# Compare Paychex Flex vs uAttend 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare uAttend and Paychex Flex based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/119841-126444/Paychex-Flex-vs-uAttend

---

# uAttend vs Paychex Flex Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

uAttendPaychex Flex2/4 selected

[uAttend](https://www.capterra.com/p/126444/uAttend/)[4.5 (456)](https://www.capterra.com/p/126444/uAttend/reviews/)

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.2 (1,795)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

[## uAttend](https://www.capterra.com/p/126444/uAttend/)[4.5 (456)](https://www.capterra.com/p/126444/uAttend/reviews/)

Starting Price

$29.00/month

Value-for-Money

4.5

Functionality

4.3

Ease of Use

4.5

Customer Service

4.7

Reviews Sentiment

BR

JR

Based on [456 reviews](#user-reviews)

Positive

414

Neutral

31

Negative

11

[## Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.2 (1,795)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

Starting Price

Contact vendor

Value-for-Money

4

Functionality

4.1

Ease of Use

4.2

Customer Service

3.9

Reviews Sentiment

Based on [1,795 reviews](#user-reviews)

Positive

1,418

Neutral

234

Negative

143

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 15,815 reviews from time clock software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

71%Fit

Missing features

Feature ratings

Clock In/Out

4.3

Employee Time Tracking

4.5

Timesheet Management

4.6

Mobile Access

4.6

Payroll Reporting

NA

69%Fit

Not enough reviews

Feature ratings

Clock In/Out

3.5

Employee Time Tracking

\--

Timesheet Management

4.4

Mobile Access

4.4

Payroll Reporting

4.3

User satisfaction

User satisfaction

4.5

User reviews[456](https://www.capterra.com/p/126444/uAttend/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.5

Customer support

4.7

User satisfaction

4.2

User reviews[1,795](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

Ease of use

4.2

Functionality

4.1

Value for money

4.0

Customer support

3.9

Price starts from

Price starts from

$29Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

uAttend is best for any size business that wants more accurate time tracking, advanced workforce management solutions, and automated processes from punch to payroll.

Best for

Business Owners, Human Resources Professionals, CRHOs, CEOs, CFOs, of all business sizes use Paychex for HR, payroll, and benefits solutions to streamline and automate HR administrative tasks.

## User reviews

Pros & cons

BR

Baila R.

Administrative

> "It simplifies time tracking, reduces errors, and improves efficiency. While there are a few areas..."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___7092929)

Marianne O.

Executive Director

> "Putting in automatic lunches for our salaried staff should be an option, but it isn't."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___7137218)

JR

Jack R.

Accounting Specialist

> "When onboarding new employees, the process is straightforward, and it’s easy for them to punch in..."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___7105364)

SW

Suzanne W.

HR

> "This caused some issues because our pay week cut off at midnight each Saturday."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___7060869)

ZK

Zarmin K.

Lead Authorization Specialist

> "We started using this during the COVID-19 pandemic so it has been a great app for myself & co-workers."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___6437741)

CC

CHARLES C.

Workforce Manager

> "we manage multiple accounts. when logging into another account, we are forced do a search or "find my..."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___6722064)

TL

Tung L.

HR And Accounting Assistant

> "Overall, there are better products and software out there that convenient and keeping track of..."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___6478503)

CB

CJ B.

Director of Customer Advocacy

> "The thumbprint scanner would sometimes not recognize our thumbprints."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___6802621)

LB

Lorraine B.

Store Manager

> "Considering the price point, it’s fantastic and something I would definitely recommend."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___7070094)

RX

Rachel X.

Operation Manager

> "Admins clock in too! Why can’t they have hours tracked the same way as employees?"

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___7016016)

AA

Annette A.

OFFICE MANAGER

> "I would recommend this application for other small business's."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___6807869)

CB

CJ B.

Director of Customer Advocacy

> "The mobile app sometimes crashed or did not load. "

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___6802621)

TL

Tung L.

HR And Accounting Assistant

> "UAttend future product and service needs to improve more."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___6478503)

TL

Tung L.

HR And Accounting Assistant

> "This caused frustration and annoyance from people while making the timekeepers to adjust the..."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___6478503)

TB

Teresa B.

HR Manager

> "With employees in the field and in the office, uAttend has been fantastic with the ability to log..."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4353357)

RX

Rachel X.

Operation Manager

> "Factor authentication, I wish there was an option to turn it off."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___7016016)

DM

Dawn M.

Clerical

> "Customer service is great when you have questions."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___6467170)

TL

Tung L.

HR And Accounting Assistant

> "The product sometimes did not record employees time properly in real time."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___6478503)

SN

Strauss N.

Accounting/HR

> "I also liked being able to choose how each employee clocks in, whether it is with a passcode, tag,..."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4377125)

CE

Cynthia E.

Account Manager

> "If a time clock needs to be reset, it ends up adding another clock into the system. If I don't catch..."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4376810)

JB

James B.

Plant Manager

> "I really like this software it allows me to take care of payroll remotely when needed."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4377448)

RM

Riki M.

Office Manager

> "The only downside I have found is you cannot make a mass edit (to remove time) if needed (for..."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4377135)

TB

Teresa B.

HR Manager

> "There are many videos online that can be sent to employees to help with navigating the system but it..."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4353357)

DL

Dina L.

Office Manager

> "Sometimes there were glitches in the system and it wouldn't allow employees to clock in or out. "

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___3657291)

SR

Sarah R.

Office Manager

> "I know I have accurate times for my guys and it makes payroll worry free."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4376548)

JJ

Jessica J.

Vice President

> "Total lack of customer support. "

[See full review](https://www.capterra.com/p/126444/uAttend/#SoftwareAdvice___6169185)

CM

Catherine M.

Director of Operations

> "The mobile app, ease of use, remote access, ease and speed of generating reports for payroll"

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4376695)

DL

Dusty L.

Lead Medical Assistant

> "some EDD reporting I need is not available in the software."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4381447)

SN

Strauss N.

Accounting/HR

> "I've had a good overall experience and would recommend its use to anyone just starting out on using..."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4377125)

KP

Kay P.

accounting

> "Frequent errors occur in the system, so there are setbacks in progress."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4376642)

JM

Joseph M.

CEO

> "Outstanding customer support and follow up"

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___6079302)

LF

Luis F.

ACCOUNTING MANAGER

> "unable to get multiple time cards at once"

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4376744)

AB

Amanda B.

VP of Finance

> "We love the mobility of the uAttend system and the trust I have in the system."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4376511)

DT

David T.

COO

> "It doesn't integrate directly with QuickBooks Online. "

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4377059)

SF

Sarah F.

Owner

> "Works great and makes tracking my employees times so easy."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4490062)

SB

Sean B.

Owner

> "Mobile app is buggy and unreliable at times."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4376828)

DR

Deanna R.

Office Manager

> "The software was very easy to integrate with our Payroll system to upload files."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___3529771)

SD

Sue D.

Gen. Mgr

> "The only thing I found a little challenging is sometimes adding new employees to the clock. "

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4378232)

NJ

Nick J.

IT Manager

> "We use it daily for over 200+ active employees and works great!"

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4377939)

JM

John M.

Owner

> "Printing time sheets is a bit awkward."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4388610)

MG

Mark G.

manager

> "the time tracking aspect was great the ease of use the thumb print scanner all was great"

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___3596872)

CH

Clayton H.

Owner

> "I called credit card company who said not charge was declined."

[See full review](https://www.capterra.com/p/126444/uAttend/#GetApp___3943190)

MB

Marley B.

Client Service Coordinator

> "Uattend is intutitive to use and very self explanatory for me and my users."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4377572)

JR

Jordan R.

Branch Manager

> "Sometimes the biometrics portion didn't work."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___3074995)

JB

Julian B.

practice manager

> "The Reports that are available are easy to format and pull for any reporting history"

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4376475)

ZH

Zac H.

Assistant General Manager

> "Honestly, I don't have much to add as a downside."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4376714)

BG

Benie G.

Director - Enterprise Applications

> "Their customer service has been exceptional and one of the main reasons we keep using them."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4376653)

SS

Sabrina S.

President

> "The software has no capability to alert a supervisor if an employee does not punch in. "

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___2465721)

RE

Rebekah E.

Secretary

> "The program flows smoothly for an accurate and easy payroll."

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___4376472)

SS

Sabrina S.

President

> "They don't answer their phones on time, they don't respond quickly to support requests. "

[See full review](https://www.capterra.com/p/126444/uAttend/#Capterra___2465721)

[View Reviews](https://www.capterra.com/p/126444/uAttend/reviews/)

Nicholas D.

Project Manager

> "It's great for users as well, as it allows us, as users, to manage retirement (401k), manage direct deposit, and even manage taxes, right from the employee login."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7106298)

Nicholas D.

Project Manager

> "We don't use time clocks, as we're all salaried, so no tracking needed, but the communication features are somewhat lacking, and we do not use any to communicate..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7106298)

Mai M.

Managing Director

> "It's become the perfect option for our small businesses by automating tax data, self-service access via desktop or mobile app, and all the additional workforce..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7120935)

JL

Jill L.

HR Manager

> "We will be using time tracking through Paylocity and Paycheck does not offer this feature. Once you are no longer a member, you need to contact them to have..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7025150)

DW

Dalton W.

Salesman

> "It’s a great application for our work in a small business setting for us the workers and owners to stay communicated on our pay rate, and tracking how much..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7052586)

VR

Verified Reviewer

Director

> "Additionally, the reporting capabilities, while robust, are not always user-friendly and may require extra effort to extract the exact data needed."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171)

Deborah T.

Controller

> "When we first began with Paychex Flex the program needed tweaking to suit the construction industry, multiple job locations which meant multiple taxing..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7108403)

Collette K.

Practice Manager

> "Good until an error occurred with payment to a third party, this became lengthy to get a resolution. If this had not occurred and the other company not offered..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7118074)

VR

Verified Reviewer

Director

> "Another strong point is its flexibility and automation—features like automatic tax calculations, compliance support, and customizable reporting reduce manual work..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171)

VR

Verified Reviewer

Finance and Accounting

> "The only bug I have ever ran into is the authentication servers were down for an entire day, so we were unable to login."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7128105)

VR

Verified Reviewer

Director

> "The employee self-service portal is also useful, allowing staff to access pay stubs, tax forms, and personal information without constant HR involvement."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171)

VR

Verified Reviewer

Human Resource Manager

> "I would not trust them with proper tax filings, they have very basic reports and you have to call for any report that may be a regular report for you but is not..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6869025)

VR

Verified Reviewer

Director

> "What stands out most about Paychex Flex is how it brings multiple HR, payroll, and benefits functions into one intuitive platform."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171)

VR

Verified Reviewer

Packaging Designer

> "The UI felt a bit dated, and some users reported having trouble finding specific things within their portal."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7115452)

MA

Mihaela A.

Sales Manager

> "Overall, Paychex is a reliable and professional payroll solution that saves time, improves accuracy, and supports businesses with their payroll and HR needs."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7073796)

CS

Charlene S.

Office Manager Bookkeeper

> "They over charge for everything. When you try to dispute items they have already charged your bank account, and it's too late."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7117479)

VR

Verified Reviewer

Director

> "Running payroll is generally straightforward, and the automation features—especially for tax calculations and compliance—add a lot of value and reduce manual..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171)

MA

Mattias A.

Field Strategist

> "Never really figured out what it was, but it was a minor inconvenience if anything that we had to tell each employee to force stop the app/clear cache to log in..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7094267)

VR

Verified Reviewer

Director

> "That said, there is a bit of a learning curve when it comes to navigating some of the more advanced features, particularly reporting and customization. Once you..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171)

SH

Sheila H.

Firm Administrator

> "Many tax failures that we ended up paying penalties for. Continued to bill us after contracts were terminated and would not respond to inquiries."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7123217)

KG

Kylee G.

Director of Youth and Intern Ministries

> "It has several self-service tools for employees, automatic payroll tax compliance, and several other features."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7003112)

CW

Colby W.

Manager

> "Logging in would take forever and once in, it was difficult to navigate through their system to find my paycheck"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7039053)

Mai M.

Managing Director

> "We love how fast and automated payroll processing has become for our employees with direct deposit and same-day payment."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7120935)

DO

Diana O.

Accounting

> "sometimes hard to download or reinstate the login information. When email sent credentials not received"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7046606)

EH

Elizabeth H.

Receptionist

> "I like that i can see the hours i am working in real time. so that I can directly see what i am going to be paid for that week."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7069481)

MM

Myron M.

Fitness Coordinator

> "This can cause my clock in and meal times to be incorrect."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7037436)

MM

Myron M.

Fitness Coordinator

> "Using the Hiring interface has shown to be very helpful in selecting potential candidates for positions at my facility."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7037436)

CC

Constance C.

President

> "In the process, they gave past employees who no longer worked for us access to enroll in our health benefits which we paid for."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#SoftwareAdvice___6813728)

FA

Felicia A.

HR Generalist

> "I like the ability to streamline time and attendance with onboarding and employee information."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7056663)

TW

Tracy W.

Chief Financial officer

> "In my time working with them I rarely ever encountered anyone who was able to immediately fix an issue without involving other staff members"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7127141)

AB

Aaron B.

Human Resources Manager

> "I think one of the best features of Paychex Flex is the wide range of features it offers, including payroll processing, HR management tasks, and attendance..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6517227)

ES

Erik S.

CEO

> "The system is hard to manage to obtain reports and record or duplicate pay stubs or W2s."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6887070)

Alexander G.

Kennel Technician

> "I was on the receiving end of this product when my job was allowing us to clock in and pay us through this software and it was very easy to see my paystubs."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7075113)

SH

Sheila H.

Firm Administrator

> "Keep sending us new products to sign up for, but their current products do not work."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7123217)

KF

Kimberly F.

Financial Program Assistant

> "My overall experience has been good not much great it really help me I can do multiple work with it like handling my tax or time off requests and it has limited..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6598016)

CC

Constance C.

President

> "It is their MO to pretend they never received something or that you didn’t properly notify them until you provide them with the proof that you did everything they..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#SoftwareAdvice___6813728)

TS

Tiffany S.

Director

> "I personally like that I am able to approve my teams hours and that I can break it down by pay week or pay period."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6856622)

William B.

Manager

> "Set up process was a bit complicated, as well as the process of leaving the service."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7130672)

Zameeya J.

Doctor

> "Ease of use and I love that I can keep track of my payment schedule and have access to all of my hours worked and documents."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7116336)

AB

Aaron B.

Human Resources Manager

> "The website was completely unusable when trying to process payroll. If you had to make any adjustments, it could take a day of just lagging since everyone else..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6517227)

JH

Jamie H.

Owner

> "My overall experience would be although paychecks flex has one of the best platforms for payroll in HR."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7087671)

VR

Verified Reviewer

Operational Manager

> "During use, the system seems a little message heavy, disrupting focus on necessary work flow."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7009418)

JM

Jasmine M.

Store Manager

> "It provides the core functionality needed in a clear, user-friendly way while offering additional features that grow with the business. While not perfect, it..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7003945)

KY

Kristal Y.

Assistant Manager and Bookkeeper

> "I do not see what I make an hour; I believe paychex has is set up for a dollar amount each pay week, and it is a salary pay, I do not think they can do it a..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6551421)

MM

Myron M.

Fitness Coordinator

> "It's also great to have access to Paychex when I'm away from work by using the app."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7037436)

JC

Jackie C.

Clinic Manager

> "No one ever answered their phones, and when I left voicemails, it would take weeks to get back to me, if at all."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6819542)

AB

Ashlee B.

Operations Manager

> "It’s popular and used across multiple platforms which made it easy to integrate with as the options were available."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7053016)

TB

Theresa B.

CEO

> "When I downsized I had some issues that they were not able to resolve."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7105366)

DL

Diona L.

AVP

> "It’s nice to have a central place to manage HR and payroll related tasks and people can access information at any time."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6828910)

JB

Jillian B.

Vice President of Human Resources

> "Everything really. If I were to pick one thing, I would say that the disparate systems within systems is very convoluted and causes significant issues with..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6664336)

AM

Audra M.

office mgr

> "Best feature I like is the to date pay clock, I have had so many great feedbacks on ths feature"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7101755)

VR

Verified Reviewer

Human Resource Manager

> "Customer service is not very pleasant to deal with when I had to call and place complaints for mistakes on Paychex's part. "

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6869025)

PL

Peter L.

Director of Human Resources

> "Some automations would be more helpful but overall I am satisfied and enjoy working with the customer success and support departments"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137121)

DJ

Derek J.

Owner

> "The invoicing gets obfuscated so you don't know what money is being charged for, and you have to be on top of them to not make errors or mistakes."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6563754)

FG

Francesco G.

Full time instuctor

> "It's okay, its not my favorite time and attendance scorecard system, they do make the information and language straightforward however there are better options on..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6678926)

AB

Ashlee B.

Operations Manager

> "The hidden fees, the lack of customer support."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7053016)

GV

Giovanni V.

Sales Coordinator

> "Paychex Flex has made managing payroll and HR functions much easier for our company."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6838907)

EM

Erica M.

PT Aide

> "Sometimes you're navigating through the website or app and it feels like it's super dated and not always user friendly."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6843221)

VR

Verified Reviewer

Payroll clerk

> "It also offers good self-service options for employees."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7125724)

DJ

Derek J.

Owner

> "They're a decent payroll provider, but the lack of transparency with invoicing and dashboard navigation issues are concerning."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6563754)

CN

Carli N.

Scheduler

> "I am able to access my benefits and paystubs."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7051087)

DA

David A.

COO

> "Unfortunately, there software is lacking coming into the new age and it extremely outdated."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7067935)

LS

Lisa S.

Director of Customer Development

> "I also like that our 401K information is also in this app so I do not have several apps for all my payroll information."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6344286)

VR

Verified Reviewer

Business Manager

> "It was also a very expensive product to use and had sub-par health insurance."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7035955)

Andrea H.

Office Manager

> "The ease of use, great communication, great customer support and overall, a great tool to get all HR duties completed in an efficient yet user friendly manner."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7079675)

GV

Giovanni V.

Sales Coordinator

> "Occasionally, the interface can be slow, especially during high-traffic times."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6838907)

VR

Verified Reviewer

Test Technician

> "Intuitive software to see the paychecks and how much sick time off I have! If you are looking for a simple payroll tracker, Paycheck Flex would be a great tool..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6548833)

JC

Jackie C.

Clinic Manager

> "There were several money mistakes made and it took months to get my money back on a mistake that was not mine."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6819542)

William B.

Manager

> "Paychex Flex.is a great option for a small to medium sized company."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7130672)

YB

YURI B.

hr

> "It seems like there are a lot of new features it still doesn't have."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7109478)

MJW

Mary Jane W.

Office Assistant

> "One of the standout features is the ability to view and manage payroll on the go."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6509717)

VR

Verified Reviewer

Business Manager

> "However, in the end it wasn't my decision, it was my supervisors. But I didn't feel like it was worth the money that we spent."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7035955)

VR

Verified Reviewer

Finance and Accounting

> "Everything paycheck-related, I can find and edit extremely easily if need be."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7128105)

CS

Cameron S.

President

> "I had to constantly monitor the payroll reports to make sure they were accurate, then report the errors, explain to employees why their paychecks weren't correct,..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#GetApp___5094881)

DJ

Derek J.

Owner

> "We switched to Paychex for their Employee Retention Credit filing services, and they seemed like they'd be more involved and personal than our previous provider."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6563754)

LS

Lisa S.

Director of Customer Development

> "I get the spinning wheel of death so I close out and try to relog in. Once I had to use the website because the app would not work at all but this has been..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6344286)

JO

Jim O.

Account Executive

> "It’s especially useful during tax season, as it conveniently consolidates all tax forms and benefit statements in one location!"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6581186)

CC

Constance C.

President

> "I reached out to their team and the initial response was that I do not qualify since I’m on my husband’s plan."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#SoftwareAdvice___6813728)

SQ

Samantha Q.

HR Manager

> "It was overall very pleasant, if you have smaller payroll and in singular states, I would recommend."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7100736)

KY

Kristal Y.

Assistant Manager and Bookkeeper

> "it was very difficult to change my personal information that my employer had entered in wrong, not all my paystubs are available to view."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6551421)

[View Reviews](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

## User interface

4.53 (456)

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

4.16 (1,795)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

AI Copilot

207

Important

Alerts/Notifications

150

Important

API

120

Important

uAttend

17/36

-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Attendance Tracking
-   Audit Trail
-   Automated Scheduling
-   Automatic Time Capture
-   Biometric Recognition
-   Break Management
-   Calendar Management
-   Clock In/Out
-   Compliance Management
-   Customizable Reports
-   Electronic Signature
-   Employee Management
-   Employee Portal
-   Employee Scheduling
-   Employee Time Tracking
-   Generative AI
-   Geofencing
-   HR Management
-   Labor Cost Reporting
-   Labor Forecasting
-   Lockout Periods
-   Mobile Access
-   Overtime Calculation
-   Payroll Management
-   Payroll Reporting
-   Project Time Tracking
-   Punch card
-   Real-Time Reporting
-   Reminders
-   Third-Party Integrations
-   Timesheet Management
-   Vacation/Leave Tracking

[See all features](https://www.capterra.com/p/126444/uAttend/#features)

Paychex Flex

Top features

29/36

-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Attendance Tracking
-   Audit Trail
-   Automated Scheduling
-   Automatic Time Capture
-   Biometric Recognition
-   Break Management
-   Calendar Management
-   Clock In/Out
-   Compliance Management
-   Customizable Reports
-   Electronic Signature
-   Employee Management
-   Employee Portal
-   Employee Scheduling
-   Employee Time Tracking
-   Generative AI
-   Geofencing
-   HR Management
-   Labor Cost Reporting
-   Labor Forecasting
-   Lockout Periods
-   Mobile Access
-   Overtime Calculation
-   Payroll Management
-   Payroll Reporting
-   Project Time Tracking
-   Punch card
-   Real-Time Reporting
-   Reminders
-   Third-Party Integrations
-   Timesheet Management
-   Vacation/Leave Tracking

[See all features](https://www.capterra.com/p/119841/Paychex-Flex/#features)

### Recognition

No recognitions have been awarded to uAttend

No recognitions have been awarded to Paychex Flex

### Deployment & support

uAttend

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Paychex Flex

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

uAttend

-   By Workwell Technologies
-   Located in United States
-   Founded in 2005

Paychex Flex

-   By Paychex
-   Located in United States
-   Founded in 1971

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