# Compare Lightspeed Retail vs Shopify POS 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Lightspeed Retail and Shopify POS based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/120491-205337/Lightspeed-Retail-vs-Shopify-POS

---

# Lightspeed Retail vs Shopify POS Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Lightspeed RetailShopify POS2/4 selected

[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.0 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/)

[Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[4.6 (239)](https://www.capterra.com/p/205337/Shopify-POS/reviews/)

[## Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.0 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/)

Starting Price

$109.00/month

Value-for-Money

3.8

Functionality

3.9

Ease of Use

4.1

Customer Service

3.9

Reviews Sentiment

Based on [975 reviews](#user-reviews)

Positive

744

Neutral

57

Negative

174

[## Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[4.6 (239)](https://www.capterra.com/p/205337/Shopify-POS/reviews/)

Starting Price

$5.00/month

Value-for-Money

4.3

Functionality

4.5

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [239 reviews](#user-reviews)

Positive

221

Neutral

14

Negative

4

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,604 reviews from point of sale software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

68%Fit

Feature ratings

Payment Processing

2.7

Electronic Payments

3.0

Sales Reports

3.3

Inventory Tracking

3.9

Inventory Management

3.2

80%Fit

High performer

Feature ratings

Payment Processing

4.6

Electronic Payments

4.5

Sales Reports

4.5

Inventory Tracking

4.3

Inventory Management

4.3

User satisfaction

User satisfaction

4.0

User reviews[975](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/)

Ease of use

4.1

Functionality

3.9

Value for money

3.8

Customer support

3.9

User satisfaction

4.6

User reviews[239](https://www.capterra.com/p/205337/Shopify-POS/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.3

Customer support

4.4

Price starts from

Price starts from

$109Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$5Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Lightspeed's functionalities are aligned with retailers' and restaurateurs' priorities. It simplifies day-to-day tasks so you're free to focus on what matters: business growth and customer experience

Best for

Brick & mortar retailers as well as online retailers

## User reviews

Pros & cons

ED

Erin D.

Owner Operator

> "Our new system is easier for staff, more transparent on the backend, and supported by a team that actually communicates and follows through. If..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553)

ES

Elissa S.

Owner

> "It is embarrassing to have to punch customers' cc numbers in manually because you cannot obtain a functioning credit card machine."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7031785)

CT

Carleton T.

Admin

> "The main reason I signed up for Lightspeed Retail was so that I could keep my e-commerce website's stock properly synced up with my in-store..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6612572)

JW

Jeff W.

CEO

> "The integration issues, added costs of including so many additional applications and the delayed payment over the weekend, where lightspeed..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6442480)

TA

Taryn A.

Business Operations Supervisor

> "I like how all your reports are in one place and you can easily find the information you need by filtering the reports."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6437877)

ES

Elissa S.

Owner

> "In addition, I just received an email that the cost of the service will be increasing by $40/month, making it more expensive than most retail..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7031785)

AB

Amile B.

Administrator

> "It helps to give you a better view and analysis of your sales reports."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6718866)

GF

Giuliana F.

co owner

> "Then, on \[sensitive content hidden\], I received an unexpected invoice for an additional $930. When I contacted the billing department, I was..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7017561)

ED

Erin D.

Owner Operator

> "We stayed longer than we should have because switching POS systems felt overwhelming. But making the leap was 100% worth it."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553)

GF

Giuliana F.

co owner

> "After reading other reviews, I’ve found that I’m not alone in this situation—other customers have faced similar issues with misleading promises..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7017561)

KT

Kyla T.

Owner

> "We were offered a significant start up discount for the first year, and the terminal was free. Once we set up the system, it has been clear..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6358341)

ED

Erin D.

Owner Operator

> "On top of that, their customer support was virtually nonexistent most of the time, inconsistent, slow to respond, and rarely helpful."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553)

AB

Amile B.

Administrator

> "I like the inventory tracking and categorising your products."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6718866)

MW

Max W.

Manager

> "A couple times it lagged when switching screens but nothing major."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6821578)

MW

Max W.

Manager

> "I liked how fast you can ring things up when it's busy."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6821578)

ED

Erin D.

Owner Operator

> "Lightspeed made major errors on our tax forms two years in a row."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553)

AB

Amile B.

Administrator

> "Lightspeed has help me with sales analysis better."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6718866)

JW

Jeff W.

CEO

> "Overall I have spend way more time on the help desk waiting the 24-48 hours for technical support and I have had to invest more money and time..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6442480)

RA

Railan A.

Manager

> "Our overall experience has been very good - I have much more control over inventory, discounts, more robust reporting, and human error estimated."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6144025)

AS

Alex S.

owner

> "basic issues that they have not fixed have ruined my experience with what otherwise could have been a good system. Since I started using LS in..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6206780)

Faiyaz T.

CEO

> "Its user-friendly interface and customizable features make it a standout option, allowing retailers to personalize the system to meet their..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4607084)

SJ

Sean J.

CEO

> "The customer service we received when their system was crashing was the worst customers service I have experienced in any industry."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6304824)

Faiyaz T.

CEO

> "In addition to its robust capabilities, Lightspeed Retail also provides mobile access and website management functionality, providing retailers..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4607084)

EL

Elisa L.

Owner/manager

> "Impossible to call them, texted them like everyday all day to resolve problems, I could open for my first service because of them also havent..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4994010)

CE

Cody E.

Store Manager

> "Super simple and easy for my consumers transactions."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6591825)

MC

Matt C.

Pres

> "Horrible interactions when you're lucky enough to get a human involved - which is typically only on the sales side of the business. "

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6631430)

EK

Ekin K.

Operations Specialist

> "It is capable software system can handle your small retail shop with ease."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___5057285)

CV

Carolina V.

Owner

> "Even the barcode label printer will only work with an specific brand that costs almost 3 times than a generic. If you are ok with paying 3 times..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4985659)

CS

Cynthia S.

Owner

> "Accuracy is very important and when I run a report or look at inventory it is correct."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4753466)

ED

Erin D.

Owner Operator

> "We’re talking critical 1099 mistakes that could’ve caused serious issues if we hadn’t caught them ourselves."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553)

Nerissa L.

Managing Owner/ Store Manager

> "We have been using Lightspeed for our retail firearm business and this has been very helpful for us in monitoring our sales and inventory."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3879696)

JA

James A.

owner

> "Was told a lot of inaccurate information at sales, just to be told at implementation it would not do those things that were promised."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6293788)

SA

Sam A.

Owner

> "Appears simple and easy to use, simple to set up and cost effective."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6295814)

AB

Allen B.

Owner

> "In short, this means the employees get their tips, the customers believe they left a tip but were not charged and the money is for lack of a..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4833085)

RA

Railan A.

Manager

> "Inventory, POS, Reports, and discount features are all easy to configure and use."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6144025)

ED

Erin D.

Owner Operator

> "It felt like we were stranded on issues, big and small."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553)

DR

Daniel R.

Jeweler

> "Also the ability to use multiple registers at once and complete payments at the same time has been a life saver."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3550919)

GF

Giuliana F.

co owner

> "I was shocked, as this had never been disclosed to me during the sales process."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7017561)

RK

Ron K.

President

> "Overall, operating Lightspeed in multiple locations has made processing retail transactions and managing those transactions easy."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4236667)

KT

Kyla T.

Owner

> "I do not love the monthly fees now that our yearly discounted rate has come to an end."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6358341)

CD

Cameron D.

Owner

> "Pricing is affordable for small business. "

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4828347)

SA

Sam A.

Owner

> "Very poor and now we are faced with a difficult situation to migrate away from them before the cost rack up."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6295814)

JF

John F.

Owner

> "years ago it was the best customer service around."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6139527)

HA

Henry A.

Owner

> "Merchant allows debit card to proceed with a chargeback without returning the merchandise , scary and dangerous for any business."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6122275)

MZ

Melana Z.

server

> "very good, easy to use, learn and very quick to take guests orders, course meals, and send to Kitchen."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6161140)

FJ

Frank J.

CEO

> "They \[sensitive content hidden\] misrepresented the product claiming we could store our inventory in bin locations which is not true. Upon..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4940279)

CT

Chad T.

owner

> "Helped with better tracking of margin and inventory. "

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3504098)

DS

David S.

Owner

> "They just launched new payment method and are forcing me into using it or I will be charged extra transaction fee for staying with my existing..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4922683)

LB

Lynda B.

Owner

> "Payment processing is good."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6113432)

CY

Craig Y.

Operations Manager

> "DO NOT BUY Lightspeed unless your business has only plain vanilla types of customer interactions because you will not be able to reach anyone at..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4785339)

MH

Miguel H.

CEO

> "Good luck getting an email to anyone in the payments office or even have anyone in the office on a random Monday because it's a "holiday"?"

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___3589157)

AS

Alex S.

owner

> "The 2nd issue started in dec 23, I am no longer able to refund a customers purchase and put it back into inventory."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6206780)

MS

Madhusudan S.

Software Engineer

> "Many features, including simple refunds and returns."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4587257)

BH

Brandy H.

Owner

> "I cant get them to prove any damage and they haven't returned the product which I technically own. And now of course my sales rep Simon tells..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4931073)

CT

Chad T.

owner

> "Easy to access information from sales to margins to reports that really help us optimize our business"

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3504098)

MC

Matt C.

Pres

> "I had an issue with the POS service - it took 3 months just to get a response! "

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6631430)

NS

Nonde S.

Sales and Marketing Manager

> "The pros of lightspeed Is that it helps in sorting out our shops inventory very well and simplifies our work and their customer service is on..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___2955562)

JK

Jeff K.

owner

> "Lightspeed auto increased our rate 300% do to credit card processing Extortion is how they opporate"

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___4873271)

CT

Chad T.

owner

> "We have really done a better job of inventory tracking and inventory management. "

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3504098)

CD

Cameron D.

Owner

> "Lacking in some reporting function, is available at added costNew fee structure for users not interested in Lightspeed payments"

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4828347)

CA

Christine A.

Accountant

> "You can manage inventory and run reports easily."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4254750)

VR

Verified Reviewer

Director

> "Almost everything, from being totally mislead in the sales process, squeezed into their processing, ignored and dismissed on support tickets."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___5074553)

CD

Catherine D.

Owner

> "For a price that a small business can afford, Lightspeed allows us to have an efficient POS and integrated inventory system. "

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3245681)

CS

Carly S.

Owner

> "The card processing is slow, which is particularly frustrating at Christmas when we have a line to the door."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4866554)

BC

Brian C.

Owner

> "Inventory management was easy."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6180023)

Sarah C.

Director

> "We have actually found the system to be slower than before and with many glitches with stock deduction and control."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___6199289)

KM

Kaleigh M.

Owner

> "I am beyond ecstatic to be able to track my inventory in real time, manage payroll hours with ease, add items and price them almost instantly,..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3172209)

SH

Susan H.

Owner

> "The data transition has been an absolute nightmare rendering my point of sale system unable to produce accurate reports or even give a correct..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___3512896)

RL

Rebecca L.

Manager

> "As we started to accept e-transfer payments we were able to add and monitor this detail easily within our system."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3227814)

BC

Brian C.

Owner

> "A few days and a plethora of calls, emails and online messages later, someone told me the rep gave us the wrong paperwork to fill out."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6180023)

GJ

Gabriel J.

STORE MANAGER

> "I am glad we chose them for our business, They are friendly and customer service oriented when I have an issue or problem"

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3517089)

Sarah C.

Director

> "I don't know how Lightspeed is able to get away with behaviour that flagrantly ignores anti-competition laws in the UK."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___6199289)

EC

Elizabeth C.

General Manager

> "Creating items and managing retail is very easy through Lightspeed Retail. "

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3561523)

JP

James P.

Director

> "for the last 2 years we have not been able to reconcile inventory counts due the software timing out. but the icing on the cake was when they..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___3793515)

JV

Janet V.

Owner

> "It is a very user friendly system. "

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6057836)

CH

Chris H.

General manager

> "Don't expect help getting set up and really long hold time, and useless AI chat it's more like artificial stupidity."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___5056539)

Noemí P.

Marketing Director

> "Lightspeed is one of the best out there in terms of inventory management."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4320102)

CH

Chris H.

General manager

> "Lightspeed has been high maintenance and extremely picky to set up our account and completely useless in making things function on their end."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___5056539)

SH

Susan H.

Owner

> "The integration of their POS and e-commerce is awesome."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___3512896)

AC

Anna C.

CEO

> "For example, we were sold on a shopify integration, which is not true."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6210077)

[View Reviews](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/)

Dr. Mario C. M.

Founder

> "Being able to integrate seamlessly with other apps to enhance the checkout experience like gift card balances, rewards balance..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7063071)

WR

Will R.

COO

> "The receipt printer and barcode scanners disconnect daily and require manual resets of the entire system while customers are..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6836699)

FS

Fletcher S.

Customer Experience Supervisor

> "Shopify POS makes it easy to enter orders and process payments for clients, it's vital for avoiding affiliate fees when using an..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7115092)

Dr. Mario C. M.

Founder

> "The only hiccups I have is when there are software updates and I have to ensure I’m using inventory from the right location."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7063071)

VR

Verified Reviewer

Store manager

> "Shopify POS has a wide range of features, their payment processing is smooth and easy along with their inventory management..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6884318)

MB

Mason B.

Sales Associate

> "Unreliability for some hardware connectivity, POS can be slow to update and integrate with online store and back-end inputs"

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6841464)

EJ

Eric J.

Owner

> "Inventory, customers, orders, reporting, and discounts are seamlessly integrated between Shopify e-commerce and Shopify POS."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6817599)

EJ

Eric J.

Owner

> "You can not generate a list of past customer orders by line item."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6817599)

KP

Kennedy P.

Master Esthetician

> "I like the Shopify POS system for safe and secure transactions on multiple social media and online shopping platforms."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6838141)

AW

Adam W.

Operations Manager

> "It felt like there weren't enough resources to garner the knowledge necessary to integrate."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7087954)

DS

Dusiant S.

Senior computer engineer

> "Shopify POS is seamless, real-time integration between online and physical stores."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7092972)

AA

Aaron A.

Sales and Marketing

> "Offline mode is a bit limited, it works, but not as smoothly as when online."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7010581)

VR

Verified Reviewer

Sales and Marketing Manager

> "Shopify POS is a nicely packaged POS option that works great if you already have a shopify store. "

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7103256)

AP

April P.

Senior Manager

> "Shopify will continuously make updates and not inform their customers about the changes."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6789736)

CR

Cheri R.

CEO

> "You do need a few plugins for a fully functional store, but most of them have free options."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7028879)

AV

Amber V.

Retail and Purchasing Specialist

> "The convenience of the Shopify POS App is sometimes overshadowed by a need for 3rd party apps, and lots of time fiddling around."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6551955)

RB

Regina B.

Owner

> "It helps my business run smoothly and keeps everything synced in one system."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7084508)

DB

Daniella B.

Makeup sales assistant

> "I had problems sometimes with items scanning incorrectly or taking a while to process transactions which made it quite slow."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6499534)

VR

Verified Reviewer

Owner

> "Overall, Shopify POS is a powerful solution, especially for businesses already using Shopify for e-commerce."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7120747)

DB

Daniella B.

Makeup sales assistant

> "I would say the downsides are more so when the internet connection isn’t great which can cause some issues and disruptions to..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6499534)

VR

Verified Reviewer

Owner

> "It creates a very easy connection between online and in-person sales, making operations easier to handle."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7120747)

SM

Shari M.

Office Manager

> "One aspect that we have noticed that could be challenging for users looking to implement Shopify POS would be the potential..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___4910694)

DS

Dusiant S.

Senior computer engineer

> "It offers excellent, secure, and fast-loading checkout experiences with strong POS integration"

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7092972)

EJ

Eric J.

Owner

> "You can't sell 1.522 kg of apples."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6817599)

ANDREY V.

CEO

> "Payment processing is a breeze and tracking customer profiles, well worth the money."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7031456)

PT

Purnima T.

Sales

> "it requires internet, without internet you can encounter issues that would affect your business."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6657935)

KH

Kasi H.

Front Desk Manager

> "It easily syncs to our online Shopify website, It's also available offline for cash sales too which is a plus."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6872276)

LSC

Liam Styles C.

Creative Director

> "Shopify POS, at time of trial (2021) was not at a usable state for a retail business."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6425760)

VR

Verified Reviewer

Freelance digital artist

> "The free version is enough for all of my needs which makes this a great option as I have a very small business selling digital..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6872090)

KH

Kasi H.

Front Desk Manager

> "It is more expensive than my boss really wants. Because we are a smaller hotel."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6872276)

AS

Aaron S.

Graphic Designer

> "Shopify has been one of the easiest platforms I’ve worked with for building online stores."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7111554)

KH

Kasi H.

Front Desk Manager

> "The advance features are quite expensive."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6872276)

Brandi H.

Owner

> "Payment processing is fast and easy and the added security makes it a total win win."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7073041)

LH

Lindsey H.

Operations Administrator

> "The price of Shopify and hardware cost leave something to be desired."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6594756)

AA

Aaron A.

Director of IT

> "Shopify POS was very easy to migrate to on the front-end and we were able to complete the migration on our own with our internal..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6827844)

VR

Verified Reviewer

Business Manager

> "There is no credit card payment gateway integration for merchants in the Middle East, and no inventory reporting."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___4821859)

LH

Lindsey H.

Operations Administrator

> "Overall we love Shopify POS, but we feel we are being held at ransom to pay higher prices for their hardware. If you want the..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6594756)

JG

Jamie G.

Office Manager

> "It can be harder to organize then some other sites"

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6629299)

MS

Michaela S.

Executive Assistant

> "This is a very useful tool for small businesses who need a user friendly platform to launch online purchases."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6801111)

KW

Kristen W.

Owner

> "I dislike having to pay for the product, as this is how I make money."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6472090)

VR

Verified Reviewer

Sales and Marketing Manager

> "It has been great to use and integrates seamlessly with our online ordering system"

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7103256)

AI

ADRIANO I.

CFO

> "It is a little pricey, in my point of view..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6329221)

GD

Guillermo D.

MA DD Manager

> "The ability to customize features and accept various payment methods enhances its flexibility."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6433207)

BM

Brittany M.

Owner

> "They are extremely expensive, especially for a business just starting up"

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6661360)

VR

Verified Reviewer

Sales and Marketing Manager

> "It was a no brainer decision for us since we were very happy with shopify and knew this wouldnt take much to setup. "

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7103256)

Henri H.

Web designer

> "There's no free version and the advanced features are a bit expensive for my budget."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___5049469)

AA

Aaron A.

Sales and Marketing

> "Inventory stays synced automatically, and the interface is very clean and intuitive."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7010581)

Rono K.

Web Developer

> "Shopify's customer support can be frustrating sometimes with their slow response."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___4851774)

CE

Cameron E.

Creative Director

> "My overall experience with Shopify POS has been smooth and convenient for managing both in store and online sales"

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6817034)

PS

Palla S.

Blogger and Civil Engineer

> "Shopify POS has limited customization options, which may be a concern for users looking to tailor the system to their specific..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___4523855)

JB

Jennifer B.

Marketing and sales

> "Makes it simple to manage inventory as well."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7118536)

AS

Amberlyn S.

owner manager

> "It occasionally crashes and is hard to restart."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6162989)

AA

Afsheen A.

owner

> "The best thing about shopify is their ease of use and minimum fee for new users , also $1 for first month and customer reviews..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6601188)

Jared K.

Founder

> "There's always an issue with applications in that you would need to go to the main website to pull certain order shipments and..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___3600553)

SM

Shari M.

Office Manager

> "It provides a user-friendly interface, allowing merchants to easily manage sales, track inventory, and process payments in a..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___4910694)

AS

Amberlyn S.

owner manager

> "I have only called customer service once, but it wasn't super helpful."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6162989)

Dawit L.

Manager

> "The ability to sync our inventory across multiple sales channels in real-time has been a game-changer for our business. Whether..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___4852049)

HT

Heather T.

Company Director

> "The cost is a little more expensive than what’s out there so I wish electronic payments were a little cheaper"

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___4077515)

AS

Aaron S.

Graphic Designer

> "I also like how many integrations are available."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___7111554)

AS

Amberlyn S.

owner manager

> "Not bad service, just not as much as I would have liked."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6162989)

LR

Leah R.

Off. Mng.

> "We have had good luck with Shopify POS and use of the credit card payments."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6785994)

JR

Jessica R.

CEO

> "I had some instances when using card processor sometimes it doesn't want to accept payments and i would have to enter the order..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___2814839)

AV

Amber V.

Retail and Purchasing Specialist

> "I love the ability to integrate our online store with our brick & mortar location."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6551955)

JP

John P.

author

> "Signing in for remote people hasn't been easy."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___4453305)

AS

Amberlyn S.

owner manager

> "Shopify not only makes it possible, it has features that organize and allow the vendors to check in themselves and see what has..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6162989)

ML

Michael L.

Owner

> "I am not willing to upgrade to Pro for $89 per month just to add this feature. "

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___3436001)

Almir B.

sdr

> "Setting up and utilizing Shopify POS proved to be a fast and effortless process. Since I had already established my online store..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___4859327)

KM

Kelly M.

Owner

> "I reached out customer service about the possibly of reverting to the old app; they respond quickly which is great, but..."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___2542544)

IA

Ileana A.

Owner

> "At the time Shopify made it easy to create new product listings & integrate them to etsy."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6372935)

KM

Kelly M.

Owner

> "I have been using shopify pos for almost 2 years and am very disappointed with the recent upgrade."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___2542544)

SE

Sitav E.

Marketing and Sales Manager

> "It is very easy to calculate shipping costs, print receipts, mark items as arrived, etc."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___6564175)

MU

Maile U.

Owner

> "That was surprisingly hard to do last time I used Shopify POS."

[See full review](https://www.capterra.com/p/205337/Shopify-POS/#Capterra___2679993)

[View Reviews](https://www.capterra.com/p/205337/Shopify-POS/reviews/)

## User interface

[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)

4.03 (975)

[Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)

4.56 (239)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Accounting Integration

150

Important

Activity Dashboard

120

Important

Lightspeed Retail

Top features

39/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Commission Management
-   Credit Card Processing
-   CRM
-   Customer Accounts
-   Customer Database
-   Customer History
-   Customizable Reports
-   Discount Management
-   eCommerce Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Inventory Tracking
-   Invoice Management
-   Layaway Management
-   Loyalty Program
-   Multi-Location
-   Offline Access
-   Ordering Automation
-   Order Management
-   Payment Processing
-   Point of Sale (POS)
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Receipt Management
-   Reporting & Statistics
-   Restaurant POS
-   Retail Inventory Management
-   Retail POS
-   Returns Management
-   Sales Order Management
-   Sales Reports
-   Sales Tax Management
-   Sales Trend Analysis
-   Stock Management

[See all features](https://www.capterra.com/p/120491/Lightspeed-Retail/#features)

Shopify POS

34/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Commission Management
-   Credit Card Processing
-   CRM
-   Customer Accounts
-   Customer Database
-   Customer History
-   Customizable Reports
-   Discount Management
-   eCommerce Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Inventory Tracking
-   Invoice Management
-   Layaway Management
-   Loyalty Program
-   Multi-Location
-   Offline Access
-   Ordering Automation
-   Order Management
-   Payment Processing
-   Point of Sale (POS)
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Receipt Management
-   Reporting & Statistics
-   Restaurant POS
-   Retail Inventory Management
-   Retail POS
-   Returns Management
-   Sales Order Management
-   Sales Reports
-   Sales Tax Management
-   Sales Trend Analysis
-   Stock Management

[See all features](https://www.capterra.com/p/205337/Shopify-POS/#features)

### Recognition

No recognitions have been awarded to Lightspeed Retail

No recognitions have been awarded to Shopify POS

### Deployment & support

Lightspeed Retail

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Shopify POS

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Lightspeed Retail

-   By Lightspeed
-   Located in Canada
-   Founded in 2012

Shopify POS

-   By Shopify
-   Located in Canada
-   Founded in 2004

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4.6

[View full comparison](https://www.capterra.com/compare/120491-171165/Lightspeed-Retail-vs-PayPal-Here-app)

[Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[4.56 (239)](https://www.capterra.com/p/205337/Shopify-POS/reviews/)

vs

[Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.62 (365)](https://www.capterra.com/p/180087/Boulevard/reviews/)

$5/month

Price

$176/month

4.5

Features

4.4

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/180087-205337/Boulevard-vs-Shopify-POS)

[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/)

vs

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.64 (3,024)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/)

$109/month

Price

$0/month

3.9

Features

4.5

4.1

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/120491-275802/Lightspeed-Retail-vs-Square-Point-of-Sale)

[Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[4.56 (239)](https://www.capterra.com/p/205337/Shopify-POS/reviews/)

vs

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (549)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

$5/month

Price

$69/month

4.5

Features

4.1

4.6

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/136301-205337/Toast-POS-vs-Shopify-POS)