# Compare Kickserv vs Service Fusion 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Kickserv and Service Fusion based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/122541-135788/Kickserv-vs-Service-Fusion

---

# Kickserv vs Service Fusion Features and Cost Comparison

Last updated March 14th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

KickservService Fusion2/4 selected

[Kickserv](https://www.capterra.com/p/122541/Kickserv/)[4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/)

[Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/)

[## Kickserv](https://www.capterra.com/p/122541/Kickserv/)[4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/)

Starting Price

$60.00/month

Value-for-Money

4.4

Functionality

4.1

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

SL

Based on [387 reviews](#user-reviews)

Positive

348

Neutral

24

Negative

15

[## Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/)

Starting Price

$245.00/month

Value-for-Money

4.2

Functionality

4.1

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

JB

BM

TW

Based on [308 reviews](#user-reviews)

Positive

263

Neutral

20

Negative

25

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## Summary

* * *

Key features rated by users

Features selected based on 21,238 reviews from scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

Mobile Access

4.3

Booking Management

4.8

Calendar Management

4.8

Real-time Scheduling

4.7

Customer Database

4.7

77%Fit

Feature ratings

Mobile Access

4.0

Booking Management

4.1

Calendar Management

4.0

Real-time Scheduling

4.4

Customer Database

4.3

User satisfaction

User satisfaction

4.4

User reviews[387](https://www.capterra.com/p/122541/Kickserv/reviews/)

Ease of use

4.4

Functionality

4.1

Value for money

4.4

Customer support

4.4

User satisfaction

4.3

User reviews[308](https://www.capterra.com/p/135788/Service-Fusion/reviews/)

Ease of use

4.3

Functionality

4.1

Value for money

4.2

Customer support

4.3

Price starts from

Price starts from

$60Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$245Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Designed for service businesses, the tool helps convert more leads, track & close opportunities, get control of job scheduling & streamline invoicing and collection of payments.

Best for

Service Fusion is used by HVAC contractors, plumbers, electricians, appliance repair services, locksmiths, landscapers, cleaning services, and field service contractors.

## User reviews

Pros & cons

SL

Saul L.

Co-Chief Executive Officer

> "Automated “on my way” texts are fine since I do not have to communicate with clients as much."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___7118126)

SL

Saul L.

Co-Chief Executive Officer

> "I do not understand why I have to create an entire quote just to utilize a template for a very simple invoice."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___7118126)

SL

Saul L.

Co-Chief Executive Officer

> "I estimate I save about 40 hours a month on the mundane admin tasks, it’s immensely relieving."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___7118126)

Anna M.

Founder

> "They made a huge change without notifying us, without offering training on the changes, we have 42..."

[See full review](https://www.capterra.com/p/122541/Kickserv/#GetApp___6590735)

SS

Sarena S.

Office Manager

> "We love the digital billing, saves us paper, as well as the time tracking for our employees."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6403660)

Anna M.

Founder

> "I can't wait for this, with 1 day of delay in payment you start removing functionalities from the system and..."

[See full review](https://www.capterra.com/p/122541/Kickserv/#GetApp___6590735)

BT

Beatriz T.

Customer Fulfillment Specialist

> "It has been great; KS doesn't let you proceed when adding customers in if something important is missing, which..."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6589722)

MF

MARTIN F.

Owner and Technician

> "I have had only one technical problem with Kickserv and the issue was caused not by Kickserv, but by an Android..."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6510964)

MF

MARTIN F.

Owner and Technician

> "The problem was resolved within 48 hours and I received a follow-up telephone call from the same representative..."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6510964)

SS

Sarena S.

Office Manager

> "Using the phone system is fairly difficult and laggy."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6403660)

DR

Dana R.

Owner

> "All in all, I'm happy with this system. When I run into issues, I am confident that I can get it resolved..."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6506094)

JP

Joan P.

Cleaning

> "I really dislike problems with signing in - which occur fairly regularly."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6594861)

AB

Andy B.

Field Technician

> "You are getting more benefits for the cost of service you are paying."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6657790)

AB

Andy B.

Field Technician

> "The concept of jobs and tasks is confusing for new users."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6657790)

JH

Jesus H.

Account Manager

> "I like the ease it is to schedule and move scheduled jobs."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6589177)

EB

Eric B.

Owner Operator

> "I don't like the notification feature being inaccurate with times."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___5089947)

EB

Erica B.

office

> "The features that are most important are the maps to better route the techs, its simple, and i hardly ever have..."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___5086396)

JC

Jeremy C.

Manager

> "Subject to phone reception, certain areas do not allow techs to log in/out jobs or upload pictures."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4351706)

HJ

Heath J.

President

> "I really enjoy being able to review our customer base, & the ease of billing/payment before we leave."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___5077897)

SK

Scott K.

General Manager

> "Took awhile to get a good handle of things thoughout the platform, but once learnt, it's down hill."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___5057567)

SE

Susan E.

Operations Manager

> "Ease of appointments and overall layout of the calendar makes using the appointments end of the program easy. "

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4879650)

JB

James B.

Clock repair technician

> "There is no ability to log cash or check payments in the free version."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4352925)

JD

Jennifer D.

Business Office Manager

> "I love it, makes communication simple and effective"

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6589226)

JM

Jessie M.

Business Admin Director

> "We have multiple offices and cannot schedule work across regions."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4351972)

JP

Joan P.

Cleaning

> "Very useful and reliable calendar system"

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6594861)

CS

Carlo S.

Project manager

> "The one thing I don't like is that the app and the web browser is inconsitence with one another"

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4359519)

MF

MARTIN F.

Owner and Technician

> "I would whole heartedly recommend this app to any business in the service industry."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6510964)

DH

Doug H.

General Manager

> "There are essential functions that we have to do in business that Kickserv has not been able to program into the..."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___3216436)

ML

Manuel L.

Marketing Manager

> "Its intuitive and easy to get started on."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___6590209)

TS

Thomas S.

Lead System Integrator

> "The admin functions can take quite awhile to figure out."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4352642)

ZH

Zach H.

Project Coordinator

> "This allowed me quickly find which projects I needed to collect on and which ones I could start immediately."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4352048)

JH

Justin H.

Operations Manager

> "The software is lacking rich features."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4351711)

PF

Pierrette F.

Office Manager

> "I also like the fact that you can recall your customers yearly maintenance appointment by the month."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4351771)

JG

Judy G.

OFFICE MANAGER/BOOK-KEEPER

> "There isn't an easy uncomplicated way to delete services that are not needed once they are signed on for. "

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___3216115)

RY

Robbin Y.

Accountant

> "Kickserv helped us do away with bulky job files, helps us manage weekly timecards for our technicians, gives our..."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___3225192)

MH

Michelle H.

Director of Business Operations

> "That I am not able to track our technicians locations"

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___3225276)

Almodyr B.

Data Analyst

> "The reporting and analytics tools were also extremely beneficial in understanding how my company was performing."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4626025)

GW

Greg W.

Operations Manager

> "Doesn’t always sync easily with our accounting system."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___3487162)

CS

Carlo S.

Project manager

> "I liked the fact that the browser I'm able to control all my jobs in one place."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___4359519)

NB

Nicolin B.

Plumber

> "Not applicable for my job I don't need all the features."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___3237549)

JJ

Joshua J.

Company owner

> "Being able to set up an account, schedule work, invoice onsite, and get paid all in the same program is..."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___3237670)

DH

Doug H.

General Manager

> "Support is sometimes tedious."

[See full review](https://www.capterra.com/p/122541/Kickserv/#Capterra___3216436)

[View Reviews](https://www.capterra.com/p/122541/Kickserv/reviews/)

JB

Johnathan B.

Business Manager

> "The setup process was easy, the support team has been responsive and helpful, and the software has provided many features..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131436)

AG

Andrew G.

Production Manager

> "After all they produce software for managing relationships and billing clients but they can't allow their own clients to..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7020270)

BM

Bobby M.

Owner

> "The ability to have all of the most important functions of my business in one software that also automates customer..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074207)

PW

Pam W.

Owner and Office Manager

> "Service Fusion's reporting is useless, as it's impossible to run a valid report on all active service/maintenance plans."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131495)

TW

TRAVIS W.

Service Manager

> "The platform is user‑friendly, and once everything is set up, it streamlines scheduling, dispatching, and customer..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7079054)

PW

Pam W.

Owner and Office Manager

> "You can't run job reports, for example, to be able to determine how long it takes us to complete a job."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131495)

JW

Jim W.

Operations Manager

> "It is accomplishing or primary goal which was to create a record of jobs past so that we can reference them inthe future..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7075829)

RP

Rick P.

President

> "Being unable to view "ALL" the PM Jobs for each month in a LARGE VIEWABLE WINDOW sucks!"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7075403)

CM

Chelsea M.

Office Manager

> "I like the customer support, and that our technicians can add notes and photos in real time."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074813)

CR

Carina R.

Accounts Receivable

> "not been able to void invoices, the service management agreement does not detail anything this feature should be able to tell..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6280870)

TW

TRAVIS W.

Service Manager

> "Having customer history, job notes, and quotes in one system improves response time and accuracy."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7079054)

TB

Tony B.

Account Executive

> "I have not been able to figure out if there is a way to search for customers based on geographic location."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074190)

JM

John M.

Operations Manager - Service and Special Projects Division

> "Latest updates to the app and backend have resulted in a smoother operating experince, this app is definetly on the right..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7133246)

MC

Michael C.

Manager

> "Task" items mysteriously delete themselves from the schedule. But the real issue is our data. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7105357)

SH

Sharon H.

Office Administrator

> "Service Fusion provides good value for money, easy to use for the entire team, prompt and helpful customer support, and..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074932)

RS

Rebecca S.

Office Manager

> "When doing progress billing it is not easy to add late fees to the last invoice paid. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074164)

EG

Ed G.

Sales Management

> "Very satisfied, very easy to navigate, the menu is clear and precise, reports function works very well I like it you can..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7108434)

AS

Ashley S.

service coordinator

> "the customizable document feature is lacking."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131499)

TW

TRAVIS W.

Service Manager

> "Mobile app access keeps field techs aligned and reduces back‑and‑forth emails or calls."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7079054)

GK

Gary K.

Owner

> "The dashboard does not let you see the backend info with a click."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131520)

SS

Stacey S.

Owner, accounts payable, admin

> "I love that they have a phone system that works over the internet, loads of additional features such as inventory tracking,..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721)

IK

Ilan K.

President

> "Poor customer support, bad UX/UI, poor customization."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131449)

PW

Pam W.

Owner and Office Manager

> "We have found some work arounds and still do many things manually because we often don't have time to be messing with..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131495)

DC

Daniel C.

Service Manager

> "After last upgrade the web site has slow page boot up."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074799)

AG

Alfred G.

sales manager

> "i like the schedule, its friendly usage and the billing is good, payments and invoice is good , communication ifs good"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7095807)

AN

Albert N.

President

> "Service call a.i. needs a lot of work for a new set up and to many missed calls as customer service told me that if i didn't..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6280913)

DM

Duane M.

Cabinet And Appliance Manager

> "I like the overall layout, and being able to color code the jobs for an easy visualization. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074179)

CA

Chris A.

Territory Manager

> "Moving to new pages and functions having it go off needs to stop!"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074310)

DC

Daniel C.

Service Manager

> "I use Service Fusion daily to track and complete task with great confidence and accuracy. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074799)

CY

Chad Y.

Sales

> "system is very user friendly, The support-help could be better, I don't like the online help request function."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074390)

JH

John H.

Owner

> "I find the software overall very easy to use, and not being huge on using a computer I find it simple to look up our..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074151)

GS

Gregg S.

Director of Operations

> "It is just very slow to update the software or add meaningful features. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131562)

BS

Brandy S.

Office Manager

> "The dispatch grid is nice to see everything and being able to customize what things it shows is great."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7132103)

AG

Andrew G.

Production Manager

> "Then they refused to make the switch and started to deactivate my team's accounts, meanwhile our team is trying to get ahold..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7020270)

MJ

Melissa J.

Business Manager

> "The Jobs Dashboard and Estimates Dashboard make it so easy to find the information we are looking for."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074166)

MJ

Melissa J.

Business Manager

> "Nobody has resolved our issue in our almost-two-years with SF of syncing. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074166)

JH

John H.

Owner

> "I appreciate how easy it is to generate a PO#, and the ability to email it to any of our vendors to get the order placed."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074151)

JW

Jennifer W.

Customer Relations Manager

> "Some of the updates that have caused issues with the program."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074147)

AS

Ashley S.

service coordinator

> "The amount of users (unlimited) for the cost, is the best value for money in comparison with similar software."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131499)

BH

Breanna H.

Builder Relations Manager

> "I have experienced the dispatch page not loading at times."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074216)

PG

Paul G.

Director of Operations

> "Everything you need for a CRM is easily accessible via the app or the online dashboard. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131481)

GS

Gregg S.

Director of Operations

> "We have a lot of areas that do not have a good signal."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131562)

LE

Leisa E.

Administrative Assistant

> "It is very detailed and helps keep my day-to-day task organized."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074148)

AW

Andrea W.

Administrative Assistant

> "The scheduling and reporting features are sometimes skewed if the date is not entered correctly."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6281846)

JH

John H.

Owner

> "It's very easy for me to update an existing customer, or to add a new customer to the system."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074151)

JP

Jamie P.

Project Engineer

> "Document set up and formatting is a major challenge, especially if you have a lot of info for a small space."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6280995)

PW

Pam W.

Owner and Office Manager

> "The most recent search update and notifications are a huge improvement!"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131495)

BS

Brandy S.

Office Manager

> "They have taken up to a year and a half to fix an issue on their end."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7132103)

RS

Rebecca S.

Office Manager

> "Love the communication with the customer through emails and text message. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074164)

MC

Michael C.

Manager

> "Customer service is virtually nonexistent. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7105357)

PW

Phil W.

Admin

> "Improvements to mobile app and features added to enhance app"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7132405)

SS

Stacey S.

Owner, accounts payable, admin

> "At first we were excited about the new platform, but after four months of paying for our current platform (Jobber) and..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721)

PK

Pavan K.

Project Manager

> "Over all its good. but if you can speed up the pages opening time, that would be great."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7076819)

PB

Paul B.

Member

> "Also getting our text numbers back to our main number not a 888 number still is a problem."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6280843)

PW

Phil W.

Admin

> "You are trying to be more responsive to issues, current & improving responsiveness."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7132405)

EV

Elizabeth V.

Accounting

> "Can not take payments for multiples locations at the same time if they are separate accounts."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6280837)

MC

Miriam C.

Office Manager

> "It has truly simplified our workload and schedules. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074710)

SS

Stacey S.

Owner, accounts payable, admin

> "Even more disappointing that they have no way to migrate job history and it took us four months and so far about 4k to find..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721)

AS

Ashley S.

service coordinator

> "Onboarding was great, and fairly easy data import, the cost is budget friendly especially with unlimited users."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131499)

SS

Stacey S.

Owner, accounts payable, admin

> "We've spent a lot of time working on getting it set up but can't continue investing time and money into a program that..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721)

EG

Ed G.

Sales Management

> "Very easy to create an estimate as well as converting an estimate into a job"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7108434)

SS

Stacey S.

Owner, accounts payable, admin

> "Even last week when they charged our card for $2500 with zero explanation (I can only assume it's for the next three months)..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721)

PW

Pam W.

Owner and Office Manager

> "Hoping Service Fusion keeps its promise to keep updating their system."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131495)

NA

Natalie A.

Manager

> "invoicing can be complicated when you change to progress billing."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6281856)

JM

Julie M.

Business Development

> "The speed on the desktop has gotten faster, which is great. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131454)

SS

Stacey S.

Owner, accounts payable, admin

> "The breaking point came yesterday when we discovered much to our chagrin that the job history could not be migrated. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721)

CM

Chelsea M.

Office Manager

> "Invoicing directly from the software is great"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074813)

AJ

Alicia J.

Co-Owner

> "Not being able to see the customer file while taking a payment. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6282156)

GK

Gary K.

Owner

> "We are using most every feature and look forward to long awaited upgrades."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7131520)

JL

Jessica L.

Project manager

> "Reports are not easy to use."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074146)

CY

Chad Y.

Sales

> "converting estimates to orders very easy"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074390)

FW

Frank W.

Service Manager

> "The accounting side can be a little confusing especially for a novice with that side of the business."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6282096)

JM

John M.

Operations Manager - Service and Special Projects Division

> "With an expanding team we are experiencing good value for the money we are spending."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7133246)

LW

Lisa W.

Office Manager

> "Invoicing issues before job is done."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6280829)

CA

Chris A.

Territory Manager

> "Very easy to navigate and the estimating function is a game changer!"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074310)

SS

Stacey S.

Owner, accounts payable, admin

> "Really disappointing customer service and trying to cancel is turning out to be incredibly difficult! "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721)

CY

Chad Y.

Sales

> "scheduling is easy and adaptable with changes"

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074390)

SS

Stacey S.

Owner, accounts payable, admin

> "Rather than throw good money after bad, we're pulling the plug. "

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___6562721)

CA

Chris A.

Territory Manager

> "Field workers also love the convenience in the field."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___7074310)

LJW

Lila J W.

Broker

> "We signed up because their sales people told us that their system would work for what we needed. After we signed up and..."

[See full review](https://www.capterra.com/p/135788/Service-Fusion/#Capterra___5091621)

[View Reviews](https://www.capterra.com/p/135788/Service-Fusion/reviews/)

## User interface

4.42 (387)

4.27 (308)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Absence Management

207

Important

Access Controls/Permissions

150

Important

Activity Tracking

120

Important

Kickserv

26/40

-   Absence Management
-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Scheduling
-   Automated Scheduling
-   Availability Management
-   Booking Management
-   Calendar Management
-   Calendar Sync
-   Class Scheduling
-   Customer Database
-   Customizable Branding
-   Customizable Fields
-   Drag & Drop
-   Employee Management
-   Employee Scheduling
-   Facility Scheduling
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Personalization and Recommendation
-   Real-Time Notifications
-   Real-time Scheduling
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Room Booking
-   Self Service Portal
-   Shift Swapping
-   Task Scheduling
-   Third-Party Integrations
-   Timesheet Management
-   Time Zone Tracking
-   User Management

[See all features](https://www.capterra.com/p/122541/Kickserv/#features)

Service Fusion

Top features

27/40

-   Absence Management
-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Scheduling
-   Automated Scheduling
-   Availability Management
-   Booking Management
-   Calendar Management
-   Calendar Sync
-   Class Scheduling
-   Customer Database
-   Customizable Branding
-   Customizable Fields
-   Drag & Drop
-   Employee Management
-   Employee Scheduling
-   Facility Scheduling
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Personalization and Recommendation
-   Real-Time Notifications
-   Real-time Scheduling
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Room Booking
-   Self Service Portal
-   Shift Swapping
-   Task Scheduling
-   Third-Party Integrations
-   Timesheet Management
-   Time Zone Tracking
-   User Management

[See all features](https://www.capterra.com/p/135788/Service-Fusion/#features)

### Recognition

No recognitions have been awarded to Kickserv

No recognitions have been awarded to Service Fusion

### Deployment & support

Kickserv

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Service Fusion

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Kickserv

-   By KickServ
-   Located in United States
-   Founded in

Service Fusion

-   By KickServ
-   Located in United States
-   Founded in

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