# Compare Paychex Flex vs Justworks 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Paychex Flex and Justworks based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/119841-223913/Paychex-Flex-vs-Justworks

---

# Paychex Flex vs Justworks Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Paychex FlexJustworks2/4 selected

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.2 (1,796)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

[Justworks](https://www.capterra.com/p/223913/Justworks/)[4.6 (739)](https://www.capterra.com/p/223913/Justworks/reviews/)

[## Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.2 (1,796)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

Starting Price

Contact vendor

Value-for-Money

4

Functionality

4.1

Ease of Use

4.2

Customer Service

3.9

Reviews Sentiment

Based on [1,795 reviews](#user-reviews)

Positive

1,418

Neutral

234

Negative

143

[## Justworks](https://www.capterra.com/p/223913/Justworks/)[4.6 (739)](https://www.capterra.com/p/223913/Justworks/reviews/)

Starting Price

$59.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [739 reviews](#user-reviews)

Positive

687

Neutral

40

Negative

12

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## Send this comparison chart to my inbox

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 28,114 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

Feature ratings

Payroll Management

4.3

Direct Deposit

4.7

Tax Compliance

4.4

W-2 Preparation

4.5

Tax Calculation

4.1

74%Fit

Missing features

Feature ratings

Payroll Management

4.7

Direct Deposit

4.9

Tax Compliance

5.0

W-2 Preparation

4.7

Tax Calculation

NA

User satisfaction

User satisfaction

4.2

User reviews[1,796](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

Ease of use

4.2

Functionality

4.1

Value for money

4.0

Customer support

3.9

User satisfaction

4.6

User reviews[739](https://www.capterra.com/p/223913/Justworks/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$59Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Business Owners, Human Resources Professionals, CRHOs, CEOs, CFOs, of all business sizes use Paychex for HR, payroll, and benefits solutions to streamline and automate HR administrative tasks.

Best for

Justworks serves small and mid-size businesses by offering effortless payroll, benefits, and healthcare management solutions.

## User reviews

Pros & cons

Nicholas D.

Project Manager

> "It's great for users as well, as it allows us, as users, to manage retirement (401k), manage direct deposit, and even manage taxes, right from the employee login."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7106298)

Nicholas D.

Project Manager

> "We don't use time clocks, as we're all salaried, so no tracking needed, but the communication features are somewhat lacking, and we do not use any to communicate..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7106298)

Mai M.

Managing Director

> "It's become the perfect option for our small businesses by automating tax data, self-service access via desktop or mobile app, and all the additional workforce..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7120935)

JL

Jill L.

HR Manager

> "We will be using time tracking through Paylocity and Paycheck does not offer this feature. Once you are no longer a member, you need to contact them to have..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7025150)

DW

Dalton W.

Salesman

> "It’s a great application for our work in a small business setting for us the workers and owners to stay communicated on our pay rate, and tracking how much..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7052586)

VR

Verified Reviewer

Director

> "Additionally, the reporting capabilities, while robust, are not always user-friendly and may require extra effort to extract the exact data needed."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171)

Deborah T.

Controller

> "When we first began with Paychex Flex the program needed tweaking to suit the construction industry, multiple job locations which meant multiple taxing..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7108403)

Collette K.

Practice Manager

> "Good until an error occurred with payment to a third party, this became lengthy to get a resolution. If this had not occurred and the other company not offered..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7118074)

VR

Verified Reviewer

Director

> "Another strong point is its flexibility and automation—features like automatic tax calculations, compliance support, and customizable reporting reduce manual work..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171)

VR

Verified Reviewer

Finance and Accounting

> "The only bug I have ever ran into is the authentication servers were down for an entire day, so we were unable to login."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7128105)

VR

Verified Reviewer

Director

> "The employee self-service portal is also useful, allowing staff to access pay stubs, tax forms, and personal information without constant HR involvement."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171)

VR

Verified Reviewer

Human Resource Manager

> "I would not trust them with proper tax filings, they have very basic reports and you have to call for any report that may be a regular report for you but is not..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6869025)

VR

Verified Reviewer

Director

> "What stands out most about Paychex Flex is how it brings multiple HR, payroll, and benefits functions into one intuitive platform."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171)

VR

Verified Reviewer

Packaging Designer

> "The UI felt a bit dated, and some users reported having trouble finding specific things within their portal."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7115452)

MA

Mihaela A.

Sales Manager

> "Overall, Paychex is a reliable and professional payroll solution that saves time, improves accuracy, and supports businesses with their payroll and HR needs."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7073796)

CS

Charlene S.

Office Manager Bookkeeper

> "They over charge for everything. When you try to dispute items they have already charged your bank account, and it's too late."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7117479)

VR

Verified Reviewer

Director

> "Running payroll is generally straightforward, and the automation features—especially for tax calculations and compliance—add a lot of value and reduce manual..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171)

MA

Mattias A.

Field Strategist

> "Never really figured out what it was, but it was a minor inconvenience if anything that we had to tell each employee to force stop the app/clear cache to log in..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7094267)

VR

Verified Reviewer

Director

> "That said, there is a bit of a learning curve when it comes to navigating some of the more advanced features, particularly reporting and customization. Once you..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171)

SH

Sheila H.

Firm Administrator

> "Many tax failures that we ended up paying penalties for. Continued to bill us after contracts were terminated and would not respond to inquiries."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7123217)

KG

Kylee G.

Director of Youth and Intern Ministries

> "It has several self-service tools for employees, automatic payroll tax compliance, and several other features."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7003112)

CW

Colby W.

Manager

> "Logging in would take forever and once in, it was difficult to navigate through their system to find my paycheck"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7039053)

Mai M.

Managing Director

> "We love how fast and automated payroll processing has become for our employees with direct deposit and same-day payment."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7120935)

DO

Diana O.

Accounting

> "sometimes hard to download or reinstate the login information. When email sent credentials not received"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7046606)

EH

Elizabeth H.

Receptionist

> "I like that i can see the hours i am working in real time. so that I can directly see what i am going to be paid for that week."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7069481)

MM

Myron M.

Fitness Coordinator

> "This can cause my clock in and meal times to be incorrect."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7037436)

MM

Myron M.

Fitness Coordinator

> "Using the Hiring interface has shown to be very helpful in selecting potential candidates for positions at my facility."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7037436)

CC

Constance C.

President

> "In the process, they gave past employees who no longer worked for us access to enroll in our health benefits which we paid for."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#SoftwareAdvice___6813728)

FA

Felicia A.

HR Generalist

> "I like the ability to streamline time and attendance with onboarding and employee information."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7056663)

TW

Tracy W.

Chief Financial officer

> "In my time working with them I rarely ever encountered anyone who was able to immediately fix an issue without involving other staff members"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7127141)

AB

Aaron B.

Human Resources Manager

> "I think one of the best features of Paychex Flex is the wide range of features it offers, including payroll processing, HR management tasks, and attendance..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6517227)

ES

Erik S.

CEO

> "The system is hard to manage to obtain reports and record or duplicate pay stubs or W2s."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6887070)

Alexander G.

Kennel Technician

> "I was on the receiving end of this product when my job was allowing us to clock in and pay us through this software and it was very easy to see my paystubs."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7075113)

SH

Sheila H.

Firm Administrator

> "Keep sending us new products to sign up for, but their current products do not work."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7123217)

KF

Kimberly F.

Financial Program Assistant

> "My overall experience has been good not much great it really help me I can do multiple work with it like handling my tax or time off requests and it has limited..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6598016)

CC

Constance C.

President

> "It is their MO to pretend they never received something or that you didn’t properly notify them until you provide them with the proof that you did everything they..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#SoftwareAdvice___6813728)

TS

Tiffany S.

Director

> "I personally like that I am able to approve my teams hours and that I can break it down by pay week or pay period."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6856622)

William B.

Manager

> "Set up process was a bit complicated, as well as the process of leaving the service."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7130672)

Zameeya J.

Doctor

> "Ease of use and I love that I can keep track of my payment schedule and have access to all of my hours worked and documents."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7116336)

AB

Aaron B.

Human Resources Manager

> "The website was completely unusable when trying to process payroll. If you had to make any adjustments, it could take a day of just lagging since everyone else..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6517227)

JH

Jamie H.

Owner

> "My overall experience would be although paychecks flex has one of the best platforms for payroll in HR."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7087671)

VR

Verified Reviewer

Operational Manager

> "During use, the system seems a little message heavy, disrupting focus on necessary work flow."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7009418)

JM

Jasmine M.

Store Manager

> "It provides the core functionality needed in a clear, user-friendly way while offering additional features that grow with the business. While not perfect, it..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7003945)

KY

Kristal Y.

Assistant Manager and Bookkeeper

> "I do not see what I make an hour; I believe paychex has is set up for a dollar amount each pay week, and it is a salary pay, I do not think they can do it a..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6551421)

MM

Myron M.

Fitness Coordinator

> "It's also great to have access to Paychex when I'm away from work by using the app."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7037436)

JC

Jackie C.

Clinic Manager

> "No one ever answered their phones, and when I left voicemails, it would take weeks to get back to me, if at all."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6819542)

AB

Ashlee B.

Operations Manager

> "It’s popular and used across multiple platforms which made it easy to integrate with as the options were available."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7053016)

TB

Theresa B.

CEO

> "When I downsized I had some issues that they were not able to resolve."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7105366)

DL

Diona L.

AVP

> "It’s nice to have a central place to manage HR and payroll related tasks and people can access information at any time."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6828910)

JB

Jillian B.

Vice President of Human Resources

> "Everything really. If I were to pick one thing, I would say that the disparate systems within systems is very convoluted and causes significant issues with..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6664336)

AM

Audra M.

office mgr

> "Best feature I like is the to date pay clock, I have had so many great feedbacks on ths feature"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7101755)

VR

Verified Reviewer

Human Resource Manager

> "Customer service is not very pleasant to deal with when I had to call and place complaints for mistakes on Paychex's part. "

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6869025)

PL

Peter L.

Director of Human Resources

> "Some automations would be more helpful but overall I am satisfied and enjoy working with the customer success and support departments"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137121)

DJ

Derek J.

Owner

> "The invoicing gets obfuscated so you don't know what money is being charged for, and you have to be on top of them to not make errors or mistakes."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6563754)

FG

Francesco G.

Full time instuctor

> "It's okay, its not my favorite time and attendance scorecard system, they do make the information and language straightforward however there are better options on..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6678926)

AB

Ashlee B.

Operations Manager

> "The hidden fees, the lack of customer support."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7053016)

GV

Giovanni V.

Sales Coordinator

> "Paychex Flex has made managing payroll and HR functions much easier for our company."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6838907)

EM

Erica M.

PT Aide

> "Sometimes you're navigating through the website or app and it feels like it's super dated and not always user friendly."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6843221)

VR

Verified Reviewer

Payroll clerk

> "It also offers good self-service options for employees."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7125724)

DJ

Derek J.

Owner

> "They're a decent payroll provider, but the lack of transparency with invoicing and dashboard navigation issues are concerning."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6563754)

CN

Carli N.

Scheduler

> "I am able to access my benefits and paystubs."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7051087)

DA

David A.

COO

> "Unfortunately, there software is lacking coming into the new age and it extremely outdated."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7067935)

LS

Lisa S.

Director of Customer Development

> "I also like that our 401K information is also in this app so I do not have several apps for all my payroll information."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6344286)

VR

Verified Reviewer

Business Manager

> "It was also a very expensive product to use and had sub-par health insurance."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7035955)

Andrea H.

Office Manager

> "The ease of use, great communication, great customer support and overall, a great tool to get all HR duties completed in an efficient yet user friendly manner."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7079675)

GV

Giovanni V.

Sales Coordinator

> "Occasionally, the interface can be slow, especially during high-traffic times."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6838907)

VR

Verified Reviewer

Test Technician

> "Intuitive software to see the paychecks and how much sick time off I have! If you are looking for a simple payroll tracker, Paycheck Flex would be a great tool..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6548833)

JC

Jackie C.

Clinic Manager

> "There were several money mistakes made and it took months to get my money back on a mistake that was not mine."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6819542)

William B.

Manager

> "Paychex Flex.is a great option for a small to medium sized company."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7130672)

YB

YURI B.

hr

> "It seems like there are a lot of new features it still doesn't have."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7109478)

MJW

Mary Jane W.

Office Assistant

> "One of the standout features is the ability to view and manage payroll on the go."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6509717)

VR

Verified Reviewer

Business Manager

> "However, in the end it wasn't my decision, it was my supervisors. But I didn't feel like it was worth the money that we spent."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7035955)

VR

Verified Reviewer

Finance and Accounting

> "Everything paycheck-related, I can find and edit extremely easily if need be."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7128105)

CS

Cameron S.

President

> "I had to constantly monitor the payroll reports to make sure they were accurate, then report the errors, explain to employees why their paychecks weren't correct,..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#GetApp___5094881)

DJ

Derek J.

Owner

> "We switched to Paychex for their Employee Retention Credit filing services, and they seemed like they'd be more involved and personal than our previous provider."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6563754)

LS

Lisa S.

Director of Customer Development

> "I get the spinning wheel of death so I close out and try to relog in. Once I had to use the website because the app would not work at all but this has been..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6344286)

JO

Jim O.

Account Executive

> "It’s especially useful during tax season, as it conveniently consolidates all tax forms and benefit statements in one location!"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6581186)

CC

Constance C.

President

> "I reached out to their team and the initial response was that I do not qualify since I’m on my husband’s plan."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#SoftwareAdvice___6813728)

SQ

Samantha Q.

HR Manager

> "It was overall very pleasant, if you have smaller payroll and in singular states, I would recommend."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7100736)

KY

Kristal Y.

Assistant Manager and Bookkeeper

> "it was very difficult to change my personal information that my employer had entered in wrong, not all my paystubs are available to view."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6551421)

[View Reviews](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

Rachel S.

Care Partner

> "It’s intuitive to use and helps reduce a lot of the stress that can come with HR administration. While there are a few..."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___7067937)

Rachel S.

Care Partner

> "Pricing may also feel a bit high for smaller teams, especially if you’re not using every feature available."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___7067937)

Rachel S.

Care Partner

> "I also appreciate the transparency around benefits and payroll details, which helps build trust and clarity."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___7067937)

KK

Karan K.

Senior Accountant

> "Only thing i don't like about it is that for large companies and organization who needs to work for number of people its not..."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___6683294)

AZ

Alexander Z.

CRO

> "Justworks simplifies HR management, making it easier to handle payroll, benefits, and compliance all in one place."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___6679919)

SC

Sarah C.

Senior Marketing Manager

> "Limited services, would be harder to scale as the company grows."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___6563872)

Rachel S.

Care Partner

> "What I like most about Justworks is how user-friendly and well-organized the platform is."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___7067937)

CL

Crista L.

Director

> "Lack of pricing transparency on healthcare renewals and no dedicated account manager for smaller companies"

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___3777225)

VR

Verified Reviewer

Enterprise Account Executive

> "Easy to use and despite us being a really small company, we received really great support across all the various teams we..."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___6790587)

AW

Alisha W.

Owner

> "The ability to create custom schedules and communicate with employees while on shift is subpar."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___2561937)

VR

Verified Reviewer

head of people

> "User-friendly interface: intuitive, clean platform that's easy for both admins and employees to use."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___6859451)

NS

Nick S.

Director, People & Culture

> "Some basic functions seem lacking - like the ability to set up recurring off-cycle payments."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___2301699)

II

Imam I.

HR Manager

> "It comes with amazing time tracking features"

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___6330944)

TM

Todd M.

Executive Director

> "Links to third party resources aren't as efficient as everything that's in-house to Justworks."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___2301219)

BM

Brandon M.

Owner

> "The interface is clean and easy to use, it's intuitive and self explanatory for everyone."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___6768737)

SC

Sonia C.

Office Manager

> "The hard part was working with the insurance and seeing the cost ahead of time vs. waiting for quotes."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___2301597)

MU

Maria U.

Customer Support Manager

> "In addition, the tool offers top HR features"

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___6499070)

LH

Logan H.

COO

> "We switched from SquareUp (which was a complete headache with terrible customer service) and I just wished we had started out..."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___2301856)

CM

Cam M.

Sr. Director

> "The access to our staff directory and the hours they all keep allows freedom to work from anywhere."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___4877630)

BD

Bethany D.

Editor-in-Chief

> "The training courses available were an interesting feature but not super useful for our purposes."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___2762993)

VR

Verified Reviewer

Fulfillment Associate

> "Hands down for the simplicity of the features and no major issues found."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___6668354)

NS

Nick S.

Director, People & Culture

> "It's difficult to get someone on the phone."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___2301699)

JC

Jasmine C.

Assistant

> "This app is great and it is amazing, you get to see when your employee wants to be off and when they want to request time off..."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___6255019)

VR

Verified Reviewer

CEO

> "Very unfriendly customer service - they act like a bunch of entitled officers"

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___2425340)

VR

Verified Reviewer

Enterprise Account Executive

> "Easy to use solution, has everything a small business could need, and fantastic support."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___6790587)

ME

Mike E.

President

> "Honestly, I can't think of one thing that I have a problem with."

[See full review](https://www.capterra.com/p/223913/Justworks/#Capterra___2301614)

[View Reviews](https://www.capterra.com/p/223913/Justworks/reviews/)

## User interface

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

4.16 (1,796)

[Justworks](https://www.capterra.com/p/223913/Justworks/)

4.58 (739)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

Paychex Flex

Top features

36/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/119841/Paychex-Flex/#features)

Justworks

32/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/223913/Justworks/#features)

### Recognition

No recognitions have been awarded to Paychex Flex

No recognitions have been awarded to Justworks

### Deployment & support

Paychex Flex

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Justworks

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Paychex Flex

-   By Paychex
-   Located in United States
-   Founded in 1971

Justworks

-   By Justworks
-   Located in United States
-   Founded in 2012

## Popular Comparisons

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,796)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

vs

[Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,272)](https://www.capterra.com/p/205015/Deel/reviews/)

Contact vendor for pricing

Price

$5/month

4.1

Features

4.8

4.2

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/119841-205015/Paychex-Flex-vs-Deel)

[Justworks](https://www.capterra.com/p/223913/Justworks/)[4.58 (739)](https://www.capterra.com/p/223913/Justworks/reviews/)

vs

[Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,272)](https://www.capterra.com/p/205015/Deel/reviews/)

$59/month

Price

$5/month

4.4

Features

4.8

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/205015-223913/Deel-vs-Justworks)

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,796)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,701)](https://www.capterra.com/p/172127/Rippling/reviews/)

Contact vendor for pricing

Price

$8/month

4.1

Features

4.8

4.2

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/119841-172127/Paychex-Flex-vs-Rippling)

[Justworks](https://www.capterra.com/p/223913/Justworks/)[4.58 (739)](https://www.capterra.com/p/223913/Justworks/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,701)](https://www.capterra.com/p/172127/Rippling/reviews/)

$59/month

Price

$8/month

4.4

Features

4.8

4.6

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/172127-223913/Rippling-vs-Justworks)

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,796)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

vs

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,385)](https://www.capterra.com/p/185859/RUN/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.1

Features

4.5

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/119841-185859/Paychex-Flex-vs-RUN)

[Justworks](https://www.capterra.com/p/223913/Justworks/)[4.58 (739)](https://www.capterra.com/p/223913/Justworks/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,831)](https://www.capterra.com/p/86714/WebPay/reviews/)

$59/month

Price

Contact vendor for pricing

4.4

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-223913/WebPay-vs-Justworks)

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,796)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,831)](https://www.capterra.com/p/86714/WebPay/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.1

Features

4.3

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-119841/WebPay-vs-Paychex-Flex)

[Justworks](https://www.capterra.com/p/223913/Justworks/)[4.58 (739)](https://www.capterra.com/p/223913/Justworks/reviews/)

vs

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,385)](https://www.capterra.com/p/185859/RUN/reviews/)

$59/month

Price

Contact vendor for pricing

4.4

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/185859-223913/RUN-vs-Justworks)

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,796)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,189)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.1

Features

4.3

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/119841-155895/Paychex-Flex-vs-WorkforceNow)

[Justworks](https://www.capterra.com/p/223913/Justworks/)[4.58 (739)](https://www.capterra.com/p/223913/Justworks/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,189)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

$59/month

Price

Contact vendor for pricing

4.4

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/155895-223913/WorkforceNow-vs-Justworks)

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,796)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

vs

[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,199)](https://www.capterra.com/p/131882/Gusto/reviews/)

Contact vendor for pricing

Price

$49/month

4.1

Features

4.5

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/119841-131882/Paychex-Flex-vs-Gusto)

[Justworks](https://www.capterra.com/p/223913/Justworks/)[4.58 (739)](https://www.capterra.com/p/223913/Justworks/reviews/)

vs

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,935)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

$59/month

Price

$17/month

4.4

Features

4.7

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/116050-223913/Patriot-Software-vs-Justworks)