# Docusign vs DigiSigner: Features and Cost Comparison 2026 | Capterra

> Docusign vs DigiSigner: Which digital signature tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision.

Source: https://www.capterra.com/compare/121506-151821/Docusign-vs-DigiSigner

---

# Docusign vs DigiSigner Features and Cost Comparison

Last updated March 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

DocusignDigiSigner2/4 selected

[Docusign](https://www.capterra.com/p/121506/Docusign/)[4.7 (9256)](https://www.capterra.com/p/121506/Docusign/reviews/)

[DigiSigner](https://www.capterra.com/p/151821/DigiSigner/)[4.8 (1450)](https://www.capterra.com/p/151821/DigiSigner/reviews/)

[## Docusign](https://www.capterra.com/p/121506/Docusign/)[4.7 (9256)](https://www.capterra.com/p/121506/Docusign/reviews/)

[## DigiSigner](https://www.capterra.com/p/151821/DigiSigner/)[4.8 (1450)](https://www.capterra.com/p/151821/DigiSigner/reviews/)

Starting Price

$15.00/month

Starting Price

$15.00/month

Value-for-Money

4.5

Functionality

4.7

Ease of Use

4.7

Customer Service

4.5

Starting Price

$25.00/month

Starting Price

$25.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

Based on [9,256 reviews](https://www.capterra.com/p/121506/Docusign/reviews/)

Positive

8,960

Neutral

225

Negative

71

Positive

8,960

Neutral

225

Negative

71

Reviews Sentiment

JH

MR

MP

Based on [1,450 reviews](https://www.capterra.com/p/151821/DigiSigner/reviews/)

Positive

1,407

Neutral

37

Negative

6

Positive

1,407

Neutral

37

Negative

6

Best for (according to reviews)

-   **Business size**: Small businesses account for 66% of reviews (5,980), demonstrating broad uptake among this segment compared to enterprises (17%) and midsize businesses (14%).
-   **Industry**: Real estate, computer software, and IT/services collectively represent 17% of reviews, indicating usage across diverse sectors with no single industry predominating.
-   **Use cases**: Digital signature leads with 91% of reviews, followed by contract management (31%) and document management (17%), highlighting a focus on secure document workflows.

Best for (according to reviews)

-   **Business size**: Small businesses account for 1167 reviews, representing 87% of feedback, indicating strong adoption among this segment.
-   **Industry**: Real estate, education management, and IT services together contribute 24% of reviews, showing moderate usage across these sectors.
-   **Use cases**: Digital signature dominates with 99% of reviews, while document control and collaboration are minor use cases, highlighting focus on secure e-signature workflows.

## Reviewer verdict

Docusign

DocuSign users find it best for organizations needing a comprehensive and secure digital signature solution with strong authentication options, multi-party signing, and mobile signature capture. Reviewers highlight its user-friendly interface, customizable workflows, and reliable integrations, noting that it streamlines processes like contract management and loan approvals. However, they mention that the higher price and occasional document management issues may be drawbacks for smaller businesses or those with limited signing needs.

DigiSigner

DigiSigner users consider it ideal for individuals and small businesses seeking a straightforward, secure, and cost-effective e-signature tool. Reviewers value its simplicity, competitive pricing, and the availability of a free version, appreciating its efficient multi-party signing and responsive mobile features. However, they note that limited document management capabilities and restrictions on document uploads may be challenging for users with more complex needs or higher document volumes.

## Features comparison

When looking at digital signature tools like Docusign and DigiSigner, price is just one factor to consider. Understanding their features and differences can help determine which one best suits your needs, maximizing efficiency while avoiding unnecessary costs. Here's how they compare in key areas that matter most. \[[1](#source-item-1)\]

Key features rated by users

Features selected based on 50,519 reviews from Digital Signature users.  
about the Fit Score methodology.

Fit Score methodology

To calculate the Fit Score, our proprietary methodology factors in the following:

  

-   The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used.
-   Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings.

  

Please note:

  

-   To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews.
-   If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation.

Docusign

93%Fit

Feature ratings

Electronic Signature

4.9

Multi-Party Signing

4.7

Authentication

4.7

Mobile Signature Capture

4.7

DigiSigner

85%Fit

High performer

Feature ratings

Electronic Signature

4.9

Multi-Party Signing

4.8

Authentication

4.7

Mobile Signature Capture

4.7

Electronic Signature

4.9 (3078)

4.9 (874)

DocuSign users appreciate the convenience, speed, and legality of its electronic signature feature. They find it simplifies obtaining signatures, reduces the need for physical paperwork, and allows for remote transactions. Users also value the ability to sign documents from anywhere, at any time, using any device. Meanwhile, DigiSigner users find its electronic signature feature easy to use and secure. They mention it saves time, reduces paperwork, and ensures compliance. However, some DigiSigner users find the signature process somewhat confusing. Overall, users value DocuSign for its comprehensive and user-friendly electronic signature capabilities, while they appreciate DigiSigner for its simplicity and security.

Multi-Party Signing

4.7 (2214)

4.8 (657)

DocuSign users find the multi-party signing feature essential for their business, appreciating the ability to have multiple signers from different locations sign documents securely and efficiently. They value the option to set signing orders, which they say provides clarity. However, some DocuSign users mention that the process can be slow and not very intuitive. DigiSigner users also appreciate the multi-party signing feature, noting its efficiency and the ability to set signing orders. They find it useful for collaborative document signing and mention that it saves time. In general, users value DocuSign for its secure and clear multi-party signing process, while they appreciate DigiSigner for its efficiency and ease of use.

Authentication

4.7 (1929)

4.7 (585)

DocuSign users value the multiple authentication methods available, such as access codes, SMS verification, and knowledge-based authentication. They find these methods ensure the security and integrity of the signing process. Users also appreciate the audit trails and the ability to verify signers' identities. On the other hand, DigiSigner users appreciate the authentication feature for its ability to verify the authenticity of signatures and documents. They mention the inclusion of IP addresses and timestamps as useful for verification. However, some DigiSigner users find the lack of notification features a downside. Overall, users find DocuSign's authentication methods comprehensive and secure, while they appreciate DigiSigner for its verification capabilities.

Mobile Signature Capture

4.7 (1855)

4.7 (397)

DocuSign users find the mobile signature capture feature highly convenient, allowing them to sign documents on the go from their smartphones or tablets. They appreciate the flexibility and efficiency it provides, especially for remote work. Users also value the ability to save and reuse signatures across devices. Meanwhile, DigiSigner users also find the mobile signature capture feature useful, noting its ease of use and the ability to sign documents from anywhere. They appreciate the responsiveness on mobile devices and the time it saves. In summary, users value DocuSign for its flexible and efficient mobile signature capture, while they appreciate DigiSigner for its ease of use and responsiveness.

## Pricing comparison

### Starting prices

Docusign

$15.00

Flat Rate

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/121506/Docusign/pricing/)

DigiSigner

$25.00

Per User

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/151821/DigiSigner/pricing/)

### Value-for-money analysis

4.5 (9256)

4.6 (1450)

A comparison of how reviewers evaluate the value for money provided by both Docusign and DigiSigner indicates that Docusign reviewers find it offers extensive features and integration capabilities, while DigiSigner reviewers appreciate its affordability and flexible pricing plans. Reviewers find that Docusign offers a comprehensive solution for digital signatures and document management, which they say helps save time and reduce costs. They appreciate its ability to integrate with other systems and the convenience of signing documents from anywhere. However, some users note that Docusign can be expensive, especially for small businesses or those with limited signing needs. They also mention that the free trial does not include all features, which can be a drawback for evaluating the full capabilities of the software. When it comes to DigiSigner, reviewers appreciate its cost-effectiveness and the availability of a free version, which they find suitable for personal or occasional use. They value the affordable pricing plans and the ability to upgrade as needed. Users also highlight the simplicity and ease of use of DigiSigner. However, some users feel that the limitations of the free version, such as the low number of documents allowed per month, can be restrictive. They also mention that the pricing for higher usage can become expensive, which may not be ideal for small businesses or infrequent users.

## How does the user experience compare on Docusign vs DigiSigner?

### Overall rating

4.7 (9256)

4.8 (1450)

### User interface

Docusign

DigiSigner

### Customer service and support

Docusign

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

DigiSigner

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

## What users say about the pros and cons of Docusign vs DigiSigner

Docusign and DigiSigner are two options for digital signature software users to meet their business needs. Both products have been reviewed on Capterra. Check out what real users say about Docusign vs DigiSigner to find the best fit for you. Users appreciate Docusign for its efficient digital signing capabilities, noting that it simplifies processes like loan approvals and contract management. They also value its user-friendly interface, which they find customizable and easy to navigate. Additionally, reviewers highlight the platform's user access management, indicating that setup is straightforward and the system is reliable. Meanwhile, DigiSigner users praise its document signing features for being secure and user-friendly, with a straightforward interface. They also appreciate its competitive pricing and the availability of a free trial, which they find beneficial for small businesses and individual users. As for the cons, Docusign users mention issues with document management, citing occasional slow load times and difficulties with document control. They also find the pricing to be high, especially for small businesses. When it comes to DigiSigner, users note challenges with document management, such as limited editing capabilities and a less sophisticated filing system. They also express concerns about document uploads, mentioning restrictions on the number of uploads and difficulties with editing uploaded documents. \[[2](#source-item-2)\]

Pros

Docusign

JH

Jeff H

Account ExecutiveResearch, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“I’m able to personalize notes to send to my clients and their signers, and it also integrates with our Salesforce for less administrative clicking through as deals progress to final stages.“

December 30, 2025

RS

Ryan S

Director of PlanningFinancial Services, 2 - 10 employeesUsed the software for: More than 2 years.

“It’s reliable, intuitive, and saves significant time by simplifying document sending, signing, and tracking, especially when working with clients or multiple parties.“

February 17, 2026

DigiSigner

JH

Jennifer H

Office ManagerConstruction, 2 - 10 employeesUsed the software for: 6-12 months.

“The platform’s document management features are well-organized and intuitive, allowing me to upload, track, and manage signed files with ease.“

December 8, 2025

MR

Mike R

QA ManagerConsumer Goods, 11 - 50 employeesUsed the software for: 6-12 months.

“The main thing I enjoy about DigiSigner is that the complimentary account allows for a few signatures (3) without having to pay a subscription.“

October 9, 2025

Cons

Docusign

TW

Tisha W

Health Services CoordinatorHospital & Health Care, 10,001+ employeesUsed the software for: Less than 6 months.

“While DocuSign offers functionality for signing documents, allowing document editing, and a strong notification system, the support is somewhat unavailable when you need it.“

March 1, 2026

MD

Milena D

RARetail, Self-employedUsed the software for: More than 2 years.

“Their website and customer support give conflicting information about refunds, and they automatically renewed my subscription without any prior notice or clear warning. When I tried to cancel, they refused to refund even though I reached out immediately.“

October 30, 2025

DigiSigner

AG

Annemarie G

ChairmanCivic & Social Organization, 2 - 10 employeesUsed the software for: 6-12 months.

“I hate the fact that the free version does not allow you fix a document if you accidentally loaded the wrong version it counts as on upload - so with 3 documents per month which should be ample unless you have to make changes to one document then you can run out quickly - our club does not require so many documents to be signed but getting one document right took me 2 months ... because the committee kept making changes and every time I ran out of credits... very frustrating when you haven't achieved anything and you are out of credits.“

June 17, 2025

RS

RAHUL S

Sales LeaderInformation Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“There was no option to add a phone number, and the text field made it difficult to enter one.“

December 5, 2025

* * *

Sources

1.  Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from digital signature software. This list is not exhaustive. For additional features, refer to the vendor’s website.
    
2.  Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar.
    

* * *

Popular comparisons

-   [Docusign vs SignWell](https://www.capterra.com/compare/121506-184497/Docusign-vs-Docsketch)
-   [Docusign vs Dropbox Sign](https://www.capterra.com/compare/121506-144797/Docusign-vs-HelloSign)
-   [Docusign vs Adobe Acrobat](https://www.capterra.com/compare/121506-251329/Docusign-vs-Adobe-Acrobat-DC)
-   [Docusign vs PandaDoc](https://www.capterra.com/compare/121506-131735/Docusign-vs-PandaDoc)
-   [Docusign vs Jotform](https://www.capterra.com/compare/121506-158456/Docusign-vs-JotForm-4-0)

-   [DigiSigner vs SignWell](https://www.capterra.com/compare/151821-184497/DigiSigner-vs-Docsketch)
-   [DigiSigner vs Dropbox Sign](https://www.capterra.com/compare/144797-151821/HelloSign-vs-DigiSigner)
-   [DigiSigner vs Xodo Sign](https://www.capterra.com/compare/151821-160894/DigiSigner-vs-eversign)
-   [DigiSigner vs Adobe Acrobat](https://www.capterra.com/compare/151821-251329/DigiSigner-vs-Adobe-Acrobat-DC)
-   [DigiSigner vs Foxit eSign](https://www.capterra.com/compare/142080-151821/eSign-Genie-vs-DigiSigner)