# Compare Xero vs Brightpearl 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Xero and Brightpearl based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/120109-124180/Xero-vs-Brightpearl

---

# Xero vs Brightpearl Features and Cost Comparison

Last updated March 27th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

XeroBrightpearl2/4 selected

[Xero](https://www.capterra.com/p/120109/Xero/)[4.4 (3,269)](https://www.capterra.com/p/120109/Xero/reviews/)

[Brightpearl](https://www.capterra.com/p/124180/Brightpearl/)[4.4 (191)](https://www.capterra.com/p/124180/Brightpearl/reviews/)

[## Xero](https://www.capterra.com/p/120109/Xero/)[4.4 (3,269)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting Price

$25.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.4

Customer Service

4

Reviews Sentiment

Based on [3,269 reviews](#user-reviews)

Positive

2,872

Neutral

237

Negative

160

[## Brightpearl](https://www.capterra.com/p/124180/Brightpearl/)[4.4 (191)](https://www.capterra.com/p/124180/Brightpearl/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [191 reviews](#user-reviews)

Positive

174

Neutral

7

Negative

10

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 7,457 reviews from accounting software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

64%Fit

Missing features

Feature ratings

Chart of Accounts

NA

Income & Balance Sheet

4.6

Data Security

NA

Document Management

4.7

Financial Reporting

4.4

\--%Fit

Missing features

Not enough reviews

Feature ratings

Chart of Accounts

NA

Income & Balance Sheet

\--

Data Security

5.0

Document Management

NA

Financial Reporting

\--

User satisfaction

User satisfaction

4.4

User reviews[3,269](https://www.capterra.com/p/120109/Xero/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.2

Customer support

4.0

User satisfaction

4.4

User reviews[191](https://www.capterra.com/p/124180/Brightpearl/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.2

Customer support

4.3

Price starts from

Price starts from

$25Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Xero is an accounting software that caters to small businesses across multiple sectors, such as agriculture, construction, education, healthcare, hospitality, and more.

Best for

Brightpearl is ideal for multichannel retailers of finished goods trading $1M or above, or those that expect to be in the next 12 months

## User reviews

Pros & cons

Craig H.

General Manager

> "I also appreciated the accessibility, being able to access financial information from anywhere, and the automated reminders, which helped keep tasks like invoicing and..."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7038677)

DE

Daryl E.

Consultant

> "Just one example; you add a discount to a line item on a quote, lets say $10, and then realise that you put that discount on the wrong line item, so you delete the discount..."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7024616)

AF

Amanda F.

Licensed Real Estate Broker

> "I mainly use Xero since it has an iOS mobile application that allows me to streamline online accounting processes from anywhere."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7067232)

DE

Daryl E.

Consultant

> "This is the kind of moronic bugs that happen all the time in Xero, and its due to one thing only; an insistence on only working on things that look good to attract new..."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7024616)

NS

Natalie S.

Senior immigration Advisor

> "Xero offers 30 days for trial where you're able to explore all features of this tool and you are able to learn how it's feature can be used for accounting."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7060176)

DT

Danielle T.

AP, AR, Payroll

> "When you have more than one entity i find that you cant look at two company files at the same time one kick s the other one out and then it crashed TAHT is sooooo annoying..."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7107297)

JL

John L.

CEO

> "Xero has become a standard tool I use to understand my business performance since incorporation and a tool I believe I will continue to use at least until my business..."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6863067)

HL

Hikmet L.

Medical Assistance Specialist

> "Sometimes bugs and problems can make urgent financial syncs slow, and customer service is usually slow when it comes to time-sensitive medical billing questions."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7100283)

Samuel L.

Mortgage Loan Officer

> "It has helped us avoid discrepancies in financial reports and tax returns by correctly recording and categorizing all our transactions including repayments and interest."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6765033)

AF

Amanda F.

Licensed Real Estate Broker

> "However, some features allocated by Xero aren’t robust enough which forces me to integrate with external Apps, for instance inventory management tools."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7067232)

EH

Erin H.

Google Ads Specialist

> "I like how I can reconcile transactions in Xero from my bank feeds and set up recurring bills -- so I do not have to stress / waste time searching through everything and..."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6778974)

Bryce M.

Founder

> "I am upset by having to look for an alternative solution in the middle of my work month after stumbling on this and seeing no effort to rectify from xero's side or..."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7091869)

AL

Amber L.

Discharge Planner

> "Xero has a mobile application that allows me process patient payments during discharge in my organization as well as creating invoices automatically."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7002100)

DE

Daryl E.

Consultant

> "I dread having to make changes to quotes and invoices because bugs in the UI are so common."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7024616)

CB

Chris B.

Owner

> "The color of the logo is pleasing, the font on the website is very readable, design schemes show that this company paid visual design artist."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7037880)

CB

Chris B.

Owner

> "Not sure which demographic will be lazy enough to not do books the old way, but also not tech savvy enough to make a small stack solution, which would be more seamless than..."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7037880)

Samuel L.

Mortgage Loan Officer

> "Xero provides a sleek and simple interface that has enabled us to set up our loans and mortgages as either bank accounts or non current liability account, allowing for..."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6765033)

MH

Martin H.

Payroll Manager

> "Sometimes I need to wait for a while before my authentication code comes through, delaying my login."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7102201)

JL

John L.

CEO

> "It takes times to understand and know if an accounting service provider is giving you what you need and the onboarding process did exactly this for me and my business. Once..."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6863067)

DE

Daryl E.

Consultant

> "Advertising plastered on the UI making the book keeper's job harder than it could be."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7024616)

Samuel L.

Mortgage Loan Officer

> "It provided us with realtime updates of our financial aspects which help inform our clients and accurately process all their transactions."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6765033)

MK

Michal K.

IT engineer

> "The only disadvantage so far is that sometimes it is hard to find some reports, for example remittance advise"

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7080651)

JP

John P.

Transport Broker

> "The dashboard is exceptionally clean, and it provides me with a brief overview of unpaid invoices and cash flow."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7076424)

LR

Lisa R.

Office manager

> "The reason I originally did not use Xero was because our bank does not connect with Xero. "

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7028182)

VR

Verified Reviewer

Founder and Copywriter

> "Invoicing is straightforward, I can easily reconcile all of my transactions and can run reports without having any finance knowledge."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7047418)

Debbie M.

Owner

> "It does not offer good value for money compared with competitor products, and customer support is not available by telephone."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7072510)

JL

John L.

CEO

> "At the moment this is just me as a solo founder, I would love if Xero could also facilitate this transition for scaling businesses with a scale up or expansion onboarding..."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6863067)

RH

Russ H.

Director

> "The reports seem a little bit more difficult to work out if you do not know the correct accountancy term but you can normally work it out without too much hassle."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6818770)

EB

Emma B.

Financial Controller

> "It has many different functions and capabilities which speed up reconciling and customisable reports."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7084871)

EC

Eric C.

Engineering Manager

> "Missing two features that our previous system could support - detailed export to .csv, and also we started to run into issues past 100 employees."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6748194)

RG

Rishi G.

Software Engineer

> "The calendar helps me track who owes me money and I am just glad I can finally see the dates."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7084805)

RG

Rishi G.

Software Engineer

> "I do dislike how often I get logged out of Xero once I close the tab."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7084805)

MW

Matt W.

Founder and Director

> "If fully utilised Xero is a very powerful business tool that can encapsulate everything financial - from integrated stock systems and product costing, to sales tracking and..."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6494302)

SF

Stephanie F.

Owner

> "Not able to talk to a support representative live; having to submit a case means a delay in resolving issues"

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6820368)

Rodrigo T.

Director of Cyber Security

> "Xero is an excellent tool that has allowed me to manage my department's expenses in a transparent and orderly way in simulation projects, prevention exercises and detailed..."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6652504)

VR

Verified Reviewer

Editor

> "Xero does not offer a dedicated phone support line."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7038704)

JC

Jesse C.

Managing Director

> "We love the ability to connect and reconcile our accounts, easily process payroll, sign up new staff and process credit card payments for better cashflow."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6306306)

JP

John P.

Transport Broker

> "Bank feed links are sometimes broken automatically."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7076424)

TVW

Tim Van W.

Senior Project Supervisor

> "Xero has great budgeting and expenses control features that assist us in crafting budgets for our projects and monitoring the expenditure to ensure it remains within the..."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6540687)

MM

Maria M.

communication specialist

> "Sometimes the interface feels a little cluttered."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7033042)

NM

Nick M.

Manager

> "The cloud-based functionality means I can update financial records or send out invoices from anywhere, at any time, which is a lifesaver for a mobile entrepreneur like..."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6235128)

HT

Helen T.

Business Adminsitrator

> "The email address the invoices are sent from a generic email address which some companies reject"

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6762194)

GN

Grace N.

Volunteer

> "Xero automates over 78% of manual repetitive accounting tasks such as AP,AR and GL which saves time and improve productivity leading to high performance and ROI."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6580047)

Adrien J.

CEO

> "Bank integration does not work as advertised."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7109271)

Rodrigo T.

Director of Cyber Security

> "It allows me to manage my department's accounting in real time, giving me a clear and up-to-date visualization of expenses."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6652504)

MM

Melanie M.

Treasurer

> "The UI is a tiny bit clunky--most notably the "check writing/entering" functionality comes to mind. "

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6874464)

DS

Dilak S.

Senior Experience Designer

> "Xero simplify accounting processes by automating workflow such as paying vendors, billing, invoicing and payments matching."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6505945)

NH

Natalie H.

Partner and co-founder

> "It's a little annoying when you've missed putting in the due date and it doesn't allow you to proceed, sometimes for the small business we don't need the due date, just add..."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6346121)

JP

John P.

Transport Broker

> "All loads of the general Tracking margins may be a pain, and this tool makes the accounting process easier."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7076424)

JG

Jacob G.

Owner Franchisee

> "The numbers of users triggering a different payment amount is not the best for a small business."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6832378)

Craig B.

Managing director

> "With accounting going digital, Xero is affordable and user friendly, allows multiple usersvwith various levels of access."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7037092)

CW

Christine W.

Accounts

> "It is not easy to transfer data from one entity to another entity, even basic information has to enter these manually."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6871687)

TH

Tamim H.

maneger

> "Comprehensive Reporting: The robust reporting tools provide detailed insights into financial performance, helping businesses make informed decisions and maintain healthy..."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6306678)

RG

Rishi G.

Software Engineer

> "Then I have to sit through another annoying OTP code to get back into my account."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7084805)

MC

Matthew C.

Director

> "For us as a small manufacturing company that exports its products worldwide, Xero has proved to be an excellent fit with our needs."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7062551)

ID

Irina D.

CTO

> "Some authentication issues, lack of user management, and can be a bit complicated to use at times"

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6793617)

MG

Mike G.

Project Manager

> "You have the ability to create a quote, add your own notes and narrative, save templates, and convert quotes into invoices, all going directly to the customer and..."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6559041)

NH

Nina H.

Hr Manager

> "It isn't easy to calculate holiday in the same way as HR software."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7111292)

JL

John L.

CEO

> "Xero onboarding and low cost entry point for start-ups and first time users give the perfect opportunity to validate the value of this platform."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6863067)

CB

Chris B.

Owner

> "Worse offering for taking credit card payments"

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7037880)

PM

Preeti M.

AVP

> "There are so many search options and shortcut methods like cash coding and uploading bulk journals and credit notes in CSV are available, which make the life of accountant..."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6460055)

EH

Erin H.

Google Ads Specialist

> "It's mildly annoying that when I started with Xero I was on such a good price - I don't use it for all that much besides what I've said in this review -- and there have..."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6778974)

VR

Verified Reviewer

Account and content marketing manager

> "Reoccurring invoices and the simplicity of the program were essential factors to enhance our monthly invoice procedure and Xero delivered."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6335146)

JB

John B.

Treasurer

> "For example, Xero can not suggest an annual budget based on prior year spending."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6857537)

TS

Tom S.

Director

> "Being able to manage payroll, invoices, banking feeds and tax from one platform is nice."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6856926)

SN

Samuel N.

CEO

> "I did have some issues getting set up and connecting bank accounts, which resulted in duplicates for one of my credit cards."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6301773)

SP

Shelley P.

Manager

> "The import and export feature works nicely too if you are setting up a new account or moving data from one file to another."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6841704)

DM

Daniel M.

Owner

> "Also, the learning curve can be a bit steep when diving into more complex accounting features."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6823952)

LA

Luis A.

Process Manager

> "It’s a well-thought-out platform that simplifies complex financial tasks and offers a lot of flexibility through its integrations and customization options."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6602914)

FS

Faizan S.

Payroll Manager

> "It can be somewhat stagnant at times in terms of the lack of colour and user interface."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6881268)

HA

Haithem A.

NA

> "The way it is built to make it easier to search of clients and invoices, great way of ammending invoices"

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6819344)

GL

Gus L.

CFO and Principal Engineer

> "No way to generate travel expense report using labels"

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6831756)

Rodrigo T.

Director of Cyber Security

> "It helps me a lot in generating reports with balance sheets and cash flow to reliably assess profitability and make better decisions in the future."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6652504)

LS

Ladan S.

ceo

> "it took me an hour to figure out how to reach customer service, and I find that not having a live help is really a burden"

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6831802)

BT

Badri T.

System Operator

> "Comprehensive Features: Xero Software has wide range features like expense tracking, reconciliation and reporting."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6289484)

Richey J.

General Manager

> "Some aspects of payroll aren't equipped for specialist HR requirements."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6881639)

VR

Verified Reviewer

Managing Director

> "Xero has saved me a lot of time due to automated postings, intelligent bank rec and bank feeds."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6801834)

VR

Verified Reviewer

Managing Director

> "The permissions are not granular enough to control users in the way that I would like."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6801834)

Abbey W.

owner, founder

> "Xero threads the needle perfectly, being simple to use and get the information I need while still being robust enough to fill all of my business needs."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7082345)

AB

Abhishek B.

Executive- Sales and Procurement

> "Sometimes there are delays with customer service support which slightly hampers the experience of smooth workflow in case of techncial issues."

[See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6452605)

[View Reviews](https://www.capterra.com/p/120109/Xero/reviews/)

LO

Lynette O.

CEO

> "It helps keep inventory, orders, and accounting in sync, which saves us time and reduces manual work. While it takes some setup to get everything aligned, once in place..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064348)

RB

Robert B.

Operations Manager

> "Critical features like bulk pricing syncs and Authorize.net integration failed to function, and we were misled into purchasing extra software for reporting that we later..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7023703)

FA

Frank A.

Head of Digital

> "Their team invests real effort into understanding a customer’s operational needs, and the implementation support is strong across the board—from structured training..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7107903)

LB

Livi B.

Order Management Specialist

> "Automations running off-book, status filters not consistently displaying their contents as prescribed, the many layers of BP means that points of failure can be..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7093416)

MK

Marion K.

Operations Manager

> "Pineapple Island use Brightpearl to streamline our business, specifically for stock management across all website channels, and it successfully solves stock issues by..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7062550)

RB

Robert B.

Operations Manager

> "We were sold on Brightpearl’s promises of seamless integration with BigCommerce, automated pricing updates, and built-in reporting; none of which worked as described."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7023703)

Jamie Moxey D.

Business and E-Commerce Development

> "Today, Brightpearl provides a robust platform for stock management, order processing, and reporting. While there are occasional teething issues, the support is reliable,..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106013)

RB

Robert B.

Operations Manager

> "Bulk pricing updates to BigCommerce, Authorize.net integration, and several automation workflows were either non-functional or unreliable."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7023703)

AK

Aisling K.

Managing Partner

> "It is stable, dependable, and well suited to a business like ours that wanted a strong off-the-shelf solution rather than investing in a custom-built system. Despite not..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7060663)

VICKI E.

Deputy CEO

> "Bugs the error issues can be an issue for our sales and warehouse teams, as it can sometimes take up to 5 minutes for it to come back on"

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7118627)

ES

Erlend S.

CEO

> "The biggest strength has been process automation — it handles orders, stock, and purchasing with little manual effort, which saves time across the business. While there..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6881859)

KT

Kathryn T.

Head of Operations

> "The monthly pricing being based on the businesses order volumes does not feel right if both sides are not adding value to the increase in volume."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7118751)

KM

Kevin M.

MANAGING DIRECTOR

> "We have various sales channels and marketplaces we sell on and Brightpearl integrates with them, reducing hugely our labour hours."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7022519)

MB

Mike B.

COO

> "Reporting - whilst you can get a large variety of reports, the ability to edit those reports to include specific data points required is not as flexible as I would like."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6857998)

Jamie Moxey D.

Business and E-Commerce Development

> "From weekly training sessions to opportunities to test real-world scenarios, the support was consistent, thorough, and tailored to our business."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106013)

KT

Kathryn T.

Head of Operations

> "Lack of development on Brightpearl itself for a few years now. Although support tickets are responded to quickly, due to the lack of dev a lot of them result in it..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7118751)

KM

Kevin M.

MANAGING DIRECTOR

> "The automations and integrations have streamlined lots of our order processing processes. "

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7022519)

TL

Taylor L.

Dir Ops

> "Automation rules are also complicated and difficult to figure out a lot of times - requires a lot of trial and error, which can cause problems."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064080)

SP

Sharon P.

Finance Director

> "The integration with Shopify works very well and allows us to seamlessly track our orders as well as managing stock for multiple sites."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6658715)

FA

Frank A.

Head of Digital

> "The built‑in search functionality also feels quite limited, especially for users who rely heavily on quick data retrieval."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7107903)

Jamie Moxey D.

Business and E-Commerce Development

> "Excellent knowledge of Shopify and how the two systems integrate, which was critical during migration from Visualsoft."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106013)

ES

Erlend S.

CEO

> "The search function can be a bit slow when working with large databases, and API limitations sometimes make deeper integrations harder than they need to be."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6881859)

JF

James F.

Director

> "We've been able to move away from multiple systems to one, and streamline many processes saving huge amounts of time and reducing human input and errors. When needed,..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7013471)

TL

Taylor L.

Dir Ops

> "Not conducive to a company growing in size where every single detail matters and accuracy is important. "

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064080)

AK

Aisling K.

Managing Partner

> "Brightpearl keeps our inventory consistently accurate and gives us full confidence in our stock levels."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7060663)

RL

Rachel L.

VP Sales and Administration

> "We have a few cons but one of them is that as a B2B and B2C seller, we have found that our reporting needs are not always met. "

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7065550)

JM

Jolita M.

Buyer

> "Overall, it has saved us time, improved stock control, and made our purchasing process much more efficient."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106991)

DR

Doug R.

Director Technology and Systems

> "Lack of support for BOMs and inability to attach invoices."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7089768)

AP

Alice P.

Creative Director

> "It's taken a lot of stress out of managing inventory and has made our workflow much smoother."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7060533)

TL

Taylor L.

Dir Ops

> "BP is also not great for a company where data management has to be extremely streamlined and uniform. "

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064080)

MS

Monica S.

Procurement and quality control manager

> "Order management is smooth and well-organized, and staff management is simple and effective."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7119366)

RB

Robert B.

Operations Manager

> "Support responses were slow and repetitive, and after months of back-and-forth, we lost all trust in the platform and the company."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7023703)

WS

WILLIAM S.

Director

> "After the initial set up pain and changing our ways of working we now have a very powerful and customised platform for all our needs and future growth."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6847590)

WS

WILLIAM S.

Director

> "Some features we will never use as it is for larger companies but the simple direct bank feed is not available."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6847590)

LB

Livi B.

Order Management Specialist

> "sensitive content hidden\] aided us in understanding and solving an ongoing gap in our processes."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7093416)

JS

Joseph S.

Managing Director

> "I struggle inputting data, by loading products and orders."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6863191)

Richard H.

Director

> "It does most things and if you put the effort in to customising it by integration with other services it will do everything."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6877196)

TH

Tom H.

Managing Director

> "That being said we have used many cheaper platforms that were not user friendly and would not allow you to scale your business."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6708152)

LO

Lynette O.

CEO

> "Brightpearl by Sage has been a reliable tool for managing our day-to-day operations."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7064348)

TD

Timothy D.

...

> "Over priced and awful customer service."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#SoftwareAdvice___7103723)

RL

Rachel L.

VP Sales and Administration

> "Moreover, we have been lucky to have been paired with a really great Account Manager and Technical Support manager who keep our partnership with Brightpearl running..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7065550)

JU

James U.

Managing Director

> "The accounting section of Brightpearl meets the minimum requirements but has not really progressed for some time and is behind other tools."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#SoftwareAdvice___2867493)

FA

Frank A.

Head of Digital

> "I also appreciate that Brightpearl provides predictable annual software costs."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7107903)

KJ

Kristoffer J.

CEO

> "The main issues we faced with our old stack was weak inventory, order and supply chain management."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2413145)

Jamie Moxey D.

Business and E-Commerce Development

> "Clear, detailed answers to questions, with practical guidance that helped us make confident decisions."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7106013)

SH

Steve H.

President

> "In fact, the training was so incomplete that we never received any training on the general ledger of the ERP. ERPs are rooted in accounting. But we were not trained..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2530188)

FA

Frank A.

Head of Digital

> "The Automations feature is another major advantage."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7107903)

NE

Nick E.

owner

> "Our first 5 months have not been great because we are not proficient at utilizing the software. When we've asked for help they have been simply telling it is a you..."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2472926)

DB

Daniel B.

Systems Coordinator

> "A special shoutout to \[sensitive content hidden\] for the excellent training—your clear instructions, patience, and in-depth knowledge made a huge impact."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___6853242)

KJ

Kristoffer J.

CEO

> "Also, it feels that they are stuck within old workflows that should be optimised."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2413145)

RL

Rachel L.

VP Sales and Administration

> "We have an overall very positive experience with Brightpearl, our Brightpearl Account Staff, Support Staff and integration partners!"

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___7065550)

🤙🏻 Wayne A.

E-commerce Manager

> "It is not pitched as a key part of BrightPearl however so hard to really call it a con."

[See full review](https://www.capterra.com/p/124180/Brightpearl/#Capterra___2476999)

[View Reviews](https://www.capterra.com/p/124180/Brightpearl/reviews/)

## User interface

4.40 (3,269)

4.40 (191)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Accounts Payable

150

Important

Accounts Receivable

120

Important

Xero

Top features

35/45

-   Access Controls/Permissions
-   Accounts Payable
-   Accounts Receivable
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Approval Process Control
-   Audit Management
-   Audit Trail
-   Bank Reconciliation
-   Billing & Invoicing
-   Budgeting/Forecasting
-   Cash Flow Management
-   Chart of Accounts
-   Compliance Management
-   Currency Conversion
-   Data Security
-   Document Management
-   Encryption
-   Expense Tracking
-   Financial Consolidation & Close Management
-   Financial Management
-   Financial Reporting
-   Fixed Asset Management
-   Fund Accounting
-   General Ledger
-   Generative AI
-   Income & Balance Sheet
-   Mobile Access
-   Multi-Currency
-   Multi-Location
-   Payment Processing
-   Payroll Management
-   Project Accounting
-   Purchase Order Management
-   Quotes/Estimates
-   Receipt Management
-   Recurring/Subscription Billing
-   Reminders
-   Sales Tax Management
-   Status Tracking
-   Tax Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/120109/Xero/#features)

Brightpearl

25/45

-   Access Controls/Permissions
-   Accounts Payable
-   Accounts Receivable
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Approval Process Control
-   Audit Management
-   Audit Trail
-   Bank Reconciliation
-   Billing & Invoicing
-   Budgeting/Forecasting
-   Cash Flow Management
-   Chart of Accounts
-   Compliance Management
-   Currency Conversion
-   Data Security
-   Document Management
-   Encryption
-   Expense Tracking
-   Financial Consolidation & Close Management
-   Financial Management
-   Financial Reporting
-   Fixed Asset Management
-   Fund Accounting
-   General Ledger
-   Generative AI
-   Income & Balance Sheet
-   Mobile Access
-   Multi-Currency
-   Multi-Location
-   Payment Processing
-   Payroll Management
-   Project Accounting
-   Purchase Order Management
-   Quotes/Estimates
-   Receipt Management
-   Recurring/Subscription Billing
-   Reminders
-   Sales Tax Management
-   Status Tracking
-   Tax Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/124180/Brightpearl/#features)

### Recognition

No recognitions have been awarded to Xero

No recognitions have been awarded to Brightpearl

### Deployment & support

Xero

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Brightpearl

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Xero

-   By Xero
-   Located in New Zealand
-   Founded in 2006

Brightpearl

-   By Sage
-   Located in United Kingdom
-   Founded in 1981

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