# Compare When I Work vs uAttend 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare When I Work and uAttend based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/121248-126444/When-I-Work-vs-uAttend

---

# When I Work vs uAttend Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

When I WorkuAttend2/4 selected

[When I Work](https://www.capterra.com/p/121248/When-I-Work/)[4.5 (1,287)](https://www.capterra.com/p/121248/When-I-Work/reviews/)

[uAttend](https://www.capterra.com/p/126444/uAttend/)[4.5 (456)](https://www.capterra.com/p/126444/uAttend/reviews/)

[## When I Work](https://www.capterra.com/p/121248/When-I-Work/)[4.5 (1,287)](https://www.capterra.com/p/121248/When-I-Work/reviews/)

Starting Price

$2.50/month

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [1,287 reviews](#user-reviews)

Positive

1,159

Neutral

92

Negative

36

[## uAttend](https://www.capterra.com/p/126444/uAttend/)[4.5 (456)](https://www.capterra.com/p/126444/uAttend/reviews/)

Starting Price

$29.00/month

Value-for-Money

4.5

Functionality

4.3

Ease of Use

4.5

Customer Service

4.7

Reviews Sentiment

BR

JR

Based on [456 reviews](#user-reviews)

Positive

414

Neutral

31

Negative

11

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## Summary

* * *

Key features rated by users

Features selected based on 15,815 reviews from time clock software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Missing features

Feature ratings

Clock In/Out

4.7

Employee Time Tracking

4.6

Timesheet Management

4.6

Mobile Access

4.5

Payroll Reporting

NA

71%Fit

Missing features

Feature ratings

Clock In/Out

4.3

Employee Time Tracking

4.5

Timesheet Management

4.6

Mobile Access

4.6

Payroll Reporting

NA

User satisfaction

User satisfaction

4.5

User reviews[1,287](https://www.capterra.com/p/121248/When-I-Work/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.4

Customer support

4.4

User satisfaction

4.5

User reviews[456](https://www.capterra.com/p/126444/uAttend/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.5

Customer support

4.7

Price starts from

Price starts from

$2.50Per User, Per Month

-   Free version
-   Free trial

Price starts from

$29Per Month

-   Free version
-   Free trial

Best for

Best for

From small businesses to large enterprise operations, management teams in every industry are using When I Work's software to save time scheduling shift-based employees & improve communication.

Best for

uAttend is best for any size business that wants more accurate time tracking, advanced workforce management solutions, and automated processes from punch to payroll.

## User reviews

Pros & cons

Stenie O.

Owner CEO

> "When I work is great for time tracking, team communication, and saving time on scheduling. Plus, you can make your business schedule ahead..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7109622)

ACG

Adem Can G.

Operations Manager

> "System is not quick enough to get bookings, there are many duplication issues, views are not clear enough it does not make sense to not..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035956)

VR

Verified Reviewer

Admin

> "It makes scheduling simple, keeps the team connected, and the mobile app adds great flexibility. While there’s minor room for improvement..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7127320)

JR

Jonathan R.

IT Admin

> "No Auditing capability to see if unauthorized changes were made, and does not work for complex workflows."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7102270)

GB

Gareth B.

Office manager

> "Cost effective way of tracking our team, costs and time on sites, helping the PM's track performance and budgets."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7036439)

MY

Melyssa Y.

Manager

> "Also not being able to set a permanent schedule for everyone / duplicating the same work week over and over"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7102943)

RM

Rose M.

General Manager

> "I have no issues with this app my crew see the schedule as soon as I post it and the work chat gives us time to message for open shifts"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7103655)

VR

Verified Reviewer

Account Manager

> "Occasionally notifications can be a little delayed or easy to miss, and some features feel limited unless you’re on a higher plan."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7069530)

MrElonElon U.

Compliance

> "For example, the ability for employees to swap shifts directly in the app and for managers to validate quickly significantly reduces..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7133402)

TW

Taylor W.

Construction Engineer

> "Many times I find that my clock in or clock out submission does not go through - it's like the app glitches & doesn't allow me to do..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6313442)

MR

Melany R.

DSP

> "I also like the timesheet reports, i do my billing off it and my clients love the lack of micro management it offers"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035957)

JR

Justin R.

Digital Librarian

> "For an organization trying to implement this software to staff that are used to doing schedules in other ways it has been difficult for..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6427523)

EM

Edward M.

General Manager

> "Our switch on a small scale to this platform, has expanded across many workgroups in our organization, allowing us to share staff and..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6803998)

EW

Erin W.

Coordinator

> "When you first open When I Work as a user, you're immediately on the "available shifts" tab. While this is a great method of trying to get..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6615876)

MY

Melyssa Y.

Manager

> "I like how I could copy and paste shifts to make it quicker and it let me know when people weren’t available when I was scheduling"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7102943)

MrElonElon U.

Compliance

> "Also, notifications can sometimes become overwhelming or missed depending on usage."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7133402)

VR

Verified Reviewer

PS

> "It helped us identify which tasks needed to be done or prioritized, and we could easily see any changes or updates to our schedules just by..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6864522)

LB

Laura B.

Manager

> "Specifically trying to differentiate between inperson and phone shifts was challenging"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035953)

ES

Ed S.

Practice Manager

> "The employees like the ease of clocking on from their phone, i like the ability to set the parameters that require them to be on site or..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7113673)

JA

Joseph A.

Marketing Specialist

> "I disliked that the GPS feature was not realtime data and found that the GPS features in general were not always accurate."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6849095)

JL

JoAnna L.

Executive Director

> "It's also great for team members to be able to see their schedule in advance, and keeps a record of when they worked at their fingertips."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7136834)

YA

Yanina A.

Patient Care Coordinator

> "One downside of the When I Work app is that it can sometimes be slow or glitchy, especially after updates."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6805074)

MN

Muna N.

Customer service rep

> "It makes checking schedules and shift changes very convenient and Notifications help me stay updated on work changes."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7083015)

VR

Verified Reviewer

Rental Manager

> "The Mobile version can be difficult to use as an admin. "

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7086443)

VR

Verified Reviewer

Cook

> "When I Work has made it easier for management to schedule employees, and for those employees to communicate their schedule needs, upcoming..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6883508)

AW

Adam W.

Operations Manager

> "It was difficult to add depth to the tasks and scheduling."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7089031)

TS

Tanya S.

Director of Operations

> "As a regional manager, I am able to oversee and coordinate schedules easily and remotely from anywhere in the world."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7036595)

RB

Regina B.

Manager

> "It’s not easy to adjust someone’s hours if they clock out late, etc.."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7036078)

SM

Soren M.

Coach

> "When I works mobile app graphical user interface is user friendly, with easy log-in access and to view how much I was getting paid each..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7069443)

Paige F.

Production team breakout team

> "So if you had an issue all you could do is message your supervisor and coming from a background of human contact it made me feel uneasy..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6741816)

LB

Laura B.

Manager

> "It makes scheduling a large number of people less onerous, transparent and takes the pressure off my team"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035953)

NC

Nick C.

Executive Clinical Director

> "We received some initial backlash from employees who felt we were being overbearing by not taking their word for hand written time sheets,..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6429095)

CD

CJ D.

GENERAL MANAGER

> "Managers are in control of the system and it helps us in time accuracy with each staff."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7038694)

SU

Samantha U.

Director

> "The app is not as easy to customize the schedules as much as it is online."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6827938)

ES

Ed S.

Practice Manager

> "The reporting is quick and Easy, Notifications and reminders are customizable by user, It is very easy to use once you learn, Great value..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7113673)

CR

Christina R.

Instructor

> "I don’t like that you can’t see the full month calendar and it is expensive to add new users"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6766278)

Lauren H.

Practice Manager

> "Value for the money, the customer support, the ease of use, the user interface, the features to track absences and days off requested,..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6870656)

KM

Katie M.

Administrative Assistant

> "It's not really with When I Work but the way that our shifts are named and the times, it makes it a little confusing but that's on our end."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6294007)

Tomoya K.

Customer Service Representative.

> "It allowed me to even track my time so i was early for work."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7076300)

AV

Asha V.

Beauty Specialist

> "For bigger organizations, it may not be worth carrying the variable fee structure to maintain annual budgeted expenses."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6406592)

NC

Natalie C.

Night Nanny Provider

> "As a user, I like how easy it is to see my schedule, track my hours and make sure I am getting paid correctly for each shift."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7127205)

NC

Nick C.

Executive Clinical Director

> "The only drawback we are facing has less to do with When I Work and more to do with the use of productivity software in general."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6429095)

MN

Matthew N.

Assistant Director

> "It’s easy to see and identify who is scheduled and when as well as tracking hours and managing employees."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035952)

EM

Ezra M.

Owner

> "The graphics could be a little better but the functions far out weigh the graphics by far."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6505873)

PF

Paul F.

Owner

> "I like how staff can see their schedule as well as pick up open shifts without having to go through admin."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7136883)

VW

Veronica W.

Supervisor

> "A couple things that I wish the program could do is bid a partial shift on the app, it does not do that."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6766510)

DM

Danielle M.

administrative assistant

> "our techs can use this on their mobile devices and it makes it simple for them to use"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035954)

AL

Anjali L.

\-

> "Sometimes the clock in/clock out doesn't detect the location properly and takes a long time."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6475366)

MS

Mallory S.

Clinical Operations Manager

> "The ability to set recurring availability is a huge plus."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7094538)

ZZ

Zoë Z.

Receptionist

> "Additionally, notifications can sometimes be delayed, leading to confusion about shift changes."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6731063)

DL

Dakota L.

Administrative Associate

> "The best part about using When I Work is that people can drop, pickup and reschedule their own shifts. If two people want to swap it's easy..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6563954)

BC

Benjamin C.

General Manager

> "Can be a little too quick to send out email updates to staff when changing scheduling."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6754072)

SM

Sarah M.

Ops Mgr

> "Fantastic- saves our management team and workforce a lot of redundancy and missed communication. "

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7102148)

AE

Amanda E.

Front desk manager

> "Staff communication not easy but did not seem like the softwares main focus."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7002735)

Jenica R.

Administrative Assistant

> "It also saves a lot of back and forth with the employees compared to manual scheduling."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7085228)

ZZ

Zoë Z.

Receptionist

> "While the app is good, the interface can be a bit clunky and unintuitive at times."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6731063)

MrElonElon U.

Compliance

> "What I liked most about When I Work is how much time it saves on scheduling and coordination."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7133402)

KS

Kyshira S.

Digital Content Creator

> "Sends too many alerts."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6823226)

YA

Yanina A.

Patient Care Coordinator

> "The notifications keep me updated if anything changes, and I like that I can clock in and out from my phone."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6805074)

JR

Justin R.

Digital Librarian

> "Time off requests can't be changed, only deleted and re-added. Why?"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6427523)

SM

Sean M.

Store director

> "Love the hour tracking and pay tracking function"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7102165)

ZZ

Zoë Z.

Receptionist

> "It had several glitches that significantly impacted its usability."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6731063)

JR

Jessy R.

Patient Care Coordinator

> "The platform is easy to use and provides clear, helpful information, including the exact location of my shifts."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7119483)

CH

Cindy H.

Adminitrator

> "What I liked the least about When I Work is the time tracking feature because it real time updates are not automatically available..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___4857822)

ZL

Zach L.

Warehouse Manager

> "I like how quickly you can edit information in the platform and quickly pull timesheet data."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6842426)

KB

Kayla B.

Operations

> "I didn't like how When I Work wasn't easy to condense all of my scheduling, work and personal."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6699128)

ES

Ed S.

Practice Manager

> "I definitely save time doing payroll sheets at the end of the pay period."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7113673)

CA

Char A.

Site Administrator

> "Cannot change shift schedules/starting day easily"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6765905)

Tomoya K.

Customer Service Representative.

> "It allowed me to see my work schedule with ease."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7076300)

SM

Soren M.

Coach

> "Overall my experience with the application was fair, but I would not recommend the application to other customers"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7069443)

LK

Lindsey K.

Operations Manager- we are a plumbing company- no option for this in industry

> "I really love it as a software and its ability for anyone to jump in and finalize scheduling for the team without formal training in order..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6765940)

HH

Heather H.

MA

> "I dislike that I have to switch between positions."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6866888)

TM

Tom M.

Managing Partner

> "The ability for my employees to self-schedule and keep in sync through the app has been a huge help to our small business."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6766304)

HH

Heather H.

General Manager

> "Sometimes there is a lot of detritus and repeated shifts that shouldn't be."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6573807)

MR

Melany R.

DSP

> "The customer service was amazing when i requested tutorials to provide my staff."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035957)

NG

Nina G.

General Manager

> "Messaging program was not reliable and some employees weren't getting messages"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6765999)

ACG

Adem Can G.

Operations Manager

> "Shows the conflicts automatically notifications are solid."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035956)

AA

Alex A.

Chiropractor

> "Sometimes when using the app version there is a delay."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6663118)

AM

Angie M.

Part-Time Guest Services

> "There are a lot of great features to assist with scheduling numerous part-time workers, but as a worker, the ease of choosing shifts once..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6546478)

AS

Ashley S.

HR & Training Specialist

> "We once attempted to integrate When I Work's time tracking feature, but there were several issues that could not be corrected for our needs."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___5004409)

[View Reviews](https://www.capterra.com/p/121248/When-I-Work/reviews/)

BR

Baila R.

Administrative

> "It simplifies time tracking, reduces errors, and improves efficiency. While there are a few areas..."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___7092929)

Marianne O.

Executive Director

> "Putting in automatic lunches for our salaried staff should be an option, but it isn't."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___7137218)

JR

Jack R.

Accounting Specialist

> "When onboarding new employees, the process is straightforward, and it’s easy for them to punch in..."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___7105364)

SW

Suzanne W.

HR

> "This caused some issues because our pay week cut off at midnight each Saturday."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___7060869)

ZK

Zarmin K.

Lead Authorization Specialist

> "We started using this during the COVID-19 pandemic so it has been a great app for myself & co-workers."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___6437741)

CC

CHARLES C.

Workforce Manager

> "we manage multiple accounts. when logging into another account, we are forced do a search or "find my..."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___6722064)

TL

Tung L.

HR And Accounting Assistant

> "Overall, there are better products and software out there that convenient and keeping track of..."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___6478503)

CB

CJ B.

Director of Customer Advocacy

> "The thumbprint scanner would sometimes not recognize our thumbprints."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___6802621)

LB

Lorraine B.

Store Manager

> "Considering the price point, it’s fantastic and something I would definitely recommend."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___7070094)

RX

Rachel X.

Operation Manager

> "Admins clock in too! Why can’t they have hours tracked the same way as employees?"

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___7016016)

AA

Annette A.

OFFICE MANAGER

> "I would recommend this application for other small business's."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___6807869)

CB

CJ B.

Director of Customer Advocacy

> "The mobile app sometimes crashed or did not load. "

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___6802621)

TL

Tung L.

HR And Accounting Assistant

> "UAttend future product and service needs to improve more."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___6478503)

TL

Tung L.

HR And Accounting Assistant

> "This caused frustration and annoyance from people while making the timekeepers to adjust the..."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___6478503)

TB

Teresa B.

HR Manager

> "With employees in the field and in the office, uAttend has been fantastic with the ability to log..."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4353357)

RX

Rachel X.

Operation Manager

> "Factor authentication, I wish there was an option to turn it off."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___7016016)

DM

Dawn M.

Clerical

> "Customer service is great when you have questions."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___6467170)

TL

Tung L.

HR And Accounting Assistant

> "The product sometimes did not record employees time properly in real time."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___6478503)

SN

Strauss N.

Accounting/HR

> "I also liked being able to choose how each employee clocks in, whether it is with a passcode, tag,..."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4377125)

CE

Cynthia E.

Account Manager

> "If a time clock needs to be reset, it ends up adding another clock into the system. If I don't catch..."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4376810)

JB

James B.

Plant Manager

> "I really like this software it allows me to take care of payroll remotely when needed."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4377448)

RM

Riki M.

Office Manager

> "The only downside I have found is you cannot make a mass edit (to remove time) if needed (for..."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4377135)

TB

Teresa B.

HR Manager

> "There are many videos online that can be sent to employees to help with navigating the system but it..."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4353357)

DL

Dina L.

Office Manager

> "Sometimes there were glitches in the system and it wouldn't allow employees to clock in or out. "

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___3657291)

SR

Sarah R.

Office Manager

> "I know I have accurate times for my guys and it makes payroll worry free."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4376548)

JJ

Jessica J.

Vice President

> "Total lack of customer support. "

[See full review](https://www.capterra.com/p/126444/uAttend/#SoftwareAdvice___6169185)

CM

Catherine M.

Director of Operations

> "The mobile app, ease of use, remote access, ease and speed of generating reports for payroll"

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4376695)

DL

Dusty L.

Lead Medical Assistant

> "some EDD reporting I need is not available in the software."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4381447)

SN

Strauss N.

Accounting/HR

> "I've had a good overall experience and would recommend its use to anyone just starting out on using..."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4377125)

KP

Kay P.

accounting

> "Frequent errors occur in the system, so there are setbacks in progress."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4376642)

JM

Joseph M.

CEO

> "Outstanding customer support and follow up"

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___6079302)

LF

Luis F.

ACCOUNTING MANAGER

> "unable to get multiple time cards at once"

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4376744)

AB

Amanda B.

VP of Finance

> "We love the mobility of the uAttend system and the trust I have in the system."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4376511)

DT

David T.

COO

> "It doesn't integrate directly with QuickBooks Online. "

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4377059)

SF

Sarah F.

Owner

> "Works great and makes tracking my employees times so easy."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4490062)

SB

Sean B.

Owner

> "Mobile app is buggy and unreliable at times."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4376828)

DR

Deanna R.

Office Manager

> "The software was very easy to integrate with our Payroll system to upload files."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___3529771)

SD

Sue D.

Gen. Mgr

> "The only thing I found a little challenging is sometimes adding new employees to the clock. "

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4378232)

NJ

Nick J.

IT Manager

> "We use it daily for over 200+ active employees and works great!"

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4377939)

JM

John M.

Owner

> "Printing time sheets is a bit awkward."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4388610)

MG

Mark G.

manager

> "the time tracking aspect was great the ease of use the thumb print scanner all was great"

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___3596872)

CH

Clayton H.

Owner

> "I called credit card company who said not charge was declined."

[See full review](https://www.capterra.com/p/126444/uAttend/#GetApp___3943190)

MB

Marley B.

Client Service Coordinator

> "Uattend is intutitive to use and very self explanatory for me and my users."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4377572)

JR

Jordan R.

Branch Manager

> "Sometimes the biometrics portion didn't work."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___3074995)

JB

Julian B.

practice manager

> "The Reports that are available are easy to format and pull for any reporting history"

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4376475)

ZH

Zac H.

Assistant General Manager

> "Honestly, I don't have much to add as a downside."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4376714)

BG

Benie G.

Director - Enterprise Applications

> "Their customer service has been exceptional and one of the main reasons we keep using them."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4376653)

SS

Sabrina S.

President

> "The software has no capability to alert a supervisor if an employee does not punch in. "

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___2465721)

RE

Rebekah E.

Secretary

> "The program flows smoothly for an accurate and easy payroll."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4376472)

SS

Sabrina S.

President

> "They don't answer their phones on time, they don't respond quickly to support requests. "

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___2465721)

[View Reviews](https://www.capterra.com/p/126444/uAttend/reviews/)

## User interface

4.47 (1,287)

4.53 (456)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

AI Copilot

207

Important

Alerts/Notifications

150

Important

API

120

Important

When I Work

Top features

26/36

-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Attendance Tracking
-   Audit Trail
-   Automated Scheduling
-   Automatic Time Capture
-   Biometric Recognition
-   Break Management
-   Calendar Management
-   Clock In/Out
-   Compliance Management
-   Customizable Reports
-   Electronic Signature
-   Employee Management
-   Employee Portal
-   Employee Scheduling
-   Employee Time Tracking
-   Generative AI
-   Geofencing
-   HR Management
-   Labor Cost Reporting
-   Labor Forecasting
-   Lockout Periods
-   Mobile Access
-   Overtime Calculation
-   Payroll Management
-   Payroll Reporting
-   Project Time Tracking
-   Punch card
-   Real-Time Reporting
-   Reminders
-   Third-Party Integrations
-   Timesheet Management
-   Vacation/Leave Tracking

[See all features](https://www.capterra.com/p/121248/When-I-Work/#features)

uAttend

17/36

-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Attendance Tracking
-   Audit Trail
-   Automated Scheduling
-   Automatic Time Capture
-   Biometric Recognition
-   Break Management
-   Calendar Management
-   Clock In/Out
-   Compliance Management
-   Customizable Reports
-   Electronic Signature
-   Employee Management
-   Employee Portal
-   Employee Scheduling
-   Employee Time Tracking
-   Generative AI
-   Geofencing
-   HR Management
-   Labor Cost Reporting
-   Labor Forecasting
-   Lockout Periods
-   Mobile Access
-   Overtime Calculation
-   Payroll Management
-   Payroll Reporting
-   Project Time Tracking
-   Punch card
-   Real-Time Reporting
-   Reminders
-   Third-Party Integrations
-   Timesheet Management
-   Vacation/Leave Tracking

[See all features](https://www.capterra.com/p/126444/uAttend/#features)

### Recognition

No recognitions have been awarded to When I Work

No recognitions have been awarded to uAttend

### Deployment & support

When I Work

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

uAttend

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

When I Work

-   By When I Work
-   Located in United States
-   Founded in 2010

uAttend

-   By Workwell Technologies
-   Located in United States
-   Founded in 2005

## Popular Comparisons

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4.3

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4.3

Features

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4.5

Ease of Use

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[View full comparison](https://www.capterra.com/compare/121248-123038/When-I-Work-vs-7shifts-Restaurant-Scheduling)

[uAttend](https://www.capterra.com/p/126444/uAttend/)[4.53 (456)](https://www.capterra.com/p/126444/uAttend/reviews/)

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4.3

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4.3

Features

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4.5

Ease of Use

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[uAttend](https://www.capterra.com/p/126444/uAttend/)[4.53 (456)](https://www.capterra.com/p/126444/uAttend/reviews/)

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4.3

Features

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4.5

Ease of Use

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