# Compare Patriot Payroll vs Paychex Flex 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Patriot Payroll and Paychex Flex based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/116050-119841/Patriot-Payroll-vs-Paychex-Flex --- # Patriot Payroll vs Paychex Flex Features and Cost Comparison Last updated March 25th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Patriot PayrollPaychex Flex2/4 selected [Patriot Payroll](https://www.capterra.com/p/116050/Patriot-Payroll/)[4.8 (3,627)](https://www.capterra.com/p/116050/Patriot-Payroll/reviews/) [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.2 (1,783)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) [## Patriot Payroll](https://www.capterra.com/p/116050/Patriot-Payroll/)[4.8 (3,627)](https://www.capterra.com/p/116050/Patriot-Payroll/reviews/) Starting Price $17.00/month Value-for-Money 4.8 Functionality 4.7 Ease of Use 4.8 Customer Service 4.8 Reviews Sentiment TF Based on [3,627 reviews](#user-reviews) Positive 3,538 Neutral 57 Negative 32 [## Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.2 (1,783)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) Starting Price Contact vendor Value-for-Money 4 Functionality 4.1 Ease of Use 4.2 Customer Service 3.9 Reviews Sentiment Based on [1,783 reviews](#user-reviews) Positive 1,410 Neutral 232 Negative 141 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Workday HCM 4.5 (1,729) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 90% of reviewers rated it above 4 stars * * * ### Paycom 4.4 (1,173) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 87% of reviewers rated it above 4 stars * * * ### Paycor 4.3 (3,033) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 87% of reviewers rated it above 4 stars * * * Highest Rated ### Gusto 4.6 (4,191) * * * Starting Price $49.00 Other,Per Month Free Trial Free Version * * * User rating 93% of reviewers rated it above 4 stars * * * ## Summary * * * Key features rated by users Features selected based on 27,548 reviews from payroll software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 88%Fit High performer Feature ratings Payroll Management 4.8 Direct Deposit 4.8 Tax Compliance 4.8 W-2 Preparation 4.8 Tax Calculation 4.9 81%Fit Feature ratings Payroll Management 4.3 Direct Deposit 4.7 Tax Compliance 4.4 W-2 Preparation 4.5 Tax Calculation 4.1 User satisfaction User satisfaction 4.8 User reviews[3,627](https://www.capterra.com/p/116050/Patriot-Payroll/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.8 Customer support 4.8 User satisfaction 4.2 User reviews[1,783](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) Ease of use 4.2 Functionality 4.1 Value for money 4.0 Customer support 3.9 Price starts from Price starts from $17Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Patriot Software Payroll is designed for small and mid-sized businesses in any industry, plus accountants, bookkeepers, payroll admins, and HR managers who run payroll in-house or for clients. Best for Business Owners, Human Resources Professionals, CRHOs, CEOs, CFOs, of all business sizes use Paychex for HR, payroll, and benefits solutions to streamline and automate HR administrative tasks. ## User reviews Pros & cons TF Teresa F. Founder, Solutions Advisor > "Our contractors previously lacked portal access to review their payment history, so this feature has improved transparency and reduced..." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7106449) TF Teresa F. Founder, Solutions Advisor > "The main limitation is that support is not available 24/7, though this has not created operational issues for our team. If a question comes up..." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7106449) DD Dan D. CFO > "Easy employee set up, easy weekly payroll entry, easy wire instructions if I enter payroll late, affordable monthly fee, and quick answers to..." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6861065) JF Jody F. Owner > "The only thing I don't like is when I am doing payroll and if I want to make a wage change for someone, I have to start my payroll all over. " [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7108306) TF Teresa F. Founder, Solutions Advisor > "Patriot delivers strong value through a clear pricing model, in which extra payroll runs and vendor payments do not incur additional fees." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7106449) SS Spencer S. Managing Principal and Founder > "What I liked least are occasional minor bugs, including delays in updates and slow page loading, which can be frustrating." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7042301) AS Amy S. CEO > "We use it to manage payroll and they just added a schedule payroll feature which is nice." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7046710) WM William M. Optometrist > "The layer upon layer upon layer of security features makes it cumbersome for making changes to an employees profile/account information." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6798894) SG Sree G. Adminisrator > "Addition of multiple states and having full service for reasonably low cost without any hidden or recurring cost make me recommend this product." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7103804) TY Tina Y. Office Manager > "Wish the vacation accrual time worked for me, but there doesn't appear to be a way to set a date that hours stop accruing." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7110347) CA Cori A. COO > "We have had some basic questions about payroll in general and the chat and customer service overall has been stellar - very clear answers and..." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7056190) SB Susana B. CEO > "They sent me automatic emails saying my EIN was wrong OR OTHER ISSUE, not clarifying the issue." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7106975) JL James L. President > "Overall, Patriot gave me an economical solution to a one employee business with multiple contractors that receive 1099s." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7094142) DS Doug S. President > "it is also inconvenient that i have to process the MERIT separately, especially since you seem to be affiliated with vestwell." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7107850) WD William D. Co-Owner and Operations Executive > "Patriot Payroll has a learning curve but it's not difficult and there are plenty of helpful FAQ and instructions, as well as customer service..." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6884197) JF Julie F. Bookkeeper > "Patriot overcharges for the year end filings when you use the basic payroll service. " [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7017418) MS Milton S. Owner - Provider > "I chose Patriot Payroll because I wanted a good value and a flexible service that met my payroll needs." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7094898) NV Nick V. Chaplain > "Just getting started I didn't understand or have communication about dates regarding deadlines for my first payroll. " [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7092884) SR Sheila R. Director of Finance > "It is adaptable for our salaried staff and our hourly preschool teachers. " [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7039148) JD Julie D. Director > "Some employees are frustrated trying to log in to the website or app via their cell phones to punch in and out each day." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6791305) GB Gail B. Accountant > "The employee payroll portal allow for employees to enter their own bank account information is a value add." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6883674) TG Tara G. Managing Member > "some of the tax questions on set up were not explained that well and I was unable to complete the set without calling customer service a few times" [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6785949) HC Holly C. Co Owner and Director > "We have been using the program for several years and never had a big issue. If there are errors on my end, the Patriot staff are understanding and..." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6864578) DF Dylan F. Chief Executive Officer > "I understand Expedited 2 Day ACH Direct Deposit, but I could not find any information on how to become an "established, well-qualified customer"." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6880666) KS Kim S. Director of Operations > "It is so much easier to navigate and the payroll submission process is far better and far faster than what I'd used before." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7103714) TB Thomas B. Chief Financial Officer > "I cannot think of anything I dislike about this service and if I do have a problem the support staff is available and efficient." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7103718) DG David G. Director > "I love that I no longer have to open a file, save a backup, and process each employee individually, print tax reports monthly, quarterly, and..." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6236518) NS Natalie S. Executive Director > "We had an issue with amounts rounding up when an employee is using sick leave resulting in the gross pay being a cent over what it actually is...." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6509539) JM John M. Travel Agent > "Having used one of the big payroll management companies before, I can only say it is such a relief to work with a company that cares about small..." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7094090) DH Dee H. Accountant > "Reports are cumbersome, processing time of 4 days is too long unless you pay extra." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6809736) IN Iryna N. Office Manager > "It is value for money, and I find that the customer support is great, and as a client, it is easy to use, but if your not able to find what you..." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7060804) GB Gail B. Accountant > "You can't save the payroll you've enter; add an employee; and pick up where you left off." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6883674) BK Beth K. Administrative Coordinator > "Taking out payroll from QuickBooks to Patriot was the ABSOLUTE best thing we could have ever done. " [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7119321) CT Caroline T. CEO > "My example is that I didn't know that I need to file federal taxes twice a month but I didn't even know that was a thing. " [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6786632) JB Jessica B. Administrative assistant > "I really appreciate the customer service and that they can remotely control my PC to show me how it is done." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6786238) JF Jody F. Owner > "The hours I entered in already don't save. But that is very minor issue for me." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7108306) SR Sheila R. Director of Finance > "It has saved us precious budget monies by being cost effective, plus it is easy for our Finance " [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7039148) DF Donna F. Owner, Estate Organizing > "I find that my new employees don't always understand what steps they need to take regarding setting up direct deposit or entering tax info." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6861050) MC Melissa C. Owner Manager > "I have 4 clients that utilize Patriot through my services, and they are all extraordinarily satisfied. " [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7107003) TB Tricia B. CEO Broker > "In the past, I found payroll to be a source of stress." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7103708) MM Miik M. CEO > "We like that employees can electronically receive their W-2s." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7103781) NK Naveed K. Managing Principal > "For me there still seemed to be a lot of options and features on the front page that I didn't need." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6865030) MG Michele G. Project Manager > "Very affordable, organized, vetted service that replaces my very expensive bookkeeper." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7094572) AC Andrew C. Partner > "The entries were unable to be deleted and could only be "voided," which clogs up the history." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6478631) JG Jessie G. Owner > "They respond quickly and resolve quickly and it's great to see familiar names each time I chat in." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7055570) LV Loren V. Owner > "I only switched when my previous payroll company tried to charge me $700 to file blank quarterlies for a former employee." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6380890) BK Beth K. Administrative Coordinator > "Best experience I've ever had with payroll. If I make a mistake, support can always walk me through fixing it." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7119321) MH Mary H. Owner > "I did have a pretty massive issue wherein I was told that entering hours could either be in HH:MM or Decimal format. " [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6404720) Emmanuel P. Manager > "The Patriot Payroll has been helpful and useful.its fast, accurate, no stress when using." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7101097) SN Stephanie N. Bookkeeper > "I didn't have time to resolve electronic filing issues with the SSA, so I needed to mail physical copies. Since specific color forms are..." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___4746767) MH Meg H. Business Manager > "I like that staff has control of their time card on the app and I can easily check the time and submit payment quickly." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6368769) CP Christos P. Owner > "Reporting is not very user friendly, wish I could sort by pay weeks for reporting rather than pay date. " [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6649506) TB Thomas B. Chief Financial Officer > "Simplicity of Use and dependability, I never have to worry or question whether my employees have been paid or if my taxes are filed appropratelu." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7103718) DS Doug S. President > "just feels like too many similar reports." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7107850) JAT Jo Ann T. Manager > "The cost of Patriot Payroll Software is compatible with the online payroll industry, and I find that their customer service team is the best." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6241786) DS Doug S. President > "i find the reports confusing. " [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7107850) MG Michele G. Project Manager > "The articles are also very relevant and answer questions so you don't have to talk to a person." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7094572) NN Nelson N. Consultant > "The time to place a direct deposit in the employees' account is excessive." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6404889) DD Dan D. CFO > "I've been very happy with Patriot Payroll for 5 years for 2 different companies, thus 2 different log ins, so I guess I have 10 administrative..." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6861065) JW Janet W. MD > "It's more difficult to make changes to a payroll than my previus service." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6325809) SB Suraj B. Founder > "The ability to add an employee , no matter the age is what brought me to use the service for the first time." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6883168) LF Laura F. Admin > "I have not found anything that has been a problem for me ." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7093644) CK Cheryl K. Owner and Benefits Consultant > "Live customer support is always easily reached with almost no wait times!" [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7103729) PS Patricia S. Accountant > "I missed one time because of a Holiday, but that was totally my fault." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6790982) MS Marshall S. Treasurer > "The price is also relatively affordable and is great for businesses in Ohio in particular as the software can process federal, state, and local..." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6568439) JB Jennifer B. Project Engineer > "The payroll history is not fool proof as I mentioned--the software caused an error when running payroll for two states that still hasn't been..." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6118290) GS Gillian S. Executive Director > "For any questions and issues it has been easy to access customer support, and they have been able to answer all my questions." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7109480) PM Paige M. Secretary > "Would never go back to other over priced software." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6830631) TH Tim H. Owner > "Patriot Payroll offered a much better price than the payroll software that I had been using. " [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7106948) WS Warren S. General Manager > "The name of reports are kind of vague but that is a minor issue." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6478947) MS Milton S. Owner - Provider > "It is extremely easy to set up and use, is a great value for the money, and helps me smoothly run payroll and pay payroll taxes." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7094898) DF Dan F. Treasurer > "Only complaint would be the cost." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6790904) TF Timothy F. Owner > "The ease of On-boarding with Customer Service and how fast they can answer my question and the easy use of the software itself" [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7089735) KC Kaitlin C. Ceo > "It just doesn't have the integrations like it's competition" [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6561601) VF Valerie F. Owner Operator > "I went back and added this feature a couple of months after I had started the accounting program, adding it in later was somewhat of a struggle as..." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6322398) JT Jennifer T. Bookkeeper > "Switching from QB Desktop was a struggle. " [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6509493) DA Debi A. Finance and HR Admin > "I have really likes the payroll side it is very easy to use and they will help you file your Federal Taxes at the end of the year." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___7109500) RR Rick R. Quality Assurance Manager > "I was a little confused by the setup wizard during on-boarding due to the fact we did not yet have our SUTA account info from the state tax agency." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6095981) TF Timothy F. President > "Since moving from another software program (QB), my payroll headaches are a thing of the past. While setup was a little daunting for me (a non..." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___6525992) Tori T. owner > "The biggest con that we experienced is that there was too much required time between running payroll and being able to direct deposit checks into..." [See full review](https://www.capterra.com/p/116050/Patriot-Payroll/#Capterra___4696858) [View Reviews](https://www.capterra.com/p/116050/Patriot-Payroll/reviews/) Nicholas D. Project Manager > "It's great for users as well, as it allows us, as users, to manage retirement (401k), manage direct deposit, and even manage taxes, right from the..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7106298) JL Jill L. HR Manager > "We will be using time tracking through Paylocity and Paycheck does not offer this feature. Once you are no longer a member, you need to contact them to..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7025150) DW Dalton W. Salesman > "It’s a great application for our work in a small business setting for us the workers and owners to stay communicated on our pay rate, and tracking how..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7052586) Nicholas D. Project Manager > "We don't use time clocks, as we're all salaried, so no tracking needed, but the communication features are somewhat lacking, and we do not use any to..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7106298) Deborah T. Controller > "When we first began with Paychex Flex the program needed tweaking to suit the construction industry, multiple job locations which meant multiple taxing..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7108403) Collette K. Practice Manager > "Good until an error occurred with payment to a third party, this became lengthy to get a resolution. If this had not occurred and the other company not..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7118074) MA Mihaela A. Sales Manager > "Overall, Paychex is a reliable and professional payroll solution that saves time, improves accuracy, and supports businesses with their payroll and HR..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7073796) VR Verified Reviewer Human Resource Manager > "I would not trust them with proper tax filings, they have very basic reports and you have to call for any report that may be a regular report for you but..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6869025) KG Kylee G. Director of Youth and Intern Ministries > "It has several self-service tools for employees, automatic payroll tax compliance, and several other features." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7003112) VR Verified Reviewer Packaging Designer > "The UI felt a bit dated, and some users reported having trouble finding specific things within their portal." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7115452) EH Elizabeth H. Receptionist > "I like that i can see the hours i am working in real time. so that I can directly see what i am going to be paid for that week." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7069481) CS Charlene S. Office Manager Bookkeeper > "They over charge for everything. When you try to dispute items they have already charged your bank account, and it's too late." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7117479) MM Myron M. Fitness Coordinator > "Using the Hiring interface has shown to be very helpful in selecting potential candidates for positions at my facility." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7037436) MA Mattias A. Field Strategist > "Never really figured out what it was, but it was a minor inconvenience if anything that we had to tell each employee to force stop the app/clear cache to..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7094267) FA Felicia A. HR Generalist > "I like the ability to streamline time and attendance with onboarding and employee information." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7056663) CW Colby W. Manager > "Logging in would take forever and once in, it was difficult to navigate through their system to find my paycheck" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7039053) AB Aaron B. Human Resources Manager > "I think one of the best features of Paychex Flex is the wide range of features it offers, including payroll processing, HR management tasks, and..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6517227) DO Diana O. Accounting > "sometimes hard to download or reinstate the login information. When email sent credentials not received" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7046606) Alexander G. Kennel Technician > "I was on the receiving end of this product when my job was allowing us to clock in and pay us through this software and it was very easy to see my..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7075113) MM Myron M. Fitness Coordinator > "This can cause my clock in and meal times to be incorrect." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7037436) KF Kimberly F. Financial Program Assistant > "My overall experience has been good not much great it really help me I can do multiple work with it like handling my tax or time off requests and it has..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6598016) CC Constance C. President > "In the process, they gave past employees who no longer worked for us access to enroll in our health benefits which we paid for." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#SoftwareAdvice___6813728) TS Tiffany S. Director > "I personally like that I am able to approve my teams hours and that I can break it down by pay week or pay period." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6856622) ES Erik S. CEO > "The system is hard to manage to obtain reports and record or duplicate pay stubs or W2s." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6887070) Zameeya J. Doctor > "Ease of use and I love that I can keep track of my payment schedule and have access to all of my hours worked and documents." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7116336) CC Constance C. President > "It is their MO to pretend they never received something or that you didn’t properly notify them until you provide them with the proof that you did..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#SoftwareAdvice___6813728) JH Jamie H. Owner > "My overall experience would be although paychecks flex has one of the best platforms for payroll in HR." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7087671) AB Aaron B. Human Resources Manager > "The website was completely unusable when trying to process payroll. If you had to make any adjustments, it could take a day of just lagging since everyone..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6517227) JM Jasmine M. Store Manager > "It provides the core functionality needed in a clear, user-friendly way while offering additional features that grow with the business. While not perfect,..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7003945) AK Amanda K. Human Resources Director > "The user interface is not customizable." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7027038) MM Myron M. Fitness Coordinator > "It's also great to have access to Paychex when I'm away from work by using the app." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7037436) VR Verified Reviewer Operational Manager > "During use, the system seems a little message heavy, disrupting focus on necessary work flow." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7009418) AB Ashlee B. Operations Manager > "It’s popular and used across multiple platforms which made it easy to integrate with as the options were available." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7053016) KY Kristal Y. Assistant Manager and Bookkeeper > "I do not see what I make an hour; I believe paychex has is set up for a dollar amount each pay week, and it is a salary pay, I do not think they can do it..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6551421) DL Diona L. AVP > "It’s nice to have a central place to manage HR and payroll related tasks and people can access information at any time." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6828910) JC Jackie C. Clinic Manager > "No one ever answered their phones, and when I left voicemails, it would take weeks to get back to me, if at all." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6819542) AM Audra M. office mgr > "Best feature I like is the to date pay clock, I have had so many great feedbacks on ths feature" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7101755) TB Theresa B. CEO > "When I downsized I had some issues that they were not able to resolve." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7105366) FG Francesco G. Full time instuctor > "It's okay, its not my favorite time and attendance scorecard system, they do make the information and language straightforward however there are better..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6678926) JB Jillian B. Vice President of Human Resources > "Everything really. If I were to pick one thing, I would say that the disparate systems within systems is very convoluted and causes significant issues..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6664336) GV Giovanni V. Sales Coordinator > "Paychex Flex has made managing payroll and HR functions much easier for our company." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6838907) VR Verified Reviewer Human Resource Manager > "Customer service is not very pleasant to deal with when I had to call and place complaints for mistakes on Paychex's part. " [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6869025) CN Carli N. Scheduler > "I am able to access my benefits and paystubs." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7051087) WD Wendy D. Legal Assistant > "I don't like paycheck flex maybe people from HR like it but as an employee I was frustrated since the beginning" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7031166) LS Lisa S. Director of Customer Development > "I also like that our 401K information is also in this app so I do not have several apps for all my payroll information." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6344286) DJ Derek J. Owner > "The invoicing gets obfuscated so you don't know what money is being charged for, and you have to be on top of them to not make errors or mistakes." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6563754) Andrea H. Office Manager > "The ease of use, great communication, great customer support and overall, a great tool to get all HR duties completed in an efficient yet user friendly..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7079675) AB Ashlee B. Operations Manager > "The hidden fees, the lack of customer support." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7053016) VR Verified Reviewer Test Technician > "Intuitive software to see the paychecks and how much sick time off I have! If you are looking for a simple payroll tracker, Paycheck Flex would be a great..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6548833) EM Erica M. PT Aide > "Sometimes you're navigating through the website or app and it feels like it's super dated and not always user friendly." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6843221) MJW Mary Jane W. Office Assistant > "One of the standout features is the ability to view and manage payroll on the go." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6509717) DJ Derek J. Owner > "They're a decent payroll provider, but the lack of transparency with invoicing and dashboard navigation issues are concerning." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6563754) DJ Derek J. Owner > "We switched to Paychex for their Employee Retention Credit filing services, and they seemed like they'd be more involved and personal than our previous..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6563754) DA David A. COO > "Unfortunately, there software is lacking coming into the new age and it extremely outdated." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7067935) JO Jim O. Account Executive > "It’s especially useful during tax season, as it conveniently consolidates all tax forms and benefit statements in one location!" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6581186) VR Verified Reviewer Business Manager > "It was also a very expensive product to use and had sub-par health insurance." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7035955) SQ Samantha Q. HR Manager > "It was overall very pleasant, if you have smaller payroll and in singular states, I would recommend." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7100736) GV Giovanni V. Sales Coordinator > "Occasionally, the interface can be slow, especially during high-traffic times." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6838907) KG Kylee G. Director of Youth and Intern Ministries > "Really makes managing pay stubs, W-2s, and PTO simple." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7003112) JC Jackie C. Clinic Manager > "There were several money mistakes made and it took months to get my money back on a mistake that was not mine." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6819542) RL Renee L. Human Resources Coordinator > "The local tax lookup feature is especially helpful when setting up employees." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6795536) YB YURI B. hr > "It seems like there are a lot of new features it still doesn't have." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7109478) VR Verified Reviewer Engagement Owner > "I find the platform to be easy to request time off, look at pay stubs, and review optional offerings." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6769727) VR Verified Reviewer Business Manager > "However, in the end it wasn't my decision, it was my supervisors. But I didn't feel like it was worth the money that we spent." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7035955) KL Krystal L. Sales Support > "I like that you can review all checks and past deposits." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6828975) CS Cameron S. President > "I had to constantly monitor the payroll reports to make sure they were accurate, then report the errors, explain to employees why their paychecks weren't..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#GetApp___5094881) Jason K. HR Director > "Easy to use, good customer service and excellent reporting capabilities for my small business. " [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7087427) LS Lisa S. Director of Customer Development > "I get the spinning wheel of death so I close out and try to relog in. Once I had to use the website because the app would not work at all but this has..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6344286) PS Pam S. Business Operations > "Payroll is easy to use and the time keeping is nice for our employees with the app." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7026132) CC Constance C. President > "I reached out to their team and the initial response was that I do not qualify since I’m on my husband’s plan." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#SoftwareAdvice___6813728) JM James M. Client Partner Director > "Paychex has a simple interface which is easy for one to navigate for the most part and requesting time off is easy." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6878208) KY Kristal Y. Assistant Manager and Bookkeeper > "it was very difficult to change my personal information that my employer had entered in wrong, not all my paystubs are available to view." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6551421) AB Arina B. Bookkeeper > "The mobile app is also a significant advantage, allowing users to manage tasks on the go." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6437208) Nathalie S. Account Manager > "This means that when you attempt to login from your new phone and the system doesn't recognize it, it will naturally attempt to verify your identity, but..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6111786) PS Pam S. Business Operations > "It is a good value for the money because we are a non-profit and they give us a nice discount." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7026132) CR Ciara R. HR > "I don’t like the issues when submitting payroll and the lack of communication when there are errors." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6675781) YB YURI B. hr > "It's great for employee management." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7109478) JM James M. Client Partner Director > "At times while the interface is simple a seemingly easy to navigate, I do find some things hard to locate and confusing. " [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6878208) CC Cynthia C. Dir, Communications and Engagement > "Overall, it's been a good partnership, especially once we got our current Payroll Specialist and ironed out the "wrinkles" in the implementation process." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6773823) CS Christian S. Insurance Agent > "Signing documents on the phone is not compatible on my Samsung Galaxy." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6543947) [View Reviews](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) ## User interface [Patriot Payroll](https://www.capterra.com/p/116050/Patriot-Payroll/) 4.81 (3,627) [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) 4.16 (1,783) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 1099 Preparation 207 Important 401(k) Tracking 150 Important Access Controls/Permissions 120 Important Patriot Payroll 32/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Process/Workflow Automation - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/116050/Patriot-Payroll/#features) Paychex Flex Top features 36/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Process/Workflow Automation - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/119841/Paychex-Flex/#features) ### Recognition No recognitions have been awarded to Patriot Payroll No recognitions have been awarded to Paychex Flex ### Deployment & support Patriot Payroll Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Paychex Flex Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Patriot Payroll - By Patriot Software - Located in United States - Founded in 2002 Paychex Flex - By Paychex - Located in United States - Founded in 1971 ## Popular Comparisons [Patriot Payroll](https://www.capterra.com/p/116050/Patriot-Payroll/)[4.81 (3,627)](https://www.capterra.com/p/116050/Patriot-Payroll/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,263)](https://www.capterra.com/p/205015/Deel/reviews/) $17/month Price $5/month 4.7 Features 4.8 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/116050-205015/Patriot-Payroll-vs-Deel) [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,783)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,263)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.1 Features 4.8 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/119841-205015/Paychex-Flex-vs-Deel) [Patriot Payroll](https://www.capterra.com/p/116050/Patriot-Payroll/)[4.81 (3,627)](https://www.capterra.com/p/116050/Patriot-Payroll/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,603)](https://www.capterra.com/p/172127/Rippling/reviews/) $17/month Price $8/month 4.7 Features 4.8 4.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/116050-172127/Patriot-Payroll-vs-Rippling) [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,783)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,603)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.1 Features 4.8 4.2 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/119841-172127/Paychex-Flex-vs-Rippling) [Patriot Payroll](https://www.capterra.com/p/116050/Patriot-Payroll/)[4.81 (3,627)](https://www.capterra.com/p/116050/Patriot-Payroll/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.56 (1,313)](https://www.capterra.com/p/185859/RUN/reviews/) $17/month Price Contact vendor for pricing 4.7 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/116050-185859/Patriot-Payroll-vs-RUN) [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,783)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-119841/WebPay-vs-Paychex-Flex) [Patriot Payroll](https://www.capterra.com/p/116050/Patriot-Payroll/)[4.81 (3,627)](https://www.capterra.com/p/116050/Patriot-Payroll/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/) $17/month Price Contact vendor for pricing 4.7 Features 4.3 4.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-116050/WebPay-vs-Patriot-Payroll) [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,783)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,165)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/119841-155895/Paychex-Flex-vs-WorkforceNow) [Patriot Payroll](https://www.capterra.com/p/116050/Patriot-Payroll/)[4.81 (3,627)](https://www.capterra.com/p/116050/Patriot-Payroll/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,165)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) $17/month Price Contact vendor for pricing 4.7 Features 4.3 4.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/116050-155895/Patriot-Payroll-vs-WorkforceNow) [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,783)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.56 (1,313)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/119841-185859/Paychex-Flex-vs-RUN) [Patriot Payroll](https://www.capterra.com/p/116050/Patriot-Payroll/)[4.81 (3,627)](https://www.capterra.com/p/116050/Patriot-Payroll/reviews/) vs [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,191)](https://www.capterra.com/p/131882/Gusto/reviews/) $17/month Price $49/month 4.7 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/116050-131882/Patriot-Payroll-vs-Gusto) [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,783)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,191)](https://www.capterra.com/p/131882/Gusto/reviews/) Contact vendor for pricing Price $49/month 4.1 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/119841-131882/Paychex-Flex-vs-Gusto)