--- title: "Compare Docusign CLM vs Docusign 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Docusign CLM and Docusign based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/119589-121506/DocusignCLM-vs-Docusign" page_type: "comparison" language: "en" publication_date: "2026-11-09" --- # Docusign CLM vs Docusign Features and Cost Comparison Last updated November 9th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Docusign CLMDocusign2/4 selected [Docusign CLM](https://www.capterra.com/p/119589/DocusignCLM/)[4.5 (128)](https://www.capterra.com/p/119589/DocusignCLM/reviews/) [Docusign](https://www.capterra.com/p/121506/Docusign/)[4.7 (9,539)](https://www.capterra.com/p/121506/Docusign/reviews/) [## Docusign CLM](https://www.capterra.com/p/119589/DocusignCLM/)[4.5 (128)](https://www.capterra.com/p/119589/DocusignCLM/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.5 Ease of Use 4.5 Customer Service 4.4 Reviews Sentiment Based on [128 reviews](#user-reviews) Positive 116 Neutral 10 Negative 2 [## Docusign](https://www.capterra.com/p/121506/Docusign/)[4.7 (9,539)](https://www.capterra.com/p/121506/Docusign/reviews/) Starting Price $15.00/month Value-for-Money 4.5 Functionality 4.7 Ease of Use 4.7 Customer Service 4.5 Reviews Sentiment Based on [9,539 reviews](#user-reviews) Positive 9,236 Neutral 229 Negative 74 ## Summary * * * Key features rated by users Features selected based on 2,944 reviews from contract management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 73%Fit Not enough reviews Feature ratings Electronic Signature 4.9 Digital Signature \-- Alerts/Notifications 4.8 Document Storage 4.6 Document Management 4.6 93%Fit High performer Feature ratings Electronic Signature 4.9 Digital Signature 4.8 Alerts/Notifications 5.0 Document Storage 4.6 Document Management 4.6 User satisfaction User satisfaction 4.5 User reviews[128](https://www.capterra.com/p/119589/DocusignCLM/reviews/) Ease of use 4.5 Functionality 4.5 Value for money 4.3 Customer support 4.4 User satisfaction 4.7 User reviews[9,539](https://www.capterra.com/p/121506/Docusign/reviews/) Ease of use 4.7 Functionality 4.7 Value for money 4.5 Customer support 4.5 Price starts from Price starts from \-- - Free version - Free trial Price starts from $15Flat Rate, Per Month - Free version - Free trial Best for Best for Designed for businesses insurance, finance, government, real estate, and other industries, Docusign CLM is a contract management tool that helps generate, automate, and manage contracts. Best for Designed for small to large businesses in insurance, finance, government, real estate, and other industries. ## User reviews Pros & cons BM Bridget M. Owner > "Love how easy docusign clm makes it to send and recieve files that you want signed and that you not only get your signature..." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7041977) VR Verified Reviewer Operations Manager > "the only thing I do not like is that when you go to download the document and certificate of signing it asks if you would..." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7055541) TL Tyler L. District Manager > "Docusign CLM made it easy to create and distribute contracts out to reps and clients, also keeping track of and storing..." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7060909) Christine B. Pilates transformation expert > "I often receive spam emails with fake legal documents asking me to log into what I would assume is a faux Docusign. If I..." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7124728) JH Jetta H. Intake Zar > "DocuSign is a valuable tool for law firms, offering an easy way to manage client documents and collect signed contracts." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7067808) RD Ruth D. Designer > "Interface can feel cluttered at times and finding certain settings or documents." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7116584) CK Courtney K. Registered Dietitian > "Streamlined signatures of professional documents; saved me from reading through all the fine print and being able to find the..." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___6657996) GD Gregory D. HR Director > "I'm nor sure why DocuSign restricts this so much for authorized users." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7032851) RR Riley R. Legal Project Analyst > "I like that I can sign or send documents from anywhere, especially when working remotely or dealing with tight deadlines." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7071190) DR Damian R. Legal Counsel > "This essentially makes DocuSign CLM useless as we cannot search our document repository in any meaningful way." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___6215313) VR Verified Reviewer Consultant > "I like being able to place the signature boxes where I need and choose the type I need." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7115284) NP Nilesh P. Founder > "Setting it up took longer than I hoped and the price felt steep for our size." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7030922) HC Hannah C. Associate therapist > "I love how it stores all of my documents and sends me reminder emails and alerts!" [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7087587) DR Damian R. Legal Counsel > "DocuSign CLM support team was not helpful. And for those of you thinking that DocuSign CLM will be a natural extension of..." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___6215313) GH Greta H. HRIS Analyst > "It's so easy to track where the signature status is and pull old documents as needed." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7046391) DR Delores R. Administrative Assistant > "The pricing was confusing." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7043915) TT Tomi T. HR and Payroll Administrator > "DocuSign is convenient for handling documents without printing or scanning, which saves time and effort." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___6809865) DR Damian R. Legal Counsel > "This feature was explicitly promised to us in our contract, but is not functional in our system." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___6215313) MF Mitch F. HR Business Partner > "It saved time, streamlined processes, and provided a professional way to handle contracts and changes." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___6582641) EB Erinn B. Client Service Specialist II > "There isn't really anything I really dislike about Docusign other than maybe it is a little on the pricey side." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___6525785) VR Verified Reviewer Head of Procurement > "We managed to create significant efficiencies in our contract life cycle management process through the introduction of CLM..." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___6056493) TR Tim R. Managing Director > "The volume of activity determines the price so the $ can rack up quickly making it expensive compared to other solutions" [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___4846881) HC Hannah C. Associate therapist > "I have been really happy with the product. Although this product is provided through my current job, I can see myself..." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7087587) VR Verified Reviewer Head of Procurement > "Implementation was difficult for us." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___6056493) GH Greta H. HRIS Analyst > "It's been easy to locate documents, which has greatly improved employee experience as well." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7046391) EM Egidijus M. Director > "On some devices it can take long to load documents" [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___4318778) Jodee G. VP UX and Creative > "The online tool is very easy to use, and setting up an estimate and sending it out for review takes only a few minutes." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7079132) CY Charles Y. Data Collection Clerk > "Another thing I dislike is the price, which is a bit high." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___5073680) VR Verified Reviewer Consultant > "It made our document management very simple." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7115284) JR James R. Managing Director > "It’s a little more expensive than other products" [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___3709854) MF Mitch F. HR Business Partner > "It was quick, secure, and eliminated the need for printing or scanning documents." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___6582641) VR Verified Reviewer Senior Recruiter > "I dont know if that is a problem with the Spring CM team or our internal team." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___2501867) Ashley B. Owner > "I like that it has free features also." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7085739) RD Ruth D. Designer > "Interface can feel cluttered at times and finding certain settings or documents." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7116584) [View Reviews](https://www.capterra.com/p/119589/DocusignCLM/reviews/) Marquita V. SALES MANAGER > "Beyond its speed, the platform provides ironclad legal security by implementing bank-grade encryption and a detailed audit trail for every transaction." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7196809) ER Erica R. Assitant PM > "Overwhelming Admin Settings: While it is easy for the person signing, the backend administration dashboard can feel a bit complex and cluttered when you are trying to..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7181026) TFR Thomas F R. Assistant Director > "DocuSign provides us with great documents management features which allows us to easily prepare documents awaiting to be signed making it possible for us to ensure all..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7169384) DS Daniel S. Manager > "Cost is the main thing that bugs me since the plans scale up quickly if you need more advanced features or higher volume and for a smaller dealership that starts to feel..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7186780) PH Paul H. Creative Director > "DocuSign provides great documents preparation and management features which allow us to organize our documents and keep them ready for signing making it easy and quick for..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7179966) Jack P. Operations Director > "The lack of native integrations with our project management software means that there is a manual to check when things are signed and who signed them." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7201700) AM Angela M. COO > "I like that I can send my documents to all signers at one time and that it notifies me when I need to resend it if I haven’t gotten signatures back and also I can go back..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7173133) TW Tisha W. Health Services Coordinator > "While DocuSign offers functionality for signing documents, allowing document editing, and a strong notification system, the support is somewhat unavailable when you need it." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7104830) JM Jawad M. Operation Clerk > "Being able to sign documents digitally without having to print them first has been the biggest win DocuSign has given us. Since the introduction of DocuSign, me and my team..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7161298) EG Emily G. Finance Coordinator > "I would say it is quite expensive since you pay per envelope (per document sent for signature) and they do not have a free version offered to customers." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7209022) CJ Chris J. Project Director > "With Docusign, I solve the problem that documents and contracts previously had to be sent back and forth laboriously by post, fax or email, often taking days or weeks - now..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7201024) AM Alessandra M. President of Berklee Management Club > "Furthermore, the administration interface and the initial setup of document templates can turn out to be a bit austere and confusing during the first few uses on the..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7175390) DH Daniel H. Senior Lecturer > "DocuSign offers great documents preparation features which allows me to keep all the documents that needs signing well organized, allowing me to have a clear overview of..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7174929) NS Naombi S. Compliance Manager > "That if i have misplaced a signed document, i cannot go back to a previous link and just upload the document that I am looking for." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7176411) PH Paul H. Creative Director > "DocuSign provides us with very convenient and easy to use e-signing tools which help us to conveniently sign digital documents without the need to print them and this has..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7179966) VB Valary B. Manager > "The only downside is that the ID card authentication takes a little while and is somewhat cumbersome, but it's obviously necessary for secure signatures." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7213493) TP Tahja P. Senior Advisor > "Its ease of you, allows you to quickly send a customized document to the client, allowing them to view, sign and also get a copy at the send saved." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7215663) DB Delicia B. HR Ops Mgr > "There is not anything that I really dislike about DocuSign. If I must say something it would be if you do not click the link of the signed document within a certain..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7205276) SA Shady A. Head of Monetization > "It helps improving the workflow since who has to sign receives an email and just has to review the document with the placeholders where to sign (just needs to confirm and..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7210208) HR Heidy R. Researcher > "Some features can take a little time to get used to, and the interface can feel a bit overwhelming when working with more complex documents." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7208345) AR Ansuman R. Ecom manager > "I use it for carrier agreements and vendor docs, and the templates save me a ton of time since I’m sending similar paperwork over and over." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7185294) LG Lauren G. Office Manager > "The only difficult thing I have found with the software is that if the email is sent to an individual who needs sig, that person cannot forward it to anyone else for review..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7116735) RR Rebecca R. GM > "It saves a lot of time by allowing me to send, sign, and manage documents electronically without having to print, scan, or physically mail paperwork." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7210937) SP Sonu P. Systems Analyst > "Sometimes the interface feels slightly cluttered when managing multiple templates or workflows." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7174046) PH Paul H. Creative Director > "We are having an incredible user experience working with DocuSign to sign documents digitally using e-signatures and it has really helped us to have a smooth documents..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7179966) SP Stuart P. Product Manager > "It can get confusing if you are required to sign or are requiring someone else to sign especially in the dashboard or logged in space" [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7204910) VR Verified Reviewer Sales Specialist > "I also appreciate the ability to track document status in real time, send automated reminders, and securely store completed agreements." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7159534) RG Rashad G. Senior Geomechanicist > "Email notifications can sometimes feel excessive, especially when there are multiple reminders for the same document." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7197346) SC Samantha C. administrative assistant > "Docusign has made it easy to send documents for signatures, especially since we don't have an office where all our our staff meets, its so crucial to have an effective and..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7184732) FV Franco V. HR Coordinator > "The cost of Docusign is abit higher and customer support needs to improves on the speed of response ,takes time." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7177797) JJ Jasper J. Accountant > "Docusign has been working well as an electronic document signing tool more so because it works across all devices and that the security is top notch and we never have to..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7205478) MD Milena D. RA > "Their website and customer support give conflicting information about refunds, and they automatically renewed my subscription without any prior notice or clear warning...." [See full review](https://www.capterra.com/p/121506/Docusign/#SoftwareAdvice___7036771) JH Jennifer H. Realtor Associate > "As someone who relies professionally on legally binding agreements and efficient document management, Docusign has taken my ability to simplify this process to a whole new..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7191278) MT Maisie T. Mid-level Executive > "Took a bit to figure out, and it's kind of annoying that we can't customize the layout as much as I'd like." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7186524) LT Lee T. Business Development Manager > "It has made the approval process smooth, secure and convenient, allowing clients to review and sign contracts from any device." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7182403) Prince K. Cloud Engineer > "The pricing can be a bit expensive, especially for smaller businesses or individuals who don't send a large number of documents." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7192688) JH Jeff H. Account Executive > "I’m able to personalize notes to send to my clients and their signers, and it also integrates with our Salesforce for less administrative clicking through as deals progress..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7071065) KM Kelley M. Wrike Consultant > "I wish they had better packages for small businesses, because I pay for more than what I need, but I cannot use the free version" [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7179537) YN Yasmine N. Customer Services Manager > "Through use of the product we are able to collect signatures and seamlessly share documents with our team members." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7181748) Ruben a F. Owner > "The pricing can get a little expensive if you need to send a lot of documents, and sometimes the setup for sending documents can feel a bit confusing the first time." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7109236) CC Caleb C. GC Estimating - Project Manager > "The interface is user-friendly, document tracking is helpful, and it has been an effective tool for improving turnaround time and keeping agreements organized." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7176983) BN Brennan N. Insurance Agent > "It often requires voiding the entire envelope and starting over, which can confuse or annoy recipients." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7180340) Michele V. CEO > "It is a game changer and a life changer. When you can do business, review contracts, get them signed, or sign them yourself from no matter where you are, including laying..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7198565) CV Christie V. CEO > "I think it does sometimes have a lag in pulling up the document but it could be the WiFi connection." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7206398) VN Vivien N. Software Engineer > "Docusign is super intuitive ,secure and allow me to sign documents from anywhere .I like that it allow reusable of e-signatures which makes the process of signing documents..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7147359) SK Sheila K. Admin sales > "What I like the least about DocuSign was you cannot verify if the customer actually received it for the signature." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7157424) SK Sheila K. Admin sales > "What I liked about most with DocuSign was being able to close a transaction and get the signatures quickly rather than waiting for a customer to come in and actually sign." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7157424) Clarissa B. Head of Human Resources > "We use it sporatically and it seems like it gets expensive when each person on our team has to have their own account" [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7196251) RS Ryan S. Director of Planning > "It’s reliable, intuitive, and saves significant time by simplifying document sending, signing, and tracking, especially when working with clients or multiple parties." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7097209) CD Cathleen D. Bookkeeper > "Some clients may find the signing documents process confusing, particularly if they’re not familiar with electronic signatures." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7200076) RS Radha S. Legal Assistant > "It made executing documents fast and efficient, especially when multiple parties were involved, and eliminated the delays that come with printing, scanning, or couriering..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7131726) CS Charles S. Managing Director > "My main pain point is that whilst you can link Google Drive, it only allows you to access My Drive documents and not ones on a shared drive." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6854982) Yugma S. Assay development and integration technician > "The platform is reliable, secure, and widely accepted, making it a valuable tool for business operations. Despite the cost and minor usability challenges, it greatly..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7147755) SP Sonu P. Systems Analyst > "The pricing can feel expensive for smaller businesses or occasional users, especially when advanced features are needed." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7174046) Kristl K. Sr Customer Service Representative > "It makes document management so simple and fast, letting me securely sign my signature across any device seamlessly with real-time tracking." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7093495) Eddy C. Salesperson > "I do not understand why there is no option to prorate the unused portion of my annual subscription." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7202007) Soumya N. Senior Software Developer > "On the technical side, the integration surface is solid: we connect it to our onboarding flow via Workato webhooks, and it works reliably day to day." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7187103) Hallye N. Owner > "It can only hold information for so long and the links expire quickly when sharing documents via the software." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7109841) PH Paul H. Creative Director > "With DocuSign, it is easy to keep all documents thats need to be signed well organized which allows us to ensure that all of them have been signed properly without..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7179966) VR Verified Reviewer Patient Financial Navigator > "The overall cost of using DocuSign can feel relatively high, especially for individuals or smaller teams who may only need basic features and could find the pricing..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7101727) LL LeighAnn L. Owner > "DocuSign is an easy way for my customers to sign contracts without having to have them print sign and then scan their document back to email me" [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7181308) SF Syed F. Software Engineer > "The cost can be high for small businesses or individuals, particularly if you require advanced features such as bulk sending or integrations. While you can use the mobile..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6701345) JM Jasmin M. Accounting Assistant > "It’s intuitive, saves a lot of time, and provides secure, legally binding signatures. While some advanced features take a bit of getting used to, it has greatly streamlined..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7108460) JH Jamie H. Quality and Reliability Specialist > "Seems like it wants to use a template from an old report that doesn't align with the new report even though they have the same boxes but different information." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7139235) Beth A. Founder and Senior Copywriter > "I definitely prefer Docusign to other documentation signing programmes for the simplicity, the reliability (I've been using it for over ten years and its not let me down)..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7084568) AL Andrew L. Chief Technology Officer > "To say that I am underwhelmed by the pricing structure for plans (without a "free" subscription) is a gross understatement." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7169824) VD Valerie D. Director of Finance and Legal Compliance > "I appreciate the drag and drop features and the ability to easily combine different file types into one package for signing without changing them to PDFs first." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7109470) JJ Jasper J. Accountant > "In addition, Docusign isn't the most affordable option - the pricing isn't as transparent." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7205478) Kartikeya G. Property Manager > "We at Minikaal Corporation have been using DocuSign since 2019 primarily for residential lease agreements and real estate contracts, and it has become a core part of our..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7110544) VR Verified Reviewer Product owner > "Features locked behind upgrades e.g., advanced templates feel like constant upselling, eroding value" [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7104574) CC Clara C. Operations Manager > "I've had a mostly seamless experience with Docusign, using it regularly to send and manage contracts, agreements, and other documents." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7196598) VR Verified Reviewer Vice President > "Sometimes there are issues where it may not notify me via email when a signature was completed and instead shows it as viewed." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7060122) TFR Thomas F R. Assistant Director > "Thats why we started a partnership with DocuSign to help us to sign these documents in digital form rather than having loads of manual paperwork." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7169384) VR Verified Reviewer President > "Some parts of the setup and customization process can feel a little confusing at first, especially for more advanced workflows." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7117469) AL Andrew L. Chief Technology Officer > "There is an option within Docusign to create your own signature by drawing it which did not break my mouse." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7169824) JM Jocelyn M. Partner > "The price is really expensive per envelope that is sent. If you are sending a lot of envelopes on the daily it can pile up pretty fast." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7105584) Yugma S. Assay development and integration technician > "It has significantly streamlined document handling and approval processes, especially for contracts and official documents." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7147755) VR Verified Reviewer Manager > "There can also be minor delays with notifications or document updates, which may slow things down in time-sensitive situations." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7133825) CP Christina P. Clerk > "One feature I like the most is e tracking which allows me view when someone has signed and viewed my documents." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7142298) AW Angeleah W. Social Worker > "It can be bothersome that the document expires and I often have to ask for or send new links to complete the signing." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7144350) EF Enamul F. Civil Engineer > "Its interface is intuitive, allowing users to navigate and complete tasks efficiently, minimizing the learning curve and maximizing productivity." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7047905) Elon E. Audit > "Some users also find the admin settings or interface less intuitive once workflows become more complex." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7142160) CF Courtney F. Courier > "It’s so user friendly, even if someone is technology illiterate they can easily use Docusign because of its step by step peocess" [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7171904) KF Kamaria F. Director > "It’s just a bit clunky to navigate." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7067662) VR Verified Reviewer Admin > "Overall I’m highly satisfied with DocuSign. If they could allow adjustable text boxes, that would satisfy the cons." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7052279) DP Douglas P. Property Owner and Manager > "It can be a little difficult to understand how the system works at first. But that's mostly just because of all the functionality they've packed in." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6706963) VR Verified Reviewer Director > "Interface is intuitive and beautifully designed." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7175383) SF Sarah F. Sales representative > "The app version vs the desktop is not as user friendly in my opinion." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6812102) Soumya N. Senior Software Developer > "On the technical side, the integration surface is solid: we connect it to our onboarding flow via Workato webhooks, and it works reliably day to day." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7187103) MW Michael W. HIPAA Privacy Officer > "You can not integrate this tool with certain applications." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7203178) VR Verified Reviewer HR Assistant > "The integration with other business tools also made collaboration smoother and more organized." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7151386) VR Verified Reviewer Product Manager > "Integrations being limited with existing software, setting up integrations with 3rd party tools can be excessive." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7136921) NdM N'dea M. Human Resources Technician > "My organization is in the process of an ERP implementation and Docusign is one of the many programs we are able to integrate into the new system." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7020861) Ana O. Head of Regulatory Affairs > "There is no AI integrated in this tool." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7088384) VR Verified Reviewer Product owner > "It’s ease of use and 1,000+ app integrations as top strengths, ideal for HR/contracts in remote work" [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7104574) SW Stephanie W. Kids Director > "Integrating docusign into the other software that we already use has been pricier than I would hope it would be." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6734901) BK Bri K. Marketing Director > "Thanks to the clear instructions, it allows for easy task management between team members." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7080383) EW Erica W. Principal Operations > "Adobe should easily be able to edge out DocuSign but it is ugly and not easy to use." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6656371) AM Andrew M. CFO > "We found that while formflow and adobe both have their corners of the market, for us Docusign was the easiest decision." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7109390) CH Christina H. owner > "It may be easier to use but it is still not as good as adobe." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___5091504) AO Ashley O. HR > "I would say my overall experience has been great and will continue to use it when it is aloud and as long as it stays the simple use." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7167747) SP Susan P. Proprietor > "I'm a tech-savvy person and do not find Docusign to be an easy product to work with. " [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___5033299) Natalie S. Data Annotator > "It really helps making things easier through distance." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7190233) VR Verified Reviewer Environmental Specialist 1 > "I felt as if the software was a little difficult to use at first." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___3197556) AL Andrew L. Chief Technology Officer > "At least there is some comfort knowing that Docusign will work as needed and the customer support is there when I need it." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7169824) FV Franco V. HR Coordinator > "The cost of Docusign is abit higher and customer support needs to improves on the speed of response ,takes time." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7177797) MC Mario C. SMB Renewals Account Manager > "With everything handled in the cloud, Docusign has helped us work smarter, respond quicker and deliver better services to our customers" [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6831011) RJ Rhonda J. Medical Administrative > "But now that I have access to docusign, it is hard to get ahold of customer support." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7135410) JT Jeana T. Executive Director > "The think I like most about Docusign is the way it has improved our customers’ experience." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7193626) JC James C. Customer Success Manager > "Its customers support is lacking, however, and this is frustrating when the user interface does not work." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6762825) JM Jared M. Warehouse and Facilities Support Specialist > "The fact that this service is easily usable made it most appealing to me." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7194186) Glen S. Director > "It has been difficult to get through to customer support a couple of times, but I think that may have been a one off busy period." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6640803) [View Reviews](https://www.capterra.com/p/121506/Docusign/reviews/) ## User interface [Docusign CLM](https://www.capterra.com/p/119589/DocusignCLM/) 4.50 (128) 4.74 (9,539) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important Docusign CLM Top features 34/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - AI Redlining - AI Text Generation - AI Text Summarization - Alerts/Notifications - Annotations - API - Approval Process Control - Audit Management - Audit Trail - Autonomous Task Execution - Buy Side (Suppliers) - Completion Tracking - Compliance Tracking - Configurable Workflow - Contact Management - Contract Attachments - Contract Creation - Contract Database - Contract Drafting - Contract Editing - Contract Negotiation - CRM - Customizable Branding - Customizable Fields - Customizable Reports - Customizable Templates - Data Extraction - Data Import/Export - Digital Signature - Document Management - Document Review - Document Storage - Drag & Drop - Electronic Signature - Full Text Search - Generative AI - Government Contracts - Payment Processing - Pre-built Templates - Reminders - Renewal Management - Reporting/Analytics - Sell Side (Customers) - Specialty Contracts - Task Management - Team Collaboration [See all features](https://www.capterra.com/p/119589/DocusignCLM/#features) Docusign 23/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - AI Redlining - AI Text Generation - AI Text Summarization - Alerts/Notifications - Annotations - API - Approval Process Control - Audit Management - Audit Trail - Autonomous Task Execution - Buy Side (Suppliers) - Completion Tracking - Compliance Tracking - Configurable Workflow - Contact Management - Contract Attachments - Contract Creation - Contract Database - Contract Drafting - Contract Editing - Contract Negotiation - CRM - Customizable Branding - Customizable Fields - Customizable Reports - Customizable Templates - Data Extraction - Data Import/Export - Digital Signature - Document Management - Document Review - Document Storage - Drag & Drop - Electronic Signature - Full Text Search - Generative AI - Government Contracts - Payment Processing - Pre-built Templates - Reminders - Renewal Management - Reporting/Analytics - Sell Side (Customers) - Specialty Contracts - Task Management - Team Collaboration [See all features](https://www.capterra.com/p/121506/Docusign/#features) ### Recognition Docusign CLM is recognized as a top-rated tool in 3 Capterra Shortlist reports Docusign is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support Docusign CLM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Docusign Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Docusign CLM - By Docusign - Located in United States - Founded in 2004 Docusign - By Docusign - Located in United States - Founded in 2004 ## Popular Comparisons [Docusign CLM](https://www.capterra.com/p/119589/DocusignCLM/)[4.50 (128)](https://www.capterra.com/p/119589/DocusignCLM/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,322)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.5 Features 4.8 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/119589-205015/DocusignCLM-vs-Deel) [Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,539)](https://www.capterra.com/p/121506/Docusign/reviews/) vs [SignWell](https://www.capterra.com/p/184497/Docsketch/)[4.90 (2,715)](https://www.capterra.com/p/184497/Docsketch/reviews/) $15/month Price $12/month 4.7 Features 4.7 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/121506-184497/Docusign-vs-Docsketch) [Docusign CLM](https://www.capterra.com/p/119589/DocusignCLM/)[4.50 (128)](https://www.capterra.com/p/119589/DocusignCLM/reviews/) vs [PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)[4.50 (1,260)](https://www.capterra.com/p/131735/PandaDoc/reviews/) Contact vendor for pricing Price $19/month 4.5 Features 4.3 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/119589-131735/DocusignCLM-vs-PandaDoc) [Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,539)](https://www.capterra.com/p/121506/Docusign/reviews/) vs [Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)[4.68 (4,268)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/) $15/month Price $19.99/month 4.7 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/121506-251329/Docusign-vs-Adobe-Acrobat-DC) [Docusign CLM](https://www.capterra.com/p/119589/DocusignCLM/)[4.50 (128)](https://www.capterra.com/p/119589/DocusignCLM/reviews/) vs [M-Files](https://www.capterra.com/p/122215/M-Files/)[4.37 (277)](https://www.capterra.com/p/122215/M-Files/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.4 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/119589-122215/DocusignCLM-vs-M-Files) [Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,539)](https://www.capterra.com/p/121506/Docusign/reviews/) vs [Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)[4.73 (1,451)](https://www.capterra.com/p/144797/HelloSign/reviews/) $15/month Price $20/month 4.7 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/121506-144797/Docusign-vs-HelloSign) [Docusign CLM](https://www.capterra.com/p/119589/DocusignCLM/)[4.50 (128)](https://www.capterra.com/p/119589/DocusignCLM/reviews/) vs [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,934)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Contact vendor for pricing Price $39/month 4.5 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/119589-158456/DocusignCLM-vs-JotForm-4-0) [Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,539)](https://www.capterra.com/p/121506/Docusign/reviews/) vs [PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)[4.50 (1,260)](https://www.capterra.com/p/131735/PandaDoc/reviews/) $15/month Price $19/month 4.7 Features 4.3 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/121506-131735/Docusign-vs-PandaDoc) [Docusign CLM](https://www.capterra.com/p/119589/DocusignCLM/)[4.50 (128)](https://www.capterra.com/p/119589/DocusignCLM/reviews/) vs [Square 9](https://www.capterra.com/p/161845/Square-9/)[4.50 (145)](https://www.capterra.com/p/161845/Square-9/reviews/) Contact vendor for pricing Price $68/month 4.5 Features 4.4 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/119589-161845/DocusignCLM-vs-Square-9) [Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,539)](https://www.capterra.com/p/121506/Docusign/reviews/) vs [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,934)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) $15/month Price $39/month 4.7 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/121506-158456/Docusign-vs-JotForm-4-0) [Docusign CLM](https://www.capterra.com/p/119589/DocusignCLM/)[4.50 (128)](https://www.capterra.com/p/119589/DocusignCLM/reviews/) vs [ContractSafe](https://www.capterra.com/p/153712/ContractSafe/)[4.85 (189)](https://www.capterra.com/p/153712/ContractSafe/reviews/) Contact vendor for pricing Price $450/month 4.5 Features 4.6 4.5 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/119589-153712/DocusignCLM-vs-ContractSafe) [Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,539)](https://www.capterra.com/p/121506/Docusign/reviews/) vs [DigiSigner](https://www.capterra.com/p/151821/DigiSigner/)[4.76 (1,451)](https://www.capterra.com/p/151821/DigiSigner/reviews/) $15/month Price $25/month 4.7 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/121506-151821/Docusign-vs-DigiSigner)