# Compare 8am MyCase vs Litify 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare 8am MyCase and Litify based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/115613-160393/MyCase-vs-Litify

---

# 8am MyCase vs Litify Features and Cost Comparison

Last updated April 21st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

8am MyCaseLitify2/4 selected

[8am MyCase](https://www.capterra.com/p/115613/MyCase/)[4.6 (788)](https://www.capterra.com/p/115613/MyCase/reviews/)

[Litify](https://www.capterra.com/p/160393/Litify/)[4.4 (138)](https://www.capterra.com/p/160393/Litify/reviews/)

[## 8am MyCase](https://www.capterra.com/p/115613/MyCase/)[4.6 (788)](https://www.capterra.com/p/115613/MyCase/reviews/)

Starting Price

$49.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

CA

Based on [788 reviews](#user-reviews)

Positive

727

Neutral

33

Negative

28

[## Litify](https://www.capterra.com/p/160393/Litify/)[4.4 (138)](https://www.capterra.com/p/160393/Litify/reviews/)

Starting Price

$150.00/month

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4.2

Customer Service

4.3

Reviews Sentiment

RM

RR

ML

Based on [138 reviews](#user-reviews)

Positive

116

Neutral

13

Negative

9

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,057 reviews from legal case management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

85%Fit

High performer

Feature ratings

Client Management

4.6

Document Management

4.2

Billing & Invoicing

4.5

Case Notes

4.6

Task Management

4.4

79%Fit

Feature ratings

Client Management

4.6

Document Management

4.2

Billing & Invoicing

3.9

Case Notes

4.3

Task Management

4.1

User satisfaction

User satisfaction

4.6

User reviews[788](https://www.capterra.com/p/115613/MyCase/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.5

Customer support

4.6

User satisfaction

4.4

User reviews[138](https://www.capterra.com/p/160393/Litify/reviews/)

Ease of use

4.2

Functionality

4.3

Value for money

4.1

Customer support

4.3

Price starts from

Price starts from

$49Per User, Per Month

-   Free version
-   Free trial

Price starts from

$150Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

8am MyCase is a legal practice management solution built for attorneys and legal professional at small to mid-sized law firms in the US and Canada.

Best for

Litify is a cloud-based legal practice management solution designed for larger law firms and in-house teams (10+ employees) with high-volume casework and a high-performance mindset.

## User reviews

Pros & cons

CA

Comfort A.

HR Manager

> "It centralizes client communication, document handling, case tracking, and invoicing in one platform."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7031025)

AD

Alexandra D.

Paralegal

> "The only con I have found is that if there are folders in the documents tab we cannot just have it list all the documents without the folder for a..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7038660)

MN

Murray N.

Attorney

> "It helps me manage every aspect of my case management from billing, staying in touch with clients, and scheduling."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042743)

CA

Comfort A.

HR Manager

> "What I liked least about MyCase is the lack of flexibility in sending bulk messages to a specific group of clients within a case."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7031025)

RN

Richard N.

Partner

> "It has allowed me to operate and grow my law firm while ensuring a relatively painless experience for my clients through Mycase payments and the..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7028931)

NS

Niccole S.

Paralegal

> "I don't enjoy having to reconcile Affirm payments manually, as the option is offered through a specific invoice. If someone applies for the loan,..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6826139)

EP

Elisa P.

Attorney

> "It is a full case management program that makes sense economically for a solo practitioner, organizes my time and billing and easily creates..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6807090)

Joseph O.

Attorney-at-Law

> "I was given an initial discount to sign up, but that disappeared after my first year, even though I was told it would continue. While this may..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7056137)

EP

Elisa P.

Attorney

> "I also like the tracking feature of the types of cases I am opening so I can easily see how many active cases I have, and in what practice areas."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6807090)

AP

Angel P.

Receptionist

> "Sometimes the system ran a bit slow when handling multiple cases or large files, which could interrupt workflow."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042977)

JC

James C.

Managing Partner

> "MyCase has powerful features for intake as well, such as online intake forms and document automation. If you're not using MyCase you need to ask..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6826147)

SM

Sarah M.

OFFICE MANAGER

> "I think the most easily remedied "issue" is that you cannot mark text messages as "unopened", so users have opened texts meant for other staff..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6829589)

CM

Consuelo M.

Paralegal and Legal Assistant

> "The interface is very user friendly and has so many options to organize a case and also maintain a great flow of work to make sure nothing falls..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7039782)

LH

Lydia H.

Attorney at Law

> "Not able to send emails and text to clients with progress on case or attached to workflows"

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7116690)

AP

Angel P.

Receptionist

> "The platform made it easy to track cases, communicate with clients, and stay on top of deadlines all in one place."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042977)

OR

Olga R.

Billing Specialist

> "So far, the only thing I can say against MyCase is that during the integration with LawPay, it caused some errors in the information previously..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042443)

CS

Christina S.

Owner

> "The layout is clean, modern, and logically organized, which means less time is spent training new staff and more time is available to focus on our..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6829794)

KV

Kinda V.

Managing Attorney

> "A few items (such as document template issues and support response expectations) seemed under-addressed, which left some ambiguity about ownership..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7029909)

AP

Angel P.

Receptionist

> "It made case management, client communication, and task tracking much easier and more efficient."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042977)

SS

Sandeep S.

Principal

> "One thing I don't like is that you get charged up front for a full year for any new person that you had and its non-refundable. "

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7125938)

MC

Martina C.

Founding Member Attorney

> "Overall, it supports a more organized, transparent, and responsive approach to managing legal matters and client relationships."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7117288)

MC

MARYJANE C.

lawyer and partner

> "I cannot link my outlook to it because it does not work with godaddy which is the platform i have my email through."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6825655)

KM

Kathy M.

Executive Assistant

> "Navigation is easy and user friendly, especially like the new tiles on the right "Quick Actions" where you can choose a tile under the various..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7032167)

SM

Stephanie M.

Legal Assistant

> "Also, the system can be slow to load files, and the search function isn’t always accurate or responsive."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6818774)

KV

Kinda V.

Managing Attorney

> "However, there were a few areas that could be improved, like task notifications and document template functions, to make the process even more..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7029909)

DR

Dion R.

Attorney and Owner

> "Also, there seems to be a bug in deleting payment requests."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7119507)

SB

Sylvia B.

Partner

> "The ability to communicate in real time, upload and download documents, it's all great. "

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7030936)

MP

Mary P.

Legal Assistant

> "That can be time consuming when we have a client on the phone or in office."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042293)

LM

Lucero M.

Senior Paralegal

> "MyCase is very good at notifying us of scheduled updates, which makes planning around them effortless."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7117455)

MW

Maria W.

Attorney and Owner

> "there are some issues with the immigration integration."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7123777)

PH

Peter H.

Lawyer and CEO

> "I like that it's simple and has all the necessary components to run our firm, and especially that the accounting software and lawpay integrates so..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6833088)

AF

Anton F.

Attorney

> "The reporting features are very limited and basic things like creating a custom shareable report appear impossible."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6321625)

MP

Mary P.

Legal Assistant

> "We enjoy the feature on the calendar that sends reminders."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042293)

AF

Anton F.

Attorney

> "For example, the dashboard doesn't have a call button, but has a sticky note feature that our firm almost never uses."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6321625)

KF

Katie F.

Law partner

> "Our communication about cases and ability to see overall workflow improved."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7033840)

TM

Thomas M.

Office Manager

> "I've been using MyCase for several years and have yet to find a situation where I am unable to address any of the firm's needs."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6851207)

RH

Ruben H.

Office Manager

> "The document management is amazing, keeps the work down especially for law firm management. "

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042581)

KR

Kimberly R.

Attorney

> "I wish there was a better way to link emails."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7128063)

MC

MacKenzie C.

Paralegal and Admistrative Assistant

> "I like the features that are included and the organization of all of the different tabs."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7031337)

AF

Anton F.

Attorney

> "It appears to me that the microsoft word add on requires you to login to mycase every time instead of recognizing your machine."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6321625)

QB

Quinon B.

Principal Attorney

> "Signing and sending documents for execution is a great feature."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7129948)

LH

Lisa H.

Support Staff

> "Also, the billing part is a little confusing."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7034813)

DR

Donald R.

Owner Managing Attorney

> "Overall I very much enjoy MyCase, it provides a good way for my staff to be able to work collaboratively on cases and the client communication..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6826559)

JC

James C.

Managing Partner

> "If there's anything to complain about, it's that MyCase is too comprehensive for one person to fully master. "

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6826147)

KM

Kristina M.

Firm Manager

> "I especially love how I can have a folder sets template that quickly generates when opening a new matter."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6829753)

KM

Kevin M.

Attorney

> "My former time and billing software was cumbersome to use with difficlt links."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6844353)

SC

Sue C.

Office Manager

> "I also like the ability to add documents so that clients can view them simply by logging in."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6829519)

RS

Reanne S.

Virtual Assistant

> "Some issues with uploading firm documents - batch loading does not load directly to firm files"

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6321498)

MC

MacKenzie C.

Paralegal and Admistrative Assistant

> "It is always easy for clients to navigate on their end as well so I am glad my office is able to provide this platform to them."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7031337)

BR

Brad R.

Office Manager

> "Phone numbers are displayed as a long string (i.e., 12345678901 instead of 1-234-567-8901, which is incredibly difficult to read given the..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6202260)

SM

Stephanie M.

Legal Assistant

> "MyCase has a clean interface, makes it easy to track case progress, and streamlines client communication."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6818774)

KM

Kimberly M.

Partner - Attorney

> "They don't allow you to post a QR code or photo on the billing except your main logo, and they don't pass on credit card fees (the 3% fee) to the..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6178170)

LH

Lydia H.

Attorney at Law

> "I like ease of use, document management, mycase drive local in computer, calendar, payment management"

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7116690)

VR

Verified Reviewer

Partner

> "The integration cannot be done automatically, and it cannot be done by exporting/importing contacts and matters, because Docketwise exports names..."

[See full review](https://www.capterra.com/p/115613/MyCase/#GetApp___6111539)

KB

KENDALL B.

Paralegal

> "Overall, it’s a dependable, well-designed platform that makes running a law practice more efficient and organized."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042633)

MS

Melody S.

Managing Attorney

> "Also did not like how high the processing fees were for credit cards"

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6876780)

JL

James L.

Paralegal

> "To be able to do our invoicing out of Mycase is amazing. "

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7031758)

KS

Kyle S.

Lawyer

> "Otherwise, I am not able to apply workflows to lead. "

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6815303)

GM

Geoffrey M.

Attorney

> "I have been a customer of MyCase for 7+ years and it has helped me manage my small law office"

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7127631)

LP

Lauren P.

Paralegal

> "Also - I have had some issues with getting the text messaging capability working."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6852052)

AB

Alexandra B.

Lawyer

> "This is a solid choice for managing legal case files."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7117314)

RR

Rob R.

Managing Partner

> "Apparently the issue is with our email system."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7043043)

SC

Sue C.

Office Manager

> "I find MyCase to be easier to navigate than our previous case management system, especially when it comes to the monthly billing."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6829519)

AF

Anton F.

Attorney

> "I'm paying for products and services and they have a policy of not calling customers for customer support after 6 months."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6321625)

MS

Melody S.

Managing Attorney

> "It was also a great tracker for billing overall by day/month, and you could input goals, etc."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6876780)

AG

Amy G.

Attorney

> "You can't edit today's calendar events directly from the dashboard. If you have a timer running in the app, it doesn't show in the online version..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6019822)

SM

Serenna M.

Managing Attorney

> "Makes invoicing and timekeeping a breeze."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7034238)

TS

Tara S.

Attorney

> "Sometimes they seem a bit slower than other programs to add new options or integrations."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6412259)

KS

Kyle S.

Lawyer

> "The task management system paired with the workflows are likely my favorite features of MyCase. "

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6815303)

PK

Paul K.

Attorney

> "For instance, there's no field in the user category to put my bar number, which is something that goes into pretty much any pleading that I draft. ..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6070939)

KB

KENDALL B.

Paralegal

> "The ease of use is another major plus; the interface is intuitive, and it doesn’t take long to get comfortable navigating the system."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042633)

MS

Maren S.

Owner

> "Filtering by "uninvoiced balance" is insufficient because it captures charges for current month, which is not the month I am billing for."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___4922416)

CZ

Clinton Z.

Attorney At Law

> "Ease of use, billing, client management, website all integrated one stop shopping. "

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7118575)

BR

Brad R.

Office Manager

> "Admin has limited capabilities over firm users (i.e, can't add photos of staff when creating their profiles)"

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6202260)

DR

Donald R.

Owner Managing Attorney

> "I also like the template feature which makes drafting documents"

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6826559)

DA

Delea A.

Managing Partner

> "The legacy inbox has made it worse as we now have to look in two places to find emails, so staff has been instructed to not use the new feature..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___4968299)

RP

Raquel P.

Client Relations Manager

> "Overall positive especially when we discover new tricks or elements to utilize for higher efficiencies, tracking, and other."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6842725)

CP

Camille P.

Owner

> "Finally, I do not love the MyCase Documents feature for creating templates, and I really don't want to pay for an integration like Woodpecker to..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___4968820)

SL

Sandra L.

Office Manager

> "It is nice having all the aspects to preparing documents, editing, and sharing in one program"

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6824944)

GT

Glen T.

Owner Principal

> "There's no reason MyCase cannot allow an Admin to set firm defaults for billing that would pre-fill in most of the data fields by default. "

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6113003)

[View Reviews](https://www.capterra.com/p/115613/MyCase/reviews/)

RM

Renee M.

Paralegal

> "I love how you can do everything from emails, document sharing, calendaring, expenses, etc. from within this..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060699)

RM

Rafael M.

CMA

> "There a few, minimal occasions, where files tend to take more than expected to upload. When handling great..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7066395)

RR

Rinu R.

Technical support engineer

> "Case Management is really helpful in Litify as it helps manage cases from intake to closure, including tracking..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6830360)

SB

Sarah B.

Legal Assistant

> "I do not like having to generate each document separately, I wish that we were able to click on more than..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063508)

ML

Marie L.

Negotiator

> "Pros, I love the search column, I like the litify note tab I can create a note and chatter from that particular..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063789)

MC

Miriam C.

Paralegal

> "Don't love it- While it offers a wide range of features, I think the information gets lost and I like to have my..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7061462)

MB

Michelle B.

COO

> "The chat feature and task management enables teams to collaborate and always have the same information at their..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060712)

BM

Brenda M.

CMA

> "I do not like that sometimes the sign in screen will not log in unless you go through a certain URL."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060908)

MP

Michelle P.

Salesforce Developer

> "The automation features help reduce a lot of manual work, and case management feels solid for day-to-day..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060723)

JS

Juan S.

IT Manager

> "The licensing model is not useful for migration law firms; the UI is neither intuitive nor friendly."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060783)

NC

Nischay C.

LG Trainer and Sales specialist

> "Litify helps firms streamline routine tasks and workflows, such as document generation and task tracking."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7001312)

RV

Romario V.

Intake specialist

> "Sometimes get frozen. When i trying to send text message take much mins to complete the process."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7062872)

RR

Riley R.

Legal Project Analyst

> "Reporting and dashboards are especially strong, giving firms clear insight into performance and case progress."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7064760)

KE

Kat E.

Resource Specialist

> "The speed of the website seems as though everything is on a set of servers that are running out of space."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7064630)

MV

Mona V.

Paralegal

> "File sharing and document management are easily accessible when working with a big team on the same assignment."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063650)

SM

Susan M.

Law Clerk

> "The search option in the log notes does not function easily."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060679)

TR

Tamaika R.

Paralegal

> "Uploading Documents- I like the way we can just grab and drop the documents into Litify."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063745)

NS

Nichole S.

Controller

> "It should stop syncing as soon as I unmark it from the outlook docrio add-in."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063715)

RM

Renee M.

Paralegal

> "I really utilize the tasks tabs and reminders heavily to keep track of outstanding tasks."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060699)

ND

Nick D.

Case Manager

> "Also, sometimes the sheer number of folders can be counterproductive."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7066451)

JC

Julie C.

Paralegal

> "It is not complicated to use and has been very helpful with allowing me to create and update files in a manner..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060670)

VH

Vickie H.

Paralegal

> "Document management and sharing feel clunky at times."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060682)

KH

Kim H.

Human Resources Director

> "I love how It combines the all the case management things now I can track case and automate the document and its..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6764934)

RR

Riley R.

Legal Project Analyst

> "Sometimes the platform lags and doesn't not perform well."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7064760)

NC

Nikki C.

Paralegal

> "Litify’s intuitive interface and seamless integration with Salesforce made case management efficient and easy to..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063922)

OA

Orlando A.

Specialist in records processing

> "I would say, a little slow when loading or uploading documents."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060674)

SH

Sabrina H.

Paralegal

> "I like the endless customizable dashboard and profile options, making day to day work easy."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063585)

JS

Joanne S.

Office Manager

> "Unfortunately, we still receive emails addressed to \[sensitive content hidden\]."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7066444)

RR

Riley R.

Legal Project Analyst

> "Customer support and onboarding resources are generally helpful, and the platform continues to improve with..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7064760)

JS

Justin S.

Director of Product

> "Heavy lift, costs, not intuitive, not fully integrated as accounting platform does not work well at all with..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6304685)

KW

Kirsten W.

Paralegal

> "I like that downloading files and sharing them with others internally and externally because it is convenient."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063857)

SG

Sydney G.

Paralegal

> "Litify's response time is slow."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060748)

KJ

Kaitlyn J.

Settlement Coordinator

> "It is nice to be able to work on one screen and not have to click multiple tabs."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060657)

NS

Nichole S.

Controller

> "In addition, the prices of licenses is painfully high!"

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063715)

LR

Lidia R.

Paralegal

> "I like the way the open cases list as they can be categorized by case stage."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7067640)

SH

Steve H.

Hearing Representative

> "Too slow, not user friendly, simple things take far too many steps."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060671)

JC

Julie C.

Paralegal

> "I like the storage capacity and the compatibility with NetDocs. "

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060670)

KJ

Kaitlyn J.

Settlement Coordinator

> "I liked least that the reporting is not accurate."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060657)

RV

Romario V.

Intake specialist

> "Nice, it could be better if we would have the possibility to fix it to get it faster to complete the process..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7062872)

KL

Kim L.

Legal Administrator

> "I think the product is too cumbersome. "

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7066425)

PD

Parris D.

Litigation Paralegal

> "I think overall it's a really good system and I like how you can log everything including expenses, etc."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060708)

KL

Kim L.

Legal Administrator

> "It slows me down."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7066425)

KT

Kelli T.

Paralegal

> "Litify has made our case management job much easier in a day to day basis."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063578)

KE

Kat E.

Resource Specialist

> "Things are definitely slower than when I started a couple years ago."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7064630)

LJ

Luis J.

Accountant

> "Very easy to run and create reports to know the status of each area/department and make decisions."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063570)

SF

Susan F.

Paralegal

> "Intake section was also too complicated and slowed our process up making the calls far longer then they needed to..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6139050)

MV

Mona V.

Paralegal

> "Litify has been an excellent tool for case management and easy client control."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063650)

BE

Braya E.

Disbursement coordinator

> "I dont like the fact that you have to use the clients name or account number."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6845990)

MB

Michelle B.

COO

> "We are very much looking forward to 2026 and the new customizations that will make us even more efficient."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060712)

JS

Justin S.

Director of Product

> "They're VC-backed, driven by getting more sales, not delivering an optimal customer experience."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6304685)

MS

Mileen S.

Litify Development and Administration

> "With docrio you can manage the documents easily."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063688)

KJ

Kaitlyn J.

Settlement Coordinator

> "There is no easy way to fix it."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060657)

JM

Juan M.

Legal Assistant

> "Easy to use most of the time when just completing tasks and it makes coordination and collaboration simpler"

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060669)

SS

Stephen S.

Attorney

> "Frustrating. "

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060736)

PD

Parris D.

Litigation Paralegal

> "I really love that it is both a case management system and document management."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060708)

NR

Nancy R.

Litify-Salesforce Administrator

> "Its incompatibility with Salesforce Service Cloud poses challenges for seamless integration with a phone system."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6067540)

KH

Kim H.

Human Resources Director

> "Overall experience has been good it works fine for me it is cloud based for I can access it from anywhere and it..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6764934)

AS

Adam S.

Manager of Technical Operations

> "Every time you refresh the webpage the user has to sort the files again and again which can be time consuming."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___4907110)

RM

Raquel M.

Operations manager

> "It is very user friendly, easily customizable, and new features coming out constantly that are very helpful."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7060656)

EL

Emily L.

Paralegal

> "I was actually part of the trial of it, and I found that the developers knew absolutely nothing about civil..."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6753871)

HD

Haley D.

Receptionist

> "I have a very positive overall experience using Litify to complete my every day tasks while at work."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7064919)

PM

Peter M.

Chief Technical Officer

> "That would be mostly because of our old system being antiquated and this system having more bells in whistles."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6079337)

SH

Sabrina H.

Paralegal

> "The integration of all products and reporting is very thorough."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063585)

SF

Susan F.

Paralegal

> "All they want to do now is push us to purchase LSAP to fix issues that we didn't create. "

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6139050)

LR

Lidia R.

Paralegal

> "Overall I think its a fairly manageable system that helps cases flow."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7067640)

JW

Justin W.

Salesforce Administrator

> "Instances of bugs in the platform met with "We know this is an issue, but it's not a priority to fix right now""

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6078816)

MC

Miriam C.

Paralegal

> "I like that we are able to communicate with our clients easily."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7061462)

WB

Walt B.

Director of TechOps

> "For many firms, this is not the norm and can slow adoption of Litify."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___4856051)

RV

Robin V.

Records Retrieval Coordinator

> "Great platform for our office and departments."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7063576)

SF

Susan F.

Paralegal

> "So far, that has not been accomplished. When support fixes one issue, it "breaks" something else. "

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___6139050)

HD

Haley D.

Receptionist

> "What I enjoy most about Litify it the compact layout."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___7064919)

AL

Anthony L.

CEO

> "Document management is garbage."

[See full review](https://www.capterra.com/p/160393/Litify/#Capterra___5038771)

[View Reviews](https://www.capterra.com/p/160393/Litify/reviews/)

## User interface

4.64 (788)

[Litify](https://www.capterra.com/p/160393/Litify/)

4.38 (138)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

2-Way Messaging

207

Important

Access Controls/Permissions

150

Important

Activity Dashboard

120

Important

8am MyCase

Top features

31/33

-   2-Way Messaging
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billable & Non-Billable Hours
-   Billing & Invoicing
-   Calendar Management
-   Case Notes
-   Client Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Conflict Management
-   Contract/License Management
-   Customizable Templates
-   Data Import/Export
-   Deadline Management
-   Docket Management
-   Document Management
-   Electronic Signature
-   Full Text Search
-   Generative AI
-   Mobile App
-   Online Payments
-   Reminders
-   Reporting & Statistics
-   SSL Security
-   Task Management
-   Third-Party Integrations
-   Trust Accounting
-   Workflow Management

[See all features](https://www.capterra.com/p/115613/MyCase/#features)

Litify

28/33

-   2-Way Messaging
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billable & Non-Billable Hours
-   Billing & Invoicing
-   Calendar Management
-   Case Notes
-   Client Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Conflict Management
-   Contract/License Management
-   Customizable Templates
-   Data Import/Export
-   Deadline Management
-   Docket Management
-   Document Management
-   Electronic Signature
-   Full Text Search
-   Generative AI
-   Mobile App
-   Online Payments
-   Reminders
-   Reporting & Statistics
-   SSL Security
-   Task Management
-   Third-Party Integrations
-   Trust Accounting
-   Workflow Management

[See all features](https://www.capterra.com/p/160393/Litify/#features)

### Recognition

No recognitions have been awarded to 8am MyCase

No recognitions have been awarded to Litify

### Deployment & support

8am MyCase

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Litify

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

8am MyCase

-   By 8am
-   Located in United States
-   Founded in

Litify

-   By Litify
-   Located in United States
-   Founded in 2016

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