# Compare Okta vs JumpCloud Directory Platform 2026 | Capterra > Unsure of what to choose? Check Capterra to compare JumpCloud Directory Platform and Okta based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/119653-175092/Okta-vs-JumpCloud-DaaS --- # JumpCloud Directory Platform vs Okta Features and Cost Comparison Last updated March 26th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: JumpCloud Directory PlatformOkta2/4 selected [JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) [Okta](https://www.capterra.com/p/119653/Okta/)[4.7 (929)](https://www.capterra.com/p/119653/Okta/reviews/) [## JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting Price $3.00/month Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment MS GP Based on [264 reviews](#user-reviews) Positive 252 Neutral 11 Negative 1 [## Okta](https://www.capterra.com/p/119653/Okta/)[4.7 (929)](https://www.capterra.com/p/119653/Okta/reviews/) Starting Price $6.00/month Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.6 Customer Service 4.5 Reviews Sentiment Based on [929 reviews](#user-reviews) Positive 885 Neutral 39 Negative 5 ## Summary * * * Features in Single Sign On Software Best performer 33 / 36 Only JumpCloud Directory Platform - Activity Dashboard - Activity Tracking - Alerts/Notifications 17 / 36 User satisfaction User satisfaction 4.6 User reviews[264](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.4 Customer support 4.5 User satisfaction 4.7 User reviews[929](https://www.capterra.com/p/119653/Okta/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.5 Customer support 4.5 Price starts from Price starts from $3Per User, Per Month - Free version - Free trial Price starts from $6Per User, Per Month - Free version - Free trial Best for Best for JumpCloud® serves organizations from small to medium enterprises to large scale multi-national corporations. JumpCloud also works closely with educational institutions, non-profits, and gov agencies. Best for Our customer and workforce solutions empower businesses and developers to protect their AI agents, users, employees, and partners while driving security, efficiencies, and innovation. ## User reviews Pros & cons VR Verified Reviewer IT Service Desk Engineer > "It provides a centralized, cloud-based solution for managing users, devices, and access, which simplifies IT administration and enhances..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065798) MaJ Matías J. VP ETECH > "Advanced Data Visualization & Global Admin RBAC Scoping: While the Directory Insights provide raw telemetry, the native reporting lacks..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562) GP Giovanni P. IT Manager > "Jumpcloud includes more tools than other SSO solutions: MDM, Password Manager, Computer Management. And it is fully compatible with Apple..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060007) AGS Archangel Gabriel S. Desktop Support Engineer > "It can only apply or set policies on the device not on the specific users, so even the local administrator user profile account is..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7073150) SM Shake M. Senior it manager > "Being able to manage users, enforce security policies, handle authentication, and oversee both Windows/macOS devices from a single..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972) DP Dipak P. System Admin > "The main downside for me is that some of the more advanced settings aren’t always obvious at first—you sometimes have to click around a..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) DK Dima K. IT DevOps > "Works well and covers together few OS and allows you to manage the devices and users from one place, lately also can work as update..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060412) IFR Ian Faulo R. Service Desk Engineer > "There are times when the agent runs into sync or connectivity issues, which can be a bit frustrating and usually requires extra..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832) MC Mac C. CISO > "I chose JumpCloud so I wouldn't have to rely on Microsoft so much (Azure AD in particular), and in many ways, JC has allowed me to do..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059978) WM William M. IT Jr. Systems Administrator > "JumpCloud doesn't possess the ability to create custom fields for devices in order to store additional information" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) DP Dipak P. System Admin > "I like that it works smoothly across different operating systems and that most routine tasks—like onboarding new employees or enforcing..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) PU Philipp U. Lead Engineer > "The application is slightly clunky - my use case of simple management for a small business is often slightly tricky." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059950) RVU Robert Vince U. Desktop Suppoer Engineer > "It is often viewed as the ideal solution for companies that have outgrown traditional on-premises directories or those that were "born in..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059962) LH Liz H. Executive Assistant > "At times even when asking for permission via mobile device there are kinks that don’t allow notifications to come through even though..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562) SM Shake M. Senior it manager > "I appreciate most about JumpCloud is the way it unifies identity, device, and access management into one platform." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972) SJ Steve J. IT Manager > "Sometimes we get to check out new offerings, but then they become paid, and I have now wasted a bunch of time if we decide not to use the..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060259) WM William M. IT Jr. Systems Administrator > "Even more so now that we have the Automated Device Enrollment enabled for macOS, this process is even more seamless and so far has..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) MH Michael H. Robotics and IT Technician > "Installing agents on macs is a bit of pain (due to macs of course)" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059975) CD Corbin D. Security Engineer > "Great features, logging, reporting, and an API and webhooks for anything you might want to build on top of it!" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061035) MaJ Matías J. VP ETECH > "Instead of paying for and managing four different agents on the endpoint, we now manage one." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562) Saravana P. Technical team lead > "I like that JumpCloud Directory centralizes user and device management in one place, making administration very efficient." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060367) KT Kazuhiro T. Engineer > "Dynamic IP address is NOT supported." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059487) DP Dipak P. System Admin > "In short, JumpCloud has made our identity and device management more efficient, more secure, and generally less stressful." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) SM Susan M. CISO > "The price has been increasing day by day, which impacts our budget planning." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061224) DP Dipak P. System Admin > "Our team uses a mix of Windows and Macs, and JumpCloud manages both without me having to babysit anything." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) WM William M. IT Jr. Systems Administrator > "JumpCloud doesn't have a quick method of accessing our integrated platform" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) KP Katrina P. IT Analyst > "I like that it fosters team collaboration and provides easy deployment and remote access of services and projects." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7049585) EP Eli P. Centralized Services > "This can cause confusion for less experienced technicians." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6820255) VP Vaibhav P. System Administator > "It's a nice and value-for-money product for the company, and jumpcloud customer support and remote access are also good!" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059644) AF Angel F. IT Manager > "Limited reporting features, occasional syncing issues" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6579607) RK Raul K. Group Director of Technology > "sensitive content hidden\] and he was very interested to understand some of the features we would want to see in future iterations of..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7037989) AG Ajay G. IT and Devops > "The product is somewhat complex to use and has a steep learning curve." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7007715) LH Liz H. Executive Assistant > "I like that it provides secure access to the different platforms we use at our company and that it has a mobile option." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562) SK Santhosh K. SOC Analyst > "the potential of inefficiency and errors induced by having to push the command each time a selection is made-Pushing the command on a..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671) WM William M. IT Jr. Systems Administrator > "JumpCloud integration allows us to make sure the information stays consistent by providing additional redundancy." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) MM Meenakshi M. Project Coordinator > "Offline device support is lacking some functionalities - such as locking an offline device." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4970054) MH Michael H. Robotics and IT Technician > "Been loving it so far, really helps keeping track of every device in the company and makes things alot more organized!" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059975) SK Santhosh K. SOC Analyst > "As a result, devices may become vulnerable to security threats or stop working correctly." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671) KS Kevin S. Lead IT Systems Engineer > "Overall, our experience with JumpCloud has been fantastic, and whenever we do have issues that we surface to our account team, they are..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059893) ED Emily D. HRBP > "Not always easy to authenticate - authenticator needs to be downloaded as a seperate app, and sometimes it expires within seconds even..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3845908) IFR Ian Faulo R. Service Desk Engineer > "I like how JumpCloud centralizes user and device management in one place." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832) ME Moses E. Managing Director > "Without proper training, it could be dangerous to make changes in the settings and configurations." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4589816) AB Adam B. CTO > "The group control for Windows and Mac is perfect for an SME." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060167) DW Danny W. Technical Team Lead and Systems Administrator > "Customer Service takes ages (no international support outside US business hours), we had our account suspended and it took over 5 days to..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181844) DP Dipak P. System Admin > "The security features, like MFA and policies, are simple to roll out and don’t confuse users, which is a huge plus." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) AP Ari P. CISO > "Integrating more 3rd parties for SSO, sometimes AV's dont like the powershell jumpcloud runs and blocks it." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3183023) IFR Ian Faulo R. Service Desk Engineer > "The integrations with other tools are also very helpful and save a lot of time." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832) RK Ravit K. Head of Operations > "There's a bug and it locks our users, especially in Ubunto but also in Macs and it caused a HUGE inconvenience for us." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193554) DP Dipak P. System Admin > "The setup was pretty straightforward, and once everything was running, it honestly felt like the system kind of “got out of the way” and..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) JT Jon T. Senior Manager of Technical Operations > "Deploying JumpCloud in a zero touch flow when using a 3rd party MDM is not well supported." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181837) CT Chris T. IT Lead > "Overall I had a solid experience with JumpCloud for device management and some SSO work." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060193) VR Verified Reviewer Systems Engineer > "I was unable to test the Jump Cloud as a solution as my account got disabled shortly after being created." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#GetApp___3044252) JJC John James C. Desktop Support Engineer > "Overall, my experience with jumpcloud was great, and I'm still learning some new features that we can use to mainstream for our..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7082389) AA Arockia A. Senior Manager > "Custom package deployment through chocalatey is pain for the admin to setup securely" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181927) TC Tomer C. Head of Cloud Infrastructure > "Customizing policies, attaching to endpoints, really easy management." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059690) ZM Zachary M. Asociate IT Admin Engineer > "Certification renewal requires the same account, this was likely implementation error on our end, but caused major headaches)" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3197366) JM Jon M. Broadcast network engineer > "Very simple to set up when you have multiple devices across the network with easy to use process that makes the setup simple." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059846) AB ADam B. Director of IT > "No unified passwords, a home built radius server held together by a band-aid and Mac clients that see no benefit and 2 AD servers that no..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___2381833) KS Kevin S. Lead IT Systems Engineer > "Additionally, working with our account team at JumpCloud is almost certainly the best experience I've ever had with a vendor." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059893) SP Sanjay P. pres > "some of the functions are clunky, and reporting could be better." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193491) WM William M. IT Jr. Systems Administrator > "JumpCloud works with our previously supported Operating Systems, both Windows and Mac" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) DS Dror S. Head of IT > "lack of Linux support compared to Windows & MAC" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181945) JS Josh S. IT Coordinator > "Also provides great centralization for updating software on workstations" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6807812) DR David R. President/Owner > "Learning curve can be a little steep if the user does not have tech knowledge." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193508) LT Laura T. Marketing - Designer > "The interface is user-friendly and the ability to manage multiple systems and applications from one platform is a game changer." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6510150) MB Murray B. Veterinarian > "Cost for the jump cloud program may prohibit general use" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3205901) DP Daniel P. System Administrator > "We manage Mac and Windows and users we are very satisfied." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059629) MS Marco S. CSO > "Currently, Linux is behind with little functionality compared with the others." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3182693) RC Rachel C. Junior Developer IT Support > "Overall, this is a good product with a slight learning curve for people new to MDM, but it is far better than Intune." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059954) DR Daniyal R. IT Engineer > "a little bit costly and some of the features are still under process." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3182031) DP Daniel P. System Administrator > "Commands (scripts) are robust." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059629) ES Edan S. Manager, Information Security and Infrastructure > "Like w/ any software, sometimes my prorities are hit, sometimes they feel forgotten." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181952) VP Vaibhav P. System Administator > "It's user-friendly for both regular and admin users." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059644) DA David A. IT manager > "integrations arent the easy and documentation is too general" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193514) KR Kyle R. IT Project Manager > "I love that i can easily import users from multiple vendors." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6829769) MC Marty C. Senior IT Security Operations Engineer > "Without paid support, it can be difficult to adapt to using Jumpcloud if you're not familiar with Active Directory and Group Policies." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___2400121) VP Vaibhav P. System Administator > "New IT personnel can easily understand it and manage it smoothly." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059644) AK Ana K. housewife > "I do not even know what any cloud directory is." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3195244) SK Santhosh K. SOC Analyst > "These integrations also make it simple to add or remove users from the system and provision new devices.- MDM Automate Device Enrollment..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671) ES Edan S. Manager, Information Security and Infrastructure > "I shouldn't have to maintain tons of policies." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181952) [View Reviews](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) IU Ikpa U. Ambassador > "I like okta because it’s a very unique site for an authentic verification it’s very easy to manage and get worked pass through the active help of customer..." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7067999) VR Verified Reviewer Director > "In using Okta for multiple SSO integrations with other products, it can be frustrating to determine where issues can be created when users have multiple aliases." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7034837) Charlie L. Assistant Editor > "Overall, Okta and their verification software was a great value for the money that provided a streamlined onboaridng process along with password management,..." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7099410) Marco C. Pre Litigation Legal Assistant > "Sometimes, when the application is open on two computers simultaneously, it experiences technical problems and freezes on one machine, instead of the session..." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7066779) JD Jane D. Operations Manager > "Okta simplifies daily work by handling all logins in one place, speeding up onboarding and improving security with MFA." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7054656) NH Nitin H. Associate technical support engineer > "Sometimes the mobile app is not responsive, I think there is a need to improve that when we login through notifications the app will not sync or detect this..." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6674386) GP Giovanni P. IT Manager > "It has multiple working integrations available and a nice guide to make them work, it allows multi-property segmentation" [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7076459) EG Erin G. Marketing Specialist > "I even downloaded Okta to my phone after finding myself without my laptop, unable to remember passwords to my work websites." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6779635) IS Irish S. Platinum Desk Concierge > "What I love about Okta is that it is the central application dashboard and simplifies access to various tools which saves time and improves efficiency." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7011711) LH Lily H. Cloud security Engineer > "Initial setup and configuration can feel confusing and complex without proper documentation or experience." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7064620) DP Dohee P. Exhibition Coordinator > "It only requires a single set of credentials to access all the applications securely with the help of Okta which saves time." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7022585) BW Betsy W. Head of operations > "Customer support teams always sow whenever we need help and this is risky for our organisation as our security is concerned" [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7057881) JD Jane D. Operations Manager > "It reduced support work, made onboarding faster, and added solid MFA protection for important systems." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7054656) KM Konjengbam M. Business Development Representative > "Wish that could be done without entering key or maybe just a face scan. When there are many applications utilized by the organization, the dashboard may feel..." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7017256) SC Sadie C. Network Security Engineer > "Okta cuts down on password issues, adds reliable MFA, and makes it easy to manage user access from one place." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7055455) AD Alvan D. Technical Support Engineer > "Some issue with access when I am using VPN for my internet connection." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6794737) RK Raul K. Group Director of Technology > "Industry leading single sign on platform with integrated security features such as multi-factor authentication." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7044975) KM Konjengbam M. Business Development Representative > "When the work is urgent, this multi factor authentication becomes a little frustrating." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7017256) AC Ava C. Data analyst intern > "This software helps use keep our servers and data safe from hackers, ensures the right people can only access our data" [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7017620) VR Verified Reviewer AMFT > "Sometimes the app freezes and the verification stalls and this can be frustrating." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6872963) Sentela M. Quality Control and Sample Coordinator > "Okta integrates seamlessly with our factory systems which enable us to effortlessly manage user access between different applications saving us time and..." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6722203) MJ Misty J. Senior Credentialing Coordinator > "I don't like that I am not able to add my own tiles to the dashboard but that may be the internal permissions set up by my employer." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6367159) Raneem M. CFO > "Okta has greatly improved our means of identity management and security. Although quite complex in setup, it offers big advantages in streamlined user experience..." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6443718) KM Karl M. EVP, CISO > "However, they could not live up to that promise and after using their product on ID Governance for 12 months, we gave up because critical features were not ready." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6636832) Mazen S. Chief Compliance Officer > "What I appreciate most about Okta is its precision in managing access controls. Since we use adaptive MFA and context-aware policies, we govern access to huge..." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6466811) CC Chethan C. IT > "Okta can be expensive, especially for smaller organizations or those with a large number of users, making it less accessible for some businesses." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6445967) VR Verified Reviewer Senior Campaign Specialist > "At my company we use it for our SSO, being a conglomerate and having subsidiaries and related account ID's, Okta makes my life easier when it comes to logging in..." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6677736) MP Mateja P. Talent Acquisition Manager > "Unfortunately, there are complaints that the software sends an error message even when you've entered the correct password." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6464426) DM Direzione M. Automotive Product Development Engineer > "It consolidates identity management and allow us to access a wide array of portals, apps and services using a single login." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6718394) LM Latoria M. Singer Songwriter and Author > "I dont like that it can be difficult to connect certain types of accounts at times." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6735183) IY Isdiana Y. Sales reps > "Single sign-on and password less login are Okta's strongest features that has integrating access across many work application software, adding extra security..." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6652524) Terri A. Logistics and Distribution Operations Coordinator > "It is difficult to point fingers on anything I dislike about Okta because we have had no snags with Okta." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6729857) Sentela M. Quality Control and Sample Coordinator > "Integrating Okta with our coffee factory systems synchronize our data , devices and apps enabling us to effect an efficient access control and identity..." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6722203) DI Daniela I. Software Testing Trainee > "There should be another way to connect to okta because I once lost my phone and was not able to login to the vpn because the notification will go through my..." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___4737361) SC Sadie C. Network Security Engineer > "It also works well with our security tools, which helps with monitoring and investigations." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7055455) MD Megan D. MSP Sales / Admin > "The location provided isn't accurate , when showing where someone has tried to log on the location never matches where you are." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___5077744) ALG Anne-Lise G. HRBP > "Once Okta is installed on your mobile device, it's really a breeze to get the dual-factor authentication done." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7084913) BK Brijesh K. Customer Retention Agent > "Any disruptions or outages in Okta's infrastructure may impact the ability to authenticate and access applications." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___4869202) Marco C. Pre Litigation Legal Assistant > "In addition, it can be used on different devices simply by logging out on one, which adds versatility." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7066779) MM Meghna M. Content Specialist > "The tool has a steep learning curve and high in cost." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6646939) LV Leonor V. Realtor > "Auth0 sends me notifications every time a user is going to access an account I receive those notifications on my mobile device and I like that because it keeps..." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6518028) NB Nivetha B. Content specialist > "Setting up process is difficult for new users." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6651612) LH Lily H. Cloud security Engineer > "Once set up properly, it works smoothly and saves time because users don’t need to log in again and again to different apps." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7064620) AO Angela O. Manager > "It will ask for a security phrase that I was told "has no answer" so you'll never get back in and you have to reach out to customer service to have it reset." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6029057) CW Connor W. IT Security Specialist > "It also integrates well with our security tools for monitoring activity." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7056398) VR Verified Reviewer Strategist > "Sometimes I do tap on the wrong Y/N buttons by accident - when on autopilot from other apps." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___4999414) ENM Edmin Nomer M. Benefits Consulting Analyst > "I love that it offers an option to authenticate logins thru my phone via face recognition/finger print scan" [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6781344) WCT Wei Chun T. Data Engineer > "Push notification gets delayed often or doesn't come during the first round of requesting it." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6044058) VR Verified Reviewer Director > "I have used Okta at multiple organizations and find it a solid option for users, even when they have little experience." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7034837) JE Jake E. Financial Representative > "There lacks even a single part about it to like least." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6483475) JE Jake E. Financial Representative > "It provide us with amazing identity management and protection tools that help us prevent any data losses to identity breaches." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6483475) VC Vic C. Business Analyst > "Okta can be harder for smaller organizations to maintain, given its high number of options." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6018331) Scott McChesney S. Principal Scientist > "Okta advanced security features like multi-factor authentication help us to keep our data protected by preventing any unauthorized accesses." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6727991) AS Aradhana S. Security Specialist > "Expensive for small group of employes license. And at times OKTA support does not give immediate response." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6109274) Marco C. Pre Litigation Legal Assistant > "The easy password management and two-factor authentication they offer are great security features." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7066779) CJ Caryn J. Product Systems Assistant > "I really don’t have anything I don’t like about Okta as I have not had any issues with it." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6255950) Raneem M. CFO > "The single sign-on and multi-factor authentication improved compliance and efficiency in managing access across multiple applications." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6443718) KV Kimberly V. Junior People Partner > "It also logs me out daily when I'm in the middle of writing an email or about to join a video call, which can be slightly frustrating, delete my draft, and/or..." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___4343290) JO Jelly O. Senior Customer Concierge > "It saved me time and the hassle of remembering multiple passwords." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7029086) SF Seth F. CTO > "Second, they said Okta would work seemlessly for our customer service reps, who check in on email accounts and different software services that we use; however,..." [See full review](https://www.capterra.com/p/119653/Okta/#SoftwareAdvice___4682442) Bill C. Supervisor > "It provide us with unrivalled flexibility that allow us to monitor and manage teams effectively from a distance" [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6709251) AW Andualem W. Researcher > "Okta can be expensive for small businesses or organizations with limited budgets.2.Support: While Okta's support team is generally responsive, some users have..." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___4654631) YA Yasser A. CIO > "It is so well-designed and makes the user authentication quite simple; hence, it drives collaboration, employee engagement, and productivity." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6539586) Clint O. Manager, Learning and Development > "Needing to have access to your phone can sometimes be a pain, but worth the security." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6047730) AG Amytes G. Platinum Desk Concierge > "What I like to most about Okta is that I have access to all the apps needed at work and it's like a one stop shop" [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7017990) IN Iulian N. PM > "It can get frustrating when you get logged out during your workday just because the 7-day log in period expires and a new log in is required." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___3679930) ENM Edmin Nomer M. Benefits Consulting Analyst > "It’s great having everything managed in one place – it just makes things less chaotic. While I know some people might mention the cost, for me, the time it saves..." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6781344) KC Kyle C. Systems Administrator > "We've looked at a few identity management softwares as well and haven't been quite satisfied with pulling the trigger for a switch so we remain on OKTA for a..." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___4067115) AN Antoine N. Supervisor > "Okta simplify login process and improve security for identity management." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6788947) AO Andrew O. IT Manager > "The product does take some initial setting upThe product has many features that can seem very confusing and the price goes up with each of the features you need..." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___4371923) LS Laura S. SDR > "Great tool for easy and safe access to compay's apps and have single factor authentications" [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6809346) KJ Kondal J. System Engineer > "It is not good and is known for security and privacy." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___4832501) DM Direzione M. Automotive Product Development Engineer > "I love that Okta has enabled us to customize our login pages to ensure consistent brand recognition. " [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6718394) SB Sanchit B. Software Engineer > "Still intuitive, just not that pleasing to look at- Creating a scoped API key requires logging out and logging back in with reduced permissions" [See full review](https://www.capterra.com/p/119653/Okta/#GetApp___4153664) CW Connor W. IT Security Specialist > "The setup needed planning, but once everything was in place, it worked smoothly and has been easy for the team to manage." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7056398) BS Balaji S. Data Analyst Lead > "The tool's multi-device authentication sometimes creates log-in issues for users." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___3517237) RK Ross K. MSK coach > "The 2-step verification is very helpful to make sure our sensitive data is not compromised." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6868361) GT Gregor T. Senior Operations Executive > "I know I can turn it off, but I kept forgetting to do that initially and it was so annoying! And also when I changed device or browser, or used incognito mode it..." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___3495353) NA Nora A. Chief Legal Officer > "I really like the granular control over user permissions that Okta gives us; it makes all the difference for data security and compliance." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6489196) Tamas Hunor D. IT Solution Engineer > "Sometimes we have trouble resetting the passwords because the links don't work." [See full review](https://www.capterra.com/p/119653/Okta/#Capterra___3677082) [View Reviews](https://www.capterra.com/p/119653/Okta/reviews/) ## User interface 4.63 (264) 4.68 (929) ### Features JumpCloud Directory Platform Top features 33/36 - Access Controls/Permissions - Access Management - Active Directory Integration - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Audit Trail - Authentication - Biometrics - Compliance Management - Credential Management - Data Security - Data Synchronization - Data Verification - Employee Onboarding - Generative AI - HIPAA Compliant - Identity Federation - Multi-Factor Authentication - Multiple User Accounts - Password Management - Policy Management - Real-Time Data - Reporting/Analytics - Secure Data Storage - Secure Login - Self Service Portal - Single Sign On - Social Sign On - SSL Security - Third-Party Integrations - Two-Factor Authentication - User Management - Workflow Management [See all features](https://www.capterra.com/p/175092/JumpCloud-DaaS/#features) Okta 17/36 - Access Controls/Permissions - Access Management - Active Directory Integration - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Audit Trail - Authentication - Biometrics - Compliance Management - Credential Management - Data Security - Data Synchronization - Data Verification - Employee Onboarding - Generative AI - HIPAA Compliant - Identity Federation - Multi-Factor Authentication - Multiple User Accounts - Password Management - Policy Management - Real-Time Data - Reporting/Analytics - Secure Data Storage - Secure Login - Self Service Portal - Single Sign On - Social Sign On - SSL Security - Third-Party Integrations - Two-Factor Authentication - User Management - Workflow Management [See all features](https://www.capterra.com/p/119653/Okta/#features) ### Recognition No recognitions have been awarded to JumpCloud Directory Platform No recognitions have been awarded to Okta ### Deployment & support JumpCloud Directory Platform Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Okta Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details JumpCloud Directory Platform - By JumpCloud - Located in United States - Founded in 2012 Okta - By Okta - Located in United States - Founded in 2009 ## Popular Comparisons [JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.63 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.61 (1,462)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) $3/month Price $795/year 4.4 Features 4.6 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/170018-175092/ManageEngine-Desktop-Central-vs-JumpCloud-DaaS) [Okta](https://www.capterra.com/p/119653/Okta/)[4.68 (929)](https://www.capterra.com/p/119653/Okta/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,603)](https://www.capterra.com/p/172127/Rippling/reviews/) $6/month Price $8/month 4.6 Features 4.8 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/119653-172127/Okta-vs-Rippling) [JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.63 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (477)](https://www.capterra.com/p/181954/Iru/reviews/) $3/month Price Contact vendor for pricing 4.4 Features 4.6 4.5 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/175092-181954/JumpCloud-DaaS-vs-Iru) [Okta](https://www.capterra.com/p/119653/Okta/)[4.68 (929)](https://www.capterra.com/p/119653/Okta/reviews/) vs [LastPass](https://www.capterra.com/p/151988/LastPass/)[4.63 (2,782)](https://www.capterra.com/p/151988/LastPass/reviews/) $6/month Price $4/month 4.6 Features 4.6 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/119653-151988/Okta-vs-LastPass) [JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.63 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) $3/month Price Contact vendor for pricing 4.4 Features 4.7 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/175092-180609/JumpCloud-DaaS-vs-Action1-RMM) [Okta](https://www.capterra.com/p/119653/Okta/)[4.68 (929)](https://www.capterra.com/p/119653/Okta/reviews/) vs [Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/)[4.67 (548)](https://www.capterra.com/p/228827/Duo-Security/reviews/) $6/month Price $3/month 4.6 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/119653-228827/Okta-vs-Duo-Security) [JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.63 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,603)](https://www.capterra.com/p/172127/Rippling/reviews/) $3/month Price $8/month 4.4 Features 4.8 4.5 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/172127-175092/Rippling-vs-JumpCloud-DaaS) [Okta](https://www.capterra.com/p/119653/Okta/)[4.68 (929)](https://www.capterra.com/p/119653/Okta/reviews/) vs [Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/)[4.75 (55)](https://www.capterra.com/p/219692/Azure-Active-Directory/reviews/) $6/month Price $6/month 4.6 Features 4.7 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/119653-219692/Okta-vs-Azure-Active-Directory) [JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.63 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[4.80 (341)](https://www.capterra.com/p/174535/PDQ-Deploy/reviews/) $3/month Price $1575/year 4.4 Features 4.7 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/174535-175092/PDQ-Deploy-vs-JumpCloud-DaaS) [Okta](https://www.capterra.com/p/119653/Okta/)[4.68 (929)](https://www.capterra.com/p/119653/Okta/reviews/) vs [Auth0](https://www.capterra.com/p/154900/Auth0/)[4.68 (137)](https://www.capterra.com/p/154900/Auth0/reviews/) $6/month Price $0/month 4.6 Features 4.6 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/119653-154900/Okta-vs-Auth0) [JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.63 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (282)](https://www.capterra.com/p/184229/NinjaOne/reviews/) $3/month Price Contact vendor for pricing 4.4 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/175092-184229/JumpCloud-DaaS-vs-NinjaOne) [Okta](https://www.capterra.com/p/119653/Okta/)[4.68 (929)](https://www.capterra.com/p/119653/Okta/reviews/) vs [WatchGuard AuthPoint](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/)[4.71 (104)](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/reviews/) $6/month Price Contact vendor for pricing 4.6 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/119653-186563/Okta-vs-WatchGuard-AuthPoint)