# Compare Docusign vs Jotform Sign 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Docusign and Jotform Sign based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/121506-10014571/Docusign-vs-Jotform-Sign

---

# Docusign vs Jotform Sign Features and Cost Comparison

Last updated March 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

DocusignJotform Sign2/4 selected

[Docusign](https://www.capterra.com/p/121506/Docusign/)[4.7 (9,256)](https://www.capterra.com/p/121506/Docusign/reviews/)

[Jotform Sign](https://www.capterra.com/p/10014571/Jotform-Sign/)[4.8 (216)](https://www.capterra.com/p/10014571/Jotform-Sign/reviews/)

[## Docusign](https://www.capterra.com/p/121506/Docusign/)[4.7 (9,256)](https://www.capterra.com/p/121506/Docusign/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.5

Functionality

4.7

Ease of Use

4.7

Customer Service

4.5

Reviews Sentiment

Based on [9,256 reviews](#user-reviews)

Positive

8,960

Neutral

225

Negative

71

[## Jotform Sign](https://www.capterra.com/p/10014571/Jotform-Sign/)[4.8 (216)](https://www.capterra.com/p/10014571/Jotform-Sign/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.8

Customer Service

4.6

Reviews Sentiment

Based on [216 reviews](#user-reviews)

Positive

213

Neutral

2

Negative

1

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 21,279 reviews from digital signature software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

69%Fit

Missing features

Feature ratings

Electronic Signature

4.9

Signature Capture

NA

Data Security

4.7

Multi-Party Signing

4.7

Signature Creation

NA

64%Fit

Missing features

Feature ratings

Electronic Signature

4.9

Signature Capture

NA

Data Security

4.8

Multi-Party Signing

4.7

Signature Creation

NA

User satisfaction

User satisfaction

4.7

User reviews[9,256](https://www.capterra.com/p/121506/Docusign/reviews/)

Ease of use

4.7

Functionality

4.7

Value for money

4.5

Customer support

4.5

User satisfaction

4.8

User reviews[216](https://www.capterra.com/p/10014571/Jotform-Sign/reviews/)

Ease of use

4.8

Functionality

4.6

Value for money

4.6

Customer support

4.6

Price starts from

Price starts from

$15Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Designed for small to large businesses in insurance, finance, government, real estate, and other industries.

Best for

Whether you run a business, nonprofit, or work in education or healthcare, Jotform makes it easy to collect and manage information. Receive payments, registrations, appointments, uploads, and more.

## User reviews

Pros & cons

JH

Jeff H.

Account Executive

> "I’m able to personalize notes to send to my clients and their signers, and it also integrates with our Salesforce for less administrative clicking through as deals progress to..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7071065)

TW

Tisha W.

Health Services Coordinator

> "While DocuSign offers functionality for signing documents, allowing document editing, and a strong notification system, the support is somewhat unavailable when you need it."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7104830)

RS

Ryan S.

Director of Planning

> "It’s reliable, intuitive, and saves significant time by simplifying document sending, signing, and tracking, especially when working with clients or multiple parties."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7097209)

MD

Milena D.

RA

> "Their website and customer support give conflicting information about refunds, and they automatically renewed my subscription without any prior notice or clear warning. When I..."

[See full review](https://www.capterra.com/p/121506/Docusign/#SoftwareAdvice___7036771)

Kristl K.

Sr Customer Service Representative

> "It makes document management so simple and fast, letting me securely sign my signature across any device seamlessly with real-time tracking."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7093495)

LG

Lauren G.

Office Manager

> "The only difficult thing I have found with the software is that if the email is sent to an individual who needs sig, that person cannot forward it to anyone else for review or the..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7116735)

JM

Jasmin M.

Accounting Assistant

> "It’s intuitive, saves a lot of time, and provides secure, legally binding signatures. While some advanced features take a bit of getting used to, it has greatly streamlined the..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7108460)

Ruben a F.

Owner

> "The pricing can get a little expensive if you need to send a lot of documents, and sometimes the setup for sending documents can feel a bit confusing the first time."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7109236)

Beth A.

Founder and Senior Copywriter

> "I definitely prefer Docusign to other documentation signing programmes for the simplicity, the reliability (I've been using it for over ten years and its not let me down) and how..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7084568)

CS

Charles S.

Managing Director

> "My main pain point is that whilst you can link Google Drive, it only allows you to access My Drive documents and not ones on a shared drive."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6854982)

VD

Valerie D.

Director of Finance and Legal Compliance

> "I appreciate the drag and drop features and the ability to easily combine different file types into one package for signing without changing them to PDFs first."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7109470)

Hallye N.

Owner

> "It can only hold information for so long and the links expire quickly when sharing documents via the software."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7109841)

Kartikeya G.

Property Manager

> "We at Minikaal Corporation have been using DocuSign since 2019 primarily for residential lease agreements and real estate contracts, and it has become a core part of our document..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7110544)

VR

Verified Reviewer

Patient Financial Navigator

> "The overall cost of using DocuSign can feel relatively high, especially for individuals or smaller teams who may only need basic features and could find the pricing difficult to..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7101727)

Kartikeya G.

Property Manager

> "The platform is reliable, widely accepted in our industry, and makes it easy to get multiple parties to review and sign documents from anywhere, which saves time and eliminates..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7110544)

VR

Verified Reviewer

Product owner

> "Features locked behind upgrades e.g., advanced templates feel like constant upselling, eroding value"

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7104574)

KC

Kelli C.

Secretary

> "It keeps everything in one place, the tracking and reporting features help me follow up quickly, and I don’t have to worry about losing documents or waiting forever for signatures."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7056315)

VR

Verified Reviewer

Vice President

> "Sometimes there are issues where it may not notify me via email when a signature was completed and instead shows it as viewed."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7060122)

VR

Verified Reviewer

Territory Account Executive

> "Most of our clients are all over the world and we only meet virtually, and that’s where DocuSign has provided the most value for me and my team, signing and managing documents and..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7043493)

VR

Verified Reviewer

President

> "Some parts of the setup and customization process can feel a little confusing at first, especially for more advanced workflows."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7117469)

Lacretia H.

OWNER

> "It has streamlined the way I handle contracts, agreements, and important documents, making processes faster, more professional, and far more efficient."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7072800)

JM

Jocelyn M.

Partner

> "The price is really expensive per envelope that is sent. If you are sending a lot of envelopes on the daily it can pile up pretty fast."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7105584)

BA

BISHNU A.

Project Engineer

> "In a project management, where document flow is high and you have to be involved with multiple parties, this act as a major tool in time saving and quick decision."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7085285)

Beth A.

Founder and Senior Copywriter

> "Occasionally, I find it difficult to find the right part of the website for signing documentation with just one signer."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7084568)

Ravi V.

QA

> "It is one of the nice tools to get your contracts or other similar documents signed remotely, like employee joining contracts or lease documents."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7069259)

SJ

Stefanny J.

Project Manager

> "Branding options are basic (logo + accent color only) and template editing lacks the drag-and-drop freedom offered by newer rivals."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6847267)

VR

Verified Reviewer

Account Executive

> "It feels secure and professional, which builds trust, and once documents are sent, the tracking and reminders make it easy to keep deals moving without manual follow-ups."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7085644)

VR

Verified Reviewer

Advisor

> "When a client fails authorization, sometimes there are issues resending the forms without completely starting over."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7059372)

EF

Enamul F.

Civil Engineer

> "Its interface is intuitive, allowing users to navigate and complete tasks efficiently, minimizing the learning curve and maximizing productivity."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7047905)

JJ

Jarvis J.

Owner

> "Having to sign into my account to retrieve a document that was signed a while ago can be a bit cumbersome. "

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7113345)

MND

Mamute Nicholas D.

Sales and Marketing Specialist

> "I cherish the bulk send capability of Docusign, it makes it easy to distribute and send documents such as marketing contracts, sales commissions, customer notifications etc to..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6769888)

VR

Verified Reviewer

Registered Dietitian

> "Also, occasionally the interface can feel slightly confusing when managing multiple documents or envelopes."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7108480)

EM

Edward M.

General Manager

> "DocuSign is an intergal part of our contract process and it offers a robust, modern architecture, built upon a solid history of agreement managment and signature processing."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6804000)

HW

Harry W.

Deal Strategy

> "My only complaint about docusign is not having the ability to attach other people as a sender."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7062841)

MC

Mario C.

SMB Renewals Account Manager

> "Docusign also provide realtime document status updates, alerts and notifications that help keep my team and clients on the loop, reducing delayed approvals."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6831011)

OA

Odukunle A.

Advance mental health staff

> "The signature box was such a huge problem for most clients and strange thing is if there was a problem and you need to rectify it seems impossible."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7036342)

EM

Edward M.

General Manager

> "DocuSign has significantly improved our ability to manage contracts, communicate agreement processes & steps to clients, and ensure all parties are notified as the document is..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6804000)

MB

Melissa B.

AVP Human Resources

> "Sometimes we encounter errors when customers have to sign documents that are over a hundred pages."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7036903)

VR

Verified Reviewer

Account Executive

> "It consistently speeds up contract turnaround, improves buyer experience, and reduces deal friction, making it easier to close business efficiently and at scale."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7074635)

VR

Verified Reviewer

Athlete and marketing consultant

> "It can be cumbersome to locate signed files for the signer’s record."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7018470)

PS

Pereira S.

Informatics Engineer

> "It allow us to save repeatable information into reusable templates which help streamline our signing process and enhance efficiency in managing our complex workflows."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6777491)

RF

Robert F.

Sales Representative

> "The downside is the emails often getting on spam we are obliged to resend or ask for verifications ."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7060894)

VR

Verified Reviewer

Account Executive

> "The signing experience is straightforward for recipients, works well across devices, and removes the need for printing, scanning, or chasing paperwork."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7085644)

VC

Valery C.

Intern

> "There isn’t much that I didn’t really like about it, but the interface should include the basic templates to be attractive to new customers."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7028221)

NdM

N'dea M.

Human Resources Technician

> "My organization is in the process of an ERP implementation and Docusign is one of the many programs we are able to integrate into the new system."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7020861)

Joe R.

IT director

> "The only thing I came across was a couple of times where it was not sending notifications that a document has been signed"

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7036580)

MH

Mark H.

Operations Manager

> "Docusign is among the important tools that our company uses for e-signatures for documents including approving contracts and billing payments."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6829597)

FG

Fredrik G.

System Engineer

> "Their plan and pricing structure is also very complicated and hard to manage what is correct for us."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7052425)

KM

Karen M.

Managing Editor

> "Docusign makes it very easy to send, sign, and manage documents online, which is a lifesaver for handling contracts and forms remotely."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7044020)

VK

Vatsal K.

Software Engineer Intern

> "Their phone app isn't as friendly to use as their desktop website and some features have conflicting names which is sometimes confusing."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7053681)

OU

Owen U.

IT information Security analyst

> "Its intuitive interface and extensive integrations simplify workflow automation, while compliance with standards like ISO 27001 and GDPR ensures data protection. While the pricing..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6834951)

KS

Keykhosrow S.

Broker

> "I was charged 3 times for the same account and customer service does not have phone (only email) and after 2 week still have not solve the problem."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6768984)

VR

Verified Reviewer

Head Enterprise Sales

> "The smooth flow and Integration into CPQ in Salesforce enables reps to live in one place vs another system."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7062381)

Nathaniel C.

Account Executive

> "Also, some advanced features are locked behind higher tiers, which may be overkill unless you're a large enterprise."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7085290)

PS

Pereira S.

Informatics Engineer

> "We really love having Docusign on board because it ensures that electronic signatures are legally binding and secure, providing the same level of validation as handwritten..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6777491)

VR

Verified Reviewer

Conference Center Manager

> "so I can't keep a templet I have to upload a new pdf everytime I send a new contract."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7108191)

Kevin J.

Operations Project Coordinator

> "DocuSign has offered me the simplest digital documents signing experience making it possible to quickly sign all documents that needs my signature."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6790068)

SF

Syed F.

Software Engineer

> "The cost can be high for small businesses or individuals, particularly if you require advanced features such as bulk sending or integrations. While you can use the mobile app too,..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6701345)

Katina Randi G.

Nurse

> "DocuSign document management tools helps keep documents that are to be signed well organized making it easy to know which ones has been signed already and which ones are pending."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6779728)

TH

Tracey H.

MCA

> "It is slow to load, everytime I open a form in the rooms version I have to wait for the document to load and it seems to take longer than other programs."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6861668)

JH

Jeffrey H.

Billing

> "At our medical facility, we chose DocuSign for its strong security, encryption, and legally binding signatures—critical for handling sensitive patient documents."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6789919)

BN

Britt N.

Archival Producer

> "I don't like how you can't get back into the document sometimes after both parties signed, until the owner sends the finalized agreement."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6762805)

RL

Ramona L.

AE

> "It’s a straightforward and secure way to manage documents that require signatures, saving a huge amount of time compared to traditional methods."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7048895)

NdM

N'dea M.

Human Resources Technician

> "Some Cons to Docusign in comparison to other platforms that are alike, the features are not as advanced as I would."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7020861)

Ahinoam M.

Licensed Insurance Agent

> "Overall, my experience with DocuSign has been smooth and efficient—signing, sending, and managing documents is quick, secure, and straightforward, making it a reliable tool for..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7075091)

PG

Patricia G.

Customer Service Lead

> "For the number of envelopes that we actually use per month, it's expensive."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7076466)

JG

Jessica G.

Realtor

> "I like the ease of use and document management with Docusign, it is especially helpful with clients who have contracts for new construction homes being built that require..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7064957)

SW

Sabrina W.

Staff Contract Administrator

> "Document not editable after submission. Although the document is sent as a PDF corrections cannot be made requiring the document envelope to be canceled/deleted and the process to..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6515574)

TW

Tisha W.

Health Services Coordinator

> "The best of DocuSign is ability to notify you when someone has to sign or when you sign a document."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7104830)

VR

Verified Reviewer

President

> "Pricing can also be a drawback for smaller businesses or individuals who only need occasional use."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7117469)

SH

Suhail H.

QA Member

> "I like how quick and secure DocuSign is for signing off on quality reports, as well as the templates it offers, which save me from expending time on repetitive things."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6772173)

BC

Betty C.

Owner

> "Some features are a little cumbersome such as I’m unsure why there are two places to assign fields to the signer, and the price is expensive."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6843834)

MW

Melissa W.

Hospital Administrator

> "Docusign simplifies the process of having multiple parties sign paperwork and streamlines our processes."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7062059)

BS

Bruce S.

Programme Manager

> "We only have 10 people who create documents using this but around 200 who need to sign and it makes it expensive."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6886982)

Katina Randi G.

Nurse

> "DocuSign helps me to sign and share signed documents in bulk which is a really useful thing when i have loads of documents to sign."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6779728)

SF

Sergi F.

Sales Compensation Analyst

> "We used to wait days for people to print, sign, and scan."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7067870)

TW

Tabatha W.

Nursing Manager

> "Overall, DocuSign has been a reliable and efficient e-signature solution that makes managing documents effortless and saves a lot of time."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7084085)

KW

Kate W.

Office Manager

> "I just thought the pricing structure was too high with limited options for users who need a cheap form and maybe don’t use it all the time."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6858311)

Kevin J.

Operations Project Coordinator

> "It allowed me to setup a reusable electronic signature making it easy and fast to add a signature to a document."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6790068)

TE

Taya E.

Medical Assistant

> "I don't have many cons with using Docusign, but sometimes there is difficulty trying to edit or add onto the document after it has been uploaded."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6810078)

[View Reviews](https://www.capterra.com/p/121506/Docusign/reviews/)

CB

Christie B.

OWNER

> "Its intuitive interface and versatile templates make form creation simple, while integration with various..."

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6329513)

EL

Edward L.

Manager

> "Inability to correctly position fields such as signature date and etc on PDF seems to be a nightmare as it is..."

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6786355)

HS

Hailey S.

Tattoo Artist

> "Jotform Sign has changed the way my tattoo clients prepare consent forms and appointment requests dramatically...."

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6290848)

AR

Asia R.

Owner

> "Sometimes it looks wonky on the completed document because i'm not able to adjust the font and size like i can on..."

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6764613)

RK

Rebecca K.

Digital Services Librarian

> "I like the Jotform Sign automation, which automatically turns signed submissions into PDF documents, but I can..."

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6258553)

SW

Susan W.

Executive Director

> "The field auto-detect features aren't the best when uploading a pre-existing PDF."

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6766222)

MH

Madison H.

Operations Manager

> "Being able to customize each form and document is extremely beneficial and the process for requesting,..."

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6265118)

PF

Pedro F.

teacher

> "Pricing limitations, limited design customization, complexity for beginners"

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6764733)

SW

Susan W.

Executive Director

> "We are already very integrated with Jotform, and I loved that they offered this service so I didn't need to go..."

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6766222)

MP

Maddie P.

Tattoo Artist

> "At least 3 or 4 times a month my client will spend 15 mins filling out and signing forms and then they will just..."

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6312399)

AR

Asia R.

Owner

> "I like the ease of being able to fill in the form fields for forms that are sent on a recurring basis."

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6764613)

JM

James M.

Owner

> "Can't think of anything other than the file size limit has sometimes caused small problems."

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6765686)

MC

Michael C.

COO

> "Its options to build your form from scratch is easy even for a novice."

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___7064244)

AR

Asia R.

Owner

> "I also don't like that it's not as easy to send a one-time document that needs a signature."

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6764613)

PA

Paula A.

Owner Photographer

> "I like how simple Jotform is to use, both in tailoring forms to your specific business, to sharing with clients,..."

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6271213)

AZ

Anna Z.

Life and Career Coach, HR Consultant

> "Sometimes, creating the JotForm forms can be clunky"

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6765147)

MT

MaChelsea T.

Tax Professional

> "It makes creating forms and collecting data incredibly easy and efficient. Plus, the customizable templates save..."

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6337630)

DB

Denise B.

High Risk Birth Doula

> "It's challenging to delete canceled forms."

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6786178)

MC

Michael C.

COO

> "Even though, we use the free version, the prices are reasonable and comes with great service."

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___7064244)

WA

Wendy A.

Teacher

> "Also, it is difficult to make changes to some of the features if you want to customize."

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6270928)

VR

Verified Reviewer

Tax Preparer

> "Good to have for clients, can add as many questions as needed, clients can upload all their documents & its safe..."

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6259060)

CP

Christine P.

President

> "Sometimes I can find it a little difficult to get the formatting of the form correct."

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6328905)

RM

Rocio M.

Executive Director

> "The templates are well-designed and easy to customize, making the entire process seamless and efficient."

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6764835)

JW

Joy W.

Computer technician

> "One drawback could be its pricing structure, depending on your needs and budget."

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6258531)

Bo K.

Customer Service Ambassador

> "Nice quick tool for automating e-signatures, has an e-sign builder which can be easily created for users by just..."

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6086431)

PB

Peter B.

Web admin

> "Can feel a bit clunky setting up a new form on a mobile device"

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6258506)

AB

Ally B.

Founder and Lead Planner

> "Made my life easier and having one program to review my forms and signed documents has been so amazing!"

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6307283)

BJ

Brandi J.

Owner and hairstylist

> "If the system goes down, it takes a while to restore."

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6656503)

AS

Adriana S.

Owner

> "I have used this platform for many years in different ways and I really love the new features and how easy it is..."

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6258943)

JW

Josh W.

Student Pastor

> "Sometimes it does not sync with our google drive."

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6329065)

DC

David C.

Director Of Marketing

> "Very easy to use, integrates well with Jotform, and simplifies the signing process."

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6786334)

BJ

Bridget J.

Owner

> "The trouble with integration of payment forms"

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6260568)

JV

Jenie V.

Consultant and owner

> "I like The convenience of being able to sign contracts via pdf and jotform."

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6508481)

RK

Rebecca K.

Digital Services Librarian

> "We do not use Jotform Sign because of some restrictions."

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6258553)

AKR

Aditya Kumar R.

For the Requirements Form

> "I like the whole plateform but as I was working on the project I liked it's digital signature feature."

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6258484)

NG

Nicole G.

Owner

> "Dislike the lack of storage for free version"

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6258431)

JC

Joel C.

IT Director

> "JotForm Approval with Sign is the perfect combination for the internal workflow."

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6258601)

CD

Chelsea D.

Skin specialist

> "Sometimes the signature gets messed up but not a big con."

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6330930)

JW

Joy W.

Computer technician

> "Overall, my experience with Jotform Sign was positive due to its user-friendly interface and efficient document..."

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6258531)

TAW

Tara Ann W.

Executive Assistant

> "I haven't used Jotform in my job position for long to run into any problems."

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6258573)

TH

Tianna H.

Balloon Artist

> "It has been very useful in keeping track of all my inquiries and client information."

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6271655)

LC

Lorraine C.

SHRO

> "the pricing of Jotform is not competitive"

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6259183)

PW

Pam W.

Executive Director

> "Some templates make it even easier to figure out."

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6786245)

LG

Laura G.

Young Birder Programs Coordinator

> "Some users had issues uploading documents even when the file size was set high."

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6213212)

KV

Karen V.

Executive Director

> "I love using JotForm for our non profit programs and our K-12 School."

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6270947)

SP

Stephanie P.

Cosmetologist

> "Some Old phones can’t hit the submit button due to mobile version."

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6208168)

EG

Emily G.

Marketing Director

> "I like the customization ability of the Jotform platforms."

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6270990)

CH

Cherie H.

Owner

> "It was expensive to purchase for a small business."

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6325925)

AS

Adriana S.

Owner

> "The simplicity in building custom fields and user friendliness."

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6258943)

EP

Elicia P.

Operating Committee

> "Which defeated the purpose of being able to import addresses and directly share/email. "

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6208084)

KP

Kirsty P.

Animal Rehabilitation Therapist

> "Also good to store forms securely with signitures"

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6740273)

HP

Heather P.

Owner

> "If conducting a survey, limiting the amount of responses is a drag. "

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6208119)

RB

REBECCA B.

ADMIN-OWNER

> "I LOVE HOW PAYEMNTS CAN BE TAKEN DIRECTLY INSIDE EACH FORM."

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6731653)

AE

Audra E.

Owner

> "Hard to update. If you create too many forms, you will be charged."

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6222695)

SG

Susan G.

owner

> "Jotform has been a super easy alternative to use for having the guests of our vacation rental sign their rental..."

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6270902)

MP

Maddie P.

Tattoo Artist

> "Its extremely frustrating."

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6312399)

TA

Tunjib A.

Owner

> "easy to build forms, provides a very interactive professional feel for clients"

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6271093)

AE

Audra E.

Owner

> "Clients had difficultly using form, in the end caused me more work."

[See full review](https://www.capterra.com/p/10014571/Jotform-Sign/#Capterra___6222695)

[View Reviews](https://www.capterra.com/p/10014571/Jotform-Sign/reviews/)

## User interface

4.74 (9,256)

[Jotform Sign](https://www.capterra.com/p/10014571/Jotform-Sign/)

4.77 (216)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Docusign

28/37

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Trail
-   Authentication
-   Compliance Management
-   Contact Management
-   Contract/License Management
-   Customizable Fields
-   Data Security
-   Document Conversion
-   Document Management
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   Encryption
-   File Sharing
-   Forms Management
-   Generative AI
-   Mobile Access
-   Mobile Signature Capture
-   Multi-Party Signing
-   Reminders
-   Reporting & Statistics
-   Signature Capture
-   Signature Creation
-   Single Sign On
-   Status Tracking
-   Team Collaboration
-   Template Management
-   Third-Party Integrations
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/121506/Docusign/#features)

Jotform Sign

Top features

31/37

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Trail
-   Authentication
-   Compliance Management
-   Contact Management
-   Contract/License Management
-   Customizable Fields
-   Data Security
-   Document Conversion
-   Document Management
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   Encryption
-   File Sharing
-   Forms Management
-   Generative AI
-   Mobile Access
-   Mobile Signature Capture
-   Multi-Party Signing
-   Reminders
-   Reporting & Statistics
-   Signature Capture
-   Signature Creation
-   Single Sign On
-   Status Tracking
-   Team Collaboration
-   Template Management
-   Third-Party Integrations
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/10014571/Jotform-Sign/#features)

### Recognition

No recognitions have been awarded to Docusign

No recognitions have been awarded to Jotform Sign

### Deployment & support

Docusign

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Jotform Sign

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Docusign

-   By Docusign
-   Located in United States
-   Founded in 2004

Jotform Sign

-   By Jotform
-   Located in United States
-   Founded in 2006

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