

MP

Meridith P.

President

> "The reports make it easy to keep up with what we have order and on hand and what we need to produce."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7059998)

MA

Maiko A.

Supply Chain Manager

> "Also, the training video was kind of too many to watch and exhausting."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7034259)

ES

Edgar S.

IT Director

> "Anytime I have an issue i always feel confident i can call Fishbowl support and get the help to fix my issue on the call."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7121464)

BD

Brenda D.

Project and Office Manager

> "We didn't like how the billing came right away, even though implementation took a long time."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7078377)

CL

Charlotte L.

Inventory Control Specialist

> "It has good options for sorting materials and making build lists, or manuf orders."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6838882)

JC

Jake C.

Manager, Supply Chain

> "The system can feel overwhelming at first—there are a lot of features, and the learning curve is a bit steep."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7020797)

MH

Mark H.

Ecommerce and Customer Relations Manager

> "Customer service is helpful (if you get the right rep) in resolving issues in a timely manner."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7098071)

AB

Audrey B.

Director of Operations

> "We are stuck in a contract with a software that does not have the functionality we were promised with zero support or customer service..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#SoftwareAdvice___6459834)

ES

Edgar S.

IT Director

> "Overall good, as IT Director, the product seems solid and its nice to have reliable support to leverage if i ever have any issues i cant..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7121464)

AP

Allen P.

Owner

> "Also, the LilyPad integration with FishBowl Online is completely broken and I've spent hours having to help both companies with the..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6393216)

TB

Tyler B.

Customer Support Specialist

> "I've had a couple of instances of needing help with configuring integrations and everytime I've called upon Fishbowl support, they have done..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6386104)

JM

Jacob M.

Operations Manager

> "Sometimes support personnel are not the "subject matter expert" or things that are suggested that would seem logical are missing. When you..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6671949)

AG

Arilene G.

Senior Operations Manager

> "It allows for a lot of customization which is great for organizations that have warehouse practices outside the standard norms."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6757063)

JM

Jonathan M.

Operations Supervisor

> "I don’t like how the sales orders and pick reports do not show the total quantity of the units or cartons being picked."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6345658)

AL

Aimee L.

Customer Service Representative

> "I work on the customer service side of the business, and I have to say that Fishbowl is one of the most user-friendly apps I have ever used. "

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7090412)

EP

Ernesto P.

Purchasing agent

> "System on occasions will stop sending emails and we have to reboot. "

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6795410)

TC

Tony C.

Account Manager

> "Fishbowl has great inventory management and customer support. "

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7101304)

Ethan C.

ICT Support and Project Coordinator

> "However, I had a really bad user experience, due to wrong data mapping by the jointed task force."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6871076)

JC

Jake C.

Manager, Supply Chain

> "The QuickBooks integration is seamless, so we don’t have to manually enter data twice."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7020797)

NC

Nicky C.

VP of Operations

> "The integration with Hubspot is not easy to set up"

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7102522)

CC

Caleb C.

Accountant

> "Our implementation team has been nothing but helpful and has been able to assist us through the struggles of going live."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7073462)

DW

Diana W.

CRM and Sales Operations Manager

> "We also can't manage inventory in our sales channels from Fishbowl which is a very big thing."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6651210)

BM

BRANDON M.

Buyer

> "Fishbowl had a great rep assigned to our business to get the information uploaded and to help get the various departments up and running..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6731796)

NP

Noah P.

Technician and director of purchasing operations

> "One feature is not being able to see reorder points on the mobile app."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6674837)

JE

Julie E.

Head of Purchasing and Inventory

> "It's extremely helpful for us to be able to track what's been ordered by a customer, what is left in stock, and if we have anymore stock..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6299531)

AD

Alicia D.

purchasing

> "It appears as though they do not want to resolve software problems in order to force customers to purchase service contracts."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6322577)

TC

Tony C.

Account Manager

> "It is such a well designed inventory management system and they are always improving it with updates. "

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7101304)

BM

Becky M.

Accounting Manager

> "I requested a simple report over 4 months ago, and after multiple rewrites, the report writer still doesn't understand what is needed."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#SoftwareAdvice___6510115)

JO

Jeff O.

Operations

> "Our experience with the software has been overwhelmingly positive, as it seamlessly integrates into our processes and enhances overall..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6808814)

CN

Cynthia N.

Owner

> "I do not like the email process for emailing customer's order confirmations. "

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6691129)

CB

Cynde B.

Purchasing and Accounts

> "the AI reporting helps some."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7097326)

AW

Arla W.

Sales administratior

> "it's missing basic customer reporting like new customer list by month."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6280739)

VR

Verified Reviewer

Founder

> "It’s clear to me that there’s a lot of depth available once everything is configured."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7072389)

MB

Marja B.

Operations Support Specialist

> "Some days reports don't run, this was blamed on our server space but we could not get a quick answer on how much we have and how much we used...."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#SoftwareAdvice___5085921)

SK

Sherine K.

Quality

> "Companies with not complicated processing methods find Fishbowl a great software solution."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7047825)

CC

Chanel C.

Operations Specialist

> "Over the years, I was not able to log in twice, and the support team fixed it right away when I called in."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6618374)

MS

Megyn S.

Warehouse and Sales Admin Specialist

> "It’s been a reliable, user‑friendly solution for our inventory needs."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7080180)

JN

JONEL N.

Accountant

> "It's powerful software, but it took a while to master. And the lack of app integrations is a real problem."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6721352)

JE

Jay E.

General Manager

> "The inventory management capabilities are giving us visibility into our organization that were necessary to continue growing our business."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6716598)

TT

Tonia T.

CFO

> "No way to have tracking auto pull in from supplier"

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6310514)

CR

Clara R.

Business Manager

> "the support system is very good and I only sent the screenshot for my fishbowl problem and the agent knows what is the cause of the problem"

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6745086)

CB

Christine B.

Director of Business Systems

> "Credits not included and can’t be applied per remittance."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6594686)

TD

Tessa D.

President

> "Allowed us to integrate a better warehouse management while keeping our accounting with quickbooks."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6530818)

MK

Madison K.

Procurement Specialist

> "Logging in under different users is a little confusing with the admin account."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6769805)

MP

Meridith P.

President

> "Fishbowl makes order entry easy and streamlined."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7059998)

KB

Kaylyn B.

HR and Marketing Assistant

> "Still no way to fix this issue for us nor refund."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6854465)

Mai M.

Managing Director

> "It is complex so we are still learning but excited for its scalable solutions!"

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7116664)

NB

Nicholas B.

Preparer Order Analyst

> "Honestly, I’ve had issues while using fishbowl, with lagging, and/or, the app being really slow."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6460940)

SK

Stanley K.

President

> "Integration with website & selling channels was seamless and works great."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#SoftwareAdvice___6779513)

CB

Christine B.

Director of Business Systems

> "Customer statements don’t accurately reflect their account status."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6594686)

MT

Marek T.

CEO

> "Additionally, Fishbowl's integration with various e-commerce platforms and accounting software made it easier to streamline operations and..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___4812685)

AJJ

Alicia Jones J.

Logistics Administrator

> "It is overly complicated and not intuitive at all."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7001064)

[View Reviews](https://www.capterra.com/p/123794/Fishbowl/reviews/)

Jackie S.

Self-Employed

> "What i really like about ShipMonk is that it has great security features to keep you safe, shipping is really fast and there are..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6869251)

AG

Amitavo G.

Owner

> "It looks like we'll need to take them to small claims court to retrieve our money. If you must deal with ShipMonk, I strongly..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459)

AR

Andrea R.

Co-Founder

> "I was a bit daunted by the process, but having him walk me through it, at times, step-by-step, and at all hours of the day, made..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4881370)

MT

Michelle T.

Co-Owner

> "Very costly and once they have your products, lose them, then find them, and wait until you are done with it all and insist on them..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6269734)

EB

Emmanuel B.

Owner

> "Shipping service is great, they ship through all major carriers and their backend software is easy to use, they update and improve it..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6684633)

AG

Amitavo G.

Owner

> "They were unable to fix basic problems, or take care simple issues in a timely manner. "

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459)

EB

Emmanuel B.

Owner

> "We've been with ShipMonk for 4+ years, we've seen them grow to multiple warehouses across the country and world."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6684633)

AG

Amitavo G.

Owner

> "Worse, they charged us for an additional month of their minimum picking fee. "

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459)

CG

Chelsea G.

Owner

> "Every time I ship my products, \[sensitive content hidden\] goes above and beyond to ensure a smooth and efficient process."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6258533)

LD

Luke D.

CEO

> "They are sloppy and do not take care in packing boxes."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136)

EB

Emmanuel B.

Owner

> "They have saved my business money and time, and have streamlined our shipping."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6684633)

MT

Michelle T.

Co-Owner

> "Losing many of our SKU's, which cost us over a thousand dollars and repeat business!!!"

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6269734)

WM

Will M.

COO

> "ShipMonk is quick to respond to emails, quick to fix issues and quick to help you understand any charges."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6520920)

AG

Amitavo G.

Owner

> "The poor warehouse staff had to struggle to get the inventory ready. "

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459)

JC

Jim C.

Corporate Fulfillment & Logistics Manager

> "is attentive, proactive, has excellent communication and organizational skills, and works her tail off to come up with creative..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___5074687)

LD

Luke D.

CEO

> "There are regular billing errors."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136)

DV

Dave V.

Vice President

> "Her exceptional support and hard work have been invaluable to our team at 4ocean."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6292675)

LD

Luke D.

CEO

> "The sad truth is they just do not care to do a good job, and its clear that they do not feel like change is possible."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136)

AC

Ana C.

Customer Service

> "Their ability to provide clear and concise instructions while being readily available for assistance was truly noteworthy."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4954747)

LD

Luke D.

CEO

> "The data in their dashboard is always wrong."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136)

DL

David L.

President

> "All of this has been crucial for us in reducing shipping times and import costs this year."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4937923)

AG

Amitavo G.

Owner

> "So far, there's no indication that they'll return our money. "

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459)

KR

Kyle R.

founder

> "I found it rather easy to use, the help is always there should you need it."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6679732)

AG

Amitavo G.

Owner

> "The process of leaving ShipMonk was mind-blowingly awful."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459)

DL

David L.

President

> "We've had a few support tickets in to them since, and the "Happiness Engineers" have been fairly quick and professional."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4937923)

KM

Katie M.

Owner

> "The integration with Cratejoy is not seamless and and there is still no way at this point to automatically send shipping..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271)

BL

Brian L.

Founder / CEO

> "He also helped us out EVERY step of the way with onboarding, answering all of our questions and personally navigating us through the..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3907903)

KM

Katie M.

Owner

> "There was a lack of Transparency that this was going to be the case, my company is imploding, not Growing, I have not received the..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271)

TCA

T.C A.

Founder

> "This software has expedited the SALES GROWTH of my business by removing the headache of shipping, storing, and hiring staff to..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2894012)

KM

Katya M.

Inventory Coordinator

> "Another thing is that one is not able to filter out the sales per SKU and inventory value per warehouse."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3634842)

SYK

Sang Yoon K.

Supply Manager

> "Everyone is so nice and yet so professional, I couldn't ask for a better team to help me out."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4868909)

LA

Ludovic A.

Founder

> "WE had to fulfilled some of our order after 3days SLA passed, they still charge for the minimum pick fee and never give you a credit..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4347272)

BL

Brian L.

Founder / CEO

> "Interface is nice, alot cleaner than Amazon FBA but their instructional guides are less detailed."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3907903)

YC

Yoshi C.

Creative Director

> "Their software syncing system would list products as in stock on my website, then suddenly change to an inventory level of 0 when the..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3315053)

BL

Brian L.

Founder / CEO

> "Trust is earned over time. And due to \[SENSITIVE CONTENT\] and Shipmonk's stellar support, this is the main reason why I choose to..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3907903)

JD

Jacob D.

Co-Founder

> "It Took us over a week to get this issue into the hands of someone who can stop the shipments, until we figure out how to fix it."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4496442)

CH

Chloe H.

Operations Manager

> "Overall, this positive experience solidifies them as a trusted and exceptional logistics partner."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4804384)

KM

Katie M.

Owner

> "I have angry subscribers and my boxes have missed both the June and July ship dates."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271)

LB

Lauren B.

CMO + Co-Founder

> "You can easily access all product information, shipping cost, weight and tracking information in minutes."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2902117)

LA

Ludovic A.

Founder

> "it was so poor packed that everything was damaged and we were finned for wrong customs declarations."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4347272)

AR

Andrea R.

Co-Founder

> "Our onboarding rep, \[sensitive content hidden\], went above and beyond for us."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4881370)

SH

Suzan H.

CEO

> "To top it off, they're charging for their mistakes and for them to correct the mistake."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3478394)

AT

Augusto T.

CFO

> "SENSITIVE CONTENT\] has really helped in order to navigate Shipmonk since he took care of our Customer Service."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3662156)

SH

Suzan H.

CEO

> "They have a lot of hidden fees and charge you for their mistakes."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3478394)

YC

Yoshi C.

Creative Director

> "Inventory tracking feature that updated my Shopify stock. When everything went well, being a Shipmonk customer was great."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3315053)

RA

Roberto A.

Managing Director

> "Most of the time they don't even understand what's the issue because they have zero experience and you waste your time with them."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4266721)

RA

Roberto A.

Managing Director

> "To me these guys are just good with their fancy marketing and have got good sales folks."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4266721)

KM

Katie M.

Owner

> "This is not workable for my nonprofit. If I had known any of this, I would have stayed far away from Shipmonk."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271)

JCW

Jason CR W.

Owner

> "Their staff/team is very helpful gave a lot of tips in regards to marketing and expanding in different areas of your business needs."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2987344)

JD

Jason D.

Founder

> "I chose them as they had a program for shipping overseas but they did not mention this was an add on from another company that cost..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241)

SL

Shazi L.

Senior Operations Manager

> "Very easy to use, super intuitive UI, great color use and layout, especially appreciate the at-risk feature for tracking packages..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2945740)

HW

Hans W.

Owner

> "WAY WAY WAY more expensive than you will expect."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3483778)

LA

Ludovic A.

Founder

> "Easy integration, but nothing else Good storage"

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4347272)

AV

Andre V.

Head of Design and Operations

> "Right now we are just disapointed as all is going down the drain"

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4292737)

AR

Adrian R.

Supply Chain & Logistics Manager

> "I also like being able to review the month's activities at a glance on the dashboard page."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2912923)

JD

Jason D.

Founder

> "They have not been able to put my product in correct packaging for any period of time."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241)

RM

Raul M.

Marketing Operations Associate

> "The experience with Shipmonk and our account manager Joraina allow us to provide great customer service."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2925082)

YC

Yoshi C.

Creative Director

> "It was incredibly frustrating having to email their customer service every week to report an inventory discrepancy."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3315053)

KM

Katie M.

Owner

> "the only good part of the experience was the friendliness of the happiness engineer."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271)

Nicole D.

CEO

> "We would not have signed up with Shipmonk had we known boxes were a requirement (incredibly inefficient for us)."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975)

JF

Jaisen F.

co-founder

> "We've been working with ShipMonk for the past 3 months and have had a great experience from the sales process through the onboarding..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2892790)

Nicole D.

CEO

> "Bugs in the software delayed shipments for days with no notice."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975)

GH

Grant H.

Co-Founder

> "Shipmonk is incredibly responsive and helped us navigate some issues we had with our SKUs. "

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2892980)

HW

Hans W.

Owner

> "Extremely expensive and terrible customer support."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3483778)

Jack A.

Co-CEO

> "The team is great and it updates really quickly."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3627563)

JD

Jacob D.

Co-Founder

> "Stay away from this company at all cost!"

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4496442)

AW

Adam W.

Owner

> "Everything is easy and automated when it comes to the set up and fulfillment via Shopify."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3173701)

JD

Jason D.

Founder

> "Their warehouse is inefficient and incompetent."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241)

JD

Jason D.

Founder

> "I did like their dashboard, though it was not customizable. "

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241)

Nicole D.

CEO

> "Major issues with the warehouse."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975)

MA

Mike A.

CEO

> "We came to them for their pricing and stayed because of their customer service."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2904697)

MD

Michael D.

Co-Founder

> "There are so many better options out there and the biggest regret ever is that I used ShipMonk for the past 18 months. When it came..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2757649)

AR

Adrian R.

Supply Chain & Logistics Manager

> "They always push for the best outcome in any scenario, which goes a long way for us."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2912923)

MD

Michael D.

Co-Founder

> "They are charging you as much as possible to just provide more profits for them, truly not caring for these small businesses they are..."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2757649)

GH

Grant H.

Co-Founder

> "The onboarding was a breeze and would rate their customer services a 10/10."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2892980)

FS

Fanda S.

Head of Sales

> "Lack of reporting tools, not really many options to export some data."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2179088)

KT

Kelsi T.

Merchandise Development Manager

> "The customer service is what makes Shipmonk stand out though!"

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2913323)

AL

Alex L.

President

> "We have products that was "lost" and magically reappeared; we have order lost and never found. "

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2664156)

SL

Shazi L.

Senior Operations Manager

> "They are open to emails, calls, and are very thorough in their communication."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2945740)

Nicole D.

CEO

> "god knows what else other fees they invented."

[See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975)

[View Reviews](https://www.capterra.com/p/153768/ShipMonk/reviews/)

## User interface

[Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)

4.20 (1,095)

[ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)

4.06 (139)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Fishbowl

Top features

44/48

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backup and Recovery
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Budget Tracking
-   Catalog Management
-   Collaboration Tools
-   Cost Tracking
-   Customer Database
-   Customizable Reports
-   Data Import/Export
-   Data Synchronization
-   eCommerce Management
-   Forecasting
-   Generative AI
-   Inventory Auditing
-   Inventory Control
-   Inventory Optimization
-   Inventory Tracking
-   IoT Integration
-   Kitting
-   Manufacturing Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Management
-   Point of Sale (POS)
-   Predictive Analytics
-   Product Identification
-   Purchase Order Management
-   Real-Time Data
-   Reorder Management
-   Reporting/Analytics
-   Retail Inventory Management
-   Returns Management
-   Sales Reports
-   Search/Filter
-   Shipping Management
-   Status Tracking
-   Supplier Management
-   Third-Party Integrations
-   User Management
-   Vendor Managed Inventory
-   Warehouse Management

[See all features](https://www.capterra.com/p/123794/Fishbowl/#features)

ShipMonk

29/48

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backup and Recovery
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Budget Tracking
-   Catalog Management
-   Collaboration Tools
-   Cost Tracking
-   Customer Database
-   Customizable Reports
-   Data Import/Export
-   Data Synchronization
-   eCommerce Management
-   Forecasting
-   Generative AI
-   Inventory Auditing
-   Inventory Control
-   Inventory Optimization
-   Inventory Tracking
-   IoT Integration
-   Kitting
-   Manufacturing Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Management
-   Point of Sale (POS)
-   Predictive Analytics
-   Product Identification
-   Purchase Order Management
-   Real-Time Data
-   Reorder Management
-   Reporting/Analytics
-   Retail Inventory Management
-   Returns Management
-   Sales Reports
-   Search/Filter
-   Shipping Management
-   Status Tracking
-   Supplier Management
-   Third-Party Integrations
-   User Management
-   Vendor Managed Inventory
-   Warehouse Management

[See all features](https://www.capterra.com/p/153768/ShipMonk/#features)

### Recognition

No recognitions have been awarded to Fishbowl

No recognitions have been awarded to ShipMonk

### Deployment & support

Fishbowl

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ShipMonk

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Fishbowl

-   By Fishbowl
-   Located in United States
-   Founded in 2001

ShipMonk

-   By ShipMonk
-   Located in United States
-   Founded in 2014

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4.1

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[Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[4.20 (1,095)](https://www.capterra.com/p/123794/Fishbowl/reviews/)

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[Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[4.20 (1,095)](https://www.capterra.com/p/123794/Fishbowl/reviews/)

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4.1

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4.1

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/123794-174984/Fishbowl-vs-QuickBooks-Enterprise)

[ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/)

vs

[Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)[4.36 (919)](https://www.capterra.com/p/90069/Stamps-com/reviews/)

Contact vendor for pricing

Price

$19.99/month

4.1

Features

4.3

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/90069-153768/Stamps-com-vs-ShipMonk)

[Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[4.20 (1,095)](https://www.capterra.com/p/123794/Fishbowl/reviews/)

vs

[Booqable](https://www.capterra.com/p/138689/Booqable/)[4.83 (1,131)](https://www.capterra.com/p/138689/Booqable/reviews/)

Contact vendor for pricing

Price

$29/month

4.1

Features

4.6

4.1

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/123794-138689/Fishbowl-vs-Booqable)

[ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/)

vs

[AutoDS](https://www.capterra.com/p/210453/AutoDS/)[4.01 (171)](https://www.capterra.com/p/210453/AutoDS/reviews/)

Contact vendor for pricing

Price

$12.9/month

4.1

Features

3.9

4.3

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/153768-210453/ShipMonk-vs-AutoDS)

[Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[4.20 (1,095)](https://www.capterra.com/p/123794/Fishbowl/reviews/)

vs

[Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/)[4.43 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.1

Features

4.3

4.1

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/96371-123794/Acumatica-Cloud-ERP-vs-Fishbowl)

[ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/)

vs

[Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)[4.33 (732)](https://www.capterra.com/p/133038/Cin7-Core/reviews/)

Contact vendor for pricing

Price

$349/month

4.1

Features

4.2

4.3

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/133038-153768/Cin7-Core-vs-ShipMonk)