# Compare Fishbowl vs Brightpearl 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Brightpearl and Fishbowl based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/123794-124180/Fishbowl-vs-Brightpearl

---

# Brightpearl vs Fishbowl Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BrightpearlFishbowl2/4 selected

[Brightpearl](https://www.capterra.com/p/124180/Brightpearl/)[4.4 (191)](https://www.capterra.com/p/124180/Brightpearl/reviews/)

[Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[4.2 (1,087)](https://www.capterra.com/p/123794/Fishbowl/reviews/)

[## Brightpearl](https://www.capterra.com/p/124180/Brightpearl/)[4.4 (191)](https://www.capterra.com/p/124180/Brightpearl/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [191 reviews](#user-reviews)

Positive

174

Neutral

7

Negative

10

[## Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[4.2 (1,087)](https://www.capterra.com/p/123794/Fishbowl/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.1

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

Based on [1,087 reviews](#user-reviews)

Positive

909

Neutral

82

Negative

96

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,972 reviews from inventory management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

70%Fit

Not enough reviews

Feature ratings

Data Synchronization

3.4

Inventory Tracking

5.0

Inventory Control

4.4

Real-Time Data

\--

Billing & Invoicing

4.5

76%Fit

High performer

Feature ratings

Data Synchronization

3.8

Inventory Tracking

4.4

Inventory Control

4.3

Real-Time Data

3.0

Billing & Invoicing

4.1

User satisfaction

User satisfaction

4.4

User reviews[191](https://www.capterra.com/p/124180/Brightpearl/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.2

Customer support

4.3

User satisfaction

4.2

User reviews[1,087](https://www.capterra.com/p/123794/Fishbowl/reviews/)

Ease of use

4.1

Functionality

4.1

Value for money

4.1

Customer support

4.2

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Brightpearl is ideal for multichannel retailers of finished goods trading $1M or above, or those that expect to be in the next 12 months

Best for

Fishbowl is manufacturing and warehouse management software that seamlessly integrates with QuickBooks & Xero and offers secure & cost-effective inventory management to manufacturers and so much more.

## User reviews

Pros & cons

LO

Lynette O.

CEO

> "It helps keep inventory, orders, and accounting in sync, which saves us time and reduces manual work. While it takes some setup to get everything aligned, once in place..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064348)

RB

Robert B.

Operations Manager

> "Critical features like bulk pricing syncs and Authorize.net integration failed to function, and we were misled into purchasing extra software for reporting that we later..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7023703)

FA

Frank A.

Head of Digital

> "Their team invests real effort into understanding a customer’s operational needs, and the implementation support is strong across the board—from structured training..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7107903)

LB

Livi B.

Order Management Specialist

> "Automations running off-book, status filters not consistently displaying their contents as prescribed, the many layers of BP means that points of failure can be..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7093416)

MK

Marion K.

Operations Manager

> "Pineapple Island use Brightpearl to streamline our business, specifically for stock management across all website channels, and it successfully solves stock issues by..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7062550)

RB

Robert B.

Operations Manager

> "We were sold on Brightpearl’s promises of seamless integration with BigCommerce, automated pricing updates, and built-in reporting; none of which worked as described."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7023703)

Jamie Moxey D.

Business and E-Commerce Development

> "Today, Brightpearl provides a robust platform for stock management, order processing, and reporting. While there are occasional teething issues, the support is reliable,..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106013)

RB

Robert B.

Operations Manager

> "Bulk pricing updates to BigCommerce, Authorize.net integration, and several automation workflows were either non-functional or unreliable."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7023703)

AK

Aisling K.

Managing Partner

> "It is stable, dependable, and well suited to a business like ours that wanted a strong off-the-shelf solution rather than investing in a custom-built system. Despite not..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7060663)

VICKI E.

Deputy CEO

> "Bugs the error issues can be an issue for our sales and warehouse teams, as it can sometimes take up to 5 minutes for it to come back on"

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7118627)

ES

Erlend S.

CEO

> "The biggest strength has been process automation — it handles orders, stock, and purchasing with little manual effort, which saves time across the business. While there..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6881859)

KT

Kathryn T.

Head of Operations

> "The monthly pricing being based on the businesses order volumes does not feel right if both sides are not adding value to the increase in volume."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7118751)

KM

Kevin M.

MANAGING DIRECTOR

> "We have various sales channels and marketplaces we sell on and Brightpearl integrates with them, reducing hugely our labour hours."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7022519)

MB

Mike B.

COO

> "Reporting - whilst you can get a large variety of reports, the ability to edit those reports to include specific data points required is not as flexible as I would like."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6857998)

Jamie Moxey D.

Business and E-Commerce Development

> "From weekly training sessions to opportunities to test real-world scenarios, the support was consistent, thorough, and tailored to our business."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106013)

KT

Kathryn T.

Head of Operations

> "Lack of development on Brightpearl itself for a few years now. Although support tickets are responded to quickly, due to the lack of dev a lot of them result in it..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7118751)

KM

Kevin M.

MANAGING DIRECTOR

> "The automations and integrations have streamlined lots of our order processing processes. "

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7022519)

TL

Taylor L.

Dir Ops

> "Automation rules are also complicated and difficult to figure out a lot of times - requires a lot of trial and error, which can cause problems."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064080)

SP

Sharon P.

Finance Director

> "The integration with Shopify works very well and allows us to seamlessly track our orders as well as managing stock for multiple sites."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6658715)

FA

Frank A.

Head of Digital

> "The built‑in search functionality also feels quite limited, especially for users who rely heavily on quick data retrieval."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7107903)

Jamie Moxey D.

Business and E-Commerce Development

> "Excellent knowledge of Shopify and how the two systems integrate, which was critical during migration from Visualsoft."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106013)

ES

Erlend S.

CEO

> "The search function can be a bit slow when working with large databases, and API limitations sometimes make deeper integrations harder than they need to be."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6881859)

JF

James F.

Director

> "We've been able to move away from multiple systems to one, and streamline many processes saving huge amounts of time and reducing human input and errors. When needed,..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7013471)

TL

Taylor L.

Dir Ops

> "Not conducive to a company growing in size where every single detail matters and accuracy is important. "

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064080)

AK

Aisling K.

Managing Partner

> "Brightpearl keeps our inventory consistently accurate and gives us full confidence in our stock levels."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7060663)

RL

Rachel L.

VP Sales and Administration

> "We have a few cons but one of them is that as a B2B and B2C seller, we have found that our reporting needs are not always met. "

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7065550)

JM

Jolita M.

Buyer

> "Overall, it has saved us time, improved stock control, and made our purchasing process much more efficient."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106991)

DR

Doug R.

Director Technology and Systems

> "Lack of support for BOMs and inability to attach invoices."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7089768)

AP

Alice P.

Creative Director

> "It's taken a lot of stress out of managing inventory and has made our workflow much smoother."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7060533)

TL

Taylor L.

Dir Ops

> "BP is also not great for a company where data management has to be extremely streamlined and uniform. "

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064080)

MS

Monica S.

Procurement and quality control manager

> "Order management is smooth and well-organized, and staff management is simple and effective."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7119366)

RB

Robert B.

Operations Manager

> "Support responses were slow and repetitive, and after months of back-and-forth, we lost all trust in the platform and the company."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7023703)

WS

WILLIAM S.

Director

> "After the initial set up pain and changing our ways of working we now have a very powerful and customised platform for all our needs and future growth."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6847590)

WS

WILLIAM S.

Director

> "Some features we will never use as it is for larger companies but the simple direct bank feed is not available."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6847590)

LB

Livi B.

Order Management Specialist

> "sensitive content hidden\] aided us in understanding and solving an ongoing gap in our processes."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7093416)

JS

Joseph S.

Managing Director

> "I struggle inputting data, by loading products and orders."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6863191)

Richard H.

Director

> "It does most things and if you put the effort in to customising it by integration with other services it will do everything."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6877196)

TH

Tom H.

Managing Director

> "That being said we have used many cheaper platforms that were not user friendly and would not allow you to scale your business."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6708152)

LO

Lynette O.

CEO

> "Brightpearl by Sage has been a reliable tool for managing our day-to-day operations."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064348)

TD

Timothy D.

...

> "Over priced and awful customer service."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#SoftwareAdvice___7103723)

RL

Rachel L.

VP Sales and Administration

> "Moreover, we have been lucky to have been paired with a really great Account Manager and Technical Support manager who keep our partnership with Brightpearl running..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7065550)

JU

James U.

Managing Director

> "The accounting section of Brightpearl meets the minimum requirements but has not really progressed for some time and is behind other tools."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#SoftwareAdvice___2867493)

FA

Frank A.

Head of Digital

> "I also appreciate that Brightpearl provides predictable annual software costs."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7107903)

KJ

Kristoffer J.

CEO

> "The main issues we faced with our old stack was weak inventory, order and supply chain management."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2413145)

Jamie Moxey D.

Business and E-Commerce Development

> "Clear, detailed answers to questions, with practical guidance that helped us make confident decisions."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106013)

SH

Steve H.

President

> "In fact, the training was so incomplete that we never received any training on the general ledger of the ERP. ERPs are rooted in accounting. But we were not trained..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2530188)

FA

Frank A.

Head of Digital

> "The Automations feature is another major advantage."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7107903)

NE

Nick E.

owner

> "Our first 5 months have not been great because we are not proficient at utilizing the software. When we've asked for help they have been simply telling it is a you..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2472926)

DB

Daniel B.

Systems Coordinator

> "A special shoutout to \[sensitive content hidden\] for the excellent training—your clear instructions, patience, and in-depth knowledge made a huge impact."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6853242)

KJ

Kristoffer J.

CEO

> "Also, it feels that they are stuck within old workflows that should be optimised."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2413145)

RL

Rachel L.

VP Sales and Administration

> "We have an overall very positive experience with Brightpearl, our Brightpearl Account Staff, Support Staff and integration partners!"

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7065550)

🤙🏻 Wayne A.

E-commerce Manager

> "It is not pitched as a key part of BrightPearl however so hard to really call it a con."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2476999)

[View Reviews](https://www.capterra.com/p/124180/Brightpearl/reviews/)

RP

Ryan P.

Lead Designer

> "My favorite thing about Fishbowl is that it is a powerful inventory and manufacturing management solution, especially for businesses that have..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7097542)

MR

Matthew R.

Finance and Operations Management

> "Well atleast in our case any data migration from a current ERP to a new dual system solution can cause risk and complexity with moving the data..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7115266)

JM

Jaisson M.

warehouse manager

> "We’ve been able to better track inventory, manage orders, and maintain more accurate stock levels, which has improved efficiency across the..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7119675)

GH

Grant H.

Director of Strategic Operations

> "The HubSpot integration doesn’t support syncing actual Orders (only Deals), which limits CRM and sales alignment."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6815460)

JM

Jaisson M.

warehouse manager

> "It provides strong visibility into stock levels, order status, and movement of goods, which helps keep everything organized and reduces errors."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7119675)

JO

Jeff O.

Operations

> "The application's integrations with third-party services exhibit inconsistencies, leading to occasional disruptions in functionality and..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6808814)

MM

Manuele M.

CFO

> "Inventory Management: Fishbowl provides comprehensive tools to track, organize, and optimize inventory across multiple locations."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7071350)

JM

Jaisson M.

warehouse manager

> "At times, syncing and performance can lag, particularly when handling large data sets or multiple users."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7119675)

JC

Jake C.

Manager, Supply Chain

> "It’s helped us cut down on manual errors, improve visibility across the supply chain, and gain better control of costs. While it takes some..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7020797)

MS

Megyn S.

Warehouse and Sales Admin Specialist

> "Certain workflows take extra steps or require more navigation than expected, which can slow things down during busy periods."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7080180)

JC

Jake C.

Manager, Supply Chain

> "Overall, Fishbowl has been a strong solution for our operations. Once our team got through the training and initial adjustment, the platform has..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7020797)

KB

Kaylyn B.

HR and Marketing Assistant

> "Our company was lied to so we would purchase this software back in 2020. When we entered the training, we realized we had to manually import and..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6854465)

MM

Manuele M.

CFO

> "Two of its strongest features are Inventory Management and Order Management, which truly set it apart from competitors."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7071350)

NC

Nicky C.

VP of Operations

> "There are features I didn’t know about so some things were set incorrectly and now I need to fix the problems making more work."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7102522)

TW

Tyler W.

Service Manager

> "It allows for quick and easy inventory management, and notifies users of inventory deficiencies right away."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7050249)

JC

Jake C.

Manager, Supply Chain

> "The system can feel overwhelming at first—there are a lot of features, and the learning curve is a bit steep."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7020797)

JC

Jake C.

Manager, Supply Chain

> "The QuickBooks integration is seamless, so we don’t have to manually enter data twice."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7020797)

JM

Jaisson M.

warehouse manager

> "Reporting can also be somewhat limited or difficult to customize without additional effort."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7119675)

JM

Jaisson M.

warehouse manager

> "Overall, it has helped streamline processes, improve accuracy, and make it easier for the team to stay aligned and efficient."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7119675)

TH

Tony H.

CIS Managaer

> "The lack of reporting options and user friendliness of it."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7067779)

VR

Verified Reviewer

Founder

> "Overall Fishbowl appears to be a capable tool for organizations with advanced resource and inventory management needs."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7072389)

SN

Samantha N.

Accounting Manager

> "It's harder to correct mistakes (such as clicking too fast or on the wrong key) and some things I wish the software was better geared towards..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6665313)

AK

Anchal K.

Manager

> "Overall, Fishbowl has made our operations far more organized and efficient, significantly reducing manual work across the company."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7055667)

MA

Maiko A.

Supply Chain Manager

> "Without "on time" assistance, it sometimes stops our work process."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7034259)

TW

Tyler W.

Service Manager

> "Set up with Makayla was a breeze, she was a great help in getting this moving with Fishbowl, even when our migration was not a simple case by..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7050249)

TJ

Tom J.

VP of Creative and Marketing

> "My only drawback so far is the interface is a bit crowded and it took me a bit to find (remember where) all the buttons were and which icon did..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6394565)

MM

Manuele M.

CFO

> "Fishbowl stands out as a robust solution for businesses seeking efficiency and control over their operations."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7071350)

VR

Verified Reviewer

Vice President

> "I don't like that it does not differentiate a reship purchase order with a drop ship purchase order from an item costing perspective. "

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6348945)

NK

Nicole K.

Business Improvement Specialist

> "Fishbowl is an intuitive inventory/order management system which delivers great value for money invested."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7059253)

MA

Maiko A.

Supply Chain Manager

> "Also, the training video was kind of too many to watch and exhausting."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7034259)

MP

Meridith P.

President

> "The reports make it easy to keep up with what we have order and on hand and what we need to produce."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7059998)

JC

Jarron C.

Inventory Manager

> "There is a lot of specificity to different functions that don't apply the best in a factory with ever changing made to order products."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6239139)

CL

Charlotte L.

Inventory Control Specialist

> "It has good options for sorting materials and making build lists, or manuf orders."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6838882)

BD

Brenda D.

Project and Office Manager

> "We didn't like how the billing came right away, even though implementation took a long time."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7078377)

MH

Mark H.

Ecommerce and Customer Relations Manager

> "Customer service is helpful (if you get the right rep) in resolving issues in a timely manner."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7098071)

AB

Audrey B.

Director of Operations

> "We are stuck in a contract with a software that does not have the functionality we were promised with zero support or customer service..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#SoftwareAdvice___6459834)

TB

Tyler B.

Customer Support Specialist

> "I've had a couple of instances of needing help with configuring integrations and everytime I've called upon Fishbowl support, they have done an..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6386104)

AP

Allen P.

Owner

> "Also, the LilyPad integration with FishBowl Online is completely broken and I've spent hours having to help both companies with the development..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6393216)

AG

Arilene G.

Senior Operations Manager

> "It allows for a lot of customization which is great for organizations that have warehouse practices outside the standard norms."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6757063)

JM

Jacob M.

Operations Manager

> "Sometimes support personnel are not the "subject matter expert" or things that are suggested that would seem logical are missing. When you..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6671949)

AL

Aimee L.

Customer Service Representative

> "I work on the customer service side of the business, and I have to say that Fishbowl is one of the most user-friendly apps I have ever used. "

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7090412)

JM

Jonathan M.

Operations Supervisor

> "I don’t like how the sales orders and pick reports do not show the total quantity of the units or cartons being picked."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6345658)

TC

Tony C.

Account Manager

> "Fishbowl has great inventory management and customer support. "

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7101304)

MK

Madison K.

Procurement Specialist

> "Logging in under different users is a little confusing with the admin account."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6769805)

CC

Caleb C.

Accountant

> "Our implementation team has been nothing but helpful and has been able to assist us through the struggles of going live."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7073462)

EP

Ernesto P.

Purchasing agent

> "System on occasions will stop sending emails and we have to reboot. "

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6795410)

BM

BRANDON M.

Buyer

> "Fishbowl had a great rep assigned to our business to get the information uploaded and to help get the various departments up and running..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6731796)

Ethan C.

ICT Support and Project Coordinator

> "However, I had a really bad user experience, due to wrong data mapping by the jointed task force."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6871076)

JE

Julie E.

Head of Purchasing and Inventory

> "It's extremely helpful for us to be able to track what's been ordered by a customer, what is left in stock, and if we have anymore stock coming..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6299531)

NC

Nicky C.

VP of Operations

> "The integration with Hubspot is not easy to set up"

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7102522)

TC

Tony C.

Account Manager

> "It is such a well designed inventory management system and they are always improving it with updates. "

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7101304)

DW

Diana W.

CRM and Sales Operations Manager

> "We also can't manage inventory in our sales channels from Fishbowl which is a very big thing."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6651210)

JO

Jeff O.

Operations

> "Our experience with the software has been overwhelmingly positive, as it seamlessly integrates into our processes and enhances overall..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6808814)

NP

Noah P.

Technician and director of purchasing operations

> "One feature is not being able to see reorder points on the mobile app."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6674837)

CB

Cynde B.

Purchasing and Accounts

> "the AI reporting helps some."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7097326)

AD

Alicia D.

purchasing

> "It appears as though they do not want to resolve software problems in order to force customers to purchase service contracts."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6322577)

VR

Verified Reviewer

Founder

> "It’s clear to me that there’s a lot of depth available once everything is configured."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7072389)

BM

Becky M.

Accounting Manager

> "I requested a simple report over 4 months ago, and after multiple rewrites, the report writer still doesn't understand what is needed."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#SoftwareAdvice___6510115)

SK

Sherine K.

Quality

> "Companies with not complicated processing methods find Fishbowl a great software solution."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7047825)

CN

Cynthia N.

Owner

> "I do not like the email process for emailing customer's order confirmations. "

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6691129)

MS

Megyn S.

Warehouse and Sales Admin Specialist

> "It’s been a reliable, user‑friendly solution for our inventory needs."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7080180)

AW

Arla W.

Sales administratior

> "it's missing basic customer reporting like new customer list by month."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6280739)

JE

Jay E.

General Manager

> "The inventory management capabilities are giving us visibility into our organization that were necessary to continue growing our business."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6716598)

MB

Marja B.

Operations Support Specialist

> "Some days reports don't run, this was blamed on our server space but we could not get a quick answer on how much we have and how much we used...."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#SoftwareAdvice___5085921)

CR

Clara R.

Business Manager

> "the support system is very good and I only sent the screenshot for my fishbowl problem and the agent knows what is the cause of the problem"

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6745086)

CC

Chanel C.

Operations Specialist

> "Over the years, I was not able to log in twice, and the support team fixed it right away when I called in."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6618374)

TD

Tessa D.

President

> "Allowed us to integrate a better warehouse management while keeping our accounting with quickbooks."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6530818)

CD

Chris D.

Chief of Staff

> "Initially, went through a few different team members who were not able to assist in setup or answer questions about integration."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6239483)

MP

Meridith P.

President

> "Fishbowl makes order entry easy and streamlined."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7059998)

JN

JONEL N.

Accountant

> "It's powerful software, but it took a while to master. And the lack of app integrations is a real problem."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6721352)

Mai M.

Managing Director

> "It is complex so we are still learning but excited for its scalable solutions!"

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7116664)

TT

Tonia T.

CFO

> "No way to have tracking auto pull in from supplier"

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6310514)

SK

Stanley K.

President

> "Integration with website & selling channels was seamless and works great."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#SoftwareAdvice___6779513)

CB

Christine B.

Director of Business Systems

> "Credits not included and can’t be applied per remittance."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6594686)

CH

Clayton H.

GENERAL MANAGER

> "I have been using Fishbowl for almost three years now, and the more time I spend on it the more I discover it is capable of."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7022163)

KB

Kaylyn B.

HR and Marketing Assistant

> "Still no way to fix this issue for us nor refund."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6854465)

MT

Marek T.

CEO

> "Additionally, Fishbowl's integration with various e-commerce platforms and accounting software made it easier to streamline operations and..."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___4812685)

NB

Nicholas B.

Preparer Order Analyst

> "Honestly, I’ve had issues while using fishbowl, with lagging, and/or, the app being really slow."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6460940)

TC

Tony C.

Account Manager

> "Fishbowl is just wonderful and everybody who works at Fishbowl has always been polite, patient, and knowledgable with my companies issues."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___7101304)

CB

Christine B.

Director of Business Systems

> "Customer statements don’t accurately reflect their account status."

[See full review](https://www.capterra.com/p/123794/Fishbowl/#Capterra___6594686)

[View Reviews](https://www.capterra.com/p/123794/Fishbowl/reviews/)

## User interface

4.40 (191)

[Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)

4.20 (1,087)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Brightpearl

40/48

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backup and Recovery
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Budget Tracking
-   Catalog Management
-   Collaboration Tools
-   Cost Tracking
-   Customer Database
-   Customizable Reports
-   Data Import/Export
-   Data Synchronization
-   eCommerce Management
-   Forecasting
-   Generative AI
-   Inventory Auditing
-   Inventory Control
-   Inventory Optimization
-   Inventory Tracking
-   IoT Integration
-   Kitting
-   Manufacturing Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Management
-   Point of Sale (POS)
-   Predictive Analytics
-   Product Identification
-   Purchase Order Management
-   Real-Time Data
-   Reorder Management
-   Reporting/Analytics
-   Retail Inventory Management
-   Returns Management
-   Sales Reports
-   Search/Filter
-   Shipping Management
-   Status Tracking
-   Supplier Management
-   Third-Party Integrations
-   User Management
-   Vendor Managed Inventory
-   Warehouse Management

[See all features](https://www.capterra.com/p/124180/Brightpearl/#features)

Fishbowl

Top features

44/48

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backup and Recovery
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Budget Tracking
-   Catalog Management
-   Collaboration Tools
-   Cost Tracking
-   Customer Database
-   Customizable Reports
-   Data Import/Export
-   Data Synchronization
-   eCommerce Management
-   Forecasting
-   Generative AI
-   Inventory Auditing
-   Inventory Control
-   Inventory Optimization
-   Inventory Tracking
-   IoT Integration
-   Kitting
-   Manufacturing Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Management
-   Point of Sale (POS)
-   Predictive Analytics
-   Product Identification
-   Purchase Order Management
-   Real-Time Data
-   Reorder Management
-   Reporting/Analytics
-   Retail Inventory Management
-   Returns Management
-   Sales Reports
-   Search/Filter
-   Shipping Management
-   Status Tracking
-   Supplier Management
-   Third-Party Integrations
-   User Management
-   Vendor Managed Inventory
-   Warehouse Management

[See all features](https://www.capterra.com/p/123794/Fishbowl/#features)

### Recognition

No recognitions have been awarded to Brightpearl

No recognitions have been awarded to Fishbowl

### Deployment & support

Brightpearl

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Fishbowl

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Brightpearl

-   By Sage
-   Located in United Kingdom
-   Founded in 1981

Fishbowl

-   By Fishbowl
-   Located in United States
-   Founded in 2001

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