# Compare Kickserv vs ShiftWizard 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Kickserv and ShiftWizard based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/122541-178376/Kickserv-vs-ShiftWizard

---

# Kickserv vs ShiftWizard Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

KickservShiftWizard2/4 selected

[Kickserv](https://www.capterra.com/p/122541/Kickserv/)[4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/)

[ShiftWizard](https://www.capterra.com/p/178376/ShiftWizard/)[4.4 (723)](https://www.capterra.com/p/178376/ShiftWizard/reviews/)

[## Kickserv](https://www.capterra.com/p/122541/Kickserv/)[4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/)

Starting Price

$60.00/month

Value-for-Money

4.4

Functionality

4.1

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

SL

Based on [387 reviews](#user-reviews)

Positive

348

Neutral

24

Negative

15

[## ShiftWizard](https://www.capterra.com/p/178376/ShiftWizard/)[4.4 (723)](https://www.capterra.com/p/178376/ShiftWizard/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.3

Customer Service

4.4

Reviews Sentiment

Based on [723 reviews](#user-reviews)

Positive

639

Neutral

60

Negative

24

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 20,811 reviews from scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

Mobile Access

4.3

Booking Management

4.8

Calendar Management

4.8

Real-time Scheduling

4.7

Customer Database

4.7

\--%Fit

Missing features

Feature ratings

Mobile Access

4.2

Booking Management

NA

Calendar Management

4.7

Real-time Scheduling

NA

Customer Database

NA

User satisfaction

User satisfaction

4.4

User reviews[387](https://www.capterra.com/p/122541/Kickserv/reviews/)

Ease of use

4.4

Functionality

4.1

Value for money

4.4

Customer support

4.4

User satisfaction

4.4

User reviews[723](https://www.capterra.com/p/178376/ShiftWizard/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.4

Customer support

4.4

Price starts from

Price starts from

$60Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Designed for service businesses, the tool helps convert more leads, track & close opportunities, get control of job scheduling & streamline invoicing and collection of payments.

Best for

Designed for healthcare organizations, it is a cloud-based solution that provides predictive analysis, overtime calculations, self-scheduling and more.

## User reviews

Pros & cons

SL

Saul L.

Co-Chief Executive Officer

> "Automated “on my way” texts are fine since I do not have to communicate with clients as much."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___7118126)

SL

Saul L.

Co-Chief Executive Officer

> "I do not understand why I have to create an entire quote just to utilize a template for a very simple invoice."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___7118126)

SL

Saul L.

Co-Chief Executive Officer

> "I estimate I save about 40 hours a month on the mundane admin tasks, it’s immensely relieving."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___7118126)

Anna M.

Founder

> "They made a huge change without notifying us, without offering training on the changes, we have 42..."

[See full review](https://www.capterra.com/p/122541/Kickserv/#GetApp___6590735)

SS

Sarena S.

Office Manager

> "We love the digital billing, saves us paper, as well as the time tracking for our employees."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6403660)

Anna M.

Founder

> "I can't wait for this, with 1 day of delay in payment you start removing functionalities from the system and..."

[See full review](https://www.capterra.com/p/122541/Kickserv/#GetApp___6590735)

BT

Beatriz T.

Customer Fulfillment Specialist

> "It has been great; KS doesn't let you proceed when adding customers in if something important is missing, which..."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6589722)

MF

MARTIN F.

Owner and Technician

> "I have had only one technical problem with Kickserv and the issue was caused not by Kickserv, but by an Android..."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6510964)

MF

MARTIN F.

Owner and Technician

> "The problem was resolved within 48 hours and I received a follow-up telephone call from the same representative..."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6510964)

SS

Sarena S.

Office Manager

> "Using the phone system is fairly difficult and laggy."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6403660)

DR

Dana R.

Owner

> "All in all, I'm happy with this system. When I run into issues, I am confident that I can get it resolved..."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6506094)

JP

Joan P.

Cleaning

> "I really dislike problems with signing in - which occur fairly regularly."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6594861)

AB

Andy B.

Field Technician

> "You are getting more benefits for the cost of service you are paying."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6657790)

AB

Andy B.

Field Technician

> "The concept of jobs and tasks is confusing for new users."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6657790)

JH

Jesus H.

Account Manager

> "I like the ease it is to schedule and move scheduled jobs."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6589177)

EB

Eric B.

Owner Operator

> "I don't like the notification feature being inaccurate with times."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___5089947)

EB

Erica B.

office

> "The features that are most important are the maps to better route the techs, its simple, and i hardly ever have..."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___5086396)

JC

Jeremy C.

Manager

> "Subject to phone reception, certain areas do not allow techs to log in/out jobs or upload pictures."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4351706)

HJ

Heath J.

President

> "I really enjoy being able to review our customer base, & the ease of billing/payment before we leave."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___5077897)

SK

Scott K.

General Manager

> "Took awhile to get a good handle of things thoughout the platform, but once learnt, it's down hill."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___5057567)

SE

Susan E.

Operations Manager

> "Ease of appointments and overall layout of the calendar makes using the appointments end of the program easy. "

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4879650)

JB

James B.

Clock repair technician

> "There is no ability to log cash or check payments in the free version."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4352925)

JD

Jennifer D.

Business Office Manager

> "I love it, makes communication simple and effective"

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6589226)

JM

Jessie M.

Business Admin Director

> "We have multiple offices and cannot schedule work across regions."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4351972)

JP

Joan P.

Cleaning

> "Very useful and reliable calendar system"

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6594861)

CS

Carlo S.

Project manager

> "The one thing I don't like is that the app and the web browser is inconsitence with one another"

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4359519)

MF

MARTIN F.

Owner and Technician

> "I would whole heartedly recommend this app to any business in the service industry."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6510964)

DH

Doug H.

General Manager

> "There are essential functions that we have to do in business that Kickserv has not been able to program into the..."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___3216436)

ML

Manuel L.

Marketing Manager

> "Its intuitive and easy to get started on."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6590209)

TS

Thomas S.

Lead System Integrator

> "The admin functions can take quite awhile to figure out."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4352642)

ZH

Zach H.

Project Coordinator

> "This allowed me quickly find which projects I needed to collect on and which ones I could start immediately."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4352048)

GW

Greg W.

Operations Manager

> "Doesn’t always sync easily with our accounting system."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___3487162)

PF

Pierrette F.

Office Manager

> "I also like the fact that you can recall your customers yearly maintenance appointment by the month."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4351771)

JH

Justin H.

Operations Manager

> "The software is lacking rich features."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4351711)

RY

Robbin Y.

Accountant

> "Kickserv helped us do away with bulky job files, helps us manage weekly timecards for our technicians, gives our..."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___3225192)

JG

Judy G.

OFFICE MANAGER/BOOK-KEEPER

> "There isn't an easy uncomplicated way to delete services that are not needed once they are signed on for. "

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___3216115)

Almodyr B.

Data Analyst

> "The reporting and analytics tools were also extremely beneficial in understanding how my company was performing."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4626025)

MH

Michelle H.

Director of Business Operations

> "That I am not able to track our technicians locations"

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___3225276)

CS

Carlo S.

Project manager

> "I liked the fact that the browser I'm able to control all my jobs in one place."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4359519)

NB

Nicolin B.

Plumber

> "Not applicable for my job I don't need all the features."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___3237549)

JJ

Joshua J.

Company owner

> "Being able to set up an account, schedule work, invoice onsite, and get paid all in the same program is..."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___3237670)

DH

Doug H.

General Manager

> "Support is sometimes tedious."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___3216436)

[View Reviews](https://www.capterra.com/p/122541/Kickserv/reviews/)

EA

Erika A.

Registered Nurse

> "I like the ease of making my schedule (unless there is downtime or a glitch/decrease in speed) and being able to communicate..."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6379956)

DG

Dawn G.

Rn

> "Does not sync well to your phone calendar, doesn’t let you add in float pay if not there, doesn’t show other open shifts if..."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6375372)

JH

Jennifer H.

RN

> "the realtime ability to manage staffing for multiple units so that your business runs more efficiently"

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6381855)

RM

Regina M.

MSU-ICU Administrative Assistant

> "They shut off our Shiftwizard and we did not have access to our schedule and your customer service gave us a hard time with the..."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6382400)

EL

Elizabeth L.

Family Nurse Practitioner

> "I like than a I can use the schedule to add personal scheduling on my work schedule very easily, and everything is contained in..."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6413792)

ML

Megan L.

Nurse

> "Making shift swaps is harder as it comparing schedules with people who are in the same job code (only shows everyone) and when..."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6388045)

VR

Verified Reviewer

ED Technician

> "the icons and ease of use signing up for shifts on the mobile app seeing your schedule in the monthly view and easily seeing..."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6405773)

LS

Lily S.

Patient Care Tech

> "The app doesn’t have all of the same functions as the website does, so you can’t see everything while using the app version."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6395076)

SJ

Shellie J.

PAS

> "It also allows me to coordinate my availability between the 2 jobs IO currently have."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6387774)

AI

Aimee I.

RN

> "I don't like the shift swap feature, it didn't always work well when someone would be working for you, it was too many steps..."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6402919)

SE

Susan E.

Registered Nurse

> "I love that I am able to look at my schedule see shifts that are open and who I will be working with each shift"

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6394552)

KB

Kino B.

Behavioral Health Specialist

> "The notifications do not specify which day a person has been approved; therefore, I don't see the point in clicking on every..."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6437474)

GA

Gail A.

RN

> "I find shift wizard to be a very user friendly interface for staff trying to schedule shifts and add notes to the admins."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6380176)

SC

Shelly C.

Registered Nurse

> "I don’t like how the messages show up when you send one to someone, regarding trading shifts, or working a shift, etc…"

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6395065)

MC

Maria C.

Therapy supervisor

> "I also like the hold PTO option which makes staff accountable to their available PTO hours."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6374442)

JH

Julie H.

Assistant Nurse Manager

> "The schedules change several times throughout the day and the new version is very difficult to filter and is not easy on the..."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6409889)

JC

Jennifer C.

Director of Emergency Services

> "I utilize the program every day, I am a superuser and utilize the mass communication for emergent situations."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6392700)

AS

Ariana S.

Register Nurse

> "Lack of amount of icons and not being able to see the whole unit schedule on the app."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6392719)

JP

Joao P.

RN

> "Its great for letting me know whos working what day and helps me look up employees to ask if they are coming to work."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6398062)

ZB

Zach B.

Registered Nurse

> "It’s difficult to trade shifts and it doesn’t integrate with my calendar on my phone"

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6385844)

TE

Tasheka E.

RN

> "What I like most is the Convince of scheduling, shift swapping, and messaging in one convient location"

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6385624)

SF

Susan F.

Registered Nurse

> "I do not like shift wizard, it is never correct and because there are two campuses sharing information, multiple staff..."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6408132)

SD

Sulma D.

RN

> "I like the different colors and icons that help differentiate what it means such as not available or pto used"

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6398399)

AW

ALEXIS W.

phlebotomist

> "the cons about shift wizards are that when looking at the scheduling sometimes it hard to calculate your hours."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6401105)

SJ

Shellie J.

PAS

> "I love shift wizard scheduling because I am able to see my assigned and open shifts in real time."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6387774)

AR

Amanda R.

CT Tech

> "I don’t like how the month and week option for the department schedule have 2 slide bars at the bottom."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6393129)

HS

Hannah S.

CNA.

> "I like being able to see my schedule at all times and keep track of upcoming shifts."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6387996)

SE

Sherrie E.

Registered Nurse

> "I don’t like that fellow employees can see everything I enter (why I am requesting a day off, where I will be working, etc)"

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6404881)

MB

Marley B.

Secretary

> "Being able to see all of my upcoming shifts in one place, as well as, my fellow employees I will be working with."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6403518)

KA

Kareen A.

RN

> "I don't like that it wont save the password to make it easier for fast log in on your own device."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6385610)

SS

Sarah S.

Memory Care Coordinator

> "our scheduler utilizes this daily in which makes building schedules easier and more effecient"

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6428769)

MW

Mariah W.

Mental Health Tech

> "We could have less access to available shifts because the PRN tab does not work."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6380800)

AB

Amanda B.

Rn

> "I like being able to see the complete schedule in different formats...daily schedule vs department schedule."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6403462)

TR

Thomas R.

Il AL Sous Chef

> "It is tough to schedule staff that work multiple areas in the business under different pay codes"

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6403558)

Marco A. P.

ER RN

> "Overall, I enjoy using ShiftWizard as it simplifies employee scheduling and tracking."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6385542)

SB

Sheila B.

X-ray technologist

> "I dislike the arrows to go from one month to the next in the "my calendar" option."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6403280)

JC

Jennifer C.

Director of Emergency Services

> "I know some depts do not use it to it's full potential due to the rocky start of implementation. When I have an issue the..."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6392700)

KS

Katy S.

RN

> "Unable to correct time card from employee side, pushes more work onto supervisor."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6388041)

AP

Amber P.

Certified Nursing Assistant

> "What I like most about ShiftWizard is the ability to use and access to my personal own schedule."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6404478)

KL

Kelly L.

RN

> "Shift swapping can be confusing, also can’t give partial shift without management getting involved."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6388066)

KE

Kristin E.

RN

> "The fact that you are able to easily schedule yourself, and are able to look at everything on your phone"

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6388957)

VB

Valerie B.

Clinical Supervisor ER

> "The mobile access I find cumbersome and not as informative as the online portion."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6408543)

AB

Amy B.

Patient Observation Specialist

> "Can make notes on specific dates and that helps me stay organized"

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6419093)

AI

Alyssa I.

Registered Nurse

> "The glitching of the mobile app but that comes with the territory with technology."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6387611)

AI

Aimee I.

RN

> "I love having my schedule with the shifts and locations in an app on my phone. "

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6402919)

JH

Jennifer H.

ER Clerk

> "Sometimes the APP does not work and I have to uninstall and reinstall to see schedule."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6402453)

CC

Chanel C.

RN

> "I like being able to narrow down the days and see a specific shifts schedule which is nice."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6410552)

KS

KANDRA S.

Patient Access Specialist

> "The mobile app does not have the same views and abilities as the desktop."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6421207)

LD

Lori D.

RN

> "I liked the ability to change par levels to meet the needs of the department when I was in management."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6403969)

JAB

Jo Ann B.

RN

> "when I pull up staff on duty for the day, their credentials ( RN, LPN) are not present."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6395217)

SE

Sherrie E.

Registered Nurse

> "I like the flexibility the most I can access my schedule from my phone, laptop and at work"

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6404881)

CF

Casey F.

Lab Assistant

> "A lot of times on the mobile app the calendar doesn’t always show accurately"

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6383478)

CD

Cathy D.

Clerk and Certified Nursing Assistant

> "It is a great resource for communicating when scheduling hours or requesting vacation days off."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6425175)

SJ

Sharon J.

RN

> "Not being able to easily access who else is working the day I am looking up the schedule."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6394685)

MC

Maria C.

Therapy supervisor

> "I also like the manager screen showing staff requests and tasks I need to do. "

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6374442)

DN

Donielle N.

Pharmacy Technician

> "I dont like that the entire department can see when ive put in leave requests or appointment request."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6395256)

AM

Amanda M.

Quality Assurance Process improvement Manager

> "Our staff have transparency to see their schedules from home and can pick up shifts easily."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6393130)

EY

Elrica Y.

Mental Health Worker

> "Sometimes the layout gets confusing when it comes to whether or not I’m on the schedule for my work day."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6407083)

MM

Megan M.

ultrasonographer

> "the easily accessible schedule of me and my coworkers makes it convenient to look ahead and see who works when."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6381875)

BB

Beverly B.

Lead Medical Technologist

> "It has been a very difficult and frustrating switch over from When I work. When I work gave many more options that were..."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6376360)

HP

Hector P.

Respiratory Therapist

> "It’s been a much easier way to self schedule and manage my shifts compared to other self scheduling companies."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6394440)

PE

PATRICIA E.

RN

> "Icons can make the screen too busy and then difficult to read at a glance"

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6413302)

SM

Siri M.

clinical liaison RN

> "It is integrated with our PTO request platform which seems to work nicely."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6394688)

MR

Melissa R.

LVN

> "I wish the messaging was better, and that I have to input my info every time I log in."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6409674)

Geena M.

Patient Ambassador

> "Overall, I feel shift wizard cuts scheduling concerns in half with its services provided through the software."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6549661)

JS

Janet S.

Registered Nurse

> "If I accidentally pick up a shift I am not able to take myself off unless management does it."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6396467)

LJ

LaDon J.

Patient Care Tech

> "I can use it on my mobile device. And not have to log into a desktop."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6396310)

TC

Tessa C.

Case Management

> "Not appropriate Icons for Requests in my department scheduling"

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6385560)

KS

Kisa S.

HUC

> "I like how there are my shifts in green and open shifts in red and I like seeing them together."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6395088)

AP

Amber P.

Certified Pharmacy Technician

> "The mobile app does not allow easy use or lookup of the calendar"

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6394731)

Jessica W.

Pharmacy Technician

> "I love being able to import my work schedule to my Google calendar."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6398279)

NS

Natchanan S.

RN

> "Sometimes, I feel it's hard to see everyone's schedule at the same time because there're so many people on schedule."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6393408)

TH

Tommy H.

Nurse Tech

> "Shift Wizard is a handy tool to request, accept, swap, and plan your shifts."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6404971)

KW

Kaylah W.

CNA

> "The con is that it can be confusing when you are trying to swap shits and it doesn’t do it how you want when You try to"

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6389906)

CM

Catherine M.

Nurse

> "I love that you can use shift wizard to see your colleagues schedules for months ahead of time."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6374444)

AP

Autumn P.

RN

> "Schedule search features not available for overall or individual users"

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6387815)

KC

Kiana C.

Psychiatric Technician

> "Honestly everything works really well and it makes my schedule really easy to view on a daily basis! And especially the..."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6380086)

AZ

Angela Z.

RN

> "When I want OT, it will not let me schedule the day"

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6374237)

KC

Kristina C.

ED Staff Nurse

> "The color coding is easy to quickly recognize your scheduled days and needs of the department."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6408100)

BB

Brittany B.

LPN

> "I dont like how we can not trade or post shifts that we are unable to work."

[See full review](https://www.capterra.com/p/178376/ShiftWizard/#Capterra___6383060)

[View Reviews](https://www.capterra.com/p/178376/ShiftWizard/reviews/)

## User interface

4.42 (387)

[ShiftWizard](https://www.capterra.com/p/178376/ShiftWizard/)

4.44 (723)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Absence Management

207

Important

Access Controls/Permissions

150

Important

Activity Tracking

120

Important

Kickserv

Top features

26/40

-   Absence Management
-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Scheduling
-   Automated Scheduling
-   Availability Management
-   Booking Management
-   Calendar Management
-   Calendar Sync
-   Class Scheduling
-   Customer Database
-   Customizable Branding
-   Customizable Fields
-   Drag & Drop
-   Employee Management
-   Employee Scheduling
-   Facility Scheduling
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Personalization and Recommendation
-   Real-Time Notifications
-   Real-time Scheduling
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Room Booking
-   Self Service Portal
-   Shift Swapping
-   Task Scheduling
-   Third-Party Integrations
-   Timesheet Management
-   Time Zone Tracking
-   User Management

[See all features](https://www.capterra.com/p/122541/Kickserv/#features)

ShiftWizard

10/40

-   Absence Management
-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Scheduling
-   Automated Scheduling
-   Availability Management
-   Booking Management
-   Calendar Management
-   Calendar Sync
-   Class Scheduling
-   Customer Database
-   Customizable Branding
-   Customizable Fields
-   Drag & Drop
-   Employee Management
-   Employee Scheduling
-   Facility Scheduling
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Personalization and Recommendation
-   Real-Time Notifications
-   Real-time Scheduling
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Room Booking
-   Self Service Portal
-   Shift Swapping
-   Task Scheduling
-   Third-Party Integrations
-   Timesheet Management
-   Time Zone Tracking
-   User Management

[See all features](https://www.capterra.com/p/178376/ShiftWizard/#features)

### Recognition

No recognitions have been awarded to Kickserv

No recognitions have been awarded to ShiftWizard

### Deployment & support

Kickserv

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ShiftWizard

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Kickserv

-   By KickServ
-   Located in United States
-   Founded in

ShiftWizard

-   By HealthStream
-   Located in United States
-   Founded in 1999

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Features

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4.3

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