# Docusign vs SignWell: Features and Cost Comparison 2026 | Capterra

> Docusign vs SignWell: Which digital signature tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision.

Source: https://www.capterra.com/compare/121506-184497/Docusign-vs-Docsketch

---

# Docusign vs SignWell Features and Cost Comparison

Last updated March 27th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

DocusignSignWell2/4 selected

[Docusign](https://www.capterra.com/p/121506/Docusign/)[4.7 (9256)](https://www.capterra.com/p/121506/Docusign/reviews/)

[SignWell](https://www.capterra.com/p/184497/Docsketch/)[4.9 (2614)](https://www.capterra.com/p/184497/Docsketch/reviews/)

[## Docusign](https://www.capterra.com/p/121506/Docusign/)[4.7 (9256)](https://www.capterra.com/p/121506/Docusign/reviews/)

[## SignWell](https://www.capterra.com/p/184497/Docsketch/)[4.9 (2614)](https://www.capterra.com/p/184497/Docsketch/reviews/)

Starting Price

$15.00/month

Starting Price

$15.00/month

Value-for-Money

4.5

Functionality

4.7

Ease of Use

4.7

Customer Service

4.5

Starting Price

$12.00/month

Starting Price

$12.00/month

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.9

Customer Service

4.8

Reviews Sentiment

Based on [9,256 reviews](https://www.capterra.com/p/121506/Docusign/reviews/)

Positive

8,960

Neutral

225

Negative

71

Positive

8,960

Neutral

225

Negative

71

Reviews Sentiment

Based on [2,614 reviews](https://www.capterra.com/p/184497/Docsketch/reviews/)

Positive

2,595

Neutral

16

Negative

3

Positive

2,595

Neutral

16

Negative

3

Best for (according to reviews)

-   **Business size**: Small businesses account for 66% of reviews (5,980), demonstrating broad uptake among this segment compared to enterprises (17%) and midsize businesses (14%).
-   **Industry**: Real estate, computer software, and IT/services collectively represent 17% of reviews, indicating usage across diverse sectors with no single industry predominating.
-   **Use cases**: Digital signature leads with 91% of reviews, followed by contract management (31%) and document management (17%), highlighting a focus on secure document workflows.

Best for (according to reviews)

-   **Business size**: Small businesses account for 2,289 reviews (97%), showing widespread use among this segment.
-   **Industry**: Real estate, marketing and advertising, and IT/services together represent 27% of reviews, indicating diverse adoption across these fields.
-   **Use cases**: Digital signature (97%) and legal document management (16%) are primary, highlighting focus on secure, efficient document handling.

## Reviewer verdict

Docusign

Reviewers find Docusign well-suited for organizations needing comprehensive and secure electronic signature solutions, appreciating its customizable interface, multiple authentication methods, and integrations with tools like Google Drive and Google Docs. Users say it is particularly valuable for businesses that require multi-party signing, mobile signature capture, and efficient remote transactions, though they note the higher cost and occasional document management issues.

SignWell

SignWell users consider it a strong choice for small businesses and individuals seeking an affordable, easy-to-use digital signature platform with flexible device support and straightforward workflows. They highlight its intuitive document upload, audit trail, and Zapier integration for workflow automation, while mentioning that it is especially appealing for those who prioritize cost-effectiveness and essential features over advanced customization.

## Features comparison

When comparing Docusign and SignWell in the digital signature space, it's important to look beyond price and assess the specific features each one offers. This ensures that the choice you make aligns with your needs and prevents unnecessary costs. Here's a look at some key factors to consider and how these options compare. \[[1](#source-item-1)\]

Key features rated by users

Features selected based on 50,519 reviews from Digital Signature users.  
about the Fit Score methodology.

Fit Score methodology

To calculate the Fit Score, our proprietary methodology factors in the following:

  

-   The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used.
-   Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings.

  

Please note:

  

-   To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews.
-   If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation.

Docusign

93%Fit

Feature ratings

Electronic Signature

4.9

Multi-Party Signing

4.7

Authentication

4.7

Mobile Signature Capture

4.7

SignWell

90%Fit

High performer

Feature ratings

Electronic Signature

4.9

Multi-Party Signing

4.9

Authentication

4.8

Mobile Signature Capture

4.8

Electronic Signature

4.9 (3078)

4.9 (1954)

DocuSign users appreciate the convenience, speed, and legality of its electronic signature feature. They find it simplifies obtaining signatures, reduces the need for physical paperwork, and allows for efficient remote transactions. They also value the ability to save and reuse signatures, saying that it makes the process faster and more efficient. However, some users mention issues with banks not accepting electronic signatures and the requirement for recipients to purchase the software. SignWell users also find the electronic signature feature convenient and easy to use. They appreciate the ability to sign documents without needing to see the signer in person and the multiple options for adding signatures. They value the security and legal binding of the signatures, though some mention a lack of signing order and extra steps for assigning signatures. Overall, users think DocuSign offers a robust and legally binding electronic signature feature, while they value SignWell for its ease of use and flexibility in adding signatures.

Multi-Party Signing

4.7 (2214)

4.9 (1418)

DocuSign users find the multi-party signing feature essential for their business needs, saying that it allows multiple signers to sign documents from different locations. They appreciate the ability to set signing orders and the convenience of having all signatures in one document. However, some users mention that the function is not always intuitive and can be inefficient. SignWell users also value the multi-party signing feature, noting its importance for their business operations. They find it easy to set up and appreciate the ability to control the signing order and track who has signed. Some users mention a desire for more flexibility in signing order and notifications. In summary, users think DocuSign's multi-party signing feature is essential and convenient, while they value SignWell for its ease of setup and tracking capabilities.

Authentication

4.7 (1929)

4.8 (1094)

DocuSign users appreciate the various authentication methods available, such as access codes, SMS verification, and knowledge-based authentication. They find these methods ensure the security and integrity of the signing process, providing a secure platform for conducting business transactions. However, some users mention issues with the cost of authentication and the inability to merge accounts. SignWell users also value the authentication feature, noting its importance for validating legal and binding documents. They appreciate the audit trail and the ability to ensure only authorized users access sensitive documents. Some users mention a desire for additional authentication methods, such as selfies. Overall, users think DocuSign offers a secure and reliable authentication process, while they value SignWell for its audit trail and ability to ensure document security.

Mobile Signature Capture

4.7 (1855)

4.8 (1145)

DocuSign users find the mobile signature capture feature convenient and efficient, saying that it allows them to sign documents on the go from their smartphones or tablets. They appreciate the flexibility it offers, especially for employees and clients who prefer using mobile devices. However, some users mention difficulties with reading long documents on small screens. SignWell users also value the mobile signature capture feature, noting its importance for clients who are often on the go. They find it easy to use and appreciate the ability to sign documents without needing additional software. Some users mention that the text can be hard to read on some mobile phones. In general, users think DocuSign's mobile signature capture feature is convenient and flexible, while they value SignWell for its ease of use and accessibility for mobile users.

## Pricing comparison

### Starting prices

Docusign

$15.00

Flat Rate

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/121506/Docusign/pricing/)

SignWell

$12.00

Flat Rate

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/184497/Docsketch/pricing/)

### Value-for-money analysis

4.5 (9256)

4.8 (2614)

A dive into reviewer perceptions about the value for money of both Docusign and SignWell demonstrates that Docusign reviewers consider it to offer comprehensive features and security, while SignWell reviewers comment on its affordability and flexibility for small businesses and occasional users. Reviewers find that Docusign provides good value for money, especially for businesses needing robust e-signature solutions. They appreciate its time-saving features, integration capabilities, and the ability to sign documents from anywhere. However, some users mention that the cost can be high, particularly for small businesses or those with limited signing needs. They also note that not all features are accessible during the free trial, and the pricing structure can be confusing. With regard to SignWell, reviewers appreciate its cost-effective pricing and the availability of a generous free plan, which they find suitable for small businesses and personal use. They highlight the affordability and simplicity of the platform, noting that it offers essential features without unnecessary costs. However, some users mention limitations in the free version, such as the number of documents and advanced features being restricted to higher-tier plans. They also find the pricing plans a bit confusing but generally feel that SignWell provides good value for money.

## Integrations

Popular Integrations

Compare available integrations between Docusign and SignWell.

### Salesforce Platform

Docusign

SignWell

### HubSpot CRM

Docusign

SignWell

### OneDrive

Docusign

SignWell

### Google Drive

Docusign

SignWell

### Dropbox Business

Docusign

SignWell

### Zapier

Docusign

SignWell

### Google Workspace

Docusign

SignWell

### ServiceNow

Docusign

SignWell

Total Integrations

23

Google Drive

Users mention that DocuSign integrates seamlessly with Google Drive, which they say helps in storing, managing, and backing up signed documents efficiently in cloud-based folders.

Google Docs

Reviewers state that DocuSign works well with Google Docs, which they note allows easy drafting, sharing, and signing of documents, enhancing collaboration and streamlining workflows.

Docusign Integrations (23)

-   [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/)
-   [Box](https://www.capterra.com/p/148766/Box/)
-   [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)
-   [Gmail](https://www.capterra.com/p/202338/Gmail/)
-   [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)
-   [Google Drive](https://www.capterra.com/p/161425/Drive/)
-   [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)
-   [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)
-   [LSEG Risk Intelligence](https://www.capterra.com/p/185117/LSEG-Risk-Intelligence/)
-   [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)
-   [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)
-   [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)
-   [monday.com](https://www.capterra.com/p/147657/monday-com/)
-   [OneDrive](https://www.capterra.com/p/161304/OneDrive/)
-   [Quik!](https://www.capterra.com/p/80633/Quik-Forms/)
-   [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)
-   [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)
-   [SAP Ariba Contracts](https://www.capterra.com/p/87450/Ariba-Contract-Management/)
-   [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)
-   [Stripe](https://www.capterra.com/p/123889/Stripe/)
-   [Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/)
-   [Zapier](https://www.capterra.com/p/130182/Zapier/)
-   [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)

Total Integrations

13

Zapier

Users report that integrating Zapier with SignWell automates document workflows, such as sending contracts from CRM systems and storing signed documents in Google Drive, noting that it enhances efficiency.

SignWell Integrations (13)

-   [Close](https://www.capterra.com/p/132667/Close-io/)
-   [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)
-   [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)
-   [Google Drive](https://www.capterra.com/p/161425/Drive/)
-   [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)
-   [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)
-   [Keap](https://www.capterra.com/p/76390/Infusionsoft/)
-   [OneDrive](https://www.capterra.com/p/161304/OneDrive/)
-   [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)
-   [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)
-   [Salesforce CPQ & Billing](https://www.capterra.com/p/120111/SteelBrick-CPQ/)
-   [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)
-   [Zapier](https://www.capterra.com/p/130182/Zapier/)

For each product, we show you the most common integrations according to our user reviews and analyze themes in what reviewers say to highlight what you need to know.

## How does the user experience compare on Docusign vs SignWell?

### Overall rating

4.7 (9256)

4.9 (2614)

### User interface

Docusign

SignWell

### Customer service and support

Docusign

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

SignWell

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

## What users say about the pros and cons of Docusign vs SignWell

These digital signature software solutions have been evaluated by verified reviewers on Capterra. Check out what real users say about Docusign and SignWell to find out which one would work best for your needs. Users appreciate Docusign for its efficient digital signing capabilities, noting its seamless integration with other systems and ease of capturing digital signatures. They also value its user-friendly interface, which can be customized to suit organizational needs, and its reliable user access management, highlighting the straightforward setup and trustworthiness. Meanwhile, SignWell users praise its document signing features, citing the flexibility of signing on any device and the intuitive workflow. They also appreciate the free trial, which offers essential features without cost, and the straightforward document upload and signature process, which saves time and effort. When it comes to cons, Docusign users mention issues with document management, such as slow load times and occasional crashes, and find the pricing to be high. At the same time, SignWell users note the inconvenience of excessive email notifications and limitations in field customization, such as difficulty resizing fields and aligning data fields accurately. \[[2](#source-item-2)\]

Pros

Docusign

JH

Jeff H

Account ExecutiveResearch, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“I’m able to personalize notes to send to my clients and their signers, and it also integrates with our Salesforce for less administrative clicking through as deals progress to final stages.“

December 30, 2025

RS

Ryan S

Director of PlanningFinancial Services, 2 - 10 employeesUsed the software for: More than 2 years.

“It’s reliable, intuitive, and saves significant time by simplifying document sending, signing, and tracking, especially when working with clients or multiple parties.“

February 17, 2026

SignWell

AC

Arlene C

Functional ConsultantInformation Technology and Services, Self-employedUsed the software for: I used a free trial.

“I was able to easily setup my document for gathering signatures and it automatically sent me the final signed documents automatically after all signitures were done.“

October 21, 2025

MB

Monica B

Visionary OwnerCosmetics, 2 - 10 employeesUsed the software for: Less than 6 months.

“I was able to upload documents, add signature and date fields quickly, and send them out without the recipient needing to create an account.“

February 4, 2026

Cons

Docusign

TW

Tisha W

Health Services CoordinatorHospital & Health Care, 10,001+ employeesUsed the software for: Less than 6 months.

“While DocuSign offers functionality for signing documents, allowing document editing, and a strong notification system, the support is somewhat unavailable when you need it.“

March 1, 2026

MD

Milena D

RARetail, Self-employedUsed the software for: More than 2 years.

“Their website and customer support give conflicting information about refunds, and they automatically renewed my subscription without any prior notice or clear warning. When I tried to cancel, they refused to refund even though I reached out immediately.“

October 30, 2025

SignWell

Alex N

Web DesignerMarketing and Advertising, Self-employedUsed the software for: Less than 6 months.

“One quirk that I noticed is that immediately after I send the contract, I receive an email notification that the contract has been viewed by the client, which is not the case. If they can get that glitch resolved, that would be helpful, because it is confusing to see that it's been viewed when it hasn't.“

February 26, 2026

RH

Richard H

Founder and CEOInformation Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“Only issue I’ve found so far is that the order for gathering signatures hasn’t worked as I’d expected it to, with documents coming to me for signature first rather than to other party, even after I set the order to be other party first.“

November 12, 2025

* * *

Sources

1.  Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from digital signature software. This list is not exhaustive. For additional features, refer to the vendor’s website.
    
2.  Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar.
    

* * *

Popular comparisons

-   [Docusign vs Dropbox Sign](https://www.capterra.com/compare/121506-144797/Docusign-vs-HelloSign)
-   [Docusign vs Adobe Acrobat](https://www.capterra.com/compare/121506-251329/Docusign-vs-Adobe-Acrobat-DC)
-   [Docusign vs DigiSigner](https://www.capterra.com/compare/121506-151821/Docusign-vs-DigiSigner)
-   [Docusign vs PandaDoc](https://www.capterra.com/compare/121506-131735/Docusign-vs-PandaDoc)
-   [Docusign vs Jotform](https://www.capterra.com/compare/121506-158456/Docusign-vs-JotForm-4-0)

-   [SignWell vs DigiSigner](https://www.capterra.com/compare/151821-184497/DigiSigner-vs-Docsketch)
-   [SignWell vs Dropbox Sign](https://www.capterra.com/compare/144797-184497/HelloSign-vs-Docsketch)
-   [SignWell vs Adobe Acrobat](https://www.capterra.com/compare/184497-251329/Docsketch-vs-Adobe-Acrobat-DC)
-   [SignWell vs Xodo Sign](https://www.capterra.com/compare/160894-184497/eversign-vs-Docsketch)
-   [SignWell vs Jotform](https://www.capterra.com/compare/158456-184497/JotForm-4-0-vs-Docsketch)