# Compare Kickserv vs BigChange 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Kickserv and BigChange based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/122541-149479/Kickserv-vs-JobWatch-powered-by-BigChange --- # Kickserv vs BigChange Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: KickservBigChange2/4 selected [Kickserv](https://www.capterra.com/p/122541/Kickserv/)[4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/) [BigChange](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/)[4.5 (270)](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/reviews/) [## Kickserv](https://www.capterra.com/p/122541/Kickserv/)[4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/) Starting Price $60.00/month Value-for-Money 4.4 Functionality 4.1 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment SL Based on [387 reviews](#user-reviews) Positive 348 Neutral 24 Negative 15 [## BigChange](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/)[4.5 (270)](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/reviews/) Starting Price £14.95/month Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.3 Customer Service 4.6 Reviews Sentiment CG JC Based on [270 reviews](#user-reviews) Positive 240 Neutral 22 Negative 8 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 20,811 reviews from scheduling software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit High performer Feature ratings Mobile Access 4.3 Booking Management 4.8 Calendar Management 4.8 Real-time Scheduling 4.7 Customer Database 4.7 78%Fit Feature ratings Mobile Access 4.1 Booking Management 4.4 Calendar Management 4.2 Real-time Scheduling 4.6 Customer Database 4.3 User satisfaction User satisfaction 4.4 User reviews[387](https://www.capterra.com/p/122541/Kickserv/reviews/) Ease of use 4.4 Functionality 4.1 Value for money 4.4 Customer support 4.4 User satisfaction 4.5 User reviews[270](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.3 Customer support 4.6 Price starts from Price starts from $60Flat Rate, Per Month - Free version - Free trial Price starts from £14.95Other, Per Month - Free version - Free trial Best for Best for Designed for service businesses, the tool helps convert more leads, track & close opportunities, get control of job scheduling & streamline invoicing and collection of payments. Best for BigChange is the all-in-one Job Management System, helping building maintenance, construction, environmental and other field service companies be Unstoppable everyday. ## User reviews Pros & cons SL Saul L. Co-Chief Executive Officer > "Automated “on my way” texts are fine since I do not have to communicate with clients as much." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___7118126) SL Saul L. Co-Chief Executive Officer > "I do not understand why I have to create an entire quote just to utilize a template for a very simple invoice." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___7118126) SL Saul L. Co-Chief Executive Officer > "I estimate I save about 40 hours a month on the mundane admin tasks, it’s immensely relieving." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___7118126) Anna M. Founder > "They made a huge change without notifying us, without offering training on the changes, we have 42..." [See full review](https://www.capterra.com/p/122541/Kickserv/#GetApp___6590735) SS Sarena S. Office Manager > "We love the digital billing, saves us paper, as well as the time tracking for our employees." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6403660) Anna M. Founder > "I can't wait for this, with 1 day of delay in payment you start removing functionalities from the system and..." [See full review](https://www.capterra.com/p/122541/Kickserv/#GetApp___6590735) BT Beatriz T. Customer Fulfillment Specialist > "It has been great; KS doesn't let you proceed when adding customers in if something important is missing, which..." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6589722) MF MARTIN F. Owner and Technician > "I have had only one technical problem with Kickserv and the issue was caused not by Kickserv, but by an Android..." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6510964) MF MARTIN F. Owner and Technician > "The problem was resolved within 48 hours and I received a follow-up telephone call from the same representative..." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6510964) SS Sarena S. Office Manager > "Using the phone system is fairly difficult and laggy." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6403660) DR Dana R. Owner > "All in all, I'm happy with this system. When I run into issues, I am confident that I can get it resolved..." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6506094) JP Joan P. Cleaning > "I really dislike problems with signing in - which occur fairly regularly." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6594861) AB Andy B. Field Technician > "You are getting more benefits for the cost of service you are paying." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6657790) AB Andy B. Field Technician > "The concept of jobs and tasks is confusing for new users." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6657790) JH Jesus H. Account Manager > "I like the ease it is to schedule and move scheduled jobs." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6589177) EB Eric B. Owner Operator > "I don't like the notification feature being inaccurate with times." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___5089947) EB Erica B. office > "The features that are most important are the maps to better route the techs, its simple, and i hardly ever have..." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___5086396) JC Jeremy C. Manager > "Subject to phone reception, certain areas do not allow techs to log in/out jobs or upload pictures." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4351706) HJ Heath J. President > "I really enjoy being able to review our customer base, & the ease of billing/payment before we leave." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___5077897) SK Scott K. General Manager > "Took awhile to get a good handle of things thoughout the platform, but once learnt, it's down hill." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___5057567) SE Susan E. Operations Manager > "Ease of appointments and overall layout of the calendar makes using the appointments end of the program easy. " [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4879650) JB James B. Clock repair technician > "There is no ability to log cash or check payments in the free version." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4352925) JD Jennifer D. Business Office Manager > "I love it, makes communication simple and effective" [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6589226) JM Jessie M. Business Admin Director > "We have multiple offices and cannot schedule work across regions." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4351972) JP Joan P. Cleaning > "Very useful and reliable calendar system" [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6594861) CS Carlo S. Project manager > "The one thing I don't like is that the app and the web browser is inconsitence with one another" [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4359519) MF MARTIN F. Owner and Technician > "I would whole heartedly recommend this app to any business in the service industry." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6510964) DH Doug H. General Manager > "There are essential functions that we have to do in business that Kickserv has not been able to program into the..." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___3216436) ML Manuel L. Marketing Manager > "Its intuitive and easy to get started on." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6590209) TS Thomas S. Lead System Integrator > "The admin functions can take quite awhile to figure out." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4352642) ZH Zach H. Project Coordinator > "This allowed me quickly find which projects I needed to collect on and which ones I could start immediately." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4352048) GW Greg W. Operations Manager > "Doesn’t always sync easily with our accounting system." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___3487162) PF Pierrette F. Office Manager > "I also like the fact that you can recall your customers yearly maintenance appointment by the month." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4351771) JH Justin H. Operations Manager > "The software is lacking rich features." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4351711) RY Robbin Y. Accountant > "Kickserv helped us do away with bulky job files, helps us manage weekly timecards for our technicians, gives our..." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___3225192) JG Judy G. OFFICE MANAGER/BOOK-KEEPER > "There isn't an easy uncomplicated way to delete services that are not needed once they are signed on for. " [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___3216115) Almodyr B. Data Analyst > "The reporting and analytics tools were also extremely beneficial in understanding how my company was performing." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4626025) MH Michelle H. Director of Business Operations > "That I am not able to track our technicians locations" [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___3225276) CS Carlo S. Project manager > "I liked the fact that the browser I'm able to control all my jobs in one place." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4359519) NB Nicolin B. Plumber > "Not applicable for my job I don't need all the features." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___3237549) JJ Joshua J. Company owner > "Being able to set up an account, schedule work, invoice onsite, and get paid all in the same program is..." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___3237670) DH Doug H. General Manager > "Support is sometimes tedious." [See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___3216436) [View Reviews](https://www.capterra.com/p/122541/Kickserv/reviews/) CG Calum G. Procurement & Operations > "The ability to collective store information between both customers, jobs & resources also for a service company has allowed us to have everything available within a couple of clicks." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4827101) TW Tammy W. Office Manager > "We also have different customer categories on the system and due to the data being different on the detail tab, if the drop down is changed accidentally, even if not saved all data is lost..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4827060) JC Jason C. New Business Director > "My favorite features of the system is the Job Management/Scheduling, the Tracking feature and how that links in with the scheduling diary." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4827637) SS Samantha S. Operations Manager > "There are a few elements to big change that are glitchy and prevent us from using certain functions which make our processes longer - for example emails sent from big change are 50/50..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4943301) MM Melissa M. Customer Service Manager > "The ability to group jobs and share among resources allows everyone to be on the same page and gives easy control to the administration team." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___5003626) GW Gary W. Manager > "The product didnt meet our need to have mutiple equipment in one job due to the stock/equipment being all under one place, this makes it difficult to identify service parts per item, we..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4943602) JS Joe S. Technical Support and Project Engineer > "The real-time 'live' feeling to everything, everything that is updated in the back office is sent to our engineers tablets straight away. As is everything that the engineers complete on the..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4712626) GW Gary W. Manager > "Good features, but sometimes difficult to build a worflow and worksheets that meet our specific requirements. Although i'm not on the job coordination team, i beleive the layout and..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4943602) SS Samantha S. Operations Manager > "Implementing big change has made a huge difference to tracking issues which has helped us find missing invoices/missed visits and any other important problems much quicker." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4943301) CJ Cooon J. Head of Relations > "Separately, in a world where much job planning is done months in advance, only being able to see 28 days worth of jobs on the tablets is frustrating, especially when technicians are trying..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4826165) CJ Cooon J. Head of Relations > "Fleet management and tracking is easy and comes with a mobile app that allows you to keep an eye on your assets on the move." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4826165) SM Stephen M. Director > "Not all the reports appear to tabulate correctly" [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___6263129) ML Matthew L. Sales Operations Anaylst > "Overall I am happy with BigChange but would like to see some more quality of life updates such as better sorting and filters or the ability to put additional group jobs inside group jobs so..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4825042) DC Dave C. Director > "We integrate the system with a client meaning they can allocate us jobs however this is also clunky and dated." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___6159052) AS Anmol S. Associate software engineer > "It solved our one of the biggest problem that was managing workforce it's integration with calendar makes it one of the best software out there." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___6055775) LL Luke L. BDM > "As a CRM AND quote creator, the product overall takes a lot of time to use, and as such we do not utilise the CRM function nearly as much as we used to use a competitor software" [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4721139) TL Tina L. CRM & Data Delivery Manager > "Knowing what stock we have available and what the resources have on their vehicles is something we never had before so has made scheduling and ordering a much more streamlined experience." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___5060215) CO Chloe O. Finance Director > "We decided to carry on with the contract as seen as we had no choice and was paying for it anyway and I can honestly say it is the worst software I have ever used, very little help or..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#SoftwareAdvice___4754300) SS Samantha S. Operations Manager > "This system is great and easy to implement especially if you have a small business and integraite manual, paper heavy processes with more automated processes - our engineers and office..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4943301) JS Joe S. Technical Support and Project Engineer > "The fact that I can't filter by supplier when looking at purchase orders raised to a particular contact on the CRM." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4712626) AJ Abby J. Operations Support Supervisor > "The customisable aspect of the system was good to be able to adapt to our processes and develop personalised report templates." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4890314) TW Tammy W. Office Manager > "The hand over was also pretty rushed and felt like once on boarded we were left to get on with it rather than assisted in the continuous development of the newly taken out system." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4827060) CG Calum G. Procurement & Operations > "Doing this allows us to keep a live up to date paper trail that anyone in the business can get information from." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4827101) JL Jonathan L. Operations manager > "Really really poor service, you never get the same cperson to deal with the set up and we have had to resort to bringing in our own software engineer to try and get the system up and..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4825876) AW Alexina W. Office Manager > "Our quotes are produced and emailed to customers to be doc e signed which saves so much time to produce and convert." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4896832) MH Mark H. IT Project Coordinator > "If you have multiple systems you cannot use them both with the same e-mail easily." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___5051382) TW Tammy W. Office Manager > "This system is quicker and has more features than our previous one, although more assistance in setting these up from big Change is required." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4827060) DL Dan L. MD > "The app design seems a bit dated and slow compared to others such as ServiceM8." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4704729) HA Hanaan A. Control Centre Manager > "I really like using BigChange as it lets everyone update the sites in one central point" [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4947876) HM Hannah M. Office Manager > "Can be rather difficult to set up CRM or jobs with many different settings, different features such as job types, job categories and templates are needed to set up a job, which can be time..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___3774355) DC Dave C. Director > "Overall we're happy and the service we get is great especially from \[sensitive content hidden\], however the user interface needs to rapidly improve as it feels 10 -15 years behind. If this..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___6159052) RC Ricky C. MD > "Big Change, BIG promises that they fail to deliver, no help with transition from an existing system and no help at all (unless you pay extra of course) with the bespoke elements of the..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___3577415) KB Keith B. ELECTRICIAN > "Before i joined KDE it was paperwork all the time to physically have it all in one place timesheets etc is a blessing" [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4752800) RC Ricky C. MD > "This system has cost my company a fortune and we are going back to our original system as its was far more user friendly and efficient, I will ask all of my staff members to provide an..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___3577415) DC Dave C. Director > "Our customer care \[sensitive content hidden\] is really attentive and understanding with regular visits, something other workforce management systems don't offer." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___6159052) KB Kyle B. Head of Systems Development > "The reports are not good and not well thought out when compared to competitors, exporting is difficult or not available for some reports and there are no options for the automation of..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4544307) HA Hanaan A. Control Centre Manager > "It can be used as a central system for all colleagues and employees." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4947876) JM Jake M. Operations Director > "We end up having to send this as a separate schedule which isn't ideal." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___6192423) NM Nikki M. Helpdesk Manager > "The system is fantastic for scheduling work, tracking the whereabouts of the vehicle so that clients can be updated." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4452120) GW Gary W. Manager > "The whole creation of worksheets felt very clunky, and this wasnt fully explained or appreciated by us at the start." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4943602) KS Kim S. Sales Coordinator > "Alerts can also be set up for so many things it helps keep everyone focused on weekly updates or even quarterly tasks to be completed. " [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4379515) JV Jane V. Compliance manager > "The financial side of BC reporting isn't really up to scratch at the moment and we have had to find work arounds." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4885202) ST Suzanne T. Transport Manager > "On boarding was fantastic, being able to use the system to achieve what we want is a really good feature. " [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4827024) BS Byron S. Director > "It’s too clunky - multiple pop ups and no real organisational system" [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4942588) CJ Cooon J. Head of Relations > "From the “Roadcrew” help desk to senior managers and developers, everyone is always happy to interact with customers directly." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4826165) JL Jonathan L. Operations manager > "Awkward software with absolutely no back up from the Big Change software engineers who always seem to be off sick or helping their injured parents" [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4825876) BH Brent H. Operations Manager > "Brilliant, don't have many issues, if we do they're sorted or we are shown how to sort them." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4704733) JM Jake M. Operations Director > "Not enough characters permitted within the quoting description." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___6192423) PW Paulette W. Helpdesk Team Leader > "In addition to that there is a super amazing team at the other end of the phone who are always on hand to assist you. " [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4943296) VC Vicky C. Office Manager > "The short videos take forever as you need to rewatch, then you have your test and then you have to try and Implement what you have just watched. If you forget a part of it or it doesn't..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___3688447) HM Hannah M. Office Manager > "So far Big Change has helped us reduce our paper usage, allows our resources to provide more information for all jobs. " [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___3774355) CM Chris M. Surveyor > "The lack of MOT certification, this costs us thousands of pounds a year." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4885570) GM Gary M. Project Administrator > "Great for scheduling, administrative tasks are easily accomplished." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4704732) David T. Director > "There have been a few outages in the past which halt operations" [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4704815) WW Wayne W. Transport Manager > "big change was already in use when i joined the company, it was easy to learn and use.alot of aspects to it and some useful tools." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4889983) GW Gareth W. Managing Director > "we have had quite a few problems wit day to day running with Job Wacth and some issues which have been costly to remedy still continue to plague us, duplcation of random maintenece visis..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4545237) RL Rob L. Property Manager > "We were looking to move away from paper based scheduling and reporting to give a more professional appearance to back the good work we already offer our clients." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4643414) OS Oliver S. Chief Operating Officer > "There's a lack of Data analysis available." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___5056120) BS Byron S. Director > "It’s helped us grow 30%The tech support are amazing" [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4942588) RG Robyn G. Administrator > "I do not like that i cant set up one job for a job that lasts a week - I have to set up a new job for every day which is not good. " [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___3751912) JB John B. Service Manager > "Ease of use and speed, effective time control and traffic tracking" [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4777015) CO Chloe O. Finance Director > "We have asked several members of our staff to have a go with the software and everyone has reported the same, awful!" [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#SoftwareAdvice___4754300) CC Carly C. director > "Integration with sage, instant updates, engineers are happy too as they have all their jobs on the tablet with instructions." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4628567) RC Robyn C. Head of Field Operations > "Not easy to work out how to use reporting etc, without using the university." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4943000) RL Rob L. Property Manager > "Really good features to enable us to move away from paper based scheduling and reporting." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4643414) TCC Terry Clark C. MD > "We lost three members of our team, who jointly made a major mistake due to failure of linking separate trades within our organisation." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#SoftwareAdvice___3728827) JO Jemma O. Operations Manager > "We have found the software from Big change to save us hours of administration time, no longer chasing paperwork from our mobile field operatives, accurate feedback whilst on site has..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___3093018) NA Nick A. Door Engineer > "It sometimes runs slow especially when running service sheets on a multiple door site" [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4543991) HB Hannah B. Company Secretary > "The ideas portal to make suggestions for improvements has been great and the continued contact with product development has been very reassuring that this software will be something our..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4545330) AJL Abbie Jo L. Accounts&Business Support Manager > "Not completing jobs without a purchase order as site can be put on stop." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4545297) HM Hannah M. Office Manager > "Any changes to any reports can be carried out much easier as we used to use paper copies of reports. " [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___3774355) GW Gareth W. Managing Director > "We have been offered additional onboarding from \[sensitive content hidden\] totalling 4 days at present but I cannot see the light yet." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4545237) OS Oliver S. Chief Operating Officer > "Overall, Big Change has been the transformation our company was needing." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___5056120) TCC Terry Clark C. MD > "Our IT engineer worked on the installation and onboarding full time and was not given the promised support from Big Change" [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#SoftwareAdvice___3728827) AJL Abbie Jo L. Accounts&Business Support Manager > "You can use the new ideas portal for any suggestions you have to better the system." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4545297) AB Alan B. Environmental Manager > "The only criticism I could mention is the input of customer POI's as we have customers that overlap on the system and have had to polygon the boudaries" [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___3036185) CM Chris M. Surveyor > "The onboarding process was very professional and relatively straight-forward." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4885570) SB Simon B. MD > "We no longer have the need for the trackers but unfortunately still have to pay for the subscriptions every month for the rest of the term." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___2861284) GM Greg M. Director > "They listen to feedback and suggestions from their users which has helped them to develop a very comprehensive and flexible system." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4236094) RM Ryan M. Office Administrator > "On the fleet section it gives you columns for when Services, Mot, tax etc are due, but we are unable to add to this column, we have other things for our vehicles that we need to book in but..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___2310203) [View Reviews](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/reviews/) ## User interface 4.42 (387) [BigChange](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/) 4.48 (270) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Absence Management 207 Important Access Controls/Permissions 150 Important Activity Tracking 120 Important Kickserv 26/40 - Absence Management - Access Controls/Permissions - Activity Tracking - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Automated Scheduling - Availability Management - Booking Management - Calendar Management - Calendar Sync - Class Scheduling - Customer Database - Customizable Branding - Customizable Fields - Drag & Drop - Employee Management - Employee Scheduling - Facility Scheduling - Generative AI - Group Scheduling - Mobile Access - Multi-Location - Online Booking - Personalization and Recommendation - Real-Time Notifications - Real-time Scheduling - Real-Time Updates - Reminders - Reporting & Statistics - Resource Scheduling - Room Booking - Self Service Portal - Shift Swapping - Task Scheduling - Third-Party Integrations - Timesheet Management - Time Zone Tracking - User Management [See all features](https://www.capterra.com/p/122541/Kickserv/#features) BigChange Top features 33/40 - Absence Management - Access Controls/Permissions - Activity Tracking - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Automated Scheduling - Availability Management - Booking Management - Calendar Management - Calendar Sync - Class Scheduling - Customer Database - Customizable Branding - Customizable Fields - Drag & Drop - Employee Management - Employee Scheduling - Facility Scheduling - Generative AI - Group Scheduling - Mobile Access - Multi-Location - Online Booking - Personalization and Recommendation - Real-Time Notifications - Real-time Scheduling - Real-Time Updates - Reminders - Reporting & Statistics - Resource Scheduling - Room Booking - Self Service Portal - Shift Swapping - Task Scheduling - Third-Party Integrations - Timesheet Management - Time Zone Tracking - User Management [See all features](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#features) ### Recognition No recognitions have been awarded to Kickserv No recognitions have been awarded to BigChange ### Deployment & support Kickserv Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos BigChange Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Kickserv - By KickServ - Located in United States - Founded in BigChange - By Simpro Software - Located in Australia - Founded in 2002 ## Popular Comparisons [Kickserv](https://www.capterra.com/p/122541/Kickserv/)[4.42 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) $60/month Price $29/month 4.1 Features 4.5 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/122541-153140/Kickserv-vs-Connecteam) [BigChange](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/)[4.48 (270)](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) £14.95/month Price $39/month 4.3 Features 4.3 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-149479/Jobber-vs-JobWatch-powered-by-BigChange) [Kickserv](https://www.capterra.com/p/122541/Kickserv/)[4.42 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) $60/month Price $39/month 4.1 Features 4.3 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/122541-127994/Kickserv-vs-Jobber) [BigChange](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/)[4.48 (270)](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/reviews/) vs [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.60 (408)](https://www.capterra.com/p/153475/FieldPulse/reviews/) £14.95/month Price Contact vendor for pricing 4.3 Features 4.4 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/149479-153475/JobWatch-powered-by-BigChange-vs-FieldPulse) 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