# Compare Lightspeed Retail vs HQ Rental Software 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Lightspeed Retail and HQ Rental Software based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/120491-156984/Lightspeed-Retail-vs-HQ-Rental-Software --- # Lightspeed Retail vs HQ Rental Software Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Lightspeed RetailHQ Rental Software2/4 selected [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.0 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) [HQ Rental Software](https://www.capterra.com/p/156984/HQ-Rental-Software/)[4.9 (338)](https://www.capterra.com/p/156984/HQ-Rental-Software/reviews/) [## Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.0 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) Starting Price $109.00/month Value-for-Money 3.8 Functionality 3.9 Ease of Use 4.1 Customer Service 3.9 Reviews Sentiment Based on [975 reviews](#user-reviews) Positive 744 Neutral 57 Negative 174 [## HQ Rental Software](https://www.capterra.com/p/156984/HQ-Rental-Software/)[4.9 (338)](https://www.capterra.com/p/156984/HQ-Rental-Software/reviews/) Starting Price $120.00/month Value-for-Money 4.8 Functionality 4.8 Ease of Use 4.6 Customer Service 4.9 Reviews Sentiment Based on [338 reviews](#user-reviews) Positive 331 Neutral 4 Negative 3 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 2,564 reviews from retail pos system software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 65%Fit High performer Feature ratings For Retail 2.4 Payment Processing 2.7 Inventory Management 3.2 Sales Reports 3.3 eCommerce Management 3.0 \--%Fit Missing features Feature ratings For Retail NA Payment Processing 4.7 Inventory Management NA Sales Reports NA eCommerce Management NA User satisfaction User satisfaction 4.0 User reviews[975](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) Ease of use 4.1 Functionality 3.9 Value for money 3.8 Customer support 3.9 User satisfaction 4.9 User reviews[338](https://www.capterra.com/p/156984/HQ-Rental-Software/reviews/) Ease of use 4.6 Functionality 4.8 Value for money 4.8 Customer support 4.9 Price starts from Price starts from $109Flat Rate, Per Month - Free version - Free trial Price starts from $120Flat Rate, Per Month - Free version - Free trial Best for Best for Lightspeed's functionalities are aligned with retailers' and restaurateurs' priorities. It simplifies day-to-day tasks so you're free to focus on what matters: business growth and customer experience Best for HQ Rental Software is ideal for any type of vehicle rental. ## User reviews Pros & cons ED Erin D. Owner Operator > "Our new system is easier for staff, more transparent on the backend, and supported by a team that actually communicates and follows through. If..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553) JW Jeff W. CEO > "The integration issues, added costs of including so many additional applications and the delayed payment over the weekend, where lightspeed..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6442480) CT Carleton T. Admin > "The main reason I signed up for Lightspeed Retail was so that I could keep my e-commerce website's stock properly synced up with my in-store..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6612572) ES Elissa S. Owner > "It is embarrassing to have to punch customers' cc numbers in manually because you cannot obtain a functioning credit card machine." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7031785) TA Taryn A. Business Operations Supervisor > "I like how all your reports are in one place and you can easily find the information you need by filtering the reports." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6437877) GF Giuliana F. co owner > "Then, on \[sensitive content hidden\], I received an unexpected invoice for an additional $930. When I contacted the billing department, I was..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7017561) AB Amile B. Administrator > "It helps to give you a better view and analysis of your sales reports." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6718866) ES Elissa S. Owner > "In addition, I just received an email that the cost of the service will be increasing by $40/month, making it more expensive than most retail..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7031785) ED Erin D. Owner Operator > "We stayed longer than we should have because switching POS systems felt overwhelming. But making the leap was 100% worth it." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553) GF Giuliana F. co owner > "After reading other reviews, I’ve found that I’m not alone in this situation—other customers have faced similar issues with misleading promises..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7017561) KT Kyla T. Owner > "We were offered a significant start up discount for the first year, and the terminal was free. Once we set up the system, it has been clear..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6358341) ED Erin D. Owner Operator > "On top of that, their customer support was virtually nonexistent most of the time, inconsistent, slow to respond, and rarely helpful." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553) AB Amile B. Administrator > "I like the inventory tracking and categorising your products." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6718866) MW Max W. Manager > "A couple times it lagged when switching screens but nothing major." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6821578) MW Max W. Manager > "I liked how fast you can ring things up when it's busy." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6821578) ED Erin D. Owner Operator > "Lightspeed made major errors on our tax forms two years in a row." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553) AB Amile B. Administrator > "Lightspeed has help me with sales analysis better." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6718866) JW Jeff W. CEO > "Overall I have spend way more time on the help desk waiting the 24-48 hours for technical support and I have had to invest more money and time..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6442480) RA Railan A. Manager > "Our overall experience has been very good - I have much more control over inventory, discounts, more robust reporting, and human error estimated." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6144025) AS Alex S. owner > "basic issues that they have not fixed have ruined my experience with what otherwise could have been a good system. Since I started using LS in..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6206780) Faiyaz T. CEO > "Its user-friendly interface and customizable features make it a standout option, allowing retailers to personalize the system to meet their..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4607084) SJ Sean J. CEO > "The customer service we received when their system was crashing was the worst customers service I have experienced in any industry." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6304824) Faiyaz T. CEO > "In addition to its robust capabilities, Lightspeed Retail also provides mobile access and website management functionality, providing retailers..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4607084) EL Elisa L. Owner/manager > "Impossible to call them, texted them like everyday all day to resolve problems, I could open for my first service because of them also havent..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4994010) CE Cody E. Store Manager > "Super simple and easy for my consumers transactions." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6591825) MC Matt C. Pres > "Horrible interactions when you're lucky enough to get a human involved - which is typically only on the sales side of the business. " [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6631430) EK Ekin K. Operations Specialist > "It is capable software system can handle your small retail shop with ease." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___5057285) CV Carolina V. Owner > "Even the barcode label printer will only work with an specific brand that costs almost 3 times than a generic. If you are ok with paying 3 times..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4985659) Nerissa L. Managing Owner/ Store Manager > "We have been using Lightspeed for our retail firearm business and this has been very helpful for us in monitoring our sales and inventory." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3879696) ED Erin D. Owner Operator > "We’re talking critical 1099 mistakes that could’ve caused serious issues if we hadn’t caught them ourselves." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553) SA Sam A. Owner > "Appears simple and easy to use, simple to set up and cost effective." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6295814) JA James A. owner > "Was told a lot of inaccurate information at sales, just to be told at implementation it would not do those things that were promised." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6293788) RA Railan A. Manager > "Inventory, POS, Reports, and discount features are all easy to configure and use." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6144025) AB Allen B. Owner > "In short, this means the employees get their tips, the customers believe they left a tip but were not charged and the money is for lack of a..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4833085) DR Daniel R. Jeweler > "Also the ability to use multiple registers at once and complete payments at the same time has been a life saver." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3550919) ED Erin D. Owner Operator > "It felt like we were stranded on issues, big and small." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553) RK Ron K. President > "Overall, operating Lightspeed in multiple locations has made processing retail transactions and managing those transactions easy." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4236667) GF Giuliana F. co owner > "I was shocked, as this had never been disclosed to me during the sales process." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7017561) CD Cameron D. Owner > "Pricing is affordable for small business. " [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4828347) KT Kyla T. Owner > "I do not love the monthly fees now that our yearly discounted rate has come to an end." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6358341) JF John F. Owner > "years ago it was the best customer service around." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6139527) SA Sam A. Owner > "Very poor and now we are faced with a difficult situation to migrate away from them before the cost rack up." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6295814) MZ Melana Z. server > "very good, easy to use, learn and very quick to take guests orders, course meals, and send to Kitchen." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6161140) HA Henry A. Owner > "Merchant allows debit card to proceed with a chargeback without returning the merchandise , scary and dangerous for any business." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6122275) CT Chad T. owner > "Helped with better tracking of margin and inventory. " [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3504098) FJ Frank J. CEO > "They \[sensitive content hidden\] misrepresented the product claiming we could store our inventory in bin locations which is not true. Upon..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4940279) LB Lynda B. Owner > "Payment processing is good." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6113432) DS David S. Owner > "They just launched new payment method and are forcing me into using it or I will be charged extra transaction fee for staying with my existing..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4922683) MH Miguel H. CEO > "Good luck getting an email to anyone in the payments office or even have anyone in the office on a random Monday because it's a "holiday"?" [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___3589157) CY Craig Y. Operations Manager > "DO NOT BUY Lightspeed unless your business has only plain vanilla types of customer interactions because you will not be able to reach anyone at..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4785339) MS Madhusudan S. Software Engineer > "Many features, including simple refunds and returns." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4587257) AS Alex S. owner > "The 2nd issue started in dec 23, I am no longer able to refund a customers purchase and put it back into inventory." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6206780) CT Chad T. owner > "Easy to access information from sales to margins to reports that really help us optimize our business" [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3504098) BH Brandy H. Owner > "I cant get them to prove any damage and they haven't returned the product which I technically own. And now of course my sales rep Simon tells..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4931073) NS Nonde S. Sales and Marketing Manager > "The pros of lightspeed Is that it helps in sorting out our shops inventory very well and simplifies our work and their customer service is on..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___2955562) MC Matt C. Pres > "I had an issue with the POS service - it took 3 months just to get a response! " [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6631430) CT Chad T. owner > "We have really done a better job of inventory tracking and inventory management. " [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3504098) JK Jeff K. owner > "Lightspeed auto increased our rate 300% do to credit card processing Extortion is how they opporate" [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___4873271) CS Cynthia S. Owner > "Accuracy is very important and when I run a report or look at inventory it is correct." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4753466) CD Cameron D. Owner > "Lacking in some reporting function, is available at added costNew fee structure for users not interested in Lightspeed payments" [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4828347) CA Christine A. Accountant > "You can manage inventory and run reports easily." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4254750) VR Verified Reviewer Director > "Almost everything, from being totally mislead in the sales process, squeezed into their processing, ignored and dismissed on support tickets." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___5074553) CD Catherine D. Owner > "For a price that a small business can afford, Lightspeed allows us to have an efficient POS and integrated inventory system. " [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3245681) CS Carly S. Owner > "The card processing is slow, which is particularly frustrating at Christmas when we have a line to the door." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4866554) BC Brian C. Owner > "Inventory management was easy." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6180023) Sarah C. Director > "We have actually found the system to be slower than before and with many glitches with stock deduction and control." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___6199289) KM Kaleigh M. Owner > "I am beyond ecstatic to be able to track my inventory in real time, manage payroll hours with ease, add items and price them almost instantly,..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3172209) SH Susan H. Owner > "The data transition has been an absolute nightmare rendering my point of sale system unable to produce accurate reports or even give a correct..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___3512896) RL Rebecca L. Manager > "As we started to accept e-transfer payments we were able to add and monitor this detail easily within our system." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3227814) BC Brian C. Owner > "A few days and a plethora of calls, emails and online messages later, someone told me the rep gave us the wrong paperwork to fill out." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6180023) GJ Gabriel J. STORE MANAGER > "I am glad we chose them for our business, They are friendly and customer service oriented when I have an issue or problem" [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3517089) Sarah C. Director > "I don't know how Lightspeed is able to get away with behaviour that flagrantly ignores anti-competition laws in the UK." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___6199289) EC Elizabeth C. General Manager > "Creating items and managing retail is very easy through Lightspeed Retail. " [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3561523) JP James P. Director > "for the last 2 years we have not been able to reconcile inventory counts due the software timing out. but the icing on the cake was when they..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___3793515) JV Janet V. Owner > "It is a very user friendly system. " [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6057836) CH Chris H. General manager > "Don't expect help getting set up and really long hold time, and useless AI chat it's more like artificial stupidity." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___5056539) Noemí P. Marketing Director > "Lightspeed is one of the best out there in terms of inventory management." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4320102) CH Chris H. General manager > "Lightspeed has been high maintenance and extremely picky to set up our account and completely useless in making things function on their end." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___5056539) SH Susan H. Owner > "The integration of their POS and e-commerce is awesome." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___3512896) AC Anna C. CEO > "For example, we were sold on a shopify integration, which is not true." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6210077) [View Reviews](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) Dariusz J. CEO > "It offers great functionality,reservations, contracts, fleet management, customer data, and automation all work seamlessly..." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7036112) MP Marlena P. rental agent > "Due to the large number of features, the system can be difficult to configure and use at the beginning." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7026724) SM Sherease M. Accountant > "HQ is a user-friendly software, with the customer service/front office module allowing relative smooth onboarding of new..." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7130018) JF Jabari F. Owner > "There isn’t a lot that I can say I didn’t like. But I wish I was able to integrate this software with other 3rd party..." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7023086) RD Rokas D. Owner > "Simple system, fast solutions and responses from the staff, whole system is worth the amount you are paying, peoples..." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7086597) HF Horris F. Owner > "The softeware lack of functionality in regards to some sections of the rental agreement and portions of Quickbooks." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6419528) Dariusz J. CEO > "My experience would have been much better if the integration had been coordinated from the beginning by someone like Marco,..." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7036112) DG Daqwon G. Car rentals > "Also I don’t like that the software doesn’t verify if someone who’s booking identity is real or fake." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6417478) RJ Roberto J. COO > "The system also feels very secure, which is important for managing our data, and it offers great value for money considering..." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7130271) KC Katelyn C. Owner Operator > "I’m still in the beginning stages of my business launch and still learning all the ins and outs and I definitely don’t know..." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6821996) JB Justin B. Owner > "The product allows me to manage my fleet effectively and it integrates nicely into my website." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6811442) SB Shenee B. NA > "The cost is high and not flexible." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7035451) CM Corey M. Owner > "The biggest advantage is having a centralized system that professionalizes my private rental operations." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7097446) PT Peng T. Manager > "The UI design for the system is a little bit complicate." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6429618) RJ Roberto J. COO > "It has given us much better oversight of the company, especially when it comes to managing reservations and daily operations." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7130271) AS Afgan S. Owner > "In my experience with the HQ Rental Software, I encountered some challenges with the user interface." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6495740) CC Camilo C. work meedwerker > "The support team will always be on top of our requirements, and the support tickets will always be replied to on time" [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7041160) QD Quinasia D. Owner > "I do not like how high the upfront and monthly fees cost." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6506656) CL CINDY L. DIRECTOR > "What I like most about HQ Rental Software is how easy it is to manage our entire rental operation in one place." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7047065) LM Lenka M. Head of Pricing > "Since our laws are very strict and require a lot of details, the invoice module is insufficient for us and we have to work a..." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6164761) MP Manuel P. Owner > "In less than one week, we were able to learn how to use it and start implementing it in our business." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7089454) Miles Anthony S. President > "Either poor training or lack of care from the support team." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6403151) LB Leyla B. Consultant > "We've been using HQ Rental Software to manage our car rental business, and the support has been outstanding." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6797476) CP Claudio P. Manager > "The sales team failed to provide a comprehensive and unambiguous explanation of what was meant by "website" and how it was..." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4885759) RJ Roberto J. COO > "On top of that, their customer service is excellent—always responsive and helpful whenever we need support." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7130271) RH Richard H. Owner > "Can’t manage settings from the app or make adjustments to reservations" [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6135574) EV Emily V. Owner > "There are plenty of options and add ons to customize for your business needs." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7000431) PI Presley I. CEO > "The least liked part was the process of linking the payment page to my website" [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6091106) CL CINDY L. DIRECTOR > "The system is reliable, secure, and continuously improving with new updates." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7047065) RQ Rebecca Q. Owner > "Out of all the softwares I have set up, this has probably taken me the longest to learn and remember where all the settings..." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4985297) LB Leyla B. Consultant > "From onboarding to day-to-day operations, their team has been responsive, knowledgeable, and proactive in helping us make..." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6797476) CP Claudio P. Manager > "At the outset, I encountered unexpected startup expenses that were not clearly communicated during the sales process." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4885759) SH Stewart H. CEO > "sensitive content hidden\] is a person that guided me through all the Software, he solved all my questions and thanks to him..." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6326109) HF Horris F. Owner > "I have not had an issue or concern that he didn't have a solution for." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6419528) AL Anelya L. Manager > "Its intuitive interface simplifies the booking process for customers, while the backend management tools make it easy for..." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6200595) CP Claudio P. Manager > "This caught me off guard and required additional financial planning to accommodate the unexpected costs." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4885759) KR Ken R. Operations Manager > "Very comprehensive as well as intuitive, with multiple ways to record, review and report bookings. " [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6778526) CP Claudio P. Manager > "Another source of confusion arose when discussing the software's features and whether or not it included a website." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4885759) CM Corey M. Owner > "has been excellent, and I feel confident continuing to expand my operations using this software." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7097446) RR Rodrigo R. Owner > "Which makes navigating through the system a bit difficult and understand how it works." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4987982) ES Ethan S. Financial and Technical Officer > "Support staff was amazing, \[sensitive content hidden\] did an amazing job walking me through the software and would not have..." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6862182) TA Turgut A. Manager > "I used to use Rentcentric before , it has really good maintenance dashboard to use for repairs , but HQ software does not..." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___3526036) JC James C. Owner > "They have been a really patient with me help me through all the process until I get my website warning for the client to..." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6482971) FM Fay M. Manager > "Invoice configurations are wack." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6174923) RQ Rebecca Q. Owner > "Between the price (half of what I was paying before) and the functionality of the system, my work load has gone down and my..." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4985297) SG Stephanie G. Manager > "I didn't like that there wasn't a way for us to categorize the vehicles by the car itself and not by vehicle class." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___3897806) CR Cynthia R. Social media and administrative > "From the moment Renato explained the functions of the system to me, I fell in love with the system, it covers all the needs..." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6324620) AL Anelya L. Manager > "The least that I liked is that the company did not offer a discount." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6200595) LL LOU L. Owner > "He made the entire onboarding process smooth and stress-free, ensuring I had everything I needed to get started successfully." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6721698) JO Jerry O. Member > "Myself, I'm bad at setup and I struggle with the initial set up." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4922260) LB Leyla B. Consultant > "Whenever we had questions or needed adjustments, they were quick to assist and genuinely invested in our success." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6797476) HG Henry G. Executive Memeber > "The integration was difficult." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4798956) Dariusz J. CEO > "Once set up, it runs smoothly and does exactly what it promises." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7036112) JA Jonathan A. OWNER > "THE SOFTWARE IS EXTREMELY COMPLICATED AND NOT USER FRIENDLY." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6052305) AS Afgan S. Owner > "Additionally, the customer support team is highly responsive and helpful in addressing any issues or queries." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6495740) FM Fay M. Manager > "Every time I call support I usually get \[sensitive content hidden\]!" [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6174923) CL CINDY L. DIRECTOR > "Their customer support is excellent, fast, and always willing to help." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7047065) RG Robert G. CEO > "The deposits and toll charges and returns are a little confusing. " [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4607748) SB Shelby B. Rental Manager > "Customers are loving the online option to reserve vehicle. " [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6339851) DM David M. CMO > "Uploading photos for individual cars is very confusing." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4710643) GO Giuseppe O. manager > "Easy to navigate, very quick and knowledgeable Customer service, it does the job needed very well." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7113480) MN Marc N. Owner > "The software is hard to navigate through—too much jumping around and redundant action." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4539400) KC Katelyn C. Owner Operator > "It’s affordable and I’m really excited for the self service element." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6821996) NY Nadia Y. manager > "I think they don't need to improve anything." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4910062) DH Daniel H. Owner > "Good customer service and communication" [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7059460) DM David M. CMO > "I also don’t like how the sales reps try to force you into deals. But I got to give it to them they have hustle." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4710643) Demetrious T. Owner > "Everything is easy to navigate and very intuitive, it's like they thought of everything." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7060350) RP Ruben P. owner > "we should have the option to choose the function to organize the categories on the calendar to group the items we want..." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___3437567) KR Ken R. Operations Manager > "Implementation and training was good for preparing and switching over from our old program. " [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6778526) MM Maurice M. CEO > "Stripe take too long to send payments to my account." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4744586) BJ Bianca J. Reservations & Logistics > "We love all the features offered and are sure this will make our booking, vehicle handover and collection, payment etc. etc." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___5085210) GE George E. Manager > "Implementation was excellent but support afterwards can sometimes be slow and the inability to speak with someone makes..." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___2997551) EH Elijah H. Owner-operator > "as well as the support team were always responsive, especially when it was urgent." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___7015368) KB Karl B. President / Founder > "Just not a streamlined usability." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4340517) KR Ken R. Operations Manager > "HQ helps keep our enterprise organized and trouble free." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6778526) MP Mike P. Manager > "Users have been stopping at a particular step and it was partially due to some confusion on the Reservation form that had..." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___3440103) AY Alan Y. Founding Engineer > "Lots of documentation online to learn about basic flows and different settings\* Easy integrations with Word Press and..." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___5059400) DM David M. CMO > "I don’t like how expensive it is." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___4710643) NS Nikki S. Office Manager > "The software is easy to use and keeps everything organized." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___6803522) HH Harvey H. Owner > "I imagine they could be intimidating for some users." [See full review](https://www.capterra.com/p/156984/HQ-Rental-Software/#Capterra___3122243) [View Reviews](https://www.capterra.com/p/156984/HQ-Rental-Software/reviews/) ## User interface [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) 4.03 (975) 4.86 (338) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Lightspeed Retail Top features 42/50 - Accounting Integration - Activity Dashboard - AI Copilot - API - Barcode Recognition - Barcode/Ticket Scanning - Billing & Invoicing - Cash Management - Commission Management - Credit Card Processing - Customer Database - Customer History - Customizable Reports - Data Import/Export - Data Synchronization - Discount Management - eCommerce Management - Electronic Payments - Electronic Signature - Email Marketing - Employee Management - For Retail - Generative AI - Gift Card Management - Inventory Management - Inventory Replenishment - Inventory Tracking - Loyalty Program - Multi-Currency - Multi-Location - Order Management - Payment Processing - Point of Sale (POS) - Price/Margin Management - Pricing Management - Product Catalog - Promotions Management - Purchase Order Management - Real-Time Data - Real-Time Reporting - Real-Time Updates - Receipt Management - Reporting & Statistics - Retail Inventory Management - Retail Management - Returns Management - Returns Tracking - Sales Reports - Sales Tax Management - Sales Trend Analysis [See all features](https://www.capterra.com/p/120491/Lightspeed-Retail/#features) HQ Rental Software 10/50 - Accounting Integration - Activity Dashboard - AI Copilot - API - Barcode Recognition - Barcode/Ticket Scanning - Billing & Invoicing - Cash Management - Commission Management - Credit Card Processing - Customer Database - Customer History - Customizable Reports - Data Import/Export - Data Synchronization - Discount Management - eCommerce Management - Electronic Payments - Electronic Signature - Email Marketing - Employee Management - For Retail - Generative AI - Gift Card Management - Inventory Management - Inventory Replenishment - Inventory Tracking - Loyalty Program - Multi-Currency - Multi-Location - Order Management - Payment Processing - Point of Sale (POS) - Price/Margin Management - Pricing Management - Product Catalog - Promotions Management - Purchase Order Management - Real-Time Data - Real-Time Reporting - Real-Time Updates - Receipt Management - Reporting & Statistics - Retail Inventory Management - Retail Management - Returns Management - Returns Tracking - Sales Reports - Sales Tax Management - Sales Trend Analysis [See all features](https://www.capterra.com/p/156984/HQ-Rental-Software/#features) ### Recognition No recognitions have been awarded to Lightspeed Retail No recognitions have been awarded to HQ Rental Software ### Deployment & support Lightspeed Retail Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos HQ Rental Software Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Lightspeed Retail - By Lightspeed - Located in Canada - Founded in 2012 HQ Rental Software - By HQ Rental Software - Located in Netherlands - Founded in 2012 ## Popular Comparisons [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) vs [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (716)](https://www.capterra.com/p/152638/Epos-Now/reviews/) $109/month Price $349one time 3.9 Features 3.8 4.1 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/120491-152638/Lightspeed-Retail-vs-Epos-Now) [HQ Rental Software](https://www.capterra.com/p/156984/HQ-Rental-Software/)[4.86 (338)](https://www.capterra.com/p/156984/HQ-Rental-Software/reviews/) vs [RentSyst](https://www.capterra.com/p/192757/RentSyst/)[4.83 (66)](https://www.capterra.com/p/192757/RentSyst/reviews/) $120/month Price €3/month 4.8 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/156984-192757/HQ-Rental-Software-vs-RentSyst) [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) vs [Shopify](https://www.capterra.com/p/83891/Shopify/)[4.54 (6,680)](https://www.capterra.com/p/83891/Shopify/reviews/) $109/month Price $29/month 3.9 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/83891-120491/Shopify-vs-Lightspeed-Retail) [HQ Rental Software](https://www.capterra.com/p/156984/HQ-Rental-Software/)[4.86 (338)](https://www.capterra.com/p/156984/HQ-Rental-Software/reviews/) vs [ATOM](https://www.capterra.com/p/200001/ATOM/)[4.75 (40)](https://www.capterra.com/p/200001/ATOM/reviews/) $120/month Price €390/month 4.8 Features 4.5 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/156984-200001/HQ-Rental-Software-vs-ATOM) [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) vs [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,363)](https://www.capterra.com/p/207944/PayPal/reviews/) $109/month Price $0.29 3.9 Features 4.6 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/120491-207944/Lightspeed-Retail-vs-PayPal) [HQ Rental Software](https://www.capterra.com/p/156984/HQ-Rental-Software/)[4.86 (338)](https://www.capterra.com/p/156984/HQ-Rental-Software/reviews/) vs [Rent Centric](https://www.capterra.com/p/92382/Rent-Centric/)[4.52 (46)](https://www.capterra.com/p/92382/Rent-Centric/reviews/) $120/month Price $995one time 4.8 Features 4.5 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/92382-156984/Rent-Centric-vs-HQ-Rental-Software) [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) vs [RetailEdge](https://www.capterra.com/p/76636/RetailEdge/)[4.76 (186)](https://www.capterra.com/p/76636/RetailEdge/reviews/) $109/month Price $495one time 3.9 Features 4.6 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/76636-120491/RetailEdge-vs-Lightspeed-Retail) [HQ Rental Software](https://www.capterra.com/p/156984/HQ-Rental-Software/)[4.86 (338)](https://www.capterra.com/p/156984/HQ-Rental-Software/reviews/) vs [RENTALL](https://www.capterra.com/p/119277/RENTALL/)[4.38 (159)](https://www.capterra.com/p/119277/RENTALL/reviews/) $120/month Price Contact vendor for pricing 4.8 Features 4.3 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/119277-156984/RENTALL-vs-HQ-Rental-Software) [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) vs [Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[4.56 (240)](https://www.capterra.com/p/205337/Shopify-POS/reviews/) $109/month Price $5/month 3.9 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/120491-205337/Lightspeed-Retail-vs-Shopify-POS) [HQ Rental Software](https://www.capterra.com/p/156984/HQ-Rental-Software/)[4.86 (338)](https://www.capterra.com/p/156984/HQ-Rental-Software/reviews/) vs [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (716)](https://www.capterra.com/p/152638/Epos-Now/reviews/) $120/month Price $349one time 4.8 Features 3.8 4.6 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/152638-156984/Epos-Now-vs-HQ-Rental-Software) [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) vs [PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/)[4.63 (2,290)](https://www.capterra.com/p/171165/PayPal-Here-app/reviews/) $109/month Price $0.01 3.9 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/120491-171165/Lightspeed-Retail-vs-PayPal-Here-app) [HQ Rental Software](https://www.capterra.com/p/156984/HQ-Rental-Software/)[4.86 (338)](https://www.capterra.com/p/156984/HQ-Rental-Software/reviews/) vs [AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.44 (624)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) $120/month Price $160/month 4.8 Features 4.2 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/93446-156984/AestheticsPro-vs-HQ-Rental-Software)